SOWMotorolaWave.docx

STATEMENT OF WORK

FOR

Motorola Wave Radio System Requirements for the Vermont Army National Guard

1. Motorola Wave Radio System and infrastructure required will include the following items and quantities:

2. Vendor will include all service, maintenance.

3. Vendor must assist staff with initial connectivity and configuration and Operator training will be give upon installation.

4. Service response time of 1hr after call is placed.

5. Vendor will provide a P.O.C. and one alternate that can be called with any billing or other problems

6. TRAINING. The contractor shall provide training for key operators at the time of installation.

7. GOVERNMENT-FURNISHED PROPERTY (GFP) AND SERVICES. The government will provide power, Computer system and a network connectivity to accommodate the Motorola equipment provided. We will conduct the install of software on our computer systems and network.

8. All equipment will be currently manufactured, actively marketed and on the contract. The Government will not accept reconditioned, renovated or previously used.

A. CONTRACTING MANPOWER

1. Contractor Manpower Reporting is an Army Initiative and System that was implemented on Mar 8, 2005. It is a business process designed to obtain better visibility of the contractor service workforce from Contractors supporting the Army. The process was created to collect information on funding source, contracting vehicle, organization supported, mission and function performed, and labor hours and costs for contracted efforts.

2. Please read the implementation language below, it will include the web-site address in which the information is entered.

3. "The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address:

(1) https://contractormanpower.army.pentagon.mil

4. Reporting period will be the period of performance not to exceed 12 months ending 30 Sep of each government fiscal year. Only the vendor receiving a contract award would be required to complete CMRA reporting. Information must be reported within 30 business days after the completion of catered meal services.

5. The following is the type of information that would need capturing within the CMR system:

(1) Contract Number, FSC Code, Direct Labor Hours: estimated time spent working at the site, Direct Labor Dollars: money spent for the direct labor assistance, Fiscal Year of Labor Dollars/Hours: defaulted to the current Fiscal Year, Country: defaulted to the United States, State: select the state the service was rendered by clicking on the drop down box, Zip Code: type in the zip code with four-digit extension of where the service was rendered, City or Installation of Service: type the city of where the service was rendered.

(2) The Contractor Service Delivery Schedule identifies the major tasks or deliverables the contractor will be providing or accomplishing during the contract period. The schedule identifies the task standards, the acceptable level of quality and the primary method the Government will use to assess the contractor’s performance.

B. MAINTENANCE, INTEGRATION, SERVICE, INSTALLATION, CHANGE CONTROL AND USER ACCEPTANCE TESTING.

a. Service Calls. The contractor shall respond to service calls during normal duty hours (between 8 a.m. and 5 p.m.), Monday through Friday, excluding holidays observed by the Federal Government. The contractor shall respond to verbal service calls within four (4) working hours after notification of malfunction. Zero instances of non-response will not be tolerated.

MAINTENANCE, INTEGRATION, SERVICE, INSTALLATION, CHANGE CONTROL AND USER ACCEPTANCE TESTING.

a. Equipment installed under this agreement shall be maintained in accordance with Original Equipment Manufacturer (OEM) specifications.

b. Service Calls. The contractor shall respond to service calls during normal duty hours (between 8 a.m. and 5 p.m.), Monday through Friday, excluding holidays observed by the Federal Government. The contractor shall respond to verbal service calls within one (1) working hour after notification of malfunction.

C. SECURITY REQUIREMENTS. These requirements are generated by the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG) and Army Regulations (AR) 25-2 and 380-5. The following items are relevant to this SOW.

a. Access to Classified Information. Classified access is not a requirement of the contract, nor will access be granted to classified devices or work areas. Any work that must be done in these areas will be done by properly cleared and indoctrinated Government employees. However, due to the sensitive nature of equipment and data present in particular areas, an escort will be provided as required in sensitive work areas.

Special Requirements: Vendor employees on VTARNG facilities will be escorted at all times by VTARNG personnel.

1. AT Level I training. Due to the infrequency of access to VTARNG, AT Level 1 training shall not be required.

2. Access and general protection policy and procedures. All contractor employees, including subcontractor employees, requiring access to an Army or VTARNG controlled installation, facility, or area shall comply with applicable security policies and procedures (provided by the government representative). This includes policies pertaining to the use or prohibition of electronic recorders, devices, cameras, etc. If the Contractor is required to take photographs or videos on a Government Installation, the Contractor must obtain written permission from the Senior Commander. The contractor shall also provide all information required for background checks to meet installation and facility access requirements to be completed by the state Physical Security Manager, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, NGB, VTARNG and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should Force Protection Condition (FPCON) at any individual facility or installation change, the government may require changes in contractor security matters or processes.

3. iWATCH training. The Vendor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the designated security office. Training shall be completed within 7 calendar days of contract award and within 7 calendar days of new employees' commencing performance with the results reported to the COR no later than 7 days after contract award and new employees' commencing performance.

4. Access to government information systems. Scope of this contract does not allow for access to VTARNG network.

5. OPSEC SOP/Plan requirements. Due to the scope of this contract, OPSEC SOP shall be the individual OPSEC training for vendor employees access VTARNG facilities indicated in requirement that follows.

6. Requirement for OPSEC training. Per AR 530-1, Operations Security, new contract employees must complete OPSEC Level I training within 30 calendar days of reporting for duty. All contract employees must complete annual OPSEC Awareness Training. OPSEC training is conducted through acknowledging review of the VTARNG provided “OPSEC Threat Awareness for Contractors”.

7. Information assurance/information technology training. Scope of this contract does not allow for access to VTARNG network.

8. Information assurance/information technology training certification. Scope of this contract does not allow for access to VTARNG network.

9. Handling / access to classified information. This contract does not authorize access to information classified "Confidential", "Secret", or "Top Secret".

10. Will be escorted in areas where they may be exposed to classified and/or sensitive materials. The vendor employees shall not be allowed access to classified areas, or have access to classified or sensitive materials.

11. VCIC, NCIC and terrorist threat data base screening required. Due to the scope of this contract, additional screening shall not be required.

12. Pre-screen applicants using E-Verify Program. The Vendor must pre-screen applicants using the E-verify Program (http://www.dhs.gov/E-Verify) website to meet the established employment eligibility requirements. The vendor must ensure that the applicant has two valid forms of government issued identification.

13. Vendor responsible for ensuring security documentation is completed by applicants. The Vendor must facilitate the security screening process for CRPs (US/non-US citizens who do not require a security clearance and/or access to classified information) by ensuring the applicants complete the required security documentation (Privacy Act Advisement, SF 85P, Fingerprint Cards, OFI Form 86C Special Agency Check (SAC), Intelligence Security Questionnaire, and a National Intelligence Agency Spreadsheet). The Vendor is responsible for translation services required for non-English speaking / writing applicants for assistance in completing the security screening packets. A blank security CI-screening packet will be provided to the Vendor by the Contracting Office upon request. For Linguist support, the Vendor must acquire a PSI-CoE PSIP account to submit the required background investigations.

14. Vendors must provide completed packets at least 7 business days prior to the start of the contract. The Vendor must provide completed security screening packets in a sealed envelope/box to the VTARNG security office for access approval at least 7 business days prior to the start of the scheduled contract.

15. COR notification to the Vendor. The COR will notify the Vendor of the access determination for each applicant after the CI- focused screenings are complete. The Vendor must provide a final list of vetted/approved applicants to the COR at least 7 business days prior to the start of the training/exercise event to ensure that the Installation Security Office is notified in advance.