PWS_ACBR___Operations_Conference_Room_Rev_1.pdf

(Ver. Jun 2014)

PERFORMANCE WORK STATEMENT (PWS)

FOR

Aircrew Briefing Room and Operations Conference Room Audio/Visual Requirements

Rev 1 19 July 2018

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Aircrew Briefing Room and Operations Conference Room Audio/Visual Requirements, as defined in this PWS

1.2 Background: This document is designed to describe the requirements relative to the Audio/Visual components of the Aircrew Briefing room and Conference room within building

132. These requirements were developed with the goal of ensuring that the Aircrew training can be effectively accomplished, secure delivery of mission critical information can be conveyed, and conference calls completed. Currently there is a system of displays, audio/visual controls in place, but this is a refresh and update of that equipment to restore lost capabilities as well as ensure reliability into the system.

1.3 Period of Performance (PoP): The Period of Performance shall be within 90 days of contract award.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0730-1630 on Monday-Friday except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Building 132, and access to the room shall be coordinated with the customer due to the classified nature surrounding access to the room. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting is not authorized.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times.

The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings

1.4.5.2 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.4 RESERVED

1.4.5.5 RESERVED

1.4.6 RESERVED

1.4.5.7 RESERVED

1.4.5.8 RESERVED

1.4.5.9 RESERVED

1.4.5.10 RESERVED

1.4.5.11 RESERVED

1.4.5.12 RESERVED

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.2 RESERVED

1.4.7 Special Qualifications:

Shall hold an AVIXA APEX Certification.

Shall have a local support office within a 50 mile radius of the installation or be able to respond to the 24 hour requirement if not within 50 miles.

Shall have a CTS-I Project Manager, and CTS Field Techs.

Shall be direct authorized and certified resellers of all products provided

Shall have a Crestron Certified Master Programmer on project Shall provide past performance for similar installtions

Shall have a QSC Certified Programmer on project

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10. RESERVED

1.4.11 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 RESERVED

1.4.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 RESERVED

1.4.16 RESERVED

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract: NONE

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 Refresh audio visual system incorporating newer technology that can be used in a secure and non-secure environment and is compatible to existing equipment that can be utilized without replacement to create a more reliable and better performing system. A system that is better equipped to handle power surges/spikes and requires less hardware replacement/rebooting.

5.2 Required Services

5.2.1 Services to Aircrew Briefing Room

5.2.1.1 Replace current with Crestron CP3N or equal

5.2.1.2 Install Crestron DM 8X8 or equal

5.2.1.3 Install 2 DM input cards or equal

5.2.1.4 Install 4 HDMI input cards or equal

5.2.1.5 Install 2 DM output cards

5.2.1.6 Install1 HDMI 4K or equal output cards

5.2.1.7 Install 2 DM-TX-201-C or equal & integrate with existing hardware

5.2.1.8 Install 3 DM-RMC-4K-Scaler-C or equal

5.2.1.9 Remove current touch screens and replace with 2 Crestron TSW-1060 w/tabletop kit or equal

5.2.1.10 Remove existing Bitmap VC replace with QSC Core110f or equal

5.2.1.11 incorporate existing microphones

5.2.1.12 Install 12 Port POE+ Switch

5.2.1.13 Remove existing amplifier and install 1 QSC SPA2-200 or equal

5.2.1.14 Replace (2) existing Digital Projection Projectors with EPSV11H762020 - Pro G7400U WUXGA 3LCD Projector w/ 4K Enhancement & Standard Lens or equal

5.2.1.15 Replace current projector mounts – with Chief CMA440, RPAUW, CMS009 or equal

5.2.1.16 Install Confidence monitor in back of the room. 65” Display with Chief LTM1U mount or equal

5.2.1.17 Incorporate existing TV tuner

5.2.1.18 Incorporate existing Blu-ray player

5.2.1.19 Contractor shall ensure that system will retain ability to switch from non-secure to secure utilizing existing lighted signs over entryways informing if secure meeting is in progress.

5.2.1.20 Contractor shall integrate newly installed controls utilizing the control booth at the back of the room and recognize the need for laptop connection and a 10” touch panel to control meeting/room technology.

5.2.1.21 Replace existing control system with Crestron control system or equal and video endpoints.

5.2.1.22 Remove audio processing and install QSC or equal core.

5.2.1.23 Audio control shall be handled through Crestron or equal touch panels at the front and rear of the room.

5.2.1.24 Remove existing projectors and replace with requested Epson or equivalent units.

5.2.1.25 Provide and install a 2200VA UPS in rack in the Aircrew Briefing Room.

5.2.1.26 Provide and install a UPS 650 or equal on the computer in the front of Aircrew Briefing Room.

5.2.1.27 Provide and install an UPS at each receiver point to support the 2 EA new projectors.

5.2.1.28 Room dimensions for ACBR 36’L x 50’W x 12.5’H. Screen to projector is 28’.

5.2.2 Services to Operations Conference Room

5.2.2.1 Install 1 Crestron HDMD300CE or equal. HD scaling Auto-Switcher & Extender 300- Wall plate version or equal.

5.2.2.2 Replace existing projector with EPSON V11H861020 109W Projector WXGA 1280x800 Resolution - 4000 lumens or equal

5.2.2.3 Replace current existing mount with Chief CMA440 Ceiling Plate, 8" X 24" or equal, Chief CMS012018 Adj. Pipe 12" To 18" or equal, and Chief RPAUW Universal Rpa White or equal

5.2.2.4 Install 10’ High Speed HDMI w/Ethernet

5.2.2.5 Install 2, 6' High Speed HDMI w/Ethernet

5.2.2.6 Install 10’ VGA +3.5MM Stereo Audio Cable M/M

5.2.2.7 Contractor to de-install existing projector

5.2.2.8 Contractor shall coordinate with the COR to confirm projector screen location and possibly move to opposing wall.

5.2.2.9 Contractor shall install chief ceiling plate and pipe proper distance from screen for Epson Projector.

5.2.2.10 Contractor shall install Crestron receiver above ceiling in Chief Ceiling plate

5.2.2.11 Contractor shall run Shielded Category DM cable from computer desk to Projector location

5.2.2.12 Install Crestron wall plate transmitter in current wall opening on column by computer desk/credenza.

5.2.2.13 Contractor shall install 10’ HDMI and VGA Cables for laptop connections at desk/credenza.

5.2.2.14 Contractor shall install 6’ HDMI is for local computer and transmitter to Epson projector connections.

5.2.2.15 Provide and install an UPS on the new projector. Must be compatible with the provided projector.

5.2.2.16 Room dimensions 25’L x 15’W x 11’H. Screen to Projector 11’.

5.3 Contractor Manpower Reporting Application (CMRA):

5.3.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau 134 ARW via a secure data collection site.

5.3.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no http://www.ecmra.mil/ later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil. (Add as a deliverable to TE2)

TECHNICAL EXHIBIT 1

Performance Requirements Summary

(The contractor service requirements are summarized into performance objectives that relate directly to mission essential tasks. The performance threshold briefly describes the minimum acceptable levels of services required for each task. These thresholds are critical to mission success. Surveillance should be limited to those tasks critical to successful contractor performance. )

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

******THIS SHOULD MATCH EXACTLY WHAT IS IN THE QASP – JUST COPY

AND PAST.

PWS Paragraph Task Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

Step 1:

Determine the important task of the contract to be monitored over the course of the performance period, ensure this task is captured in the PWS and reference the specific subparagraph in the PWS where the task can be found.

Step 2: State the specific task to be monitored, as stated in the PWS.

Step 3: Determine the performance standard for the task (NOTE:

Be careful setting the standard of 100% or zero defects. This requires the

Government to do 100% inspection as a surveillance method which is administratively burdensome and often unnecessary.

This standard should only be used for areas related to security, safety/life support, force protection or other critical issues.)

Step 4: Determine the AQL (or defect rate) for each task to be monitored

Step 5: Determine how this task will be monitored and by whom.

(NOTE: The individual monitoring contractor performance should always be the COR unless there is sufficient rationale why it should be the KO.)

5.1.3 The contractor shall

perform restorative maintenance within the established timeframes.

The contractor shall perform restorative maintenance within the established timeframes 98% of the time each month.

2% failure to perform restorative maintenance within the established timeframes each month.

Periodic Inspection - COR will review monthly work order logs.

TECHNICAL EXHIBIT 2

Deliverables Schedule

(Deliverables must be identified in the PWS and then summarized here. See examples below)

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

Reference PWS paragraph where deliverable is required and the title of the deliverable.

When is deliverable due?

Self- Explanatory

How should deliverable be provided?

Who is deliverable submitted to? (NOTE:

Submission should always be to the COR or KO unless there is sufficient justification otherwise.)

1.4.5.6 AT Level 1

Awareness Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.10 Identification

Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy KO

1.4.5.11 OPSEC

Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

5.X CMRA reporting 31 Oct of CY

1 Electronic http://www.ecmra.mil and COR