Performance_Work_Statement.pdf

DEPARTMENT OF THE AIR FORCE

193D SPECIAL OPERATIONS WING (AFSOC)

81 CONSTELLATION COURT

MIDDLETOWN PENNSYLVANIA

The Voice of the Quiet Professionals of AFSOC Never Seen – Always Heard

Performance Work Statement

21 August 2018

193d SOW, Middletown, Pa. – Kitchen Personnel

Background:

The 193d SOW, Special Operations Force Support Squadron is tasked with providing food service to all base personnel. In light of this requirement and Air Force training requirements, the 193 SOW does not have the resources to handle Kitchen Personnel duties as they pertain to the Dining Facility and complete training required to meet the needs of the state of Pennsylvania and the Air Force.

Scope:

The contractor shall provide all personnel, supervision, and other services necessary to perform food service attendant services during specified dates at the 193D Special Operations Wing, Harrisburg International Airport, Middletown, Pennsylvania and at the 193D Regional Support Group, Ft. Indiantown Gap, Annville, Pennsylvania as defined in this Performance Work Statement (PWS). The contractor shall perform all the standards in the contract but not limited to, the following:

a. Cleaning facilities, floors, equipment, pots, pans, other cookware, trash cans and utensils;

b. Trash and cardboard removal from facilities to the designated locations

c. Cleaning tables in Dining Area;

d. Handling supplies, and equipment;

e. Replenishing condiments, napkins, etc. on the Dining Room Tables;

f. Refilling silverware, trays, cups, and salad bar bowls for customer use

g. Spills are cleaned up inside 4 mins

h. Maintaining quality control.

Personnel:

a. The contractor shall provide a full-time contract supervisor on site who shall be responsible for the performance of the work of all employees. The contractor shall furnish the name of this person and alternate (s) in writing to the Contracting Officer and Contracting Officer’s Representative (COR).

b. The contract supervisor or alternate shall have full authority to act for the contractor on all contract matters relating to daily performance of this contract. All communications regarding the contract shall be conducted between the contract supervisor or alternate and COR.

c. The contract supervisor or alternate shall be available during normal duty hours to discuss problem areas with government personnel designated by the contracting officer as the COR.

d. Employees:

(1) Uniforms. The contractor shall provide uniforms to employees. Employees shall wear clean, neat and well-fitting uniforms. The uniform shall not contain commercial advertising except the hats and nametags may contain the contractor's name. The contracting officer representative shall approve the types and colors of uniforms as well as the standard of dress for supervisors.

Uniforms will consist of long pants, short sleeved shirt, long sleeves are authorized during colder months, head cover/hairnet, and appropriate shoes.

(a) Shoes shall be of sturdy construction and shall cover the foot for sanitation and safety reasons. Open-toe shoes, sandals, or athletic shoes, and heels higher than 2 inches, are prohibited. Steel-toe, slip resistant foot wear is preferred.

(b) All personnel shall wear a nametag furnished by the contractor with a minimum of the employee's last name. In addition, the nametags worn by the contract manager and supervisors shall indicate their job titles.

(2) Medical Certificate. The contractor shall ensure that food handlers have a valid medical certificate before starting work. The contractor shall maintain copies of the medical certificates at the duty location. This is a onetime requirement unless the employee is required by Public Health to undergo another exam due to illness or disease.

(3) The contractor shall keep current for Government inspection, a list of personnel employed on this contract. This list shall include the expiration date of the medical certificates and dates food service sanitation (SERV SAFE) training was completed.

(4) Security Requirements:

(a) Base Access. The contractor shall furnish a current contract employee roster/access list and submit it to the security forces office. The roster shall be updated within 10 days of any changes.

The contractor supervisor/lead shall obtain all necessary passes for contractor personnel and personal vehicles requiring entry onto the PAANG base.

(b) Personal Identification. Each contract worker must have photo identification on their person at all times. When they leave their work area, they must wear a badge that identifies the name of the contractor.

(c) Background Check. Contractor will submit background checks for all employees before they are allowed on base.

(d) Personal Security. Access to sensitive information or equipment located on the PAANG base is strictly prohibited.

(e) Physical Security. The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the end of each work shift, all Government facilities, equipment and materials shall be secured.

(5) Employee Training. The contractor shall provide necessary training to employees. In addition, contractor employees shall, at no added expense to the government, receive the government training listed below. The contractor shall maintain records of all training on-site and available for government COR review.

(a) Contractor personnel shall attend at least 1 hour per year of fire prevention training provided by the government.

(6) The use of alcoholic beverages or illegal drugs by contractor personnel while on the installation is strictly forbidden. The contractor shall immediately remove any employee who is under the influence of alcohol or drugs.

(7) Contractor employees shall not loiter in any working or patron area.

(8) Removal of Contractor Employees. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation shall abide by all security regulations of the installation. They shall be subject to such security checks as the government deems necessary. The government reserves the right to direct the removal of an employee for misconduct or security reasons. This action does not relieve the contractor from total performance of the contract tasks specified herein.

(9) The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, HAF and/or local policy.

Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

(10) Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (AFI 31-101 and AFI 10-245), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

Sanitation Requirements:

a. Personal Hygiene. The contractor shall make sure that employees meet the following personal hygiene requirements:

(1) Contractor employees shall wash their hands upon reporting for work: immediately after visiting a lavatory: after smoking or taking a break: and after handling garbage or otherwise soiling their hands.

(2) Contractor employees shall remove wristwatches, bracelets, and rings (except wedding rings and medical emergency information bracelets).

(3) Contractor employees shall keep their fingernails clean without polish, and cut short so that they do not extend beyond the end of fingers.

(4) Employees will not smoke or use tobacco in any form, except during break periods in designated areas.

(5) Contractor employees shall trim facial hair to 1 inch or less for mustache and keep beards neat. If a contractor employee has a beard, a beard cover must be worn and will be provided by the contractor

(6) Contractor employees shall wear hair restraints (hats, caps, hair nets), acceptable to Public Health to prevent loose hair from falling into food or onto food contact surfaces.

b. Health Examinations. The contractor shall inspect contractor personnel for any evidence of communicable disease such as boils, infected wounds, open sores or acute respiratory infection.

Personnel with any health problem shall not be permitted to work in any capacity where there is likelihood of food or food contact surface contamination with pathogenic organisms, or transmitting disease agents to others. Personnel relieved of duty due to illness must have a medical clearance before returning to work.

c. Food-borne Disease Tests. The contractor shall cooperate in making employees, facilities, and equipment available for all finger plate culture, rinse tests, swab tests, contact plate tests, and other microbiological tests required by the government. During actual or suspected Food-borne disease outbreaks the contractor shall make facilities, equipment, and employees available for testing and questioning by medical and other investigative personnel. When a Food-born outbreak is suspected the contractor shall not discard food until directed by the government

COR.

d. Equipment and Utensil Cleaning: The contractor shall:

(1) Clean and sanitize food service equipment and utensils to remove food particles other soil, grease, and cleaning or sanitizing agent.

(2) Wash, rinse, sanitize, and air dry tableware, trays, cookware, and kitchen and serving line utensils after each use. They must be visually clean free of food particles, water spots, films and grease.

(3) Keep all drains covered and free of food particles. Inspect all interior grease traps daily and clean as necessary to maintain a sanitary condition.

(4) Damp wipe serving line exhaust hoods after each meal. Thoroughly clean with a grease cutting solution once each day.

(5) Wipe the exterior of ice machines daily to remove soil and smudges. Sanitize scoops after each meal.

(6) Sweep and mop the kitchen area and the walk-in cooler at the end of the shift.

(7) Clean grease traps quarterly.

(8) Dining Area Equipment: The contractor shall:

(a) Clean and sanitize the tops of dining tables after each use. When tablecloths are used, replace them as often as necessary to maintain a clean appearance.

(b) Wipe dining chairs to remove all foreign objects, smudges, food particles, and liquids from the seat and back after each use by a patron.

(c) Dishwashing Equipment: The contractor shall drain and clean all types of Dishwashing equipment after each use. Remove the curtains, spray arms, trays and other removable parts of dishwashing machines, clean and air dry. The removable parts and all surfaces shall be free of foreign matter and smudges. Descale dishwashing machine quarterly using lime away and following manufacturers’ label.

(d) Sweep the dining area and put chairs upside-down on top of dining tables at the end of the shift on Sunday.

(e) Garbage and Trash

(1) Use separate containers to place recyclable trash. Keep cans covered except for cans actively being used in food preparation areas. When filled, remove the cans to the proper storage area for pickup.

(2) Clean soiled cans and covers immediately after garbage or trash is emptied. Clean the can washing area following each use. If plastic containers are used, clean cans and covers whenever soiled.

81 CONSTELLATION COURT

MIDDLETOWN PENNSYLVANIA

The Voice of the Quiet Professionals of AFSOC Never Seen – Always Heard

(3) Clean areas around trash can storage, compactors and dumpsters. Do not store unprotected plastic, paper bags, or baled units containing refuse outside of buildings. Do not use loading docks to store refuse, empty jars, cans, or equipment.

(4) Break down cardboard containers and take them to the recycling/cardboard bin.

Specific Tasks:

a. Service of Food: The contractor shall:

(1) Replenish tableware (utensils, dishes, glasses, trays, etc.) and dining table items (napkins, salt, pepper, condiments, etc.), so that they are available to all patrons without waiting.

(2) Clean up food or beverages spilled on floors, counters or elsewhere in the serving and dining areas within 4 minutes from the time of spill.

Hours of Operations:

a. Normal Hours. The contractor shall maintain operating hours for the dining facilities and other facilities. Meal Serving Hours are from 1130 – 1300 on a Regular Scheduled Drill.

b. Report time for the contractors shall be 0800 each day as scheduled, they shall check in with the Quality Assurance Evaluator (QAE) upon arrival and to have a meeting about the day. In the case that the QAE is not present the will report to the Food Service Superintendent.

c. Upon completion of the work day the contractors will check out with the QAE for satisfactory completion of all tasks in accordance with the Performance Work Statement. In the case that the QAE is not present they will check out with the Food Service Superintendent before being released from the duty day.

d. Middletown Location: Contractors are expected to be present for work on the following days:

Fiscal Year 18: Sep 22. Fiscal Year 19: 27-28 Oct, 17-18 Nov, 1-2 Dec, 12-13 Jan, 9-10 Feb, 9- 10 Mar, 6-7 Apr, 18-19 May, 8-9 Jun, 10-11 Aug, 21 Sep. Fiscal Year 2020 through Fiscal Year 2022 will be provided when the RSD schedule is available.

e. Ft. Indiantown Gap: Contractors are expected to be present for work on the following days:

Fiscal Year 18: Sep 22. Fiscal Year 19: 27-28 Oct, 17-18 Nov, 1-2 Dec, 12-13 Jan, 9-10 Feb, 9- 10 Mar, 6-7 Apr, 18-19 May, 8-9 Jun, 10-11 Aug. Fiscal Year1 Sep 2020 through Fiscal Year 31 Aug 2022 will be provided when the RSD schedule is available.

81 CONSTELLATION COURT

MIDDLETOWN PENNSYLVANIA

Government Furnished Property and Services:

a. Supplies:

(1) Expendable Supplies. The government will furnish all of food preparation and serving utensils, tableware, and other supplies as needed. The government will continue to provide these supplies for the duration of the contract.

(2) Cleaning supplies: All cleaning supplies are provided by the government. The contractor will give a list of any supplies needed that the government does not have and will be furnished for the contractor the following month.

(3) Contractor will provide a list of items that need to be ordered for the next month based on the inventory available on hand. This list needs to be provided to the QAE or Food Service Supervisor.

b. The government will furnish all items needed to perform the contract except item listed below:

(1) Uniforms - Employee uniforms and special-type clothing (jackets, rubber aprons, etc. ) and name tags.

Period of Performance:

The period of performance for the base contract period is projected for 1 September 2018 to 31 August 2019. The Government desires priced options to extend the period of performance for three additional contract performance periods. The additional option periods, if exercised, will have a performance period from 1 September 2019 until 31 August 2020, 1 September 2020 until 31 August 2021, and lastly; 1 September 2021 until 31 August 2022.

Submittals:

The contractor will submit a copy of all intended for use materials, parts, and supplies for approval by the COR. No items will be installed prior to the approval of the submission.