OHSW_PWS_Selfridge,_REVISED_22_MAY_FINAL.pdf

W912JB-19-Q-5022

SELFRIDGE AIR NATIONAL GUARD BASE (SANGB), MI

127th OPERATIONS GROUP

Optimizing the Human Weapon System (OHWS)

Table of Contents

Section 1 General

Section 2 Definitions and Acronyms

Section 3 Government Furnished Property and Services

Section 4 Contractor Furnished Property, Materials & Equipment

Section 5 Requirements

Section 6 Applicable Publications

Technical Exhibit 1 Performance Requirements Summary

Technical Exhibit 2 Deliverables Schedule

Technical Exhibit 3 Historical/Estimated Workload Data

Technical Exhibit 4 Government Furnished Property and Equipment

Performance Work Statement

1.0 General:

1.1 Introduction/Background: This is a new requirement from Combat Air Forces (CAF) and Air Combat Command (ACC) to support the 127th Operations Group (127 OG) located at Selfridge ANG Base in Harrison Township, MI. Up to 85% of Air Force fighter pilots surveyed reported some type of spine discomfort during their career. The OHWS program is designed to meet the unique physical needs of the rated fighter pilot. These services are accomplished through a comprehensive, coordinated, multidisciplinary “pre-habilitative” physical training program with focused strength and conditioning, physical therapy and athletic training.

The program is designed to give fighter pilots the tools and access to professional athletic training and massage therapy, to prevent future injury and increase quality of life.

1.1.1 The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in as Government Furnished, to perform on base injury prevention and mitigation, pre-habilitation services, and human performance optimization services to rated fighter pilot assigned to the 127 OG. The Contractor shall furnish consultation and reports, similar to the range of services found in a commercial facility, as well as services specialized to meet the needs of fighter pilots.

1.1.2 OHWS services shall be conducted in strict compliance with local, Air Force (AF), Department of Defense (DoD), Occupational Safety and Health Agency (OSHA), Michigan Occupational Safety and Health Agency (MIOSHA) standards.

1.2 Objective: The objective of the OHWS program is to keep Specialists in close proximity to pilots to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/ readiness, avoid injury prior to occurrence, increase pilot production, and support fighter pilot retention.

1.3 Period of Performance (PoP): The PoP shall be one year.

1.4 General Information:

1.4.1 Quality Control (QC): QC is the sole responsibility of the contractor.

1.4.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality levels/defect rates.

1.4.2.1 The Government shall periodically evaluate the contractor’s performance by appointing a Contracting Officer’s Representative(s) (COR) to monitor performance to ensure services are received.

The COR will evaluate the contractor’s performance through intermittent on-site inspections, review of the contractors QCP, and receipt of customer complaints. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during QC inspections or because of repeated customer complaints.

Likewise, the Government may decrease the quantity of inspections if performance dictates. The Government will also receive and investigate complaints from various customers. Initial customer complaints shall be validated by Government personnel and in cases of disagreement with customer(s), the final determination of the validity shall be made by the KO.

1.4.2.2 Government remedies. The KO will follow the requirements of FAR 52.246-4, Inspection of Services – Fixed-Price (AUG 1996), for contractor’s failure to correct non-conforming services. In the event that services fail to conform to contract requirements, and cannot be remedied by re-performance, the Government reserves the right to reduce the contract price to reflect the reduced value of the non-conforming services.

1.4.2.2.1 The contractor shall ensure that timely and effective corrective action is obtained for all deficiencies identified by the Government. All deficiency responses shall include identification of the cause of the deficiency to preclude recurrence and an analysis of the quality program's effectiveness in the area of the deficiency.

1.4.3 Work Hours/General

1.4.3.1 Recognized Holidays: The following are recognized US holidays. The contractor is not required to work on these federal holidays. The following are recognized US holidays.

New Years Day 1 January Martin Luther King, Jr.’s Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas 25 December

1.4.3.1.1 The contractor may choose to perform work on recognized holidays. However, such work shall be performed at no additional cost to the Government.

1.4.3.2 Government Performance of Service During Labor Strikes. The Government reserves the right to take over performance of this contract in the event of a labor strike by the contractor’s employees. In such event, the services shall be performed as determined by the Government and not include non-striking contractor employees. Under such circumstances and at the direction of the KO, the contractor agrees to remove its non-striking work force from the performance site and will not interfere in any way with Government performance. The contractor further agrees under such circumstances to permit the Government to use any essential contractor-furnished property. The Government shall equitably compensate the contractor for use of such property.

1.4.3.3 Conservation of Utilities. The contractor shall ensure employees practice utilities conservation.

Service problems shall be immediately identified to the COR.

1.4.3.4 Coordination with Other Contractors. The Government may award other contracts or additional work not prescribed in this contract. The contractor shall fully cooperate with other such contractors.

The contractor shall not commit or permit any act that will interfere with the performance of work by another contractor.

1.4.4 Place and Performance of Services: The contractor shall schedule the services required under this contract within core operating hours, which are Tuesday – Thursday 0600-1630 except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The contractor will be provided the RSD schedules and shall provide opportunities for the pilots to schedule service on those weekends. Performance shall be at 127th Operations Group, 28252 Wilbur Wright Blvd, Building 34 and the Base Gym.

The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. At the time of contract award, the Contractor must have hired personnel appropriately licensed to begin immediate implementation of the contract’s requirements to avoid any delay in services.

1.4.4.1 The contractor may request permission to work outside these hours by obtaining approval from the KO at no additional cost to the Government (includes weekends and extended daily work hours).

Overtime and/or weekend, or holiday work typically involves internal extra costs to the Government for overtime inspection and utilities, and generally is not approved unless determined to be absolutely necessary to sustain mission critical facilities.

1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented.

Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees shall only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.4.4 Base Entry. The contractor and its employees shall comply with all base traffic regulations. The award of this contract does not create a right to have access to any military installation.

1.4.4.5 Employee Training. The contractor is responsible for providing a fully trained and qualified workforce. Records of training, qualification, licenses and certifications shall be maintained by the contractor and made available for Government review upon request.

1.4.4.6 AT Level 1 Awareness Training (AT): All contractor employees requiring access to DoD Installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR, or to the Contracting Officer (KO) if a COR is not assigned, within 15 calendar days after completion of training. Level 1 AT is available at https://atlevel1.dtic.mil/at/.

1.4.4.7 OPSEC Training. In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

http://cdsetrain.dtic.mil/opsec/

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD and local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes. The contractor, his employees, and his subcontractors are subject to, and shall abide by and comply with, all relevant statutes, ordinances, laws and regulations of the United States, including Executive Orders of the President, and any state or other public authority now or hereafter in force.

1.4.5.1 COMSEC/IT Security. All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information

1.4.5.2 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services IAW DFARS 224.103 and DoDD 5400.11, DoD Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.3 Base Access/Security. Prior to access to this installation the contractor shall provide a list of employees that includes their full name, date of birth (DOB), driver’s license number, state of issue, gender, race and country of citizenship to the contracting office. The contractor shall submit a revised list to the KO whenever changes occur (new hire and terminated employee).

1.4.5.3.1 Contractor and contractor personnel shall comply with Selfridge ANGB registration requirements for company and privately owned vehicles on Government property. Entry authorizations and vehicle registrations must be renewed as required by Pass and Identification.

1.4.5.3.2 Vehicles. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base. Denial of entry to personnel who refuse to be searched, or detention of personnel found to be in possession of contraband, may result in loss of base driving privileges, debarment from the base, or other administrative action.

1.4.5.3.3 Contractor personnel are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may lose base driving privileges, debarment from the base, or other administrative action. Contractor personnel wishing to operate a privately owned vehicle on Selfridge ANGB must comply with all base registration requirements.

1.4.5.4 A base issued identification (ID) card is required for building access. The contractor is responsible for managing requests for new or renewal of ID cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract IAW FAR 52.204-9, “Personal Identity Verification of Contractor Personnel.” The norm is at least ten calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or KO.

1.4.5.5 Antiterrorism: Contractor shall adhere to installation guidance and operational plans concerning the antiterrorism program. The contractor shall immediately notify base security forces on any suspicious events.

1.4.5.6 Physical Security. The contractor shall safeguard all Government property and controlled forms provided for contractor use. The contractor shall ensure at the end of each work period, all Government facilities, equipment, and materials are secured, to include turning off all lights and water, turning down the heat, and securing all facility doors and windows.

1.4.6 Safety/Environmental: The contractor shall comply with all federal and state OSHA requirements and standards, technical orders, regulations, and referenced publications as published in the OSHA 29 CFR. The contractor shall comply with the highest degree of safety protection where any disagreements exist. Additionally, the contractor shall comply with installation regulations governing safety and fire prevention, IAW SANGBI 32-7, Fire Protection Program. The KO, Base Civil Engineer (BCE) or designated representative, Ground Safety, and Security Police may issue an order to the contractor or employee(s) to stop all or part of the contractor’s work until all violations are corrected. Bio-environmental Engineering personnel, who notice violation of OSHA or local standards, will notify the KO who has the authority to stop all or part of the contractor’s work. The contractor shall not be excused for unsatisfactory performance that may result from a stop work order.

1.4.6.1 Accident prevention and safety practices on contractual work under the jurisdiction of the Contracting Officer are the responsibilities of the contractor concerned. The contractor shall brief all employees on proper safety and accident reporting. The contractor shall provide all occupational health services to his employees. Contractor employees shall be instructed to notify the contractor’s Contract Manager of potential or existing occupational health hazards that require attention.

1.4.6.2 Liability. The contractor hereby agrees to release the Government (to include its officer, enlisted personnel, agents, and employees) from any liability for any loss, damage, or injury sustained by the contractor or his employees during the performance of this contract. The contractor also agrees to indemnify the Government for any loss, damage, or injury to Government personnel or agents or other third parties, provided such loss to the Government is caused by the negligence of the contractor or his personnel while performing this contract.

1.4.7. All contractor employees must read, write, speak, and understand English fluently.

1.4.8 Post Award Conference/Periodic Progress Meetings: IAW Federal Acquisition Regulations Subpart

42.5. The Contractor agrees to attend any post award meetings. The KO, COR and other Government personnel as appropriate may meet periodically with the contractor to review the contractor’s performance. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.8.1 Government Observations and Inspections. Government personnel other than KOs and CORs may occasionally observe contract operations. These personnel will not, however, interfere or provide direction to the contractors’ performance.

1.4.9 Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract. The names of this person shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR or the KO if a COR is not available, to resolve issues, receive technical instructions and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Special Qualifications. The contractor shall ensure that employees possess current and valid certifications, licenses, and training to perform required services.

1.4.10.1 Copies of current certifications and licenses to practice, including copies of current license(s) must be provided to the KO and COR prior to the start of service.

1.4.10.2 Contractor shall provide licenses for Athletic Training and/or Physical Therapy and certifications for Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED). These qualifications are necessary in order to work with pre-habilitative industrial employees who fall under the jurisdiction of the Federal Employees Compensation Act and the special needs of working with United States DoD fighter pilot. Must also have experience in working with high performance athletes and multiple years of experience working with musculoskeletal injuries and rehabilitation.

1.4.10.3 ATHLETIC TRAINER must be a current Licensed Athletic Trainer in the State of Michigan.

The Athletic Trainer must have experience working with professional and/or collegiate athletes or in an orthopedic out-patient physical therapy clinic. A minimum of four (4) years’ experience is desired. Past experience working with combat related injuries is strongly preferred.

1.4.10.4 MASSAGE THERAPIST MT) must possess and maintain an active, current, and unrestricted license from the State of Michigan MTs provide pre-habilitation of musculoskeletal conditions in fighter pilots. As such, the Contractor shall evaluate and provide massage therapy to fighter pilot personnel as part of a pre-habilitation program. Pre-habilitation is intended to strengthen core musculoskeletal (MSK) system to enhance resistance to neck and back injury. Also, healthy lifestyle education is addressed as part of an overall health maintenance program to enhance injury resistance. Such massage therapy as part of an overall program, focusing on neck and back pain, will improve the overall quality of life for fighter pilot. The MT must have experience working with professional and/or collegiate athletes, or equivalent. A minimum of two (2) years’ experience is desired.

1.4.11 Identification of Contractor Employees: All contractor employees working on Government facilities shall wear identification badges or uniforms distinguishing themselves as such. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be prominently displayed in all correspondence types (to include signature blocks on e-mail) and in dealings with Government or non-Government entities/ contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.12 The contractor shall perform no inherently governmental functions, notwithstanding any other provisions in the PWS. The contractor shall take no action that binds the Government to a final decision or results in the exercise of Governmental discretion. The contractor may present Government approved briefings at the meeting and answer questions with pre-approved Government responses; however, the contractor shall not become a de-facto Government representative in discussions.

1.4.13 The contractor’s staff shall be fully qualified, professional, and customer service oriented. The contractor shall ensure quality work performance IAW applicable standards and guidelines. Additionally, the contractor is expected to be a partner with the base community in continuously improving the quality of programs and service offered to customers. Contractor employees shall present a neat appearance and dress appropriate to the service.

1.4.14 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

This right does not abrogate any other Government rights.

1.4.16 Reserved.

1.4.17 Reserved.

1.4.18 Contractor Employees. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the KO as a potential threat to the health, safety, security, general wellbeing, or operational mission of the base and its population.

1.4.19 The contractor shall not employ any person who is an employee of the United States Government, if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the DoD, either military or civilian, unless such person seeks approval and complies with the DoD 5500.07-R, Joint Ethics Regulation (JER). The contractor shall not employ any person who is an employee of the DoD, if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

1.4.20 The contractor is cautioned that if off-duty active military personnel are hired under this contract, they may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The absence of such employees shall not constitute an excuse for non-performance under this contract.

1.4.21 The contractor shall require its employees to submit to substance abuse testing by a medical substance abuse testing facility designated by the KO when, in the Commander’s judgment, an employee’s actions or inactions may have been a factor in a mishap, as defined in AFI 91-204, Safety Investigation and Reports. Results of the test(s) shall be provided to the Government and used only for the purpose of completing an investigation IAW AFI 91-204.

1.4.22 Removal of Personnel. The KO may require the contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite; and those whose continued employment under this contract is inconsistent with the interest of military security.

1.4.23 Pilot data and or lists, no matter how developed, shall be treated as confidential information IAW the Privacy Act and the Health Insurance Portability and Accountability Act (HIPAA). Data and or lists of pilots shall not be disclosed or revealed in any way for use outside the scope of this contract.

1.5 Government Furnished Training. None

2.0 Definitions:

2.1.1 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 Contracting Officer’s Representative (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 Deliverable. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance. The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 Work Day. The number of hours per day the contractor provides services in accordance with the contract. .

2.1.13 Work Week. Tuesday through Thursday and drill weekends

2.2 ACRONYMS:

AF Air Force ANG Air National Guard AFI Air Force Instruction AT Athletic Trainer AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CM Contract Manager CMRA Contractor Manpower Reporting Application COMSEC communications security COR Contracting Officer Representative CPARS Contract performance reporting system DEERS Defense Enrollment Eligibility Reporting System DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property IAW In Accordance With IP Individualized Program KO Contracting Officer MING Michigan National Guard MT Massage Therapist OCI Organizational Conflict of Interest ODC Other Direct Costs OSHA Occupational Safety and Health Standards PII Personally Identifiable Information PIV Personal Identity Verification PKI Public Key Infrastructure POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PT Physical Therapist PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control SANGB Selfridge Air National Guard Base TE Technical Exhibit UIC Unit Identification Code NHO Normal hours of operation OPSEC Operations Security

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract.

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space and other items necessary to maintain an office environment. Contractors should be prepared to work in a 300 sq. ft. facility although larger accommodations may be possible. The Government may increase the work area at their discretion.

3.2 Materials: None

3.3 Equipment: The contractor will have access to on base gym facilities as well as equipment located in Bldg 34 to execute this contract. General exercise and strength training equipment such as treadmills, bikes, ellipticals, multi-gyms and free weights are available for use.

3.3.1 Obtaining Additional or Replacement Equipment. The contractor may recommended physical therapy equipment, tools and technology that would assist the pilots in pre-habilitation therapy for use during and outside of sessions with the contractor.

3.4 Services:

3.4.1 The Government will assist in pilot scheduling, working together with contractor’s scheduler and contractor as appropriate.

3.4.2 Refuse Collection. Service will be as provided by current base contract. Refuse placed in refuse containers by contractor personnel shall be limited to that generated in the performance of this contract.

3.4.3 Security Police and Fire Protection. Phone Number 911. If using a cell phone on base to call 911 the user must identify that they are at Selfridge and the call will then be transferred to Selfridge.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E).

4.1 General: Except for those items specifically stated to be Government-Furnished in Section 3.0, the contractor shall furnish everything required to perform these services as indicated in this PWS.

4.1.1 The contractor must accomplish the goals of the OHWS program to meet the specifics of high-G aircraft and must provide their own equipment to meet the technical needs of the OHWS program. At a minimum, the contractor must have equipment to assess, monitor, and strengthen the neck, back, and spine.

4.1.2 Personal Protection Equipment. The contractor shall provide all required personal protection equipment IAW Occupational Safety and Health Act (OSHA) standards, other than Government- Furnished items listed in the contract. The contractor shall perform the requirements of this PWS using the Code of Federal Regulations (CFR), and are responsible for compliance with OSHA standards, and the protection of their employees.

5.0 Requirements:

5.1 SPECIFIC TASKS: Services provided by the contractor shall include the following: initial assessment of each pilot, pre-habilitation evaluation/assessment, injury prevention, accommodation processes and implementation, ergonomic assessment and implementation, remedial training, and optimized performance physical training (e.g. strength and conditioning for fighter pilot). The Contractor shall develop an Individualized Program (IP) for each pilot served within seven days of the initial evaluation. The goals of this IP is to increase physical conditioning and overall health to minimize the risk of neck and back injury. The contractor shall provide the following resources under this contract: licensed Massage Therapist and/or licensed Athletic Trainer.

5.2 Primary Injury Pre-habilitation: The contractor shall evaluate and provide pre-habilitation of all affected pilots who request the services of the OHWS Specialist.

5.1.1 The contractor shall provide each pilot approximately 2 (two) 30 minute MT and approximately 2 (two) 30 minute AT sessions per month. The AT and MT shall schedule and provide services to the maximum extent during pre- and post-flight operation hours. On days contractor is in attendance they shall schedule additional hours to accommodate for walk-ins.

5.1.2 Each pilot shall receive an initial appointment as soon as practical and/or when referred for OHWS services by member’s medical treatment provider and/or at the discretion of the pilot’s Commander. Follow up appointments shall be based on need, pre-habilitative plans, and any potential coordination with members’ military and/or civilian healthcare team.

5.1.2.1 MT: The MT, working with other team members, shall develop an IP for each assigned pilot member requesting services of the MT. The goals of the IP is to increase neck and back conditioning and overall health to minimize the risk of neck and back injury and to minimize the severity of any injury experienced by the member by addressing neck and back strain encountered by pilots. The Contractor shall provide a written evaluation and assessment to the Squadron Medical Element within seven days after members’ initial appointment.

5.1.2.2 The Contractor shall provide ongoing massage therapy. Every fighter pilot shall have varying degrees of need with regard to massage therapy. The MT shall optimize scheduling to maximize the benefit to the fighter pilots involved. The MT shall determine the optimal time for each therapy visit and ensure as many of the fighter crew as practical receive therapy. This shall involve assessing the greatest needs and implementing a schedule strategy to best meet the needs for massage therapy focusing on neck and back.

5.1.2.3 The Contractor is responsible for recommending aviators to seek care if they have a suspected duty-limiting condition.

5.1.2.4 AT: The AT shall provide performance enhancement (pre-habilitation), tailored strength and conditioning, preventive maintenance, and referrals to the Squadron Medical Element if needed. The Contractor shall evaluate and provide pre-habilitative services to individual fighter pilots. Pre-habilitation is intended to strengthen the core musculoskeletal (MSK) system to enhance resistance to neck and back injury. Also, overall MSK strengthening and healthy lifestyle education is addressed as part of an overall health maintenance program to enhance injury resistance. Such overall strength and conditioning, focusing on neck and back, will improve the overall quality of life for fighter pilots.

5.1.2.5 Initial Evaluation: The AT, working with other team members shall develop an IP for each pilot requesting services of the AT. The goals of the IP is to increase neck and back conditioning and overall health to minimize the risk of neck and back injury and to minimize the severity of any injury. Contractor shall provide a written evaluation and assessment to the pilot within seven days after the pilot’s initial appointment.

5.1.2.6 Program Implementation Phase: After an IP has been developed the AT, as part of the OHWS Team, shall guide ongoing implementation of the IP. The OHWS team shall encourage regular participation of the member. The OHWS team shall monitor progress and continually reassess and adjust the IP to ensure the member is making the best progress possible.

5.1.3 The contractor shall track the status of all pilots who are currently being followed in the OHWS program. Due no later than the final business day of each month, the contractor shall provide the COR a status report which shall include an aggregate number of (1) “new pilots” (in the program less than one week), (2) total number of pilots in the program and (3) missed appointments.

5.2 Prevention/Optimization Services: The Contractor shall provide all forms of “primary” injury (acute and/or duty-limiting) prevention services; to include but not limited to: physical capacity as well as new member assessments, personnel health education, nutrition advising.

5.2.1 New member evaluations. The Contractor shall explain to members the current OHWS capabilities and limitations, describe how care is accessed through OHWS, and brief member which OHWS personnel are best-qualified in the subject areas described in 1.4.10.

5.2.1.1 Individual Training Plans, if appropriate shall be initiated beginning at the contract start date and shall include individual fitness assessment results, feedback sessions, unique training plans, and any modifications to the plan based on the physical performance status of the pilots.

5.2.2 The contractor shall advise the Squadron Medical Element on provision of medical accommodation in accordance with Americans with Disabilities Act (ADA) and Equal Employment Opportunity Commission (EEOC). These services are to include but not limited to: services to meet job requirements from physical capacity assessments, fitness training, and ergonomics.

5.2.3 The contractor shall manage pilot appointment schedules, individual OHWS Specialist work schedules, and reporting of all members who fail to attend their scheduled appointments in writing or E-mail to the COR within 24 hours of the missed appointment.

5.3 The contractor is responsible for the preventive services of spinal injuries, when appropriate, utilizing necessary equipment to support affected areas.

5.4 OHWS Specialist services are only available for military fighter pilots. The contractor will be given a list of individuals authorized under this program.

5.5 “Human Performance” and “Pre-habilitative Trending” Metrics. NLT the last business day of each month, the contractor shall produce “Pre-habilitative Trending” metrics written report to include but not limited to: musculoskeletal pain, duration of pain, origin of pain, types of pain, trends of musculoskeletal pain over periods of time and cancellation/no-show rates.

5.5.1 “Human Performance” metrics shall be gathered bi-yearly (NLT 31 March & 30 September) to assess pilot compliance with the OHWS program. The factors for the “Human Performance” metrics shall be low back strength, neck strength, and spine strength measured at varying weights and angles as well as number of missions able to execute at a subjective 100% (i.e. not limited by pain). However, these metrics may be adjusted with concurrence of the contractor and Government.

5.7 Contractor Manpower Reporting Application (CMRA):

5.7.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Air Force collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

5.7.2 Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk at http://www.ecmra.mil.

Issuing Office DoDAAC: W912JB

Unit Identification Code (UIC) for the Requiring Activity: FFKNW0 http://www.ecmra.mil/

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

6.1 The contractor is obligated to follow those publications to the extent specified in other sections of this

PWS.

6.2 All the publications are considered mandatory for successful performance of the contract.

PWS

Section Publication Publication Title Website

1.4.5.3

DFARS 224.103 Protection of Privacy & Freedom of Information –Procedures

DoD 5400.11-R. DoD Privacy Program http://www.dtic.mil/whs/ directives/corres/dir.htm l#

DoDD 5400.11 1.4.5.3- 1.4.5.4

DoDM 1000.13V1 DoD Identification (ID) Cards: ID Card Life-Cycle

1.4.14 FAR 22.17 Combating Trafficking in Persons http://farsite.hill.af.mil/

1.4.16 FAR Subpart 9.5 Organizational Conflict of

Interest

1.4.17 FAR 42.1502 Past performance evaluations

1.4.19 DoD 5500.07-R Joint Ethics Regulation (JER)

AFI 64-106 AF Industrial Labor Relations http://www.e-publishing.af.mil/home 1.4.21 AFI 91-204 Safety Investigation and Reports http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/dir.html http://farsite.hill.af.mil/ http://www.e-publishing.af.mil/home http://www.e-publishing.af.mil/home

TECHNICAL EXHIBIT 1

Performance Requirement Summary (PRS)

PWS

Section Task Performance Standard Acceptable Quality

Levels (AQLs)

Surveillance Method by

COR

1.4.11 Identification of contractor employees

Contract employees have required uniform or badge displayed and identifies themselves as a contractor 98% of the time.

AQL of 2 times per month of any contractor staff not found to be compliant each month

Periodic Surveillance / Monthly Verified Customer Complaints

1.4.23 Privacy Act /

HIPAA

No Privacy Act or HIPAA violations due to contractor action or inaction 100% of the time.

100% compliance

Verified Customer Complaints

5.2.3 Appointment

schedules

The Contractor is responsible for managing appointment schedules, managing individual OHWS Specialist work schedules, and reporting all members who fail to attend their scheduled appointments within 24 hours of appointment

AQL of reporting up to 48 hours 20% of the time COR e-mail

5.5

Pre-habilitative Trending Metrics monthly report

Due last business day each month. “Pre-habilitative Trending” metrics written report on pain (see ref paragraph for details)

• AQL of late report that is provided within 1 week of due date.

• AQL inaccuracies do not affect safety and are corrected within 2 days of notification.

Periodic Surveillance / Monthly

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.4.5 AT Level 1 Awareness Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission COR

1.4.4.6 OPSEC Training

Certification OPSE 1301 or Documentation of Completion

Initial within 90 days and then annually 2 Electronic

Submission KO and COR

1.4.10-1.4.10.1 Certifications &

Licenses

Prior to start of service 2 Electronic or

Hard Copy KO and COR

1.4.11 Identification Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy KO

5.1.3 Monthly report

Due to COR final business day of each month.

1 Electronic Submission COR

5.5.1 Human Performance

Metrics bi-yearly report

Due NLT 31 March & 30 September to assess pilot compliance with the

OHWS program

.2 Electronic Submission COR/SME

5.7

CMRA

Annually, NLT 31 October 1 Electronic

Submission http://www.ecmra.mil

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

The estimates/project annual workload for the functions identified in the PWS are set forth below. The estimates set forth are only estimates; reasonable deviations therefore shall not constitute a basis for equitable adjustment.

Currently 35 Pilots requiring MT and AT services. Each pilot shall be authorized approximately 2 (two) 30 minute MT and 2 (two) 30 minute AT sessions per month. Additional walk-in hours will be made available if time is not otherwise scheduled.

TECHNICAL EXHIBIT 4

GOVERNMENT FURNISHED PROPERTY AND EQUIPMENT

The government will provide a minimum of 300 sq. ft. of workspace, a desk/workstation and exercise equipment to include free weights, stationary bike, elliptical machine, treadmills and other strength and conditioning equipment as is currently present in the government facility and gym facilities.