PWS_for_Northern_Strike_Printers.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

State Annual Training/Northern Strike Exercise

AUTOMATION SUPPORT

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Automation services, as defined in this PWS.

1.2 Background: State Annual Training and Northern Strike is an exercise-taking place at Camp Grayling, Grayling, MI. Facilities are required in several locations throughout Camp Grayling to accommodate the Service Members participating in the exercise.

1.3 Period of Performance (PoP): The Period of Performance shall be 15 June 2019- 8 August 2019.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure service performance in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan focuses on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards are applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Reserved

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0001-2400 on Monday through Sunday, except on recognized US holidays or when the Government facility/installation closes due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Camp Grayling, Michigan. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times.

The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy.

Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.2-Reserved

1.4.5.3 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.4. Contractor shall comply with base access requirements. Employees will be required to register at the Visitor Center Building 901. Employees will be required to present driver license and vehicle insurance. Employees requiring access shall be required to register in DBIDS and get an access card either by specified date range or by daily. Contractor shall coordinate with Contracting Officer Representative for reoccurring access for employee to set up ease of access.

1.4.5.4.i. HSPD-12 Background Investigation Requirements:

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Reserved.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor employees working on Government facilities shall wear identification badges or uniforms distinguishing themselves as such. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.1.14 EQUIPMENT SERVICE. Vendor shall provide any/all components required to operate the equipment (i.e. power cords, toner, paper trays etc.)

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DBIDS Defense Biometric Identification System DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact

PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program ROM Rough Order of Magnitude TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will not provide property, material, equipment, and/or services for the performance of this contract.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: The contractor shall furnish everything required to perform the services as indicated in this PWS.

4.1.1 Vehicles. The Government will provide no vehicles for use on this contract. The vehicle shall be of a conservative color, shall be maintained in a safe and serviceable condition, and shall present a professional appearance at all times. Vehicles found to be unsafe or unable to function as designed shall be removed from the installation and replaced at the contractor’s expense.

Vehicle repairs shall not be accomplished on base. All vehicles shall be registered, licensed, and insured at all times

5.0 Requirements: The contractor shall:

5.1 Delivery and Placement: The contractor shall provide the rental, delivery and maintenance of Seventeen (17) each network capable multifunctional copier/printer/scanner, with two (2) capable of printing 11” X 17”. Canon Model C5235 or comparable. If quoting a comparable please provide the specifications to include the manufacturer and model number. Contractor shall provide the following equipment:

One (1) Each Black & White delivered to Building 104 One (1) Each Black & White delivered to Building 106 One (1) Each Black & White delivered to Building 108 One (1) Each Black & White delivered to Building 223 One (1) Each Black & White and One (1) Each Color capable delivered to Building

112* One (1) Each Black & White and 1 Each Color capable delivered to Building 116 with CAC Reader Software* Three (3) Each Black & White and One (1) Each Color capable, printable to 11x17 delivered to Building 641 with CAC Reader Software One (1) Each Black & White and One (1) Each Color capable, printable to 11x17 delivered to Building 646 (New area)

Two (2) Each Black & White and One (1) Each Color capable, printable to 11x17 delivered to Building 353

5.1.1 The equipment shall be delivered and set in the designated location no later than 14 JUNE 2019 at 2:00PM and no greater than 09 JUNE 2019 at 2:00PM.

5.1.2 All multifunctional copiers shall be in place, coordinate locations specified by the Government. There may be a requirement by the government during the period of performance for the addition of multifunctional copiers, and an increase in services for multifunctional copiers, and the movement of multifunctional copiers.

5.1.3 The contractor shall submit a report to the COR indicating that all equipment has been set in the designated location on the required date. This report will be submitted no later than 1800, once per 24 hour period that requires the emplacement of equipment. On days that equipment does not need to be placed the report is not required. Send reports via email to the contracting office USPFO- MI Purchasing and contracting ng.mi.miarng.mbx.uspfo-pc@mail.mil

5.2 Equipment Servicing:

5.2.1 Multifunctional Color Copiers: Multifunctional Color Copiers shall be clean, in good condition, and without defects at time of delivery. Vendor shall provide any/all components required to operate the equipment (i.e. power cords, toner, paper trays etc.)

5.2.2 On Site Services: Provide Equipment Service of all automation devices that need Resupply and maintain all automation devices as needed throughout the period of performance. The contractor shall replace, within 4 hours any device that is unserviceable and/or undesirable.

5.2.3 A report shall be provided to the COR indicating that all equipment has been serviced upon request. This report will be submitted no later than 1800, once per 24 hour period that requires the servicing of equipment. On days that equipment does not need to be serviced, the report is not required. Reports will be sent via email to USPFO- MI Purchasing and Contracting ng.mi.miarng.mbx.uspfo-pc@mail.mil.

5.2.4 The Contractor shall allow the Government to affix a removable sign to the equipment.

5.3 Timely Removal of Equipment:

5.3.1 The equipment shall be removed no later than 13 AUG 2019 by 2:00PM.

5.3.2 The contractor shall submit a report to the COR indicating that all equipment has been removed from designated locations within the allowed timeframe. This report will be submitted no later than 1800, once per 24 hour period that requires the removal of equipment. On days that equipment does not need to be removed, the report is not required. Reports will be sent via email USPFO- MI Purchasing and Contracting ng.mi.miarng.mbx.uspfo-pc@mail.mil.

5.4 Provide Additional Equipment, Movement of Equipment, or Servicing Upon Request:

5.4.1 The Government reserves the rights to have units added, moved, or services increased, by the contractor, within the pre-agreed upon quantities and durations.

5.4.2 Options:

5.4.3 Additions to Equipment and Services: Contractor shall hold in reserve the capability to provide Three (3) unit increase in Multifunctional Copier/printer/scanner with servicing to be employed within a 24 hour period from the time of notice for up to a Ten (10) day period.

5.4.4 Additions to Services: Contractor shall be prepared to provide Three (3) Multifunctional Copier/printer/scanner to be employed within a 24 hour period from the time of notice. The quantities may be split but the total amount requested throughout the period of performance shall not exceed the specified quantities.

5.4.5 Movement of Equipment: Contractor shall be prepared to move (relocate) three (3) each network capable multifunctional copier/printer/scanner capable of printing 11” X 17” to be employed within a 24 hour period from the time of notice. The quantities may be split but the total amount requested throughout the period of performance shall not exceed the specified quantities.

5.4.6 The Contractor shall provide a report to the COR indicating the scale of services when increased services or equipment movement or quantity adjustments have been completed. The contractor shall submit this report within 24 hours of the services being complete. See Technical Exhibit 3 for the report format. The contractor shall also attempt to give a verbal confirmation of completed services within 12 hours of services being completed. Call the contracting office (517) 481-7817. If the person of contact cannot be reached, the contractor shall leave a voicemail with the following information: Full name, Time of call, Summary of services being reported, and Reference to the emailed report to follow.