Laundry_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Camp Grayling Laundry Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Laundry Services, as defined in this PWS

1.2 Background:

Camp Grayling annually hosts 190,000 mandays worth of Soldiers. A manday is one Soldier on the ground for one day. Camp Grayling is required to provide linens to transient Soldiers and launder those items at no expense to the Soldier. Camp Grayling maintains, issues and launders items like linens, blankets and bed covers to meet regulatory requirements.

1.3 Period of Performance (PoP): The Period of Performance shall be 12 months.

1.4 General Information:

1.4.1 Quality Control (QC): Reserved.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.4 Place and Performance of Services:

Pick up and drop off shall occur one time per week. Pick up and drop off times shall be determined at the time of award.

Performance shall be at the contractor’s facility. Pickup and delivery of items will occur weekly at Building 560, Camp Grayling, Michigan.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times.

The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 Reserved.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use.

1.4.7 Reserved.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Reserved.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan

QC Quality Control QCP Quality Control Program TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will not provide property, material, equipment, and/or services for the performance of this contract.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 The contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 Pickup soiled laundry items at the Government’s site and return cleaned items to the Government’s site.

5.1.1 Pickup and delivery of items shall occur weekly at Building 560, Camp Grayling, Michigan.

5.1.2 Laundered items shall be dropped off to Camp Grayling within (48) forty-eight hours of pickup.

5.2 Launder troop issued items of sheets, blankets, mattress covers and pillow cases.

5.2.1 All items shall be sorted, inspected for stains and pre-treated where applicable.

5.2.2 Items shall be laundered using conventional disinfecting methods with hot water and proper cleaning agents and sanitizers.

5.2.3 Clean laundry shall be sorted and folded.

5.2.4 100% of items shall be returned. Items shall be sorted into like items and folded. Items shall be processed in a manner that results in a wrinkle-free finish.

5.2.5 Items shall be returned laundered and wrapped in plastic.

5.3 Return damaged items.

5.3.1 All damaged items shall cleaned, packaged separately, labeled and returned.

5.4 Contractor Manpower Reporting Application (CMRA):

5.4.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Michigan Army National Guard via a secure data collection site.

5.4.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication Mandatory or Advisory

AR 210-130 22 Feb 2005 Advisory

TECHNICAL EXHIBIT 1

Deliverables Schedule

(Deliverables must be identified in the PWS and then summarized here. See examples below)

Deliverable Title PWS Reference Frequency Submit To

Items Laundered 5.1 Weekly COR

Sorted/Folded/Pre-treated 5.2 Weekly COR

Items returned wrinkle free and wrapped in plastic.

5.2.3-4

Damaged Items returned cleaned and labeled

5.3 As required COR

Pickup 5.1 Weekly COR

Drop off 5.1 Weekly COR

TECHNICAL EXHIBIT 2

Estimated Workload Data

(This information is provided for historical background only. It is not a guarantee of workload quantities.)

Historical Volume from FY17 – In Number of Pieces

FY16 OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

Blankets 200 200 100 245 237 15 200 100 350 114 160 300

Sheets 400 460 468 250 168 431 200 179 0 228 130 0

Pillow Cases

300 200 250 288 55 55 140

Total Pieces

900 860 818 783 460 501 540 279 350 342 290 300

Volume on Hand as of 25 Apr 17 DATE Sheets Blankets Pillow Case Mattress Cover Pieces per Month 16 Nov 16 1100 250 78 184 1612 15 Dec 16 125 80 291 496 23 Jan 17 160 80 240 5 Mar 17 225 140 365 6 Apr 17 140 60 200 25 Apr 17 410 90 36 536 TOTAL Pcs 2160 700 114 475

Weight EA (lb) 2 3 1 2

Total Weight (lb) 4320 2100 115 950 7485