J_A_WHICS_BAMC.pdf

HNC Control No.: HNC-15-60593

Procurement Sensitive

FOR OFFICIAL USE ONLY - IAW FAR 3.104

JUSTIFICATION AND APPROVAL

FOR OTHER THAN FULL AND OPEN COMPETITION

Program/ Equipment:

This procurement is for a Vocera (brand name) Wireless Hands-free Internal Communication Systems (WHICS) and the supporting hardware infrastructure for Brooke Army Medical Center (BAMC), San Antonio, TX.

Authority: 10 USC 2304(c)(1) as implemented by FAR 6.302-1(c)(1) “Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements” Section 863 of the National Defense Authorization Act for Fiscal Year 2009 (Pub. L. 110-417).

Amount: The amount for the brand name and the estimated value of the entire procurement is

Prepared By: Phone:

Procuring Contracting Officer: Phone: 256-895-1697 Name: Margaret Maine Title: Contracting Officer

Technical Representative: Phone:

Requirement Representative Phone:

FOR OFFICIAL USE ONLY - IAW FAR 3.104

Reviews: I have reviewed this justification and find it adequate to support an Exception to Fair Opportunity.

Program Manager: Phone:

Name:

Title: Da

Deputy for Small Business:

Name: Signature Phone: Date:

Legal Counsel:

Name: Signatur Phone: Dat

JUSTIFICATION AND APPROVAL

FOR OTHER THAN FULL AND OPEN COMPETITION

1. CONTRACTING ACTIVITY: U.S. Army Engineering and Support Center (CEHNC), 4820 University Square, Huntsville, AL 35816-1822

2. DESCRIPTION OF ACTION: Approval for other than full and open competition is requested for the deployment, installation, setup, configuration, and training for a Vocera (Wireless Hands-free Internal Communication System) WHICS within BAMC. This action will be procured under an exemption to full and open competition and funded by FY14 Procurement Defense Health Program Funds.

3. DESCRIPTION OF SUPPLIES OR SERVICES: This project will involve the deployment, installation, setup, configuration, and training for a Vocera WHICS which improves clinical workflow and patient safety. The Vocera system of software, licenses, server, hardware components, middleware, and items listed in the bill of materials will be integrated together to create a wireless hands free internal communication system that will integrate into the current Brooke Army Medical Center infrastructure including the local area network, wide area network, wireless system, and the current phone telephonic system. The project will include the software, communication devices, and all the other items in the Bill of Materials table below:

MFG PART# DESCRIPTION

VOCERA 900-01738 Vocera Enterprise License, 1500 Users

VOCERA 910-01899 Vocera Enterprise Add-on License, 50 Users VOCERA 900-01743 Vocera Messaging Interface (VMI) Module License, 3 Application Ports

VOCERA 900-01101 SIP Telephony, 6-ports

VOCERA 910-01929 Software License, Vocera Connect, 5 User

VOCERA 920-01713 Vocera Premier Support Services for 1500-User Enterprise License VOCERA 920-01742 Vocera Premier Support Services for 50-User Enterprise Add-on License

VOCERA 920-01718 Vocera Premier Support Services for 3-port VMI Module License

VOCERA 920-01111 Vocera Premier Support Services for SIP Telephony, 6-ports

VOCERA 920-01795 Vocera Premier Support, Vocera Connect, 5 User

VOCERA 220-01800 B3000 Vocera Communication Badge, Black VOCERA 261-01936 FIPS 140-2 Software Upgrade for B3000 Badge

VOCERA 230-02020 B3000, Extended Battery, Black VOCERA 230-02001 B3000, Single-Bay Charger, NA VOCERA 230-02008 B3000, Charger, 8-Bay, NA

VOCERA 230-01985 B3000, Universal Clip, 25-Pack VOCERA 230-01995 B3000, Double-Breakaway Lanyard, 25-Pack

VOCERA 230-01862 Vocera End User Training Kit

Voice over IP (VoIP) and Wireless Local Area Network (WLAN), the calls are managed and set by the HCFS Software. Users speak with each other using HFCS hardware that connects via an 802.11 b/g network.

• Hands free device must be Wi-Fi compatible and operate in the 2.4GHz or 5GHz bands

• Shall integrate with the Private Branch Exchange (PBX) to dial an internal extension or an outside phone number.

• Shall integrate with the existing nurse call and telemetry systems using

Connexall middleware.

• Configurable to meet the WHICS needs of different hospital departments, wards and clinics.

• Incorporate a security specific feature allowing immediate access to an audio connection with an unlimited number of response personnel.

• Allow the appropriate membership in clinical groups to be dynamically assigned by user or system administrator.

• Every staff user shall be issued a unique, customized profile, so that staff may be contacted by name, role, or group membership.

• Support direct communication to individuals based on their role and/or multiple roles they may hold during the work day.

• Provide the capability to escalate communications based on use workflow and business processes; specifically support automated call escalation to a pre-designed call flow path leading to no calls going unanswered.

• Possess the capability to deliver critical broadcasts, text messages and alerts to highly mobile care teams, ensuring a safe, positive experience for the patient (i.e.

Code Blue broadcasts).

• Incorporate permission based controls for placing and receiving calls from a pre-approved list of phone numbers, extensions, and pager

• Possess central monitoring capability of user presence information allowing someone to view individual staff availability.

• Provide the capability to provide management reports that provide management analytics necessary to optimize WHICS usage, performance and call patterns.

• Communication devices must be sharable through a profile driven software platform that allows users to log onto different devices.

• Devices shall incorporate anti-microbial material to inhibit the growth of bacteria, mold and fungi; to promote infection control in the health care delivery environment.

• Must be Federal Information Processing Standard (FIPS) 140-2 compliant for wireless security.

• Battery shall allow for charging independently of the actual communication device; so the device can be used with another battery.

• Communication devices shall be lightweight, wearable, to ensure a comfortable wearing of the device for up to a 12 hour shift.

• Communication devices shall include breakaway lanyards and universal clips to allow health care personnel to wear the device comfortably and safely.

• System shall have Telephony capability

• System must be able to interface with Rauland Borg Responder 4 and Responder 5

Nurse Call system

• Vendor must supply user and super user training other. He stated that 95% of their government business is through GMP. He included in a follow-up email a sole-source letter that, “Government Marketing & Procurement, LLC (GMP) is the Vocera’s exclusive authorized dealer of Vocera’s products and services to the Federal Government customers. GMP is a Service Disabled Veteran Owned Small Business (SDVOSB) and is the holder of the Vocera GSA contract (GSA IT 70 GS-35-F-0858N).”

8. MARKET RESEARCH: Market Research was conducted in September 2015. Vocera does not have a CHESS contract, however, utilization of CHESS is not mandated when using non- Army funding such as the Defense Health Program Funds as in this case. The DOD ESI BPA was also researched but the items were not available on this vehicle.

A Request for Information (RFI) was issued via fedbizopps.gov on 16 November 2015 requesting that interested parties complete a Capabilities Questionnaire which will allow the government to determine if firms possess the ability to execute the requirement for the anticipated formal solicitation. Responses were due by November 23, 2015. There was only one response received from GMP. GMP and Vocera Communications have a strategic partnership in order to streamline the procurement process for Vocera's federal government customers while offering the technical expertise and experience required for a successful implementation of the Vocera solution. GMP is the sole distributor of Vocera products and services through GMP's GSA IT 70 contract # GS-35F-0858N. GMP works very closely with government customers and with all members of the Vocera organization. Vocera products including hardware and software are processed through GMP's GSA contract seamlessly and delivered in a timely manner. Services including training, implementation and installation (if applicable) are procured through GMP's GSA contract and subcontracted to the Vocera Professional Services team. In this instance, GMP’s GSA contract will not be utilized and items will be procured directly due to the fact that all the required items for the system are not available through the GSA contract. GSA rates will be used to evaluate price only.

9. INTERESTED SOURCES: Government Marketing & Procurement, LLC (GMP)

10. OTHER FACTS:

a. Procurement history.

(1) Contract numbers and dates of the last several awards. This is a new requirement

(2) Competitive status of these actions. N/A.

(3) Authority previously used for less than full and open competition. N/A

(4) If a justification was prepared to support the procurement made before this one, a summary of the contents of paragraph 7 of the justification for that procurement and an explanation of the results. N/A

(5) If any prior award was accomplished by full and open competition, a detailed explanation of the changed circumstances. N/A

(6) An explanation of any unusual patterns which may be revealed by the history, e.g., several consecutive, urgent buys. There are no unusual patterns because this is HNC first time procuring this requirement.

(7) If a justification was prepared to support the procurement made before this one, briefly describe the circumstances justifying the buy and whether there have been any significant changes. N/A

b. Acquisition data availability. Explain why technical data packages, specifications, engineering descriptions, statements of work or purchase descriptions suitable for full and open competition have not been developed or are not available. Describe actions taken or planned to remedy this situation.

There is no other Wireless Hands-free Internal Communications System available that provides for a complete, integrated solution for the federal government healthcare environment.

c. Unusual and compelling urgency. When FAR 6.302-2 is cited, provide data, estimated cost or other rationale to explain the nature and extent of the injury to the Government. If the delay associated with the requirement for first article testing is the principal reason for not awarding the contract on a full and open basis, clearly describe the reasons that first article testing is required on this procurement and why other means of assuring quality are not being used. N/A

d. Subcontracting competition. Subcontracting opportunities do not exist for this procurement. Items being procured are manufactured by other than small business and no Non-Manufactured Rule class waiver has been granted in accordance with 13 CFR §125.6

Section 8 Market Research Continuation:

Based on PARC review, an amended RFI was posted on 22 January 2016 removing all reference to VOCERA from the original RFI and re-tailoring the salient characteristics to only the minimum specifications that would meet the governments needs. Response to amended RFI were required by January 29, 2016 at 4:00 PM EST. One response was received from Government Marketing and Procurement on January 29, 2016 providing the same information from the previous RFI summarized above.