27_Mar_-_PWS.docx

88th Medical Equipment Concentrations Site (MECS) 649 West 400 North, (Bldg 11C), Ogden, Utah, 84404-1372 Storage/Maintenance Operations Draft PWS 0.2 27 Mar 2015

1. General

· 88th Medical Equipment Concentration Site Equipment Storage/Maintenance.

· This is a non-personal services contract to provide storage, maintenance and property control for unit medical equipment pertaining to US Army Reserve Medical Units within the 88th Regional Support Command (RSC) AOR.

· The Contractor and its subcontractors shall not participate as an offeror, subcontractor, or consultant on any procurement conducted by the prime Contractor or its subcontractors under this Task Order.

· No changes to this contract shall occur without the expressed written direction of the Contracting Officer (KO).

· The Contractor shall not use Government sources of supply to procure personnel services in support of this contract.

2. Background

2.1 Overview

The 88th RSC provides a consolidated maintenance and storage facility (Medical Equipment Concentration Site – MECS) available to Medical Reserve units within the 88th’s AOR. These units are not required to make use of this facility, and depending on the circumstances for a particular unit may opt for some or all of their sets, kits and outfits to be stored at the MECS.

When units determine they will make use of the MECS, they will ship the equipment to be stored to the facility and conduct a joint inventory with the MECS custodian. Units are required to perform an annual inventory of the unit’s equipment at the MECS.

Equipment will have an annual (unless specified differently) technical Inspection (TI) by the maintenance team at which time preventative maintenance is performed and any discrepancies are corrected by the maintenance team.

When the equipment is needed by the unit, for training, mobilization or other unit requirements, the unit will request all or some subset of their equipment be returned from the MECS. Upon completion of the requirement, a technical inspection will be performed on the returned equipment to ensure it is clean and serviceable.

2.2 Place of Performance for this effort will be 968 West 400 North, (Bldg 11C), Ogden, Utah, 84404-1372.

3. General Information

3.1 Scope: The Army Reserve is required to maintain and sustain all assigned equipment and materiel to the highest Army maintenance standards. Critical to this processes is the ability to integrate balance between preparation and sustainment of new systems; extending the life cycle of older systems; meeting the day-to-day equipment readiness requirements (storage and maintenance); and preparing for the next deployment. The Contractor shall provide support to perform and assist in the following primary operational areas.

· Property Accountability

· Maintenance Management Services

· Storage Site Operations

3.2 Phase-In Plan. The contractor’s Phase-In Plan shall include comprehensive procedures for attaining full PWS performance within the time allowed herein. The contractor shall submit the Phase-In Plan, and identify associated costs, as part of their proposal. The Phase-In Plan shall establish procedures by which the contractor shall prepare to assume full responsibility for all areas outlined in the PWS seven (7) days after award. The Phase-In Plan shall include, at a minimum, procedures to accomplish the following:

· Establish a contractor project management office.

· Recruit and hire necessary contractor personnel.

· Obtain all required contractor personnel license, certifications, clearances, and TNAC checks.

· Obtain Contractor and Government Issued Identification Media.

· Obtain required Email accounts.

· Joint contractor-Government inventories.

· Develop and submit all required contractor deliverables.

· Ensure contractor participation in post-award meetings, as required.

· Complete all necessary training requirements of contractor personnel.

· Establish procedures for contractor personnel to sign for Government Property.

3.3 Phase-In Facilities. The contractor will be provided a maximum of one administrative office spaces during the phase in period of the contract. The facilities will include telephone service for internal and external calls. The facility will have computer connection to the Army Reserve Local Area Network (LAN). Only Government computers will be used for LAN connections. The facility will be equipped with Government Furniture and copy machine.

3.4 Phase-Out Plan. The contractor shall develop a Transition Phase-Out Plan to affect a smooth and orderly transfer of responsibility to a successor contractor and provide to the Contracting Officer no later than 120 calendar days prior to contract completion date. The Transition Phase-Out Plan shall, at a minimum, establish procedures to implement the Phase-In/Phase-Out Plan. During the succeeding contractor’s phase-in period an observation period shall occur at which time contractor personnel of the incoming workforce may observe operations and performance methods of the incumbent contractor. The incumbent contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding contractor. The incumbent contractor shall fully cooperate with the succeeding contractor and the Government so as not to interfere with their work or duties. The Government anticipates that the last 30 days of the contract will be the phase-in period under the successor contract.

3.5 General Information

3.5.1 Quality Control (QC): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor‘s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor shall provide and maintain an inspection system acceptable to the Government. Complete records of all inspections performed by the Contractor shall be maintained and made available to the Government on demand after completion of the performance. If any of the service performed do not conform to the contract requirements, the Government may require the Contractor to perform the services again in conformity with the contract, at no increase in contract amount. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer‘s (KO) acceptance in writing of any proposed change to his QC system. The QC plan is to be delivered to the KO with the proposal.

3.5.2 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). Methods of surveillance include but are not limited to:

· 100% Inspection – Reserved for the highest risk areas where consequence of failure is high (I.e. life or limb are threatened) or there is a likelihood of mission failure.

· Random Sampling – When a service is performed relatively frequently and a statistically valid sample can be selected for audit. The most appropriate method for frequently recurring tasks.

· Periodic Sampling – Planned sampling of a service at specific predetermined dates and times. May be appropriate for tasks that occur infrequently.

· Customer Feedback – Not necessarily a valid method of surveillance but a good indicator for areas surveillance should be conducted or intensified.

3.5.3 Recognized Holidays: The contractor is not required to provide routine services on Federal holidays except in emergency situations unless otherwise specified in the PWS, Technical Exhibits, and other associated documents.

NOTE: If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a regular workday, routine services shall be rescheduled to ensure mission requirements are met.

3.5.4 Hours of Operation/Place of Performance: The Contractor is responsible for conducting operations IAW with applicable federal, state, local, TMs, policy DoD, Army Reserve and SOPs of activities. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this Performance Work Statement. During key events and increased operational tempo, Contractor services may be required for up to 24 hours per day, 7 days per week (including holidays). The Government will provide initial time lines NLT 120 days prior to the requirement and finalize requirement NLT 30 days prior. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

3.5.5 Due to Operational Tempo (OPTEMPO), the contractor shall be required to support extended hours and days of operations. The contractor has an option to expect a larger workload for 60-100 days in the base and option year periods.

3.5.6 Security Requirements: (See also 8.2 Security Requirements) The contractor shall be responsible for handling all security aspects of the work performed under this contract, to include personnel security and physical security, operational security (OPSEC), information assurance (IA) and information systems security; assure compliance with all DoD and US Army regulations regarding security, and assure compliance with any written instructions from the security or OPSEC officer or Information Assurance Manager (IAM) of the activity using this contract. Security requirements at any Contractor owned/Contractor operated facility will be the same as if the facility was a government facility. The work to be performed under this contract may involve access to and handling of operationally sensitive material. The contractor shall cooperate with Government officials in conducting official investigations/reviews.

3.5.7 The contractor’s site-specific Physical Security Plan, Information Security Plan, Information Systems Security Plan, and Key Control Plan shall form the basis of the contractor’s Security Program. The plans shall describe how the contractor will prevent unauthorized access, vandalism, pilferage, larceny, sabotage and fire. The plan shall also provide internal safeguards for the security of all Government property and for the control of information, including personnel security requirements related to handling and accessing classified information. The plans shall be submitted to the Contracting Officer and the Contracting Officer’s Representative (COR) for approval no later than 60 days after performance start date and no less than 30 calendar days prior to any proposed change.

3.5.8 The Contractor shall comply with all of the activity’s security requirements. The Contractor shall ensure that every Contractor employee who performs work on this contract is currently eligible to work on the installation. The Contractor shall address physical security and information assurance.

3.5.9 Neither the Contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations.

3.5.10 Safeguarding Information – The Contractor shall safeguard information, materiel, equipment and records (regardless of media) from being compromised, altered, destroyed, mutilated, damaged, or lost in accordance with AR 25-1, AR 25-55, AR 25-400-2, AR 340-21, AR 380-5, and all other policies specifically mentioned in section C-5. Title 18 United States Code (U.S.C.) §2071 defines possible penalties for destruction of Government records.

3.5.11 The Government will perform physical security and force protection inspections on Government provided facilities prior to and during Contractor occupation of Government facilities. The Contractor shall ensure ready access to all Contractor occupied areas by Government inspectors. The Government at its sole discretion will provide any physical repairs and improvements to all structures and barriers. The Contractor shall be responsible to notify the Government of all mitigation requirements to ensure adequate physical security until repairs/improvements are in place. The Contractor is responsible for carrying out those practices and procedures within their influence and outside of inherently Government responsibilities to ensure proper security.

3.5.12 When securing all non-classified Army property, the Contractor shall abide by the requirements of AR 190-11, AR 190-13, AR 190-51, AR 190-45, RSC and local facility physical security policies, plans and procedures along with all applicable supplements.

3.5.13 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

3.5.13.1 The Contractor shall comply with AR 190-51 and AR 190-13 ensuring all keys issued by the Government to the Contractor for Contractor employee use are not lost or misplaced and are not used by unauthorized persons. The Contractor shall ensure the establishment, maintenance and enforcement of an auditable key and lock custodial system as part of the QC plan. The Contractor shall report to the COR any occurrences of lost, unauthorized use, or unauthorized duplication of keys in the Contractor possession and control within 24 hours of discovery.

3.5.13.2 The Contractor shall be liable for any and all costs necessary to secure the locks and keys compromised by any occurrence of lost, unauthorized use, or unauthorized duplication of keys. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

3.5.13.3 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

3.5.14 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor‘s Quality Control Plan.

3.6 Information Assurance:

3.6.1 Information Disclosure: Disclosure of information to any person not entitled to receive it, or failure to safeguard any information, classified, For Official Use Only (FOUO), unclassified, or Personal Identifiable Information (PII) that may come to the Contractor, or any person under its control, may subject the Contractor and its agents or employees to criminal liability.

3.6.2 The Contractor shall comply with AR 25-1, AR 25-2, and applicable information assurance best business practices. The Contractor shall not install or connect non-Government-owned computing systems or devices to Government networks without the coordination and obtaining proper authorization through the RSC Directorate of Logistics (DOL) from the Information Management Office (IMO). The non-Government-owned computing systems or devices include, but are not limited to, personal or Contractor-owned thumb drives (e.g. memory sticks, flash drives, Universal Serial Bus (USB) drives, jump drives, pen drives), removable or external hard drives, Personal Digital Assistants (PDA), Personal Computer Memory Card International Association (PCMCIA) media, MP3 players, cell phones, digital media, floppy disks, CD/DVD burners, optical recordings, photo flash cards, laptops or any devices that can store data.

3.6.3 The Contractor shall ensure any sensitive information, including but not limited to Personally Identifiable Information (PII), For Official Use Only (FOUO), proprietary, and law enforcement sensitive information residing on mobile computing devices (MCD) or other external media is protected in accordance with current Data at Rest (DAR) guidelines and requirements using an authorized, approved and prescribed DAR solution. MCDs include but are not limited to laptop, net book, notebook, or tablet computers; Blackberry or equivalent devices; external media includes optical disc media such as compact discs (CD’s), digital video disks (DVD's), universal serial bus (USB) drives, also referred to as flash or thumb drives (when authorization to use them is restored), and floppy disks, or other portable digital storage devices.

3.7 Special Qualifications:

3.7.1 Personnel. The Government will not supervise or otherwise direct Contractor employees. The Contractor shall not supervise or otherwise direct Government employees, nor will the Contractor supervise employees of other Contractors outside the Contractors’ own subcontracting/teaming arrangements.

3.7.2 USACE will issue Common Access Card (CAC) to all Contractor employees performing work under this contract. Contractor personnel must ultimately possess a favorably adjudicated National Agency Check with Written Inquiries (NACI) or superior investigation conducted by the Office of Personnel Management (OPM). This will require the completion of a SF 85P, Questionnaire for Public Trust Positions and two FD 258s, Fingerprint Cards. The Contractor shall be responsible for performing employment background/records checks on all Contractor employees who perform under this PWS. The Government may also perform background/records check on Contractor employees. The Contractor shall not allow employees to perform duties under this contract if the investigation reveals sufficient derogatory information to consider that employee unfit for work in support of this contract. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any particular employee or to revoke one for security-related reasons.

3.7.3 Government Facility Access – Upon contract start, the Contractor shall request and obtain USACE issued CAC and 88th issued badges for entry required for personnel to access work locations via the Contractor Verification System (CVS). The Contractor shall notify the COR within 2 Government business days (working days) if a contract employee is removed, terminated or otherwise no longer eligible to retain a CAC under this contract. Once a Contractor employee is no longer eligible to perform work on a contract, the CAC must be turned in to the COR or Delegated Government Representative (DGR). It is a security violation to transfer CACs between contracts.

3.8 The Contractor shall maintain a drug free work place.

3.9 Dress code for all employees will be IAW local Standard Operating Procedures (SOP’s).

3.10 Personnel Qualifications – The Contractor shall utilize personnel with skill sets, experience and qualifications appropriate to the mission and scope of work, with sufficient quantities to accomplish the work required by this contract. Special licensing requirements are sole responsibility of the Contractor. Inability of the Contractor to obtain qualified personnel will not constitute a reason for non-performance. The Contractor must exercise due diligence in its hiring practices to validate required skills and ensure probity and trustworthiness. Where required for task area work, contractor personnel must be able to operate a personal computer with functional knowledge of all installed product software applications. The contractor shall, without expense to the Government, be responsible for obtaining any necessary licenses and permits, and for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work. The contractor shall ensure that employees remain fully qualified to perform the work assigned. The contractor shall maintain records of training qualifications, certifications, and licenses to demonstrate compliance with the above. All training, including the minimum required qualifications specified in this PWS, is the responsibility of the contractor.

3.10.1 The Contractor shall provide licensed personnel to operate equipment required to perform tasks under this PWS. Contractor employees assigned to operate Government-owned/leased vehicles/equipment shall be certified, by the contractor and at the contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned. Training, testing, and qualifying shall be accomplished in accordance with AR 600-55, All Army Activities (ALARACT) 242/2011 DTG 271801ZJUN11, and CFR 49, TB 600-1 and TB 600-2. A valid state driver’s license is required to operate tactical and non-tactical vehicles. The Contractor shall ensure that appropriate Commercial Driver’s License (CDL) requirements and endorsements are adhered to for equipment requiring Class A or B CDL and/or endorsements. Operation of tactical and non-tactical vehicles by contract employees in performance of their duties is authorized. Operators shall have proof of accident avoidance training within the last four years for both tactical and non-tactical vehicles. Contractor personnel working in marine (watercraft) operations will have the appropriate military marine qualification or US Coast Guard equivalent prior to performing duties requiring marine qualifications. The Contractor shall provide documentation of operator’s qualifications IAW All Army Activities (ALARACT) 242/2011. Contractor personnel operating Government material handling equipment (MHE) that require Occupational Safety and Health Act/Agency (OSHA) approved training/refresher training shall have completed training before operating Government MHE. The Contractor shall include a roster of all drivers/operators, and types of vehicles/equipment they are qualified, certified, and/or licensed to drive, and shall be submitted to the Contracting Officer, COR, and DGR no later than 2 Government Business Days (GBD) working days prior to the performance start. This roster will be updated and provided to the Contracting Officer, COR, and DGR no later than 2 GBDs prior to adding employee(s) or no later than 2 GBDs after removing employee(s).

3.10.2 Vehicle and Self-Propelled Equipment Operator Licensing Plan.

Contractor-employed operators who are required to operate Government-owned or leased vehicles must have a valid State Driver’s License or commercial driver’s license as required by State Law prior to operation. The contractor shall submit as a part of the Transition Phase-In Plan and no later than 5 GBDs of any change to the Vehicle and Self Propelled Equipment Operator Licensing Plan to the Contracting Officer and COR for approval. The plan shall specifically address, as a minimum:

· Testing and licensing procedures for all self-propelled vehicles and equipment that the contractor is required to operate in the performance of this contract, such as, but not limited to: forklifts, tractors, trucks, dump trucks, locomotive, front end loaders, lawn mowers, bobcats, military unique items, etc.

· Training, testing and licensing that indicates an employee knows how a given vehicle or piece of equipment can be operated safely, effectively, without harm to themselves or others, and without damaging the vehicle or piece of equipment or surrounding structures and grounds.

· How training, testing and licensing shall be accomplished, and document what each employee has been licensed to operate, to include requirements of AR 600-55, AR 385-55, TB 600-1, and TB 600-2.

· The method the contractor will use to certify that their employees are fully qualified to operate the vehicles/equipment to which they are assigned.

· When a State Commercial Driver’s License (CDL) is required for operation of a specific vehicle or piece of equipment, and how the contractor will ensure an employee has and maintains a CDL for operation of that item (the contractor or employee shall be responsible for all costs associated with obtaining or maintaining CDLs).

· How the contractor plans to ensure only employees who maintain a valid State Driver’s License operate Government vehicles.

3.11 Identification of Contractor Employees: All Contractor personnel will be required to clearly identify themselves as contracted employees by wearing company identification badges or clothing clearly displaying contract company insignia to distinguish themselves from Government employees. Where available, Contractor employees will wear Government issued access badges with coloration that distinguishes Contractors from Government employees and ‘Contractor’ designation clearly displayed on the badge. These badges must be visible at all times when working with Government personnel. For contractor personnel who routinely are unable to wear badges due to safety or health reasons, the contractor shall provide clothing that identifies the contract company. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, Contractor personnel will identify themselves as such to avoid any perception that they may be Government employees and to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Electronic mail signature blocks will identify Contractor/company affiliation. Documents or reports produced by Contractors will be suitably marked as Contractor products or Contractor participation appropriately disclosed. Contractor personnel occupying co-located space in a Government facility will identify their workspace area with their name and company/Contractor affiliation. It is the Contractor’s responsibility to avoid inadvertent Organizational Conflicts of Interest (OCI) caused by its employees being mistakenly given Government-only information.

3.12 The contractor shall provide contract management consistent with the Management Plan submitted in the contractor’s proposal. The contractor is expected to conduct operations with a clear focus on safety, security, energy conservation and environmental stewardship of all resources. The contractor shall designate one individual, hereafter referred to as the Project Manager (PM), to serve as the central contractor point of contact with the Government. The PM shall be authorized to act on behalf of the contractor for all matters relating to this contract to include the authority to bind the contractor for matters pertaining to this contract. The PM may be hands-on and hold collateral duties in performance of the PWS. The contractor shall confirm the designated PM in writing to the Contracting Officer no later than five calendar days after contract award. The PM shall be the individual designated in the offeror’s proposal unless written approval is obtained from the Contracting Officer. Any successor PM shall meet or exceed the qualifications of the original designee and this PWS. The contractor shall submit the qualifications of any successor PM to the Contracting Officer and COR for evaluation and approval prior to his/her assumption of duties. The contractor shall have the PM available on the phase-in start date and throughout the term of the contract. The contractor shall designate an individual(s) with the authority to act for the PM in his/her temporary absence.

3.13 Organization Chart

3.13.1 The contractor shall submit no later than 10 calendar days a by name Organizational Chart to include the contractor’s organizational responsibilities and key personnel. The Organizational Chart shall include all required personnel appointments by position (e.g., Safety Coordinator, Environmental Coordinator, etc). The contractor shall provide the Contracting Officer and COR an updated Organizational Chart no later than 3 GBDs after any change.

3.13.2 Employee Roster No later than 2 GBDs prior to the contract performance start date, and no later than the 2nd GBD of each month thereafter, the contractor shall provide the Contracting Officer and COR a current employee roster. The roster shall identify all contractor and subcontractor employees by name, name of employing contractor or subcontractor, contractor employee number, job title, functional area, full-time/part-time status, security clearance (if applicable), date of hire, and date of termination.

3.13.3 Key Personnel Contact Roster The contractor shall submit to the Contracting Officer and COR a roster of key personnel no later than 10 calendar days after performance start date which includes after hours telephone numbers. The contractor shall provide the Contracting Officer and COR an updated contact roster no later than 1 GBD after any change.

3.14 Position Specific Qualifications. Key personnel the Contractor shall submit with proposal. Specific minimum qualifications follow:

3.14.1 Project Manager:

· Five (5) years documented leadership experience and a comprehensive knowledge of governing regulations, policies, procedures and instructions in assigned area of responsibility.

· Knowledge of all Army logistics functional areas to understand how the Army logistics system (Maintenance and Supply) works and interact with each other.

· Comprehensive knowledge of all installed product software at the user/operator level and automated data processing policies and procedures as they pertain to assigned equipment which will allow the contractor to solve and/or contact appropriate technical support to resolve any problem associated with these systems.

· Ability to provide information and reports, resolve issues and recommend actions to improve delivery of services to customers.

· Skills in verbal and written communications to conduct meetings, execute plans, and prepare reports, plans, and working instructions.

3.14.2 Lead Biomedical Equipment Technician (BMET) - Graduate from a DoD or Civilian biomedical technician school (e.g. DoD BMET Basic Course & 3+ years experience in healthcare and/or medical research and mechanical maintenance operations

OR

5+ years experience in healthcare and/or medical research/medical maintenance operations in lieu of a technical degree

3.15 Employee Training:

3.15.1 The contractor shall develop, implement, and maintain a site specific annual training plan that identifies the method and schedule to fulfill all required training and/or certification for each employee. The contractor shall provide to the Contracting Officer and COR an annual training plan no later than 30 calendar days after performance start date and no later than 5 calendar days after the start date of each option period. The contractor shall develop an all-inclusive site specific training record that identifies the required, scheduled, and completed training of each incumbent and replacement contractor employee. The contractor shall provide a copy of the all-inclusive training record to the Contracting Officer and COR no later than 30 calendar days after performance start date, no later than the 5th calendar day of each month. The contractor shall provide, by individual, training certificates/records upon request of the Government.

3.15.2 Employee Orientation Training. The contractor shall orient newly assigned contractor personnel prior to commencement of work IAW the PWS.

3.15.3 Government-Required Training All Contractor personnel with access to Government information systems and networks will successfully complete all required IA awareness training as specified in AR 25-2 and as directed by the RSC. This includes training mandated in Army CIO/G6 ALARACT message 293/2007 dated 261800Z Dec 2007, subject: Implementation of Standard DoD IA Awareness Training. Training is available at https://ia.signal.army.mil. All required IA awareness training will be taken upon work performance start date and annually thereafter, for the duration of this contract. Contractors may be required by the Government to attend mandatory training in order to work on this contract (e.g. Information Assurance (IA) to access LAN and General Fund Enterprise Business Systems (GFEBS)). Certificates of successful completion, for both initial awareness training and annual refresher training, will be provided to the COR within 30 days of start of contract.

3.15.4 Government-Provided Training. From time-to-time during the life of the contract, the Government may identify on-site or off-site training courses, such as New Equipment Training (NET) when new equipment or systems are fielded, for which the contractor may be afforded an opportunity to send its employees. The contractor shall be responsible for any travel costs incurred by its employees to attend the courses.

3.16 Documentation/Reports

3.16.1 Work Instructions. The contractor shall establish, document, implement, and maintain work instructions for each functional area covered under this contract. Each work instruction shall reference the applicable PWS paragraph. Work instructions shall describe the procedures for each area and cover the following topics at a minimum: control of quality, hours of operation, work assignments, regulatory compliance, approval authorities, work flow, functional relationships between the Government and the contractor and between the contractor’s organizational elements, and any other information needed for efficient and uniform performance.

3.16.2 Management Plan. The contractor shall submit a Management Plan as part of their proposal which shall demonstrate a thorough knowledge and a full understanding of the complexity and functions detailed in the PWS. It shall provide a sound management approach for responding to changing priorities, enhancing customer service, and ensuring adequate levels of performance are maintained. The final accepted Contractor Management Plan shall become a part of the contract document and shall be incorporated into the contract award document. The contractor shall implement the plan NLT the performance start date. Any changes to the contractors Management Plan shall be submitted to the COR and Contracting Officer for review and approval prior to incorporation into the contract. The contractor’s plan shall include, but not be limited to the following:

· The management techniques or procedures to be utilized to accomplish the basic functions of planning, organizing and controlling for each function depicted on the organizational structure, to include the proposed interface and relationships between major functional areas for project management and administration.

· A line and block chart portraying the organization from top level management to all functional area positions.

· Which labor classifications (exempt, Service Contract Act, Collective Bargaining Agreement) will be used in each area including the number of labor hours, the number of full time equivalents (FTEs), and qualification requirements for each position proposed;

· What assumptions were relied upon in developing the structure (i.e. workload data, frequency, etc); and identification of collateral personnel appointments (including but not limited to, Safety Coordinator, Environmental Coordinator).

· The approach for tracking, scheduling and documenting initial/ recurring/ refresher training.

· Plans for replacement staffing, recruiting and maintaining adequately experienced and trained personnel.

· Verification that PM shall be authorized to act on behalf of the contractor for all matters relating to this contract to include the authority to bind the contractor for matters pertaining to this contract.

3.17 Safety Requirements

3.17.1 Site activities in conjunction with this program may pose safety and health hazards which require specialized expertise to effectively address and eliminate. The Contractor shall be responsible for complying with the requirements set forth in the basic contract and US Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1), Section 01.

3.17.2 Abbreviated Accident Prevention Plan for Site Visits (AAPP-SV). The Contractor shall submit to the HNC PM for acceptance an abbreviated accident prevention plan for site visits prior to commencement of any visit to the site to include the kick-off meeting. Acceptance of the AAPP-SV must be received prior to the Contractor conducting any site visits. The Contractor is required to submit the AAPP-SV in compliance with the regulations of the Huntsville Center Safety Office. The Contractor shall prepare a fill-in-the-blank template AAPP-SV to be used for all site visits. Once approved, the AAPP-SV shall be tailored to each specific site visit. The APP-SV is a living document and shall be amended as safety concerns change or new concerns identified. Changes made subsequent to approval need not be resubmitted. The AAPP-SV is to be used for site visits only. The AAPP-SV template is provided in Attachment H.

3.17.3 Abbreviated Accident Prevention Plan for Limited Scope Contracts (AAPP-LS). The Contractor shall submit to the HNC PM for acceptance a limited scope accident prevention plan prior to the start of work exclusive of site visits related to this task order. This plan's content and format is listed in Appendix A, Section 11 of EM 385-1-1, dated 15 September 2008. The AAPP-LS need only address the hazards anticipated for the work planned. The AAPP-LS is a living document and if additional hazards are encountered or identified after work starts, the plan shall be altered in the field to include new hazards and mitigations. Changes to the APP-SV subsequent to approval need not be resubmitted for approval. The Activity Hazard Analyses (AHAs) are to be included in the plan. AHAs shall detail the work phase, the associated hazards, and the corrective measures used to minimize or eliminate the hazards. Before beginning each work activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or sub-contractor is to perform work, the contractor performing that work activity shall prepare an AHA. AHAs will define the activities being performed and identify the sequences of work, the specific hazards anticipated, the site conditions, equipment, materials, and the control measures to be implemented to eliminate or reduce each hazard to an acceptable level of risk. Work will not begin until the AAP-LS is accepted. An AAPP-LS template is provided in Attachment G.

3.17.4 Safety Coordinator. The contractor shall appoint in writing a quality control or safety employee primarily responsible for safety and health requirements the contractor’s Safety Plan and Safety Program and provide a copy to the Contracting Officer and COR no later than 5 GBDs prior to the performance start date and no later than 1 GBD after any change.

3.17.5 Safety Compliance. The contractor shall perform periodic quality control inspections of the Safety Plan and Safety Program. In the event an unsafe condition is discovered with Government-provided facilities or equipment, the COR shall be notified immediately by the contractor. The Government reserves the right to conduct announced or unannounced safety inspections at any time on equipment and facilities used in support of the contract. The contractor shall cooperate with Government officials in the conduct of all investigations. Accidents and injuries shall be reported to the contractor’s Safety Coordinator/Project Management Staff, the Contracting Officer, and the COR. Notification to the COR shall occur immediately following a serious accident. A written report IAW AR 385-10 for all accidents will be provided to the Contracting Officer and COR no later than 48 hours after occurrence.

3.17.6 OSHA Reporting. The contractor shall comply with OSHA reporting requirements, to include, but not limited to, completing OSHA Form 300, Log of Work-Related Injuries and Illnesses, OSHA Form 300A, Summary of Work-Related Injuries and Illnesses, and OSHA Form 301, Injury and Illness Incident Report. The contractor shall forward a copy of OSHA Form 300 to the Contracting Officer and COR no later than 1 February annually.

3.17.7 Personal Protective Equipment (PPE). The contractor shall provide, at no cost to the Government, and ensure employees use the appropriate PPE required by statutory or regulatory standards. PPE shall be maintained in a safe, sanitary and operational condition.

3.18 Environmental Compliance

3.18.1 Environmental Plan. The contractor shall establish and maintain an Environmental Plan that delineates the processes and procedures the contractor shall use to prevent the use of banned chemicals, ensure proper handling, storage, labeling, and disposal of hazardous material and hazardous waste, and compliance with RSC, Federal Environmental Protection Agency (EPA), and State Department of Natural Resources (DNR) regulations and reporting requirements. The stricter requirement shall apply in cases where standards conflict. The contractor shall submit the Environmental Plan to the Contracting Officer no later than 20 calendar days after performance start date no less than 30 calendar days prior to any proposed change. The contractor shall implement an Environmental Program based upon this Environmental Plan. The Contractor shall perform all operations IAW all publications and forms listed therein and all subordinate command regulations and supplements of Army Regulation 200-1 and CFR 29, 40, and 49. The contractor shall provide and document initial and annual instructions to enable contractor personnel to conduct their work in a safe manner and to recognize and report hazardous conditions. The Contractor shall ensure that all of their employees have Hazardous Communication training and provide them with all required personal protective equipment and that they have access to all relevant, current Material Safety Data Sheets (MSDS).

3.18.2 MSDS. The contractor shall advise their employees of all environmental and hazardous materials handling rules and regulations and shall maintain MSDS on all materials that are required by State and Federal laws or regulations (OSHA requirements). The contractor shall maintain the most current version of MSDS within the work centers.

3.18.3 The Contractor shall comply with all local, state and Federal environmental requirements to include local facility policies and procedures. The Contractor shall also coordinate with the appropriate local, state and Federal regulating agencies to obtain any required permits.

3.19 Inclement weather. If the 88th RSC DOL declares an installation or facility ‘closed’ or road conditions ‘red’ or ‘black’, or otherwise deemed unsafe for routine travel/use, due to inclement weather, the Contractor shall determine which, if any employees will be required for, or shall continue on, duty.

3.20 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office. The Task Order Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

3.21 Workload Reporting. The contractor shall report workload using automated systems, unless not available in which case they can use a manual count. The contractor shall submit their proposed manual count workload log(s), tailored to the specific workload item to be counted and their proposed process for identifying, documenting, and substantiating workload performed to the Contracting Officer, and COR no later than 20 days after performance start date for review and approval. The contractor shall obtain Government review/approval of proposed changes to the manual count workload log no less than 15 GBDs prior to implementing the proposed changes.

3.22 Actual workload data, submitted for each month of performance as the Actual Workload Report, shall be captured and provided to the Contracting Officer and the COR. The Actual Workload Report will be submitted with the invoice. For all workload elements whereby the source of the workload is a manual count, the contractor shall provide the supporting manual workload count logs in addition to the updated Actual Workload Report.

3.23 Data Criteria. The contractor shall submit programmed and unprogrammed information subject to Government review for adequacy, utilizing the following criteria:

· Complete: includes all required information.

· Accurate: factual and correctly tabulated data.

· Timely: provided within the specified time frames.

· Properly prepared: in accordance with applicable publication or other specified format.

· Properly distributed: provided to the specified Government personnel.

· Includes name and signature of Project Manager certifying completeness and accuracy of submitted data.

· Submission will be made electronically unless otherwise agreed upon.

· Electronic submission shall be in a format readable by standard Government PC software (Microsoft Office Products / Adobe Products).

4. Technical Requirements

4.1 Objectives

4.2 Work Requirements

· The Contractor shall maintain all areas assigned or occupied by the contractor in a neat, orderly and clean condition at all times.

· The contractor shall comply with all safety and environmental regulations including Federal, State, local, DoD, and DA, and SOPs for activities.

· The Contractor shall provide professional, courteous customer assistance to all customers and personnel. All customer assistance will be of the highest standard --effective, expeditious, polite and focused on issue resolution.

· The Contractor shall complete paperwork IAW AR 750-1, USARC 750-1, TBMED 750-1, RSC Regulations, and local SOPs.

4.2.1 Accountability

4.2.1.1 Property Book Operations: The Contractor shall perform property book operations IAW AR 710-2, AR 735-5, DA Pam 710-2-1, DA Pam 710-2-2, Army Reserve Regulations, RSC regulations, policies, and local standard operating procedures to maintain property accountability. These guidelines will be provided if requested.

4.2.1.2 Initial Inventory; The contractor shall conduct a 100% inventory of the materiel currently in storage at the MECS, and the Government furnished tools, equipment and supplies at the site.

4.2.1.3 Equipment Receiving; Upon equipment arrival at the MECS, equipment shall be jointly inventoried (MECS team and owning unit), a TI will be performed (See 4.2.3.2), appropriate transfer documentation will be prepared, and will assume full responsibility for equipment..

4.2.1.3.1 The Contractor shall not accept equipment missing items. Items received via freight will have shortages noted and an SF 364, Shipping Discrepancy Report, completed.

4.2.1.3.2 The contractor shall inspect equipment returning to the storage branch for cleanliness. The contractor shall not accept equipment that is not free from debris, trash and dirt/mud.

4.2.1.4 Database; Contractor shall maintain a database of equipment under control of MECS which covers the equipment status, location and maintenance condition/schedule. Contractor shall provide a quarterly database report, with the ability to generate reports ad hoc.

4.2.1.5 Equipment Checkout; When required for training, deployment, or other requirements, USAR activities will request stored equipment. The contractor shall identify the required items, verify the status of the assigned equipment, and if necessary, will identify to the MECS COTR substitute equipment for items which are not in a condition to be issued, and prepare documentation to account for the actions. All equipment received back from a temporary loan shall be inspected for damage and visible serviceability issues. Contractor shall provide a monthly report of Equipment Check out/in activity.

4.2.1.6 Annual Inventories; Units storing equipment with the MECS are required to conduct an annual joint inventory of the stored equipment. The MECS COTR will coordinate with the units and the contractor to support the unit schedule requirements in the conduct of those inventories.