W912DR19Q0113_ICS5000_Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

W912DR19Q0113 29-Aug-2019

b. TELEPHONE NUMBER

(410) 962-4152

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 12 Sep 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DR9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

AISHA R BOYKIN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

U.S. ARMY CORPS OF ENGINEERS, BALTIMORE

2 HOPKINS PLAZA

BALTIMORE MD 21201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$20,500,000

NAICS:

811219

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF62

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INSTRUCTIONS TO OFFERORS

Please see block 8. Quotes can be submitted via e-mail to Aisha Boykin, Purchasing Agent at e-mail aisha.r.boykin@usace.army.mil, Contracting Division, Simplified Acquisition Branch.

Any questions concerning this solicitation must be submit Request for Information (RFIs) by e-mail only to aisha.r.boykin@usace.army.mil no later than 05 September 2019 at 11:00 AM (EST).

By submission of a quote, the Offeror acknowledges the requirement that prospective awardee must have an active registration in the SAM database prior to award, during performance, and through final payment of any contract resulting from this proposal.

Lack of active registration in the SAM database will make an Offeror ineligible for award. Offerors and contractors may obtain information on registration and annual confirmation requirements by calling 1-888-227-2423, or at: http://www.sam.gov.

I. TECHNICAL:

A. Technical Requirements: This information consists of the Offeror’s intended approach to executing the contract.

1. Service plan: This information consists of the Offeror’s intended management approach to executing the contract. It shall include terms and conditions of the submitted service contract as well as the Offeror’s performance standards such as service response call-back times and typical service turnaround times. The Offeror’s submittal shall include the following: a listing of services provided for the instrumentation, equipment, and software listed in Sections 3.1, 3.2, and 3.3 of the Performance Work Statement (PWS). The submittal must detail what instrumentation, components, parts, and equipment are and are not covered under the Service Plan, the Offeror’s specific work and replacement parts provided during preventative maintenance for each system, your organization’s ability to perform instrumentation and equipment repairs, and the days and hours of operation of their service call center. The plan must also include the current system in place for notification and correction of instrumentation deficiencies, as well as preventative maintenance schedules.

2. Staffing plan: The proposed staffing plan shall include a listing of service engineers and their resumes that will be assigned to perform the work.

Detail specific Dionex ICS5000 factory training and specific experience for service engineers responsible for the Washington DC area. If the Offeror will be relying on a sub-contractor for some services included with the

ICS5000 Service Plan, then a listing of proposed sub-contractors and their resumes must be provided.

3. Capabilities plan: The proposed capabilities should include adequate documentation to illustrate the Offeror’s capabilities to successful complete the work identified within the solicitation. It shall include terms and conditions of the submitted service contract as well as the Offeror’s performance standards such as service response call-back times and typical service turnaround times

1. A rating of Acceptable will be given to an Offeror who can demonstrate a history of recent, relevant experience.

2. A rating of Unacceptable will be given to an Offeror who cannot demonstrate a history of recent, relevant experience.

3. A rating of Neutral will be given to an Offeror who does not submit any recent, relevant experience.

PAST PERFORMANCE

RATING

DEFINITION

ACCEPTABLE Based on the offeror’s recent/relevant performance record, the Government has a reasonable expectation that the offer will successfully perform the required effort.

UNACEPTABLE Based on the offeror’s recent/relevant performance record, the Government has no expectation that the offeror will be able to successfully perform the required effort.

NEUTRAL No recent/relevant performance experience submitted.

The Offeror shall explain facts related to any partial or completely terminated project and disclose any projects with an assessment of liquidated damages for the failure to meet the contractually required completion date.

Each reference listed shall be sent to the attached questionnaire. The offeror shall have their references submit completed questionnaires no later than the time set for acceptance of quotes.

II. PRICE:

A. Price will be evaluated by utilization of price analysis. This analysis will include the cost of the base and all option years. Offerors shall complete the Price Schedule by filling out the pricing data blanks in the solicitation. This submission item is not rated. Award will be made for the lowest-price, technically acceptable offer. The decision will involve an analysis of the Service Plan, Staffing Plan, Capabilities Plan and Past Performance. These references, when combined, are significantly more important than price.

B. Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

C. A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.

Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

PRICE SCHEDULE

Annual Service Agreement: Dionex ICS-5000 Price Schedule

CLIN Item Quantity UOM At Price Amount

Dionex ICS5000 Ion Chromatography System (Annual Service Agreement – Base Year)

0001 Annual Service Agreement for Base Year 4 Quarter (Time)

Dionex (Thermo), ICS5000 Detector/Chromatography Module:

Model #DC-5, Serial #10060874

Dionex (Thermo), Autosampler:

Model #AS-1, Serial #10060606

Dionex (Thermo), Conductivity Detector:

Part #061830, Serial #10061005

Part #061830, Serial #10060741

Dionex (Thermo), Eluent Generator:

Model #EG-5, Serial #10060724

Dionex (Thermo), Dual Pump:

Model #DP-5, Serial #10060802

Dell Optiplex 780, Intel Core2 Duo CPU, Microsoft Windows XP 2002 SP3

Chromeleon 7 version 7.1.0.898

Dionex ICS5000 Ion Chromatography System (Annual Service Agreement – Option Year 1)

Option

Annual Service Agreement for OY1 4 Quarter

CLIN Item Quantity UOM At Price Amount

Dionex ICS5000 Ion Chromatography System (Annual Service Agreement – Option Year 2)

Option

Annual Service Agreement for OY2 4 Quarter

Dionex ICS5000 Ion Chromatography System (Annual Service Agreement – Option Year 3)

Option

Annual Service Agreement for OY3 4 Quarter

CLIN Item Quantity UOM At Price Amount

Dionex ICS5000 Ion Chromatography System (Annual Service Agreement – Option Year 4)

Option

Annual Service Agreement for OY4 4 Quarter

GRAND TOTAL BASE

& 4 OPTION YEARS

Offerors’ must quote on all items. Failure to quote on all items may be cause for rejection of the proposal.

PERFORMANCE WORK STATEMENT

Performance Work Statement

For USACE BALTIMORE DISTRICT

WASHINGTON AQUEDUCT DIVISION

Technical Support and Maintenance

Services for: Ion Chromatograph (IC):

Dionex ICS5000

05 13 2019

Michael Chicoine (202-587-9139) michael.l.chicoine@usace.army.mil

W912DR19Q0113

1. Introduction: The Washington Aqueduct (WA), a division of the Baltimore District United States Army Corps of Engineers, p roduces drinking water for over one million citizens living, working, and visiting in the District of Columbia, Arlington County, Virginia, and the City of Falls Church, Virginia, and its service area. WA has the responsibility to provide safe, reliable, cost-effective drinking water 24 hours a day, seven days a week. The Aqueduct is a federally-owned and operated public water supply agency that produces an average of 180 million gallons of water per day at two treatment plants located in the District of Columbia. All funding for operations, maintenance, and capital improvements comes from revenue generated by selling drinking water to the three jurisdictions.

The Washington Aqueduct (WA) is a critical infrastructure that operates two water treatment plants (WTPs), the Dalecarlia WTP and the McMillan WTP. Located at the Dalecarlia WTP is the WA Laboratory. The primary mission of the WA Laboratory is to provide quality analytical support services to the Washington Aqueduct and its wholesale customers in order to ensure the safety and quality of the drinking water. As a service, the WA Laboratory performs legally-required drinking water compliance testing in accordance with local, state, and federal statutes. Extensive testing includes various chemical, biological, radiological, and other required parameters. The Washington Aqueduct Laboratory routinely analyzes process control, customer compliance, and research water samples. Occasionally, emergency water sample testing is required. In accordance with its mission, the Washington Aqueduct Laboratory is required to maintain a continuous state of readiness for water sample analysis.

The Dionex ICS5000 Ion Chromatography (IC) system included in this performance work statement (PWS) is used primarily for the detection and quantitation of seven anions including fluoride, chloride, bromide, nitrate, nitrite, orthophosphate, and sulfate.

It is essential that the laboratory’s Dionex ICS5000 system is properly maintained and quickly repaired in order to ensure continuous accuracy, reliability, and optimization.

2. Background: The contractor shall independently provide support services to satisfy the overall operational objectives of the Washington Aqueduct. The primary objective is to provide contractor services and deliverables through performance of technical support. The services rendered shall be for the contractor to provide on-call and on-site assistance in areas pertaining to the IC system operation, software support, troubleshooting, and maintenance. These services are needed to ensure continuous software upgrades and technical service support.

Dionex ICS5000 Ion Chromatography System: The “Dionex ICS5000 System” is defined as the following instrumentation and equipment: Dionex ICS5000 Detector/Chromatography Module, Dionex Autosampler, Eluent Generator, Dual Pump, and Dual Detectors.

3. General Requirements

3.1 Instrumentation: The following list of instrumentation shall be covered under this contract.

Dionex (Thermo), ICS5000 Detector/Chromatography Module: Model #DC-5, Serial

#10060874 Dionex (Thermo), Autosampler: Model #AS-1, Serial #10060606 Dionex (Thermo), Conductivity Detector: Part #061830, Serial #10061005 Dionex (Thermo), Conductivity Detector: Part #061830, Serial #10060741

3.2 Equipment: The following list of equipment shall be covered under this contract.

Dionex (Thermo), Eluent Generator: Model #EG-5, Serial #10060724 Dionex (Thermo), Dual Pump: Model #DP-5, Serial #10060802 Computer Workstations:

ICS5000: Dell Optiplex 780, Intel Core2 Duo CPU, Microsoft Windows XP 2002 SP3

3.3 Software: The following list of software shall be covered under this contract:

ICS5000: Chromeleon 7 version 7.1.0.898

3.4 Specific Tasks and Services:

Task 1- Preventative Maintenance: At least once during each contract year, the contractor shall perform preventative maintenance to the “Dionex ICS5000 System”. The contractor shall contact the Government Project Officer or other Government Point of Contact (POC) provided in Section 3.7 of this PWS and receive approval to schedule preventative maintenance service visits. At its discretion, the Washington Aqueduct Laboratory may contact the contractor to schedule an annual preventative maintenance visit.

1. Dionex ICS5000 System: Preventative Maintenance at a minimum is to include maintenance to the autosampler, dual gradient pumps, dual eluent generators, dual suppressors, dual conductivity detectors, thermal compartment (TC), detector/chromatography module (DC), and Chromeleon system software.

The contractor shall inspect the condition and operation/alignment of the sample syringe and sampling needle assembly and repair or replace as needed. The contractor shall check the calibration of the injection port volume and rebuild the injection or diverter valve as necessary. The contractor shall check for leaks and tighten fittings as needed. Any consumable item deemed to be at the end of its service lifetime is to be replaced by the contractor.

The contractor shall inspect the dual pump, clean the pistons, and install new wash seals and o-rings. The contractor shall inspect the check valves and tubing and install new priming valve seal and replace tubing as needed. The contractor shall check for leaks.

Any consumable item deemed to be at the end of its service lifetime is to be replaced by the contractor.

The contractor shall inspect the analytical/capillary/Automation Manager (AM) injection valves and rebuild as necessary. The contractor shall check for leaks and tighten fittings as needed. Any consumable item deemed to be at the end of its service lifetime is to be replaced by the contractor.

Instrumentation Validation: The Washington Aqueduct Laboratory will perform system validation testing after the completion of on-site preventative maintenance. The service request may not be closed until the Dionex ICS5000 system is validated by the Washington Aqueduct Laboratory.

Task 2- Instrumentation and Equipment Repairs: The contractor is to provide repairs to all instrumentation and equipment in Section 3.1 and Section 3.2 when deemed as non-functional by the Washington Aqueduct Laboratory. Repairs include parts replacement and/or on-site system troubleshooting. If the contractor is not able to repair or correct a problem, they shall consult or sub-contract with the instrument manufacturer until the repair or problem is corrected.

Service Call Center: The contractor shall provide access to a service call center open during normal business hours Monday through Friday. This service call center shall provide a unique service request identification number for each service request. The contractor shall assign a service engineer to the service request. The service engineer shall contact the Government Project Officer or Government POC included in this PWS no later than 48 hours after the initial service call request (excluding weekends). The assigned service engineer shall routinely communicate the status of repairs and service requests to the Government Project Officer or Government POC.

Timely Response: On-site repairs shall be scheduled in a timely manner. Parts are to be shipped to the Washington Aqueduct Laboratory at no cost to the customer.

Equipment Replacement: Any piece of equipment listed in Section 3.2 that fails during the life of the service contract and cannot be repaired is to be replaced by the contractor at no cost to the Washington Aqueduct Laboratory. Replacement equipment shall provide equivalent performance.

Instrumentation Repairs: Any instrumentation listed in Section 3.1 that fails during the life of the service contract shall be repaired by the contractor. On-site troubleshooting and replacement of instrumentation components and parts shall continue until non-functional instrumentation is fully operational. If the service engineer is not able to restore instrumentation functionality in a timely manner, then the original instrument manufacturer shall be consulted or sub-contracted to facilitate repairs. Major component failures such as pumps, SAP boards, communication boards, pneumatic control boards, etc. are covered in this PWS.

Replacement Instrumentation components and parts shall be Original Equipment

Manufacturer (OEM) parts and components. Defective parts and components are to be replaced; not repaired.

Service engineers who are not familiar with listed instrumentation shall not be permitted to attempt repairs on the Dionex ICS5000 system.

Software and Computer Workstation: The contractor shall upgrade software and firmware, as well as, update methods whenever available. Should the Dionex ICS5000 system computer workstation become non-functional, the contractor shall be able to provide a replacement computer workstation equivalent to or better than the workstation listed in Section 3.2. Should the Dionex ICS5000 system software become non-functional, the contractor shall be able to reinstall and restart the software packages listed in Section 3.2.

The Washington Aqueduct Laboratory will provide the software programs.

Documentation: All contractor repairs and on-site service calls shall be documented. The contractor shall provide a written summary of services provided after the completion of work.

Task 3- Technical Support: The contractor shall provide unlimited technical support when requested by the Washington Aqueduct Laboratory. Technical support includes over-the-phone guidance regarding Dionex ICS5000 system operation, optimization, software support, and troubleshooting.

3.5 Non-Personal Service Statement: Contractor employees performing services under this order shall be controlled, directed and supervised at all times by management personnel of the contractor. The contractor’s management shall ensure that employees properly comply with the performance standards outlined in the Quality Assurance Surveillance Plan (QASP).

Contractor employees shall perform independent of and without the supervision of any Government official. Actions of contractor employees may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

3.6 Period of Performance: The period of performance will be one year from award date plus four option years.

3.7 Safety Requirements: Contractors performing on-site work at the Washington Aqueduct shall obey all posted safety placards and implement good laboratory safety practices. If the contractor cannot provide necessary personal protective equipment, it will be supplied by the Washington Aqueduct Laboratory.

3.8 Security RequirementsAccess and General Protection/Security Policy and

Procedures: All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall be required to perform a background check (e.g., police records) for each contractor. The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

The Contractor shall pre-screen Candidates using the E-verify Program

(http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor shall ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates shall be provided to the COR or Government Project Officer no later than 3 business days after the initial contract award. *When contracts are with individuals, the individuals shall be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form shall be provided to the Contracting Officer and shall become part of the official contract file.

Prior to arrival at the Washington Aqueduct, all contractors shall complete and submit an ID request form to the local Washington Aqueduct Security Chief so that the proper security vetting may be conducted. This form will be made available to the Contractor upon contract award. The following government issued driver's license no longer meet the minimum standards of the Real ID Act of 2005 for access to Washington Aqueduct facilities: ILLINOIS, MINNESOTA, MISSOURI, NEW MEXICO, WASHINGTON, AND THE TERRITORY OF

AMERICAN SAMOA. Contractors arriving at the Washington Aqueduct facilities with these credentials shall produce another photo ID card as approved by the local Washington Aqueduct Security Chief.

The Washington Aqueduct has been designated a Critical Infrastructure Facility under the

National Critical Infrastructure Program which was outlined in Presidential Decision Directive

63. All Contractor and sub-contractor personnel shall consent to a review of public records and screening of personal background information before access is granted to Washington Aqueduct facilities. Failure to provide requested information may result in denial of access to facilities. No information shall be released to outside agencies.

Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the Government Project Officer, Site POCs, or COR NLT 5 calendar days after the completion of the training.

Work under this task order is:

X UNCLASSIFIED

SECRET

TOP SECRET

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

The contractor shall comply with all applicable Department of Defense (DoD) security regulations and procedures during the performance of this task order. The contractor shall not disclose and shall safeguard procurement sensitive information, computer systems and data, privacy act data, and Government personnel work products that are obtained or generated in the performance of this task order. The Contractor shall not disclose, imply, nor reveal any data, test results or the contents of discussions it had or is having with the Washington Aqueduct, in whole or in part without the expressed written consent of the Washington Aqueduct.

All necessary equipment, instruments, badges, keys and/or facilities will be provided by the

Washington Aqueduct.

The Contractor conditionally guarantees client confidentiality and certifies that the quote is genuine and is not made in the interest of or on behalf of an undisclosed person, firm, or corporation and is not submitted in conformity with any agreement or rule of any group, association, organization or corporation.

3.9 Reimbursable Expenses (Travel, Conference, Training, Equipment, or Materials, etc.: Travel reimbursement is not authorized under this contract. The contractor shall be required to travel to the Washington Aqueduct to perform tasks described in this performance work statement. Travel expenses are to be covered under the service contract.

Prior to incurring any travel expenses, contractor personnel shall obtain written authorization from the Government Project Officer or Government POC that approves approximate travel, dates, expected duration, origin and destination, purpose, estimated costs and the number and names of personnel traveling. Contractor expense reports shall be prepared and processed in accordance with the Federal Travel Regulation (FTR). Materials and subcontracts will be reimbursed at actual cost, including allocable material handling costs, as applicable, in accordance with FAR 52.232-7 - PAYMENTS UNDER TIME-AND-MATERIALS AND LABOR-

HOUR CONTRACTS.

3.10 Location of Work Performance

The majority of work performed by the Contractor(s) will be on-site at:

Washington Aqueduct Laboratory, 5900 MacArthur Blvd NW, Washington, DC 20016.

On-site repairs or other services will be completed during normal business hours (0600 hrs to

1730 hrs), excluding Federal holidays, Monday through Friday. Overtime is not authorized.

3.11 Points of Contact (POCs): The following POCs shall inspect all Services performed by the Contractor through direct observation of meeting the requirements as stated in this PWS.

Government Project Officer:

Michael Chicoine 202-587-9139 E-mail address: Michael.L.Chicoine@usace.army.mil

Additional Government POCs:

Robert Hoffa 202-345-5928 E-mail address: Robert.P.Hoffa@usace.army.mil

Derrick Gambrah 202-587-9137 E-mail address: Derrick.Gambrah@usace.army.mil

Laura Gallimore 202-587-9172 E-mail address: Laura.K.Gallimore@usace.army.mil

Tony Pasquale 202-587-9132 E-mail address: Anthony.J.Pasquale@usace.army.mil

Sheree Brooks 202-764-0240 E-mail address: Sheree.A.Brooks@usace.army.mil

3.12 Deliverables

Replacement parts, as deemed necessary by the service contractor, shipped directly to the

Washington Aqueduct at no expense.

System software upgrades and method updates.

Loaner/replacement/substitute equipment, if repairs are not acceptable.

Record summary of completed tasks submitted per on-site visit.

4. Performance Requirements

4.1 Certificates, License, Physical Requirements, or Other Expertise Required:

The contractor shall have proficient knowledge and expertise in the operation of and maintenance to all of the Dionex ICS5000 instrumentation and equipment listed in Sections 3.1 and 3.2. The contractor shall be fluent with all system software listed in Section 3.3. The contractor shall provide all necessary tools needed for completion of system repairs as well as all parts required to perform system work under this service contract.

5. Technical Exhibit List:

5.1 Performance Requirements Summary

Performance Objective

Standard Performance Threshold

Method of Surveillance

PRS # 1.

Contractor performs required on-site annual preventative maintenance to maintain the ICS5000 system.

Qualified personnel properly perform system PM including inspections and parts replacement as per instrument manufacturer recommendations and PWS.

Competed work is forwarded to the Government POCs.

Technical services are provided for the ICS5000 system to remain operational within manufacturer performance standards.

100 percent inspection performed by site POCs.

PRS # 2.

Contractor provides technical support via email or phone.

Qualified personnel are available and provide assistance pertaining to system operation, software support, troubleshooting, and maintenance.

Technical support is provided on the same day as requested.

100 percent inspection performed by site POCs.

PRS # 3.

Contractor responds to emergency service calls.

Contractor provides a plan, orders necessary parts, and performs repairs in a timely manner. Completed work is documented and forwarded to the Government POCs.

Technical services are provided to quickly restore the ICS5000 system to operational within manufacturer performance standards.

100 percent inspection performed by site POCs.

OPSEC

All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

May 7, 2019

Annual Support and Service Contract: Dionex ICS5000 Ion Chromatography

Contract Description: The U.S. Army Corps of Engineers, Baltimore District proposes to procure a contract to provide the technical support and maintenance of one Dionex ICS5000 located at the Washington Aqueduct Laboratory. Maintenance will be performed as scheduled in the service contract or when requested by the Washington Aqueduct Laboratory Section.

Contractor’s name: TBD

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

Confirm that the action is conducted utilizing proper procedures and in accordance with the approved work and safety plans.

Define the roles and responsibilities of participating Government officials.

Define the types of work to be performed with required end results.

Document the evaluation methods that will be employed by the Government in assessing the Contractor’s performance.

Provide the Surveillance Activities Table and Corrective Action Request (CAR) form that will be used by the Government in documenting and evaluating the Contractor’s performance.

Describe the process of performance documentation.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor.

Updates shall ensure that the QASP remains a valid, useful, and enforceable document.

Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

52.246-4 Inspection of Services – Fixed-Price

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (KO) - The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The KO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned KO: Colette Day Telephone: 410-962-2187 Email: Colette.b.day@usace.army.mil

b. Contract Specialist (KS) - The KS acts as an acquisition consultant and serves as liaison between the USACE – Baltimore District: Contracting Office and the requesting program office (USACE – Baltimore District: Planning Division.

Assigned KS: Aisha Boykin Telephone: 410-962-4978 Email: Aisha.r.boykin@usace.army.mil

c. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the KO, the COR shall provide documentation to the KO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the KO for action.

Assigned COR: N/A Telephone:

Email:

d. Other Key Government Personnel - This includes Performance Monitors, Inspectors, etc. who act on behalf of the COR to monitor performance (i.e., Technical Manager).

Name: Michael Chicoine Title: Microbiologist (LIMS Administrator) Telephone: 202-587-9139 Email:

3. CONTRACTOR REPRESENTATIVES

The following employees of the contractor serve as the contractor’s Task Manager for this contract.

Task Manager – N/A Telephone:

Email:

4. PERFORMANCE STANDARDS

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary Matrix, shown in Table 1 below, includes performance standards. The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

Table 1. Performance Standards for: Dionex ICS5000 Maintenance

Task Indicator Standard Acceptable

Quality Level Surveillance

Method Incentive

Perform Annual Preventati ve Maintenan ce

Contractor to show capability of planning, executing and performing the required work to maintain all three laboratory instruments.

Qualified personnel are available and in location as needed to properly perform system annual preventative maintenance including inspections and applicable parts replacement.

Completed work will be documented and forwarded to the Technical Manager.

See Section 3.4 of

PWS.

The Contractor shall provide related services such that laboratory instrumentation remains operational within manufacturer performance standards. See Section 3.4 of

PWS.

Direct Observation and Inspection by COR and Technical Manager.

Favorable Past Performa nce Rating.

Provide Technical Support

Contractor to show capability of providing expert technical support during normal business operation hours.

Qualified personnel are available to answer and provide assistance in areas pertaining to system operation, software support, troubleshooting and maintenance. See Section 3.4 of PWS.

The Contractor shall provide expert technical support by phone or internet when requested. See Section 3.4 of

PWS.

Direct Observation Favorable Past Performa nce Rating

Respond to Service Calls.

Contractor to show ability to document and to quickly respond to service requests.

Provide plan and order necessary parts to overcome unfavorable conditions and to perform repairs in a timely manner.

Completed work will be documented and forwarded to the Technical Manager.

See Section 3.4 of

PWS.

Plan and provide services required to restore laboratory instrumentation to fully operational status. See Section 3.4 of

PWS.

Direct Observation and Inspection by COR and Technical Manager.

Favorable Past Performa nce Rating.

5. METHODS OF QA SURVEILLANCE

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

Regardless of the surveillance method, the COR shall always contact the contractor's task manager or on-site representative when a defect is identified and inform the manager of the specifics of the problem. The COR, with assistance from the KS, shall be responsible for monitoring the contractor’s performance in meeting a specific performance standard/AQL.

SERVICE REPORT

The contractor is required to submit a service report documenting all installed parts and repairs provided per on-site visit. The government will analyze the contractor's service reports with regards to the status of each service request.

6. RATINGS

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a high to low, or neutral outcome. The following ratings shall be used:

HIGH:

Accurate technical support is provided at the time of inquiry. System repairs are scheduled and completed with no disruption to sample monitoring schedules. Contractors submit documentation of work completed immediately following on-site visits.

MODERATE:

Accurate technical support is provided at the time of inquiry or within one work day. System repairs are scheduled and completed with minor disruptions to sample monitoring schedules. Contractors submit documentation within one week of work completed on-site.

LOW:

Inaccurate technical support is provided at the time of inquiry. System repairs are delayed and completed with significant disruptions to sample monitoring schedules. Contractors do not submit documentation of work completed on-site.

NEUTRAL: Unable to provide an evaluation.

7. DOCUMENTING PERFORMANCE

a. ACCEPTABLE PERFORMANCE.

The Government shall retain completed contractor service reports to document positive performance.

b. UNACCEPTABLE PERFORMANCE.

Unacceptable performance is defined as the unavailability of technical support, no response to service requests, incomplete work, unavailability of parts, and/or not providing a written service report. Should routine unacceptable performance occur, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's task manager or on-site representative. A CDR template is attached to this QASP.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

8. FREQUENCY OF MEASUREMENT

During contract/order performance, the COR will take measurements of the contractor’s performance per on-site visit including documented service requests and annual preventative maintenance.

SUBMISSION OF INVOICES

a. Original invoices for services performed under the contract will be submitted to and payment will be made by:

USACE FINANCE CENTER

ATTN: DISBURSING

5722 INTEGRITY DRIVE

MILLINGTON, TN 38054-5005

(b) One copy of all invoices shall be emailed to the following for review and certification:

Washington Aqueduct ATTN: Mike Chicoine 5900 MacArthur Blvd NW Washington, DC 20016 Michael.L.Chicoine@usace.army.mil

CONTRACTING OFFICER STATEMENT

The Primary Contracting Officer for this action is Colette B. Day, however, any Contracting Officer holding the appropriate warrant authority in the Baltimore District can serve as the Contracting Officer for this contract. Also, please note that any time the primary Contracting Officer changes, it will be incorporated into the contract via unilateral modification to the contract.

Section SF 1449 - CONTINUATION SHEET

CLAUSES INCORPORATED BY REFERENCE

52.203-18 Prohibition on Contracting With Entities That Require Certain

Internal Confidentiality Agreements or Statements-- Representation

JAN 2017

52.204-2 Security Requirements AUG 1996 52.204-6 Unique Entity Identifier OCT 2016 52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

OCT 2018

52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-22 Alternative Line Item Proposal JAN 2017 52.209-6 Protecting the Government's Interest When Subcontracting

With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.219-14 Limitations On Subcontracting JAN 2017 52.222-21 Prohibition Of Segregated Facilities APR 2015 52.222-50 Combating Trafficking in Persons JAN 2019 52.225-13 Restrictions on Certain Foreign Purchases JUN 2008 52.225-25 Prohibition on Contracting with Entities Engaging in Certain

Activities or Transactions Relating to Iran-- Representation and Certifications.

AUG 2018

52.232-1 Payments APR 1984 52.232-23 Assignment Of Claims MAY 2014 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.233-1 Disputes MAY 2014 52.237-1 Site Visit APR 1984 52.242-3 Penalties for Unallowable Costs MAY 2014 52.243-1 Changes--Fixed Price AUG 1987 52.244-6 Subcontracts for Commercial Items JAN 2019 52.245-1 Government Property JAN 2017 52.249-1 Termination For Convenience Of The Government (Fixed

Price) (Short Form)

APR 1984

52.249-9 Default (Fixed-Priced Research And Development) APR 1984 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7001 Prohibition On Persons Convicted of Fraud or Other Defense- Contract-Related Felonies

DEC 2008

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7009 Limitations on the Use or Disclosure of Third-Party Contractor Reported Cyber Incident Information

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

OCT 2016

252.225-7012 Preference For Certain Domestic Commodities DEC 2017 252.232-7010 Levies on Contract Payments DEC 2006

CLAUSES INCORPORATED BY FULL TEXT

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (OCT 2018)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u)) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant…