Solicitationfinal.pdf

SEE ADDENDUM

(No Collect Calls)

W912DR17Q0057 08-Sep-2017

b. TELEPHONE NUMBER

410-962-3455

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 27 Sep 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DR9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MICHAEL J GETZ

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, BALTIMORE DISTRICT

10 S. HOWARD ST

ROOM 7000

BALTIMORE MD 21201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 410-962-2196 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$20,500,000

NAICS:

811219

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF66

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INSTRUCTION TO OFFEROR

Quotes shall be submitted via e-mail at Michael.J.Getz@usace.army.mil only.

This contract will be awarded using the Lowest Price Technically Acceptable method.

Submission requirements:

1) Technical Capabilities: Experience The Offeror shall provide narratives that demonstrates capability to fulfill the specified requirements of the Performance Work Statement.

2) Technical Capabilities: Past Performance The Offeror shall provide at least three (3) Past Performance Questionnaires per the

Evaluation Criteria below.

3) Quote- Bid Schedule:

Must complete all line items to be considered for award. All line items must be priced.

Quotes providing partial pricing shall be considered non-responsive.

Questions concerning this solicitation must be submitted by email no later than 18-SEP-2017 at 2:00 PM EST. This will allow responses to be posted on FBO.gov prior to solicitation closing.

Email: Michael.J.Getz@usace.army.mil. Questions received after the due date and time stated will neither be accepted nor receive a response.

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

FACTOR 1- Experience:

(a) Submission Requirements: Document in detail that your firm can perform and has performed similar work in accordance with the tasks and services provided in the Performance Work Statement (PWS). Detail this information for all equipment listed under Sections 3.1 of the PWS. If offeror will be relying on a sub-contractor’s experience, a listing of proposed sub-contractors and their experience on recent and relevant jobs must be provided. Must also state that your firm will have non-consumable parts/equipment on hand that can be replaced quickly in an emergency situation.

(b) Evaluation Criteria: The Government will evaluate how well the Offeror demonstrated their recent (within three (3) years of the issue date of the RFQ), relevant experience with similar projects. If the Offeror is a joint venture, each entity must demonstrate qualifying experience comparable to its role on the project. The Government reserves the right to verify the experience record of cited projects or other recent projects or to interview owners or references. The Government reserves the right to check any or all cited references to verify supplied information. A rating of Unacceptable will be given to an Offeror who cannot demonstrate a history of recent, relevant experience. The Government will consider extent of recent experience, degree of relevance of such experience to this project, demonstrated familiarity with similar sites and local conditions. Some examples of relevancy to this project may include, but not be limited to:

(1) Number, size, type work, location; (2) Dates (completion within last 3 years); and (3) Firm's role and extent of work self-performed (subcontracting out all work is an examples of less relevant experience).

FACTOR 2- Past Performance:

(a) Submission Requirements: Past performance refers to the quality of recent project experience from the customer’s perspective. The Offeror shall complete the Experience and Past Performance document in this solicitation listing at least three (3) recent and relevant projects of similar complexity. The Government may obtain and use any information available regarding past performance (i.e. Past Performance Information Retrieval System).

(b) Evaluation Criteria: The Government will assess the degree of success of Offeror’s recent, relevant past performance. Owners/references will be asked to comment on items such as quality, timeliness, management of subcontractor work, including timely payment to subs or suppliers, safety, relations between customer and contractor, level of support for such things as correcting errors. The Government will target areas covered in the requirements of the Performance Work Statement including records conforming to quality, schedule, customer satisfaction, and problem resolution for errors and safety. The Government will give an Acceptable rating to documented successful outcomes that are supported by outside source confirmation (e.g. but not limited to telephone interviews with points of contact identified in the proposal, agency performance databases, offeror furnished references, or personal knowledge). Successful outcomes are defined as having received a rating of satisfactory or better, or the equivalent. If the Government does not obtain past performance information for the projects identified by the offeror and cannot establish a past performance record for the offeror through other sources, or if the offeror has no past performance record and cannot tie significant, relevant experience of key personnel proposed for this project to cited experience, past performance will be rated neither favorably nor unfavorably.

FACTOR 3- Price:

Price will be evaluated by utilization of price analysis. This analysis will include the cost of the base and all option years. Submit the SF 1442, completed and signed by a person authorized by the Offeror. Offerors shall complete the Bidding Schedule by filling out the pricing data blanks in the solicitation. This submission item is not rated.

Award will be made to the offer that represents the lowest priced quote of those determined to be technically acceptable after evaluation. The decision will involve an analysis of factors 1-2, providing an acceptable/unacceptable determination for each. In accordance with FAR 15.304, Factors 1-2, when combined, are significantly more important than price.

Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

W912DR17Q0057

Experience and Past Performance Questionnaire

EXPERIENCE QUESTIONNAIRE

Instructions: See Box 11, Remarks, if extra space is needed to answer any item below, Mark “X: in appropriate boxes.

1. Contractor Name, Address, and Telephone Number

2. Submitted to

3. Business [ ] Company [ ] Co-partnership [ ] Corporation [ ] Individual [ ] Non-profit Organization

4. How many years do you or your firm have in the line of work contemplated by this solicitation?

5. How many years experience have you or your business had as a (a) prime contractor _______ and/or (b) sub-contractor ________

6. List below the projects your business has completed within the last five years:

Contract Amount

Type of Project Date Completed

Name, Address, and Telephone No. of Owner/Person to Contact for Project Information

7. List below all of your firm’s contractual commitments running concurrently with the work contemplated by this solicitation:

Contract Number Dollar Amt.

of Award

Name, Address, and Telephone No. of Business/Government Agency Involved

Awarded (Units)

Percent Completed

Date Contract Complete

8a. Have you ever failed to complete any work awarded to you? [ ] Yes [ ] No 8b. Has work ever been completed by performance bond and/or payment bond? [ ] Yes [ ] No 8c. Did you look at the project site(s) on-the-ground? [ ] Yes [ ] No 8d. If “Yes” to either item 8a. or 8b., specify location(s) and reason(s) why:

EXPERIENCE QUESTIONNAIRE CONTINUED

9. Employees and equipment that will be available for this project:

a. (1) Minimum number of employees: _____ and (2) Maximum number of employees: _____

b. Are employees regularly on your payroll: [ ] Yes [ ] No

c. Specify equipment/supplies available for this contract:

10. List below the experience of the principal individuals of your business. (Who will directly be involved in this contract?)

PRICE SCHEDULE

Annual Service - Reverse Osmosis/Deionized Water System Maintenance Price Schedule

Individual’s Name Present Position Years of Experience

Magnitude and Type of Work

11. Remarks – Specify box number(s) (Attach sheets if extra space is needed to fully answer any above question.):

CERTIFICATION

I certify that all of the statements made by me are complete and correct to the best of my knowledge, and that any persons named as references are authorized to furnish the USACE Baltimore District with any information needed to verify my capability to perform this project.

12a. CERTIFYING OFFICIAL’S NAME AND TITLE

b. SIGNATURE (Sign in ink) 13. DATE

CLIN Item Description Quantity Unit of

Measure Unit Price

Total

Base

Monthly Service for Laboratory Central RO/DI Water System

Base

Semi-Annual Service for Laboratory Central RO/DI Water System

Annual Service for Laboratory Central

Emergency Service 2

All Cost Associated with Replacement Parts for CLIN 0001,0002, and 0003

New Ecodyne (C-121A-TC) backwashing OAC filter or equivalent

Base Year Total $

Option

Monthly Service for Laboratory Central

Semi-Annual Service for Laboratory

Annual Service for Laboratory Central

All Cost Associated with Replacement Parts for CLIN 1001, 1002, and 1003

New Ecodyne (C-121A-TC) backwashing

Option Year 1 Total $

Monthly Service for Laboratory Central

Semi-Annual Service for Laboratory

Annual Service for Laboratory Central

All Cost Associated with Replacement Parts for CLIN 2001, 2002, and 2003

New Ecodyne (C-121A-TC) backwashing

Option Year 2 Total $

CLIN Item Description Quantity Unit of

Measure Unit Price

Total

Option

Monthly Service for Laboratory Central

Semi-Annual Service for Laboratory

Annual Service for Laboratory Central

All Cost Associated with Replacement Parts for CLIN 3001, 3002, and 3003

New Ecodyne (C-121A-TC) backwashing

Option Year 3 Total $

Monthly Service for Laboratory Central

Semi-Annual Service for Laboratory

Annual Service for Laboratory Central

All Cost Associated with Replacement Parts for CLIN 4001, 4002, and 4003

New Ecodyne (C-121A-TC) backwashing

Option Year 4 Total $

Bridge Option

Monthly Service for Laboratory Central

Semi-Annual Service for Laboratory

Emergency Service 1

All Cost Associated with Replacement Parts for CLIN 5001 and 5002

New Ecodyne (C-121A-TC) backwashing

Bridge Option Total $ Contract Total (Base, Four (4) Option Years and Six (6) Month Bridge Option) $

PERFORMANCE WORK STATEMENT

Performance Work Statement

USACE BALTIMORE DISTRICT

WASHINGTON AQUEDUCT DIVISION

Technical Support and Maintenance Services for: Laboratory Reverse Osmosis / Deionized

Water System

Introduction: The Washington Aqueduct (WA), a division of the Baltimore District United States Army Corps of Engineers, p roduces drinking water for over one million citizens living, working, and visiting in the District of Columbia, Arlington County, Virginia, and the City of Falls Church, Virginia, and its service area. WA has the responsibility to provide safe, reliable, cost-effective drinking water 24 hours a day, seven days a week. The Aqueduct is a federally-owned and operated public water supply agency that produces an average of 180 million gallons of water per day at two treatment plants located in the District of Columbia. All funding for operations, maintenance, and capital improvements comes from revenue generated by selling drinking water to the three jurisdictions.

The Washington Aqueduct (WA) is a critical infrastructure that operates two water treatment plants (WTPs), the Dalecarlia WTP and the McMillan WTP. Located at the Dalecarlia WTP is the WA Laboratory. The primary mission of the WA Laboratory is to provide quality analytical support services to the Washington Aqueduct and its wholesale customers in order to ensure the safety and quality of the drinking water. As a service, the WA Laboratory performs legally-required drinking water compliance testing in accordance with local, state, and federal statutes. Extensive testing includes various chemical, biological, radiological, and other required parameters. The Washington Aqueduct Laboratory routinely analyzes process control, customer compliance, and research water samples. Occasionally, emergency water sample testing is required. In accordance with its mission, the Washington Aqueduct Laboratory is required to maintain a continuous state of readiness for water sample analysis.

The Laboratory’s Deionized Water System equipment included in this performance work statement (PWS) is used for providing contaminant-free water (Type I Reagent Grade Water, at a minimum) that is used for sample collection and laboratory testing. Testing at the water quality laboratory and the operator laboratories employs methods for microbiology, metals, organic, and inorganic compounds, which require reagent water. The reagent-grade water is also used for microbiological media preparation and for rinsing glassware. Since all of these procedures require reagent-grade water, Washington Aqueduct is required to maintain a continuous readiness status regarding the quality and supply of reagent-grade water to ensure analytical readiness.

1. Background: The contractor shall independently provide support services to satisfy the overall operational objectives of the Washington Aqueduct. The primary objective is to provide contractor services and deliverables through performance of technical support and routine on-site maintenance support. The services rendered shall be for the contractor to provide on-call and on-site assistance in areas pertaining to the Deionized Water System operation, troubleshooting, and maintenance.

2. General Requirements

3.1 Equipment Covered

WA-Owned Equipment – Primary RO System: The following list of instrumentation (with quantities in parentheses) shall be covered for maintenance under this contract:

(1) E2-1690-DLX GE Reverse Osmosis Unit

(1) Ecodyne Water Softener

(1) Raven 100-Gallon Water Storage Tank w/ ventfilter

(1) Webtrol Distribution Pump

(1) Sanitron Glasco Model GUS-15-LOA Ultraviolet Sterilizer

(2) Wall Mount 20” Post Filter Housing

(1) Thornton 770PC Resistivity Monitor

(1) C-121A-TC Ecodyne backwashing Organic Adsorption Carbon Filter (The C-121A- TC backwashing carbon filter shall be replaced by the contractor during the first month of the base year of the contract and only as needed thereafter during the performance periods of the base and option years.)

Equipment to be provided by the Offeror – Primary RO System: The equipment (quantities in parentheses) listed below need to be furnished by the contractor and covered for maintenance under this contract:

(4) NI-MB36 Mixed Bed Deionizers

The mixed bed deionizers (Park International, Inc, Model RT-1236-45 (325x899) with 16.38 gallons capacity or equivalent) shall be equipped with green/red indicator lights for acceptable resistivity of output water from these units. It is understood that the portable mixed bed tanks will remain the property of contractor.

Loaner Equipment to be provided by the Offeror: The Contractor shall provide loaner equipment when any of the WA-owned or Offeror-owned equipment is taken off-site for regeneration and/or repairs.

Piping: Equipment described above (3.1 to 3.3) uses finished drinking water from the WTP to provide deionized water on tap at several locations within the Dalecarlia WTP. The deionized water is continuously circulated to maintain its integrity. Covered equipment also includes piping, which requires periodic sanitization.

Excluded Equipment: The deionized water is the source water for six ELGA point-of-use polishers located at various points in the laboratory to provide higher grade reagent water for critical laboratory applications. The maintenance of these ELGA polishers is not included under this contract.

3.2 Preventative Maintenance: The Contractor shall evaluate the system and all parts for long-term maintenance needs and give an overall estimate of itemized costs during the first month of the contract.

Contractor shall make one (1) regular preventive maintenance call on a monthly basis effective on the date of the contract. Contractor shall contact all WA Points-of-Contact (POCs) listed in Section 3.14 with no less than one-month advanced notice in order to schedule each monthly preventative maintenance (PM) visit. Contractor shall inspect the equipment at each visit, perform the necessary tests, make the necessary adjustments or repairs, document observations and actions taken in a checklist (Enclosures 1 or equivalent), and submit them to one of the listed WA POCs immediately after each monthly visit. The Checklist employed by the Contractor shall address all the items described in Section 3.2.

Monthly Maintenance – Monthly maintenance is required on the covered Equipment. It includes monthly Thornton 770PC Resistivity Monitor calibration, monthly water analysis with written report detailing system operating parameters, monthly 10-inch 5 micron pre-filter replacement, and monthly brine tank replenishment and other items as described below:

o Reset all electrical and plumbing mechanisms to maintain proper functioning of the system and guarantee ASTM Type 1 Reagent Water.

o Test for and document chlorine residuals before and after pretreatment.

o Test for and document hardness before and after pretreatment.

o Test for and document iron before and after pretreatment.

o Test for and document for pH before and after pretreatment.

o Calibrate the conductivity meter and take a reading of the RO water against the calibrated in-line unit every month.

o Test and document conductivity before and after treatment.

o Check the C-121A-TC backwashing carbon filter tank, backwash or replace as needed.

o Provide salt and replenish salt levels in the water softener for the main water feed during all service calls at no extra charge.

o Check Ultra Violet light to see if it is working properly.

o Check all pressure gauges and all valves to see if filters are clogging and other problems that may exist in system.

o Check overall water pressure and for any leak or other possible malfunction of the system.

o Check the water softener and replace parts as needed.

o Check the GE Model E2-1690 DLX reverse osmosis (RO) unit and its pump. Replace parts as needed.

o Check circulating pump. Repair, or replace as needed.

o Check the RO Water tank, the water level, valves, and for anything that could prevent water maintenance.

o Provide and document equipment media (multimedia gravel, etc.), carbon tank media, and RO modules as needed and replenish all of them at no extra charge.

o Replace and document all sub-micron filters and all types of cartridges as needed and replenish at no extra charge.

o Check, adjust, and document all control instruments (quality monitors, and probes).

o Check all other connectors, gauges, thermometers, level controllers, and pumps. Adjust, replace, and document any of these to maintain water operation.

o Inspect all equipment associated with the RO system and controls for cleaning and calibrating.

o Check for any unusual noise or vibration from any part within the system.

o Submit the completed monthly checklist directly to the POC before leaving the plant every month.

Semiannual Maintenance – Semiannual maintenance that shall be performed in conjunction with monthly maintenance includes 20-inch 0.2 micron post-filter replacements, ultraviolet sterilizer lamp replacement, and MB36 mixed-bed deionizer exchange replacements.

Annual Maintenance – Annually, the Contractor shall evaluate the RO Water System and all parts for long-term maintenance needs and provide an overall estimate of itemized costs during the first month of each contract period. Annual maintenance includes ultraviolet quartz sleeve replacement, vent filter replacement, RO/DI System disinfection, distribution piping system disinfection, and water softener re-bedding. The Contractor shall provide Minncare (or other suitable alternative) disinfectant and perform the annual disinfection process to eliminate bacteria and biofilm from all system parts.

3.3 Provide Parts and Supplies – The Contractor shall provide all the parts and supplies that are required when performing the monthly, semiannual and annual preventive maintenance. Parts and supplies to be provided include the following, which should be included in the contractor quote:

o One (1) C-121A-TC Ecodyne backwashing Organic Adsorption Carbon Filter (The C-121A-TC backwashing carbon filter shall be replaced by the contractor during the first month of the base year of the contract and only as needed thereafter during the performance periods of the base and option years.)

o Twelve (12) PX0510 5 Micron 10-inch Prefilter Elements o Thirty (30) WSS50-S Solar Salt-50# bags o One (1) Sanitron Ultra Violet Sterilizer Quartz Sleeve o Two (2) Sanitron Ultra Violet Sterilizer Bulbs o Four (4) FPN922CGS Final Filter Elements o One (1) FPN021CGS Vent Filter Element o Four (4) MB36 Deionization Columns o One (1) UV2000RM 254nm Bulb o One (1) Gallon of Minncare Disinfectant w/ Test Strips

3.4 Emergency Calls: Contractor shall provide two (2) labor-free emergency calls for the RO water system and maintain the RO system as described in this PWS. Contractor response to request for emergency response shall be within four (4) hours and emergency service shall begin within twelve (12) hours of a request.

3.5 Equipment Repairs: Any instrumentation listed in Section 3.1 that fails during the life of the service contract shall be repaired by the contractor. On-site troubleshooting and replacement of instrumentation components and parts will continue until non-functional instrumentation is fully operational.

3.6 Equipment Replacement: Any piece of equipment listed in Section 3.1 that fails during the life of the service contract and cannot be repaired is to be replaced by the contractor. The pricing schedule includes a fixed amount to cover the estimated replacement cost of equipment that may fail. Any unused amount shall be returned to the government at the end of the contracting period. Contractor must have non-consumable parts/equipment on hand that can be replaced quickly in an emergency situation.

3.7 Documentation: All contractor repairs and on-site service calls must be documented. The contractor shall provide a written summary checklist of services provided after the completion of work.

3.8Non-Personal Service Statement Contractor employees performing services under this order shall be controlled, directed and supervised at all times by management personnel of the contractor. The contractor’s management shall ensure that employees properly comply with the performance standards outlined in the Quality Assurance Surveillance Plan (QASP). Contractor employees shall perform independent of and without the supervision of any Government official. Actions of contractor employees may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

3.9Period of Performance: The period of performance will have one (1) base year, four (4) options years and a six (6) month bridge option task.

3.10Safety Requirements: Contractors performing on-site work at the Washington Aqueduct shall obey all posted safety placards and implement good laboratory safety practices. If the contractor cannot provide necessary personal protective equipment, it will be supplied by the Washington Aqueduct Laboratory.

3.11Security Requirements Access and General Protection/Security Policy and Procedures: All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall be required to perform a background check (e.g., police records) for each contractor. The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

The Contractor shall pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor shall ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates shall be provided to the COR or Government Project Officer no later than 3 business days after the initial contract award. *When contracts are with individuals, the individuals shall be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form shall be provided to the Contracting Officer and shall become part of the official contract file.

Prior to arrival at the Washington Aqueduct, all contractors shall complete and submit an ID request form to the local Washington Aqueduct Security Chief so that the proper security vetting may be conducted. This form will be made available to the Contractor upon contract award. The following government issued driver's license no longer meet the minimum standards of the Real ID Act of 2005 for access to Washington Aqueduct facilities: ILLINOIS, MINNESOTA, MISSOURI, NEW MEXICO, WASHINGTON, AND THE TERRITORY OF AMERICAN SAMOA. Contractors arriving at the Washington Aqueduct facilities with these credentials shall produce another photo ID card as approved by the local Washington Aqueduct Security Chief.

The Washington Aqueduct has been designated a Critical Infrastructure Facility under the National

Critical Infrastructure Program which was outlined in Presidential Decision Directive 63. All Contractor and sub-contractor personnel shall consent to a review of public records and screening of personal background information before access is granted to Washington Aqueduct facilities. Failure to provide requested information may result in denial of access to facilities. No information shall be released to outside agencies.

Work under this task order is:

X UNCLASSIFIED

SECRET

TOP SECRET

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

The contractor shall comply with all applicable Department of Defense (DoD) security regulations and procedures during the performance of this task order. The contractor shall not disclose and shall safeguard procurement sensitive information, computer systems and data, privacy act data, and Government personnel work products that are obtained or generated in the performance of this task order. The Contractor shall not disclose, imply, nor reveal any data, test results or the contents of discussions it had or is having with the Washington Aqueduct, in whole or in part without the expressed written consent of the Washington Aqueduct.

All necessary equipment, instruments, badges, keys and/or facilities will be provided by the

Washington Aqueduct.

The Contractor conditionally guarantees client confidentiality and certifies that the quote is genuine and is not made in the interest of or on behalf of an undisclosed person, firm, or corporation and is not submitted in conformity with any agreement or rule of any group, association, organization or corporation.

3.12 Reimbursable Expenses (Travel, Conference, Training, Equipment, or Materials, etc.: Travel reimbursement is not authorized under this contract. The contractor shall be required to travel to the Washington Aqueduct to perform tasks described in this performance work statement. Travel expenses are to be covered under the service contract. Prior to incurring any travel expenses, contractor personnel shall obtain written authorization from the Government Project Officer or Government POC that approves approximate travel, dates, expected duration, origin and destination, purpose, estimated costs and the number and names of personnel traveling. Contractor expense reports shall be prepared and processed in accordance with the Federal Travel Regulation (FTR). Materials and subcontracts will be reimbursed at actual cost, including allocable material handling costs, as applicable, in accordance with

FAR 52.232-7 - PAYMENTS UNDER TIME-AND-MATERIALS AND LABOR-HOUR

CONTRACTS.

3.13 Location of Work Performance

The majority of work performed by the Contractor(s) will be on-site at:

Washington Aqueduct Laboratory, 5900 MacArthur Blvd NW, Washington, DC 20016.

On-site repairs or other services will be completed during normal business hours (0600 hrs to 1700 hrs), excluding Federal holidays, Monday through Friday. Overtime is not authorized.

3.14 Points of Contact (POCs): The following POCs shall inspect all Services performed by the Contractor through direct observation of meeting the requirements as stated in this PWS.

Government Project Officer:

Michael Chicoine 202-587-9139 E-mail address: Michael.L.Chicoine@usace.army.mil

Additional Government POCs:

Robert Hoffa 202-345-5928 E-mail address: Robert.P.Hoffa@usace.army.mil

Tony Pasquale 202-587-9132 E-mail address: Anthony.J.Pasquale@usace.army.mil

3.15 Deliverables

Replacement parts, as deemed necessary by the service contractor, shipped directly to the Washington Aqueduct at no expense.

Loaner/replacement/substitute equipment, until repairs are acceptable.

Record checklist summary of completed tasks submitted per on-site visit.

4 Performance Requirements

4.1 Certificates, License, Physical Requirements, or Other Expertise Required: The contractor shall have proficient knowledge and expertise in the operation of and maintenance of the RO/DI system equipment listed in this PWS. The contractor must have at least five (5) years of experience in servicing RO/DI systems as described in Sections 3.2 thru 3.7. The contractor shall provide all necessary tools needed for completion of system repairs as well as all parts required to perform system work under this service contract.

5. Technical Exhibit List:

5.1 Performance Requirements Summary

Performance Objective Standard Performance Threshold Method of Surveillance

PRS # 1.

Contractor performs required on-site preventative maintenance to maintain the RO/DI water systems.

Qualified personnel properly perform system PM including inspections and parts repaired or replaced as per PWS. Completed checklist of work performed is immediately provided to one of the On-site Government POCs prior to leaving site.

Technical services are provided for the RO/DI water systems to remain operational within specifications.

100 percent inspection performed by site POCs.

PRS # 2.

Contractor provides technical support via email or phone.

Qualified personnel are available and provide assistance pertaining to system operation, troubleshooting, and maintenance.

Technical support is provided on the same day as requested.

PRS # 3.

Contractor responds to emergency service calls.

Contractor provides a plan, orders necessary parts, and performs repairs in a timely manner.

Completed work is documented and forwarded to all of the On-site Government POCs.

Technical services are provided to quickly restore the RO/DI water systems to operational within specifications.

Enclosure 1 Example Checklist for RO/DI System (Page 1 of 2)

Raw Incoming Feedwater Analysis

Inlet Feed Conductivity/Resistivity:

Hardness (gpg):

Iron Level (ppm):

pH:

Total Chlorine Level (ppm):

Pretreatment

Softener Type/Size:

Salt Used This Period (bags):

Hardness (gpg):

Turbidity Filter Type/Size:

Carbon Filter Type/Size:

Total Chlorine Level (ppm):

Filtration & Housing

Cartridge Filter Type/Size:

Replaced Filter Element?

Post Filter Type/Size:

Replaced Filter Element?

Vent Filter Type/Size:

Vent Filter Last Changed:

Reverse Osmosis Unit

RO Type – Model:

Checked High Level Control?

Inlet Pressure (psi):

Pump Pressure:

Membrane Pressure (psi):

Concentrate Flow Rate (gpm):

Permeate Flow Rate(gpm):

Permeate Quality:

Percent Rejection:

Example Checklist for RO/DI System (Page 2 of 2)

Delivery System

Pump Type:

Noise Level:

Pump pressure:

Post Valve Pressure (psi):

Loop Return Pressure (psi)::

Polishing System

System Type:

Carbon Last Replaced:

Resin Last Replaced:

Calibrated Thornton 770PC Monitor?

Final Water Conductivity/Resistivity:

Ultraviolet Unit

Model:

Lamp On?

Replaced Lamp?/Last Replaced:

Replaced Quartz Sleeve?/Last Replaced:

Hour Meter/Irradiation:

Comments and Signoff

Comments:

Signature:

Date:

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

27 July 2017

Annual Support and Service Contract: Reverse Osmosis / Deionized Water System Maintenance

Contract Description: The U.S. Army Corps of Engineers, Baltimore District proposes to procure a contract to provide the technical support and maintenance of the Reverse Osmosis / Deionized Water System located at the Washington Aqueduct Laboratory. Maintenance will be performed as scheduled in the service contract or when requested by the Washington Aqueduct Laboratory Section.

Contractor’s name: TBD

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

Confirm that the action is conducted utilizing proper procedures and in accordance with the approved work and safety plans.

Define the roles and responsibilities of participating Government officials.

Define the types of work to be performed with required end results.

Document the evaluation methods that will be employed by the Government in assessing the Contractor’s performance.

Provide the Surveillance Activities Table and Corrective Action Request (CAR) form that will be used by the Government in documenting and evaluating the Contractor’s performance.

Describe the process of performance documentation.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

52.246-4 Inspection of Services – Fixed-Price

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (KO) - The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The KO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned KO: La Shura Johnson Organization or Agency: USACE – Baltimore District: Contracting Office Telephone: 410-962-5626 Email: LaShura.M.Johnson@usace.army.mil

b. Contract Specialist (KS) - The KS acts as an acquisition consultant and serves as liaison between the USACE – Baltimore District: Contracting Office and the requesting program office (USACE – Baltimore District: Planning Division.

Assigned KS: Michael Getz Telephone: 410-962-3455 Email: Michael.J.Getz@usace.army.mil

c. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the KO, the COR shall provide documentation to the KO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the KO for action.

Assigned COR: N/A Telephone:

Email:

d. Other Key Government Personnel - This includes Performance Monitors, Inspectors, etc. who act on behalf of the COR to monitor performance (i.e., Technical Manager).

Name: Michael Chicoine Title: Microbiologist (LIMS Administrator) Telephone: 202-587-9139 Email: Michael.L.Chicoine@usace.army.mil

Name: Robert Hoffa Title: Laboratory Director Telephone: 202-345-5928 Email: Robert.P.Hoffa@usace.army.mil

Name: Tony Pasquale Title: Chemist Telephone: 202-587-9132 Email: Anthony.J.Pasquale@usace.army.mil

3. CONTRACTOR REPRESENTATIVES

The following employees of the contractor serve as the contractor’s Task Manager for this contract.

Task Manager – N/A Telephone:

Email:

4. PERFORMANCE STANDARDS

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary Matrix, shown in Table 1 below, includes performance standards.

The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

Table 1. Performance Standards for: Reverse Osmosis / Deionized Water System Maintenance

Task Indicator Standard Acceptable Quality

Level Surveillance

Method Incentive

Perform Preventative Maintenance in accordance with Performance Work Statement

(PWS)

Contractor to show capability of planning, executing and performing the required work to maintain both reverse osmosis / deionization systems.

Qualified personnel are available and in location as needed to properly perform system preventative maintenance including inspections and applicable parts replacement. Completed work will be documented and forwarded to the Technical Manager.

The Contractor shall provide related services such that equipment remain operational within manufacturer performance standards and water meets minimum standards for ASTM Type I Reagent-Grade Water.

Direct Observation and Inspection by COR and Technical Manager.

Favorable Past Performance Rating.

Provide Technical Support

Contractor to show capability of providing expert technical support during normal business operation hours.

Qualified personnel are available to answer and provide assistance in areas pertaining to system operation, troubleshooting, and maintenance.

The Contractor shall provide expert technical support by phone or internet when requested.

Direct Observation

Favorable Past Performance Rating

Respond to Service Calls

Contractor to show ability to document and to quickly respond to service requests.

Provide plan and order necessary parts to overcome unfavorable conditions and to perform repairs in a timely manner.

Completed work will be documented and forwarded to the Technical Manager.

Plan and provide services required to restore RO/DI system to fully operational status.

Direct Observation and Inspection by COR and Technical Manager.

Favorable Past Performance Rating.

5. METHODS OF QA SURVEILLANCE

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

Regardless of the surveillance method, the COR shall always contact the contractor's task manager or on-site representative when a defect is identified and inform the manager of the specifics of the problem. The COR, with assistance from the KS, shall be responsible for monitoring the contractor’s performance in meeting a specific performance standard/AQL.

SERVICE REPORT

The contractor is required to submit a service report documenting all installed parts and repairs provided per on-site visit. The government will analyze the contractor's service reports with regards to the status of each service request.

6. RATINGS

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a high to low, or neutral outcome. The following ratings shall be used:

HIGH:

Accurate technical support is provided at the time of inquiry. System repairs are scheduled and completed with no disruption to routine laboratory operation. Contractors submit documentation of work completed immediately- before leaving site.

MODERATE:

Accurate technical support is provided at the time of inquiry or within one work day. System repairs are scheduled and completed with minor disruptions to routine laboratory operation. Contractors submit documentation within one week of work completed on-site.

LOW:

Inaccurate technical support is provided at the time of inquiry. System repairs are delayed and completed with significant disruptions to routine laboratory operation. Contractors do not submit documentation of work completed on-site.

NEUTRAL: Unable to provide an evaluation.

7. DOCUMENTING PERFORMANCE

a. ACCEPTABLE PERFORMANCE.

The Government shall retain completed contractor service reports to document positive performance.

b. UNACCEPTABLE PERFORMANCE.

Unacceptable performance is defined as the unavailability of technical support, no response to service requests, incomplete work, unavailability of parts, and/or not providing a written service report. Should routine unacceptable performance occur, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's task manager or on-site representative. A CDR template is attached to this QASP.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

8. FREQUENCY OF MEASUREMENT

During contract/order performance, the COR will take measurements of the contractor’s performance per on-site visit including documented service requests and annual preventative maintenance.

OPSEC

Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

Will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

PRIMARY CONTRACTING OFFICER

The Primary Contracting Officer for this action is La Shura Johnson, however, any Contracting Officer holding the appropriate…