W912CM-17-T-0005.pdf

SEE ADDENDUM

(No Collect Calls)

W912CM-17-T-0005 02-Nov-2016

b. TELEPHONE NUMBER

0611-143-546-6735

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 02 Dec 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912CM9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JOANN THEODORE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0010889525-0002

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

ECC RCO WIESBADEN

KO DIRECTORATE OF CONTRACTING

KONRAD-ADENAUER-RING 39, BLDG. 5301

WIESBADEN 65187

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W582RS 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W6E9 USAG WIESBADEN

W6E9 USAG WIESBADEN

MAINZ KASTEL STORAGE

BUILDING 4004

MAINZ KASTEL AE 55252

TEL: 049-6372-8423728 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

813319

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF64

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912CM-17-T-0005

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months FAP Program Ed. & EPC Coordinator

FFP

Base Year - FAP Program Educator and Emergency Placement Care (EPC) Coordinator services to be performed pursuant to the Performance Work Statement

(PWS).

FOB: Destination

PURCHASE REQUEST NUMBER: 0010889525-0002

NET AMT

1001 12 Months OPTION FAP Program Ed. & EPC Coordinator

FFP

Option Period 1 - FAP Program Educator and Emergency Placement Care (EPC) Coordinator services to be performed pursuant to the Performance Work Statement

(PWS).

7500 1 Job Contract Manpower Report (CMR)

FFP

Set up and report IAW Part 5, paragraph 5.6 of the PWS. The initial reporting period is from contact start date to 30 Sep 2017. Note that reporting is due NLT 31Oct 2017. A Final Report shall be made for the remaining contract period if Option 1 is not exercised. Final payment will not be processed until the COR has verified completion of the CMR reporting requirement. (In completing the CMR, use Command: US Army Installation Management; Country: Germany;

Description: USAG Wiesbaden; UIC: is W6E9AA).

7501 1 Job OPTION Contract Manpower Report (CMR)

FFP

Set up and report IAW Part 5, paragraph 5.6 of the PWS. Note that reporting is due NLT 31 Oct 2018. A Final Report shall be made for the remaining contract period.

Final payment will not be processed until the COR has verified completion of the CMR reporting requirement. (In completing the CMR, use Command: US Army Installation Management; Country: Germany; Description: USAG Wiesbaden;

UIC: is W6E9AA).

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

1001 Destination Government Destination Government 7500 Destination Government Destination Government 7501 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

0001 POP 01-DEC-2016 TO

30-NOV-2017

N/A W6E9 USAG WIESBADEN

W6E9 USAG WIESBADEN

MAINZ KASTEL STORAGE

BUILDING 4004

MAINZ KASTEL AE 55252

049-6372-8423728

W582RS

1001 POP 01-DEC-2017 TO

30-NOV-2018

N/A (SAME AS PREVIOUS LOCATION)

7500 POP 01-DEC-2016 TO

30-NOV-2017

N/A (SAME AS PREVIOUS LOCATION)

7501 POP 01-DEC-2017 TO

30-NOV-2018

N/A (SAME AS PREVIOUS LOCATION)

PERFORMANCE WORK STATEMENT

FAP Program Educator and Emergency Placement Care (EPC) Coordinator

Army Community Services (ACS) USAG Wiesbaden.

PART 1

GENERAL INFORMATION

This is a requirement for emergency placement care services for abused/neglected children who cannot safely reside with their parents or guardians. The Contractor shall recruit, train and maintain providers, and monitor all placement requirements. Contractor also provides assistance with FAP training and education for EPC providers.

These services are in support of ACS Family Advocacy.

1.0 Introduction: This is a non-personal services contract for Emergency Placement Care and Educator services to the Army Community Services (ACS) Family Advocacy Program (FAP), USAG Wiesbaden. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who in turn is responsible to the Government.

1.1 Background: The Contractor shall be responsible for maintaining the Emergency Placement Care (EPC) program under the ACS Family Advocacy Program (FAP) in accordance with (IAW) Army Regulations (AR). As

EPC Coordinator (EPCC), Contractor shall provide all necessary FAP educational requirements. Contractor shall be available on an on-call basis 24/7. Contractor shall be responsible for recruitment and training of EPC providers, developing and executing procedures for all phases of emergency placement in coordination with and upon approval of FAPM, supporting the EPC providers in promoting the well-being of the children, and providing termination services and the appropriate processing of EPC payment. Additionally, the Contractor shall provide training in family violence prevention and identification and assist in teaching all FAP classes. Services shall be performed in support of military personnel, Department of Defense (DOD) civilians and their family members in the Wiesbaden Military Community. Contractor shall NOT provide clinical counseling services.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this Contract and under the direction of the Contracting Officer (KO). See also Paragraph 1.1 Introduction.

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), German, and local laws, regulations, standards, provisions, and directives to include applicable publications in Part

6. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. The Contractor shall have access to all ACS facilities (buildings 07780, 07790, and 07791) to fulfill contractual requirements.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS to the FAPM.

1.3 Objectives: The objective of this contract is to provide ACS Family Advocacy with a dedicated service, on a 24/7 basis, to respond to emergency placement care needs for abused and neglected children who cannot safely reside with their parents or guardians. The Contractor recruits, trains, and maintains providers and monitors all placement requirements. Contractor also provides assistance with FAP education.

1.4 Functional Areas: Child Safety, Child Placement with EPC, Crisis assistance, Education, Case Management

1.5 Period of Performance: The Period of Performance (PoP) shall be for one (1) 12-month Base Year and one (1) 12-month Option Year.

1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period: RESERVED

1.6.2 Contractor Management: The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the COR, in writing, the name, title, office, and mobile telephone number of the Project Manager. A Contractor employee shall be designated to act as an alternate for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence. Both the Project Manager and the Alternate, shall have full authority to act for the Contractor on all Contract matters relating to daily operation of this Contract.

1.6.3 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication or site attendance, with the COR, as required by the COR. A personal answering service is permitted at other than normal Contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Project Manager or designee responds to all calls within a time not to exceed two (2) hours after the initial call by the Government by the answering machine and/or service. The Project Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information at no additional cost to the Government. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The Contractor shall have access to the ACS buildings for the purpose of providing services as set forth in this PWS. Facilities will be available during normal duty hours, 0800-1700, Monday through Friday, weekends and holidays. The Contractor shall coordinate facility usage and known deliverables with the COR within five (5) days after contract award. Services for this contract shall be provided on a flexible schedule.

Some trainings are conducted on Saturdays and after 1700 hours. Historically, the Contractor has conducted training after normal business hours three (3) times a month for approximately two (2) hours per training session.

Regular work is mostly performed Monday thru Friday. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Recognized Holidays: Contractor is required to provide services on U.S. Federal holidays. See Local Clause

CCE 204-4000:

• New Year’s Day Labor Day

• Martin Luther King Jr.’s Birthday

• Columbus Day

• President’s Day

• Veteran’s Day

• Memorial Day

• Thanksgiving Day

• Independence Day

• Christmas Day

1.6.7 Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.8 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements. Contractor shall provide a Quality Control Plan in accordance with performance work standards within 30 days of contract award. The Quality Control Plan will be reviewed monthly with the FAPM and the COR for compliance. The Quality Control Plan will include but is not limited to: How training will be scheduled, How training will be tracked, How training will be delivered, How training will be documented, How the Contractor shall track EPC cases, How the Contractor shall respond to requests outside the identified contract, Identify key control procedures for sub-Contractors, How the Contractor shall provide evidence of FAP SOP, AR 608-18 and 608-1 knowledge. After acceptance of the Quality Control Plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

1.6.9 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.10 Place of Performance: The work under this contract shall be performed at ACS facilities (buildings 07780, 07790, and 07791), garrison facilities, and in the local community area.

1.6.11 Type of Contract: The Government will award a Firm-Fixed Price (FFP) contract.

1.6.12 Security Program: Contractor personnel performing work under this contract are not required to obtain or maintain a security clearance of any level. Contractor shall consent to, and complete the forms for the following background checks: Army Central Registry, Criminal Investigative Division (CID) Central Records Check, Installation Military Police, Army Alcohol and Substance Abuse Program, Civilian Misconduct Action Authority, and have initiated the Child National Agency Check with Inquiries (CNACI), which includes fingerprinting. These background checks will verify Contractor has not been confirmed as a perpetrator of family violence or other assaultive behavior. All background checks for Contractor personnel shall return as negative, indicating that the Contractor is able to perform the services in this PWS.

1.6.13 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.14 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.15 Special Qualifications:

1.6.15.1. AT Level I Training. All Contractor employees, including sub-Contractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 15 calendar days after the contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and sub-Contractor employee to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after training is completed by all employees and sub-Contractor personnel.

AT Level I awareness training is available online at https://atlevel1.dtic.mil/at.

1.6.15.2. Access and General Protection/Security Policy and Procedures. The Contractor and all associated sub- Contractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.15.3. iWATCH/iSALUTE Training. The Contractor and all associated sub-Contractors will brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance. All completed training shall be submitted to the COR within three (3) days of completion.

1.6.15.4. DFARS 252.225-7043. The clause will be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and noncontingency support. The key AT requirement is for non-local national Contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the Contractor's compliance with combatant commander and subordinate task-force commander policy and directives.

1.6.15.5. Contractor Employees Who Require Access to Government Information Systems.

All Contractor employees with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS) within five (5) days after contract award.

1.6.15.6. According to AR 530-1, the Contractor and all associated sub-Contractors new shall complete Level I OPSEC training within 30 calendar days after the contract is awarded and within 30 calendar days after new employees report for duty. All Contractor employees must complete annual OPSEC awareness training.

1.6.15.7. For Information Assurance (IA)/Information Technology (IT) Training.

All Contractor employees and associated subContractor employees must complete DOD information assurance awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DOD and Army training requirements in DODD 8570.01, DOD 8570.01-M, and AR 25-2 within 6 months after being employed.

1.6.15.8. For Information Assurance (IA)/Information Technology (IT) Certification.

According to DFARS 252.239.7001, DOD 8570.01-M, and AR 25-2, Contractor employees supporting IA/IT functions will be appropriately certified on contract award. The baseline certification as stipulated in DOD 8570.01- M must be completed on contract award. DOD Information Assurance Awareness training shall be completed within 30 days after contract award, and within 30 days after new employees commence contract performance. All completed training shall be submitted to the COR within three (3) days of completion.

1.6.15.9. The Contractor shall comply with FAR Clause 52.204-2. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with The Security Agreement (DD Form 441), including DOD 5220.22-M and any revisions, notice of which has been provided to the Contractor.

1.6.15.10. IWATCH Training and Reporting Requirements: The Contractor shall brief all employees and subContractors on the IWATCH/ISALUTE training standards provided by the ATO. This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report to the COR any information or circumstances of which they are aware that may pose a threat to the security of personnel, resources, and classified or unclassified defense information. This training shall be completed within 15 calendar days after the contract is awarded and within 15 calendar days after new employees commence contract performance, with the results reported to the COR within 5 calendar days after the training is complete.

1.6.15.11. Access and General Protection/Security Policy and Procedures: The Contractor and all associated subContractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures provided by the COR and FAPM. The Contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contracts, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.15.12. Child and Spouse Abuse Training: The Contractor shall attend training on Child and Spouse Abuse, Identification and Reporting procedures within 15 days after contract award. This training is provided by the Family Advocacy Program Manager (FAPM).

1.6.16 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.17 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.18 Key Personnel: The Contractor shall provide a Project Manager and alternate Project Manager who shall be responsible for the performance of the work. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800-1700 Monday thru Friday, and on-call on Federal holidays, when the Government facility is closed for administrative reasons or on a flexible schedule. Qualifications for all key personnel are listed below:

a. Contractor employee shall be able to read, write and speak English fluently (proficiency levels equivalent to levels 3 or higher of the BILC STANGAG 6001 Edition 4 dated 12 October 2010 for reading and writing) to effectively perform the services under this contract (i.e. customer service, advertising and marketing, instructions, invoices, etc.).

b. Contractor shall have installation access and begin contract services no more than fifteen (15 ) days after contract award date.

c. Contractor shall consent to, and complete the forms for the following background checks: Army Central Registry, Criminal Investigative Division (CID) Central Records Check, Installation Military Police, Army

Alcohol and Substance Abuse Program, Civilian Misconduct Action Authority, and have initiated the Child National Agency Check with Inquiries (CNACI), which includes fingerprinting. These background checks will verify Contractor has not been confirmed as a perpetrator of family violence or other assaultive behavior. If the background record checks return as positive, Contractor cannot be awarded the contract.

d. Contractor shall have a Bachelor's degree in the area of Social Work, Psychology, Sociology, Marriage and Family Therapy, Counseling, Behavioral Science or Human Services from an accredited university.

e. Contractor shall have a minimum of two (2) years documented and verifiable work experience in family systems and child and adolescent development, performed within the past five (5) years.

f. Contractor shall possess basic skills in operating computer applications and program, including Microsoft Word, Power Point, Publisher and Access and Microsoft Excel. Contractor shall have a typing speed of a minimum of 40 words per minute (wpm).

g. Contractor must be able to lift up to 50lbs, carry, and transport children, the children’s possessions, and marketing materials in the course of completing the duties of the contract.

h. Contractor shall possess a valid driver’s license for the duration of the contract.

i. Contractor shall have valid Red Cross First Aid and Infant CPR certifications for the duration of the contract.

1.6.18.1. The Contractor shall provide fully qualified personnel for the duration of period of performance, including options, if exercised. If current contract employees become unavailable the Contractor shall provide fully qualified replacement personnel that meets all qualifications listed above within three (3) days.

1.6.19 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor is required to wear ACS issued name badge to identify themselves as a Contractor.

1.6.20 Contractor Travel RESERVED

1.6.21 Other Direct Costs: RESERVED

1.6.22 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.23 Organizational Conflict of Interest: Contractor and subContractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Safety: Contractor shall conform to all Army and USAG Garrison safety requirements: AR 385-10, AER 385-10, IMCOM Reg 385-10, ATP 5-19 and USAG Wiesbaden Policy letter #26. Contractor shall retain and maintain the local minimum vehicle insurance policy required by law for transport of non- related personnel.

Contractor shall comply with all host nation and U.S. laws and local policies; for example, but not limited to alcohol and controlled substances and driver regulations. Contractor shall be held to the post laws when performing the duties of this contract.

1.6.25 Environmental Compliance: RESERVED

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Sub-Contractor - One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the sub-Contractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACS Army Community Services ACSD ACS Director AR Army Regulation CID Criminal Investigative Division COB Close of Business COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CTS Client Tracking System DA Department of the Army DOD Department of Defense DV Domestic Violence EPC Emergency Placement Care EPCC Emergency Placement Care Coordinator FAP Family Advocacy Program FAPM Family Advocacy Program Manager IAW In Accordance With IPV Intimate Partner Violence KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SWS Social Work Services SOP Standing Operating Procedure TE Technical Exhibit USAREUR United States Army Europe WAWF Wide Area Work Flow ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services:

3.1.1. AT Level I Training.

3.1.2. Access and General Protection/Security Policy and Procedures

3.1.3. iWATCH/iSALUTE Training

3.1.4. DFARS 252.225-7043

3.1.5. Army Training Certification Tracking System (ATCTS)

3.1.6. Level I OPSEC

3.1.7. Information Assurance (IA)/Information Technology (IT) Certification.

3.1.8. FAR Clause 52.204-2

3.1.9. Family Advocacy Child and Domestic Abuse Training

3.2 Facilities: The Government will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide all utilities in the facility will be available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Contractor shall have access to the ACS telephone/fax for local and long distance calls, a photocopy and scanning machine, and printers to meet contract deliverables. Child safety seats and booster seats will be provided for secure transportation of children. The Government will provide basic materials for contract completion (paper, pens, tape, binders, etc.).

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: RESERVED.

4.3 Materials: RESERVED

4.4 Equipment: RESERVED

PART 5

SPECIFIC TASKS

5.1 Basic Services: This contract is to provide Family Program Educator and EPC Services in support of the Army Community Service (ACS) Family Advocacy Program (FAP). Contractor shall primarily serve as an Emergency Placement Care Coordinator (EPCC), providing all described services in the contract. Contractor shall also teach FAP classes, including but not limited to, family violence prevention and awareness, stress and anger management, parenting, couple’s communication, relationship safety, and FAP program overviews. Contractor shall assist with program special events. Contractor shall NOT provide clinical counseling services.

5.2 Recurring Services: RESERVED

5.3 On-Demand Services: RESERVED

5.4 Functional Areas: RESERVED

5.5 Task Heading:

5.5.1. Contractor Tasks and Requirements:

5.5.1.1 The FAPM will provide the Contractor with the following guidance, which shall be used in the course of performing the duties of this PWS: AR 25-1, FAP Standing Operating Procedures (SOP), AR 608-18, AR 608-99, AR 608-1, ACS Accreditation Standards, the United States Army Europe (USAREUR) Child Supervision Guidelines. Contractor shall complete (or show evidence of completion of) the Army Family Team Building (AFTB) modules within 30 days from the award of the contract. The Contractor shall notify, and coordinate with the FAPM via phone or email prior to victim placement.

5.5.1.2 Trained Contractor staff shall be on call 24/7 on-call availability as the USAG Wiesbaden EPCC throughout the period of this contract. Contractor shall respond to all telephone calls within 30 minutes, and shall respond physically on-site within one (1) hour. On-call service’s primary function is to respond to requests for temporary placement of children who are or may be victims of child abuse and place the children into the homes of screened, trained, approved EPC providers. Contractor shall notify and coordinate with the FAPM via phone or email prior to the placement.

5.5.2. Reporting

5.5.2.1. Contractor shall establish a case file for placed children and provide standardized documentation for all processes and procedures to ensure coordination is maintained appropriately. Case files shall be maintained on a daily basis and submitted to the FAPM for review and signature daily. Case files are confidential and shall be kept in a locked cabinet when not in use.

5.5.2.2. Contractor shall maintain records and files incidental to the services provided by this contract. Files must be established in compliance with FAP EPC SOP, labeled in accordance with ARIMS (AR 25-400) and ACS accreditation standards and contain a DA form 5897. Files are property of the U. S. Government.

5.5.2.3. The Contractor is a mandated reporter of child and domestic violence (DV)/ Intimate Partner Violence (IPV). Report all suspected child abuse or neglect cases or DV cases to appropriate law enforcement, FAP case managers at Social Work Services (SWS), the FAPM, and medical treatment facilities when indicated IAW Army policies. It is not the Contractor’s responsibility to determine whether or not abuse is actually present.

5.5.2.4. Contractor shall collect and input the following statistics: phone calls, in-person contacts, class attendees, single/multiple contacts, and any other contacts that relate to FAP affairs. These statistics shall be recorded in the Client Tracking System (CTS) weekly and no later than Thursday of each week, utilizing the DA Form 5897. The FAPM will confirm entry of statistics into CTS.

5.5.2.5. Contractor shall maintain a record of contacts, referrals, and case status to ensure the SWS case manager and the FAPM are fully aware of each child's situation. Ensure the case manager completes all necessary entries for each case record. Ensure confidential handling of all documents or conversations related to victim care.

5.5.2.6. Contractor shall complete required reports as required by FAP SOP, AR 608-18 and 608-1 and accreditation Standards IAW established protocols and ensure suspense dates are met for any TASKORD or OPORD actions.

5.5.3. Emergency Placement Coordination and Transportation

5.5.3.1. Contractor shall establish and maintain FAP accreditation files as they relate to Emergency Placement Care (EPC). Contractor shall file supporting documentation in accordance to each accreditation standard requirement.

5.5.3.2. Contractor shall establish and maintain an EPC providers recruitment plan. Contractor, in coordination with the FAPM, shall identify homes that can provide EPC services based on the FAPM’s assessment of community needs and available resources.

5.5.3.3. Ensure a tracking system is in place to include background checks, CPR and First Aid requirements are up to date and meets the accreditation standards.

5.5.3.4. In coordination with the FAPM, Contractor shall provide or coordinate the required transportation involved in the victim placement and treatment process. Coordination shall include, but not be limited to - scheduling, picking up, and returning children for appointments identified by the SWS case manager (i.e., medical or dental appointments, or to the specified site of supervised visitation). The Contractor's vehicles shall be equipped as follows:

(1) Available seating for at least four (4) adult passengers.

(2) Approved front and rear seat belts for all passengers.

(3) The first aid kit, required by German law, shall be mounted in the passenger compartment.

(4) Child safety seats for each age group.

(5) General liability insurance that includes coverage for passenger transportation. If an accident occurs while the Contractor's driver transports a child, the Contractor shall be liable for any injury to the customer or their belongings.

(6) Contractor shall be licensed to drive and operate a motor vehicle in Germany.

The Contractor-furnished vehicle shall be maintained in a neat, presentable, and operational condition, and shall meet the inspection standards of the German Government. The Contractor vehicle shall not be cleaned or washed on Government property. Company logos on the vehicles are not a requirement and are not prohibited.

5.5.3.5. Contractor shall ensure background checks for EPC families are conducted per AR 608-18 prior to utilizing as an EPC provider.

5.5.3.6. Contractor shall provide interested community members with an application packet containing instructions for the process utilized to screen and train prospective families. This event will be utilized as a marketing and recruitment tool to identify potential emergency placement care families. Interested community members are to be provided an application packet, with instructions regarding the process utilized to screen and train prospective families. Locations where information will be disseminated will be based on community needs and identified by FAPM. Locations may include, but not limited to: Commissary, Post Exchange, Banks, Shopettes, Gyms, etc.

Participation in special community events, (i.e. Information Fair, Community Health Fair, Deployment fairs etc.)

will meet this requirement.

5.5.3.7. Contractor shall assemble and maintain EPC recruitment packets to be available for distribution during each information awareness booth. Packets shall include at a minimum the EPC qualification checklist, approved application forms, calendar of emergency placement care training dates, a program information sheet with frequently asked questions and contact information.

5.5.3.8. Contractor shall establish contact with potential EPC families within two (2) days following the initial indication of interest and will follow up the initial contact with an individual or group meeting designed to have applicants understand eligibility criteria, background checks, and the evaluation process. In coordination with the FAPM, Contractor shall evaluate all prospective EPC families and determine whether they meet the basic EPC certification requirements.