W912CH-24-Q-L002 - Solicitation.pdf

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Attached to
NMUSA Video on Demand Federal contract opportunity
Solicitation number
W912CH-24-Q-L002
Issued by
Department of the Army

About this file

This document is a solicitation for a firm-fixed-price contract to provide maintenance and management of the National Museum of the United States Army's (NMUSA) current video Content Management System (CMS) and video portal for live streaming events and video-on-demand viewing. The Army Contracting Command - Detroit Arsenal intends to award a 12-month base year contract with three 12-month option years to Crafter Software Corporation, a small business. The contractor shall provide maintenance, integration, configuration, and management of the video CMS and video portal, which will be deployed and operate on Amazon Web Services cloud computing services. Offers are due by 3:00 PM Eastern Time on May 6, 2024. This is an all-or-none commercial item acquisition with no set-aside.

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SEE ADDENDUM

(No Collect Calls)

W912CH24QL002 22-Apr-2024

b. TELEPHONE NUMBER

571-588-9005

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 06 May 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912CH9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ASOMA AL NAJJAR

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

W6QK ACC-DTA

6501 E. 11 MILE RD

WARREN MI 48397-5000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W50U8G 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NATIONAL MUSEUM OF THE US ARMY (NMUSA)

RICK WATSON

1775 LIBERTY DRIVE

FORT BELVOIR VA 22060

TEL: (703) 946-5164 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$34,000,000

NAICS:

712110

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF60

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912CH24QL002

Section SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

In accordance with FAR 13.106-1(b)(1), “Soliciting from a Single Source”, the Army Contracting Command – Detroit Arsenal (ACC-DTA) intends to award a 12-month Base Year and three (3) 12-month Option Years, Firm- Fixed-Price (FFP) contract to:

Crafter Software Corporation (Crafter) – (Small Business)

UEI: D59NVMHN4BK4

This action is to support the National Museum of the United States Army (NMUSA) for the maintenance and management of NMUSA’s current video Content Management System (CMS) and a video portal for both live streaming events and video-on-demand viewing. Maintenance of the video on demand repository and support will enhance NMUSA’s ability to continue providing a video on demand capability. The Video CMS and Video Portal require cloud services (compute, storage, video, etc.) to run operationally.

1. ELECTRONIC CONTRACTING

(a) All Army Contracting Command – Detroit Arsenal solicitations will be publicized on the System for Award Management website (https://www. sam.gov). Any additional attachments, including Technical Data Packages (TDPs) when available electronically, will be separate attachments or links embedded in the solicitation.

(b) Reserved.

(c) With the recent transition from www.FBO.gov to www.beta.sam.gov and then to www.sam.gov, the www.sam.gov site has been experiencing a number of issues. Interested Offerors shall submit a proposal via email to the Contract Specialist (asoma.a.alnajjar.civ@army.mil) and cc the corresponding Contracting Officer (elida.kellezi.civ@army.mil) with the subject header: Proposal Submission – W912CH-24-Q-L002 (company name). Once a proposal is received, the Contract Specialist/Contracting Officer will reply with the respective Offeror stating receipt of proposal submission.

(1) Maximum size of each e-mail shall be 10 megabytes. You may use multiple e-mail messages for each bid/submission, however, you must annotate the subject lines as described above for each message, and number them in this manner: “Message 1 of 3, 2 of 3, 3 of 3”. Bids can be submitted can be submitted using any of the following electronic formats:

(2) Microsoft Office Products; Word, Excel, or PowerPoint. Spreadsheets must be sent in a format that includes all formulate macro and format information. Print image is not acceptable.

(3) Files in Adobe PDF (Portable Document Format). Scanners should be set to 300 dots per inch.

(4) Files in HTML (Hypertext Markup Language). HTML documents must not contain active links to live Internet sites or pages. All linked information must be contained within your electronic bid/offer and be accessible offline.

(5) Other electronic formats are not acceptable.

Ensure that filenames of attachments DO NOT contain spaces to limit virus scanners rejecting the email as unscannable.

(d) Please pay close attention to the Issued By block location on the cover page of the solicitation for closing date and time. The closing date and time is based on the local time of the listed location of the Issued By office. In accordance with FAR 15.208(a), offerors are responsible for submitting proposals, and any revisions, and modifications, so as to be received by the Government office designated in the solicitation by the time specified.

(e) It is the responsibility of the Offeror to ensure the proposal/quote is received by the date and time specified on the cover page of this solicitation. In accordance with FAR 15.208, if the proposal/quote was not received at the initial point of entry to the Government infrastructure (in this case, received through SAM) by the exact date and time specified on the cover page of this solicitation, it will be determined late. Proposal/quote is defined to mean ALL volumes or parts required in the solicitation are included in the electronic submission.

Note: There is no "expected" or "target" length of time for proposal submission; size and content may be factors, therefore offerors are strongly cautioned when submitting proposals to allow adequate time for submission.

(f) Solicitations may remain posted on www.sam.gov after the solicitation closing date. If the response deadline has passed for the solicitation, vendors will no longer be able to submit electronic responses.

(g) Any award issued as a result of this solicitation will be distributed electronically. In the event of a FOIA request for a copy of any award issued as a result of this solicitation, or any subsequent modifications to the contract, the contract and modifications will be released, including the awarded unit price. This is the notice required by Executive Order 12600 (June 23, 1987) of the Government’s intention to release unit prices in response to any request under the Freedom of Information Act (FOIA), 5 USC 552. Unit price is defined as the contract price per unit or item purchased as it appears in Section B of the contract and is NOT referring to nor does it include Cost or Pricing data/information. If an Offeror objects to such release in the base contract or contract modifications, the Offeror must notify the contracting officer in writing prior to the closing date identified in this solicitation and include the rationale for the objection consistent with the provisions of FOIA. A release determination will be made based on rationale given.

(h) Questions pertaining to this solicitation should be directed to the Contract Specialist identified on the cover page of this solicitation. For technical assistance in doing business with the Government, and doing business electronically, please visit the Procurement Technical Assistance Center (PTAC) website at http://www.aptacus.org/ to locate a regional center.

2. ACKNOWLEDGEMENT OF AMENDMENTS

Acknowledge all the amendments received from the Government by identifying the amendment number and its issue date below:

Amendment Number: Date:

3. ARMY CONTRACTING COMMAND – DETROIT ARSENAL (DTA) OMBUDSPERSON

Information regarding the Ombudsperson for this contract is located at the following website:

https://www.tacom.army.mil/ombudsperson. (Best viewed using Google Chrome or Microsoft Edge)

4. ALL OR NONE - COMMERCIAL ITEM ACQUISITION

(a) This provision serves as an addendum that modifies paragraph (h) of FAR 52.212-1, entitled INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS. Paragraph (h) is modified to say that the proposal or quote must offer to provide the total quantity of the items in this solicitation.

(b) Only one award will be made as a result of this solicitation. Offers submitted for less than the total quantities of all the items in this solicitation will NOT be considered for award.

5. OFFERS DELIVERED BY THIRD PARTY EXPRESS SERVICES (NON-US POSTAL SERVICE MAIL)

(a) Unless specifically authorized elsewhere in this solicitation, paper offers will not be accepted. Preference for offers is to be submitted in response to solicitations via SAM.gov. Alternatively offers may be mailed following these procedures.

(b) Offers, including disks or other electronic media, shall be addressed to:

U.S. Army Contracting Command - Warren Bid Room, Bldg 231, Mail Stop 303 6501 East 11 Mile Road Detroit Arsenal, MI 48397-5000

(c) Offers shall not be addressed to an individual buyer. All offers must be addressed to the Offer Receipt Office at the above address.

(d) The external delivery envelope or wrapper must be marked with the solicitation number and the date and time of the solicitation closing. Each envelope should contain only one offer.

(e) Offerors must ensure that the commercial carrier they use has a tracking system that can provide documentation of the date and time of delivery to the Government.

6. HQ-AMC LEVEL PROTEST PROCEDURES

Complete AMC Protest Procedures can be found at: http://www.amc.army.mil/Connect/Legal-Resources/

An agency protest may be filed with either the contracting officer or to HQAMC but not both following the procedures listed on the website above.

7. ANTI-TERRORISM (AT) LEVEL I TRAINING REQUIREMENT

All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each contractor employee and subcontractor employee requiring access to Army installations, facilities, or controlled access areas to the COR (or to the contracting officer, if a COR is not assigned) within 30 calendar days after completion of training. AT Level I awareness training is available at https://jkodirect.jten.mil Course #JS-US007-14.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months CMS and Video Portal - Base Year

FFP

* Crafter Studio Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Engine Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Cloud Support

The contractor shall provide maintenance, integration, configuration, and management of video content management system (video CMS) and video portal for both live streaming events and video-on-demand viewing as defined in the Performance Work Statement (PWS)

Period of Performance: 29 June 2024 - 28 June 2025

FOB: Destination

PSC CD: 7K20

NET AMT

1001 12 Months OPTION CMS and Video Portal - Option Year 1

FFP

* Crafter Studio Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Engine Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Cloud Support

The contractor shall provide maintenance, integration, configuration, and management of video content management system (video CMS) and video portal for both live streaming events and video-on-demand viewing as defined in the

PWS

Period of Performance: 29 June 2025 - 28 June 2026

2001 12 Months OPTION CMS and Video Portal - Option Year 2

FFP

* Crafter Studio Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Engine Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Cloud Support

The contractor shall provide maintenance, integration, configuration, and management of video content management system (video CMS) and video portal for both live streaming events and video-on-demand viewing as defined in the

PWS

Period of Performance: 29 June 2026 - 28 June 2027

3001 12 Months OPTION CMS and Video Portal - Option Year 3

FFP

* Crafter Studio Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Engine Enterprise Support (4x CPU Cores, 24x7 Support)

* Crafter Cloud Support

The contractor shall provide maintenance, integration, configuration, and management of video content management system (video CMS) and video portal for both live streaming events and video-on-demand viewing as defined in the

PWS

Period of Performance: 29 June 2027 - 28 June 2028

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Video Content Management System (CMS) and Video Portal

PART 1

1. GENERAL INFORMATION: This is a non-personal services contract to maintain and manage the National Museum of the United States Army’s (NMUSA) current video Content Management System (CMS) and maintenance of the current video portal for both live streaming events and video-on-demand viewing.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide the setup and installation services as defined in the Performance Work Statement (PWS) except for those items specified as Government Furnished Property (GFP) and services. The contractor shall perform to the standards in this contract.

1.2 Background: The NMUSA Technology Division is seeking continued maintenance and integration of its streaming video domain and would like to stream video from its Veterans Hall and other locations within and outside of Building 2960. Maintenance of this video on demand repository and support will enhance NMUSA’s ability to continue providing a video on demand capability. The Video Content Management System (CMS) and Video Portal requires cloud services (compute, storage, video, etc.) to run operationally.

1.3 Objectives: The contractor shall provide maintenance, integration, configuration, and management of video content management system (video CMS) and video portal for both live streaming events and video-on-demand viewing. Both the video CMS and video portal will be deployed and will operate on Amazon Web Services (AWS) cloud computing services. On behalf of the NMUSA, the contractor shall procure the following cloud services from

AWS: Amazon Simple Storage Service (S3), AWS Data Transfer, Elastic Load Balancing, Amazon Relational Database Service, AWS Secrets Manager, Amazon Elastic Compute Cloud (EC2), Amazon Simple Notification Service, Amazon Route 53, AWS Support (Developer), Amazon Elastic Container Service for Kubernetes (EKS), Amazon CloudWatch, Amazon Elasticsearch Service, Amazon CloudFront, AWS Key Management Service, and the following AWS Media Services: MediaConnect, MediaLive, MediaConvert, MediaPackage,and MediaStore.

The AWS services shall be utilized by NMUSA over the Period of Performance of the contract on a continuous basis to run the Video CMS and the Video Portal solution. NMUSA shall be billed by contractor for actual AWS service usage monthly.

1.4 Scope:

1.4.1 The contractor shall perform program management through conference calls and zoom meetings to discuss initial setup and configurations needed.

1.4.2 The contractor shall update system architecture diagram Portable Document Format (PDF) file specifying the video CMS, video portal, and AWS cloud computing services.

1.4.2.1 The contractor shall be responsible for maintaining the payment of the procured AWS cloud computing services as specified by contractor.

1.4.2.2 The Government will allow the contractor to fully access the AWS cloud computing services (i.e., provide AWS account administrative access) such that the contractor may perform the tasks specified herein.

1.4.3 The contractor shall maintain and configure video CMS and video portal on AWS cloud computing services.

1.4.4 The contractor will maintain, configure and integrate the video CMS and video portal with AWS Elemental

Media services for live streaming of events.

The contractor shall provide managed services of operational system include monitoring, troubleshooting and software/system upgrades (Crafter CMS)

1.4.5 The contractor shall provide eight (8) hours of training for NMUSA personnel over Zoom meetings on the administration and operation of the video CMS and video portal.

1.4.6 The contractor shall procure cloud services from AWS in support of development and execution of the

Video on Demand Services.

1.5 Period of Performance: The period of performance for this PWS will consist of a base period of 12 months, plus three one-year options, for a total of four years of performance if all options are exercised.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain quality control by developing and implementing procedures to identify, prevent, and ensure non-recurrence of defective products or services.

1.6.2 Quality Assurance: The contractor’s performance will be monitored in accordance with the Technical Exhibit 1, Performance Requirements Summary (PRS). During each phase of a project, the Government will review deliverables and provide approvals along with comments detailing any required changes or corrections as needed.

1.6.3 Recognized Holidays: The following is a list of Federal Holidays. Contractor personnel are not expected to work on recognized holidays, or any other day deemed a holiday by the President of the United States.

New Year's Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January

President's Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: NMUSA Core Hours are from 0900-1500 Monday through Sunday.

1.6.5 Place of Performance: 1775 Liberty Drive, Fort Belvoir, VA 22060

1.6.6 Type of Contract: The Government will award a firm fixed price contract.

1.6.7 Security Requirements: The NMUSA is not a security facility but requires prior coordination. All personnel entering the building or loading dock will be pre-screened and cleared. No persons with a felony or a pending felony charge will be allowed access into the building. This includes all hands and drivers at the loading dock. All knives over four (4) inches, Gerbers, etc., will not be allowed through security magnetometers. Bring all working tools into the building via your cargo. All crew members will be required to obtain Pentagon visitor credentials. This will require submission of the below listed personal information and screening though the visitor entrance prior to the first day of work to be issued the credentials. This will be at no cost to the Government. There will be no substitutions of personnel once your security roster has been submitted. On-site personnel, drivers and vehicle information will be required to be submitted two (2) weeks prior to the beginning of work. The contractor shall submit additional driver names as replacements in case a driver must be replaced at the last minute. The following security list and truck information is required. Please submit to the NMUSA Security Division or another representative Information Technology Division.

a. Full Name

b. Social Security Number (SSN)

c. Date of Birth

d. Place of Birth

All drivers and helpers of all the vehicles must be specified with the vehicle information. No substitution of drivers, helpers and/or vehicles will be allowed.

a. Type of Vehicle

b. License Plate

c. Trailer information if applicable

d. Truck Clearance

Anything other than strict adherence to the Pentagon security policies will result in delayed or denied access to the building. Any cost to the Government because of these delays will be borne by the contractor.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding their own equipment while on site.

The Government will provide security within the venue during times of non-operation.

1.6.7.2 Key Control: N/A

1.6.7.3 Lock Combinations: N/A

1.6.8 Special Qualifications: N/A

1.6.9 Post-Award Conference/Periodic Progress Meetings: The contractor shall attend any post-award conferences convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The Contracting Officer (KO), Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. During these meetings the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer’s Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor’s performance and notifies both the KO and contractor of any deficiencies; coordinate availability of GFP, and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially about changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: N/A

1.6.12 Identification of Contractor Employees: All personnel entering the Pentagon Reservation will be pre-screened and cleared. No persons with a felony record or a pending felony charge will be allowed access into the building. This includes all hands and drivers at the loading dock. All visitors must be entered into the Pentagon Force Protection Agency (PFPA) Visitor Request Portal at least one business day prior to entrance.

1.6.13 Contractor Travel: The contractor will be required to travel to and within the National Capital Region during the performance of this contract to attend coordination meetings. All travel and any associated costs will be at the contractor’s expense.

1.6.14 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or Work statements, etc.) Or perform evaluation services which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER: A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR): An employee of the United States Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the PWS.

2.1.5. DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL: Contractor personnel that will carry out the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE (QA): The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL (QC): All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR: One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY: The number of hours per day the contractor provides services in accordance with the contract.

2.1.12. WORK WEEK: Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AWS Amazon Web Services CMS Content Management System COR Contracting Officer Representative EC2 Elastic Compute Cloud EKS Elastic Container Service for Kubernetes FAR Federal Acquisition Regulation GFP Government Furnished Property KO Contracting Officer NMUSA National Museum of the United States Army OCI Organizational Conflict of Interest PDF Portable Document Format PFPA Pentagon Force Protection Agency PRS Performance Requirements Summary PWS Performance Work Statement

QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control S3 Simple Storage Service SSN Social Security Number

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: N/A

3.2 Facilities: N/A

3.3 Utilities: N/A

3.4 Equipment: N/A

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: N/A

4.3 Materials: The contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.4 Equipment: The contractor shall furnish any necessary equipment to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5.1. Specific Tasks:

1. The contractor shall maintain the architecture of the video CMS and video portal and specify the underlying AWS cloud computing services that is required (PDF).

2. The contractor shall maintain AWS account and provision the required AWS cloud computing services.

3. The contractor shall provide AWS account billing info to NMUSA so that they (or their designated contractor) may pay for the AWS cloud computing services.

4. The contractor shall maintain and reconfigure as required Crafter CMS (video CMS) and Crafter Video Center blueprint (video portal) on AWS cloud computing services.

5. The contractor shall configure Crafter CMS and AWS Elemental Media Services for live streaming of events.

6. The contractor shall provide User and Administrator updated training to NMUSA personnel as required.

7. The contractor shall provide ongoing monitoring, troubleshooting, and upgrades to operational systems (Crafter CMS).

8. The contractor shall update As-Built architectural drawing of video CMS and video portal.

9. The contractor shall procure cloud services from Amazon Web Services (AWS) in support of development and execution of the Video on Demand Services.

5.2. Basic Services: The contractor shall provide installation, configuration, and managed services of the video CMS and video portal.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): N/A

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance Threshold Method of

Surveillance

PRS # 1.

Contractor shall provide a video CMS and video portal operational architecture in the required format.

And provide as-built drawings at completion.

PWS Para 5.1.1, 5.1.8

Contractor provided the required documentation for the video CMS and video portal in the required documentation format.

Zero deviation from the standard.

100 percent Inspection

PRS # 2

Contractor shall provision all required AWS cloud computing services, and then install and configure all necessary software for the new video CMS and video portal system.

PWS Para 5.1.2, 5.1.3, 5.1.4. 5.1.5

Contractor furnished and installed all software for a fully operational video CMS and video portal.

Zero deviation from the standard.

100 percent Inspection

PRS # 3

Contractor shall provide eight (8) hours of training and documentation to administrators of the video portal system.

PWS Para 5.1.6

Contractor will train all NMUSA users. Zero deviation from the standard

100 percent Inspection

PRS #4

Contractor shall monitor the operational video CMS and video portal system, troubleshoot issues, and upgrade all software as necessary.

PWS Para 5.1.7

Contractor shall ensure proper configuration and working condition prior to acceptance.

Zero deviation from the standard

100 percent Inspection

PRS #5

Contractor shall procure appropriate AWS Cloud Services to support operations and storage of Video on Demand Products

Contractor shall procure and ensure appropriate configuration of AWS Cloud Services from AWS

Zero deviation for the standard

100 percent Inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Updated design documents Within (15) business days of award of contract

2 PDF Dr. Richard D. Watson

Final As-Built Documents Completion of contract 2 PDF Dr. Richard D. Watson

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government 3001 Destination Government Destination Government

DELIVERIES OR PERFORMANCE

252.211-7003 ITEM UNIQUE IDENTIFICATION AND VALUATION (JAN 2023)

(a) Definitions. As used in this clause-

Automatic identification device means a device, such as a reader or interrogator, used to retrieve data encoded on machine-readable media.

Concatenated unique item identifier means--

(1) For items that are serialized within the enterprise identifier, the linking together of the unique identifier data elements in order of the issuing agency code, enterprise identifier, and unique serial number within the enterprise identifier; or

(2) For items that are serialized within the original part, lot, or batch number, the linking together of the unique identifier data elements in order of the issuing agency code; enterprise identifier; original part, lot, or batch number;

and serial number within the original part, lot, or batch number.

Data Matrix means a two-dimensional matrix symbology, which is made up of square or, in some cases, round modules arranged within a perimeter finder pattern and uses the Error Checking and Correction 200 (ECC200) specification found within International Standards Organization (ISO)/International Electrotechnical Commission

(IEC) 16022.

Data qualifier means a specified character (or string of characters) that immediately precedes a data field that defines the general category or intended use of the data that follows.

DoD recognized unique identification equivalent means a unique identification method that is in commercial use and has been recognized by DoD. All DoD recognized unique identification equivalents are listed at https://www.acq.osd.mil/asda/dpc/ce/ds/unique-id.html.

DoD item unique identification means a system of marking items delivered to DoD with unique item identifiers that have machine-readable data elements to distinguish an item from all other like and unlike items. For items that are serialized within the enterprise identifier, the unique item identifier shall include the data elements of the enterprise identifier and a unique serial number. For items that are serialized within the part, lot, or batch number within the enterprise identifier, the unique item identifier shall include the data elements of the enterprise identifier; the original part, lot, or batch number; and the serial number.

Enterprise means the entity (e.g., a manufacturer or vendor) responsible for assigning unique item identifiers to items.

Enterprise identifier means a code that is uniquely assigned to an enterprise by an issuing agency.

Government's unit acquisition cost means--

(1) For fixed-price type line, subline, or exhibit line items, the unit price identified in the contract at the time of delivery;

(2) For cost-type or undefinitized line, subline, or exhibit line items, the Contractor's estimated fully burdened unit cost to the Government at the time of delivery; and

(3) For items produced under a time-and-materials contract, the Contractor's estimated fully burdened unit cost to the Government at the time of delivery.

Issuing agency means an organization responsible for assigning a globally unique identifier to an enterprise, as indicated in the Register of Issuing Agency Codes for ISO/IEC 15459, located at http://www.aimglobal.org/?Reg_Authority15459.

Issuing agency code means a code that designates the registration (or controlling) authority for the enterprise identifier.

Item means a single hardware article or a single unit formed by a grouping of subassemblies, components, or constituent parts.

Lot or batch number means an identifying number assigned by the enterprise to a designated group of items, usually referred to as either a lot or a batch, all of which were manufactured under identical conditions.

Machine-readable means an automatic identification technology media, such as bar codes, contact memory buttons, radio frequency identification, or optical memory cards.

Original part number means a combination of numbers or letters assigned by the enterprise at item creation to a class of items with the same form, fit, function, and interface.

Parent item means the item assembly, intermediate component, or subassembly that has an embedded item with a unique item identifier or DoD recognized unique identification equivalent.

Serial number within the enterprise identifier means a combination of numbers, letters, or symbols assigned by the enterprise to an item that provides for the differentiation of that item from any other like and unlike item and is never used again within the enterprise.

Serial number within the part, lot, or batch number means a combination of numbers or letters assigned by the enterprise to an item that provides for the differentiation of that item from any other like item within a part, lot, or batch number assignment.

Serialization within the enterprise identifier means each item produced is assigned a serial number that is unique among all the tangible items produced by the enterprise and is never used again. The enterprise is responsible for ensuring unique serialization within the enterprise identifier.

Serialization within the part, lot, or batch number means each item of a particular part, lot, or batch number is assigned a unique serial number within that part, lot, or batch number assignment. The enterprise is responsible for ensuring unique serialization within the part, lot, or batch number within the enterprise identifier.

Type designation means a combination of letters and numerals assigned by the Government to a major end item, assembly or subassembly, as appropriate, to provide a convenient means of differentiating between items having the same basic name and to indicate modifications and changes thereto.

Unique item identifier means a set of data elements marked on items that is globally unique and unambiguous. The term includes a concatenated unique item identifier or a DoD recognized unique identification equivalent.

Unique item identifier type means a designator to indicate which method of uniquely identifying a part has been used. The current list of accepted unique item identifier types is maintained at https://www.acq.osd.mil/asda/dpc/ce/ds/unique-id.html.

(b) The Contractor shall deliver all items under a contract line, subline, or exhibit line item.

(c) Unique item identifier. (1) The Contractor shall provide a unique item identifier for the following:

(i) Delivered items for which the Government's unit acquisition cost is $5,000 or more, except for the following line items:

Contract line, subline, or exhibit line item No. Item description N/A

(ii) Items for which the Government's unit acquisition cost is less than $5,000 that are identified in the Schedule or the following table:

Contract line, subline, or exhibit line item No. Item description N/A

(If items are identified in the Schedule, insert “See Schedule” in this table.)

(iii) Subassemblies, components, and parts embedded within delivered items, items with warranty requirements, DoD serially managed reparables and DoD serially managed nonreparables as specified in Attachment Number ----.

(iv) Any item of special tooling or special test equipment as defined in FAR 2.101 that have been designated for preservation and storage for a Major Defense Acquisition Program as specified in Attachment Number ----.

(v) Any item not included in paragraphs (c)(1)(i), (ii), (iii), or

(iv) of this clause for which the contractor creates and marks a unique item identifier for traceability.

(2) The unique item identifier assignment and its component data element combination shall not be duplicated on any other item marked or registered in the DoD Item Unique Identification Registry by the contractor.

(3) The unique item identifier component data elements shall be marked on an item using two dimensional data matrix symbology that complies with ISO/IEC International Standard 16022, Information technology--International symbology specification--Data matrix; ECC200 data matrix specification.

(4) Data syntax and semantics of unique item identifiers. The Contractor shall ensure that--

(i) The data elements (except issuing agency code) of the unique item identifier are encoded within the data matrix symbol that is marked on the item using one of the following three types of data qualifiers, as determined by the Contractor:

(A) Application Identifiers (AIs) (Format Indicator 05 of ISO/IEC International Standard 15434), in accordance with ISO/IEC International Standard 15418, Information Technology--EAN/UCC Application Identifiers and Fact Data Identifiers and Maintenance and ANSI MH 10.8.2 Data Identifier and Application Identifier Standard.

(B) Data Identifiers (DIs) (Format Indicator 06 of ISO/IEC International Standard 15434), in accordance with ISO/IEC International Standard 15418, Information Technology--EAN/UCC Application Identifiers and Fact Data Identifiers and Maintenance and ANSI MH 10.8.2 Data Identifier and Application Identifier Standard.

(C) Text Element Identifiers (TEIs) (Format Indicator 12 of ISO/IEC International Standard 15434), in accordance with the Air Transport Association Common Support Data Dictionary; and

(ii) The encoded data elements of the unique item identifier conform to the transfer structure, syntax, and coding of messages and data formats specified for Format Indicators 05, 06, and 12 in ISO/IEC International Standard 15434, Information Technology-Transfer Syntax for High Capacity Automatic Data Capture Media.

(5) Unique item identifier.

(i) The Contractor shall--

(A) Determine whether to--

(1) Serialize within the enterprise identifier;

(2) Serialize within the part, lot, or batch number; or

(3) Use a DoD recognized unique identification equivalent (e.g. Vehicle Identification Number); and

(B) Place the data elements of the unique item identifier (enterprise identifier; serial number; DoD recognized unique identification equivalent; and for serialization within the part, lot, or batch number only: Original part, lot, or batch number) on items requiring marking by paragraph (c)(1) of this clause, based on the criteria provided in MIL- STD-130, Identification Marking of U.S. Military Property, latest version;

(C) Label shipments, storage containers and packages that contain uniquely identified items in accordance with the requirements of MIL-STD-129, Military Marking for Shipment and Storage, latest version; and

(D) Verify that the marks on items and labels on shipments, storage containers, and packages are machine readable and conform to the applicable standards. The contractor shall use an automatic identification technology device for this verification that has been programmed to the requirements of Appendix A, MIL-STD-130, latest version.

(ii) The issuing agency code--

(A) Shall not be placed on the item; and

(B) Shall be derived from the data qualifier for the enterprise identifier.

(d) For each item that requires item unique identification under paragraph (c)(1)(i), (ii), or (iv) of this clause or when item unique identification is provided under paragraph (c)(1)(v), in addition to the information provided as part of the Material Inspection and Receiving Report specified elsewhere in this contract, the Contractor shall report at the time of delivery, as part of the Material Inspection and Receiving Report, the following information:

(1) Unique item identifier.

(2) Unique item identifier type.

(3) Issuing agency code (if concatenated unique item identifier is used).

(4) Enterprise identifier (if concatenated unique item identifier is used).

(5) Original part number (if there is serialization within the original part number).

(6) Lot or batch number (if there is serialization within the lot or batch number).

(7) Current part number (optional and only if not the same as the original part number).

(8) Current part number effective date (optional and only if current part number is used).

(9) Serial number (if concatenated unique item identifier is used).

(10) Government's unit acquisition cost.

(11) Unit of measure.

(12) Type designation of the item as specified in the contract schedule, if any.

(13) Whether the item is an item of Special Tooling or Special Test Equipment.

(14) Whether the item is covered by a warranty.

(e) For embedded subassemblies, components, and parts that require DoD unique item identification under paragraph (c)(1)(iii) of this clause, the Contractor shall report as part of, or associated with, the Material Inspection and Receiving Report specified elsewhere in this contract, the following information:

(1) Unique item identifier of the parent item under paragraph (c)(1) of this clause that contains the embedded subassembly, component, or part.

(2) Unique item identifier of the embedded subassembly, component, or part.

(3) Unique item identifier type.**

(4) Issuing agency code (if concatenated unique item identifier is used).**

(5) Enterprise identifier (if concatenated unique item identifier is used).**

(6) Original part number (if there is serialization within the original part number).**

(7) Lot or batch number (if there is serialization within the lot or batch number).**

(8) Current part number (optional and only if not the same as the original part number).**

(9) Current part number effective date (optional and only if current part number is used).**

(10) Serial number (if concatenated unique item identifier is used).**

(11) Description.

** Once per item.

(f) The Contractor shall submit the information required by paragraphs (d) and (e) of this clause as follows:

(1) End items shall be reported using the receiving report capability in Wide Area WorkFlow (WAWF) in accordance with the clause at 252.232-7003. If WAWF is not required by this contract, and the contractor is not using WAWF, follow the procedures at http://dodprocurementtoolbox.com/site/uidregistry/.

(2) Embedded items shall be reported by one of the following methods--

(i) Use of the embedded items capability in WAWF;

(ii) Direct data submission to the IUID Registry following the procedures and formats at http://dodprocurementtoolbox.com/site/uidregistry/; or

(iii) Via WAWF as a deliverable attachment for exhibit line item number (fill in) ----, Unique Item Identifier Report for Embedded Items, Contract Data Requirements List, DD Form 1423.

(g) Subcontracts. If the Contractor acquires by subcontract any item(s) for which item unique identification is required in accordance with paragraph (c)(1) of this clause, the Contractor shall include this clause, including this paragraph (g), in the applicable subcontract(s), including subcontracts for commercial products or commercial services.

(End of clause)

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 29-JUN-2024 TO

28-JUN-2025

N/A NATIONAL MUSEUM OF THE US ARMY

(NMUSA)

RICK WATSON

1775 LIBERTY DRIVE

FORT BELVOIR VA 22060

(703) 946-5164

W50U8G

1001 POP 29-JUN-2025 TO

28-JUN-2026

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 29-JUN-2026 TO

28-JUN-2027

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 29-JUN-2027 TO

28-JUN-2028

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.203-18 Prohibition on Contracting With Entities That Require Certain

Internal Confidentiality Agreements or Statements-- Representation

JAN 2017

52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 52.204-16 Commercial and Government Entity Code Reporting AUG 2020 52.204-18 Commercial and Government Entity Code Maintenance AUG 2020 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-22 Alternative Line Item Proposal JAN 2017 52.227-1 Authorization and Consent JUN 2020 52.232-18 Availability Of Funds APR 1984 52.232-19 Availability Of Funds For The Next Fiscal Year APR 1984 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

MAR 2023

52.233-1 Disputes MAY 2014 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.242-17 Government Delay Of Work APR 1984 52.243-1 Changes--Fixed Price AUG 1987 52.246-1 Contractor Inspection…

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