A.01.30_Statement_of_Work_19Q0057.pdf

SCOPE OF WORK

SECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

TABLE OF CONTENTS

SECTION DESCRIPTION

C.1 SCOPE OF WORK

C.2 DEFINITIONS

C.3 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

C.4 CONTRACTOR-FURNISHED PROPERTY AND SERVICEES

C.5 SPECIFIC TASKS

C.6 APPLICABLE DOCUMENTS

C.7 TECHNICAL EXHIBITS

SECTION C: DESCRIPTION/SPECIFICATION/WORK STATEMENT

C.l SCOPE OF WORK: The Contractor shall furnish all necessary management, supervision, inspection, labor, materials, supplies, parts, equipment, transportation, and vehicles required to perform cleanup and solid waste removal services within the area of responsibility of the Dierks Lake Office, as specified and in strict accordance with all Terms, Conditions, General and Technical Provisions, Maps, Drawings, Attachments, Appendices, Exhibits, etc., contained herein. The project is located in Howard & Sevier counties in Arkansas.

C.l.l Management. Manage the total work effort associated with the cleaning and solid waste disposal services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. Provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. Maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

C.1.2 Work Control. Implement necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. Plan and schedule work to assure material, supplies, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein.

C.1.3 Work Schedule. Schedule all work to be performed during the Governments normal working hours between the hours of 7:00 a.m. and 2:30p.m at each location. Work shall begin on location at 7 a.m. on scheduled work days. During the months of March-September contractor will work Sunday, Monday, Wednesday, Friday, and Saturday. From October-February Contractor will work Monday, Wednesday, and Friday. The week of Arkansas Public Schools Spring Break, contractor will work normal schedule, plus Tuesday and Thursday of that week. Contractor shall work the week prior Memorial Day through the week following the 4th of July 7 days a week. (Submit the initial work schedule two working days prior to the start of work. Submit changes to the work schedules for the Contracting Officers approval two working days prior to performance.

C.1.4 Protection of Government Property. During execution of the work, take special care to protect Government Property including b u i ld i n gs (interiors and exteriors), grounds, roads, and any other surfaces from materials not intended. Return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, as necessary.

C.l.5 Environment and OSHA. Comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal laws, rules, and regulations and compliance with the requirements of the contract shall be immediately brought to the attention of the contracting officer or contractor authorized representative for final resolution. The contractor shall notify the contracting officer or COR in writing in addition to any verbal notification of such conflicts. The contractor shall be liable for all fines, penalties, and costs which result from violations of, failure to comply with, all such local, State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the contractor or contractor personnel may be grounds for contracting officer or contractor authorized representative to halt any and all contractor performance with a commensurate deduction of monies due the contractor until such unsafe conditions are corrected.

Take due caution not to endanger personnel during performance of this contract.

C.1.6 Safety Requirements. In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, comply with Occupational Safety and Health Act (OSHA) and all pertinent provisions of the Safety and Health Requirements Manual, EM 385-1-1.

C.l.7 Permits. The Contractor shall, without additional expense to the Government, be responsible for obtaining any necessary licenses, permits, and letters of certification. The Contractor shall comply with any applicable Federal, State, County, and Municipal laws, codes, and regulations in connection with the performance of the work specified under this contract.

C.1.8 Changes to Service Frequencies or Facility Quantities. The Government reserves the right, should it become necessary, to decrease or increase service frequencies or facility quantities in any or all parks or portions of parks.

During peak seasons, work will be required 7 days a week. For example, Arkansas Spring Break Week, and the week prior to Memorial Day through the week following July 4th) The Government may also, at any time during the duration of this contract, close any park or portion of a park and delete any subsequent service in the closed park or area.

C.l.8.1 Unscheduled Services. The Government may require the Contractor to perform cleaning or solid waste removal services after normal working hours, on unscheduled days, or perform multiple cleaning on particular facilities during major holidays or heavy use periods. The Contractor shall be notified by the COR a minimum of eight hours in advance on scheduled cleaning days and 12 hours in advance on unscheduled cleaning days, of the need for additional unscheduled services.

C.l.9 Daily Activity Reports. The Contractor's work leader on each cleaning crew shall complete a daily activity report, to be turned in daily to the Quality Assurance Inspector or COR.

C.l.l 0 Maps. Maps are not scale, nor are they intended to depict all facilities at the projects. Maps are included indicating the approximate park areas to be cleaned by appropriate legend or note. The maps show the approximate locations for camp sites, restrooms, drinking fountains, roads, picnic tables, trailer dump stations, and boat ramps, etc. Actual cleaning boundaries required may differ from the maps.

C.l.ll Tabulation of Areas and Facilities. Attachment l ists the facilities and quantities for each park per project.

If the facilities and quantities listed on the tabulation sheets differ from the actual facilities on the ground, then the actual existing facilities and quantities shall be used for contract purposes.

C.2 DEFINITIONS: As used throughout this contract, the following terms have the meaning set forth below.

C.2.1 Acceptable Quality Level (AQL). The maximum percent defective allowed for satisfactory performance, or the number of defects in a lot wherein performance will still be considered satisfactory. The allowable leeway or variance from a standard before the Government will reject the specific service. It implies that the Government recognizes that defective performance sometimes happens unintentionally. As long as the percentage of the defective performance does not exceed the AQL, the service will not be rejected by the Government. However, the contractor must re-perform the defective service when directed.

C.2.2 Ashes. The residue from burned wood, coal, and other combustible materials.

C.2.3 Clean. Clean is defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, or other residue.

C.2.4 Cleanup. Cleaning by sweeping, mopping, wiping, or power spray to remove stains, dirt, residue, trash, insects, insect webs or nests, or other foreign material.

C.2.5 Contractor. The term Contractor as used herein refers to the prime Contractor and any subcontractors.

C.2.6 Contract Discrepancy Report (CDR). A formal, written description of a contractor nonconformance or lack of performance for contracted work. A CDR, when issued by the Government, requires a formal response by the Contractor.

C.2.7 Contracting Officer. The Contracting Officer is a person with the authority to enter into, administer, or terminates contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

C.2.8 Contracting Officer Representative (COR). An individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

C.2.9 Contractor Quality Control Plan (CQCP). The Contractors written plan to control equipment, systems, or services to ensure that requirements of the contract are performed satisfactorily.

C.2.10 Critical Element. A critical element is a task, procedure, or operation which has been determined to be mandatory to fulfill the condition, value or measure comprising a standard.

C.2.11 Debris. Grass cuttings, tree trimmings, leaves, pine straw, limbs, stumps, street sweepings, roofing and construction wastes, and similar waste material.

C.2.12 Defect . An instance of a noncompliance with a service requirement. A defect may be caused by either nonperformance or unsatisfactory performance.

C.2.13 Disinfect. Application of mild commercially available disinfectant solution containing cleaner and deodorant diluted to the Association of Official Agricultural Chemists (AOAC) recommended rating for destruction of S. Aureus and S. Cholaerasuis bacteria.

C.2.14 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function

C.2.15 Foreign Material. Material not installed or applied as a part of the fixture or facility such as dirt, debris, trash, leaves, hair, limbs, or other material which may attract or hide vermin or pose a health risk to the users of the facility.

C.2.16 Garbage. Animal and vegetable waste (and containers thereof) resulting from the handling, preparation, cooking, and consumption of foods. Edible (by animal) food garbage is that portion of waste food which has been segregated for salvage.

C.2.17 Government . The Government of the United States of America.

C.2.18 Hours of Operation. The Governments normal working hours are from 7:00a.m. to 4:30p.m., Monday through Friday except Federal Holidays.

C.2.19 Inspection. The examination and testing of supplies or services (including, when appropriate, raw materials, components, and equipment) to determine whether the supplies or services conform to contract requirements.

Inspection is the process of measuring, examining, testing, or otherwise comparing the unit of service with the requirements.

C.2.19.1 Re-inspection. The Government may charge the contractor for re-inspection cost equal to the actual Government cost. These charges will be deducted from the Contractor's invoice. This charge will apply to all re-inspections of defective work that the Contractor was required to correct due to failure of the Contractor Quality Control system to locate and cure these deficiencies prior to the Government's inspection. Re-inspection costs will be computed using the effective labor rate of the Government inspector multiplied times the travel and inspection time required. The maximum re-inspection cost shall not exceed $100.00 per inspection.

C.2.20 Major Defect. A major defect is a defect that is likely to reduce materially the usability or the unit of service for its intended purpose. A major defect is a defect that judgment and experience indicate would result in hazardous or unsafe conditions for individuals using, maintaining or depending upon the service delivery, or a defect that judgment and experience indicate requires corrective action to achieve substantial compliance with contract requirements. A major defect is also classified as a collection of two or more minor defects in the same general area, all close to each other.

C.2.21 Minor Defect. A minor defect is a defect that is not likely to reduce materially the usability of the unit of service for its intended purpose, or is a departure from established standards having little bearing on the effectiveness of the unit of service. A minor defect is a defect that judgment and experience do not require re-performance for overall performance to be considered as satisfactory.

C.2.22 Non-critical element. A non-critical element is a task, procedure, or operation which has been determined to be essential to the overall condition, value, or measure comprising a standard, but will not constitute a substantial deviation.

C.2.23 Performance Requirements Statement (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor. The PRS is a summary of contract requirements identifying each task and the related performance work statement paragraph number, performance standard, acceptable quality level, surveillance method, and relative contract value.

C.2.24 Perfo rmance Work Statement (PWS). The performance Work Statement is the contract requirements document which describes the technical, functional, and performance characteristics of the work to be performed, identifies essential functions to be performed, determines performance factors, including the location of the work, the units of work, the quantity of work units, and the quality and timeliness of the work units. It serves as the scope of work and is the basis for all costs. It accurately describes the contract service requirements, including the standards to be used to determine whether the requirements have been met.

C.2.25 Planned Sampling. A sampling method in which work outputs are selected in accordance with subjective criteria established in the surveillance plan. Planned sampling is a method of looking at a subjectively determined collection of attributes or items in a lot, to form general conclusions about the quality of that lot against a standard.

C.2.26 Policing. Pickup and removal of all trash, including but not limited to animal carcasses, fish remains, tires, bags of trash, litter, fallen limbs, etc. from developed (mowed and maintained) areas of park grounds to include playgrounds, roadways, foot bridges, boat ramps, overlook areas, parking lots, camping areas, dump stations, shorelines and beaches, picnic areas, amphitheaters, nature trails, and along drainage ditches.

C.2.27 P ro j e c t . Wherea s indicated projects means the Dierks, Lakes and related features.

C.2.28 Q u a l i t y Assurance (QA). Action by the Government to ensure that the Contractor offers for acceptance products and services that conform to contract requirements.

C.2.29 Q u a l i t y Assurance Evaluator (QAE). The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance.

C.2.30 Qual i t y Assurance Plan. The part of the QASP which contains information needed to perform surveillance of a specific contract requirement. It contains a description of the contract requirement; identifying the primary method of surveillance, maximum allowable degree of deviation from a requirement (AQL), quantity of work, level of surveillance, sample size, sampling procedures, an evaluation worksheet, evaluation procedures, analysis procedures, suggested actions, payment computation examples, and related attachments.

C.2.31 Qu al i t y Assurance Surveillance Plan (QASP). A written plan that details what is to be evaluated, how evaluations are to be accomplished, frequency of evaluations, evaluation parameters, QA plan, and other information that the QAE should have to provide effective QA.

C.2.32 Qual i t y Control (QC). A method used by the Contractor to control the quality of goods and services produced.

C.2.33 Refuse . Solid wastes consisting of both combustible and noncombustible waste materials.

C.2.34 So l id Waste Removal. Removal of trash and debris from designated trash containers and disposal in accordance with state and local laws and ordinances. This includes cleaning and disinfecting trash containers and lids thereof as required to remove foreign material leaked into containers from trash container liners, and providing and installing trash can liners each service. Solid wastes may include, but too limited to, bulky items, lumber, brick/block, construction wastes and building materials, discarded furniture and appliances, metal drums, pallets, other storage and crating materials, and all other large or heavy materials and items.

C-3 GOVERNMENT-FURNISHED PROPERTY AND SERVICES: The Government will provide the contractor refuse/garbage cans. The contractor shall designate authorized personnel and alternates to remove Government- Furnished Property.

C-4 CONTRACTOR-FURNISHED PROPERTY AND SERVICES: Provide labor, materials, supplies, equipment, and vehicles to meet contract requirements, except for that which is specified as Government-furnished.

C.4.1 Point of Contact. Provide the COR a local telephone number and a point of contact for discussion of any contractual matters.

C.4.2 Communication. Provide mobile cellular telephones in Contractor supervisory and quality control vehicles for communication purposes with Government personnel.

C.4.3 Equipment. Contractor-furnished equipment, vehicles, supplies, parts, or materials found to be inoperable, unserviceable, or unsuitable for use, for whatever reason, including failure to meet Federal State, or local safety requirements shall be removed from the installation within 24 hours after identification. This requirement shall NOT be made the basis of any claim for compensation or damages against the Government.

C.4.3.1 Quantity of Equipment. Provide a sufficient number of vehicles suitable for the transportation of personnel, materials, and equipment for the use in performance of this contract. Vehicles shall meet applicable state vehicle safety standards, Corps of Engineers Safety and Health Requirements EM 385-1-1, and shall be maintained in a serviceable and presentable condition. Display contractor company name, and telephone number on all vehicles to be used in the performance of park cleanup and solid waste removal activities.

C.4.3.2 Specia l i zed Equipment. Water Blasting Equipment- Provide high pressure industrial water blasting units, either gasoline or diesel powered, with spark arresters, to be used in scheduled cleanings to obtain desired results.

C.4.3.3 Inspection of Equipment and Supplies. The COR may at any time inspect contractor equipment and supplies when in use on Government property.

C.4.4 Materials and Supplies. Provide a list of vehicles, equipment and materials, to be used on the projects in support of contract requirements. Identify as appropriate for each item, the manufacturer, product name, generic name, model or catalog number, serial number, and intended use. Provide certification that each item conforms to applicable Federal, Department of Defense, Army, state, and local laws, codes, or other regulations. Report list for additions or deletions within 24 hours of changes. (See attachment estimated annual supplies)

C.4.4.1 Water. Water for cleaning and disinfecting may be obtained from existing Government water supply systems at no cost to the Contractor. If water is obtained from sources other than the Government water supply system, all arrangements and payments, if any, shall be made by the Contractor. [NOTE: Raw lake water used for cleaning is prohibited except on fishing piers and courtesy docks).

C.4.4.2 Cleaning Agents. Soap. Soap compounds or biodegradable detergents shall be used. Deodorizers and disinfectants shall be applied in all flush toilets, urinals, showers, and sinks after cleaning.

C.4.4.3 Disinfectant. Standard commercial (AOAC) disinfectants shall be used.

C.4.4.4 Deodorize r . A deodorizer must leave a strong residual lemon or pine odor.

C.4.4.5 Deodorant Cakes. A minimum of one deodorant cake shall be maintained in all urinals. Cakes shall be of standard size and shape, containing no para-dichlorobenzene, and shall be changed out when original size has been reduced by 100%.

C.4.4.6 Toi le t Tissue. Toilet tissue must be a white, two-ply unglazed, soft and clean paper. Toilet tissue shall be locked into all available receptacles.

C.4.4.7 Locks . Contractor shall provide locks for all restroom/shower toilet paper dispensers. An estimated 60 locks shall be needed to satisfy the requirements of this contract.

C.4.4.8 Light Fixtures. Replace light bulbs in restrooms, picnic shelters, overlooks, and gate houses. Standard light bulbs shall be a maximum 60 watts, 120 volts, with a minimum average hour life rating of 2500 hours as stated on the packaging. Replace fluorescent light tubes with like size, color, and shape. LED light bulbs shall be a max of 17 watts, 120 volts, with a minimum average hour life rating of 25,000 hours as stated on the packaging.

Replace LED light tubes with like size, color, and shape. Current light tubes are 48 inches in length, 22 watts and 100-277 volts. The outside light fixtures at Dierks Lake have been upgraded to LED and require the LED light bulbs. Non- working lights shall be replaced no later than the next scheduled cleaning day.

C.4.4.9 Bac te r ia /Enzyme Deodorants. Apply bacteria/enzyme deodorant in vault toilets.

C.4.4.10 S i g n s . Provide signs with appropriate legends as specified in the standards for cleaning restrooms. (See Section C.5.1.3 Supply Services)

C.4.5 PERSONNEL

C.4.5.1 Contractor Uniform Requirements. Within 30 days after notice of award of the contract, the Contractors’ employees, other than office and clerical personnel, shall have a company identification patch on the breast pocket or on the left sleeve at the top of the arm or cap. (See EM 385-1-1, Section 5, for additional restrictions on clothing).

C.4.5.2 Removal of Contractor's Employees. The Contracting Officer may require the Contractor to immediately remove from the work site any employee who endangers persons or property, or whose physical or mental condition would impair the employee's ability to satisfactorily perform the required work. Notification to the Contractor will be verbal and in writing if time and circumstances permit. Otherwise, notification shall be verbal or by telephone, and shall be in writing as soon as possible. No such removal, however, shall reduce the Contractor's obligation to perform all work required under this contract, and immediate replacement shall be made as required.

This requirement shall not be the basis of any claim for compensation or damages against the Government.

C.4.5.3 Su p e rv i s i o n . The Contractor shall appoint in writing one foreman/superintendent. The superintendent shall be present whenever work specified herein is being performed, and have full authority and power to act for the Contractor on items pertaining to overall work performance, management, coordination, and supervision.

This individual may also serve as the one Quality Control Inspector, provided that job performance in each category is maintained at an acceptable level to the COR. The foreman/superintendent nor the Quality Control Inspector shall not be working members of a crew performing any of the scheduled services. For the purpose of this contract, it is intended that these shall be administrative positions whose responsibility is to ensure compliance with contract specifications. The superintendent and quality control personnel shall be required to have a copy of the contract in their possession at all times for referral concerning questions of Contractor responsibility. In addition, the Contractor shall designate a responsible employee to act as work leader, and to complete a daily activity report.

C.4.6 Contractor Quality Control. The Contractor shall establish and maintain an adequate quality control system to satisfactorily inspect and ensure that all work performed by the Contractor's organization is in full compliance with this contract and the instructions, provisions, specifications, drawings, and maps herein. The quality control individual, shall verify contract conformance of all work performed, to include reviewing each work leader's daily activity report to ensure that it is legible, understandable, and complete, and to notify the COR of anything requiring immediate attention.

C.4.6.1 P e r fo rma n c e Evaluation Meetings. The Contractor, the superintendent, quality control inspectors, or all, shall meet with the COR, or designated representative, periodically as determined necessary by the COR, in order to discuss performance. However, a meeting shall be held not later than one normal workday after a Contract Deficiency Report (CDR) is issued. Mutual effort shall be made to resolve any and all identified problems.

C.5 SPECIFIC TASKS. Provide park cleanup and refuse/garbage disposal services described herein. An inventory and description of the areas to receive cleanup and refuse/garbage disposal services is included in Technical Exhibit B. Perform daily cleanings to restrooms, picnic/campsites, group pavilions/shelters, sidewalks, steps/stairs, other facilities, and refuse /garage disposal services as necessary to maintain sanitary conditions as specified. Standards of performance are denoted as critical or non-critical and are describe for each specific requirement listed in paragraphs (C.5.1 through C.5.6) below.

C.5.1 Restroom and Shower Services. Provide restroom and shower cleaning and resupply services. Maintain restrooms clean and resupplied. Restrooms shall be cleaned daily according to schedule, on holiday weeks/weekends restrooms shall be cleaned twice daily (morning and afternoon). Twice a year (spring and fall) the pipe chases for restrooms shall be cleaned to remove dirt and debris. A major defect in this requirement shall be failure to perform satisfactorily in one (1) or more critical elements, or two (2) or more noncritical elements in one restroom, shower building, or vault toilet. Restroom and shower services consist of the following elements.

C.5.1.1 C l e a n i n g and disinfecting services. (Critical Element) Maintain mirrors, fixtures, partitions, dispensers, and hardware clean and free of streaks and spots. Disinfect (inside and outside) and maintain restroom fixtures including urinals, floors, walls, stalls, benches, toilets, wash basins, and floor drains clean and free of stains and odors. Maintain restrooms, walkways and stairs/steps leading to facility clean and free dirt, trash, leaves, and any other foreign debris. Do not use materials including brushes, sponges, and cloths that have been used to clean toilets or urinals to clean any other surface. Do not use materials used to clean walls, floors and partitions to clean wash basins. Disposing of disinfectants, waste cleaning water, or any substance which may be harmful to bacterial action is prohibited in vault toilets, urinals, or floor drains.

C.5.1.2 Floor care. (Critical Element) Provide floor care services for showers and restrooms. Floors shall be damp mopped and disinfected. Maintain floors clean and free of dirt, rocks, smears, stains, soap scum and odors.

Maintain floors free of standing, collected or excess water. Do not leave a slippery or slick film of water on the floor surfaces. Standing water will be removed from floors after each cleaning. Suggestion: a squeegee attached to a broom stick is an effective way to remove standing water.

C.5.1.3 Supply services. (Critical Element) Inspect dispensers and maintain toilet paper at service levels as follows: Insert a new roll of toilet tissue when a roll is used 75%. Anti-bacterial soap will be provided in the dispensers installed in restrooms, will be replenished when level reaches 50%. Replenish cake deodorant in toilets and urinals when 100% used. Maintain light fixtures clean and free of insects or debris and replace bulbs as necessary (See section C.4.4.8 Light Fixtures). Light fixtures must have all screws installed and tightened whenever bulbs are replaced. Report all vandalism on the daily activity report. Maintain toilets, urinals, wash basins, and shower drains clean and free of any obstructions. Do not use chemicals or sewer rods to unclog drains. (Employees will take all precautions to avoid skin contact with liquid or solid waste materials.) If the problem cannot be corrected, the Contractor shall lock the affected side of the building and shall notify the Contracting Officer or designated Representative as soon as possible, but no later than one hour after locking the door. An "Out of Order" magnetic or other COR approved sign furnished by the Contractor shall be attached to the locked door. These signs shall be approximately 8" X 10" with a minimum of 1" letters. Hand lettered signs are prohibited.

C.5.1.4 Graff it i Removal. (Non-Critical Element) Remove graffiti from all surfaces and fixtures within the restrooms/showers, including dryers, mirrors, walls, and partitions. Remove all graffiti from outside surfaces of structure. Graffiti removal solutions shall not damage surface or paint. If graffiti cannot be removed without damaging paint, contact the COR or designated representative.

C.5.1.5 General Surface Cleaning. (Non-Critical Element) Inside and outside surfaces of doors, doors jams, windows, screens, louvers, ceilings and roof overhangs shall be cleaned of all insects, insect nests, and webs each scheduled cleaning day.

C.5.1.6 Sidewalks. (Critical Element) All sidewalks, steps, and stairs within park areas will be maintained free and clean of dirt, rocks, debris, leaves, trash, glass, etc. Sidewalks, steps, and stairs will be policed on each scheduled cleaning day to remove debris and refuse. All refuse shall be picked up and disposed of properly.

C.5.1.7 Lost and Found items. Items that have been left on a campsite should be turned in to the respective gate attendant for the area being cleaned. Items include but are not limited to: tents, tarps, bags, grills, bicycles, scooters, lanterns, etc.

C.5.2 Picnic and Campsites. Provide picnic and campsite cleaning services. Maintain picnic and campsites clean and in an acceptable appearance. A major Defect in this requirement shall be failure to perform satisfactorily in one

(1) or more critical elements, or two (2) or more non-- critical Elements. Picnic and campsite services consist of the following elements.

C.5.2.1 Cleaning and disinfecting services. (Critical Element) Maintain living areas, impact areas, turnout pads, tent pads, perimeter of site and table surfaces clean and free of trash, debris, leaves, stains, markings, food particles, cigarette butts and any other foreign contents for unoccupied sites each scheduled cleaning day. A disinfectant shall be used each time tables are cleaned.

C.5.2.2 Grills, fire rings and debris services. (Non-Critical Element) Maintain cooker grills to include Pipe-mounted cookers and ground-type fire rings (including cooking grates) clean and free of unsightly matter to include foil, food, cans, trash, cigarette butts, etc. Ashes, coals, or burned wood shall not be blown out with a leaf blower, dumped on government property or placed in refuse/garbage receptacles. All ashes and/or debris will be disposed of in an area approved by the COR or off Government property. If fire or live coals are present, the Contractor shall take the necessary action to extinguish, and then remove ashes as described above. Partially burned wood shall be removed and stacked neatly adjacent to units. Burning of any material by the Contractor is prohibited. This task shall be performed each scheduled cleaning day for unoccupied sites.

C.5.2.3 Water and Electrical Risers. (Non-Critical Element) Water and Electrical risers associated with camping areas shall be cleaned of all insects, insect nests and webs.

C.5.2.4 General Surface Cleaning. (Non-Critical Element) Inside and outside surfaces of table canopies shall be cleaned of all insects, insect nests and webs. This task shall be performed each scheduled cleaning day for unoccupied sites.

C.5.3 Group Pavilions and Shelters. Provide pavilion and shelter cleaning and disinfecting services. A major Defect in this requirement shall be failure to perform satisfactorily in one (1) or more critical elements, or two (2) or more Non-Critical Elements. Pavilion and shelter services consist of the following elements.

C.5.3.1 Facility cleaning. (Critical Element) Maintain tables, support posts, light fixtures, cooker grills (including cooking grates) walkways, stairs/steps and benches clean and free of nails, tape, stains, streaks, trash, litter, leaves or other debris. Ashes, coals, or burned wood shall not be blown out with a leaf blower, dumped on government property or placed in refuse/garbage receptacles. All ashes and/or debris will be disposed of in an area approved by the COR or off Government property. If fire or live coals are present, necessary action shall be taken to extinguish the fire, and then remove ashes as described above. Partially burned wood shall be removed and stacked neatly adjacent to the cooker. Burning of any material is prohibited by the Contractor. This task shall be performed each scheduled cleaning day for unoccupied sites.

C.5.3.2 Floor Care. (Critical Element) Provide floor care services for pavilions and shelters. Floors shall be swept and/or damp mopped to maintain concrete surfaces free of loose dirt, rocks, dust, leaves, smears, and stains.

Maintain floors free of standing, collected or excess water. Do not leave a slippery or slick film of water on the floor surfaces.

C.5.3.3 Graffiti Removal. (Non-Critical Element) Remove graffiti from all surfaces within Group Pavilions and Shelters. Remove all graffiti from outside surfaces of structure. Graffiti removal solutions shall not damage surface or paint. If graffiti cannot be removed without damaging paint, contact the COR or designated representative.

C.5.3.4 General Surface Cleaning. (Non-Critical Element) Inside and outside surfaces of doors, windows, louvers, ceilings, gutters and roof overhangs shall be cleaned of all insects, insect nests, and webs each scheduled cleaning day for unoccupied pavilions.

C.5.4 Other Facilities. Provide other facilities cleaning services. A major defect in this requirement shall be failure to perform satisfactorily in one (1) or more critical elements or two (2) or more non-critical elements.

Other facility services consist of the following elements.

C.5.4.1 Drinking fountains/hydrants. (Critical Element) Consist of fountain bibs, bowls, sides, and faucets (if any). Maintain clean and free of all insects, insects nests, webs, dirt, organic and inorganic material, water stains and markings from surfaces. Cleaning must not damage or mar any surface or plumbing fixture. This task shall be performed each scheduled cleaning day.

C.5.4.2 Fishing Pier/Courtesy Docks/Boat Ramps. (Critical Element) Provide a clean facility. Maintain facility, walkways and steps/stairs leading to facility as well as the ramp area clean and free all fish, fish bait, trash, leaves, debris, rocks, silt, and any other foreign contents or obstructions. Cleaning and rinsing with lake water is allowed on these units only. Rocks, silt and driftwood shall not be deposited in the refuse receptacles. As a result of flooding conditions, trash, debris and any other foreign contents shall be removed as the water recedes.

C.5.4.3 Tra i l e r Dump Stations. (Critical Element) Provide a clean facility. Maintain clean and free of insects, insect nests, webs, dirt, organic and inorganic material, stains, markings, sewage odors from surfaces and spilled sewage. Cleaning shall not result in obstructed drain openings. Spreading spilled sewage to adjoining parking surfaces or grounds is prohibited.

C.5.4.4 Swim Beach Areas. (Critical Element) Maintain swim beach picnic areas and swim beaches clean and free of debris. Maintain clean and free of broken glass, cans, trash, debris, fish remains, and any other foreign contents. As a result of flooding conditions, maintain clean and free of silt, rocks, weeds, and any other foreign contents. This task shall be performed each scheduled cleaning day.

C.5.4.5 Bul le t in Boards. (Non-Critical Element) Maintain bulletin boards clean and free of debris. Maintain free and clear of wasp nests, insects, spider webs, and dirt dobber nests. Maintain plexiglass coverings free and clear of dirt, trash and any other foreign contents.

C.5.4.6 Playground Areas. (Critical Element) Provide playground cleanings services. Maintain free and clear of broken glass, cans, cigarette butts, leaves, and any other foreign contents. Rake and level surface material and contain within the borders. Playground area borders consist of landscape timbers, PVC pipe, and natural grass.

Report any unsafe or broken playground equipment on the daily report. This task shall be performed each scheduled cleaning day.

C.5.4.7 Fish cleaning stations. (Critical Element) Provide fish cleaning stations cleaning services. Maintain free and clear of all organic and inorganic matter, odors, stains, insects, insect nests, spider webs, fish scales, blood, entrails, and carcasses associated with the facility and refuse/garbage cans. Clean and disinfect the outside, lids and handles of fish remain receptacles associated with the fish cleaning station. The use of deodorizers or disinfectants is prohibited on the table top surfaces or adjacent wall surfaces. Fish remains shall be disposed of in an area approved by the COR or off Government Property. This task shall be performed each scheduled cleaning day.

C.5.4.8 Nature Trails. (Non-Critical Element) Provide nature trails cleaning services. Maintain clean and free of leaves, debris, limbs, broken glass, cans, and any other foreign contents. Clean and free includes wind and storm damage.

C.5.4.9 Over look Area. (Non-Critical Element) Provide overlook area cleaning services. Maintain sidewalks, benches and maintained mowing areas clean and free of trash, debris, litter, limbs, and any other foreign contents.

C.5.4.10 Uncontrolled Spillways/Embankments. (Non-Critical Element) Provide spillway and embankments cleaning services. Maintain embankments and maintained mowing areas clean and free of all trash, litter, debris, and any other foreign contents. Maintain bank access fishing steps below the spillway clean and free of trash, litter, debris and any other foreign contents. This includes debris deposited as a result of rain, wind, or storm damage.

C.5.5 Grounds Cleanup. Provide grounds cleanup in all areas. Maintain areas clean and free of any trash or litter. Cleaning shall be performed using any acceptable method to remove cigarette butts, glass, broken glass, bottle caps, paper, food scraps, can tabs, high water debris and any other foreign contents. A major defect in this requirement shall be evidence of 5 or more pieces of trash or litter in one defined area such as a ball field, camping loop, playground, parking lot, etc. This task shall be performed each scheduled cleaning day.

C.5.5.1 Incidental Areas. Provide incidental cleanup in all areas. Performed in conjunction with other scheduled cleaning services to maintain the entire park or area free and clear of obvious refuse/garbage, ground litter and animal carcasses. Maintain clean and free 60 feet from the centerline of the access road leading into the park, or to tree or brush lines, road right-of-way fences, whichever is closest. Maintain areas clean and free to the water's edge in all maintained park areas. This task shall be performed each scheduled cleaning day.

C.5.5.2. Exceptions. The Contractor shall not be required to clean up or remove fallen trees resulting from wind or storm damage. If a facility is occupied by the public at the time of the scheduled cleaning, the Contractor shall ask permission to service the facility. If the public objects, the Contractor shall immediately record the unit (by park and number) on the daily activity report as non-serviced units. If the facility becomes unoccupied while work is being performed in the park, the Contractor shall clean the unit as required, and remove that number from the report. The report shall be kept current and maintained by the cleaning crew so that a unit which is found dirty and rejected by the Government's Quality Assurance Inspector can be checked against the cleaning crew's report for occupied sites.

A site that is confirmed as being occupied will be counted as non-performance rather than as a reject.

C.5.5.3. Leaf Blowing. The contractor shall provide leaf blowing services at least once weekly, up to twice weekly may be required during certain times of the year. The contractor will blow off leaves and other debris to include sticks, limbs, rocks, etc. from campsite living areas. Leaves shall be blown a minimum of 5 feet from all timbers which outline the campsite living areas. The contractor will blow leaves out a minimum of 3 feet around park structures and facilities to include restrooms, showers, pavilions, playgrounds, parking areas, etc. All inorganic material shall be picked up and disposed of in accordance to this contract.

C.5.6 Refuse and Garbage Collection/Disposal services. Provide refuse/garbage collection and disposal services in all park or areas. The number of refuse cans within each area may vary. Refuse and garbage disposal services consist of the following elements. A major defect in this requirement shall be failure to perform satisfactorily in one (1) or more critical elements.

C.5.6.1 Collection services. (Critical Element) Remove refuse waste placed at collection stations both in containers and in the immediate area within a 25-foot radius of the collection station. Leave collection stations in a neat and orderly manner, free of solid waste, spillage, and waste left or spilled in the area by container users.

Collect refuse to minimize container overflow and ensure adequate collection capacity remaining on non-pickup days.

C.5.6.2 Waste Container Liners. (Critical Element) Replace with new waste container (liner) in the refuse cans.

Maintain refuse/garbage receptacles in the upright position and in designated location. No separate or additional payment will be made for refuse/garbage disposal. This shall be considered as part of the cleaning services necessary to satisfy the requirements of the contract.

C.5.6.3 Special Waste. (Critical Element) Maintain park areas free and clear of special wastes. Special wastes as defined by the State of Arkansas include the following: oil filters, batteries, tires, herbicide/pesticide containers, and paint or paint thinners, etc. If the contractor encounters special waste, the waste shall be disposed of in accordance with Federal, State, County and Municipal Laws, codes and regulations.

C.5.6.4 Cleaning R e c e p t a c l e s . (Critical Element) Clean and disinfect containers free of wastes and waste residue, inside and out. Maintain interior and exterior surfaces of clean and free of strong odors, dirt, and any foreign contents. Perform additional cleanings in March and October of each year. When convenient, this date shall coincide with the first scheduled service day of those months. A Material Safety Data Sheet on the cleaning agent and disinfectant along with a work schedule must be submitted and approved before start of this work.

C.5.6.5 Deodorizer/Insecticide services. (Critical Element) The Contractor is required to have each receptacle treated with a COR-approved deodorizer and insecticide the first scheduled service day of each month, (unless directed otherwise by the COR) to control odor and pests. The insecticide, only applicable to restrooms, must be applied by a State of Arkansas licensed and certified applicator. Proof of certification must be presented to the COR one calendar month prior to the first scheduled application.

C.5.6.6 Collection Vehicles. (Critical Element) Clean and spray collection vehicles with an approved disinfectant. Maintain vehicles free of obnoxious odors, minimize the attraction or propagation of pathogenic vectors, and maintain a neat and clean appearance. Maintain vehicles and trailers used for transporting refuse to the disposal sites. Collection vehicles and trailers shall be equipped to prevent liquids from leaking and shall have covers to contain the garbage and refuse while in transit.

C.5.6.7 Special Instructions and General Information related to Refuse and Garbage Collection/Disposal services.

The following instructions are provided related to the requirement for performance of Refuse and Garbage Collection/Disposal Services. Failure to comply with the following instructions or failure to recognize the following conditions will be considered unsatisfactory performance and constitutes grounds for termination.

C.5.6.7.1 Quantities of Waste. There are no restrictions on the volume, type or the source of the refuse/garbage. Burning of trash in the receptacles is prohibited. The collection of refuse/garbage scattered by animals, wind or dropped during emptying or hauling operations is mandatory. No drain holes shall be drilled or cut in the receptacles for any reason.

C.5.6.7.2 Disposal services. Refuse/garbage removed from Government property shall be disposed on private property or Municipal Landfills. The Contractor must make all the necessary arrangements, obtain permits required, and make all payments for use of the disposal areas. Furnish the Contracting Officer a letter from the owner(s) of the property or landfill stating the authorization to use the disposal area. If the proposed disposal area is not presently being utilized as an authorized State, City or County landfill, the Contractor must furnish the Contracting Officer's Representative a letter from the State of Arkansas approving the area for refuse/garbage disposal. This approval shall be required even if the Contractor owns the land. If fees are charged for use of a disposal area, those fees are the responsibility of the contractor but receipts shall be furnished to the COR on a monthly basis. If County Landfills are used to dispose of refuse/garbage it shall be disposed of in the county it was collected. Example-trash from parks located on DeQueen Lake shall be disposed of in Sevier County only. Recycle bins will be properly disposed of in local recycling centers. These bins will be located in various parks at each lake. These will be collected on normally scheduled cleaning days.

C.5.6.7.3 C h a n g e s to Service Frequencies or Receptacle Quantities. The Government reserves the right, should it deem necessary, to decrease or increase service frequencies or receptacle quantities in any or all parks or portions of parks. A minimum notice of 10 calendar days will be given prior to any increase or decrease. The Government at any time during the duration of this contract may close any park or portion of a park for reasons such as flooding or construction activities, and delete any subsequent service in the closed park or area. This increase or decrease will be negotiated between the Contractor and the COR.

C.5.6.7.4 U n s c h e d u l e d Refuse/Garbage Service. Provide refuse/garbage collection in any or all of the parks on the lake after normal working hours or on unscheduled days. The Contractor will be notified by the COR a minimum of eight hours in advance on scheduled service days and 12 hours in advance on unscheduled service days. Payment for unscheduled collections will be negotiated between the Contractor and the COR.

C.5.6.7.5 Relocation of Receptacles. Relocate the trash can receptacles within each park, not to exceed 15 percent of the total number by park, one time only, at no additional cost to the Government. During periods of rising water or flooding, the Contractor shall monitor lake level fluctuations and relocate low-lying receptacles to higher ground.

C.5.6.7.6 Pressure Washing. Contractor shall pressure wash all interior and exterior of facilities on the last Wednesday of each month. A mild cleaning solution shall be used in conjunction with the pressure washing. Care will be taken to not damage government facilities and buildings.

C-6 APPLICABLE DOCUMENTS

C.6.1 the U.S. Army Corps of Engineers SAFETY AND HEALTH REQUIREMENTS MANUAL, EM385-1-l.

C.7 TECHNICAL EXHIBITS. The following technical exhibits are provided:

TECHNICAL EXHIBIT 1 -Tabulation of Park Facilities and Quantities

TECHNICAL EXHIBIT 2 - Estimated Supplies Required (Annual)

TECHNICAL EXHIBIT 3 - Performance Requirements Summary Tables

TECHNICAL EXHIBIT 4 - Payment Computations

Technical Exhibit 1 - Dierks Lake Tabulation of Park Facilities and Quantities

Dierks Lake

FACILITIES:

Jeff.

Ridge

Horseshoe Bend

Blue Ridge

Restroom/Showers (all types)

2 2

Picnic/Camping

95 14 22

Pavilions/Shelters 2 1 0

Fountains/Hydrants

66 13 22

Fishing Piers 1 0 0

Trailer Dump Stations 2 1 1

Swim Beaches

0 1

Bulletin Boards 1 1 2

Amphitheaters

Playground Areas

Fish Cleaning Stations 2 0 1

Trash Cans

Nature Trails

Overlook Areas

Grounds Policing

Embankment/Spillway

Parking Lots

Courtesy Docks

Boat Ramps

Road Mileage

3.40

1. 50

1.10

Annual Visitation (#visits)

72,209

22,939

12,070

NOTE: All quantities are estimated, and are given for information purposes only.

Facilities

*Overlook

Restroom/Showers (all types)

Picnic/Camping 1 Pavilions/Shelters 1 Fountains/Hydrants 1 Fishing Piers 0 Trailer Dump Stations

Swim Beaches 0 Bulletin Boards 0 Amphitheaters 0 Playground Areas 0 Fish Cleaning Stations

Trash Cans 2 Natural Trails 0…