PWS_2021.pdf

Performance Work Statement (PWS)

USPFO Wireless Internet Service

7 June 2021

C.1 Background

USPFO and all sub-departments including warehouse requires access to wireless internet to complete daily tasks more efficiently. During network outages, and while on generator, wireless internet will be available so that production will not stop. The vendor will maintain and support their hardware/equipment and software whenever processing issues are encounterd.

C.2 Objective

Obtain fiber and wireless backup internet connection for the USPFO and all sub-departments in need of wireless internet to not stop connection during power outages, internet outages, and after storms.

C.3 Requirement

To install new fiber and wireless connection to the Internet to serve as a backup for when the internet is out, power is gone, and after storms. The internet speed required is 100M download and upload. The contractor shall be responsible for the purchase of all cabling, access points, switches, and routers needed for the wireless connection infrastructure.The contractor shall ensure wireless equipment placed on the roof can handle up to 75mph hurricane winds. The contractor shall provide for the physical security of contractor installed equipment until installation is completed and accepted by the customer. The contractor shall be responsible for the design, configuration and installation of all cabling, access points, switches, and routers needed for wireless connectivity. In addition to providing technical support during regular business hours, the contractor will also provide after hours technical support, when necessary. Contractor shall schedule initial equipment installation and maintenance during off peak hours Monday through Friday. Holiday and weekend work must be scheduled with COR if needed. Notification of an event extending a preventive maintenance period or which may degrade system performance shall be disseminated to customer immediately. If the event is foreseen, no less than 7 days prior to the event.