W9124P-20-Q-0008 PWS.pdf

USATA-NG-0013-20

Attachment 01

PERFORMANCE WORK STATEMENT

SERVICE AGREEMENT FOR CRITICAL MAINTENANCE OF IRRADIATION SYSTEMS

1.0 BACKGROUND. The U.S. Army Nucleonic Laboratory, a division of the Army Primary Standards Laboratory and component of the U.S. Army TMDE Activity (USATA) located at Redstone Arsenal, Alabama has a requirement for a service agreement for ensuring that its gamma calibration systems are protected to the highest level and operate at maximum performance. Both systems are located at Building 5417, Redstone Arsenal, AL. The service agreement shall provide preventive and remedial (on-call) maintenance and repair parts for the following government-owned and operated equipment:

One each J.L. Shepherd Model 81-16Q gamma calibration system (system serial number 7085). The system consists of a control panel, source shield/operational tower assembly, air compressor pump, and automated track/calibration table. It is located at USATA, Building 5417, Redstone Arsenal, Alabama.

One each J.L. Shepherd Model 81-22T gamma calibration system (system serial number 7134). The system consists of a control panel, source shield/operational tower assembly, air compressor pump, and automated track/calibration table. It is located at USATA, Building 5417, Redstone Arsenal, Alabama.

One each Hopewell Designs, Inc. N40-2DD-A Neutron calibration system (serial number 0615-4131). The system consists of a control panel, source shield/operational tower assembly, air compressor pump, and laser distance indicator. It is located at USATA, Building 5417, Redstone Arsenal, Alabama.

2.0 OBJECTIVE. Under this service agreement the Contractor shall furnish as much as possible, perform all work on-site at the location of the equipment. If any element of either system requires repair beyond the capability of the contractor on-site (factory repair is required), the contractor shall be responsible for providing the appropriate packaging for transportation to the factory. Perform any required services in accordance with the original equipment manufacturers (OEM) specifications. All labor, diagnostic software, hardware, documentation, schematics, repair parts, any required shipping of equipment and parts, and tools required to provide both scheduled preventive maintenance (PM) and “on-call” remedial maintenance (RM) for stated model and serially numbered items listed at 1.0 above. Furnish all labor, materials, manuals, minor repair parts, test equipment, schematics, and calibration standards to provide maintenance services. Major repair parts will be outside the scope of this contract. Furnish a service report to the Government upon completion of each service (PM, RM). The report shall include the following:

(1) Date and time notified of equipment malfunction (RM)

(2) Date and time of arrival on-site (RM)

(3) Date and time of completion of service (RM)

(4) Model(s) and serial number(s) of equipment serviced (PM, RM)

(5) Description of malfunction (RM)

(6) Description of service performed (PM, RM)

(7) Remedial action taken to correct malfunction (RM)

(8) Number of hours expended for service (RM)

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(9) Parts used and cost of each part (RM)

(10) If off-site work is required Model(s) and serial number(s) of parts evacuated to factory for repair, and copy of factory invoice for repairs

Maintenance shall be provided on-site at Building 5417 or Building 5435, Redstone Arsenal, Alabama, as applicable to the location of the equipment.

3.0 CONTRACTOR TASKS.

3.1 Preventive Maintenance (PM). Under this service agreement the Contractor shall provide, annually, one (1) preventive maintenance visit, on-site, for the servicing of each item of equipment listed under paragraph 1.0 above. PM shall be performed Monday through Friday, between 7:00 AM and 5:30 PM Central Standard Time (CST) or Central Daylight Time (CDT) as the case may be. Preventive maintenance is defined as maintenance performed by the contractor which is designed to keep the equipment in proper operating condition and which is performed on a scheduled basis. PM shall include, but not be limited to, cleaning and servicing of movable and wear-prone parts in the operational tower assembly and on the automated track/calibration table, as well as minor repair parts (as required).

3.2 Remedial (on-call) Maintenance (RM). Under this service agreement the Contractor shall provide unlimited on-call emergency maintenance visits, on-site, for each item of equipment paragraph 1.0) as required during the twelve month period of performance. The contractor shall perform RM, defined as maintenance which results from equipment failure and is performed as required, after telephonic notification by the Government to the contractor that equipment is malfunctioning. The contractor shall make every effort to begin repairs within approximately 72 hours after notification that equipment is malfunctioning. This maintenance shall be performed Monday through Friday, between 7:00 AM and 5:30 PM CST (or CDT as the case may be). The contractor shall ensure and demonstrate proper operation of the repaired system prior to departure from the site and shall in no case leave the equipment in a non-functional condition.

There shall be no additional charges to the Government if maintenance is required within a 72 hour period because of a recurrence of the same malfunction to the same element of a system.

3.3 For both PM and RM, the Contractor shall provide unlimited on-site visits to Redstone Arsenal, Alabama. On-site shall include factory inspection as recommended by the manufacturer, Certification, and maintenance of covered equipment. The Contractor shall also provide instrument performance verification and instrument certification, including all labeling and documentation.

3.4 The contracted price for this service agreement shall include the cost of all required repairs and repair parts during the one year period of performance and subsequent options as exercised by the Government. It shall also include unlimited technical support with priority response, technical reviews utilizing call history data, updates to instrument software, instrument relocation services, and automatic case logging of services performed.

3.5 The Contractor shall provide technically qualified personnel with the ability and expertise to perform maintenance services on the equipment model(s) listed in 1.0 above. Work shall be performed in accordance with the best commercial practices without unnecessary delays or interference with government mission or functions.

3.6 In the event that it is necessary to return equipment to the Contractor’s facility for comprehensive maintenance, the Contractor shall be responsible for the equipment from the time it leaves the Government site until it is returned to the Government in good operating

Attachment 01 condition. In this event, the Contractor shall provide, at Contractor-expense, a “loaner” system pending return of the unit to the government.

3.7 Excluded from this service agreement are damages due to abnormal conditions but not limited to misuse, neglect, and fire/water damages.

3.8 As a firm-fixed price contract equipment shall not be added or deleted from this contract without the expressed authority of the Government’s Contracting Officer.

3.9 There shall be no added maintenance charges by the contractor for preventive or remedial maintenance performed within the terms of this agreement.

3.10 Nuclear Regulatory Commission (NRC) License. The contractor shall be licensed by the NRC or an agreement state to perform the tasks required by this contract. The contractor, if licensed by an agreement state, shall obtain and provide to the Government a copy of an NRC Certificate of Reciprocity authorizing the contractor to work on a Federal installation. This shall be done prior to beginning any work under this contract.

4.0 GOVERNMENT TASKS.

4.1 The Government shall provide adequate storage space for spare parts, tools and test equipment required by the Contractor in performance of Contractor tasks, as well as adequate working space, to include desks, chairs, heating, lighting, ventilation, electrical current and outlets for tools and test equipment for use by the Contractor’s customer support technicians.

These facilities shall be within a reasonable distance of the equipment to be services and shall be provided at no additional cost to the Contractor.

4.2 Subject to applicable security regulations, the Government shall provide the Contractor access to the equipment to perform the maintenance services.

5.0 PRINCIPAL PERIOD OF MAINTENANCE (PPM). On-site services shall be provided by the Contractor during normal business hours, 0730 – 1630 hours, Monday through Friday (excluding weekends and holidays).

6.0 PERIOD OF PERFORMANCE – In accordance with Section B of the contract.

7.0 QUALITY REQUIREMENTS. Not applicable.

8.0 GOVERNMENT-FURNISHED EQUIPMENT. None.

9.0 Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated sub-contractors employees shall comply with applicable Installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force

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Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

10.0 CONTRACTOR MANPOWER REPORTING REQUIREMENT – SERVICE CONTRACTS.

10.1 Department of the Army requires reporting of all contractor labor hours associated with services, to include calibration and repair, provided to United States Army organizations;

therefore,

10.2 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contractor for the U.S. Army TMDE Activity via secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DOD organization that is receiving or benefiting from the contracted services.

10.3 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

http://www.ecmra.mil/