01.PWS_Data_Intergration_Sustainment_v5.docx

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DATA INTEGRATION SOLUTION Federal contract opportunity
Solicitation number
W9124J-16-R-0052
Issued by
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Sam Houston

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Performance Work Statement for Data Integration Solution

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PERFORMANCE WORK STATEMENT

For US Army North Data Integration Sustainment

PART 1

GENERAL INFORMATION

1. General: This is a non-personnel services contract to provide Desktop analytics solutions services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Desktop analytics solutions services as defined in this PWS except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Objectives: To provide training of existing Desktop Analytics solutions and the implementation of new knowledge management analysis tools and their supporting or underlying integrated databases.

1.2.1 Performance requires these tools, along with their training, and training support, to accomplish enhanced levels of knowledge, financial, contracting, manpower and personnel management, property and logistics for resource management performance and optimization. The requirement is for daily, command-wide visibility by each sub-organization into resource availability, status and performance, with the capability of projecting resource needs into the future for each type and element of resource.

1.2.2 Contractor on-site activities will include focused needs assessment, tools optimization and training of government personnel.

1.2.3 Contractor personnel will additionally be supportive of knowledge management, programming, budget preparation, planning, budget execution, accounting operations, travel operations, credit card management, contracting, personnel and manpower systems while serving as technical advisors on the tool to US Army North leadership.

1.2.4 Contractor shall understand and apply appropriate principles and technologies to safeguard data in both Secret Internet Protocol Router (SIPR) and Non-Secure Internet Protocol Router (NIPR) environments.

1.3 Scope:

a. US ARMY NORTH requires training on the Desktop Analytics solutions and the implementation of new knowledge management analysis tools and their supporting or underlying integrated databases to aid US Army North in knowledge management, financial, planning, contracting, manpower, supply, property, and personnel activities.

b. US ARMY NORTH requires these tools, along with their implementation, training, and support, to accomplish enhanced levels of knowledge, financial, contracting, manpower and personnel management, property and logistics for resource management performance and optimization. The requirement is for daily, command-wide visibility by each sub-organization into resource availability, status and performance, with the capability of projecting resource needs into the future for each type and element of resource.

c. Contractor on-site activities will include focused needs assessment, tools optimization and training of government personnel.

d. Contractor personnel will additionally be supportive of knowledge management, programming, budget preparation, planning, budget execution, accounting operations, travel operations, credit card management, contracting, personnel and manpower systems while serving as technical advisors on the tool to US Army North leadership.

e. Contractor shall understand and apply appropriate principles and technologies to safeguard data in both Secret Internet Protocol Router (SIPR) and Non-Secure Internet Protocol Router (NIPR) environments.

1.4 Period of Performance: The period of performance shall be for one (1) year after the award of contract.

1.5 General Information

1.5.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements).

1.5.1.2 The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall, upon request, provide to the Government their quality control documentation. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system. The Contractor shall provide monthly detailed statements (with itemized charges) due the 15th of every month or the following Monday if the 15th is a Saturday/Sunday.

1.5.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.5.3 Federal Government Holidays: The contractor may be required to perform services or travel on holidays.

Columbus Day2nd Monday of October
Veterans Day11th day of November
Thanksgiving Day4th Thursday of November
Christmas Day25th day of December
New Years Day1st day of January
Martin Luther King Jr.'s Birthday3rd Monday of January
Presidents Day3rd Monday of February
Memorial DayLast Monday of May
Independence Day4th day of July
Labor Day1st Monday of September

1.5.4 Hours of Operation: The contractor is responsible for conducting business, between the hours as dictated by the mission, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at Fort Sam Houston, San Antion, TX.

1.5.6 Type of Contract: The government will award a Firm Fixed Price Contract.

1.5.7 Security Requirements: Contractor personnel (to include subcontractors) performing work under this contract must have a Law Enforcement Local Files Check for all employees that will be entering US government facilities or handling government documents, and shall ensure all personnel maintain a cleared security required for the life of the contract. Documentation of the these checks shall be made available to the COR upon request.

1.5.7.1 Company shall provide names and social security numbers of all employees that will be entering US government facilities to the COR seven days in advance of each event.

1.5.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.7.3 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be reimbursed by the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost reimbursed by the Contractor.

1.5.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.7.3 Lock Combinations: Not applicable.

1.5.8 Special Qualifications:

a. Contractor support shall provide personnel who have currently been assigned roles in General Fund Enterprise Business System (GFEBS) and who have expertise in Army Major Command Knowledge Management (KM), Financial Management (FM), MS Office, and MS SharePoint to enhance on the Desktop Analytical product presently in use at US Army North. Minimum of 5 years automating and integrating ODS, G-Army and GFEBS, financial systems from data sources such as BXU, FMEDDW, FMRP, G-Army FMEDDW, G-Army FMRP, GPC, GTCC, POM, NXG, ZFSC5, ZFSC9, and Army civilian payroll using Microsoft Office products. Desired is 7 years’ experience integrating and automating disparate DOD/Army financial systems. Minimum is three (3) years’ experience with GFEBS. Minimum is five (5) years’ experience with STANFINS. Contractor personnel shall have the financial system information and/or expertise to work with data sources such as GFEBS/STANFINS/PBAS/GTCC/DTS/DCPS and to incorporate other sources listed in paragraph 3b and 3c. Contractor personnel must combine the functional FM expertise with a complete working knowledge of Desktop Analytical tools. Proven expertise in MS Access with Visual Basic for Applications, Excel, and PowerPoint is required. Desired is certified 2007/2010 Microsoft Office Specialist (MOS), tests 77-602, 77-603, and 77-605 or better.

b. Contractor shall demonstrate strategic engineering, manpower, IT inventory, KM, FM and contract data automation and integration experience and MSOffice interoperability skills to train and implement the current dashboard and desktop infrastructure, enhancing currently existing Desktop Analyticals, and expand these to subordinate commands. Contractor must demonstrate the ability to automate and integrate Army financial data, manpower data, knowledge management databases, strategic planning engineering data (SIPR access required), and CISCO inventory data. Contractor shall be able to explain what the information means as they train the workforce to develop and use the Dashboard and desktop tools. Contractor shall be able to work the source data and understand what the information means, to incorporate it into the dashboard, and to verify the integrity of the data. Contractor shall have experience in all systems listed in paragraph 3b and 3c to be able to verify data after dashboards/ desktops tools are built and be able to train individuals. Contractor is required to understand the financial and contract data so that they can verify the information on the dashboard is in accordance with the official financial management reports.

c. Contractor must possess a Secret Clearance to have access to the Secret Internet Protocol Router (SIPR) Network.

1.5.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.5.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.11 Key Personnel: The follow personnel are considered key personnel by the government: TBD. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800-1800, Monday thru Friday or as needed in support of ongoing support events. This applies with the exception of Federal holidays (that do not conflict with ongoing support) or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.5.12 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee; prior to . ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification badge shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings or working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

1.5.12.1 The Contractor shall ensure that their employees entering US government facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

1.5.12.2 Company will return all issued US Government Common Access Cards (CAC), installation badges and passes the Directorate of Emergency Services when the contract is completed or when a contractor employee no longer requires access to the installation.

1.5.12.3 Should the security condition change at any facility or installation, the Government may require changes in contractor security requirements. Thus, the contractor shall have a facility security clearance.

1.5.13. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.5.14 Contractor Travel: The Contractor may be required to travel with the continental US (CONUS) during the performance of this contract as the event missions dictate, but all attempts will be made to locally source to avoid unnecessary cost to the Government. The contractor may be required to travel to off-site training locations in support of this PWS. The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.5.15 Other Direct Costs: Not applicable.

1.5.16 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.5.17 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.18 PHASE IN /PHASE OUT PERIOD: Not applicable.

1.5.19 Personnel Requirements.

1.5.19.1 Contractor and all associated sub-contractor employees that will be entering US Government Facilities shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.19.2 All contractor employees supporting this contract that will be entering US Government Facilities, require, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.2. CONTRACT ADMINISTRATOR. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.3. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.4. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.9. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.11. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.12. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.13. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.14. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.15 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.16. TRANSLATION. The rendering of text/concepts within documents from the source-language to the target-language.

2.1.17 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.18. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACORAlternate Contracting Officer's Representative
AFARSArmy Federal Acquisition Regulation Supplement
ARArmy Regulation
ARNORTHArmy North (FIFTH ARMY)
BXUSTANFINS Cummulative Obligation Report
CBRNEChemical, Biologica, Radiological, Nuclear, Explosive
CFRCode of Federal Regulations
CMRContract Manpower Reporting
CONUSContinental United States (excludes Alaska and Hawaii)
CORContracting Officer Representative
COTRContracting Officer's Technical Representative
COTSCommercial-Off-the-Shelf
C-WMDCounter-Weapons of Mass Destruction
DADepartment of the Army
DD250Department of Defense Form 250 (Receiving Report)
DD254Department of Defense Contract Security Requirement List
DFARSDefense Federal Acquisition Regulation Supplement
DMDCDefense Manpower Data Center
DODDepartment of Defense
FARFederal Acquisition Regulation
FMEDDWGFEBS Transaction Code for Drilldown for Budget Entry Documents Report
FMRPGFEBS Transaction Code for All Postings Report
G-ARMY FMEDDWGlobal Combat Support System-Army Drilldown Report
G—ARMY FMRPGlobal Combat Support System-Army All Postings Report
GPCGovernment Purchase Card
GTCCGovernment Travel Credit Card
HIPAAHealth Insurance Portability and Accountability Act of 1996
KOContracting Officer
NXGSTANFINS Monthly Obligation Report
OCIOrganizational Conflict of Interest
OCONUSOutside Continental United States (includes Alaska and Hawaii)
ODCOther Direct Costs
PIPOPhase In/Phase Out
POCPoint of Contact
POMProgram Objective Memorandum
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Program
SCDSecurity Cooperation Division
STANFINSStandard Army Finance Information System
TETechnical Exhibit
ZFSC5GFEBS Transaction Code for Cummulative Status by Fund Center Report
ZFSC9GFEBS Transaction Code for Cummulative Status with Open Commitments Report

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not applicable.

3.2 Facilities: The Government will provide the necessary workspace to perform services.

3.3 Utilities: Not applicable.

3.4 Equipment: The Government will provide support only when allowed AND when approved by the COR.

3.5 Materials: The Government will provide support only when allowed AND when approved by the COR.

3.6 Acceptance of Services: When all services have been deemed acceptable and there is documented objective quality evidence to support acceptable performance the COR will accept the services provided and authorize payment upon satisfactory completion of the work. Payment will be provided with Government Purchase Card.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Clearance: Required for access to SIPR network.

4.3. Materials. The Contractor shall provide Sub-contractors all the materiels necessary to perform the services as outlined in this PWS.

4.4. Equipment. The Contractor shall provide the correct amount of IAW Performance Work Statement and as required by the mission.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1 The contractor shall provide project status using the monthly Program Status Report that shall include a program schedule for all contractually authorized work. All scheduled work elements shall be integrated into the schedule. The contractor shall employ an automated scheduling tool, and that tool will be integrated with their certified project management processes. .

5.2 The Dashboard: Contractor shall continualy analyze the resource tools required for each contract, personnel, manpower, engineering, IT inventory, financial, programming, and planning function within US Army North as specified in this PWS and maintain a daily updated presentation of operational status at each level of the organization. The tool set shall be maintained by automating and integrating data as is provided for in the already existant Desktop Analyticals of each functional area using the available DoD-standard systems and all other supporting systems and processes. All source systems in use by US Army North shall be integrated for a common view of resources.

5.3 The contractor shall maintain contitivity with the multiple data sources required to be integrated into common perspectives for cross-system analysis. As data sources are phased out and new sources defined, contractor shall remap feeds and train the user who will be taking over that role, once the contract is over. The user must be trained within five days of any change in the daily processes.

5.4 Dashboard Sustainment and Maintenance. Contractor shall deliver sustainment support, performing the daily data loads and updates that provide the complete financial picture and decision ready information. Contractor shall adjust and update the dashboard based on new informational requirements, new data sources, and assist users in designing their desktop tool excel spreadsheet to meet their specific needs.

5.5 The contractor shall provide a monthly project status reflecting the following:

· tasks accomplished during the month

· issues encountered during the month

· tasks scheduled for the next month

· total funds on contract

· funds expensed to date

· funds remaining

· travel during the month

5.6 Program Management. The contractor shall provide program management (PM) support under this contract. This includes the management and oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this PWS. The contractor shall identify a Program Manager (PM), who shall provide management, direction, administration, quality assurance, and leadership of the execution of this contract.

5.7 TRAVEL. The COR may change or cancel a scheduled trip on short notice. All travel shall be approved by the COR prior to execution all travel will be within the Continental US (CONUS) and reimbursable in accordance with the Joint Travel Regulation (JTR).

5.8. CONTRACTOR MANPOWER REPORTING APPLICATION (CMRA). In accordance with SECARMY Memoradum, dated 7 Jan 2005, Accounting for Contract Services. The Contractor must report contractor manpower on a monthly basis to the Contractor Manpower Reporting website at https://cmra.army.mil. The COR shall verify that the Contactor has complied with the required contractor manpower reporting and document any observations.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS): Not applicable.

6.1. The Contractor (to include subcontractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures (for example, insert Army Regulation (AR) 25-2, Information Assurance or Army Regulation (AR) 530-1, Operations Security.)

PART 7

DELIVERABLES

7. DELIVERABLES. Key products to be delivered are: See attached, Exhibit 2.

PART 8

ATTACHMENT/TECHICAL EXHIBIT LIST

8. Attachment/Technical Exhibit List:

TECHNICAL EXHIBIT 1 : Performance Requirement Summary TECHNICAL EXHIBIT 2: Deliverables TECHNICAL EXHIBIT 3: Historial Workload

Technical Exhibit 1

Performance Requirement Summary

5.0 Performance Requirements Summary

Contract Task/Deliverables
Performance Standard/Indicator
Acceptable Quality Level(s)
Surveillance Method
Incentive/ Disincentive
5.1 Monthly Program Status Report
Timeliness

Success = 0 days delinquent Draft report format submitted to COR within 20 days of award.

Due by the 5th day of the following month.

100% inspection
*
5.2 The Dashboard
Timeliness/Quality

Success=100% Draft slidedeck presented within 20 days of award.

Final 30 days after draft.

100% inspection

5.3 Dashboard Sustainment and Maintenance.
Timeliness/Quality

Success=100%

1. Training Plan due within 30 days of award.

2. Monthly updates on status of training will be provided by 5th day of following month.

100% Inspection

5.5 Monthly project status.
Timeliness

Success = 0 days delinquent Draft report format submitted to COR within 20 days of award.

Due by the 5th day of the following month 100% inspection

5.6 Travel.
Timeliness

Quality/ Success = 100% ea mo

WAWF submissions by the 15th day calendar day for travel incurred the previous month
100% inspection

*Contractor compliance will be utilized for CPAR reporting periods and the results of the data will be used to substantiate objective ratings of contractor performance.

Note: Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

Technical Exhibit 2

Deliverable Schedule

DELIVERABLES: The Contractor shall provide all deliverables on tasks identified in this PWS. Additionally, the Contractor shall provide a Monthly Status Report describing activities of those assigned to the project, problems encountered, actual or recommended corrective action, and a summary of funding activity. The COR will review all deliverables.

Deliverables
Frequency
Medium Format
Submit to
1
Automated and integrated database/data engine (Desktop Analytical tools) training and associated Power-pivots training that will provide transactional level information for Financal Analysts and Budget Manager desktop use.
1. Training Plan due within 30 days of award.

2. Monthly updates on status of training will be provided by 5th day of following month.

Electronically in MS Word, Excel, PowerPoint
COR
2
Dashboard slide deck creation for the Engineers and KM functions and use and maintenance training for US Army North Commander and key subordinate functional areas in the ARNORTH G1, G6, G8, Knowledge Management and Engineers. Automating common data to present in a synchronized manner.
Draft of slide deck due within 30 days of award.
Electronically in MS Word, Excel, PowerPoint
COR
3
The dashboard for Engineers (SIPR access required) integrate the status of equipment, personnel, and unit readiness for emergency management, and disaster relief to include a user interface to create reports on the readiness status by unit, equipment, and personnel.
Due within 30 days of draft presentation.
Electronically in MS Word, Excel, Powerpoint
COR
4
The dashboard for the Knowledge Management functionality accesses Citrix database to upload the most current personnel contact roster and provide status of taskings.
Due within 30 days of draft presentation.
Electronically in MS Word, Excel, Powerpoint
COR
5
Train government officials in each area described in 8b to possess the skills to build, maintain and sustain the aforementioned dashboards and desktops tools and adapt to changing data sources.
1. Training Plan due within 30 days of award.

2. Monthly updates on status of training will be provided by 5th day of following month.

Electronically in MS Word, Excel, Powerpoint
COR
6
Customer Service: The goal of customer service is responsiveness and timely resolution of issues based on reasonable prioritization. Contractor shall record and track all service requests to allow for multiple simultaneous requests for assistance to be handled.
Completed within stated timelines per PWS
Electronically in MS Word, Excel, Powerpoint
COR
7
Requests for customer service will be responded to within two (2) business days and minor issues resolved within ten (10) days. More in-depth solutions will be resolved within 20 business days but require status reports at days 10, 15 and 20 as part of nobmal progress reports. Initial requestors must receive feedback as individual or consolidated updates by unit at these times as well. This serves as a mechanism to ensure open flow of information.
A list of assigned personnel by location within 30 day after contract award; and within 5 days of personnel changes, per thereafter PWS

Provide Employee List w/in 5 days of contract award, per PWS para. 1.

3. Publish SOS Contact Staff Roster within 5 days of full performance and monthly thereafter as distribution roster, per PWS.

Electronically in MS Word, Excel, PowerPoint
COR
8
Monthly status reports detailing the following information
Draft of report format to be submitted within 20 days of award.

Due by the 5th day of the following month.

Electronically in MS Word, Excel, PowerPoint
COR
10
Reporting period information include a narrative review of work accomplished during the reporting period and significant events, deliverable process, problem areas, anticipated activity for the next reporting period, description of any travel or unique services provided, and other relative information. These reports are quick and concise overviews of current Dashboard and Analytics state of operations which include key tasks ongoing or complete with emphasis areas from the past 2 weeks to present. In addition, the report will include a tentative plan for the next 2 week period. The reports are designed to be a 1-2 page management tool.
Due by the 5th day of the following month.
Electronically in MS Word, Excel, PowerPoint
COR
11
Contractor will run daily engine uploads loads, pivot tables, dashboards refreshed, verification and maintenance to keep these items functional.
Engine uploads will be run first thing in the morning. Updates will be available by 10 am.
Verbal reporting
COR

Technical Exhibt 3

Historial Workload

Labor Category
Hours
Business Specialist
1920

File details come from the government source that posted it. Updated .