IB08 - Amendment - BLDG 501 - W9124D24Q00720002.pdf

0012009133

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to respond to industry questions, revise PWS paragraph 5.1, and to extend the offer due date from 18-September-2024 to 23-September-2024 1000 ET (Fort Knox Local Time) due to the delayed posting of industry questions and answ ers.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 2

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 17-Sep-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W9124D24Q0072

X 9B. DATED (SEE ITEM 11)

06-Sep-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

17-Sep-2024

CODE

MISSION AND INSTALLATION CONTRACTING CMD

MICC FORT KNOX

BLDG 1109B STE 250

199 6TH AVE

FORT KNOX KY 40121-5720

W9124D 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124D24Q0072

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 18-Sep-2024 10:00 AM to 23-Sep-2024 10:00 AM.

TABLE OF CONTENTS

The Table of Contents has changed from:

Exhibit/Attachment Table of Contents

DOCUMENT TYPE DESCRIPTION PAGES DATE

Attachment 1 Addendum to FAR

52.212-1

Attachment 2 ACWS Transition Information for Offerors

Attachment 3 PWS - Bldg 501 Internet B+3 to:

Exhibit/Attachment Table of Contents

DOCUMENT TYPE DESCRIPTION PAGES DATE

Attachment 1 Addendum to FAR

52.212-1

Attachment 2 ACWS Transition Information for Offerors

Attachment 3 PWS - Bldg 501 Internet B+3

17-SEP-2024

Attachment 4 Industry Questions and Answers

17-SEP-2024

(End of Summary of Changes)

Army Contract Writing System (ACWS) Transition Information for Offerors

a. The Army Contracting Enterprise (ACE) is in the process of deploying new solicitation and contract writing software to Army contracting offices worldwide. Known as the Army Contract Writing System (ACWS), this modern software suite will soon replace most existing Army contract writing systems, including the system used to create and release this Solicitation.

b. During this transition period, Offerors are hereby advised:

1. The Contracting Office may use any combination of contract writing systems to create and release documents related to this solicitation (e.g. solicitation amendments and awards, if any).

Due to this:

i. This solicitation may contain different offer submission instructions than other solicitations released by the same Contracting Office (e.g. requiring offer submission via the PIEE Solicitation Module vs. e-mail). Offerors should review all offer submission instructions contained in the solicitation documents and direct any questions or concerns to the Contract Specialist or Contracting Officer.

ii. If the Contracting Office switches contract writing systems prior to award, documents you receive from the Contracting Officer or view on SAM.gov or other forums may appear noticeably different than the initial solicitation or previous solicitations or awards from the same Contracting Office. This is normal and expected.

iii. A change between contract writing systems may cause important information concerning solicitation response (amendments) or accepted terms (awards) to take on different formatting or appear in different parts of later documents issued. Offerors shall review all documents carefully to locate this important information and direct any questions or concerns to the Contract Specialist or Contracting Officer.

2. The Government does not intend to use the transition between contract writing systems to effect any changes to solicitation or award terms and conditions without accompanying document narratives explicitly stating such changes are deliberate and desired. While the Contract Specialist and Contracting Officer will take care to minimize or eliminate any inadvertent changes when adapting to the new contract writing software, you, as the Offeror, may still be the first to spot such errors. Therefore, Offerors shall:

i. Notify the Contracting Officer immediately if any observed changes, removals, or additions affect your award eligibility, violate or alter existing quote/proposal terms, or could affect Contract performance post-award.

ii. Take special care to ensure all fill-in Clauses are populated and remain populated across documents received from the Contracting Office throughout the Solicitation and Award process.

iii. Contact the Contracting Officer listed on the first page of the solicitation or solicitation amendment for guidance if you notice or suspect any inadvertent change has occurred between document issuances.

3. The Contracting Officer will correct problems affecting award documents (if any) via bilateral modification, at no cost to the Contractor. Any such modification will reconcile the award with the latest version of this solicitation reflecting deliberate action by the Contracting Officer (e.g.

the first issuance if no amendments, or the latest amendment with accompanying narratives), inclusive of any documented pre-award negotiations or accepted supplemental offer terms.

4. In the unlikely event a network disruption, contract writing system error, or financial system error threatens timely award of the requirement set forth in this solicitation, the Contracting Officer:

i. May elect to use alternative mechanisms to obligate funds and allow work or deliveries to legally begin to the benefit of, and with legal protection for, both parties.

ii. Will incorporate the latest version of this Solicitation into such mechanisms to serve as a framework for contract execution until any such system problems are resolved.

iii. Will ensure any action taken does not conflict with the stated offer evaluation and award methodology of this requirement.

iv. Will issue a complete, properly-formatted award accurately reflecting this requirement and all applicable terms and conditions once systems return to normal.

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

USACC HQ G6 Building 501 Internet Service - Base Plus 3 Option Years

Base: 29 September 2024 – 28 March 2025 Option Year 1: 29 March 2025 – 28 March 2026 Option Year 2: 29 March 2026 – 28 March 2027 Option Year 3: 29 March 2027 – 28 March 2028

PART 1

GENERAL INFORMATION

1. General: This is a non-personal service(s) contract to provide and install managed Internet services to support Building (BLDG) 501. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform installation of managed Internet services to support building 501 as defined in this Performance Work Statement (PWS) except for those items specified as government furnished equipment (GFE) and services. The contractor shall perform to the standards in this contract.

1.2 Background: Cadet Summer Training (CST) and Cadre Facility Development (CFDC) require the Installation of Managed Internet services in building 501. The requested managed Internet services provide the necessary capabilities.

1.3 Scope: Provide installation of managed Internet services to support building 501. Dedicated up to 500 Mbps service. Installation of 6 switches into existing government furnished equipment (GFE) racks.

Install 224 patch cables to existing patch panels and connect main switch to existing contractor network using NEC fiber. Will also launch a splash page with acceptance of terms which will include content filtering.

1.4 Objectives: The managed internet services will provide CST and CFDC the ability to obtain managed wireless connectivity throughout building 501.

1.5 General Information:

1.5.1 Quality Control (QC): The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The contractor’s quality control program is the means by which the contractor assures that work complies with the requirement of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award (Deliverable # 1.0, see Technical Exhibit B)

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have five (5) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than three (3) days prior to the anticipated change and before implementation by the Contractor.

The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables

(etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7

Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided

Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 The Contractor shall inform the COR of issues or potential issues that might affect the performance within twelve (12) hours of identifying those issues. Verbal reports shall be followed up by written reports within three (3) days. (Deliverable # 2.0, see Technical Exhibit B)

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 U.S. Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal. Work shall be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 24 hours a day, 365 days a year except U.S. Holidays identified in paragraph 1.6.3. above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur 24 hours a day, 365 days a year.

1.5.4.3 Contractor Support Hours: The Contractor shall provide internet service 24 hours a day every day of the contract period of performance (PoP). The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at Building 501 located at 1053 FD-1011, Fort Knox KY, 40121.

1.5.6 Type of Contract: The government will award a firm fixed price (FFP) contract.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Installation Access: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy.

In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB)

(Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations

Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured in accordance with (IAW) the Army Physical Security Program (AR 190-13)

1.6.3 Operations Security (OPSEC) Requirements: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and

Contractor of any deficiencies; coordinate availability of government furnished equipment, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.9 Key Personnel: The following personnel are considered key personnel by the Government:

Contract Manager/Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall be easily identifiable through the display of badges.

1.11 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.12 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.13 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.14 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.14.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13. In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site: Short sleeve shirt, Long trousers, Steel-toed safety boots; and Hard hat.

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

2.1.1 Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer – A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

2.1.4 Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

2.1.5 Day – means, unless otherwise specified, a calendar day.

2.1.6 Defective Service – A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7 Deliverable – Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8 Equipment - Means a tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale and does not ordinarily lose its identity or become a component part of another article when put into use.

Equipment does not include material, real property, special test equipment or special tooling.

2.1.9 Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.”

2.1.10 Government Property - All property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.11 Property Administrator - An authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

2.1.12 Physical Security – The part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

2.1.13 Quality Assurance – (or Government contract quality assurance) The various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.14 Quality Assurance Surveillance Plan (QASP) – The key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

2.1.15 Quality Control – All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.16 Splash Page - A splash page is a page that appears on your website before a user can see other pages on the screen.

2.1.17 Subcontractor – One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.18 Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19 Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms and Abbreviations: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System BLDG Building CAC Common Access Card CFR Code of Federal Regulations CFDC Cadre Facility Development CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf CST Cadet Summer Training DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation GFE Government Furnished Equipment IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office IAW In accordance with ID Identification IGCE Independent Government Cost Estimate IT Information Technology KO Contracting Officer Mbts Megabits per second NEC Network Enterprise Center OCI Organizational Conflict of Interest ODC Other Direct Costs OPSEC Operations Security PA Property Administrator

PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact POP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit USACC United States Army Cadet Command USAG United States Army Garrison UOM Unit of Measure WAP Wireless Access Point WiFi Wireless Fidely

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items And Services:

3.1 Services: Reserved.

3.2 Facilities: The Government will provide BLDG 501, 1053 FD-1011, Fort Knox KY 40121 for installation of services.

3.3 Utilities: The Government will provide electricity to BLDG 501. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc.

after using the required amount to accomplish tasks requiring the use of the utilities.

3.4 Equipment: Quantity of Twelve (12) Cisco Catalyst 2960-X Series 48 Port Switch, SKU #

CMMLR00ARB.

3.5 Special Tooling and Test Equipment: Reserved.

3.6 Materials: Reserved.

3.7 Training: Reserved.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Reserved.

4.3 Materials: Reserved.

4.4 Vehicles and Equipment: The contractor shall provide all the equipment required to fulfil part 5 of this PWS.

4.5 Background Checks: Reserved.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for BLDG 501, 1053 FD-1011, Fort Knox KY 40121 to include install and operate a high speed commercial wired internet to all rooms.

5.2 Tasks: Tasks consist of the following:

5.2.1 Provide managed Internet service for from 29 September 2024 to 28 September 2025 for the life of this contract.

5.2.2 Provide managed Internet service to 224 rooms (112 two room suites) in building 501. Services shall include five static IP addresses, fiber Internet 500 megabits per second (MBPS) and managed router service (MRS) for Internet with 95% compliance; no more than 5 discrepancies found per month.

5.2.3 The contractor shall provide, install, and configure six (6) switches with required licencing and related equipment to work with patch cables.

5.2.5 The contractor shall provide, and install 224 patch cables from patch panels to new switches.

5.2.6 The contractor shall connect to the existing contractor network using Network Enterprise Center (NEC) fiber. GFE: Quantity of twelve (12) Cisco Catalyst 2960-X Series 48 Port Switch, SKU

CMMLR00ARB.

5.2.7 The contractor shall test and validate all connectivity after install.

5.2.8 The contractor shall provide services to launch a splash page with acceptance of terms which will include content filter. The splash page will require a minimum of a username and password which shall be provided by the contractor.

5.2.9 The contractor shall provide all necessary replacement parts and associated labor without additional travel cost.

5.2.10 The contractor shall provide all software, diagnostic, licenses, and telephone support 24 hours a day, 7 days a week.

5.2.11 The contractor shall provide automatic software updates to include any fixes or newly released versions.

5.2.12 The contractor shall provide onsite internet coverage 24 hours a day, 7 days a week for all 224 barracks rooms in building 501 with 95% compliance; no more than 5 discrepancies found per month.

5.2.13 The contractor shall provide a response time for outages or issues within four (4) hours to ensure critical availability with 95% compliance; no more than 5 discrepancies found per month.

eric.v.tollefson.civ

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5.2.14 The contractor shall dispatch a technician to the wireless location and perform initial assessment of the issue within 1 business day for service issues with 98% compliance.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc.

are mentioned in this PWS and are listed below.

6.1 Army Directive 2014-05;

6.2 AR 190-13; Army Physical Security Program

6.3 AR 530-1; Operations Security

6.4 Privacy Act of 1974

6.5 Public Law 93-579

6.6 5 United States Code Section 552a.

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A - Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

TECHNICAL EXHIBIT A

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY LEVELS

(AQLs)

INCENTIVE/DIS

INCENTIVE E

PRS #1 – PWS para

5.2.2. The contractor

shall provide Internet speeds and bandwidth of 500Mbps

Maintain Bandwidth speed of up to 500Mbps.

95% Compliance; no more than 5 discrepancies found per month.

CPARS Reporting

PRS #2 - PWS para

5.2.12 The contractor

shall provide onsite Internet coverage 24 hours a day, 7 days a week

Internet Coverage 24 hours a day, 7 days a week.

PRS#3 - PWS para

5.2.13 The contractor

shall provide a response time within four 4 hours to ensure critical availability.

4 hour response time once notified of service issue.

PRS#4 – PWS parar

5.2.14 The contractor

shall dispatch a technician to the wireless location and perform initial assessment of the issue within 1 business day for service issues.

Onsite technician within 1 business day of service issues

98% Compliance CPARS Reporting

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies

Medium/ Format

Submit To

1.0: Para 1.61.The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award.

Within ten (10) days after date of contract award.

1 Copy

Email

COR.

2.0: Para 1.5.1.1 The Contractor shall inform the COR of issues or potential issues that might affect the performance within twelve (12) hours of identifying those issues.

Verbal reports shall be followed up by written reports within three (3) days.

Inform COR of issues within 12 hours of identifying issues. Verbal reports shall be followed up by written reports within three (3) days.

n/a Email or Phone COR

3.0: Itemized invoice for services rendered.

Monthly invoice 1 Copy Electronically WAWF

PRS 1 PWS para 522 The contractor shall provide Internet speeds and bandwidth of 500Mbps Maintain Bandwidth speed of up to 500Mbps 95 Compliance no more than 5 discrepancies found per month CPARS Reporting:

Onsite technician within 1 business day of service issues:

98 Compliance:

CPARS Reporting:

Monthly invoice:

1 Copy:

Electronically:

WAWF:

Questions from Industry W9124D-24-Q-0072

Q1: 1.3 Scope: “Installation of 6 switches” (In Part 3 Section 3.4 it mentions “Quantity of 12 Cisco 2960 48 port switches. Can you confirm count of switches to quote?

A1: 6 switches should be provided by you. 6 will be enough ports to provide for all rooms.

Q2: 1.4 “ability to obtain managed wireless connectivity throughout building 501” – Are these existing AP’s? Or are we being asked to quote managed Wi-Fi for the entire building too?

A2: Manage Wi-Fi for the entire building.

Q3: 5.1 Basic Services “to include installation and operate a high-speed Wi-Fi network.”

– Same question. Are we quoting managed Wi-Fi for the entire building, and could we get a building floor plan?

A3: Amend to read: WI-FI is misnomer. Commercial WIRED internet to all rooms.

Q4: 5.2.2 “Provide managed Internet service to 224 rooms in building 501” This might answer the question about the Wi-Fi, but could the customer confirm?

A4: Make sure all 224 rooms have commercial connectivity through their rooms RJ45 jack to a managed commercial switch.

Q5: 5.2.6 “The contractor shall connect to the existing contractor network using the NEC fiber.” – This sounds like the new request is only for Internet and switches that will connect to the existing Wi-Fi contractor network, is this correct?

A5: You need to provide wired commercial service to the building using existing building infrastructure.

Q6: Can the government confirm if the contractor will be required to provide wireless access points? If so would the government provide the drawings for Bldg 501.

A6: None required.

Q7: Will the government be providing the twelve (12) Cisco Catalyst 2960-X Series 48 Port Switch, SKU CMMLR00ARB?

A7: Yes.

Q8: Can the government provide the address of the demarc location of where Internet services are provided to the base?

A8: According to our NEC “no commercial internet comes through or is demarc’d at the NEC. The vendor would have to work with the MICC on the specific building.” And “While we have commercial service providers demarc in our facility they are not for commercial internet and if the circuit was brought into the LNEC there would be no way to extend it to bldg 501. It needs to be delivered directly to bldg 501 by commercial path.”

Q9: Will the contractor be responsible for any cabling?

A9: Yes, all cables from the patch panel to the switch will be required.

Q10: If the contractor does not have to provide access points, can the government provide an equipment inventory of what access points are installed?

A10:

1st

2nd

3rd

Aruba AP

Q11: We would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services? If not brand new, could you please provide the current / previous contract number?

A11: W9124D-20-P-0132 / Time Warner Cable Enterprises LLC

Addendum to FAR Provision 52.212-1, Instructions to Offerors-Commercial Items

Solicitation/Request for Quote Requirements – Instructions, Conditions, and Notices to Offerors

A. Request for Quote Submittal and Inquiries:

A.1. The Offeror shall provide the following information:

Company Name

Company Address

Point of Contact

Phone Number

Email Address

UEI Number

CAGE Code

SAM Unique Entity ID

Tax Identification Number

A.2. This Request for Quote (RFQ) is issued as a commercial acquisition using combination of FAR Parts 12 and 13. This solicitation is a 100% Small Business Set-Aside. The government anticipates award of a firm fixed price contract from this solicitation. The resulting contract will be awarded using Simplified Acquisition Procedures (SAP) to the offeror with the lowest price who is responsible and responsive. The low offer will be analyzed to determine if the offeror’s proposed quote is fair and reasonable utilizing price analysis techniques in accordance with the guidelines in FAR Subpart 15.404-1(b)(2).

A.3. The Mission and Installation Contracting Command (MICC) – Fort Knox primary point of contact responsible for providing information and responding to inquiries is the Contract Specialist (CS). The CS is Andrea Skilinski and can be contacted at 502-624-6859, or via email at andrea.m.skilinski.civ@army.mil. The alternate point of contact is the Contracting Officer (KO). The KO is Smauel M. Henderson and can be contacted at 502-624-2206, or via email at samuel.m.henderson1.civ@army.mil.

A.4. All offerors wishing to do business with the government must possess a valid UEI number, Cage code and shall be registered in the System for Award Management (SAM). Offerors shall register online at www.sam.gov.

Offeror's SAM registration must be active in order to be eligible for award. Offers containing a name and address (Block 17a of SF1449) different from that registered in SAM may be deemed ineligible for award.

A.5. Offerors are encouraged to present their best prices in their initial quote submission. Quotes shall be submitted prior to the closing date and time identified on SF 1449 block eight (8), to the CS via email. Offeror’s quote shall remain valid for a period of 60 days after the closing date and time identified on SF 1449 block eight (8). Electronic submissions via facsimile will not be accepted.

A.6. Offerors shall complete blocks 17a, 17b, 30a, 30b and 30c on page 1, SF Form 1449. Offerors are reminded to complete and return all required certifications contained in this solicitation.

A.7. Offerors shall submit any questions regarding this solicitation in writing to the CS no later than 10:00 AM Eastern Time (ET) on 23 September 2024, in order to allow a written response prior to the quote due date. No remarks or written responses to questions by government personnel will change the terms or conditions of this RFQ.

The RFQ will only be changed by a formal written amendment issued by a MICC – Fort Knox Contracting Officer

(KO).

A.8. A site visit is scheduled for 12 September 2024 at 0900 (9:00 AM) ET at Building 501 located at 1053 FD- 1011, Fort Knox KY, 40121. If you plan the attend the site visit, the Government requests that you RSVP by email no later than 10 September 2024 at 1600 (4:00 PM) ET to the Contract Specialist (CS), Andrea Skilinski via email at andrea.m.skilinski.civ@army.mil and the Contracting Officer, Samuel M. Henderson via email at samuel.m.henderson1.civ@army.mil.

A.9 All amendments will be posted to the SAM.gov website at https://sam.gov/. It is the offeror's responsibility to acknowledge all amendments within their quote.

A.9. Quotes and acknowledged amendments that are late may not be accepted.

A.10. It is the Government’s intention to award without discussions Offerors are encouraged to present their best prices in their initial quote submission.

(End of Provision)