Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR THE US ARMY RECRUITING

COMMAND

Bldg 1307 Loading Dock Gate Upgrade Service

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide installation of motorized remote controlled locking mechanism on rear loading dock to include a Common Access Card (CAC) reader and motion detector for bldg. 1307 to include a one year warranty on the equipment installed. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform procurement and delivery as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Contractor shall support the purchase and installation of outlined upgraded equipment to the existing gate, to include providing resolution in the event of any issues.

1.3. Objectives: Install a new motorized remote controlled locking mechanism on the rear loading dock gate that includes a CAC access reader, motion detector as well as provide a one year warranty to include repair of equipment installed. Repair the gate within 72 hours or if the gate cannot be fixed, replace with a new motorized device unless facility is closed for extended period for holidays or unidentified disaster.

1.4. Scope: Onsite repair of all equipment associated with this contract (motor, CAC reader, hardware and software). Services include preventive maintenance, troubleshooting and repair device. Order and replace parts when needed with in the one year warranty.

1.5. General Information: Services performed should deliver the outlined equipment per technical exhibit 4 and install so that everything is operational.

1.5.1. Recognized Holidays: Contractor cannot deliver the equipment or install on Federal holidays and training holidays (TBD).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.5.2. Hours of Operation: The contractor shall deliver and install the equipment between the hours of 8:00 am – 4:00 pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.3. Place of Performance: The purchase to be performed under this contract will be delivered to bldg.

1307, 3rd AVE, Ft. Knox, KY 40121 (USAREC HQ).

1.5.4. Type of Contract: The government will award a Firm Fixed Price contract.

1.5.5. Key Personnel: The follow personnel are considered key personnel by the government: The contractor shall provide a contract manager who shall be responsible for the performance of the purchase/delivery. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer (KO). The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8.00 AM till 4.00 PM local time, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below: must be well versed in the contract. Must be able to dispatch employee(s) to designated location where repair is needed.

1.5.6. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Program/Project Manager with experience in leading technicians throughout the United States.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer MFD Multi-Function Device OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit USAREC United States Army Recruiting Command WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: No Government furnished property, equipment or services.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS which include:

4.1.a. Two HySecurity Model DC15 Slide gate Operators with Built-in-Battery Back up; 115/220VAC 4.1.b. Two Concrete Pads for Operators 4.1.c. Two Edco Surge Suppressors for Power 4.1.d. Three sets of Photoelectric Beams 1 Linear 48” Gooseneck Pedestals Painted Black 4.1.e. One Concrete Pad for Pedestal 4.1.f. Two 6 5/8 Bollards with Yellow PVC Covers 4.1.g. One Lot of Install Supplies 4.1.h. One Year and Labor Warranty Period 4.1.i. Provide 4 Element Composite Cable Plenum White-Jackets

4.2. Provide a bill of materials and labor for the cost of motorizing the loading dock gate.

4.3. Provide all the necessary components, including software in order to motorize the loading dock gate and make it compatible with the current C. Cure 9000 system or equal.

4.4. Install a Bridgepoint iSTAR Ultra SE panel or equal in the Land Area Network (LAN )closet in order to facilitate usage of the new CAC reader.

4.5. Install a CAC reader on a pedestal in order to access the locking dock gate from the exterior.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide a designated phone number, email or online system for customers to requests for service to vendor.

5.1.1 Testing of Equipment. Acceptance upon successful test run after the equipment and software has been installed.

5.1.3. The COR will continually monitor the installation of the equipment to ensure performance.

5.1.4. Warranty shall include product support via telephone, email, online.

5.1.5. Next Business Day service shall include service from 8:00AM to 4:00PM eastern standard time, Monday through Friday excluding federal holidays and training holidays, if applicable.

5.1.7. Provide all the necessary components, excluding software in order to motorize the loading dock gate and make it compatible with the current C. Cure 9000 system.

5.1.8. Install a network-ready door controller built on the Linux platform that supports up to 32 readers.

This powerful controller supports both traditional hard-wired and wireless locks, all in the same controller.

Of the 32 supported readers, 16 may come from the Access Control Module’s (ACM) I/O units panel in the LAN closet in order to facilitate usage of the new CAC reader.

5.1.9. Install a RDR CAC reader on a pedestal in order to access the locking dock gate from the exterior

5.2. CONTRACTOR MANAGEMENT REPORTING (CMR):

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Army Recruiting Command (USAREC) via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/ Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) RESERVED

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

Technical Exhibit 1 – Performance Requirements Summary

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE OBJECTIVE PERFORMANCE STANDARD PERFORMANCE

THRESHOLD

INCENTIVE /

DISINCENTIVE

Provide quality product IAW specifications with no defects

Deliver 95% within 30 days of contract start date

Acceptable level of performance is to deliver, install, and make operational all equipment (as outlined in the vendor quote scope of work & materials) within 30 days from contract start date.

Damaged or unserviceable equipment will be reported to the government within 48 hours

Contractor compliance to 95% shall be monitored for CPAR reporting.

Do not invoice until all equipment is installed and working properly.

Provide all loading dock gate equipment and install at Bldg 1307, FKK.

Provide an invoice in the GOVT WAWF system for payment once installation is confirmed

Contractor compliance to completed service requests per day shall be monitored for CPAR reporting.

Monitor and track all gate supplies and equipment.

95% Provide report to the government POC weekly as to the status of the equipment and installation.

Maintain detailed records of installation and all equipment.

Contractor compliance shall be monitored for CPAR reporting.

Provide customer support via telephone, email, online system

95% Provide customer support daily between the hours of 8:00am and 4:00pm local time Monday through Friday excluding federal holidays and DOD facility closures

Acceptable level of performance is to respond to the customer request within 4 hours

Contractor compliance Shall be monitored for CPAR reporting.