W9124C19R5010_LRC_McCrady_Training_Meal_Support_Services_PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

McCrady Meal Support LRC Fort Jackson Part I

General Information

1. GENERAL: This is a non-personal services contract to provide support at McCrady Training Center food service requirements to meet meal support needs at one Dining Facility. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide meals at the state operated full time dining facility located in the LTG James C. Dozier building, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. Two categories of diners are authorized meal service under this contract, Subsistence in-kind (SIK), and NON SIK. The Government will provide payment only for SIK diners. Non SIK diners will pay for meals consumed. The Contractor shall adhere to the requirements of TB MED 530 and AR-30-22 as applicable to the performance standards in this contract. Payments will be based upon actual headcounts by meal type for each day as approved/verified by the Logistics Readiness Center, Food Service Branch, Fort Jackson.

NOTE: This Performance Work Statement (PWS) contains areas of special emphasis for the administration of the Full Time Dining Facility (FTDF), Appendix 8 to the Master Cooperative Agreement by the South Carolina Military Department, Deputy for State Operations, hereinafter referred to as the Contractor.

1.2. Background: The Army in its acquisition pursuit of quality food service has improved its method of contracting. To capitalize on new approaches; e.g., proven commercial practices, management innovations, and best value contracting, the Army will award its food service contracts as a Performance Based Service Acquisition (PBSA). This idea will foster partnering arrangements between Government and Industry. This approach is in keeping with the Undersecretary of Defense for Acquisition initiative to convert federal service contracts to performance-based on Installation Approach.

1.3. Objectives: To provide a quality food program that supports the warfighter with flexible, efficient and cost effective contract food service support.

1.4. Scope: The Contractor shall provide quality services in support of the McCrady Meal Support service program that supports the Warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses Dining Facility Management functions, food preparation, facility sanitation and janitorial duties. Performance criteria for overall Dining Facility duties fall under Contractor responsibilities.

1.5 Period of Performance: The period of performance shall be for one year.

1.6. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain a Quality Control Program (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor to ensure that it performs and delivers high-quality service and products. And it shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing.

1.6.1 The Contractor shall submit their QC Plan within 30 days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation. The Quality Control Plan shall address as a minimum:

1.6.2. Inspection System. The contractor shall develop, implement and maintain a system to inspect their services as well as their subcontractor services and products to ensure compliance with PWS requirements, and applicable laws and regulations. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

1.6.3. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken.

1.6.4. Deficiency Identification, Prevention and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification; procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.5. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

1.6.6. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.7. The QCP shall have a customer comment processing system for correction of Contracting Officers Representative (COR) validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). Government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process. The contractor shall document all customer complaints and report the complaint to the COR within one workday after receipt of complaint. The contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval.

1.6.9. Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.7. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Property Management System: Not applicable

1.10. Contingency Plan: The Contractor shall provide and maintain a contingency plan for continuation of performance of services under this contract should acts of God, labor disputes/strikes, subcontractor defaults, terrorist acts, mobilizations/deployment and buildup of forces occur. Written plan submitted to the KO not later than 20 days after award of contract. Plan will be approved by the Government. The Contractor shall open additional and close operating Dining Facilities as required by the installation feeding mission during contingencies and emergencies with the approval of the KO. The Government will provide advance notification to the greatest extent possible for additional or reduced services. Any reduced or extended services as a result of a contingency operation will be negotiated separately to the TO.

1.11. Recognized Federal Holidays: The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

1.11.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.11.2 When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.11.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.11.2.2. Reschedule the work on any day that is mutually satisfactory.

1.11.3. Hours of Operation: The purpose of this contract is to reimburse the State of South Carolina, South Carolina Adjutant General’s Office for feeding mobilized Individual Ready Reserve (IRR) soldiers and Mobilized Navy Sailors. The Contractor shall establish a meal cost for each meal period (Breakfast, Lunch, and Dinner), Meals Ready to eat, and commercial box lunches. The contract will also be required to provide warming and cooling beverage service. The Contractor shall work with the military agency at the McCrady training center to develop projected meal requirements as required to prepare for each meal period.

The Contractor shall provide food service operations in accordance with the terms and conditions of this Appendix and this Statement of Work. The Site Commander will provide the Contractor with a projected headcount at least 72 hours prior to the meal serving period. The Contractor shall accept written changes to the projected headcount up until 12 hours prior to the meal serving period. Any change will be considered an official order for services. Projected headcount will be considered final and will result in payment to the Contractor for this projected amount or actual headcount, whichever is greater.

SPECIAL EVENTS:

The South Carolina Army National Guard (SCARNG), McCrady Training Center, hereinafter referred to as the South Carolina Regional Training Institute (SCRTI) may conduct special events, which will require special event meal support for Navy and Army IRR soldiers supported under this contract. The events will include military officers and staff and may include family, friends, and honored guests. The events may be, but are not limited to Holiday Meals, Army’s Birthday, Organization Day Social and promotion parties, Family Day, etc. These events may be scheduled during the day, evening and/or weekend hours. The Contractor shall be notified in writing at least one week prior to the event(s). The SCRTI will be invoiced for the appropriate meal rate (i.e., breakfast, lunch, or dinner) as stated in the pricing schedule if events are conducted in the dining facility. Extension of meal hours may be required to accommodate said events. SCRTI reserves the rights to negotiate with the Contractor’s Dining Facility Manager for special events held at the dining facility that are outside the scope of conventional breakfast, lunch, or dinner.

The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.11.3.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.11.4. Place of Performance: Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at McCrady Training Center located 5411 Leesburg Rd, Eastover, SC 29044.

1.12. Security Requirements:

1.12.1. Security Clearance:

All Contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC).

Visitor Group Security Agreement. The Contractor shall sign a Contractor Visitor Group Security Agreement IAW Fort Jackson local policy to protect classified information involved in performance under this contract or TO. The Agreement will outline responsibilities in the following areas: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements; security education; personnel security clearances; reports; security checks; security guidance; emergency protection; protection of Government resources; DD Forms 254; periodic security reviews; and other responsibilities, as required.

1.12.1.1. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.12.1.2. Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than 5 days after award.

1.12.2. Common Access Card Issuance:

All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC). The CAC shall be worn at all times, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear the CAC in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Reference CAC Issuance and Revocations: DoDI 5200.46, September 9, 2014

Contractor personnel shall be required to obtain a CAC at least ten (10) work days prior to start of base contract period or prior to performance under this contract, whichever comes first.

The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance.

The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.12.3 National Industrial Security Program (NISP).

The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with—(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

--Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1. Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

--Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

--In-processing and out-processing Contractor personnel for security matters.

--Obtaining Contractor personnel security clearances.

--Documenting and reporting actual and potential security problems.

--Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

--Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S. Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DOD 5200.1-R, NISP Operating Manual.

1.12.3.1 Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; Department of Defense (DOD) 4500.9-R, and Department of Defense Instruction (DODI) 5100.76 and DODI 5220.22, and applicable local policies. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13.

1.12.3.2. Key Control. Not applicable

1.12.3.3. Lock Combinations. Not applicable

1.12.4. Information Security Plan. Not applicable

1.12.5. Access and General Protection/Security Policy and Procedures:

All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. Sponsoring organizations, activities, and persons will be responsible for monitoring contractor access by submitting a completed and approved DES Form 118 to the Installation Provost Marshall Office, detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an AIE visitor card on a case by case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one to three years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by submitting an approved DES Form 118 to the Provost Marshall Office. Renewed short term passes must be re-processed at the All American VCC. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.13. Anti-Terrorism Program

1.13.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.13.1.1. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days.

1.13.1.2. iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf

1.13.2. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.14. Safety:

The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.14.1. Environment and OSHA:

The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.15. Special Qualifications. Not applicable

1.15.1 Organizational Conflict of Interest: The contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5.

1.15.1.1. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractors mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15.2. General:

1.15.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.15.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.15.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.15.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.15.3.1. The follow are considered key personnel by the Government: The Contractor shall provide a Contract Manager (CM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate Contract M (ACM), who shall act for the Contractor when the CM is absent, shall be designated in writing to the KO at the post award conference. The CM or ACM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM or ACM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.15.3.2. Qualifications for all Key Personnel:

1.15.3.2.1. Contract Manager (CM): The CM shall meet or exceed the following minimum qualifications:

a. Current 40-hour Sanitation Certification as defined in section 6.1.1 (within 4 years)

b. Pass a background check and be able to maintain a Common Access Card (CAC) to meet the installation access criteria as addressed in Section 2.2.1.5a Access and general protection/security policy and procedures.

The ACM shall meet or exceed the same qualifications as the CM.

1.15.5. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.15.6. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.15.6.1. The contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in TB MED 530, Paragraph 2-201.11 /NAVMED P-5010-1/AFMAN 48-147 IP pg.25 for contractor employees. The Contractor (to include subcontractors) shall wear and display an Identification (ID) Badge. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. Contractor employees that have not been issued an identification badge shall coordinate with the COR to obtain appropriate security clearance. The Contractor shall ensure employees wear an approved government uniform. The Contractor shall submit uniform to the government 30 days prior to the beginning the contract to determine acceptability.

1.15.6.2 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.16. Contractor Travel: Not applicable

1.17. Other Direct Costs (ODC): Not applicable

1.18. Data Rights: Not applicable

1.19. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. IAW AR 70-13 para 4.b. (1). The contracting office will hold periodic status or progress meetings with the contracting officer, the COR, the contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.20. Contracting Officer Representative (COR): The Contracting Officer will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the Contracting Officer. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.20.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. The Alternate COR’s authority shall only be in effect during the absence of the COR.

1.21. Phase-In/Phase-Out Periods:

1.21.1. Phase-In: Not applicable

1.21.2. Phase-Out: Not applicable

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.7. FACILITY CLEARANCE. A facility clearance (FCL) is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FCL may be granted at the Confidential, Secret, or Top Secret level. The FCL includes the execution of a Department of Defense Security Agreement (DD Form 441). Under the terms of the agreement, the Government agrees to issue the FCL and inform the Contractor as to the security classification of information to which the Contractor will have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual, commonly referred to as the NISPOM.

2.1.8. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.9. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.11. PROGRAM DIRECTOR’S REPRESENTATIVE (PDR) – An individual appointed by the TAG-DOL to represent the Federal Government. Serves as the Dining Facility Manager’s primary point of contact. Represents the site Commander in matters of Quality Assurance.

2.1.12. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.13. QUALITY ASSURANCE SURVEILLAND PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.14. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.15. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the subcontractor.

2.1.16. WORK DAY. (Or ‘Business Day’ IAW what is used in PWS) The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.17. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not applicable.

3.2. Facilities: Not applicable.

3.3. Utilities: Not applicable

3.4. Equipment: Not applicable

3.5. Materials: Not applicable

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Secret Facility Clearance: Not applicable.

4.3. Materials: The Contractor shall provide disposable food preparation, serving, and packaging materials necessary to meet the requirements under this PWS.

4.4. Equipment: The Contractor shall provide all cleaning supplies required, responsible for furnishing any office equipment, office supplies, or tools necessary to meet the requirements under this PWS. In order to introduce the Contractor's branded concepts for preparation and service, the Contractor may install its own equipment, fixtures, or furnishings within the Dining Facility.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The Contractor shall provide services for McCrady Meal Support at McCrady Training Center.

5.1.1. Dining Facility Sanitation and Custodial Operations

Perform janitorial duties in support of dining facility operations. Perform Sanitation duties as prescribed in this section.

5.1.1.1. The Contractor shall clean and sanitize food service equipment and surfaces to support dining facility operations.

Clean all non-food contact surfaces in designated serving and self service locations (e.g. Floors, walls, windows, doors, rest rooms, fixtures, employee locker rooms, etc.).

Clean and sanitize food contact surfaces and equipment in designated serving and self service locations (e.g. serving lines, self-service salad bars, condiment areas, trays, silverware, cups, and mugs, bussing equipment, beverage dispensing machines, nozzles, and dining tables).

Clean/sanitize and air dry food contact surfaces and equipment, utensils using appropriate methods listed in TB MED 530 Paragraph 4-6. Protect clean and sanitized equipment and utensils from contamination between uses and clean and sanitize storage compartments of ice making machines, reach in refrigerators and refrigerated display cases in self service areas.

Performance Standards

a) STD: Maintain wash, rinse, and sanitize sinks at proper temperatures for manual ware washing in three-compartment sinks. IAW TB MED 530 Tri-Service Code, Paragraph 4-603.14.

b) STD: Provide clean dinnerware. Flatware protected from cross contamination. Utensils is visibly free of grease, food particles and foreign matter prior to use. Sanitize all dinnerware in mechanical dishwashing machine. TB MED 530 Chapter 4-501.110, 4-501.112, 4-501.113, 4-501.114, 4-501.115, 4-904.11, CFR 178.1010.

c) STD: Adequately stock dispensing units to support mechanical and manual ware washing equipment. The Contractor shall furnish and maintain expendables cleaning supplies. For information purposes a typical supplies list is provided in TE E in this contract.

d) STD: Equipment too large to fit in three compartment sinks shall be cleaned and sanitized after each use using alternative procedures listed in TB MED 530, Paragraph 4-301.12(C), 4-603.15.

e) STD: Food Contact Surfaces-equipment will be cleaned and sanitized before, during and after meal period IAW TB MED 530 Paragraph 4-6, 4-7.

f) STD: Non-food contact surfaces and equipment (e.g. kitchen floors, walls, storage rooms and rest rooms) will be cleaned before, during and after meal period IAW TB MED 530, Paragraph 4-6.

g) STD: The Contractor shall clean exhaust hoods and filters for dining facilities. Cleaned to prevent grease, oily sludge buildup and the approve quality control plan. At frequent intervals IAW TB MED 530, Paragraph 4-602.13.

5.1.1.1.1 The Contractor shall wash, rinse, and sanitize pots and pans in three -compartment sinks The Contractor shall clean, sanitize and air dry utensils, pot and pans using appropriate methods listed in TB MED 530. All equipment and utensils shall be protected, cleaned and sanitized from contamination between uses. Equipment too large to fit in three compartment sinks (e.g. warming cabinets, ice making machines,) shall be cleaned and sanitized after each use using alternative procedures listed in TB MED 530, Paragraph 4-301.12(C), and 4-603.15

Performance Standards

a) STD: Pot and Pan Sinks shall be maintained and operated IAW TB MED 530, Paragraph 4-501.

b) STD: Pots and pans shall be clean and sanitized IAW TB MED 503 Para 4-6, 4-7.

5.1.1.1.2 The Contractor shall operate and maintain the mechanical dishwashing machine.

The Contractor shall setup, maintain and resupply the mechanical dishwashing machine using appropriate methods listed in the user manual and TB MED 530. All supporting mechanical equipment shall be protected, cleaned and sanitized from contamination between uses.

Performance Standards

a) STD: Mechanical dishwashing machine shall be operated IAW TB MED 530, Paragraph 4-501.110 and applicable user’s manual.

b) STD: Plates and eating are protected from cross contamination. Plates and eating utensils are visibly free of grease, food particles and foreign matter prior to use. Sanitize all dinnerware using mechanical dishwashing machine. TB MED 530 and CFR 178.1010.

c) STD: The contractor shall clean, sanitize, buss and replace cups, plates, dinnerware, trays during meal serving periods IAW TB MED 530 and CFR 178.1010.

d) STD: The contractor shall clean, sanitize, and replace bussing carts during meal serving periods IAW TB MED 530 and CFR 178.1010.

5.1.1.2 The Contractor shall clean and maintain dining facility interior and exterior areas.

Non-food contact surfaces and equipment shall be cleaned before, during and after meal period IAW TB MED 530.

Performance Standards:

a) STD: Clean restrooms, hand washing stations and employee locker rooms. Fixtures, partitions, and mirrors are visibly free of dirt, grime, grease, residue and foreign matter, prior to the schedule start of each meal serving period and prior to closing of day. Restroom trash has been removed and new liners installed in waste containers. Soap dispensers are supplied with manufactures recommended products. Paper towels and toilet tissue are available during operations 100% of the time. IAW TB MED 530 and approved cleaning schedule.

b) STD: Clean walls, doors, windows and ceilings. Walls, doors, windows and ceilings are visibly free of dust, dirt, grease and debris. IAW TB MED 530 and approved cleaning schedule

c) STD: Maintain and clean all dining facility floors before, during and after each meal service. Wax and buff floors IAW the approved cleaning schedule and TB MEB 530.

d) STD: Clean dining facility sidewalks, loading dock, and entry ways daily to prevent grease, dirt and refuge buildup IAW the approved quality control plan. Snow and ice, or sand, is removed from sidewalks, and access areas within 10 feet of the dining facilities entrances.

e) STD: Dispose of trash at the end of each scheduled meal serving period, prior to closing for the day and/or when containers are full. Used grease and oil are disposed of in proper containers. Clean surrounding areas of waste and recycling containers daily or as required. TB MED 530.

f) STD: Follow installation, local, state and federal policies concerning recycling and environmental waste program. TB MED 530, Environmental Compliance and Protection Manual, MCO P5090.2.

g) STD: Clean waste and recycling containers daily or as prescribed in the cleaning schedule.

h) STD: Used grease and oil are…