Solicitation_-W91249-17-R-0116.pdf

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REQUEST FOR PROPOSAL (RFP) FOR A UNIT SERVICE COORDINATOR - FT. GORDON Federal contract opportunity
Solicitation number
W91249-17-R-0116
Issued by
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Gordon

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Solicitation W91249-17-R-0116

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SEE ADDENDUM

(No Collect Calls)

W91249-17-R-0116 01-Sep-2017

b. TELEPHONE NUMBER

706-791-1807

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 16 Sep 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912499. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SYMONE Y. COLLINS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011060011

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FORT GORDON

271 3RD AVENUE, BLDG. 35200

FT GORDON GA 30905

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W90P90 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DFMWR ARMY COMMUNITY SERV - FORT GORDON

MELISSA SMITH

ARMY COMMUNITY SERVICE

307 CHAMBERLIN AVE.

FORT GORDON GA 30905

TEL: 706-791-0844 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

561110

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF67

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91249-17-R-0116

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months

UNIT SERVICE COORDINATOR - BASE YEAR

FFP

The Contractor shall provide a Unit Service Coordinator in support of the Directorate of Family and Morale, Welfare, and Recreation’s (DFMWR) Army Community Service Mobilization and Deployment Readiness Program. Services shall include but not limited to performing administrative duties, training, pre-deployment and mobilization assistance, emergency assistance, and community briefings as outlined in the Performance Work Statement (PWS). In accordance with FAR 52.222-17, right of first refusal applies to this requirement.

FOB: Destination

PURCHASE REQUEST NUMBER: 0011060011

NET AMT

0002 1 Each

CONTRACTOR MANPOWER REPORTING

FFP

Contractor Manpower Reporting - Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

1001 12 Months

UNIT SERVICE COORDINATOR OPTION YEAR 1

FFP

The Contractor shall provide a Unit Service Coordinator in support of the Directorate of Family and Morale, Welfare, and Recreation’s (DFMWR) Army Community Service Mobilization and Deployment Readiness Program. Services shall include but not limited to performing administrative duties, training, pre-deployment and mobilization assistance, emergency assistance, and community briefings as outlined in the Performance Work Statement (PWS). In accordance with FAR 52.222-17, right of first refusal applies to this requirement.

1002 1 Each

CONTRACTOR MANPOWER REPORTING

FFP

Contractor Manpower Reporting - Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

2001 12 Months

UNIT SERVICE COORDINATOR OPTION YEAR 2

FFP

The Contractor shall provide a Unit Service Coordinator in support of the Directorate of Family and Morale, Welfare, and Recreation’s (DFMWR) Army Community Service Mobilization and Deployment Readiness Program. Services shall include but not limited to performing administrative duties, training, pre-deployment and mobilization assistance, emergency assistance, and community briefings as outlined in the Performance Work Statement (PWS). In accordance with FAR 52.222-17, right of first refusal applies to this requirement.

2002 1 Each

CONTRACTOR MANPOWER REPORTING

FFP

Contractor Manpower Reporting - Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

3001 12 Months

UNIT SERVICE COORDINATOR - OPTION YEAR 3

FFP

The Contractor shall provide a Unit Service Coordinator in support of the Directorate of Family and Morale, Welfare, and Recreation’s (DFMWR) Army Community Service Mobilization and Deployment Readiness Program. Services shall include but not limited to performing administrative duties, training, pre-deployment and mobilization assistance, emergency assistance, and community briefings as outlined in the Performance Work Statement (PWS). In accordance with FAR 52.222-17, right of first refusal applies to this requirement.

3002 1 Each

CONTRACTOR MANPOWER REPORTING

FFP

Contractor Manpower Reporting - Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

4001 12 Months

UNIT SERVICE COORDINATOR - OPTION YEAR 4

FFP

The Contractor shall provide a Unit Service Coordinator in support of the Directorate of Family and Morale, Welfare, and Recreation’s (DFMWR) Army Community Service Mobilization and Deployment Readiness Program. Services shall include but not limited to performing administrative duties, training, pre-deployment and mobilization assistance, emergency assistance, and community briefings as outlined in the Performance Work Statement (PWS). In accordance with FAR 52.222-17, right of first refusal applies to this requirement.

4002 1 Each

CONTRACTOR MANPOWER REPORTING

FFP

Contractor Manpower Reporting - Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”. Instructions, including the Contractor and Subcontractor User Guides, are available at http://www.ecmra.mil.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Directorate of Family and Morale, Welfare, and Recreation

Army Community Service Unit Service Coordinator

Fort Gordon, Georgia

Part 1 General Information

The Mobilization and Deployment Readiness Program is a community-based education program designed to increase awareness of deployment cycle support programs and services. The primary goal of the Mobilization and Deployment Readiness Program is to provide family assistance and support services prior to, during and after completion of military operations. Objectives are accomplished through the development and provision of classes/workshops/activities for Soldiers and Family members at various stages in the deployment cycle.

1. General: This is a non-personnel services contract to provide a Unit Service Coordinator. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform as a Unit Service Coordinator as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Mobilization and Deployment Program is a community-oriented program in Army Community Service (ACS) designed to assist the commander with deployment support services intended to meet individual, unit and community needs. The ACS Center offers the following services:

Information, Referral and Follow-Up Financial Planning Assistance Relocation Exceptional Family Member Assistance Family Advocacy Employment Assistance Emergency Services e.g. Army Emergency Relief Mobilization and Deployment Readiness Program Outreach Services

1.3 Objectives:

Provide family assistance and support services to active and reserve component forces, emergency essential civilians and their Families in support of military operations and all hazards events.

Enhance the knowledge and skills that Soldiers and Family members need in order to cope during all phases of deployment.

Foster the coordination of military and civilian resources to support Soldiers and Families in the deployment cycle.

Provide comprehensive services to Soldiers and Family members in the form of education, assessments, and supportive services or resources designed to mitigate the adverse impact of separation Soldiers and Families during deployment.

Promote ready and resilient families who are well-informed, equipped with tools for success, connected to leaders and embraced by the Fort Gordon Military Community.

1.4 Scope: The contractor shall provide all labor, supervision and transportation necessary to perform the services as outlines in this statement of work in support of the Mobilization and Deployment Readiness Program. Performance of this contract shall be in accordance with the standards contained herein, referenced herein and as prescribed in AR 608-1, Army Community Service.

1.5 Period of Performance: The period of performance shall be for a 12-month Base and four (4) one-year options as follows

Base Year: 30 Sep 2017 – 29 Sep 2018 Option Year 1 30 Sep 2018 – 29 Sep 2019 Option Year 2 30 Sep 2019 – 29 Sep 2020 Option Year 3 30 Sep 2020 – 29 Sep 2021 Option Year 4 30 Sep 2021 – 29 Sep 2022

1.6 General Information

1.6.1 Federal Observed Holidays: The contractor is or is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.2. Hours of Operation: The contractor is responsible for conducting business, between the hours of 08:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. On training holidays, when the facility is closed, contract employees shall opt to take annual leave if earned or work for the day will be conducted from the designated Army Community service worksite that will be open. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.3. Place of Performance: The work to be performed under this contract will be performed at Fort Gordon, GA, and in the Augusta, GA area within a 40-mile radius.

1.6.4. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award or with the contractor’s proposal. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.5. Quality Assurance: The contractor shall comply with the government’s quality assurance program as defined in the Quality Assurance Surveillance Plan. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level(s) (AQL). Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.6.6 Type of Contract: The government will award a Firm Fixed Price contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must comply with all installation security requirements. The contractor shall submit the name and address of each employee working under the contract and fill out questionnaires or other forms as may be required for security purposes. The security requirements are identified below:

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Staffing and Personnel Qualifications: The contractor is responsible for ensuring all employees maintain current National Agency Check with Inquiries (NACI) during the execution of this contract. The NACI will be performed during employee in-processing.

The contractor is responsible for the overall management and oversight of this contract. It is the contractor’s responsibility to staff and deploy qualified contractor personnel to meet all of the PWS requirements. The Government anticipates the requirements within this PWS will require the following labor category General Clerk II. However, it is the Contractor’s responsibility to propose and deploy the correct labor types, mix, number and hours required to satisfactorily and professionally meet all PWS requirements.

1.6.8.1 Unit Service Coordinator Criteria: The following are the minimum requirements that all applicants shall have:

At least 2 years of experience working with Military Programs or in a Social Service field

Type at least 45 words per minute (wpm)

2 years’ of experience teaching or providing instruction in a classroom environment

Be proficient in Microsoft Word, PowerPoint, and Excel

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The COR will be appointed by the Contracting Officer. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract

1.6.11 Key Personnel: Not Applicable

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. In accordance with FAR 37.114 contract employees shall identify themselves as a contractor at all times while on the job, e.g., in the workplace, when attending meetings, in email, when answering government telephones, or when making phone calls.

1.6.12.1 Common Access Card (CAC): Common Access Cards shall be issued prior to any employee performing work under this contract. FAR 52.204-9 implements Homeland Security Presidential Directive-12 (HSPD-12) and Federal Information Processing Standards Publication 210-2 (FIPS PUB 201-2) Directive-12 (HSPD-12) and Federal Information and Contractor personnel with routine physical access to a Federally-controlled facility be issued a common identification with specific security, registration and identify proofing objectives. Specifically, Fort Gordon meets this requirement by using the Common Access Card (CAC) for all such federal employees and contractors. Each Contractor employee will be required to obtain a CAC issued by the Government. Each Contractor employees' name, social security number, date of birth and email address will be entered into a database (by the COR) called the Contractor Verification System (CVS). CVS is an automated system to allow Contractors' personal information to be verified when applying for a new or renewal Government identification card referred to as the CAC. Once the Contractor employees information is registered, the COR will electronically forward the form to the individual Contractor. Each Contractor employee is required to electronically fill out the CAC request form. Once the form is properly filled out, the COR will verify that they are authorized and required to have a CAC. The Contractor employee will be directed to go to the designated in-processing facility and obtain the CAC Should an employee leave prior to the contract expiration, the Contractor is responsible for ensuring the employee turns-in their CAC at that time. All prescribed identification shall immediately be delivered to the COR for cancellation upon the release of any employee. Failure, inability, or delay in obtaining the CAC does not relieve the Contractor from performing under the terms of the contract.

1.6.12.2. ID Badges: The contractor shall provide each contract personnel an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material, be easily readable, and shall contain the following minimum information:

Employee’s Name, Contract Company Name, Employee’s Photograph. Contract employees shall wear proper identification at Government workplaces at all times.

1.6.12.3. Display of ID Badges: Contractor personnel shall wear the ID badge at all times when performing work under this contract to include attending government meetings and conferences.

Unless otherwise specified in the contract, each contract personnel shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.12.4. Utilizing Electronic Mail:

(1) When Contractor personnel send e-mail messages to government personnel while performing on this contract, the contract personnel e-mail addresses shall include the company name together with the person’s name (ex: John Smith, Contractor, ABC Company).

(2) When contract personnel require access to a government computer, the contract personnel shall be required to obtain a Common Access Card. (CAC). To do so, the contract personnel shall request a CAC Card through the COR.

NOTE: The government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee. (CAC card must be turned in to the COR on contractor’s last day of employment.)

Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code.

1.6.13. Contractor Travel. This contract will not require Contractor to travel.

1.6.14. Contractor Personnel Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the USAR Facilities.

1.6.15. Other Direct Costs: Not Applicable.

1.6.16 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase In/Phase Out: Not Applicable

1.6.19 Antiterrorism (AT) and Operations Security (OPSEC)

1.6.19.1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Annual refresher Antiterrorism Level I Training shall be completed on-line at https://atlevel1.dtic.mil/at/ or they may attend the monthly training offered by the Garrison ATO. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned within 5 calendar days after completion of training by all employees and subcontractor personnel.

1.6.19.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.19.3 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within XX calendar days of contract award and within YY calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.19.4 Contractor Employees Who Require Access to Government Information Systems (IS):

All contractor employees with access to a government IS must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.19.5 For Contracts that Require an OPSEC Standing Operating Procedure (SOP)/Plan: The contractor shall develop an OPSEC SOP/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.19.6 For Contracts that Require OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

1.6.19.7 For Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.19.8 For Information Assurance (IA)/Information Technology (IT) Certification: Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.19.9 For Contractors Authorized to Accompany the Force: DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States. The clause shall be used in solicitations and contracts that authorize contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations;

humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

1.6.19.10 For Contractors Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US:

The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

1.6.19.11 For Contracts That Require Handling or Access to Classified Information: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.6.20 Emergency Services

1.6.20.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident.

1.6.20.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Cannibalize. Remove parts from Government property for use or for installation on other Government property.

2.1.2 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3 Contractor Acquired Property. Property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the Government has title.

2.1.4 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.5 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8 Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.9 Government Furnished Property. Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract.

Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.10 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property.

Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.11. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.12 Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:—

(1) Items that cannot be found after a reasonable search;

(2) Theft:

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.13 Material. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.14 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.15. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.16 Property. All tangible property, both real and personal.

2.1.17 Property Administrator. An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a contractor.

2.1.18 Property Records. Records created and maintained by the contractor in support of its stewardship responsibilities for the management of Government property.

2.1.19 Provide. To furnish, as in Government-furnished property, or to acquire, as in contractor-acquired property.

2.1.20 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.21 Quality Assurance Surveillance Plan. An organized document written by the government specifying the surveillance methodology used for surveillance of contractor performance.

2.1.22 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.23 Real Property. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.24 Sensitive Property means property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

2.1.25 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.26 Unit Acquisition Cost means—

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For contractor-acquired property, the cost derived from the contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.27 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.28 Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.29 Work Week. Monday through Friday, unless specified otherwise.

2.2. Acronyms:

ACOR Alternate Contracting Officer's Representative ADPAAS Army Disaster Personnel Accountability and Assessment System AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation ARIMS Army Regulation Information Management System CAC Common Access Card CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf CTS Client Tracking System DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense EFAC Emergency Family Assistance Center FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SRP Soldier Readiness Processing TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Property: The Government will provide the contractor with equipment and/or materials for performance of the requirements under this contract at no cost to the contractor. Then utilization of any government furnished property shall be used only in performance of services under this contract. The contractor is responsible for receiving, caring for, accounting for and returning any government property temporarily made available to the contractor (e.g., projector, films, training aids, supplies, equipment, etc.) The contractor should be familiar with the proper care and use of such government property. The operation of any training aid devices within the scope of services to be delivered will be at no additional cost to the government.

3.2 Equipment: The Government will provide the following equipment for performance of the requirements under this contract. The contractor shall only utilize the government’s equipment and materials, at no cost in performance of this contract, during normal working hours of performance under this contract.

Class A Telephones Cell Phone Audio-Visual Equipment General Office Equipment

3.3 Materials: The Government will provide the following materials for performance of the requirements under this contract. The contractor shall only utilize the government’s materials, at no cost in performance of this contract, during normal working hours of performance under this contract.

U.S. Army and Government forms and regulations ACS and Mobilization, Deployment Readiness SOP’s ACS Policies Training materials to include Forms, Assessments, and Resources

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. Basic Services. The contractor shall provide a Unit Service Coordinator who will provide services in support of the Army Community Service Mobilization and Deployment Readiness Program

5.2. The contractor shall provide a qualified individual who possess the knowledge, skills and abilities that will enable them to immediately perform the duties listed in the PWS. Services include but are not limited to the following:

5.2.1. Office Administration: Performs administrative duties, which consists of collecting, maintaining, and analyzing data for planning and reporting purposes. Prepares reports and surveys required by regulations or as requested by higher authority. Complies with applicable ACS regulations and accreditation Standards and Management Report. Develops and implements marketing and command information plan. Documents Mobilization and Deployment, and Stability and Support Operations (SSO) program expenses, i.e., manpower, supplies, equipment, etc., and provides budget input to the Mobilization and Deployment Program Manager.

5.2.2. Education and Training: Introduces commanders and/or First Sergeants with REAL Training (Readiness Essential for Army Leaders). Utilize resources for educating about Deployment and You and related materials for use in preparing military service members, civilian employees, and their family members for Readiness Essentials for Army military operations. REAL training may be supplemented by locally generated materials and other DoD and commercial resources. Conducts readiness training for service members, civilian employees, Family Readiness Group (FRG) leaders, family members, child and youth center staffs and other members of the Total Army Family. Ensures materials are maintained at the Army Community Services (ACS) Center. Assist the Mobilization and Program Manager prepare Soldiers and Families for Deployments and Reintegration by providing trainings and resources throughout the Deployment Cycle in a variety of settings. Support services can be in a formal classroom setting, at FRG meetings, Deployment Fairs, Deployment Information Briefs, Soldier Readiness Processing or various other venues.

5.2.3. Unit Service Coordination: Provides direct pre-deployment and pre-mobilization assistance to military service members, family members, and civilian employees. Supports and assists unit and detachment commanders of all components, including tenant unit commanders, in the establishment and training of FRGs. Performs ACS portion of Soldier Readiness Processing (SRP) for service members deploying and reviews family care plans for completeness and accuracy.

5.2.4. Risk Management: Provide information immediately to the Mobilization and Deployment Manager on any major event, hazard or natural disaster.

5.2.5. Emergency Assistance: Work under the guidance and directions of the Mobilization and Deployment Manager in establishing and standing up an emergency Family Assistance Center in the case of an all hazards event, and the case of an all hazards event,…

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