W91247-18-T-0007.pdf

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Initial Military Training Support Staff (IMTSS) Federal contract opportunity
Solicitation number
W91247-18-T-0007
Issued by
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Bragg

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DD254_USARC_IMTSS_18-T-0007_5SEP_2018.pdf PDF
W91247-18-T-0007_IMTSS_Conformed_Solicitation.pdf PDF
W91247-18-T-0007_IMTSS_Amendment_0001.pdf PDF
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Attachment_1_Technical_Capability_Matrix.xlsx XLSX spreadsheet

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SEE ADDENDUM

(No Collect Calls)

W9124718T0007 17-Aug-2018

b. TELEPHONE NUMBER

910-643-4556

8. OFFER DUE DATE/LOCAL TIME

05:00 PM 17 Sep 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912479. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

STEPHANIE L. CIABOTTI

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC CENTER - FORT BRAGG

MICC FORT BRAGG - BLDG. 2-1731 ARMISTEAD ST.

FORT BRAGG NC 28310

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$15,000,000

NAICS:

541611

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

X

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF77

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9124718T0007

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Months Phase-In

FFP

Contractor shall perform phase-in as specified at PWS paragraph 1.19. Contractor shall furnish all personnel and services to assume full responsibility in order to commence full performance of services on the first day of the base period of performance.

FOB: Destination

PSC CD: R799

NET AMT

0002 11 Months Initial Military Tng Support Services

FFP

The Contractor shall provide all operational, functional and technical support to provide Initial Military Training (IMT) support services, in strict compliance with the Performance Work Statement (PWS). Billings shall be monthly.

0003 Job Travel

COST

Travel reimbursement in accordance with the PWS requirements in paragraph

1.15 Contractor will be required to travel CONUS and may be required to travel to Fort Knox, KY during the performance of this contract to attend meetings, conferences, and training. Travel authorized IAW FAR 31.205-46. This CLIN is

NOT TO EXCEED $25,000.00.

ESTIMATED COST

0004 1 Each Contract Manpower Reporting Application

FFP

The Contractor is required to enter data into the Contractor Manpower Reporting Application (CMRA) system as defined in section 5.2 of the PWS. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each year and shall be reported by 31 October of each calendar year.

Data shall be accurately and completely entered into the CMR database during the data gathering period of each year or part of each year, for which the contract is in force.

1002 12 Months OPTION Initial Military Tng Support Services

FFP

The Contractor shall provide all operational, functional and technical support to provide Initial Military Training (IMT) support services, in strict compliance with the Performance Work Statement (PWS). Billings shall be monthly.

1003 1 Job OPTION Travel

FFP

Travel reimbursement in accordance with the PWS requirements in paragraph 1.15 Contractor will be required to travel CONUS and may be required to travel to Fort Knox, KY during the performance of this contract to attend meetings, conferences, and training. Travel authorized IAW FAR 31.205-46. This CLIN is NOT TO

EXCEED $25,000.00.

1004 1 Each OPTION Contract Manpower Reporting Application

FFP

The Contractor is required to enter data into the Contractor Manpower Reporting Application (CMRA) system as defined in section 5.2 of the PWS. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each year and shall be reported by 31 October of each calendar year.

Data shall be accurately and completely entered into the CMR database during the data gathering period of each year or part of each year, for which the contract is in force.

2002 12 Months OPTION Initial Military Tng Support Services

FFP

The Contractor shall provide all operational, functional and technical support to provide Initial Military Training (IMT) support services, in strict compliance with the Performance Work Statement (PWS). Billings shall be monthly.

2003 Job OPTION Travel

COST

Travel reimbursement in accordance with the PWS requirements in paragraph

1.15 Contractor will be required to travel CONUS and may be required to travel to Fort Knox, KY during the performance of this contract to attend meetings, conferences, and training. Travel authorized IAW FAR 31.205-46. This CLIN is

NOT TO EXCEED $25,000.00.

ESTIMATED COST

2004 1 Each OPTION Contract Manpower Reporting Application

FFP

The Contractor is required to enter data into the Contractor Manpower Reporting Application (CMRA) system as defined in section 5.2 of the PWS. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each year and shall be reported by 31 October of each calendar year.

Data shall be accurately and completely entered into the CMR database during the data gathering period of each year or part of each year, for which the contract is in force.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 N/A Government Destination Government 0004 N/A Government Destination Government

1002 Destination Government Destination Government 1003 N/A Government Destination Government 1004 N/A Government Destination Government 2002 Destination Government Destination Government 2003 N/A Government Destination Government 2004 N/A Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 20-OCT-2018 TO

19-NOV-2018

N/A N/A

0002 POP 20-NOV-2018 TO

19-OCT-2019

0003 POP 20-NOV-2018 TO

0004 POP 20-NOV-2018 TO

1002 POP 20-OCT-2019 TO

19-OCT-2020

1003 POP 20-OCT-2019 TO

1004 POP 20-OCT-2019 TO

2002 POP 20-OCT-2020 TO

19-OCT-2021

2003 POP 20-OCT-2020 TO

2004 POP 20-OCT-2020 TO

PERFORMACE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Initial Military Training (IMT) Support Services

United States Army Reserve Command (USARC)

Part 1

General Information

1. GENERAL: This is a non-personal services contract to Initial Military Training (IMT) Support Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform IMT Support Services, as defined in this PWS, except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.2. Background:

1.3. Objectives: The basic service objective includes the following:

1.3.1. The Contractor shall provide administrative services in support of the Initial Military Training Branch.

1.3.2. The Contractor shall perform services to schedule Soldiers for training.

1.3.3. The Contractor shall initiate and track branch transfer requests, MOS reclassifications, contract renegotiations, and exceptions to policy within USARC.

1.3.4. The Contractor shall provide services in support of the development of incentives.

1.4. Scope: Services include the full range of IMT Support Services including initiating and maintaining contact with enlisted Soldiers, officers and warrant officers in order to schedule and ensure attendance at the appropriate initial military training; input of reservations for schools into Army Training Requirements and Resources system (ATRRS); publication of travel orders to attend training using the Automated Orders Resources System (AORS) or the Regional Level Application Software (RLAS). Additionally, the contractor will be responsible for performing data analysis, providing recommendations on processes, updating regulations and Standard Operating Procedures (SOPs).

1.5 Period of Performance:

The period of performance shall be for a one (1) month phase-in period, an 11-month base period, and two (2), 1-year options.

1.6 Quality Control: Quality Control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain a Quality Control Program (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor to ensure that it performs and delivers high-quality service and products. And it shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing.

1.6.1 The Contractor shall submit their QCP within 30 days of contract award. After acceptance of the QCP, the contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed changes to QC procedures. The Contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation. This is a contract deliverable and will be included on the Technical Exhibit 2. The Quality Control Plan shall address as a minimum:

1.6.2. Inspection System. The contractor shall develop, implement and maintain a system to inspect their services as well as their subcontractor services and products to ensure compliance with PWS requirements, and applicable laws and regulations. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

1.6.3. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken.

1.6.4. Deficiency Identification, Prevention and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification;

procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.5. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

1.6.6. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.9. Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.7. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR shall do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Property Management System: The Contractor shall establish a system to manage Government Furnished Equipment (GFE) in its possession to control, use, preserve, protect. The Property Management System (PMS) shall be adequate to satisfy the requirements of the contract.

1.10 Recognized Holidays: The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.10.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work

1.10.2. Hours of Operation: Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 7:30 AM - 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings.

The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.10.2.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.10.3 Place of Performance: The work to be performed under this contract will be accomplished at a contractor provided facility within 1 days travel from Fort Bragg, North Carolina.

1.11. Security Requirements.

1.11.1. Security Clearance: Contractor personnel shall have a SECRET Security Clearance and shall maintain the level of security required for the duration of the contract. The security requirements are in accordance with the attached DD254. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel shall meet requirements IAW DODD 8140.01. For more information please visit http://www.dss.mil. Personnel Security Clearances shall be kept to an absolute minimum based on contractual needs.

1.11.1.1. Originate the request through the Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.11.1.2. Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than the start of performance under this contract.

1.11.2. Common Access Card Issuance:

All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC). A FORSCOM/USARC Visitor Access badge is required when in the FORSCOM/USARC building.

Contractor personnel shall be required to obtain a CAC at least ten (10) work days prior to start of base contract period or prior to performance under this contract, whichever comes first.

The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance, and within 5 calendar days of any changes.

The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.11.3 National Industrial Security Program (NISP).

The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. Contractor shall comply with FAR 52.204- 2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with—(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

--Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1. Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

--Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

--In-processing and out-processing Contractor personnel for security matters.

--Obtaining Contractor personnel security clearances.

--Documenting and reporting actual and potential security problems.

--Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

--Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S. Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DOD 5200.1-R, NISP Operating Manual.

1.11.3.1 Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; Department of Defense (DOD) 4500.9-R, and Department of Defense Instruction (DODI) 5100.76 and DODI 5220.22. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13. This is a contract deliverable and will be included on the Technical Exhibit 2.

1.11.4. Information Security Plan.

The Contractor shall develop and implement an Information Security Plan IAW AR 380-5 AR 380-67, AR 380-5, for the control of classified information. The Contractor’s information security program shall include applicable provisions of AR 380-series regulations. This is a contract deliverable and will be included on the Technical Exhibit 2.

Information assurance (IA)/information technology (IT) training: The Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoDD 8570.01-M and AR 25-2 within 180 days of employment.

1.12. Anti-Terrorism Program

1.12.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract, and annually thereafter. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training.

AT Level I awareness training is available at the following website:

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.12.1.1. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days.

1.12.1.2. iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf

1.12.2. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and shall successfully complete the DoD Information Assurance Awareness prior to access to the information systems.

Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.13. Safety:

The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.13.1. Environment and OSHA:

The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract.

Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.14. Special Qualifications:

1.14.1 Organizational Conflict of Interest: The contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5.

1.14.2. General:

1.14.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS 1.11; security requirements during the execution of this contract.

1.14.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.14.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.14.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel become, or are expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days. The contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.14.3.1. The follow are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.14.3.2. Qualifications for all Key Personnel:

1.14.3.2.1. Program Manager (PM): The PM shall meet the following minimum qualifications: The PM shall have a Bachelor's Degree in Business Management or human resources; minimum of five (5) years of management experience; and familiarity with all of the following systems: Total Army Personnel Database-Reserve (TAPDB-R), RLAS, Recruit Quota System (REQUEST), AORS, Individual Training and Readiness system (ITRS), Soldier Management System (SMS), Cadet Command Information Management System (CCIMS), Reserve Component Management System (RCMS), Interactive Personnel Electronic Records Management System (i- PERMS), ATTRS and FoxPro/Local Database (IMT Action Log). Degree requirement may be substituted with an additional 5 years of managerial and systems experience. The APM shall have the same qualifications as the PM.

1.14.4 Other Qualifications: All contractor personnel shall have at least three years of experience in human resources and shall have familiarity with all of the following systems: Total Army Personnel Database-Reserve (TAPDB-R), RLAS, Recruit Quota System (REQUEST), AORS, Individual Training and Readiness system (ITRS), Soldier Management System (SMS), Cadet Command Information Management System (CCIMS), Reserve Component Management System (RCMS), Interactive Personnel Electronic Records Management System (i- PERMS), ATTRS and FoxPro/Local Database (IMT Action Log)

1.14.5. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.14.6. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.14.6.2 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.15. Contractor Travel: Contractor shall be required to travel CONUS during the performance of this contract to attend training, conferences and meetings. The Contractor may be required to travel to Fort Knox, Kentucky or as required by the government in support of this contract. Soldiers and contractors are required to rotate in and out of the camp over a 7 week period to assist Cadet Command with providing branch orientation for 2LTs commissioning in the USAR. The Contractor may be required to attend meetings, briefings or events at Fort Bragg at no additional cost to the government. These events generally do not exceed 1-4 days per month. Travel to Fort Bragg is not reimbursable. Travel beyond Fort Bragg and the immediate Fort Bragg commuting area is reimbursable. Contractor will be authorized travel reimbursement for pre-approved trips beyond Fort Bragg consistent with the substantive provisions of the Joint Travel Regulation (JTR), FAR 31.205-46, and the limitation of funds specified in this contract. All travel requires advanced approval/authorization by the COR within 72 hours or three (3) working days of travel to be performed.

1.15.1. Travel Templates. The Contractor shall produce a long distance travel request template, local travel log template, and a long distance trip report template. The templates shall be submitted to the COR within ten (10) days after contract award for approval.

The long distance travel request template shall include, at a minimum: Name, duty position, justification for travel, mode of travel, distance of travel, estimated time of travel, and POC of travel at the support site.

1.15.1.1 Long Distance Trip Report. Upon completion of long distance travel, a Long Distance Trip Report is required. Trip Reports shall be provided to COR within five (5) work days after travel has been completed.

Additionally, all trip reports for the month will be rolled up into the monthly TSR. This report shall be submitted on the approved template and provide a synopsis of accomplishments performed during the travel period. The Contractor shall submit monthly invoices for reimbursement citing the appropriate CLIN. Each individual travel instance shall be captured; copies of receipts, travel vouchers, etc. shall be attached to the invoice to support charges. Original receipts shall be maintained by the Contractor and made available to Government auditors upon request.

The long distance trip report template shall include at a minimum: Travelers name, position, reason for travel, mode of travel, duration of travel, destinations, organization visited, key personnel assisted (name, position, and phone number), significant activities accomplished, systems involved, discussion background, follow-up requirements, recommendations/ comments, and signature block.

1.16. Data Rights: The government has unlimited rights to all documents/material produced under this contract to the extent permitted by the data rights clauses. The parties mutually acknowledge their understanding that this is the government’s intent. All documents and materials, to include the source codes of any software, produced under this task order shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.17. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. IAW AR 70-13 para 4.b. (1). The contracting office will hold periodic status or progress meetings with the contracting officer, the COR, the contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs shall ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.18. Contracting Officer Representative (COR): The Contracting Officer will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the Contracting Officer. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract;

performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.18.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof.

The Contracting Officer will retain the ultimate responsibility for the administration of the contract. The Alternate COR’s authority shall only be in effect during the absence of the COR.

1.19. Phase-In/Phase-Out Periods:

1.19.1. Phase-In: To minimize any decreases in productivity and to prevent possible negative impact on additional services, the Contractor shall have all key personnel on board, during the month phase-in period. During the phase-in period, the Contractor shall become familiar with performance requirements, in order to commence full performance of services on the start of the base period of performance. The Contractor shall obtain CAC and FORSOM/USARC Access Badge, complete required training, and conduct inventory and transfer of GFP/GFE/GFM during the phase-in period.

1.19.2. Phase-Out: Prior to completion a transition period shall occur at which point the outgoing contractor shall cooperate and facilitate turn over to the incoming contractor. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The outgoing contractor will remain responsible for full services during phase-out IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.19.2.1. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the work load to the newly selected Contractor during the thirty (30) day phase-out period, which will occur at the end of the period of performance of the contractual effort.

1.19.2.2. Phase-Out Plan. The incoming Contractor shall develop a phase-out plan to affect a smooth and orderly transfer of contract responsibility to a successor. The plan shall fully describe the Contractor’s approach to the following issues, at a minimum: Inventories and turn-over of government property; removal of Contractor property;

reconciliation of all property accounts; turn-in of excess property; data and information transfer; clean-up of Contractor work areas; and security debriefings in accordance with AR 380-5 for incumbent personnel holding security clearances; and any other actions required to ensure continuity of operations. The Contractor shall provide the plan to the COR thirty (30) days before the phase-out period commences.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.7. FACILITY CLEARANCE. A facility clearance (FCL) is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FCL may be granted at the Confidential, Secret, or Top Secret level. The FCL includes the execution of a Department of Defense Security Agreement (DD Form 441).

Under the terms of the agreement, the Government agrees to issue the FCL and inform the Contractor as to the security classification of information to which the Contractor will have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual, commonly referred to as the NISPOM.

2.1.8. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.9. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in "Best Value" procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract.

2.1.10. PERFORMANCE REQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.11. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.12. PROPERTY ADMINISTRATOR (PA). The authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a Contractor.

2.1.13. PROPERTY MANAGEMENT SYSTEM. System established by the Contractor that is used to manage GFP/GFE in its possession to control, use, preserve, protect, repair, and maintain.

2.1.14. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.15. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The Government's organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.16. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.17. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.18. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract.

2.1.19. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AIT Advance Individual Training AORS Automated Orders and Resource System AR Army Regulation ATTRS Army Training Requirements and Resources System BCT Basic Combat Training BOLC Basic Officer Leadership Course CCE Contracting Center of Excellence CCIMS Cadet Command Information Management System CCWO Command Chief Warrant Officer CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Form 254 DD1466 Building Pass DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation GFE Government Furnished Equipment GFP Government Furnished Property HIPAA Health Insurance Portability and Accountability Act of 1996 IET Initial Entry Training IMT Initial Military Training IPERMS Interactive Personnel Electronic Records Management System IPPS-A Integrated Personnel and Payroll System - Army ITRS Individual Training and Readiness System

IWS Integrated Web Service KO Contracting Officer NCOIC Noncommissioned Officer in Charge OCI Organizational Conflict of Interest OCS Officer Candidate School OCONUS Outside…

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