AST_PWS.docx

PERFORMANCE WORK STATEMENT

Army Force Generation Synchronization Toolset (AST) United States Forces Command (FORSCOM) Deputy Chief Of Staff, G-3

Part I

General Information

1. GENERAL: This is a non-personnel services contract to provide AST information and automation support services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform AST information and automation support services, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: FORSCOM is a major Army command. Its mission is to train, mobilize, and deploy combat ready ground and aviation forces of America’s Army to meet the operational requirements of the nation.

Army Force Generation is the structured progression of increased unit readiness over time, resulting in recurring periods of availability of trained, ready, and cohesive units prepared for operational deployment in support of civil authorities and combatant commander requirements. The Army Force Generation process synchronizes people, equipment, training, resources, and unit formations over time to satisfy these requirements for Army forces. The Army Force Generation process focuses on the entire modular operating force from brigades to detachment echelons and includes both conventional and special operating forces. Utility of the entire force is maximized through allocation of the correct mix of resources to meet requirements. The necessary manning, equipping, resourcing, and training processes are synchronized across active, Army National Guard, and US Army Reserve components to generate ready forces to achieve a sustained deployment capability and a capability to surge forces for other contingencies. The Army Campaign Plan (ACP), page 40, paragraph (3) (A) tasks the Commander FORSCOM to “ICW G-3/5/7 and CIO/G6, codify requirements for an integrated, multi-point distributed Army Force Generation automation system to facilitate seamless cross-component synchronization.”

The design and development of an AST began in 2006 and culminated with the delivery of an initial AST operating capability. The AST continues to evolve and provide enhanced capability meeting requirements of evolving and maturing Army Force Generation policies and procedures.

1.3. Objectives: The basic service objective includes the following:

1.3.1. Provide sustainment services.

1.3.2. Provide enhancement services.

1.4. Scope: The Contractor shall provide AST information and automation support services that are divided into two primary tasks of sustainment and enhancement. Sustainment encompasses those tasks required to maintain availability and currency of the production versions of AST (AST-Secure Internet Protocol Router (SIPR) and AST-Non-Secure Internet Protocol Router (NIPR)). Enhancement entails adapting existing software capabilities using agile methodologies to meet evolving Army Force Generation requirements.

1.5. Period of Performance: The period of performance shall be for thirty days.

1.6. General Information

1.6.1. Quality Control: Quality Control (QC) is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see Federal Acquisition Regulation (FAR) 52.246-4 Inspection of Services – Fixed Price).

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) in accordance with (IAW) Technical Exhibit 2 – Deliverables Schedule.

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2. The Contractor shall provide all reports generated as a result of the Contractor’s quality control efforts IAW Technical Exhibit 2, Deliverables Schedule. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.3. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the Contracting Officer (KO). Proposed changes made after KO acceptance shall be submitted in writing through the Contracting Officer’s Representative (COR) to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2. Property Management System: N/A

1.6.3. Recognized Federal Holidays: The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

1.6.4. Hours of Operation: The Contractor shall manage contractor personnel schedules to meet the Delivery Schedule IAW Technical Exhibit 2. However, the contractor will be available for inquiries by the government during the hours of 8:00AM - 4:30 PM, Eastern Time (ET), Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. No overtime or compensatory time is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.6.5. Place of Performance: The work to be performed under this contract will be accomplished at the Contractor’s facility in conjunction with limited on-site support at FORSCOM Headquarters (HQ).

1.6.6. Security Requirements:

1.6.6.1. Contractor is required to possess and maintain at least a Secret Facility Clearance (FCL) issued by the Facility Clearance Branch (FCB) of the Defense Security Service (DSS) no later than the start date of full performance under this contract. Interim SECRET security clearances are accepted for the purposes of this contract pending timely completion of investigation and granting of SECRET clearance by the approving authority.

1.6.6.2. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. Contractor personnel security requirements in accordance with the attached DD Form 254 (Technical Exhibit 5) are as shown below:

1.6.6.3. All Contractor personnel are required to obtain and maintain an Interim Secret or Secret Clearance prior to performing work under this contract. This clearance is required to gain access to government facility as FORSCOM HQ, Fort Bragg, NC.

1.6.6.4. All personnel must meet requirements IAW Department of Defense Direction (DODD) 8570.

1.6.6.5. Clearances, shall be maintained for the duration of the contract.

1.6.6.6. Contractor shall ensure compliance with Homeland Security Presidential Directive 12 (HSPD-12).

1.6.6.7. The Contractor is responsible for safeguarding information of a confidential or sensitive nature. The Contractor's failure to safeguard any privileged information may subject the Contractor and/or the Contractor's employees to criminal liability. Provisions of the Privacy Act apply to all records and reports maintained by the Contractor. All records, reports, evaluations and documents shall become and remain the property of, and subject to, the exclusive control of the U.S. Government. All reports and documents prepared by the Contractor and Contractor employees in the fulfillment of duties under this contract shall become and remain the property of the U.S. Government.

1.6.6.8. The Contractor's Facility Security Officer (FSO) or designated Contractor Security Representative (CSR) shall submit required employee documentation of security clearances and documentation of through the Joint Personnel Adjudication System (JPAS).

1.6.6.9. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7. Key Control: The contractor will not be issued any government keys and is therefore not responsible to the government for any form of key control.

1.6.8. Special Qualifications.

1.6.8.1. General:

1.6.8.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS 1.6.6. Security Requirements during the execution of this contract.

1.6.8.1.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly, clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.8.1.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.8.1.4. Information Assurance (IA) Training: The contractor, to include sub-contractors supporting this contract shall complete the Department of Defense (DoD) IA awareness training within 30-days of the contract award. Specifically, the Chief, Executive Officer (CEO), Senior Vice President overseeing AST, the technical Project Lead, the Business Analyst, and the Contracts Manager shall submit certificates of completion to the COR. The Completion of this training shall be included in the Monthly Status Report(s). All contractor working IA/Information Technology (IT) functions must comply with DoD and Army training requirements in DoDD 8570.01, DoDD 8570.01-M and AR 25-2. DoD IA training is available at the following website: https://ia.signal.army.mil/DoDIAA/default.asp

1.6.8.1.5. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative, while working within a Government facility. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel must comply with all personal identity verification requirements as directed by DOD, Headquarters, and Department of the Army (HQDA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.8.1.6. Anti-Terrorism Program

1.6.8.1.6.1. The Contractor shall allow the Government to conduct periodic inspections to ensure adherence to access control procedures in accordance with DoD Anti-Terrorism Program.

1.6.8.1.6.2. Anti-Terrorism (AT) Level I Training: The contractor, to include sub-contractors supporting this contract, shall complete AT Level I awareness training within 30-days after contract award. Specifically, the CEO, Senior Vice President overseeing AST, the technical Project Lead, the Business Analyst, and the Contracts Manager shall submit certificates of completion to the COR. The competition of the AT Level I Training shall be included in the Monthly Status Report(s). AT Level I awareness training is available at the following website: https://atlevel1.dtic.mil/at .

1.6.8.1.7. Operational Security (OPSEC) Per AR 530-1, Operations Security, the contractor, to include sub-contractors supporting this contract, shall complete Level I OPSEC training within 30-days of the contract award. Specifically, the CEO, Senior Vice President overseeing AST, the technical Project Lead, the Business Analyst, and the Contracts Manager shall submit certificates of completion to the COR. The completion of the OPSEC training shall be included in the Monthly Status Report(s). OPSEC Training is available within the Army Learning Management System (ALMS) via the Army Knowledge Online (AKO) Portal at https://www.us.army.mil.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO and/or COR may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter of appointment. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11. Key Personnel: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.6.12. Contractor Personnel:

1.6.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.12.1.1. All Contractor personnel performing work under this contract shall obtain a DOD Common Access Card (CAC) while working within a Government facility, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear identification badges in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access.

1.6.12.1.2. Contractor personnel shall be required to obtain a CAC within ten (10) work days of the start of contract period or an individual’s starting under this contract, whichever comes first.

1.6.12.1.3. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards commensurate with this contract only. The Contractor shall submit the initial roster to the COR IAW Technical Exhibit 2 – Deliverables Schedule.

1.6.12.1.4. The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period. Final Payment may be delayed if Contractor fails to comply with these requirements.

1.6.12.2. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.6.13. Contractor Travel: Contractor shall be required to travel within the Continental United States (CONUS) during the performance of this contract to attend meetings and conferences. The Contractor may be required to travel to (but not limited to) Fort Bragg in support of this contract. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires advanced approval/authorization by the COR IAW Technical Exhibit 2 – Deliverables Schedule.

1.6.14. Other Direct Costs (ODC): ODCs are not applicable under this contract.

1.6.15. Data Rights: The Government and Contractor rights and obligations regarding the use, disclosure, or reproduction of data to be produced, furnished, acquired or used in meeting contract performance requirements are delineated in FAR Clause 52.227-14, Rights in Data - General. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.6.16. Organizational Conflict of Interest (OCI):

1.6.16.1. Purpose. To aid in ensuring that:

1.6.16.1.1. The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition;

1.6.16.1.2. The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract; and

1.6.16.1.3. The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

1.6.16.2. Definitions.

1.6.16.2.1. The term “Contractor” herein used in section 1.6.16., Organizational Conflict of Interest, means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) it’s parent organization, if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

1.6.16.2.2. The term "proprietary information" for purposes of section 1.6.16., Organizational Conflict of Interest, means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

1.6.16.3. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

1.6.16.3.1. Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

1.6.16.3.2. Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

1.6.16.3.3. Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

1.6.16.4. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the KO that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the KO will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the KO may impose constraints other than, or in addition to, the constraints listed below.

1.6.16.4.1. The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a subcontractor or consultant to a supplier of the system or any of its major components (FAR 9.505-1).

1.6.16.4.2. The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it will not be allowed to furnish these items, either as a prime Contractor, a subcontractor or as a consultant (FAR 9.505-2).

1.6.16.4.3. The Contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The Contractor will objectively evaluate or advise the Government concerning products or activities of any prospective competitors (FAR 9.505-3).

1.6.16.4.4. The Contractor agrees that if it gains access to proprietary information of other companies, it will exercise diligent effort to protect such proprietary information from unauthorized use or disclosure (FAR 9.505-4). In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it will enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the KO.

1.6.16.4.5. If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the KO, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

1.6.16.5. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor will educate its employees regarding the restrictions imposed by FAR 9.505-4, so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract, except as provided herein.

1.6.16.6. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal provisions of FAR Subpart 9.5 and its underlying policy and principles, so that each employee will know and understand the provisions of that Subpart and the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

1.6.16.7. Subcontracts. The Contractor agrees that it will include the provisions in paragraphs 1.6.16.4., 1.6.16.5., and 1.6.16.6. above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers, which involve access to information or the performance of services described in paragraph 1.6.16.4. above. The use of section 1.6.16., in such agreements, shall be read by substituting the word "consultant" or "subcontractor" for the word "Contractor" whenever the latter appears.

1.6.16.8. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and/or restrictions relating to 1.6.16., to include the requirement for the Contractor and its subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest. With regard to any proposal submitted by the Contractor, in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the KO, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

1.6.16.9. Conflicts Involving Future Procurements. The award of this contract, government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the KOs for such efforts, applying the rules, principles, and procedures of FAR Subpart 9.5, have the authority to determine whether a conflict exists, in connection with such procurements.

1.6.16.10. Representations and Disclosures.

1.6.16.10.1. The Contractor represents that it has disclosed to the KO, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

1.6.16.10.2. The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the KO. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

1.6.16.11. Remedies and Waiver.

1.6.16.11.1. For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with section 1.6.16., the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the KO may terminate this contract for convenience, if such termination is deemed to be in the best interest of the Government.

1.6.16.11.2. The parties recognize that this clause has potential effects, which will survive the performance of this contract, and that it is impossible to foresee each circumstance to which it might be applied in the future. Accordingly, the Contractor may at any time seek a waiver from the cognizant KO by submitting a full written description of the requested waiver and the reasons in support thereof (FAR 9.503).

1.6.17. Phase-Out Periods:

1.6.17.1. Phase-Out: Prior to the completion of this contract, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.6.17.1.1. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have all personnel on board during the phase-out period. The Contractor shall be prepared to transition the work load to the newly selected Contractor during the thirty (30) day phase-out period, which will occur at the end of the period of performance of the contractual effort.

1.6.17.1.2. Phase-Out Plan. The Contractor shall develop a phase-out plan to affect a smooth and orderly transfer of contract responsibility to a successor. The plan shall fully describe the Contractor’s approach to the following issues, at a minimum: Inventories and turn-over of government property; removal of Contractor property; reconciliation of all property accounts; turn-in of excess property; data and information transfer; clean-up of Contractor work areas; and security debriefings in accordance with AR 380-5 for incumbent personnel holding security clearances; and any other actions required to ensure continuity of operations. The Contractor shall provide the plan to the COR IAW Technical Exhibit 2 – Deliverables Schedule.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.7. FACILITY CLEARANCE (FCL). An FCL is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FCL may be granted at the Confidential, Secret, or Top Secret level. The FCL includes the execution of a Department of Defense Security Agreement (DD Form 441). Under the terms of the agreement, the Government agrees to issue the FCL and inform the Contractor as to the security classification of information to which the Contractor will have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual (NIPSOM).

2.1.8. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.9. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.11. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.12. QUALITY ASSURANCE SURVEILLAND PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will authorize appropriate badge access to Contractor employees identified on Contractor’s personnel roster IAW installation and FORSCOM security procedures. The contractor will comply with the installation and organization requirements for the wearing of identification badges while on the installation and within the FORSCOM headquarters. The COR will maintain facilities access control approvals.

3.5. Materials: The Government (FORSCOM and other Army Commands and organizations) will provide data, work process information, and access to subject matter experts as required.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Secret Facility Clearance: The Contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract, shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD254 is provided as Technical Exhibit 5.

4.3. The Contractor shall provide necessary work space, automation and communication equipment, supplies, developmental software, which may include the ProModel Application Framework (PAF) or an equivalent alternative, and materials necessary to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5.1. Basic Services.

5.1.1. Status Reporting. The Contractor shall submit a monthly status report, in writing, which summarize the Contractor’s monthly operations. This report shall summarize activities concluded during the previous month, actions started, actions completed, and other current status information. This monthly report shall be the primary management control process for the PWS. The Monthly Report shall contain/but not limited to the following:

· Brief description of requirements.

· Brief summary of accomplishments during the reporting period and significant events regarding the TO/contract.

· Work Request status as defined by the COR.

· Deliverables submitted or progress on deliverable products.

· Any current or anticipated problems.

· Brief summary of activity planned for the next reporting period

The monthly status report shall be delivered IAW Technical Exhibit 2, Deliverables.

5.1.2. In-Progress Reviews (IPR). The Contractor shall provide information for and participate in Government directed IPRs during the period of performance. Historically, an Integrated Product Team (IPT) session is conducted weekly via conference telephone.

5.1.3. Project Management Plan. A Project Management Plan (PMP) shall be provided and shall include technical and functional methods to manage the programmatics of their tasks, technical approach, organizational resources and management controls to be employed in order to meet the cost performance and schedule requirements throughout the contract execution. This plan shall be delivered IAW Technical Exhibit 2 – Deliverables Schedule.

5.2. Sustainment Tasks. The Contractor shall sustain the current classified (SIPR) and unclassified (NIPR) production versions of AST by applying application patches that result from business rule / policy changes to existing functions and/or upon discovery of defects while operating on DOD classified and unclassified networks. Sustainment does not include Disaster Recovery Plans as such is the responsibility of the government network upon which AST resides. Sustainment includes the following Subtasks:

5.2.1. Operational Support. The Contractor shall maintain the current production classified and unclassified versions of AST by applying corrections that result from business rule changes to existing functions or upon discovery of defects. Service packs containing patches shall be delivered as required for sustainment of the AST production version. Historically, one patch has been required between delivered versions.

5.2.2. System Compatibility. The Contractor shall insure delivered capability operates on the Government classified network (SIPRNET) and unclassified network (NIPRNET) within the domain’s technical baseline and in accordance with security standards specified in the Risk Management Framework for system accreditation IAW DoD IT, DoD Instruction (DODI) 8510.01, dated 12 March 2014.

5.2.3. Sustainment Quality Assurance. The Contractor shall perform quality assurance planning and testing of all products prior to delivery to Government. The FORSCOM Domain will be utilized for all final validation testing prior to releasing any sustainment changes to the production environment. The degree of quality assurance planning and effort will be commensurate with the complexity and scope of the sustainment task.

5.2.4. AST Service Pack. Service packs containing patches are delivered as required for sustainment of the AST production versions. These service packs will be delivered IAW Technical Exhibit 2, Deliverables Schedule. Historically, issuance of Service Packs has been due to rapid network or environment changes initiated by the government. However, such issuances have been rare.

5.2.5. Database Consistency. The Contractor shall analyze and document data maintenance requirements to support the overall force generation synchronization process in relation to enhanced capabilities for AST. This includes identification and development of procedures for extracting and loading data from authoritative data sources and developing data maps to document and standardize data element usage. The Contractor shall provide database design expertise to include creation of data models, scripts, tables, keys, and data views.

5.2.6 Workflow, Alerts, and Approvals. The Contractor shall sustain capabilities supporting the workflow of a particular role and the interaction of that role with other roles in a workflow. A specific focus will be on sustaining and/or modifying approval mechanisms within a workflow and incorporating alert mechanisms notifying appropriate users of awaiting actions and/or conflicting implications in the workflow for respective roles.

5.2.7. Roles and Rights. The Contractor shall sustain capabilities supporting existing roles or modify roles to account for adjustments in role-based rights for creating, reading, updating, and deleting functions within AST. Capabilities insure rights methodology is extensible to additional roles and rights identified in the continued maturation of Army force generation. The contractor shall explore a means to establish roles and rights by position vice the individual occupying the position.

5.2.8. Army Force Requirements. The Contractor shall sustain capabilities supporting the capture, consolidation, inspection, and manipulation of worldwide Army force requirements over time from joint and Army Service Requirement sources. Capability includes determining force requirements from a Contingency Plan/Operation Plan (CONPLAN/OPLAN) and rendering those requirements in graphical and tabular products to enable sourcing to occur. Incorporation of emerging types of force requirements, such as Theater Security Cooperation (TSC) requirements, are included under this task along with the sustaining electronic linkages to enabling extraction of force requirements from the authoritative Joint and/or Army Service Requirement system(s).

5.2.9. Army Unit Catalog. The Contractor shall sustain capabilities supporting the rendering of Army force structure over time in a catalog with capabilities to: utilize enterprise force identifiers contained within the Global Force Management Data Initiative (GFM-DI) compatible with the Army Organizational Server (AOS) force structure data; enable the inspection of unit hierarchy, personnel, and equipment over time by various filters; and apply command and support relationships to units over time IAW the Army Organizational Force Structure Construct (AOFSC).

5.2.10. Alignment and Sourcing of Force Requirements. The Contractor shall sustain capabilities supporting the alignment and sourcing of Army force structure to specific force requirements. Types of sourcing under this task includes the sourcing of: annual Global Force Management (GFM) requirements; emergent force requirements; CONPLAN/OPLAN force requirements; and a Course of Action Sourcing, and Army Service Requirements, all in correlation with the alignment of Army forces and the analysis of sourcing with a Sourcing Scorecard.