Performance_Requirements_Summary_PRS_DRAFT.pdf

MATERIEL MAINTENANCE ‐ GENERAL

The contractor shall establish, operate, and manage equipment repair shops and supporting functions.

Verify the contractor is operational IAW LRC shop manning guidance and published operating hours for the entirety of the contract period.

Verify all shops and supporting functions will be operated IAW The Army Maintenance Management System (TAMMS) as outlined in AR

750‐1, DA PAM 750‐8, AR 710‐2,

AR 710‐2‐2, applicable LIS publications (currently SAMS‐IE, SAMS‐1E, SAMS‐2E), other Governmental regulation and guidance as applicable, LRC policies and procedures, and accepted industry standards.

LOT is all in‐process and completed work as well as all existing records and files within the shop or activity undergoing surveillance.

AQL: 95%

Random (shop/activity scheduled periodically)

The contractor shall adjust manning levels IAW mission/resource analysis by the LRC and within CLIN funding levels.

Timeliness: Project manning levels adjusted IAW timelines set by Contracting Officer/ LRC COR and specific program guidance.

N/A.

AQL: 100%

Periodic

Equipment recovery efforts will begin no more one (1) hour after notification unless directed otherwise by the COR during normal duty hours and 2 hours after hours.

Timeliness: One hour / two hour response

LOT is all response times for recovery efforts

Random

MATERIEL MAINTENANCE SUPPORT

The contractor shall perform repairs IAW work request and applicable equipment TMs or equivalent publications.

Quality: Repairs will be IAW the maintenance request and to standards, to include estimated task times, as stated in current equipment Technical Manuals (TMs), Technical Bulletins (TBs), Modification Work Orders (MWOs), Safety of Use Messages (SOUMs), Special Technical Inspection and Repairs (STIRs), other applicable Government technical publications, or OEM equivalent publications when a Government technical publication is not available.

LOT is all in‐process and completed work as well as all existing records and files within the shop or

MATERIEL MAINTENANCE DIVISION PROGRAMS / EFFORTS

For tactical pass‐back support, the contractor shall meet performance metrics found in AR 750‐1.

a. Timeliness: Meet maintenance performance measures IAW AR 750‐1.

For contractor performance evaluation, relief from these

LOT is number of work orders completed during the time period called for in the standard.

metrics due to mitigating factors shall be requested through the

COR.

The contractor shall perform maintenance tasks required to maintain base operations equipment in a fully operational state.

a. Timeliness: Meet maintenance performance measures IAW AR 750‐1 or other program standard as designated by Chief, Materiel Maintenance.

LOT is number of work orders completed during

The contractor shall meet performance metrics found in AR 750‐1 for Base Operations Metrics.

a. Timeliness: Tasks completed within time allowed by the specific equipment publication or within times estimated at work induction.

b. Quality: Perform maintenance IAW the maintenance request and to standards, to include estimated task times, as stated in current equipment TMs, TBs, MWOs, SOUMs, STIRs, other applicable Government technical publications, or OEM equivalent publications when a Government technical publication is not available.

LOT is all in‐process and completed work as well as all existing records and files within the shop or scheduled periodically)

The contractor shall provide maintenance teams on‐site, usually at unit maintenance facilities, for the repair of tactical and non‐tactical equipment and the performance of associated functions. Team skill set composition and duration will be determined by the IMMO IAW the program’s mission/resources.

A. Timeliness: The contractor shall meet these program specific metrics as defined by the IMMO

LOT is number of work orders completed during

The contractor shall ensure on‐site Maintenance Teams provide individual tools required for individual use IAW equipment type to be repaired. Special tools will be provided at unit areas. Team members will abide by supported unit tool room procedures for use of special tools.

Quality: All tasks are performed IAW the maintenance request and to standards, to include estimated task times, as stated in current equipment TMs, TBs, MWOs, SOUMs, STIRs, other applicable Government technical publications, or OEM equivalent publications when a Government technical publication is not available.

LOT is all in‐process and completed work as well as all existing records and files within the shop or activity undergoing

The contractor shall provide "Lead" personnel at each unit site to provide supervision of contractor personnel, when required.

Quality: Teams are on‐site with required individual tools. Teams are abiding by supported unit tool room procedures for special tools.

LOT is individual team members comprising the maintenance team undergoing surveillance.

AQL: 95%

Random (Team is scheduled periodically)

ARMS AND SENSITIVE ITEM STORAGE REQUIREMENTS

The contractor shall maintain physical security of the Materiel Maintenance Arms Room and sensitive items

a. Timeliness: Notify the COR within 30 min of the discovery of a missing sensitive item or major administrative discrepancy.

b. Quality: IAW AR190‐11, AR710‐ 2, AR 750‐1, DA PAM 750‐8, and local SOPs.

LOT is all in‐process and completed sensitive item work as well as all existing records and files within the shop or activity undergoing surveillance.

scheduled periodically)

The contractor shall appoint, in writing, a primary and an alternate Key Control Officer for the Small Arms room. The Key Control Officer shall ensure that all keys to doors, cabinets, and arms racks are picked up at beginning of each work day and returned by close of business each workday by the designated personnel.

Quality: DA Form 5513‐R shall be utilized for this purpose and maintained for one year in the files. Should the keys be lost or stolen, the Key Control Officer shall notify the COR immediately so that the locks may be replaced. Arms room key inventories shall be conducted daily. A serial inventory of arms room keys shall be performed quarterly. The contractor shall prepare a written record of the inventories to be maintained on file for one year.

LOT is key control documents and inventory at time of surveillance.

Random sampling

The contractor shall perform monthly/quarterly serial number sensitive items inventories.

Quality: Inventories will be conducted IAW AR 190‐11 and AR 190‐51.

Inspect the last inventory performed at the time of surveillance

AQL: 100%

ALLIED TRADES

Prepare and paint tactical and non‐ tactical equipment / components in support of Army Chemical Agent Resistant Coating, Camouflage, and Marking Program.

Timeliness: Work completed IAW time estimates given at work induction.

Quality: Work completed IAW AR 750‐1, applicable equipment TM, TB and industry standard.

LOT is all in process and completed paint / body shop work as well as all existing logs and files at time of surveillance.

AQL:95%

scheduled periodically)

Operate and maintain Materiel Maintenance paint booths, media blast booth and breathing air system.

Quality: IAW OSHA 29 CFR 1910‐

107, AR 200‐1.

LOT is all Materiel Maintenance paint booths and breathing air machines at time of surveillance.

AQL: 100%

Periodic

Perform carpentry tasks required for the repair or modification of any Government owned, tactical or commercial equipment and customer requested fabrication.

induction.

Quality: Work completed IAW customer request, applicable equipment TM, military and industry standard.

LOT is all in process and completed carpentry work as well as all existing logs and files at time of scheduled periodically)

Perform carpentry tasks required for the repair or modification of any Government owned, tactical or commercial equipment and customer requested fabrication.

induction.

Quality: Work completed IAW customer request, applicable

LOT is all in process and completed carpentry work as well as all existing logs equipment TM, military and industry standard.

AQL: 95%

The contractor shall perform all air conditioning & refrigeration maintenance / repair services.

Quality: IAW40 CFR, Part 82, and applicable state and Federal regulations, and the installation environmental regulations and directives.

LOT is all in‐process and completed work as well as all existing records and files within the shop or scheduled periodically)

Perform welding, metal machining, and fabrication operations and Non‐ destructive testing as required.

induction.

Quality: Work performed IAW work request and applicable military and industry standards.

Welding performed by AWS certified welders; NDI performed by ANSI/ASNT CP‐189 certified persons.

LOT is all in process and completed welding, metal machining and fabrication work as well as all existing logs and files at time of

Perform body repair services.

induction.

Quality: Work completed IAW AR 750‐1, applicable equipment TM / TB, directives and industry standard.

LOT is all in process and completed body shop work as well as all existing logs and files at time of scheduled periodically)

The contractor shall maintain, repair, and replace tires on rims.

b. Quality: IAW TM 9‐2610‐200‐ 14.

LOT is all in process and completed tire/rim work as well as all existing logs scheduled periodically)

The contractor shall provide wheel alignment support as required for equipment types found in TE 5M‐001

Quality: IAW TM 9‐2610‐200‐14.

LOT is all in process and completed tire/rim work as well as all existing logs scheduled periodically)

The contractor shall perform glass repairs for vehicles.

Quality: Glass shall be installed to original design configurations with seals that are air and watertight.

LOT is all in process and completed glass repair work as well as all existing logs and files at time of surveillance.

The contractor shall provide personnel to input required vehicle/equipment management and maintenance data into Standard Army Management Information System (LIS), Online Vehicle Information Management System (OLVIMS), Consolidate Request Information System (CRIS), Logistics Information Management System Vehicle View (LIMS‐EV VV) as required by the PWS.

Quality: Data Input IAW work request, DA PAM 750‐8, Applicable Air Force Instruction / directive.

LOT is all in process and completed work as well as all existing logs and files at

Random (scheduled monthly)

The contractor shall provide scheduled and unscheduled vehicle and equipment maintenance and repair services for Pope AAF.

Quality:

scheduled services, and/or customer designated timeframe.

LOT is all in‐process and / or completed work as well as all existing records and files within the shop or scheduled monthly)

The contractor shall maintain manage the at Time Compliance Technical Order (TCTO), Service

Quality: IAW AFI 24‐302 and compliance requirements of individual TCTO, SB, manufacture recall, and one time inspection documents.

Time Compliance Technical Order (TCTO)

Bulletin Manufacture Recalls, and One Time Inspections

AQL: 95%

Upon receipt of request for mobile maintenance, the contractor shall respond to the request within thirty

(30) minutes or less during normal duty hours. After normal duty hours (on‐call) contractor shall respond within one (1) hour or less.

Timeliness: 30 minute/ (1) hour response

LOT is all response times for mobile maintenance calls.

Upon receipt of customer recovery request, the contractor shall respond within thirty (30) minutes or less during normal duty hours. After normal duty hours (on‐call) contractor shall respond within one

(1) hour or less.

Timeliness: 30 minute/ (1) hour response

LOT is all response times for recovery efforts.

Monthly

The contractor shall provide tire shop services to include inspection, repair and replacement and assistance in changing tires as required.

Quality: in accordance with T.O 36‐ 1‐191, Chapter 4. The contractor shall comply with Air Force Manual (AFMAN) 23‐110, USAF Supply Manual, Chapter 25, Para 25.17 Timeliness: Work completed IAW customer designated timeframe.

LOT is all in process and completed tire/rim work as well as all existing logs scheduled periodically)

The contractor shall account for repair parts issues, and parts purchased commercially by entering purchase data into approved LIS. The contractor shall ensure

IAW AR 750‐1, AR 710‐2, AR 735‐

11‐2, AR 725‐50, DA PAM 710‐2‐2;

AR 740‐1; AR 735‐5; AR 710‐1; AR

710‐3; DA Pam 710‐7; AR 710‐3, DA Pam 710‐2‐1; FEDLOG; and SAMS‐IE user’s manual

LOT is all in‐process and completed work orders, requisitions, requests, files, records, SOPs at time of surveillance.

accountability of all parts waiting to be installed, or still on‐order, turn‐in, issued and used on customer equipment repairs.

Contractor personnel operating motor vehicles on the flight line shall possess a valid state driver's license and be flight line certified.

Quality: In accordance with AFI 13‐ 213, Airfield Management, Chapter 4, and Pope Airfield flight line driving policy and procedures.

LOT is all employed maintenance and supervisory personnel.

AQL:100%

The contractor shall review all new and assigned vehicle data plate information to determine nuclear certification status and update OLVIMS and the Master Nuclear Certification List as required.

Quality: IAW AFI 24‐302, associated OLVIMS modules and Historical Jacket requirements.

Lot is all new and assigned Air Force vehicles

AQL:100%

The contractor shall develop an annual Depot maintenance plan for eligible vehicles.

Quality: IAW AFI 24‐302 AQL: 100% Annual

The contractor shall maintain a complete list of current VCO/VCNCOs. This listing shall contain the name, rank, phone number, unit, and building number of each VCO/VCNCO.

Quality: IAW AFI 24‐302 Timeliness: Changes updated within 24hrs of personnel changes

LOT is individual VCO/VCNCO’s comprising the vehicle management team undergoing surveillance.

AQL: 95%

Periodic

Contractor shall conduct a VCO/VCNCO meeting at least once a

Timeliness: VM&A section chief will convene and document

AQL:100% Annual year and coordinate with the

VFM/VMS.

VCO/VCNCO meeting every 12 months.

The contractor shall perform initial, random, and final inspections on equipment submitted for repair or services and shall determine that all repairs do not exceed maintenance expenditure limits (MEL) established by applicable equipment technical bulletins or by a local policy prior to work being initiated.

Quality: IAW AFI 24‐302, OLVIMS module cost calculations.

LOT is all in‐process and completed work orders, files, logs, and SOPs at scheduled periodically)

TECHNICAL INSPECTIONS

The contractor shall perform initial, random, and final inspections on equipment submitted for repair or services and shall determine that all repairs do not exceed maintenance expenditure limits (MEL) established by applicable equipment technical bulletins or by a local policy prior to work being initiated. During the Initial Inspection process, accurately estimate maintenance labor hours required and parts/materials costs and enter each into SAMS‐IE prior to proceeding with repairs. The contractor shall use TM MAC times, MWO/TB/STIR estimated times, engineered standards, regulatory

Quality: IAW AR 750‐1, DA PAM 750‐8, applicable LIS publications (currently SAMS‐IE), Technical Manual, LRC policies and procedures, external and internal SOPs, and Chief, Materiel Maintenance (COR) guidance.

LOT is all in‐process and completed work orders, standards, historical data, or other methods approved by the IMMO to estimate labor hours. As the work progresses, the contractor shall update the estimated hours to complete the maintenance action in the appropriate system (SAMS‐IE).

The contractor shall perform ECOD’s as requested.

The contractor shall perform initial acceptance of items on work requests and shall verify the serial number of equipment and problems identified on the maintenance request; shall verify all equipment brought in is complete, clean, not damaged other than fair‐wear‐and tear (FWT); and verify Field Level maintenance services completed.

(currently SAMS‐IE), Technical Manual, LRC policies and procedures, external and internal SOPs, and Chief, Materiel Maintenance (COR) guidance.

LOT is all in‐process and completed work orders, scheduled periodically)

The contractor shall perform final inspections in accordance with applicable TMs and TBs; shall verify that maintenance actions have been accomplished, that maintenance actions taken agree with the work included on the work request; and verify that the equipment or item meets serviceability standards.

(currently SAMS‐IE), Technical Manual, LRC policies and procedures, external and internal SOPs, and Chief, Materiel Maintenance (COR) guidance.

LOT is all in‐process and completed work orders, REPAIR PARTS AND MATERIEL MANAGEMENT TASKS

The contractor shall perform Shop Supply services; use the automated Army supply system (currently SAMS‐IE to GCSS‐A) as the primary means of attaining materiel.

IAW AR 750‐1, AR 710‐2, AR 735‐

11‐2, AR 725‐50, DA PAM 710‐2‐2;

AR 740‐1; AR 735‐5; AR 710‐1; AR

710‐3; DA Pam 710‐7; AR 710‐3, DA Pam 710‐2‐1; FEDLOG; and SAMS‐IE user’s manual

LOT is all in‐process and completed work orders, requisitions, requests, files, records, SOPs, and stockages at time of surveillance.

scheduled periodically)

The contractor shall manage Exchange Pricing (EP) items

a. Timeliness: Meet EP turn‐ in criteria for timeliness of turn‐ins

b. Quality: IAW DFAS‐IN Reg 37‐1 Chapter 13, Finance & Accounting Policy, Implementation and Unserviceable Turn‐ins and current Army guidance.

LOT is the numbers of EP items processed during the period at time of surveillance.

The contractor shall ensure minimum rejection rates for mechanical and electrical repair work completed are met in order to meet first time pass rates.

IAW AR 750‐1, Appendix B‐11, paragraphs (a‐d).

Lot is equipment that has completed the repair cycle and has been deemed as ready for issue (RFI) back to the customer.

AQL: 97% for mechanical.

AQL: 98% for electrical.

Random (shop/activity

PRODUCTION CONTROL

The contractor shall operate a Production Control capability that effectively manages the maintenance workload; provide personnel technically capable of performing all tasks found in the applicable maintenance LIS (currently SAMS‐IE) End User Manual. Operate multiple equipment receiving points; provide order statuses.

induction.

Quality: IAW work request, AR

750‐1, TM 43‐0139, TB 43‐0209,

and local directives.

LOT is all in process and completed work as well as all existing logs and files at

SUPPORTING FUNCTIONS AND TASKS

The contractor shall maintain a technical reference capability and a Radiation Safety Program capability.

Std: IAW AR 25‐30 and DA PAM 25‐30

Std: Comply with AR 700‐64, DA PAM 385‐24, and other applicable ARs, TBs, or OSHA publications for protection and operating procedures within Materiel Maintenance

LOT is the availability of access to technical references at the time of surveillance

On a monthly basis randomly check provided reports that this function is being conducted.

MAINTENANCE OPERATIONS FUNDS MANAGEMENT

The contractor shall establish and maintain funds management for all funding by Internal Order/Fund Codes Project codes/UICs/ (IO/FC).

Provide weekly reports on funds for all units and account, reimbursable

Accurately maintain a funding account for each maintenance customer to ensure all work request are fully funded before work is started. Ensure the

LOT is all in‐process and completed work orders as well as AIS funding

On a weekly basis; check AIS funding account reports to ensure each account is fully and direct funding. Notification triggers will be established to notify the IMMO/Government Staff when funding ceilings established within LIS are within 75% expended.

Government is notified when accounts are within 75% depleted.

reports: to include all existing records and files within the shop or activity funded and contractor notifies the Government when funding ceiling are within 75% expended.

The contractor will ensure all funds ceilings received from DRM channels are accurately input into LIS and managed by IO/FC daily. The contractor shall also establish procedures to ensure that no IO/FC to include ODC is exceeded without prior written approval of COR and/or

IMMO.

Ensure maintenance accounts funding balances are accurately maintained within the LIS. Ensure funding balances are not exceeded without prior written approval.

LOT is all in‐process and completed work orders as well as AIS funding reports: to include all existing records and files within the shop or activity

On a weekly basis; check AIS funding account reports to ensure each account is fully funded and contractor notifies the Government when funding ceiling are within 75% expended.

The contractor will ensure that the man hours entered into their time keeping system accurately matches the system of record (LIS) by IO/FC prior to submittal of invoices.

Ensure man hours entered Government LIS matches hours invoiced.

Lot is all labor entered in LIS and contractor Invoice.

AQL:100%

As contractor invoice is submitted to the COR for validation. Labor Hours will be reconciled with AIS labor hours.

SUPPLY AND SERVICES – GENERAL

SUBSISTENCE SUPPLY MANAGEMENT OFFICE (SSMO)

Receive, inspect, inventory and warehouse subsistence items from commercial carriers.

a. Timeliness:

Subsistence items received, inspected, inventoried, and warehoused with the receipts processed within 8 duty hours

b. Quality:

Subsistence items received, inspected, inventoried, and warehoused

IAW AR 30‐22

LOT is the number of line items on receipts processed on the day of

AQL: 90%

Sampling

Process subsistence requisitions

a. Timeliness:

Requisitions received prior to the daily cut‐off are processed that day

b. Quality:

Requisitions processed

IAW AR 30‐22

LOT is the number of requisitions processed at the time of surveillance

AQL: 90%

Random

Sampling

Store and safeguard subsistence items.

Line items stored and safeguarded daily

b. Quality:

Line items stored and safeguarded IAW AR 30‐22 and FM 10‐23‐2

LOT is the number of line items stored at the time of surveillance

Complete required monthly, quarterly, and annual inventories.

Required inventories are completed by the last business day of the inventory period

Inspect the last inventory performed at the time of

Surveillance

Activity

b. Quality:

Inventories performed

IAW AR 30‐22, AR 735‐5

Checklist

Process invoices.

a. Timeliness:

Process receipt invoices prior to the daily cut‐off cycle

b. Quality:

Receipt invoices processed

IAW AR 30‐22

LOT is the number of invoice documents processed at the time of sampling

Issue subsistence items to customers.

a. Timeliness:

Subsistence items issued to customers daily or as required

b. Quality:

Subsistence issues processed

IAW AR 30‐22

LOT is the number of issues processed at the time of surveillance

Temperature Checklist Inspection of Cold Storage completed daily.

Temperature Inspection completed daily

b. Quality:

Temperature inspection annotated on a log with temperature, date and initials of individual performing inspection IAW DA PAM 30‐22, TB Med 530

LOT is the number of temperature inspections performed at the time of

Process turn‐in rations after they have passed veterinarian service inspection.

Turned‐in rations processed within 8 hours of receipt

b. Quality:

Turned‐in rations have passed veterinarian service inspection

IAW MIL‐HDBK‐3006A

LOT is the number of turn‐in documents processed at the time of

Review Veterinary Service Inspection Reports.

Discrepancies corrected and response to personnel submitted within 2 business days

b. Quality:

Veterinary Service Reports reviewed, discrepancies corrected and response to Vet Service personnel submitted

IAW MIL‐HDBK‐3006A

LOT is the number of Veterinary Service Inspection Reports processed at the time of

Maintain property book accountability and supporting documentation on a continuing basis.

PBUSE generated issue documents closed out daily

b. Quality:

PBUSE generated issue documents closed out IAW ADSM 18 Series Manuals, SOP

LOT is the number of documents closed out on the day of surveillance

AQL: 98%

Random sampling

Maintain completed transaction file for all non‐expendable transactions.

Completed transaction file maintained daily

b. Quality:

Completed transaction file maintained

IAW AR 710‐2, DA PAM 710‐2‐1, AR 25‐

400‐2

LOT is the number of transactions maintained in completed transaction file at the time of surveillance

AQL: 90%

Random sampling

Maintain suspense files for all expendable, non‐expendable, and durable transactions.

Suspense files maintained daily

b. Quality:

Expendable, non‐expendable/durable transactions suspense files maintained

LOT is the number of transactions maintained in suspense file at the time of surveillance

IAW AR 710‐2, DA PAM 710‐2‐1, AR 25‐

400‐2

Provide printouts of current hand receipts for supported units and activities as requested.

Copies of hand receipts provided within 8 hours of request

b. Quality:

Copies of hand receipts provided

IAW AR 710‐2

LOT is the number of printouts provided at the time of surveillance

AQL: 90%

Random sampling

Process requisitions for hand receipt accounts.

a. Timeliness:

Requisitions received prior to 1400 hours will be processed that day. Requisitions processed after 1400 hours will be processed the following duty day.

Requisitions processed IAW AR 710‐2

LOT is the number of requisitions processed on the day of surveillance

Prepare a Supply Discrepancy Report (SDR) SF 364, for discrepancies of shortage, damages or overages of shipments received.

SDR’s prepared and processed within 3 business days after discovery of damages or discrepancies

b. Quality:

SDR’s prepared IAW AR 735-11-2

Lot is the number of SDR’s processed at the time of surveillance

AQL: 90%

Random sampling

INSTALLATION SUPPLY SUPPORT ACTIVITY (RETAIL SUPPLY SERVICES)

Maintain a file of customer signature cards for supported units/activities.

Signature cards updated within 10 business days of expiration

b. Quality:

Signature cards maintained IAW AR 710‐2, DA Pam 710‐2‐1

Inspect all signature cards maintained at the time of surveillance

AQL: 99%

Surveillance

Activity

Checklist

Process receipt documents.

Timeliness:

Shipments received, inspected and inventoried daily

Quality:

Receipt documents processed

IAW AR 735‐11‐2, AR 710‐2

receipt documents processed at the time of surveillance.

AQL: 90%

Random sampling

Operate and maintain the FEDEX Powership 2 system.

Timeliness:

Express Packages prepared and processed within 2 business days of receipt

LOT is the number of Express Packages shipped at the time of

Quality:

Turn‐in documents processed IAW FEDEX Powership instructions

Maintain a logbook recording FEDEX tracking numbers.

Tracking numbers recorded daily in the logbook

Quality:

Tracking numbers maintained in the logbook

IAW DA PAM 710‐2‐2

LOT is the number of FEDEX tracking numbers logged at the time of surveillance.

AQL: 90%

Random sampling

Maintain source document files for FEDEX documentation.

Documents filed with no more than a 2 day backlog

Quality:

Documents filed IAW AR 710‐2

LOT is the number of documents filed on the day of surveillance.

AQL: 90%

Random sampling

Submit daily summary transmittal and keep on file for verifying FEDEX billing invoices.

Transmittals submitted daily

Quality:

Summary transmittals submitted IAW FEDEX Powership instructions

LOT is the number of transmittals processed on the day of surveillance.

AQL: 90%

Random sampling

Perform closeout of GCSS‐Army generated out shipment documents using scanning devices, assigning FEDEX Tracking Numbers as the GBL data.

SARSS generated out shipment documents closed out daily

Quality:

SARSS generated out shipment documents closed out IAW ADSM‐18‐

L1Y‐AJT‐ZZZ‐EM

LOT is the number of SARSS documents closed out on the day of surveillance.

AQL: 90%

Random sampling

Provide Packing and Crating services. Timeliness:

LOT is the number of shipment documents

Shipments processed within 2 business days of receiving shipping instructions

Quality:

Shipments processed IAW instructions received from the NICP processed on the day of surveillance.

AQL: 90%

Sampling

Process turn‐in documents.

Timeliness:

Turn‐in documents processed within 1 business day of receipt

Quality:

Turn‐in documents processed

IAW AR 710‐2, DA PAM 710‐2‐1, DA PAM

710‐2‐2

LOT is the number of turn‐in documents processed on the day of surveillance.

AQL: 90%

Random sampling

Perform inventory adjustment functions for annual, cyclic, and special (sensitive items and weapons) inventories and location surveys.

IAR’s processed within 2 days of notification of requirement

Quality:

IAR’s processed IAW AR 710‐2, AR 735‐5

LOT is the number of IAR’s processed at the time of surveillance.

AQL: 90%

Random sampling

Maintain a voucher register for Found on Installation (FOI) items.

Timeliness:

Document numbers assigned from the voucher register the same day the FOI is discovered

Quality:

Register maintained IAW AR 710‐2, DA

PAM 710‐2‐2

LOT is the number of document numbers assigned from the register at the time of surveillance.

AQL: 90%

Random sampling

Process warehouse denials.

Timeliness:

Warehouse denials processed within 1 business day

Quality:

LOT is the number of warehouse denials processed at the time of surveillance.

Warehouse denials processed IAW AR 710‐2, SARSS manuals, ADSM‐18‐L1Y‐

AJT‐ZZZ‐EM

Process turn‐in documents.

Timeliness:

Turn‐in documents processed within 1 business day of receipt

Quality:

Turn‐in documents processed IAW AR

710‐2, DA PAM 710‐2‐1, DA PAM 710‐2‐

LOT is the number of turn‐in documents processed on the day of surveillance.

AQL: 90%

Random sampling

Perform a monthly Arms Room inventory.

Arms Room inventory completed by the end of the last business day of the month

Quality:

Conduct inventory of all CCI and sensitive equipment

IAW AR 710‐2, AR 735‐5, DA PAM 710‐2‐

Inspect all items listed on the most recent inventory at the time of surveillance.

AQL: 99%

Surveillance

Activity

Checklist

Process turn‐ins for small arms.

Timeliness:

Turn‐ins of small arms processed and excess reported within 4 duty hours of receipt

Quality:

Turn‐ins of small arms processed IAW AR 710‐2

Inspect all small arms turn‐in documents processed at the time of

Checklist

Receive sensitive/special controlled items (i.e. rifles, carbines, machine guns, pistols, fire control equipment, missile training equipment, night vision goggles and devices and

Receipts processed the same day items are received

Quality:

Inspect all sensitive/special controlled item receipt documents processed at the time of surveillance.

Surveillance unclassified/classified COMSEC material).

Receipt documents processed IAW AR

710‐2, DA PAM 710‐2‐1, AR 190‐11

Process out shipments of weapons and COMSEC items.

Out‐shipments processed with 1‐3 days depending on priority

Quality:

Out‐shipments processed IAW AR 710‐2, AR 190‐11, DA PAM 710‐2‐1

LOT is the number of out‐ shipment documents processed at the time of surveillance.

AQL: 95%

Random sampling

Ensure that serial numbers for sensitive items are recorded on turn‐ in documents.

Turn‐in documents screened within 1 business day

Quality:

Turn‐in documents processed IAW

ADSM‐18‐LIY‐AJT‐ZZZ‐EM

LOT is the number of sensitive item turn‐ins processed at the time of surveillance.

AQL: 98%

Random sampling

Report excess CL VII vehicles, trailers and construction equipment.

Excess CL VII items reported within 1 business day of report of excess

Quality:

Excess CL VII items reported and kept in a suspense file until disposition instructions are received IAW SARSS Manual ADSM‐18‐LIY‐AJT‐

ZZZ‐EM

Inspect all CL VII items reported at the time of

AQL 90%

Activity

Checklist

Receive vehicles and equipment in the Vehicle Yard.

Vehicles and equipment received and processed daily

Quality:

Pallets and crates constructed

LOT is the number of receipt documents for vehicles/equipment processed at the time of surveillance.

IAW AR 710‐2, AR 746‐1, DoD 4500.9‐R, Part II, TM 743‐200‐1, TM 55‐601, TM 743‐200‐3

Issue vehicles and other equipment from the Vehicle Yard.

Vehicles and equipment issued and processed daily

Quality:

Vehicles and equipment issued IAW AR 710‐2, AR 746‐1, DoD 4500.9‐R, Part II, TM 743‐200‐1, TM 55‐601, TM 743‐200‐3

LOT is the number of issue documents for vehicles processed at the time of surveillance.

AQL: 90%

Random sampling

Perform repairs and scheduled preventive maintenance on Supply Division’s forklift fleet and associated equipment.

Repairs and scheduled preventive maintenance actions performed daily

Quality:

Repairs and scheduled preventive maintenance actions performed

IAW SOP

LOT is the number of PM actions performed at the time of surveillance.

AQL: 90%

Random sampling

Prepare and process DA form 2407 (work orders) for vehicle/equipment repair.

DA form 2407’s prepared for vehicles and equipment by COB next business day Quality:

DA form 2407’s prepared for vehicles and equipment

IAW AR 710‐2

LOT is the number of DA 2407’s processed at the time of surveillance.

AQL: 90%

Random sampling

Report excess CL VII vehicles, trailers and construction equipment.

Excess CL VII items reported within 1 business day of report of excess

Quality:

Inspect all CL VII items reported at the time of

AQL 90%

Excess CL VII items reported and kept in a suspense file until disposition instructions are received IAW SARSS Manual ADSM‐18‐LIY‐AJT‐

ZZZ‐EM

Process DLADS withdrawal documents.

DLADS withdrawals processed the same day received.

Quality:

DLADS withdrawals processed IAW AR 710‐2

LOT is the number of DLADS withdrawal documents processed at the time of surveillance.

AQL: 90%

Random sampling

Screen turn‐in documents for redirect to DLADS.

Turn‐in documents screened within 1 business day

Quality:

Turn‐in documents processed IAW DA

PAM 710‐2‐2

LOT is the number of documents processed at the time of surveillance.

AQL: 90%

Random sampling

Process DODAAC transactions to the LOGSA Army Central Service Point

DODAAC transactions processed to LOGSA within 2 business days of receipt of request

Quality:

DODAAC transactions processed IAW AR 725‐50

LOT is the number of DODAAC transactions processed at the time of surveillance.

AQL: 90%

Random sampling

Notify requesting activity in writing when DODAAC transactions have been completed.

DODAAC memos forwarded to requesting activity within 1 business day of completion of transaction

Quality:

Requesting activity notified

LOT is the number of DODAAC memos processed at the time of surveillance.

IAW AR 725‐50

Maintain customer signature cards, DA form 1687 for issues from the

CRP.

Signature cards updated within 10 business days of expiration

Quality:

Signature cards maintained IAW AR 710‐

Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

Surveillance

Activity

Checklist

Notify customer upon receipt of “Push Shipments” that items are ready for pick up.

Customer notified within 1 business day

Quality:

Push shipments annotated in a log book with the date received, unit/activity recipient name and phone number, date contacted

IAW AR 710‐2

push shipments annotated in the logbook at the time of surveillance.

AQL: 90%

Random sampling

Operate the Fuel Dispensing Facility

(FDF)

Std: Requisition, receive, issue, inventory, and account for fuel in accordance with AR 11‐27, AR 710‐2, DA PAM 710‐2‐1, FMs 10‐18, 10‐69 and DoD 4140.25‐M

LOT is number of fuel transactions within the previous month.

AQL: 90%

Random sampling

Maintain at least the required levels of bulk fuel for peacetime storage and war reserves

Std: Ensure required levels are maintained in accordance with AR 710‐2

LOT is amount of required fuel at any given time

AQL: 90%

Random sampling

HAZARDOUS MATERIAL (HAZMAT)

Print Material Safety Data Sheet (MSDS) and attach to each individual MRO for HAZMAT.

Std: MSDS produced and attached daily

Std: MSDS printed and attached to MRO’s IAW AR 710‐2

LOT is the number of MSDS printed and attached at the time of

Turn‐in and remove empty hazardous material containers.

Std: Process within 5 business days after items become available for turn‐in Std: Insure hazardous material containers are not stored in HAZMAT warehouse that should be turned‐in

LOT is the number of items found in warehouse that should have been turned‐in

AQL: 90%

Random

Sampling

Issue items to customers from stock.

Std: Issue items within with‐in 1 business day of receipt

Std: Ensure items are documented and customer signs receipt

LOT is the number of lines issued within 1 business day

AQL: 90%

Random

Sampling

Process turn‐ins for stock that shelf life has expired or became unserviceable in storage.

Std: Process turn‐in within 1 business day of identification of items for turn‐in

Std: Turn‐in processed to evacuate items identifies

LOT is the number of items found in warehouse that should have been turned‐in

AQL: 90%

Random

Sampling

Process request for stock and for customer immediate use.

Std: Process request within 1 business day or items reaching reorder point in warehouse.

Std: Request processed thru approving authority to obtain funding approval to requisition within 1 business day of request or items reaching reorder point.

LOT is the number of requisitions processed within 1 business day

AQL: 90%

TRANSPORTATION – GENERAL

Outbound Freight MOVEMENTS

Route Military

Cargo and Equipment

a. Timeliness: To meet mission requirements

b. Quality: Shipment will be routed IAW DTR PART II. Data entry into ETA/FAST/GFM CMOS will be accurate and complete

LOT: Each shipment competed at time of

Random Sampling

Route Military

Cargo and Equipment

b. Quality: Shipment will be routed IAW DTR PART II. Data entry into ETA/FAST/GFM CMOS will be accurate and complete

LOT: Each shipment competed at time of

Obtain air/water clearance b, Quality: Clearances are prepared and submitted accurately and correctly

LOT: Each TCMD completed at time of

Prepare and Distribute Government Bill of Lading

Complete GBL/ CBL, will be provided to the carrier before departure

b. Quality: CBL and supporting documents will be complete and accurate

LOT: Each shipment document completed at time

Prepare REPSHIP

a. Timeliness: Process Report of Shipment (REPSHIP)

b. Quality: REPSHIP will be complete and accurate

LOT: Each REPSHIP

Receive small package freight for shipment

a. Timeliness: Small package will be shipped by expedited mode NLT than 1 business day after receipt

LOT: Each small package freight shipments being processed OR completed at

b. Quality: All documentation will be accurate and complete

Process Invoices

a. Timeliness:

Verified charges will be submitted to Government rep., within 3 business days of receipt from TSP

b. Quality: Electronic Charges will be verified against actual services performed.

Invoices submitted to the Government rep., will correctly reflect the correct line of accounting and or TAC as required

Fiscal stations will notified when their funds are obligated

LOT: TSP Invoice

AQL : 95%

Movement of DODX Railcars

a. Timeliness: Disposition Instructions from SDDC will be requested within 2

LOT: Each request for DODX railcar movement completed at time of surveillance business days of notification of completion of mission

Coordinate with TSP to meet SDDC timelines

CBL will be provided to TSP at the time of pick up

b. Quality: DODX cars will be completely and safely moved

AQL: 99%

Control Government and/or Commercial Security Seals

To meet mission requirements

Security seals will be properly requisitioned, received, controlled and utilized

Inspect security seals inventory

Surveillance Activity

Report

Update the

Transportation

Facility Guide

a. Timeliness: Update when changes occur

b. Quality: Transportation facility guide updated as

Inspect Transportation

Facility Guides Updates

AQL: 97%

Report changes are received or required

Personnel MOVEMENTS

Process Commercial

Invoices

Approved Invoices and supporting documents will be submitted to the COR within 3 business days of receipt from TSP

b. Quality: TSP charges will be complete and verified correctly before submitted to COR completely reviewed before submission to COR

LOT: Each commercial ticket invoices in process OR completed at

Process Provisional Pass (DD Form 460) Travel Arrangements

a. Timeliness: Travel document will be issued to meet traveler’s requirements

b. Quality: DD Form 460, and any excess cost collected, will be prepared and distributed completely and accurately

LOT: Each provisional pass in process OR completed

Process Individual/Family passenger movement requests

a. Timeliness: Requests will be processed and completed to meet passenger’s departure and arrival

b. Quality: Mode of travel will be based on individual/family travel requirements and entitlements

LOT: Passenger movement requests in process, OR completed at

AQL : 97%

Process Overseas Travel requests

a. Timeliness: Port calls and changes processed to meet customers travel

b. Quality: Port call request or orders processed accurately and completely

LOT: Each Port Call request being processed, OR completed at time of

Prepare Port Call Request

a. Timeliness: Port call requests processed to meet

LOT: Each Port Call request Random Sampling customers travel

b. Quality: Port call requests to CTO for commercial airline travel will be processed completely and accurately

In process OR completed at

UNIT MOVEMENTS

The contractor shall provide necessary assistance to the Unit Movement Coordinator (UMC) with Unit Movement Data Maintenance and Movement planning.

Execute transmission of final UDL data to FORSCOM. Assist unit with finalizing execution load planning.

Std: Meet UMC’s processing times

Std: All unit moves completed as required

LOT: Each unit move.

Hazardous Materials/Oversized/

Sensitive Items properly identified, documented, marked, Std: Prior to preparation of

GBL/CBL

Std: Certified HazMat preparers are verified;

LOT: Each hazardous materials/oversized/sensitive shipments in process OR completed at time of labeled and/or placarded.

documents are complete and accurate

Process unit convoy requests and coordinate with the appropriate State Highway Control Office and provide the unit the convoy clearance

Std: Process all convoy clearances in a timely manner

Std Monitor unit convoys for adherence to convoy clearance instructions and

SOPS.

LOT: Process all convoy clearance on time and monitor convoy releases for timely execution.

Assist UMO with preparation of Military Shipping Labels (MSL), Radio Frequency Tags, Std: Produce all MSL Labels, RFID tags, and other supporting documents in sufficient time for unit to execute movement.

LOT: Process all MSL labels, RFID Tags and associated documents IAW Reg Guidance for all unit equipment and material on unit UDLs.

AOL: 97%

Random Sampling

ARRIVAL / DEPARTURE AIRFIELD CONTROL GROUP (A/DACG)

Monitor & Report Airfield Arrivals and Departures

a. Timeliness: EOC notified same day

b. Quality: Convoys, equipment, buses, baggage trucks and personnel

LOT: Each Arrival & Departure at completed at time of accurately and completely reported

AQL: 100%

Operate tactical and non‐tactical support vehicles, MHE, Cargo and Baggage Aircraft Conveyers

b. Quality: Vehicles & Equipment will be operated safely by authorized/licensed personnel

LOT: Vehicle & equipment operations completed at time

Arrange for scheduled and/or emergency maintenance of light sets

Scheduled: IAW Manufacturer’s Recommendation

Emergency: Same Day

b. Quality: Required Maintenance Scheduled

LOT: Each light set scheduled for maintenance at time of

Reposition or retrieve light sets

a. Timeliness: Within 48 hours of directive

LOT: Number of light sets repositioned/retrieved OR

b. Quality: Lights Sets relocated safely to designated location

AQL: 95%

Direct Loading/Off‐ loading of Passengers, Cargo, and baggage

Escort Buses, Equipment and Military Passengers

a. Timeliness: In conjunction with mission timelines

b. Quality: Safely direct & escort to designated location

LOT: Each mission

Assist with Air Force Joint inspections as required/requested

b. Quality: Vehicles will be properly weighed, marked, placarded, loaded, placed and tied‐down

LOT: Inspect aircraft mission joint inspection.

Position Baggage trucks and/or 463L Pallets in unit area

a. Timeliness: IAW Mission Requirements

b. Quality: Trucks & Pallets positioned correctly and

LOT: Inspect baggage truck & 463L pallet position in unit area at time of surveillance safely by authorized, qualified/licensed personnel

Conduct, with technical oversight, Marshalling Activities & Call Forward Process

Timeliness: To meet mission requirements.

Quality: Equipment will be properly weighed, marked, labeled, placarded, and documented prior to loading.

Equipment will be safely loaded IAW approved load plans. Equipment tie‐down, blocking and bracing will be IAW industry practice.

LOT: Inspect deployment/training exercise

Report

Perform Aircraft Boarding Requirements

Weigh Passengers & Baggage (together and/or individually)

Conduct Passenger Briefings on Hazmat, Prohibited Items & Anti‐hijacking

a. Timeliness: Prior to departure for the airfield

b. Quality: Weights will be accurate and legible

a. Timeliness: Prior to departure for the airfield

b. Quality: Briefing will be thorough and complete.

LOT: Each aircraft manifested

Verify Names & Numbers of Passengers shown on manifest

Provide Final Documents to TALCE/Aircrew

a. Timeliness: Upon embarking/debarking the aircraft

b. Quality: Manifest will be

a. Timeliness: At Final boarding

b. Quality: Packet will include an accurate and correct Final passenger manifest; anti‐ hijacking/anti‐hazard briefing and certification; final aircraft load plan; Hazmat documents; packing list and sensitive item documentation copy will be retained

Provide technical assistance, guidance and customer service in support of unit movements

Timeliness: Upon request, during the preparation, loading, unloading, blocking bracing and tie‐down of vehicle, cargo, and equipment

LOT: Inspect Deployment/Training exercise

Quality: Competent, correct, and helpful assistance provided

CONTAINER YARD OPERATIONS

Download, Upload, Reposition, Retrieve and Transport Containers to/from military/commercial vehicles on and/or off the installation training exercise/deployment requirements with no additional commercial charges being incurred

For non‐deployment movement, when current scheduled workload permits support

b. Quality: Containers placed safely and correctly at designated location (may occur within 70 miles radius of Fort Bragg when required to support training exercise/deployment)

LOT: Each container transported in process OR

Issue & Receive ISO Containers & MILVANS

a. Timeliness: Control document prepared for each asset at the time of transfer

b. Quality: Completely & accurately

LOT: Each control document in process OR

Inspect & Certify ISO Containers

a. Timeliness: NLT 2 1/2 years from date of last certification

b. Quality: To meet international CSC standards

LOT: Each ISO container

Conduct Inventory of

ISO Containers, & Light Sets.

Provide accountability and location of ISO containers to UMC.

Containers: inventoried & reported quarterly

b. Quality: completely &

LOT: Each inventory

Operate cranes, retches, tractors,

a. Timeliness: Support all container delivery and

LOT: Operate all heavy equipment and MHE safely forklifts, swing thru trailers and tractors and trailers to support recovery mission with appropriate MHE and transport assets.

b. Quality: Execute all missions safely and a timely manners to meet mission requirements.

and effectively for mission support.

Download, Upload, Reposition, Retrieve and Transport Containers to/from military/commercial vehicles on and/or off the installation training exercise/deployment requirements with no additional commercial charges being incurred

For non‐deployment movement, when current scheduled workload permits support

b. Quality: Containers placed safely and correctly at designated location (may occur within 70 miles radius of Fort Bragg when required

LOT: Each container transported in process OR to support training exercise/deployment)

Issue & Receive ISO Containers & MILVANS

a. Timeliness: Control document prepared for each asset at the time of transfer

b. Quality: Completely &

LOT: Each control document in process OR

Inspect & Certify ISO Containers

a. Timeliness: NLT 2 1/2 years from date of last certification

b. Quality: To meet international CSC standards

LOT: Each ISO container

Conduct Inventory of

ISO Containers, & Light Sets.

Provide accountability and location of ISO containers to UMC.

Containers: inventoried & reported quarterly

b. Quality: completely &

LOT: Each inventory

Operate cranes, retches, tractors, forklifts, swing thru trailers and tractors and trailers to support

a. Timeliness: Support all container delivery and recovery mission with appropriate MHE and transport assets.

b. Quality: Execute all missions safely and a timely manners to meet mission requirements.

LOT: Operate all heavy equipment and MHE safely and effectively for mission support.

RAIL OPERATIONS

Assist the Units with developing Rail Load Plans

STD: Rail load plans are accurate and timely and meet mission requirements.

LOT: Review Rail load plans and execution

Provide timely and accurate cost estimates for rail movements

a. Timeliness With sufficient time for decisions and processing of request for rail cars and support.

Inspect rail cost estimates for timeliness and accuracy.

b. Quality: Information is

Provide distribution of rail load plan in sufficient time to allow for acquisition and loading of rail cars to support mission

Utilize TC AIMS II to provide for means of supporting CMOS systems to provide and accurate solicitation and billing for rail movement.

LOT: Review rail load plans, cost estimates and solicitation and billing to confirm accuracy and timeliness.

MOVEMENT CONTROL TEAM (MCT) SUPPORT

Coordinate movement support requirements with all transportation nodes for deploy operations.

Std: Conduct and attend IPRs and coordination meetings which impact transportation operations

LOT: Attendance at transportation support operations IPRs, meetings and support coordination actions.

Maintain Website and master calendars for all transportation operations which

STD: Provide timely and accurate information and data on all transportation actions which require visibility

Random Surveillance require visibility to commanders and supporting agencies by commanders and supporting transportation agencies.

AQL: 95%

Ensure marshalling and staging area space is available for deploying equipment at the Port.

a. STD: Maintain sufficient space through scheduling to execute inspections, staging and marshalling

View staging and, marshalling and…