Revised Performance Work Statement 2.21.20.pdf

PERFORMANCE WORK STATEMENT

Martis Creek – Herbicide Spraying Services

21 February 2020

Part A - General Information:

1. The work required under this contract provides for Herbicide Spraying Services at Martis Creek Lake. Martis Creek Lake is located off Highway 267 between Truckee and Kings Beach, CA. All services at Martis Creek Lake are performed in areas that are accessible by vehicle. Prospective vendors are strongly urged to visit the work site prior to submitting a quotation. In no event shall failure to visit the site be grounds for withdrawal of your quotation or for additional claims against the Government after the contract has been awarded. The Government shall determine the actual start date. Once started, work shall be completed as directed by the Contracting Officer or his/her authorized Contracting Officer’s Representative (COR).

2. In the event that any part of, or the entire Park is permanently or temporarily closed, the segments of this contract pertaining to that area may not be required and therefore not utilized. The number of facilities may vary. Contractor shall not perform work in closed areas or facilities not in use and shall not be compensated for work not accomplished.

3. P eriod of Performance: This contract consists of a Base Year and four (4) Option Years.

All work completed under this contract shall be performed on the days as requested by the Park Manager. A business day is considered Monday through Friday. No work shall be conducted on days other those scheduled without prior approval from the Park Manager. Work completed for this contract shall be accomplished between the hours of 8:00 a.m. to 4:30 p.m.

4. Authorities/Technical Direction: The Contractor shall not take direction from any Government employee, or any person other than the Government Contracting Officer that changes the terms and conditions of this contract action, scope or impacts the cost, price or schedule. Changes authorized by the Contracting Officer will be in the form of a written, official, signed modification to the contract action received by the Contractor before the Contractor shall act upon those changes. The Contractor shall comply with the changes clause of this contract when the Contractor believes direction has been given from persons other than the Government Contracting Officer that equate to a change by notifying the Contracting Officer as directed by the clause. Any direction given by any Government employee or any other person outside their authority must be reported to the Contracting Officer. Contracting Officer Representatives (CORs) are limited to the authorities stated in the COR appointment letters.

5. Invoices & Payments:

Payment is NET 30 unless the Contractor specifies prompt payment discount terms in the quote/proposal. The Government shall pay the Contractor upon submission of proper invoices for the supply/service delivered and accepted for the portion of the work actually performed under the contract. Payment shall be made as indicated in the contract’s Payment Schedule; payment is not based on percentage of completion. Deliverables as defined in the Payment Schedule of the contract must be accepted by the Government before payment will be made.

(a) The Contractor shall be paid at the completion of specified services for the amount of work accomplished. Invoices shall be verified by the Technical Point of Contact before payment can be authorized.

Invoices shall be sent monthly in arrears to the following addresses:

(1) Original invoice only WITHOUT additional information or supporting documentation:

Original Invoice ONLY:

USACE Finance Center

ATTN: CEFC-FP

CEFC-L2invoices@usace.army.mil 5722 Integrity Drive Millington, TN 38054-5005

(2) One copy each of invoice WITH all required information including any necessary supporting documentation:

U.S. Army Corps of Engineers;

Attn: Park Manager, Englebright Lake 12896 Englebright Dam Road, Smartsville, CA 95977.

Final payment shall be authorized when Government issued keys have been returned and all reporting requirements have been met.

All invoices must reflect contract number and final invoice shall be marked

“FINAL”.

Supporting documentation to include with each invoice to the Park Manager and/or the COR. Supporting Documents are located at the end of this PWS.

(1) Safety Exposure Report, CESPD Form 94. Attachment 1, Form 94.

(2) Monthly safety meeting minutes. A sample format is shown in Attachment 2

(3) Activity Hazard Analysis. See Attachment 3.

(4) Repair/Work Requests, if needed. See Attachment 4.

mailto:CEFC-L2invoices@usace.army.mil

(5) Map of Service Area. See Attachment 5.

(6) Monthly Quality Control inspection form if applicable. A sample format is shown in the QASP. See Attachment 8.

PART B – WORK TO BE PERFORMED:

1. General Information: The Contractor shall provide all labor, equipment, materials and supplies necessary to perform all Herbicide Services at Martis Creek Lake

2. Spraying Services: See Attachment 6 for the Herbicide Application Locations and Specifications. Chemicals shall be mixed in accordance with County, State, and Federal Regulations and at a location determined by the park manager. Water shall not be obtained from government sources for the purpose of flushing tanks or washing equipment. All cleaning of equipment and disposal of excess chemicals shall be done off project and in accordance with all applicable State, County and Federal codes. The Contractor shall take the necessary precautions to identify the target species, assure equipment is in proper working order and avoid spraying if unfavorable weather conditions exist or are forecasted. Dye markers shall be used to identify where herbicide is sprayed. No spraying shall be done if winds speeds exceed County, State, Federal and/or industry standards. The Contractor shall post notices at each access road to inform park visitors of herbicide applications each day that the contractor sprays. Notices shall list the dates of work and shall remain posted during an absorption period of 72 hours after application. The Contractor is responsible for removing the notices immediately after the 72 hour period.

3. C hemicals Approved for Use: Chemicals shall be registered with the EPA and be approved for use in California and Nevada/Placer Counties. The Contractor shall only use chemicals that are approved in advance by the Park Manager.

4. R ecommended Equipment: A truck or trailer mounted spray rig. Equipment shall continuously stir and agitate the chemicals being sprayed.

5. W hen to Perform the Services: Roadside spraying service and Campground Fire Ring service shall be performed during the month of April or May depending on the weather conditions. The Spillway spraying service and the Upstream/Downstream Dam spraying services shall be performed only upon request of the Park Manager.

6. A cceptable Level of Performance: Treatment shall completely kill all vegetation in the spray area and prevent any new vegetation growth during the recreation season. If, for any reason at the end of a 30-day period, the results are not considered satisfactory by the Park Manager, the Contractor shall be required to re-spray unacceptable areas at the Contractor’s expense. The Contractor shall be liable for any government property damaged during the performance of duties; including damage caused by equipment malfunction, overspray and chemical leaching.

PART C – GOVERNMENT RESPONSIBILITIES:

1. F inancial Accountability: The Government shall be held financially accountable only for those scheduled services performed by the Contractor. Circumstances beyond the control of the government, which may occur, would reduce the number of services required. Possible causes for non-performance may include but not limited:

a. Contractor negligence.

b. Lack of sufficient or competent personnel.

c. Improper use and/or lack of safety gear worn and/or used by contractor personnel.

d. Equipment malfunction.

e. Damaged or missing facilities.

f. Recreation area closures.

g. High lake level (flooded recreation areas).

h. Unfavorable weather conditions (rain, wind, etc.).

i. Other acts of God preventing contract compliance.

2. F orms: The park office shall supply the Contractor with all Government forms required to meet the administrative requirements of this contract. Required forms for this contract are outlined under Part D - Contractor Responsibilities and examples are supplied in the Appendices.

3. Q uality Assurance Surveillance Plan (QASP): This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing the Performance Work Statement (PWS); and is designed to provide an effective surveillance method of monitoring contractor performance for each objective of the Performance Work Statement. The QASP provides a systematic method to evaluate the services that the contractor is required to furnish. The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance, to ensure contract standards are achieved.

Periodic Inspections: The Contracting Officer’s Representative (COR) or designated Inspector will monitor the contractor’s performance in all functional areas, by the random sampling method, using the requirements found in the Performance Work Statement. The Government may also use the planned sampling method and or 100% inspection method. The Government reserves the right to change or alter the type of inspection plan at its discretion at any time. The contractor shall sign acknowledgement of the completed inspection report and make comments and corrections of deficiencies.

A copy will be provided to the contractor through the Contracting Officer. Periodic inspections may be increased or reduced depending on the contractor’s performance.

Customer Complaints: The COR will validate any customer complaint and document the complaint with the PWS reference. The contractor will be allowed to comment.

Quality Control: If someone other than the person named on the official contract is actually performing the duties as described, it shall be the responsibility of the Contractor to personally inspect the worksite a minimum of every 30 days to ensure adherence to contract and acceptable performance standards. Contact with the park office shall be made upon arrival during these visits.

PART D – CONTRACTORS RESPONSIBILITIES:

1. E mployees: For safety and security purposes, the Contractor shall submit IN WRITING the name, address and phone number of all personnel performing services under this contract prior to the commencement of work. The Contractor shall submit IN WRITING the name of all employee(s) discharged during this contract.

2. Q uality Control: If someone other than the person named on the official contract is actually performing the duties as described, it is the responsibility of the Contractor to personally inspect the worksite a minimum of every 30 days to ensure adherence to contract and acceptable performance standards. Contact with the park office shall be made upon arrival during these visits.

3. S ign-In/Sign-Out Procedures: In the interest of Contractor safety and providing a means of communication, the Contractor shall be required to sign-in/sign-out at the Martis Creek Lake Office prior to and after completion of work. POC to be provided upon award of contract.

4. C ommunication: The Contractor shall provide a telephone number and means of contact during normal working hours, 0800–1630 hours, Monday through Friday. The contact shall be a person, answering service or machine. Once the Corps has notified this contact, the Contractor shall be considered officially notified when called for problems or work related items.

5. C ontractor Safety: The Occupational Safety and Health Act (OSHA) Standards for Construction at http://www.osha.gov and the Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1) at http://www.usace.army.mil/CESO/Pages/EM385-1-1.aspx are both applicable to this contract. Copies of EM 385-1-1 are available from the Park Manager or at the above web site. General employee safety equipment includes safety shoes, safety glasses, hard hats, hearing protection, work gloves and/or other additional personal safety equipment required for specific work duties. Alcoholic beverages shall not be consumed or possessed while on duty. The Contractor and contract employees shall not be under the influence of any substance (drug or alcohol), which impairs the ability to perform the contracted duties in a safe manner.

6. T itle 36, Chapter III, Part 327, Rules and Regulations: The work performed under this contract shall be within the boundaries of land administered by the U.S. Army Corps of Engineers. The Contractor and contract employees are subject to all Title 36 regulations while completing work under this contract. No special provisions or entitlements will be granted to the Contractor or contract employees.

7. C ontractor Clothing: All Contractors and their employees shall wear clothing suitable for the weather and work conditions while performing the duties of this contract: the minimum required shall be a sleeved shirt, long trousers and leather or other protective work shoes or boots, per EM 385-1-1. A clean, well-groomed appearance shall be maintained at all times while on duty.

http://www.osha.gov/ http://www.usace.army.mil/CESO/Pages/EM385-1-1.aspx

8. C ontractor Equipment: The Contractor shall ensure that all equipment used in the performance of work shall be in satisfactory operating condition. The Government reserves the right to discontinue the use of unsatisfactory equipment and require that such equipment be replaced with acceptable equipment to maintain contract compliance at no cost the Government.

9. C ontractor Vehicles: Each vehicle used by the Contractor to conduct work for this contract shall meet all State of California vehicle code requirements. A vehicle inspection shall be completed prior to the commencement of work under this contract. The work to be performed under this contract is within the boundaries of public recreation areas. The Contractor and contract employees shall use extreme caution while operating vehicles and equipment at all times. All Federal, State and local laws and regulations will be strictly observed.

10. Accident Notification: In the event of an accident that requires medical attention, the Contractor shall notify the Park Manager as soon as possible after the employee has treated. Medical expenses for Contractor personnel are the responsibility of the Contractor. The Contractor shall maintain an accurate record of, and shall report to the Contracting Officer in the manner and on the forms prescribed by the Contracting Officer, all accidents resulting in death, traumatic injury, occupational disease, and damage to property, materials, supplies, and equipment incidental to work performed under this contract.

11. Protection of Government Facilities: The Contractor shall be responsible for cleaning up any chemical spills that occur during the performance of the contract. The Contractor shall use reasonable care to avoid damaging existing buildings, equipment and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to government property, the Contractor shall replace or repair the damage at no expense to the Government as directed by the Contracting Officer. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

12. Hazardous Waste Notification: The Contractor shall immediately notify the Park office of any chemical spills or hazardous waste encountered on Government property.

13. Safety Exposure Report: The Contractor shall be responsible for completing and submitting form CESPD 94-R, Safety Exposure Report (Attachment 1), to the park office by the last working day of each month service is performed. Failure to comply with this requirement may delay payment for services. Copies of this form will be furnished by the park office.

14. Hazard Analysis: The Contractor shall be responsible for completing and submitting a Hazard Analysis (Attachment 3) to the park office 15 days prior to commencement of work. This form shall be used to describe the hazards of the job and how the job shall be performed safely.

15. Safety Data Sheet (SDS): The Contractor shall submit a SDS and product information sheet or label for any chemical used. The SDS and product label shall be given to the Park Manager prior to start of work.

16. Herbicide Application Record: The Contractor shall submit a Pesticide Application Record (Attachment 7) to the Park Manager no more than 10 working days following each application of herbicide.

17. Certifications: The Contractor must be certified by the State of California as a Pesticide Applicator. The Contractor shall have all licenses, certifications and registrations required by the State of California and Nevada and Placer Counties, for the types of chemicals used to fulfill contract requirements.

18. I nsurance: A copy of evidence showing the acquisition of the following insurance, is required by this contractor, and shall be submitted to the Park Manager prior to the commencement of work.

a. General Liability Insurance.

b. Automobile Liability Insurance

c. Worker’s Compensation Insurance

PART E – CONTRACTORS RESPONSIBILITIES: SECURITY

1. AT Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

h ttp://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum."

2. Access and General Protection/Security Policy and Procedures. "All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

3. Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something). The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

4. Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

5. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

http://www.uscis.gov/e-verify)

CLAUSES INCORPORATED BY FULL TEXT

REQUIRED INSURANCE

(a) As required by the Contract Clause entitled "Insurance—Work on a Government Installation", the Contractor shall furnish to the Contracting Officer, prior to the commencement of work, a certificate or written statement as evidence of the minimum insurance listed below. The Contractor shall procure and maintain such types and amounts of insurance during the entire period of his performance under this contract.

The Contractor shall assure that the certificate or written statement is in accordance with required wording indicated in paragraph b of the aforementioned Contract Clause.

(1) Workmen's Compensation – Amounts required by applicable jurisdictional statutes.

(2) Employer's Liability Insurance – $100,000.00

(3) Comprehensive General Liability Insurance – Amounts required by applicable jurisdictional statutes

Bodily Injury — $500,000 per occurrence

(4) Comprehensive Automobile Insurance –

Bodily Injury — $200,000 each person $500,000 each accident

Property Damage — $ 20,000 each accident

(b) Certificates of insurance should be submitted to the following address:

Department of the Army Sacramento District, U.S. Army Corps of Engineers ATTN: LTC Daniels 1325 J Street Sacramento, CA 95814-2922

(End of clause)

5 List of Attached Documents, Exhibits or Other Documents

ATTACHMENT# TITLE DATE # OF

PAGES

1 Safety Exposure Report, CESPD Form 94 FEB 1991 1

2 FEB 2018 1

3 2018 1

4 JAN 2018 1

5 JAN 2018 1

6 N/A 1 7 N/A 1

Monthly Safety Meeting Minutes Activity Hazard Analysis Repair / Work Request Map of Services Herbicide Application Locations and Specs Herbicide Application Record Quality Assurance Surveillance Plan (QASP) N/A 9

Attachment 1

SAFETY EXPOSURE REPORT

Attachment 2

MONTHLY SAFETY MEETING

MINUTES

CONTRACTOR:

DATE: TOPIC:

SUMMARY:

CORRECTIVE ACTIONS REQUIRED (IF ANY):

Feb 2018

ACTIVITY HAZARD ANALYSIS

Date Prepared Date Revised Revision No.

Project Analysis prepared by: Reviewed by: Accepted by:

Doug Grothe Supervisory Park Ranger

Activity Hazard Recommended Controls

1. 1.1.

1.2.

1.3.

2. 2.1.

2.2.

2.3.

3. 3.1.

3.2.

3.3.

4. 4.1.

4.2.

4.3.

5. 5.1.

5.2.

5.3.

6. 6.1.

6.2.

6.3.

ATTACHMENT 3

ATTACHMENT 4

Repair/Work Request

Date: Name:

Specific item that needs to be repaired:

Physical Location:

Repair/Work Request Details:

Priority: □ 1: Deferrable, low priority

□ 2: Normal, for effective operation

□ 3: Urgent, to stop eventual loss

□ 4: Critical, to stop immediate loss

Reason for Priority:

Jan 2018

W9123820R0026

ATTACHMENT 5 - MAP OF SERVICE

AREA

Attachment 6

HERBICIDE APPLICATION LOCATIONS AND SPECIFICATIONS

1. R oadside Spraying Service: Roadsides and parking lot borders (4’ strip eachside)

a) Main Access Road (8,976’ x 8’) 71,800 Sq Ft (Highway 267 to Martis Creek Dam gate)

b) Recreation Area road (1,584’ x 8’) 12,700 Sq Ft (Main Access Road to Sierra View Day Use gate)

c) Alpine Meadows Campground Loop Road (2,376’ x 8’) 19,000 Sq Ft

d) Outlet Works Road (2,798’ x 8’) 22,400 Sq Ft (Main Access road to termination at Martis Creek Dam outlet)

e) Martis Creek Dam Road (3,168’ x 8’) 25,300 Sq Ft (Continuation of Main Access Road from Outlet Works Road)

f) Maintenance Office Road 1,600 Sq Ft

g) Wildlife Area Parking Lot (4’ perimeter) 4,200 Sq Ft

h) Other locations as directed by Supervisory Park Ranger 2,000 Sq Ft

Roadsides Total: 159,000 Sq Ft

2. C ampground Fire Rings: (26 Fire Rings, 10’ radius around each) 8,200 Sq Ft

3. U pstream Dam Spraying Service: 302,800 Sq Ft

4. D ownstream Dam Spraying Service: 1,001,900 Sq Ft

5. S pillway Spraying Service:

a) Spillway Basin (1,500’ x 25’) 37,500 Sq Ft

b) Left Spillway Embankment (1,500’ x 40’) 60,000 Sq Ft

c) Right Spillway Embankment (1,500’ x 40’) 60,000 Sq Ft

Spillway Total: 157,500 Sq Ft GRAND TOTAL FOR ALL SERVICES: 1,629,400 Sq Ft

Attachment 7

Martis Creek Lake Herbicide Application Record

(Date) (Time) (Temp) (Wind)

(Location Herbicide Applied) (Acres)

(Target Pest)

(Trade Name / Manufacturer) (EPA Class) (EPA Number) (Solution %)

(Trade Name / Manufacturer) (EPA Class) (EPA Number) (Solution %)

(Trade Name / Manufacturer) (EPA Class) (EPA Number) (Solution %)

(Trade Name / Manufacturer) (EPA Class) (EPA Number) (Solution %)

(Application Rate) (Application Quantity) (Application Unit)

(Application Equipment Used) (Form Applied) (Dilution)

(Formula # 1) (Formula # 2)

Description:

(Signature & Date of Sprayer) (Signature & Date of Contract Monitor)

Attachment 8 QASP Performance Standards and Ratings Definitions

Herbicide Services – Martis Creek Lake

Performance Standard

Exceptional Very Good Satisfactory Marginal Unsatisfactory

Basic Contractor Contractor Contractor meets Contractor meets Contractor does Definition exceeds the exceeds the the performance the performance not meet the performance performance requirements for requirements for performance requirements requirements for the milestone, the milestone, requirements for for the the milestone, deliverable, or deliverable, or the milestone, milestone, deliverable, or standard, with standard, with deliverable, or deliverable, or standard, with moderate input significant input standard, after standard, with minimal input from the from the significant input no from the government. government. from the substantive government. government.

input from the government.

Performance Category: Quality of Service

Quality

The contractor shall complete all requirements and carry out all services in accordance with the Performance Work Statement (PWS) to include APP and AHAs.

Inspections of the work performed exceeds the requirements of the PWS.

No deficiencies noted.

Inspections of work performed meets and /or exceeds the requirements of the PWS.

Several correctable deficiencies noted, but the deficiencies do not compromise the quality of work performed.

Inspections of work performed meets the requirement of the PWS.

Several correctable deficiencies noted, but the deficiencies do not compromise the quality of work performed.

Inspections of work performed meets or does not meet the minimum requirements of the PWS.

Numerous correctable deficiencies noted, but some of the deficiencies compromise the quality of work performed.

Inspections of work performed does not meet the requirements of the PWS.

Numerous correctable and uncorrectable deficiencies noted, and the deficiencies compromise the quality of work performed.

Performance Category: Schedule

Schedule

The contractor shall complete all requirements in accordance with the PWS and performs the work on the designated days and quantities listed.

Contractor Achieves requirement more than 98 percent of the time (unless the COR waives this requirement), per criteria established in the PWS and the QASP.

Contractor Achieves requirements less than 98 percent but more than 95 percent (unless the COR waives this requirement), per criteria established in the PWS and the

QASP.

Contractor Achieves requirements less than 95 percent but more than 90 percent (unless the COR waives this requirement), per criteria established in the PWS and the

QASP.

Contractor Achieves requirements less than 90 percent but more than 85 percent (unless the COR waives this requirement), per criteria established in the PWS and the

QASP.

Contractor Achieves requirements less than 85 percent (unless the COR waives this requirement), per criteria established in the PWS and the

QASP.

Performance Category: Safety

Safety

The contractor shall maintain an effective safety program as outlined in the PWS.

No significant safety deficiencies are reported during QA inspection of fieldwork. No lost time accidents or injuries are recorded during the fieldwork.

No more than one (1) serious safety deficiencies are reported during QA inspection of fieldwork. If any serious safety deficiency is noted during the project, appropriate investigation, corrective action, implementation, and written verification of the corrective action are provided to the COR. No lost time accidents or injuries are recorded during the fieldwork.

No more than two (2) serious safety deficiencies are reported during QA inspection of fieldwork. If any serious safety deficiency is noted during the project, appropriate investigation, corrective action, implementation, and written verification of the corrective action are provided to the COR. No lost time accidents or injuries are recorded during the fieldwork.

No more than three

(3) serious safety deficiencies are reported during QA inspection of fieldwork. If any serious safety deficiency is noted during the project, appropriate investigation, corrective action, implementation, and written verification of the corrective action are provided to the COR. No more than one lost time accident or injury is recorded during the fieldwork.

More than three

(3) serious safety deficiencies are reported during QA inspection of field activities, or a serious safety deficiency is reported but not properly investigated and corrected, or two or more lost time accidents or injuries is recorded during the fieldwork.

Performance Category: Management of Key Personnel and Resources

Management of Key Personnel and Resources

All personnel proposed by the contractor were assigned to the project.

Some personnel were substituted by higher qualified individuals.

Zero (0) instances of resource management issues creating a negative impact to the activity.

All personnel proposed by the contractor were assigned to the project. Some personnel were substituted by higher qualified individuals.

No more than one (1) instance of resource management issues creating a negative impact to the activity.

All personnel proposed by the contractor were assigned to the project. Some personnel were substituted by equally qualified individuals.

Informal poor performance feedback on conduct of personnel is provided by the COR but are corrected.

No more than two (2) instances of resource management issues creating a negative impact to the activity.

All personnel proposed by the contractor were assigned to the project. Some personnel were substituted by equally qualified individuals.

Formal letter of poor performance feedback on conduct of personnel is provided by the COR but are corrected.

No more than three (3) instances of resource management issues creating a negative impact to the activity.

All personnel proposed by the contractor were assigned to the project. Some personnel were substituted by lesser qualified individuals.

Written request from KO requesting removal of assigned personnel for poor performance or notification of poor performance is provided by the COR and is not corrected.

More than three

(3) instances of resource management issues creating a negative impact to the activity.

Rating System

If a deliverable as described in the QASP is rated as being of unsatisfactory quality at the time that the PMP deadline for the milestone/deliverable expires, the deliverable will automatically receive an unsatisfactory rating for timeliness. At no point will a milestone/deliverable receive an exceptional, very good, or satisfactory rating for timeliness if it is rated as being of unsatisfactory quality. Overall satisfactory performance on a milestone/deliverable requires ratings of satisfactory, very good or exceptional for the quality, timeliness, and safety standards.

Surveillance Methodology

The Government shall monitor the Contractor’s performance in all functional areas under this contract and reserve the right to use whatever additional surveillance procedures deemed appropriate. Contractor services shall be monitored using the random sampling method, the planned sampling method and/or 100% inspection method. The Government reserves the right to change or alter the type of inspection plan at its

One or more of the surveillance methods listed below will be used in the execution of this QASP:

100% Inspection - All key performances and deliverables will be evaluated through 100% inspection (e.g., on-site inspection, document review). The COR will document performance for each completed milestone/deliverable prior to payment, as described in the QASP.

Periodic, Random, Planned Inspection - At the COR’s discretion, periodic inspections may be conducted to evaluate progress toward and/or completion of key milestones and deliverables at any time. The COR may complete a periodic progress inspection if s/he believes that deficiencies exist that must be addressed prior to milestone/deliverable completion. While corrective action or re-performance will be required if necessary, the Contractor will not be financially penalized for unacceptable performance recorded in periodic progress reports, provided that final performance evaluation of the milestone/deliverable is deemed acceptable.

Visitor/Customer Feedback - Additional feedback will be obtained through random visitor/customer feedback. To be considered valid, input must set forth clearly and in writing and details nature of the feedback. The feedback must be signed, and be forwarded to the KO. The KO will maintain a summary log of all formally received customer feedback as well as a copy of each feedback in a documentation file.

Surveillance Documentation

Quality Assurance Monitoring Form - The COR will use a performance evaluation form to record evaluation of the Contractor’s performance for each deliverable in accordance with the methodology described in this QASP. The COR must substantiate, through narratives in the form, all exceptional, very good, marginal, and unsatisfactory ratings. Performance at the satisfactory level is expected from the Contractor. At a minimum, the evaluation form will indicate actual and scheduled delivery times and number of reviews required to achieve the final product. The COR will forward copies of all completed performance evaluation forms to the KO and Contractor within one week of performing the inspection.

Corrective Action Process - When a milestone/deliverable receives an overall marginal or unsatisfactory rating, the Contractor will explain, within 15 days, in writingto COR why performance was marginal or unsatisfactory, how performance will be returned to satisfactory levels, and how recurrence of the problem will be prevented in the future. Inspection of Services outlined in FAR 52.246-5 will apply: The contractor shall develop a plan for recovery. Continuous review until performance is satisfactory or better. Elevate to higher level of contract management if actions fail to result in improvement. If the acceptable quality level falls below Satisfactory, additional option years may not be exercised.

KO Role in the Surveillance Process - The KO will review each performance evaluation form prepared by the COR. When appropriate, the KO may investigate further to determine if all the facts and circumstances surrounding the event were considered in the COR opinions outlined on the form. The KO will immediately discuss any marginal or unsatisfactory rating with the Contractor to assure that corrective action is promptly initiated.

Annual Performance Assessment - At the end of every year, the COR will prepare a written Contractor Performance Assessment Report (CPAR) for the KO summarizing the overall results of his/her surveillance of the Contractor’s performance during the previous 12 months. This report will become part of the formal QA documentation.

QA File - The COR will maintain a complete QA file. This file will contain copies of all performance evaluation forms and any other related documentation. The COR will forward these records to the KO at termination or completion of the contract. All performance assessment forms, attachments and working papers must be marked

“FOR OFFICIAL USE ONLY/SOURCE SELECTION INFORMATION - SEE FAR 2.101

AND 3.104” according to Freedom of Information Act Program, FAR 3.104, and 41 USC Sect. 423. Assessment reports may also contain information that is proprietary to the contractor. Information contained on the CPAR, such as trade secrets and protected commercial or financial data obtained from the contractor in confidence, must be protected from unauthorized disclosure. COR’s shall annotate on the assessment report if it contains material that is a trade secret, etc., to ensure that future readers of the evaluations are informed and will protect as required. Contractor performance information is privileged source selection information. It is also protected by the Privacy Act and is not releasable under the Freedom of Information Act.

Payment and Corrective Action

Satisfactory Performance - Full payment for a milestone/deliverable will be provided upon verification of overall satisfactory performance, as rated on quality and schedule.

This verification will be recorded in a performance evaluation form submitted to the KO specifying overall Contractor performance as satisfactory, very good, or exceptional for the milestone/deliverable.

Marginal or Unsatisfactory Performance - If a milestone/deliverable receives a marginal or unsatisfactory rating for the quality performance standard, re-performance is required until the milestone/deliverable receives a rating of satisfactory or better. This re-performance is required regardless of cost or schedule constraints that may result from the marginal or unsatisfactory performance, unless the KO has opted to terminate the contract. If a rating of satisfactory or better is not achieved, the Government may reduce the contract price to reflect the reduced value of the services in accordance with FAR 52.246-4(e).

A Quality Assurance Monitoring Form has been attached to provide a sample of the minimum key elements planned for the QASP.

Additional Government surveillance activities may include, but are not limited to, the following:

• Work plan review and approval

• Participation in Technical Project Planning (or equivalent) sessions

• Oversight of survey & analysis activities

• Oversight of field sampling activities

• Oversight of all waste management functions/responsibilities

• Review of all waste management documentation

• Separate/split laboratory QA samples

• Review and approval of meeting minutes

• Review and approval of all deliverables to regulatory agencies

• Review of quality control documentation

• Review of project safety record

• Adherence to the approved work plan

Evaluation

Discussion

Q UALITY ASSURANCE MONITORING FORM

Date: / /

Work Task (Milestone/Activity):

Survey Period: / / through / /

Method of Surveillance: COR Review

Evaluation of Contractor’s Performance:

Corrective Action Required: Yes No

Narrative Discussion of Contractor’s Performance During Survey Period:

Quality Control Inspection Checklist

Quality Control Inspection Checklist

C ORRECTIVE ACTION FORM FOR QASP

1) Work Task (Milestone/Activity):

2) Survey Period: / / through / /

3) Description of the Failure/Deficiency that Precipitated the Corrective Action:

4) Description of the Criterion that the Failure/Deficiency was Evaluated Against:

5) Personnel Involved in the Identification of the Failure/Deficiency, Determination of the Appropriate Corrective Action, Approval of the Corrective Action, and Implementation of the Corrective Action:

6) Description of the Corrective Action that was Required:

7) Date/Time of Implementation of the Corrective Action: / /

8) Follow-Up Information to Prevent Recurrence of Failure/Deficiency (i.e., Need for Revision of Procedures or Specifications):

9) Personnel Responsible for Follow-Up Work:

10) Planned Date for Follow-Up Surveillance: / / _

11) Other Description

Description

Description

Description

Description

Description

Description

Description