RFI_SS__Instructions.doc

Request for Information/Sources Sought Instructions Employee Engagement Services at Joint Base Lewis McChord, Washington

The Mission and Installation Contracting Command (MICC), Joint Base Lewis-McChord (JBLM), Washington is issuing this RFI/Sources Sought as a means of conducting market research to identify Commercial sources capable of Assisting the Madigan Army Medical Center (MAMC) in the development (design and content), administration and reporting of Employee Engagement Survey (EES).

The contractor shall specialize in consultation, coordination, instruction, and training for customized survey development, survey communication strategies, survey disbursement, results collection, analysis, and presentation, remediation planning, follow up, and implementation of linked strategically targeted follow up surveys for employee engagement surveys at comparably sized medical facilities. The contractor shall coach, train, and mentor MAMC leaders and staff on methods, techniques, processes, and supporting tools/templates that have demonstrated significant improvements in employee engagement at other large medical centers. Additionally, the contractor shall include any evidence available that demonstrates the validity and reliability of their survey, as well as any additional objective evidence for specific survey items, grouped item indices, techniques, processes, or supporting tools/templates that demonstrate sustained improvements and/or reduce process outcome variability (clinical and administrative).

The applicable North American Industry Classification System (NAICS) code is 541611 Administrative Management and General Management Consulting Services with an associated size standard of $15.0 Million. The RFI/Sources Sought will also determine the availability and capability of qualified businesses capable of providing these services.

In accordance with Federal Acquisition Regulation (FAR) 10.001(a)(3)(i), in order to determine if sources capable of satisfying the agency need exists, the Government will consider all Sources Sought (SS) responses received, particularly those received from small businesses. Responses to this SS permits the contracting officer, in accordance with FAR 19.203(c), to consider an acquisition for small business socioeconomic concerns (e.g., 8(a), Historically Underutilized Business Zone (HUBZone), Service-Disabled Veteran-Owned Small Business (SDVOSB), or Woman-Owned Small Business (WOSB) programs) and to consider a small business set-aside (see 19.502-2(b)). Small businesses, in all socioeconomic categories, are highly encouraged to identify capabilities in meeting the requirements at fair market prices

DISCLAIMER: This Sources Sought (SS) is submitted in accordance with 52.215-3, Request for Information or Solicitation for Planning Purposes (Oct 1997). This SS is for planning purposes only and is not a Request for Proposals (RFP), Invitation for Bids (IFB) or as an obligation on the part of the Government to acquire any services. Responses to this SS shall not serve as proposals, bids, or offers that prelude the Government to form a binding contract. MICC JBLM will not accept unsolicited proposals related to the subject of this SS. The responder must clearly identify any information it considers sensitive or proprietary. All information received in response to this RFI/SS that is marked “Proprietary” will be handled accordingly. Responses to this SS will not be returned. Responders are solely responsible for all expenses associated with and incurred by responding to this RFI/SS. The Government reserves the right to determine how it should proceed because of this notice.

· Response Instructions: If your organization has the potential capacity to perform these contract services, please follow the instructions below.

1) Review the DRAFT Performance Work Statement (PWS) - Attachment 1.

2) Complete and return the Market Research Questionnaire – Attachment 2.

3) Provide a capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

· Based on the responses to this RFI /Sources Sought notice, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards MAY be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

· Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this Sources Sought Notice, no later than 4:00 pm PST, 27 FEB 17. All responses under this RFI/Sources Sought Notice must be emailed to Nickeshia Pinnock @ nickeshia.a.pinnock.civ@mail.mil and Duke Santos @ duke.p.santos.civ@mail.mil

· If you have any questions concerning this opportunity please contact:

Nickeshia Pinnock, MICC JBLM

BLDG 2015, MS-19, Box 339500

Joint Base Lewis-McChord, WA 98433