Performance_Work_Statement.docx

Performance Work Statement (PWS)

1. General: This is a non-personal services contract for a customized digital dental laboratory prescription and file transfer software as well as technical support, maintenance and software upgrades.

2. Background: The government requires a digital dental laboratory prescription and file transfer software to communicate dental lab prescriptions between dental treatment facilities worldwide and the Labtrac Enterprise software at the Army Dental Lab (ADL) in Fort Gordon, Georgia.

1.2. Scope of Work: Within 30 days of contract award, the government requires software that meets the following specifications:

1.2.1. The software must be a Microsoft specific product using .net for the application and be SQL server based.

1.2.2. The application as well as the database must be capable of being hosted on government servers.

1.2.3. It must support single sign-on functionality.

1.2.4. It must accept patient and provider parameters from government software such as Corporate Dental System and Dentrix Enterprise to prepopulate the digital dental lab prescription to include: patient full name, DoD ID number, dentist’s name and clinic address.

1.2.5. The software must upload, encrypt and transfer a variety of digital files (.stl, .jpeg, .png, Microsoft office suite of programs, etc.) agnostic of the source.

1.2.6. The available list of products within the dental prescription must be derived from the Labtrac Enterprise database at the ADL and must automatically update whenever a change is made to the master list.

1.2.7. The dentist must be able to type free text notes relating to the required product.

1.2.8. It must capture the following statuses: routine, rush (with explanation), deploying, VIP, and resident.

1.2.9. The software must capture and store feedback from the dentist about a case as well as correspondence between the dentist and the lab.

1.2.10. Dentists must be able to view the progress of all prostheses currently in production for him/her within Labtrac Enterprise.

1.2.11. A completed dental laboratory prescription must be printable.

1.2.12. The software should display a full remake history by clinician, reason, and product by dental treatment facility.

1.2.13. Upon receipt of the digital file at the ADL, the product selected in the digital prescription must automatically populate all the product steps in Labtrac Enterprise.

1.2.14. The vendor must provide initial implementation support as well as ongoing technical support, maintenance and software upgrades.

1.2.15. Upon award of this contract, the vendor will provide details for accessing technical support with the expectation that it be available during normal business hours.

1.3. Contractor Manpower Reporting – applies only to customization of the software

1.3.1. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract.

1.3.2. The contractor is required to completely fill in all the information in the format using the following web address https://www.ecmra.mil/. The required information includes:

(1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative;

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor name, address, phone number, email address, identity of contractor employee entering data;

(5) Estimated direct labor hours (including subcontractor);

(6) Estimated direct labor dollars paid this reporting period (including subcontractor);

(7) Total payments (including subcontractor);

(8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different);

(9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information);

(10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website);

(11) Presence of deployment or contingency contract language, and,

(12) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country).

As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

1.3.3. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site. Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data. For internal Army analysis, the reports and queries from the database shall not contain proprietary data.

1.4. Report requirements - None