Draft_PWS_Pest_Management_Services.doc

PERFORMANCE WORK STATEMENT (PWS)

PEST MANAGEMENT SERVICES

DIRECTORATE OF PUBLIC WORKS (DPW)

FORT HOOD, TEXAS

PART 1 - GENERAL INFORMATION

1.

GENERAL

1.1.

Description of Services/Introduction

1.2.

Background

1.3.

Objective

1.4.

Scope

1.5.

Period of Performance

1.6.

General Information

1.7.

Security Requirements

1.8.

Disclosure of Information

1.9.

Key Control

1.10.

Access to Secure Areas

1.11.

Safety Standards

1.12.

Safety Plan

1.13.

Accident Reporting

1.14.

Safety Measures

1.15.

Interface with Government Operations

1.16.

Damage Reports

1.17. Energy Conservation

1.18. Fraud, Waste, and Abuse

1.19. Recycling

1.20 Fire Protection

1.21. Tobacco Products

1.22. Environmental Requirements

1.23. Contractor Personnel

1.24. Identification of Contractor Employees

1.25. Contractor Vehicle Operation

1.26. Files

1.27. Post Award Conference/Periodic Progress Meetings

PART 2 - DEFINITIONS & ACRONYMS

2. DEFINITIONS & ACRONYMS

2.1.

Standard Definitions

2.2.

Technical Definitions

2.3. Acronyms

PART 3 - GOVERNMENT FURNISHED PROPERTY AND SEVICES

3. GOVERNMENT FURNISHED PROPERTY AND SEVICES

3.1. General Information

3.2. Utilities

3.3. Forms

3.4. Drawings and Maps

PART 4 - CONTRACTOR FURNISHED PROEPRTY

4. CONTRACTOR FURNISHED PROPERTY

4.1.

General

4.2. Property Guidelines

4.3. Pesticide Dispersal Equipment

4.4.

Equipment Approval

4.5.

Automation Hardware and Software

4.6.

Communications Equipment

4.7.

Pesticides

4.8.

Spill Kit and Personal Protection Equipment (PPE) Items

4.9.

Product Labels and Safety Data Sheets (SDSs)

4.10.

Reporting of Inspections by Regulatory Agencies

PART 5 - SPECIFIC TASKS

5. SPECIFIC TASKS

5.1.

5.2.

Pest Management Services

5.3.

Pest Management Services Dining Facilities and Building 36000

5.4. Contractor Manpower Reporting

5.5. Antiterrorism Training

5.6. Access and General Protection /Security Policy and Procedures 5.7.

iWATCH and/or CorpsWatch Training

5.8.

OPSEC Training

5.9.

Pre-Screen Candidates using E-Verify Program

PART 6 - APPLICABLE DOCUMENTS

6.

APPLICABLE DOCUMENTS

6.1.

6.2.

Abbreviations Associated with Publications

6.3.

Location of Publications and Forms

6.4.

Publications

6.5.

Forms

PERFORMANCE WORK STATEMENT (PWS)

PEST MANAGEMENT SERVICES

DIRECTORATE OF PUBLIC WORKS

FORT HOOD, TEXAS

PART 1

GENERAL INFORMATION

1. General. This is a non-personnel services contract to provide pest management services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. DESCRIPTION OF SERVICES/INTRODUCTION. The Contractor shall provide personnel, management, and any other items and services, not identified as Government furnished in Part 3- Government Furnished Property (GFP) and Services, necessary to perform Pest Management Services as defined in this PWS. The Contractor shall perform to the standards and specifications in this contract.

1.2. BACKGROUND. Based on the most recent historical data of Pest Management Services required in recent past years is provided in Technical Exhibit (TE) A - Historical Pest Management Services. Fort Hood has a pest surveillance and self-help pest management program to assist building occupants to control nuisance pests such as cockroaches, ants, gnats, wasps, rodents, spiders, and crickets. Factors such as individual success in the self-help pest management program, variations of sanitation, weather conditions, pesticide effectiveness, new developments in pest control materials, or changes in Army policy may affect the amount of work under this contract.

1.3. OBJECTIVE. The objective for performance under this contract is to provide pest management services to control nuisance pests in facilities and areas on Fort Hood. This contract will provide pests control services that are essential to provide a safe and healthy work environment for the Soldiers and other occupants at Fort Hood. Pest control services also provides protection of Government property and facilities from damaging pests.

1.4. SCOPE. The Contractor shall provide personnel, management, and any other items and services, not Government furnished, necessary to perform Pest Management Services throughout the Main Cantonment, West Fort Hood and North Fort Hood areas, the Belton Lake Outdoor Recreation Area (BLORA), and training areas. Annual estimated services, quantities and units of measure are provided in TE-A - Historical Pest Management Services.

1.5. PERIOD OF PERFORMANCE (POP). The Period of Performance shall be for one (1) Base Year of 12 months and four (4) 12-month option periods. The individual task orders shall be firm fixed price. The Period of Performance reads as follows:

Base Year: 1 June 2017 – 31 May 2018 1st Option Period: 1 June 2018 – 31 May 2019 2nd Option Period: 1 June 2019 – 31 May 2020 3rd Option Period: 1 June 2020 – 31 May 2021 4th Option Period: 1 June 2021 – 31 May 2022

1.6. GENERAL INFORMATION.

1.6.1. QUALITY CONTROL. The Contractor shall establish and implement a comprehensive Quality Control (QC) Plan that identifies potential and actual problem areas in executing requirements of the contract as specified and results in corrective action throughout the life of the contract. The Quality Control Plan (QCP) shall be provided to the Contracting Officer Representative (COR) for Contracting Officer (KO) for approval within ten (10) calendar days after contract award date. The Government will make final review and acceptance of the QCP and any subsequent changes. Changes to the QCP shall be submitted to the Contracting Officer not later than five (5) calendar days prior to the effective date of the change. The QCP shall, at a minimum:

· Be structured to ensure independent inspections of the Contractor’s work performance;

· Have direct accountability to the Contractor’s top management;

· Address overall project management and administration;

· Be a comprehensive program to plan and deliver quality services to the Government;

· Cover all services described in this contract, prioritize services, and concentrate on the most important services;

· Describe a method acceptable to the Government of identifying deficiencies in the quality of services performed under this Contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction;

· Establish an inspection system covering all services required by this contract. This shall specify areas to be inspected on either a scheduled or unscheduled basis and the title of the individual who will do the inspection;

· Contain specific quality control techniques for contract services identified in the Performance Requirements Summary (PRS) and Inspection of Services Clause. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP;

· Include a customer complaint feedback system for correction of validated complaints and to inform the customer of corrections. The QC Plan shall describe how users or other interested parties may identify problem areas or issues to the Contractor. The customer complaint program shall be compatible with the reporting and communications systems of the QC Plan;

· Require documentation of all Contractor quality control inspections and corrective actions be maintained by the Contractor throughout the term of this contract. Inspection documents shall be provided to the Contracting Officer Representative (COR) for the Contracting Officer within one (1) working day after performing inspection;

· describe methods of direct and indirect communications with the Government regarding performance of the contract. Informal communications shall be addressed.

· Provide electronic daily QC inspection reports to the COR no later than 9:00 a.m. the next working business day.

1.6.2. QUALITY ASSURANCE. The Government will evaluate the contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP) that is tailored specifically to this contract. The QASP will be used to evaluate Contractor actions while implementing the PWS. It is designed to provide an effective surveillance method to monitor Contractor performance for each objective listed on the Performance Requirements Summary (PRS). This plan is for the Government’s use and is not provided to the Contractor for any purpose, however, the Government will provide copies of inspections performed by the Government to assist in identifying areas that are not acceptable and need corrective actions. The Contractor is solely responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved. The standards of performance of services performed under this contract are listed in the PRS. The PRS is referenced in Technical Exhibit K.

1.6.3. RECOGNIZED HOLIDAYS. Contractor performance shall not be required on the legal federal holidays listed below. Holidays occurring on weekends will be observed as directed by the published Army calendar.

New Years Day

1st of January

Martin Luther King Jr.’s Birthday 3rd Monday in January

President’s Day

3rd Monday in February

Memorial Day

Last Monday in May

Independence Day

4th of July

Labor Day

1st Monday in September

Columbus Day

2nd Monday in October

Veterans Day

11th of November

Thanksgiving Day

4th Thursday in November

Christmas Day

25th of December

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. This list of holidays relates to Government duty days, and is not intended to supplement or otherwise alter the provisions of the Wage Determination regarding paid holidays.

1.6.4. STANDARD HOURS OF OPERATION. The Contractor’s work schedule for conducting business is generally between the hours of 7:30 a.m. to 4:00 p.m. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Missed calls made to the Contractor by the COR shall be returned within fifteen (15) minutes. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.1. OTHER THAN STANDARD HOURS OF OPERATION. Actual working hours required to perform many pest management services will be determined by the service to be provided. For example, rodent control in a food handling establishment should be done after hours for that establishment. Honey bee hive treatment is more effectively and safely done after sundown or before sunrise. The Contractor shall be available for contract business as dictated by the service requested. If working outside of the standard hours of operation is necessary, the Contractor may request authorization from the COR to work outside of the standard hours of operation. The Contractor shall NOT work outside of the standard hours of operation unless the Contractor has received approval from the COR prior to doing so. Working outside the standard hours of operation shall be at no additional cost to the Government.

1.6.4.2. OTHER THAN STANDARD HOURS OF OPERATIONS - EMERENCY CALLS. The Contractor may be required to respond to an emergency DMO outside the standard hours of operation. The Contractor shall respond to and perform work to any request twenty four (24) hours a day, seven (7) days a week. Missed calls made to the Contractor by the COR shall be returned within thirty (30) minutes and respond within one (1) hour. Emergency calls on this contract will be at the discretion of the COR and only be issued in extreme emergency situations.

1.6.5. PLACE OF PERFORMANCE. Contract work shall be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood, North Fort Hood, Belton Lake Outdoor Recreation Area (BLORA), the Doppler radar site located at Granger Lake and all range training areas. Fort Hood is located approximately 60 miles north of Austin and 50 miles south of Waco, Texas. The main cantonment area is approximately 20 miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the main cantonment and North Fort Hood is approximately 25 miles north of the Main Cantonment. Belton Lake Outdoor Recreational Area, approximately 12 miles from Fort Hood and the Doppler radar site located at Granger Lake, approximately 57 miles from Fort Hood.

1.7. SECURITY REQUIREMENTS. Contractor personnel and any representative of the Contractor entering Fort Hood, Texas, shall abide by all security regulations and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on Fort Hood, Texas, and upon leaving the confines of Fort Hood, Texas. The Contractor shall be responsible for ensuring all Contractor personnel authorized to perform work under this contract obtain installation access as required by DOD Directive 4630.5 - Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS) 23 April 2007. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract.

1.7.1. PHYSICAL SECURITY. The Contractor shall comply with FH Regulation 190-8 - Administration and Management of Physical Security 4 March 2011, and be responsible for security of all facilities, materials and equipment utilized during the performance period. In case of forced entry or theft, the Contractor shall notify the Provost Marshall’s Office (PMO) immediately and cooperate in the investigation. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8. DISCLOSURE OF INFORMATION. Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data nor information developed or obtained under performance of this work statement, except as authorized, in writing, by the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this work statement.

1.8.1. Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this work statement, may subject the Contractor, Contractor’s agent, or employees to criminal liability under 18 U.S. § 793 : US Code - Section 793: Gathering, transmitting or losing defense information and 18 USC § 798 - Disclosure of classified information. Neither the Contractor, nor the Contractor’s employees, shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation.

1.8.2. The Contractor shall direct to the Contracting Officer all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information.

1.8.3. Inquiries received by the Contractor for work performed under this contract shall be referred to the Government for evaluation under Public Law 93-502, 5 U.S., and Section 552 - Freedom of Information Act of 1975. The determination of whether records will be released will remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

1.8.4. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the Contracting Officer. All documentation showing individuals’ names or other personal information will be controlled and protected. The provisions of Public Law 93-579, 5 U.S., and Section 552a - Privacy Act of 1974 shall apply.

1.9. KEY CONTROL. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.9.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock(s); however, the Government, at its option, may replace the affected lock(s) or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock(s) shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.9.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.10. ACCESS TO SECURE AREAS. Contractor employees will be allowed access to facilities when properly identified on the Contractor’s employee roster, wearing identification badges, and complying with local security procedures. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.11. SAFETY STANDARDS. The Contractor and his employees shall comply with accepted industry safety standards including applicable safety precautions and guidelines contained in these publications at all times while performing work under this contract:

· EM-385-1-1 Safety and Health Requirements;

AR 385-10 Army Safety Program

29 CFR 1910 Occupational Safety and Health Standards (General Industry).

1.11.1. HOT WORK. The Contractor shall obtain approval from the Fort Hood Fire Department (254-288-5820) prior to performing any hot work or work that will require the use of an open flame. All Contractor work performance shall be in accordance with FH 420-1, Fire and Emergency Services.

1.11.2. WORK STOPS. If the Contractor fails or refuses to promptly comply with safety requirements, the KO may issue an order stopping all or part of work until satisfactory corrective action may be taken. No part of time lost due to stop orders shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

1.12. SAFETY PLAN. The Contractor shall develop and implement a safety program for employees performing work under this contract. The Contractor shall submit the safety plan to the Contracting Officer no less than ten (10) calendar days prior to contract start date. Revisions shall be submitted to the COR for the Contracting Officer five (5) calendar days prior to effective date of change.

1.13. ACCIDENT REPORTING. The Contractor shall comply with all OSHA reporting requirements and DA PAM 385-40, Army Accident Investigations and Reporting 25 February 2010, for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the COR within four (4) hours of each such occurrence, whenever an accident involving personal injury occurs. A written accident report shall be delivered to the COR within one (1) work day of occurrence.

1.14. SAFETY MEASURES. Workers shall be trained in appropriate safety measures and shall not place materials, machines, or other equipment in traffic lanes or other locations that could create safety hazards. The Contractor shall maintain a safe job site, clean and free of all foreign debris during progress and upon completion of work.

1.14.1. The Contractor shall be responsible for the enforcement of all safety requirements (including all fall safety requirements) for any work performed under the contract. If the Contractor fails or refuses to promptly comply with safety or environmental requirements, the COR may request the Contractor to stop working on all or part of the work until satisfactory corrective action has been taken. No part of the time lost, due to any such stop work request, shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

1.15. INTERFACE WITH GOVERNMENT OPERATIONS. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.16. DAMAGE REPORTS. In all instances where Government property or equipment is damaged by the Contractor, the Contractor shall provide a verbal report to the Contracting Officer within four (4) working hours of the occurrence. A written damage report shall be delivered to the Contracting Officer within one (1) working day of the occurrence, explaining the circumstances of the accident and the extent of damage. The Contractor shall be responsible for all costs associated with repairing or replacing damaged property.

1.17. ENERGY CONSERVATION. The Contractor shall observe energy conservation policies in accordance with (IAW) FH Reg. 420-9, Energy Conservation Program 24 April 2014. Contractor personnel shall practice utilities conservation and shall operate under conditions that preclude waste of Government furnished utilities.

1.18. FRAUD, WASTE, AND ABUSE. The Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during, or in the performance of this contract.

1.19. RECYCLING. The Contractor shall observe recycle program policies established by Fort Hood and published in FH Reg. 420-6, Recycle Program 18 November 2014.

1.20. FIRE PROTECTION. The Contractor shall comply with AR 420-90, Fire and Emergency Services published 4 October 2006, and FH 420-1, Fire and Emergency Services published 1 September 2007, for fire protection and fire prevention.

1.21. TOBACCO PRODUCTS. The Contractor shall comply with AR 600-63, Army Health Promotion published 14 April 2015, which establishes uniform policies governing the use of tobacco products in Government facilities and on Fort Hood.

1.22. ENVIRONMENTAL REQUIREMENTS. The Contractor shall comply with all federal, state, and local environmental protection laws, regulations, and standards referenced in FH Regulation 200-1, Environment and Natural Resources, published 15 July 2004. The Contractor shall comply with all other contract requirements for clean air, clean water, and toxic substances control (TSCA), pollution control, and resource conservation and recovery (RCRA). The Contractor shall designate an Energy Conservation Monitor and a Recycling Monitor in writing to the Contracting Officer no later than ten (10) days after the contract start date. All environmental protection matters or questions shall be coordinated with the Contracting Officer and the DPW Environmental Division.

1.22.1. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS). Fort Hood has implemented an EMS to proactively deal with the environmental impacts of its processes, activities, and services. Fort Hood offers EMS General Awareness Training in the form of a twelve (12) minute video available at https://lmp.hood.army.mil. The Contractor shall ensure that employees, and subcontractors hired receive EMS General Awareness Training. The Contractor shall also ensure that all goods and services used under this contract do not deviate from the installation Environmental Policy, objectives and targets of the EMS. The Contractor shall maintain a record of the training, and submit a roster to the COR for the Contracting Officer. This training shall be completed within thirty (30) days after contract start date and within fifteen (15) days of a new hire start date.

1.22.2. HAZARDOUS MATERIALS. Hazardous materials other than pesticides must be approved by the DPW Environmental Division at building 4622, prior to use. All materials (grease, oil, lubricants, etc.) utilized on this contract shall contain a Safety Data Sheet (SDS). An approval request for each material proposed for use shall be submitted to the DPW Environmental Division utilizing the “HAZARDOUS MATERIAL AUTHORIZATION REQUEST” form, TE-B. The Contractor shall provide the COR with a copy of all approved products, including a safety data sheet, used in performance of this contract.

1.22.3. PESTICIDES. The Contractor shall provide a list of all pesticides proposed for use; using and completing the Pesticide Use Proposal Form, TE-J. The Contractor shall attach a copy of the pesticide product label and safety data sheets (SDSs) for each pesticide listed. This list shall be submitted to the DPW Environmental Division at building 4622 (for approval by the IPM Coordinator) prior to performing work on this contract. Approvals may be limited to specific pests/sites. Any proposed changes in pesticide usage shall be submitted to the COR for Contracting Officer approval at least five (5) days in advance of the anticipated use.

1.23. CONTRACTOR PERSONNEL. The Contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this contract shall remain employees of the Contractor and will not be considered employees of the Government. Contractor employees may experience minor delays associated with entering secured areas or locating customers.

1.23.1. CONFLICT OF INTEREST. The Contractor shall not employ any person who is an employee of the United States Government or the Department of Defense (DOD), either military or civilian. Such employment would create a conflict of interest or be contrary to the policies contained in DOD Joint Ethics Regulation (JER), DOD 5500.7-R.

1.23.1.1. CONDUCT OF PERSONNEL. The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reason of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer if such action is necessary in the interests of the Government. IAW DOD Joint Ethics Regulation 5500.7-R and 18 USC § 1382 - Entering military, naval, or Coast Guard property 13 April 2006, the installation commander has the authority to bar individuals from the installation. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS.

1.23.1.2. Contractor personnel shall not wear any part of a military uniform while performing contract duties, nor clothing such as exercise suits, shorts, or tank tops. There shall be no objectionable messages or phrases on the clothing.

1.23.2. MINIMUM PERSONNEL REQUIREMENTS. All Contractor personnel shall be able to read, write, and speak the English language. The Contractor shall be responsible for continually reviewing industry codes and standards, and State requirements to obtain certification for new licensing requirements as they are mandated. The Contractor shall ensure that its employees and/or agents acquire and maintain all required licenses and certifications current during the entire contract period.

1.23.3. SEARCH AND SEIZURE. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on the installation, and upon leaving the confines of Fort Hood, Texas.

1.23.4. INSTALLATION ACCESS. The Contractor shall be responsible for ensuring all Contractor personnel are authorized to perform work under this contract. The Contractor shall obtain installation access as required by DOD Directive 4630.5, Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS). Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract.

1.23.5. CONTRACTOR REPRESENTATIVES. The Contractor shall provide the name of the authorized representative who will have the authority to bind, act, or make decisions on all matters pertaining to the contract. The name and telephone number of the Contractor authorized representative shall be provided to the Contracting Officer prior to contract performance start date.

1.23.6. PERSONNEL LIST. The Contractor shall provide in writing to the COR for the Contracting Officer a list of all Contractor employees no later than five (5) calendar days after the contract performance start date. The list shall include each employee's name, job title, telephone numbers and employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the COR for the Contracting Officer (KO) within five (5) calendar days of any changes of personnel.

1.23.7. IDENTIFICATION BADGES. Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date. Identification badges shall be worn on the front upper outer garment and visible at all times. Contractor shall turn in employee identification badges to the COR for the Contracting Officer upon termination of employment or completion of the contract.

1.23.8. PERSONNEL LIST. The Contractor shall provide in writing to the COR for the Contracting Officer a list of all Contractor employees no later than five (5) calendar days after the contract performance start date. The list shall include each employee's name, job title, telephone numbers and employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the COR for the Contracting Officer within five (5) calendar days of any changes of personnel.

1.23.9. SPECIAL QUALIFICATIONS. The Contractor shall hold a current pest control business license and commercial certified applicator license issued by the State of Texas Structural Pest Control Service. All Contractor employees who are engaged in the performance of pest control services under this contract shall hold a current certified applicator license in the category of work being performed. Certification of the Lead Technician and Contractor employees shall be in all categories of work required under this contract, for example Pest Control (P), Lawn and Ornamental (L), and Termite and Wood Destroying Insect Control (T).

1.23.9.1. Copies of required licenses and certifications shall be submitted to the KO within ten (10) business days of contract award. After the initial submittal, required documentation of certification or licensure for new employees must be on file with the Contracting Officer or designated representative one (1) business day prior to performance of service by that employee.

1.24. IDENTIFICATION OF CONTRACTOR EMPLOYEES. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as Contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as Contractor products or that contractor participation is appropriately disclosed.

1.25. CONTRACTOR VEHICLE OPERATION. Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for the category of vehicle being operated and shall comply with FH Reg. 190-5, Fort Hood Traffic Code, 30 April 2013, regarding motor vehicle use on the installation. All vehicles entering the Fort Hood installation shall have a valid license plate, and current vehicle registration.

1.25.1. CONTRACTOR VEHICLE IDENTIFICATION. Contractor owned or privately owned vehicles used in the performance of services under this contract on this installation shall be marked with the Contractor’s company name in 3” block letters or a company logo of a color that contrasts with its background on both sides of the vehicle. Contractor’s operating multiple Contractors owned vehicles on the installation may be required to place identifying numbers on the front and rear bumpers of the vehicles. The Contractor shall provide the Government an electronic photograph of the company logo. The Contractor shall provide a list of vehicles (with their corresponding unique identification numbers) to the Contracting Officer five (5) calendar days after contract award date and one (1) day after any vehicle changes.

1.26. FILES. The Contractor shall maintain complete and accurate files of documentation required under the terms of this contract in accordance with AR 25-1, Army Information Resources Management Program, and AR 25-400-2, Modern Army Record Keeping System. The Contractor shall not allow access to the files by any Government agency, non-governmental agency, or individual unless specifically authorized by the Contracting Officer. Files shall be made available to the Contracting Officer upon request. All files shall become the property of the Government and shall be turned over to the Contracting Officer at the completion or termination of this contract.

1.27. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS. The Contractor agrees to attend any post award conference convened by the Contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5 Post award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS.

2.1. STANDARD DEFINITIONS.

2.1.1. Acceptable Quality Level (AQL). The maximum percentage defective that, for the purpose of a sampling inspection, can be considered satisfactory on the average. It is the allowable deviation from a standard before the Contracting Officer will reject the specific service. An AQL does not imply that the Contractor may knowingly perform in an unsatisfactory manner, but rather exerts a realization that perfect performance is not possible.

2.1.2. Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the Government.

2.1.3. Contracting Officer’s Representative (COR). An individual designated in writing by the Contracting Officer to act as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations of the contract. The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery, or any other term or condition of the contract.

2.1.4. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.5. Government Furnished Property (GFP). All equipment, goods, and land possessed by the Government and, subsequently, delivered or otherwise made available to the contractor.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Hot Work. Is work requiring an open flame in the workplace. Common hot work processes are welding, soldering, cutting and brazing.

2.1.8. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.9. Quality Assurance (QA). Those actions taken by the Contracting Officer to determine that the services received meet the contract requirements.

2.1.10. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11. Quality Control (QC). Those actions taken by the Contractor to ensure that the standards and requirements of the contract are met.

2.2. TECHNICAL DEFINITIONS.

2.2.1. Callback. A request for corrective action following completed work, which was found to be non-compliant, in accordance with (IAW) established contract procedures. Callbacks shall be performed at no additional cost to the Government. Callbacks shall be scheduled and included on submitted daily schedules, and work order data shall be completed and submitted to the Government the first business day after the callback is completed.

2.2.2. Common Area. Improved grounds, or areas where the performance or responsibility of maintenance is conducted by other than building occupants.

2.2.3. Crack and Crevice Treatment. The application of small amounts of pesticides directly into cracks and crevices in which pests hide, nest, or through which they may enter a structure. Such openings commonly occur at expansion joints, in voids between equipment and building flooring, conduits, motor housings, and junction or switch boxes.

2.2.4. Contact Treatment. The application of a pesticide formulation for immediate lethal effect.

2.2.5. Customer Complaints Inspection. Unscheduled surveillance of Contractor's work prompted by people receiving the service. The Contracting Officer or designated representative may receive customer complaints about the Contractor's performance or quality of service. The Contracting Officer or designated representative may review the Contractor performance, verify the Contract requirement, provide the Contractor notification of deficiencies, and require the Contractor to provide a callback work request.

2.2.6. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.2.7. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.2.8. Demand Maintenance Order (DMO). A GFEBS term for a work or service request. A work request may be for routine or high priority work. The Government may specify the day and time for a particular work request.

2.2.9. Drift. The movement of a pesticide product or its vapors off-target due to air currents.

2.2.10. Environmental Protection Agency (EPA). That Federal agency delegated authority to enforce the Federal Insecticide, Fungicide, and Rodenticides Act (FIFRA).

2.2.11. Food Handling Establishments. Areas or places other than private residences in which food is held, processed, prepared, or served. Examples include any fixed or mobile restaurant or snack bar, food plant or warehouse, dining hall, canteen, bar, sandwich shop, exchange, or commissary.

2.2.12. Food Areas. Areas for receiving, serving, storage (dry, cold, frozen, or raw), packaging (canning, bottling, wrapping, boxing), preparing (cleaning, slicing, cooking, grinding), edible waste storage, and enclosed processing systems (mills, dairies, edible oils, syrups).

2.2.13. General Fund Enterprise Business System (GFEBS). A Web-based enterprise resource planning system for the United States Army.

2.2.14. High Priority Work. A work priority designated by the Government for work that must be responded to more rapidly than routine. Examples of high priority requests are live animal removal or stinging insects in a working area.

2.2.15. Integrated Pest Management (IPM). A systems approach to reduce pest populations to tolerable levels through a variety of techniques, including biological, cultural, physical, or mechanical control and, when necessary and appropriate, chemical control. When pesticide use is indicated, IPM treatment strategy denotes the selection of the lease hazardous material, precise application technique, and minimum quantity of pesticide necessary to achieve control.

2.2.16. Installation Pest Management Coordinator (IPMC). Oversees the Pest Management and Entomology Program on the installation. Coordinates activities and provides technical support.

2.2.17. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.2.18. Non-Food Areas. Areas within food handling establishments including garbage rooms, lavatories, floor drains (to sewers), entries and vestibules, offices, locker rooms, mechanical rooms, boiler rooms, garages, mop closets, and non-food storage.

2.2.19. Non-Residual Pesticides. Those pesticides applied to obtain lethal effects only during the time of treatment and are applied either as space or contact treatments.

2.2.20. Pest Control/Management. Pest reduction or prevention by a comprehensive approach that considers various suppression techniques, the habitat of the pest, and interrelationships between the pest populations and the ecosystem.

2.2.21. Pesticide. Any substances or mixture of substances, including biological control agents, that may prevent, destroy, repel, or mitigate pests; also any substances or mixture of substances used as a plant regulator, defoliant, or desiccant.

2.2.22. Residual Pesticide. Products applied to obtain mitigating effects lasting several hours or longer and are applied as general, spot, or crack and crevice treatments.

2.2.23. Residual Treatment. The application of a pesticide formulation on a surface so that the product remains on that surface for an extended period and in a manner so that pests come in contact with the formulation.

2.2.24. Rodenticides. A category of pest control chemicals intended to kill rodents.

2.2.25. Routine Priority. The work priority defined in the contract for each type of pest control service that the Contractor shall meet unless the Government designates a different priority on a specific work request.

2.2.26. Self-Help. Performance of minor maintenance, such as pest control using general use insecticides, by building occupants to maintain or improve living conditions and appearance of facilities.

2.2.27. Space Treatment. The dispersal of pesticide material into the air by foggers, misters, aerosol devices, vapor dispensers or ultra low volume (ULV) equipment for the control of flying or exposed crawling insects.

2.2.28. Spot Treatment. The application of pesticides to limited areas on which pests are likely to occur, but which will not be in contact with food or utensils, and will not ordinarily be contacted by workers. These treatment areas may occur on floors, walls, and bases or undersides of equipment. A treated spot shall not exceed two square feet.

2.2.29. Swath Width. The distance or width that dispersed pesticides produces effective control.

2.2.30. Termiticide. Any pesticide or treated article intended to protect a structure against subterranean termites. The definition includes baits, all conventional soil-applied termiticides regardless of their mode of action, wood-treatment products such as borates when applied during or after construction, and construction materials impregnated with insecticides and intended to protect the structure from attack. It also includes stainless steel mesh, uniform-size sand or gravel materials, or other physical barriers for which termite control, termite detection, or termite mitigation claims are made.

2.2.31. Ultra-Low Volume/Dosage (ULV/ULD). Application of 1/2 gallon or less of pesticide per acre outdoors or 1.5 ounces or less per 1,000 cubic feet indoors. Labels of products for use in ULV or ULD operations will specify droplet sizes and their relative ratios; manufacturer/formulator instructions will be observed.

2.2.32. Work Request. A request for pest control work. A work request may be for routine or high priority work. The Government may specify the day and time for a particular work request.

2.3. ACRONYMS.

AR

Army Regulation

CDR

Contract Discrepancy Report CLIN Contract Line Item Number

COR

Contracting Officer Representative

DPW

Directorate of Public Works DMO Demand Maintenance Order EPA Environmental Protection Agency GFEBS General Fund Enterprise Business System

IAW

In Accordance With IPM Integrated Pest Management

IPMC Installation Pest Management Coordinator

KO

Contracting Officer OPSEC Operations Security

OSHA

Occupational Safety and Health Administration PM Project Manager

POC

Point of Contact

POL

Petroleum, Oil, and Lubricants

PPE Personal Protective Equipment

PRS

Performance Requirements Summary PUP Pesticide Use Proposal

PWS

Performance Work Statement RA Requiring Activity

SDS

Safety Data Sheet

TE Technical Exhibit

QA

Quality Assurance

QAP

Quality Assurance Program

QASP

Quality Assurance Surveillance Plan

QC

Quality Control

QCP

Quality Control Program

PART 3

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. GENERAL INFORMATION. The Government will provide facilities and or services listed in Part 3(where). The Contractor shall not use property provided by the Government for any purpose other than in the performance of this contract.

3.2. UTILITIES. The Government will furnish potable water and electric current at existing outlets as may be required for work to be performed under the contract. The Contractor shall be in compliance with the Fort Hood Fire Hydrant Connection Standard Operating Procedures, TE–C, when connecting to any fire hydrants on Fort Hood.

3.3. FORMS. The Government will furnish the Contractor with the following forms in 3.3.1. and 3.3.2. These forms are subject to revision. When revision occurs, the Contractor shall use revised forms. The Contractor shall return all unused forms upon completion or termination of the contract.

3.3.1. WOOD. Destroying Pest Inspection/Treatment Report, SPCS/T-4, TE-D.

3.3.2. PEST. Management Maintenance Record, DD Form 1532-1, TE-E.

3.4. DRAWINGS AND MAPS. The KO will provide appropriate treatment area maps, upon award of contract.

PART 4

CONTRACTOR FURNISHED PROPERTY

4. CONTRACTOR FURNISHED PROPERTY.

4.1. GENERAL. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under PART 3 of this PWS. All Contractor furnished property and services shall meet applicable Federal, Department of Defense, Army and Texas laws, standards, codes and directives. Contractor furnished property is subject to Government inspection.

4.2. PROERTY GUIDELINES. Contractor's property shall be equipped with appropriate protective and safety features, in good working order, and clean. Contractor vehicles shall not be cleaned or washed within the confines of Fort Hood, TX. The Contracting Officer has the right to require the Contractor to remove from the installation, Contractor furnished property that is inoperable or unserviceable for any reason.

4.3. PESTICIDE DISPERSAL EQUIPMENT. The Contractor shall provide pesticide dispersal equipment that is free of visible deterioration or leaks and shall operate the equipment in accordance with the manufacturer's specifications. Rates of pesticide output shall be recorded by the Contractor and provided to the COR for the Contracting Officer upon request. All pesticide dispersal equipment and hand held application equipment shall be clearly and plainly marked with "CONTAMINATED WITH PESTICIDES".