ANIMAL_CONTROL_PWS_-Final-corrections.docx

PERFORMANCE WORK STATEMENT (PWS)

ANIMAL CONTROL SERVICES FOR THE DIRECTORATE OF PUBLIC WORKS (DPW)

FORT HOOD, TEXAS

TABLE OF CONTENTS

PART 1 – GENERAL INFORMATION

PART 2 – DEFINITIONS/ACRONYMS

PART 3 - GOVERNMENT FURNISHED PROPERTY AND SERVICES

PART 4 - CONTRACTOR FURNISHED PROPERTY

PART 5 - SPECIFIC TASKS

PART 6 - APPLICABLE DOCUMENTS

TECHNICAL EXHIBITS LIST

PART 1

GENERAL INFORMATION

1. GENERAL. This is a non-personnel services contract to provide Animal Control Services in support of the DPW. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION. The Contractor shall provide personnel, management, and any other items and services, not identified as Government furnished in Part 3- Government Furnished Property (GFP) and Services, necessary to perform Animal Control Services as defined in this PWS. The Contractor shall perform to the standards and specifications in this contract.

1.2 BACKGROUND. The army has the responsibility to control stray animals on its installations. Stray animals can affect the health and welfare of all personnel, their pets, and wildlife populations. Traditionally, The Department of the Army has operated its own stray animal control facility as part of its Veterinary Health Services Operation. In September 2013, the Army Installation Management Command (IMCOM), requested that the Assistant Chief of Staff for Installation Management (ACSIM) reevaluate and provide guidance to the field on which organizations should be responsible for the capture, impoundment, disposal and control of privately owned and stray animals on military installations. In June 2014, the ACSIM directed that military installations should begin transitioning these functions to the Directorate of Public Works (DPW).

1.3 OBJECTIVE. The objective for performance under this contract is to ensure the safety and well-being of Soldiers and their family members on Fort Hood. The contract will provide Stray Animal Facility Operations to care for the stray animals. This contract will also provide urban wildlife control, which entails capturing or trapping of non-domestic animals.

1.4. SCOPE. The Contractor shall provide personnel, management, and any other items and services, not Government furnished, necessary to perform Animal Control Services as defined in this performance work statement at Fort Hood, Texas. The Contractor shall perform to the standards and specifications in this contract while retaining the responsibility for the patrol and capture of stray animals and urban wildlife on Fort Hood. This contract also includes the operation of the installation stray animal facility, to include the care of stray dogs and cats and uncontrolled privately owned dogs and cats. The Contractor shall also be responsible for the processing and medical attention of such animals for return to their owner(s), for adoption purposes, or other disposition as outlined in this performance work statement. In addition, the Contractor shall be responsible for carcass removal and disposal.

1.5. PERIOD OF PERFORMANCE (POP). The period of performance shall be for one (1) sixty (60) month ordering period. The individual task orders shall be firm fixed price. The Period of Performance reads as follows:

1.6. GENERAL INFORMATION.

1.6.1 QUALITY CONTROL. The Contractor shall implement a complete quality control program that identifies potential and actual problem areas in providing requirements of the contract as specified and results in corrective action throughout the life of the contract. The Quality Control Plan (QCP) shall be provided to the Contracting Officer for approval within ten (10) calendar days after performance start date. The Government will make final review and acceptance of the QCP and any subsequent changes. Changes to the QCP shall be submitted to the Contracting Officer not later than five (5) calendar days prior to the effective date of the change. The QCP shall, at a minimum:

1.6.1.1. Be structured so that Quality Control (QC) is a separate, independent process responsible only to the Contractor’s top level management;

1.6.1.2. Address overall project management and administration;

1.6.1.3. Be a comprehensive program to plan and deliver quality services to the Government;

1.6.1.4. Establish an inspection system that encompasses all services and prioritizes those services based on safety, security and Government guidance;

1.6.1.5. Describe a method acceptable to the Government of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable and address processes for corrective actions, independent of Government direction;

1.6.1.6. Schedule inspections and provide those schedules to the Government prior to implementation.

1.6.1.7. Require documentation of all QC inspections and corrective actions taken. The documentation shall identify the individual performing the inspection. The QC individual shall be solely dedicated to performing QC inspections and shall not perform any work other than QC work. Inspection documents shall be maintained throughout the term of this contract and available to the Government at any time. Electronic or paper copies of any QC documentation shall be provided within one (1) working day of request.

1.6.1.8. Include a customer complaint/feedback system for correction of validated complaints and to inform the customer of corrections. The QCP shall describe how users or other interested parties may identify problem areas or issues to the Contractor. The customer complaint/feedback program shall be compatible with the reporting and communications systems of the QCP;

1.6.1.9. Describe methods and procedures for routine and urgent communications with the Government.

1.6.1.10. Provide electronic daily QC inspection reports to the Contracting Officer’s Representative (COR) no later than 9:00 am the next working business day.

1.6.1.11 KEY CONTROL. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. Comment by Martinez, Delainena Ms. CIV AMC: Added paragraph into Q/C plan

1.6.2. QUALITY ASSURANCE. The Government will evaluate the Contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP) that is tailored specifically to this contract. The QASP will be used to evaluate Contractor actions while implementing the PWS. It is designed to provide an effective surveillance method to monitor Contractor performance for each objective listed on the Performance Requirements Summary (PRS). This plan is for the Government’s use and is not provided to the Contractor for any purpose. The Contractor is solely responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved. The standards of performance of services performed under this contract are listed in the PRS. The PRS is referenced in Technical Exhibit S.

1.6.3. RECOGNIZED HOLIDAYS. Contractor performance shall be required on the legal federal holidays listed below. Holidays occurring on weekends will be observed as directed by the published Army calendar.

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. This list of holidays relates to Government duty days, and is not intended to supplement or otherwise alter the provisions of the Wage Determination regarding paid holidays.

1.6.4 STANDARD HOURS OF OPERATION. The Contractor shall staff and be able to perform Animal Control Services and operate the Stray Animal Facility at different times in performance of this contract. The Contractor shall have the capability to receive work request calls twenty four (24) hours a day, seven (7) days a week. Missed calls made to the Contractor by the Contracting Officer or COR (hereinafter identified as the Contracting Officer) shall be returned within fifteen (15) minutes.

1.6.4.1. ANIMAL CONTROL OFFICER’S STANDARD HOURS OF OPERATION. The Contractor shall perform the services required under this contract to patrol and capture stray animals, urban wildlife, carcass removal and disposal. The Contractor shall provide care for impounded animals during standard Hours of Operation, 7:00 am to 10:00 pm Standard workdays will be Monday through Sunday, including legal federal holidays. The Animal Control Officer shall respond and perform work to any request by the Contracting Officer within thirty (30) minutes after notification.

1.6.4.2. STRAY ANIMAL FACILITY STANDARD HOURS OF OPERATION. The Contractor shall perform the services required to operate and manage the Stray Animal Facility (Bldg. 4902) between the hours of 9:00 am and 4:30 pm. Standard workdays will be Monday through Friday. Standard hours of operation on Saturdays are between the hours of 9:00 am and 12:00 pm, not including legal federal holidays. The Contractor shall open the facility to the public during the standard hours of operation. Care and maintenance of animals outside of the standard hours of operation shall be the responsibility of the Contractor. The Contractor shall provide services a minimum of twice per day, once in the morning and once in the evening or on an as needed basis.

1.6.4.3. OTHER THAN STANDARD OPERATING HOURS. The Contractor may be required to work outside of the standard hours of operation if necessary. The Contractor shall respond and perform work to any request by the Contracting Officer within one (1) hour after notification. Working outside the standard hours of operation shall be at no additional cost to the Government.

1.6.4.4. EMERGENCY SERVICES. The Contractor shall be responsible for providing all personnel and supplies necessary to support all emergency services within one (1) hour of notification by the Contracting Officer. The Contractor shall provide a list of emergency call telephone numbers to the Contracting Officer at contract performance start date and not later than two (2) workdays after the effective date of changes.

1.6.5. PLACE OF PERFORMANCE. Contract work shall be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood and North Fort Hood areas, the Belton Lake Outdoor Recreation Area (BLORA), and training areas. All housing areas are included in this contract. Fort Hood is located approximately 60 miles north of Austin and 50 miles south of Waco, Texas. The main cantonment area is approximately 20 miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the main cantonment, North Fort Hood is approximately 25 miles north of the main cantonment, and BLORA is approximately 11 miles east of the main cantonment.

1.7. SECURITY REQUIREMENTS. Contractor personnel and any representative of the Contractor entering Fort Hood, Texas, shall abide by all security regulations and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on Fort Hood, Texas, and upon leaving the confines of Fort Hood, Texas. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract obtain installation access as required by DOD Directive 4630.5 - Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS) 23 April 2007. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract.

1.7.1. PHYSICAL SECURITY. The Contractor shall comply with FH Regulation 190-8 - Administration and Management of Physical Security 4 March 2011, and be responsible for security of all facilities, materials and equipment utilized during the performance period. In case of forced entry or theft, the Contractor shall notify the Provost Marshall’s Office (PMO) immediately and cooperate in the investigation. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8. DISCLOSURE OF INFORMATION. Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge nor release data nor information developed or obtained under performance of this work statement, except as authorized, in writing, by the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this work statement.

1.8.1. Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this work statement, may subject the Contractor, Contractor’s agent, or employees to criminal liability under 18 U.S. § 793 : US Code - Section 793: Gathering, transmitting or losing defense information and 18 USC § 798 - Disclosure of classified information. Neither the Contractor, nor the Contractor’s employees, shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation.

1.8.2. The Contractor shall direct to the Contracting Officer all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information.

1.8.3. Inquiries received by the Contractor for work performed under this contract shall be referred to the Government for evaluation under Public Law 93-502, 5 U.S., and Section 552 - Freedom of Information Act of 1975. The determination of whether records will be released will remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

1.8.4. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the Contracting Officer. All documentation showing individuals’ names or other personal information will be controlled and protected. The provisions of Public Law 93-579, 5 U.S., and Section 552a - Privacy Act of 1974 shall apply.

1.9. KEY CONTROL. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.9.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock(s); however, the Government, at its option, may replace the affected lock(s) or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock(s) shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.9.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.10. ACCESS TO SECURE AREAS. Contractor employees will be allowed access to facilities when properly identified on the Contractor’s employee roster, wearing identification badges, and complying with local security procedures. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.11. SAFETY STANDARDS. The Contractor and his employees shall comply with accepted industry safety standards including applicable safety precautions and guidelines contained in these publications at all times while performing work under this contract:

· EM-385-1-1 Safety and Health Requirements;

• AR 385-10 Army Safety Program

• 29 CFR 1910 Occupational Safety and Health Standards (General Industry).

1.11.1. HOT WORK. The Contractor shall obtain approval from the Fort Hood Fire Department (288-5820) prior to performing any hot work or work that will require the use of an open flame. All Contractor work performance shall be in accordance with FH 420-1, Fire and Emergency Services.

1.11.2. WORK STOPS. If the Contractor fails or refuses to promptly comply with safety requirements, the Contracting Officer may issue an order stopping all or part of work until satisfactory corrective action may be taken. No part of time lost due to stop orders shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

1.12. SAFETY PLAN. The Contractor shall develop and implement a safety program for employees performing work under this contract. The Contractor shall submit the safety plan to the Contracting Officer no less than ten (10) calendar days prior to contract start date. Revisions shall be submitted five (5) calendar days prior to effective date of change.

1.13. ACCIDENT REPORTING. The Contractor shall comply with all OSHA reporting requirements and DA PAM 385-40, Army Accident Investigations and Reporting 25 February 2010, for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the Contracting Officer within four (4) hours of each such occurrence, whenever an accident involving personal injury occurs. A written accident report shall be delivered to the KO within one (1) work day of occurrence.

1.14. SPECIAL QUALIFICATIONS. The Contractor shall obtain all required licenses and permits for performance of work, in compliance with all applicable federal, state and local laws. Copies of all licenses shall be provided to the KO prior to performing any work on this contract.

The Contractor shall provide copies of all continuing education renewal certifications to assure they are in compliance with license requirements at all times during the performance of this contract.

1.14.1. The Contractor shall ensure that Animal Control Officers performing services under this PWS obtain and maintain current Texas State Animal Control Officer Basic Training Course certificates in accordance with Health and Safety Code, Title 10, Health and Safety of Animals, Chapter 829. Animal Control Officers are required to take thirty (30) hours of Texas Animal Control Association approved continuing education to maintain current Animal Control Officer Basic Training Course certificates.

1.14.2. The Contractor shall ensure that all Veterinarian Technicians performing services under this PWS shall obtain and maintain a Texas Board of Veterinary Medical Examiners Certified Veterinarian Technician’s License in accordance with the Texas Administration Code (TAC) Title 22, Part 24 Chapter 571.

1.14.3. The Contractor shall ensure that all Veterinarians performing services under the PWS shall obtain and maintain a Texas Board of Veterinary Medical Examiners Certified Veterinarian’s License in accordance with the Texas Administration Code (TAC) Title 22, Part 24 Chapter 571.

1.14.4. The Contractor shall ensure that its employees and/or agents that conduct euthanasia of animals acquire and maintain the training requirements in accordance with Title 10 Chapter 821 of the Texas Health and Safety Code (821.055) entitled Training for Euthanasia Technicians.

1.14.5. The Contractor shall ensure that all employees and/or agents assigned to animal handling duties receives a pre-exposure rabies vaccination prior to being assigned duties, and Titer Tests as required by Texas Department of Health Standards.

1.15. INTERFACE WITH GOVERNMENT OPERATIONS. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.16. DAMAGE REPORTS. In all instances where Government property or equipment is damaged by the Contractor, the Contractor shall provide a verbal report to the Contracting Officer within four (4) working hours of the occurrence. A written damage report shall be delivered to the Contracting Officer within one (1) working day of the occurrence, explaining the circumstances of the accident and the extent of damage. The Contractor shall be responsible for all costs associated with repairing or replacing damaged property.

1.17. ENERGY CONSERVATION. The Contractor shall observe energy conservation policies in accordance with (IAW) FH Reg. 420-9, Energy Conservation Program 24 October 2007. Contractor personnel shall practice utilities conservation and shall operate under conditions that preclude waste of Government furnished utilities.

1.18. FRAUD, WASTE, AND ABUSE. The Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during, or in the performance of this contract.

1.19. RECYCLING. The Contractor shall observe recycle program policies established by Fort Hood and published in FH Reg. 420-6, Recycle Program 19 October 2007.

1.20. FIRE PROTECTION. The Contractor shall comply with AR 420-90, Fire and Emergency Services published 4 October 2006, and FH 420-1, Fire and Emergency Services published 1 September 2007, for fire protection and fire prevention.

1.21. TOBACCO PRODUCTS. The Contractor shall comply with AR 600-63, Army Health Promotion published 7 September 2010, which establishes uniform policies governing the use of tobacco products in Government facilities and on Fort Hood.

1.22. ENVIRONMENTAL REQUIREMENTS. The Contractor shall comply with all federal, state, and local environmental protection laws, regulations, and standards referenced in FH Regulation 200-1, Environment and Natural Resources, published 15 July 2004. The Contractor shall comply with all other contract requirements for clean air, clean water, and toxic substances control (TSCA), pollution control, and resource conservation and recovery (RCRA). The Contractor shall designate an Energy Conservation Monitor and a Recycling Monitor in writing to the KO no later than ten (10) days after the contract start date. All environmental protection matters or questions shall be coordinated with the KO and the DPW Environmental Division. Comment by Martinez, Delainena Ms. CIV AMC: Remove sentence

1.22.1. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS). Fort Hood has implemented an EMS to proactively deal with the environmental impacts of its processes, activities, and services. Fort Hood offers EMS General Awareness Training in the form of a twelve (12) minute video available at https://lmp.hood.army.mil. The Contractor shall ensure that employees, and subcontractors hired receive EMS General Awareness Training. The Contractor shall also ensure that all goods and services used under this contract do not deviate from the installation Environmental Policy, objectives and targets of the EMS. The Contractor shall maintain a record of the training, and submit a roster to the Contracting Officer or designated representative. This training shall be completed within thirty (30) days after contract start date.

1.22.2. HAZARDOUS MATERIALS. Hazardous materials are forbidden for use on Fort Hood. All materials must be approved by the DPW Environmental Division at building 4622, prior to use. All materials (cleaning solutions, etc.) utilized on this contract shall contain a Safety Data Sheet (SDS). An approval request for each material proposed for use shall be submitted to the DPW Environmental Division utilizing the “HAZARDOUS MATERIAL AUTHORIZATION REQUEST” form, reference TE J. The Contractor shall provide the KO with a copy of all approved products, including a safety data sheet, used in performance of this contract.

1.23. CONTRACTOR PERSONNEL. The Contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this contract shall remain employees of the Contractor and will not be considered employees of the Government.

1.23.1. The KO may require the Contractor to remove from the job site any employee working under this contract for reason of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interests of the Government. IAW DOD Joint Ethics Regulation 5500.7-R and 18 USC § 1382 - Entering military, naval, or Coast Guard property 13 April 2006, the installation commander has the authority to bar individuals from the installation. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS.

1.23.1.2. Contractor personnel shall not wear any part of a military uniform while performing contract duties, nor clothing such as exercise suits, shorts or tank tops. There shall be no objectionable messages or phrases on the clothing.

1.23.2. MINIMUM PERSONNEL REQUIREMENTS. All Contractor personnel shall be able to read, write and speak the English language. The Contractor shall ensure that its employees and/or agents acquire and maintain all required licenses and certifications current during the entire contract period. The Contractor shall be responsible for continually reviewing industry codes and standards, and State requirements to obtain certification for new licensing requirements as they are mandated.

1.23.3. CONFLICT OF INTEREST. The Contractor shall not employ any person who is an employee of the United States Government or the Department of Defense, either military or civilian; such employment would create a conflict of interest or be contrary to the policies contained in Joint Ethics Regulation (JER), DOD 5500.7-R.

1.23.4. SEARCH AND SEIZURE. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Hood, Texas, while on the installation, and upon leaving the confines of Fort Hood, Texas.

1.23.5. INSTALLATION ACCESS. The Contractor shall be responsible for assuring all Contractor personnel are authorized to perform work under this contract. The Contractor shall obtain installation access as required by DOD Directive 4630.5, Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS). Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract.

1.23.6. CONTRACTOR REPRESENTATIVES. The Contractor shall provide the name of the project manager who will have the authority to bind, act, or make decisions on all matters pertaining to the contract. The name and telephone number of the project manager shall be provided to the KO prior to contract performance start date.

1.23.7. PERSONNEL LIST. The Contractor shall provide in writing to the KO a list of all Contractor employees no later than five (5) calendar days after the contract performance start date. The list shall include each employee's name, job title, telephone numbers and employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the KO within five (5) calendar days of any changes of personnel.

1.24. IDENTIFICATION OF CONTRACTOR EMPLOYEES. All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as Contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.24.1. IDENTIFICATION BADGES. Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date. Identification badges shall be worn on the front upper outer garment and visible at all times. The Contractor shall turn in employee identification badges to the KO upon termination of employment or completion of the contract.

1.25. CONTRACTOR VEHICLE OPERATION. Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for the category of vehicle being operated and shall comply with FH Reg. 190-5, Fort Hood Traffic Code, 30 April 2013, regarding motor vehicle use on the installation. All vehicles entering the Fort Hood installation shall have a valid license plate, and current vehicle registration.

1.25.1. CONTRACTOR VEHICLE IDENTIFICATION. Contractor owned or privately owned vehicles used in the performance of services under this contract on this installation shall be marked with the Contractor’s company name in 3” block letters or a company logo of a color that contrasts with its background on both sides of the vehicle. Contractor’s operating multiple Contractors owned vehicles on the installation may be required to place identifying numbers on the front and rear bumpers of the vehicles. The Contractor shall provide the Government an electronic photograph of the company logo. The Contractor shall provide a list of vehicles (with their corresponding unique identification numbers) to the Contracting Officer five (5) calendar days after contract award date and one (1) day after any vehicle changes. There are additional Contractor Vehicle requirements identified in Part 4 - Contractor Furnished Property, section 4.5. of this PWS.

1.26. FILES. The Contractor shall maintain complete and accurate files of documentation required under the terms of this contract in accordance with AR 25-1, Army Information Resources Management Program, and AR 25-400-2, Modern Army Record Keeping System. The Contractor shall not allow access to the files by any Government agency, non-governmental agency, or individual unless specifically authorized by the KO. Files shall be made available to the KO upon request. All files shall become the property of the Government and shall be turned over to the KO at the completion or termination of this contract.

1.27. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS. The Contractor agrees to attend any post award conference convened by the Contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5 Post award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

PART 2

DEFINITIONS and ACRONYMS:

2.1. STANDARD DEFINITIONS

2.1.1. Acceptable Quality Level (AQL). The maximum percentage defective that, for the purpose of a sampling inspection, can be considered satisfactory on the average. It is the allowable deviation from a standard before the Contracting Officer will reject the specific service. An AQL does not imply that the Contractor may knowingly perform in an unsatisfactory manner, but rather exerts a realization that perfect performance is not possible.

2.1.2. Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the Government.

2.1.3. Contracting Officer’s Representative (COR). An individual designated in writing by the Contracting Officer to act as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations of the contract. The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery, or any other term or condition of the contract.

2.1.4. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.5. Government Furnished Property (GFP). All equipment, goods, and land possessed by the Government and, subsequently, delivered or otherwise made available to the contractor.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.8. Quality Assurance (QA). Those actions taken by the Contracting Officer to determine that the services received meet the contract requirements.

2.1.9. Quality Control (QC). Those actions taken by the Contractor to ensure that the standards and requirements of the contract are met.

2.2. TECHNICAL DEFINITIONS

2.2.1. Adoption. The transfer of a stray or surrendered animal by the stray animal impoundment facility to a new owner.

2.2.2. Aggressive Animal. A dog or cat that is known to have bit a person or otherwise exhibits signs of aggression toward persons. Dogs and cats that are not good with children but appropriate for placement with adults will not automatically be classified as aggressive. No dog shall automatically be deemed to be an aggressive dog solely because of its breed. The determination of whether or not a particular dog or cat should be classified as an aggressive animal shall be left to the discretion of the Contractor.

2.2.3. Animal Control Officer. A contract employee charged with animal control on the military installation. For purposes of this contract stray animals will be brought to the Contractor operated stray animal impoundment facility by an animal control officer.

2.2.4. Domestic Animal. Dogs or cats are the most common, but includes other animals normally kept in a household.

2.2.5. Euthanasia (lethal injection). Euthanasia may only be conducted by an individual that has conducted the proper Euthanasia training as per the Texas Health and Safety Code Chapter 821. Generally the Contractor will only recommend euthanasia for stray animals where the animal is too aggressive to be safely placed for adoption or is diseased or injured to an extent that it is suffering and it is not practical to treat the animal or likely to be returned to good health.

2.2.6. Humane. With compassion, tenderness, avoiding any use of force which could cause unnecessary pain, injury or suffering.

2.2.7. Impound. Confining a stray animal to a cage mounted on vehicle, transporting it to the Fort Hood Stray Animal Impoundment Facility, placing dogs in dog runs by size/sex (males with males/females with females) with no more than three (3) dogs per runs. Aggressive dogs will be placed in individual runs. Cats will be placed in cat cages with no more than one cat per cage. Provide food and water. Complete locally produced (Stray Card) and attach to cage or dog run.

2.2.8. Neutering. Neutering is the removal of the sex organs (testicles) from a male animal.

2.2.9. Outplacement. The transfer of a stray domestic dog or cat to another facility for the purpose of possible adoption.

2.2.10. Patrol. Operates a motor vehicle in a random manner.

2.2.11. Quarantine. The act of separating and holding a stray animal for the required three (3) day period or up to ten (10) days if warranted by applicable disease(s) or animal bites according to all State, Federal, and Army regulations.

2.2.12. Spaying. Spaying is the removal of the sex organs (ovaries) from a female animal.

2.2.13. Stray Animal. For the purposes of this contract, a stray animal is an uncontrolled dog or cat. The definition includes animals that are homeless, ownerless, or is a privately owned dog or cat allowed unrestricted roaming.

2.2.14. Stray Animal Facility. For the purposes of this contract, building 4902 which consists of a facility that is used to control and house stray animals for adoption purposes or until outplacement or disposition of a stray animal can occur.

2.2.15. Surrendered Animal. A dog or cat brought to the Stray Animal Impoundment Facility by its legal owner and surrendered to the facility, as space is available.

2.2.16. Unauthorized Animal. For the purpose of this contract, an unauthorized animal is any animal listed as unauthorized in III Corps & FH Reg 420.37 or that demonstrate dominant or aggressive behavior. These include but are not limited to Pit Bulls, American and English Staffordshire Bull Terriers, Rottweilers, Doberman Pinschers, Chows, Coyotes, Wolves, and Jackals.

2.2.17. Urban Wildlife. For the purpose of this contract, urban wildlife includes any animals other than dogs or cats that can be found lying deceased or roaming on Fort Hood. This does not include large animal breeds such as deer, cows, wild/domestic pigs, or horses.

2.3. ACRONYMS

PART 3

GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

3. GENERAL INFORMATION. The Government will provide facilities and or services listed below. The Contractor shall not use property provided by the Government for any purpose other than in the performance of this contract.

3.1. FACILITIES. The Government will provide access to the Fort Hood Stray Animal Facility, Bldg. 4902. The Government will also provide access to the Quarantine Facility, located at Bldg. 4939, but will be occupied as a joint-use facility with the Fort Hood veterinary clinic. The Contractor shall be responsible for maintaining the cleanliness of all facilities and providing for the security of both facilities.

3.2. KEYS. The Government will provide keys to the Fort Hood Stray Animal Facility and Quarantine Facility. The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost or misplaced and are not used by un-authorized personnel. No keys issued to the Contractor by the Government shall be duplicated.

3.3. UTILITIES. The Government will furnish electricity, water, sewage, heating and air conditioning for the Fort Hood Stray Animal Facility and Quarantine Facility. The Contractor shall submit maintenance service requests to DPW Work Services at 287-2113.

3.4. TELEPHONE. The Government will provide local telephone service consisting of an adequate number of telephone lines for use in accordance with matters related to the performance of this contract.

3.5. REFUSE The Government will provide for refuse service at the Fort Hood Stray Animal Facility and Quarantine Facility. The Contractor shall dispose of dead animal carcasses at the Fort Hood Landfill.

3.6. MAPS The Government will provide maps of the Fort Hood Main Cantonment area, North Fort Hood, West Fort Hood, Housing Areas, training areas and BLORA.

PART 4

CONTRACTOR FURNISHED PROPERTY

4.1. GENERAL INFORMATION. The Contractor shall provide everything necessary to fulfill the requirements of the contract. Contractor furnished property shall meet applicable federal, state, local, and Army laws, codes, and regulations. Contractor furnished property is subject to Government inspection.

4.2. EMPLOYEE IDENTIFICATION. The Contractor shall provide an identification badge for each employee performing services under this contract. As a minimum, the identification badge shall be numbered serially, contain Contractor’s name, contract number, contract expiration date, employee’s name, employees’ photograph, and job title. Identification badges shall be worn on the front upper outer garment and visible at all times. The Contractor shall turn in these employee identification badges to the Contracting Officer upon termination of employment or completion of the contract.

4.3. COMMUNICATION EQUIPMENT. The Contractor shall provide a system of communication between the main office, all Contractor-furnished vehicles, key Contractor personnel, and the Government. The communication system shall be capable of transmitting and receiving from all locations on the Fort Hood military reservation where contract work is to be performed. Citizen band radios will not be acceptable. Cellular telephones are acceptable. Contractor employees shall carry the portable communication unit assigned to them at all times while on the installation.

4.4. PROPERTY GUIDELINES. Contractor's property shall be equipped with protective and safety features, in good repair, and clean in appearance. The Contracting Officer has the right to require the Contractor to remove Contractor furnished property from the installation that is inoperable or unserviceable for any reason.

4.5. VEHICLES. The Contractor shall submit, to the Contracting Officer, a vehicle and equipment list that includes, but is not limited to, quantities and descriptive data for all vehicles and equipment prior to its use on the installation. The Contractor's vehicles shall be marked with the Contractor's company name and unique identification number on both sides of the vehicle in three inch block letters of a color which contrasts with its background. The Contractor may place other markings or messages (such as adoption ads) on the vehicles and equipment upon written approval from the Contracting Officer. The Contractor shall register all vehicles to be used in the performance of Contract work with the Provost Marshal's Office, in accordance with FH Reg. 190-5, Fort Hood Traffic Code. All operators of Contractor-furnished vehicles shall be licensed by the State of Texas and operate in accordance with Fort Hood traffic regulations. Contractor vehicles shall not be left unattended unless properly locked and secured.

4.5.1. PATROL VEHICLES. The Contractor shall furnish vehicles equipped with the proper impoundment materials (i.e. cages) to securely catch and store stray animals captured during patrol. Each patrol vehicle shall be equipped with an emergency flash warning light bar mounted on top of the vehicle. The Contractor shall place the words “FORT HOOD ANIMAL CONTROL” on any vehicle that the Contractor plans on performing animal control services with.

4.5.2. TRANSPORT VEHICLE. The Contractor shall also furnish a vehicle large enough to carry animals from the Stray Animal Facility to adoption events as well as outplacement facilities.

4.6. IMPOUNDMENT EQUIPMENT. The Contractor shall furnish all equipment necessary to perform impoundment of stray animals on Fort Hood. This includes but is not limited to dog cages, cat cages, dog/cat transport carriers, cat tongs, catch poles, and protective gear (talon and rabies gloves).

4.7. FACILITY EQUIPMENT. The Contractor shall furnish all equipment and supplies necessary to accomplish all services required by this PWS to operate the Stray Animal Impoundment Facility and Quarantine facility. This includes but is not limited to dog cages, cat cages, dog/cat transport carriers, dog and cat food, blankets, leashes, toys, muzzles, water/food bowls, flea/tick shampoo, mops, brooms, squeegee, mop buckets, shovels, storage cabinets, trash cans, computers, desks, telephones with answering machine capability, fax machine, chairs, filing cabinets, heaters, fans, lawn mower, and weed eater.

4.8. TRAPPING EQUIPMENT. The Contractor shall furnish all equipment and supplies necessary to safely capture, trap, and contain stray animals and urban wildlife as required by this PWS. This includes but is not limited to live traps, catch nets, animal graspers, and grip tongs. Only live traps are authorized for use on Fort Hood. It is prohibited to use foot holding (steel leg hold or Conibear), deadfall, snare, pitfall, or net traps. Each trap must be clearly marked with the Contractor’s name, address, and phone number.

4.9. UNIFORMS. The Contractor shall supply Animal Control Officer employees with uniforms that clearly display the company name, company logo and they are an animal control officer.

PART 5

SPECIFIC TASKS

5.1. ANIMAL CONTROL SERVICES. The Contractor shall provide Animal Control Officer Services to patrol the Main cantonment area and West Fort Hood, including the housing areas. The Contractor shall respond to BLORA, North Fort Hood and the range/training areas on an as needed basis. The Contractor shall pick up all stray animals and urban wildlife as observed or as issued by service calls.