W9114F-20-Q-0122-0001.pdf

0011537919

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this Amendment is to revise Para. 1.6. of the PWS.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 23

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 15-Sep-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9114F20Q0122

X 9B. DATED (SEE ITEM 11)

10-Sep-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

15-Sep-2020

CODE

W40M RHCO USAHCA EUROPE

REGIONAL HEALTH CONTR OFC EUROPE

CMR 402

APO AE 09180

W9114F 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9114F20Q0122

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT

ENVIRONMENTAL HEALTH TECHNICIANS

PUBLIC HEALTH COMMAND EUROPE, LANDSTUHL, GERMANY

SECTION 1 GENERAL REQUIREMENTS

SECTION 2 DEFINITIONS AND ACRONYMS

SECTION 3 GOVERNMENT FURNISHED PROPERTY AND SERVICES

SECTION 4 CONTRACTOR FURNISHED SUPPLIES AND EQUIPMENT

SECTION 5 SPECIFIC TASKS AND STANDARDS

SECTION 6 ORGANIZATIONAL CONFLICT OF INTEREST (OCI) AND ACCESS AND USE OF

PROPRIETARY AND NONPUBLIC INFORMATION

SECTION 7 SEXUAL ASSAULT PREVENTIONS AND RESPONSE PROGRAM (SHARP)

SECTION 8 ACCOUNTING FOR CONTRACT SERVICES

SECTION 9 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA)

SECTION 10 EXCLUSION FROM PARTICIPATION IN FEDERAL HEALTH CARE PROGRAMS

(October 2015)

SECTION 11 TOBACCO FREE MEDICAL CAMPUS (TFMC)

TECHNICAL EXHIBIT 1 – PERFORMANCE REQUIREMENT SUMMARY

SECTION 1

1. GENERAL REQUIREMENTS.

1.1. It is expressly agreed and understood that this contract is a non-personal services contract, as defined in Federal Acquisition Regulation (FAR) 37.101, under which the professional services rendered by a contract service provider are rendered in their capacity as an independent contractor or employee of any independent company that may be a party to this contract. The Government may evaluate the quality of professional and administrative services provided, but retains no control over the professional aspects of the services rendered, including but not limited to the contract service provider’s professional medical judgment, diagnosis, or specific medical treatments. The Contractor shall be solely liable for and expressly agree to indemnify the Government with respect to any liability producing acts or omissions by its employees or agents. This contract does not create an employer-employee relationship between the Government and any corporation, partnership, business association or other party or legal entity with which the individual contract service provider may be associated. Contract personnel rending the services are not subject, either by the contract terms or by the manner of its administration, to the supervision and control usually prevailing in relationship between the Government and its employees.

1.1.1. The contractor shall provide qualified personnel to perform Environmental Health Technician (EHT) services for Public Health Command Europe (PHCE), Landstuhl, Germany, as required by this Performance Work Statement (PWS) and in accordance with the terms and conditions of the contract.

1.1.2. The contractor shall provide environmental health drinking water sampling and support functions for PHCE at United States Army Garrisons (USAG) throughout Germany, Belgium, the Netherlands and other European countries which have USAGs. The contractor shall perform skilled work consisting of, but not limited to, drinking water sample collection, water sample bottle preparation, data entry on Government furnished computing systems and use of Government furnished field drinking water quality analytical equipment to obtain physical and chemical quality information during sampling missions. Work will be conducted in office and field settings.

1.1.3. This contract is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees.

1.2. QUALIFICATIONS

1.2.1. Contractor staff shall possess and maintain a valid Driver’s License, USAREUR driver’s license, US Army Transportation Motorpool (TMP) driver’s license and International/EU Identity Card allowing travel within the EU for the entire term of service.

1.2.2. Education/Experience: Graduate of an Environmental Science Specialist/Technician Course from a post-secondary vocational/trade school or an Associate's or Bachelor’s Degree from an accredited university in Environmental Technology or Engineering. Minimum of one year experience in water sampling. Exceptions are authorized by the Director, EHS or Chief, Environmental Health Engineering, PHCE through a review of a bona fide occupational qualification (BFOQ) and/or through Regional Health Contracting Office- Europe.

1.2.3. Knowledge, Skills, and Abilities:

a) Skilled in English language verbal and written communication in order to successfully present and document technical information obtained during sampling activities as well as communicate with customers and supervisors.

b) Knowledge environmental concepts principles and practices in the areas of drinking water quality; ground water and surface water.

c) Knowledge, ability and skill in the use of personal protective equipment (PPE) including, but not limited to, hearing protection, eye protection, protective gloves and respirators, in laboratory and field environments.

d) Ability to read maps and navigate to US installations in the PHCE area of responsibility.

e) Ability to operate field equipment including but not limited to: Spectrophotometer, colorimeter, GPS, pH/conductivity meter.

f) Ability to lift up to 40 pounds of equipment; to push/pull equipment carts; walk on uneven terrain, stand for long periods, and to kneel, stand, bend, and reach during field missions.

g) Skilled in drinking water sample collection techniques.

1.3. ADMINISTRATIVE.

1.3.1. The Contracting Officer’s Representative (COR) will be the KO’s authorized representative in administering the contract at the requiring activity level. The contractor’s representative shall be available to discuss any problems that the contractor’s personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the contractor’s performance will be discussed and resolved. Unresolved problems will be referred to the KO for resolution.

1.3.2. Contractor Representative. The contractor shall designate to the KO, in writing, a primary point of contact for contract implementation, coordination and administration as soon as possible after award, but no later than 5 working days prior to beginning performance. The Contractor shall notify the KO of changes in the primary point of contact at least five business days prior to the change. All notifications shall be in writing and shall state the name and contact information for the point of contact. The contractor’s representative shall communicate with the local Government point of contact for each task order on a quarterly basis, or when requested by the COR or KO, to discuss and resolve any problems that the contractor or the Government may be experiencing. Unresolved problems shall be referred to the KO, through the COR, for resolution. The contractor’s representative shall have the knowledge and authority to effectively respond to and resolve inquiries from contractor personnel. The contractor’s representative shall be the initial point of contact for contractor personnel questions and issues.

1.3.3. The contractor’s representative shall meet with the Contracting Officer’s Representative (COR) on a quarterly basis or when requested by the COR to discuss any problems that the contractor’s personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the contractor’s performance will be discussed and resolved. Unresolved problems shall be referred to the contracting officer for resolution.

1.3.4. The contractor shall ensure that all contract personnel providing services under this contract shall be able to read, write, and speak English well enough to effectively communicate with all parties.

1.3.5. The contractor employees shall conduct themselves in a professional manner and possess sufficient initiative, interpersonal relationship skills and social sensitivity such that he/she can relate constructively to a variety of staff from diverse backgrounds.

1.3.6. Neither military nor Government civilian employees shall be used as a contract employee in matters related to this contract.

1.3.7. The contractor shall not be permitted on the installation when his presence is considered detrimental to the security of the installation. The Government reserves the right to remove from the job site any contract personnel whose continued employment is inconsistent with the interest of military security or who are found to be otherwise impaired.

1.3.8. Contractor employees shall conduct themselves in a professional manner as detailed throughout the contract agreement. Contractor employee complaints or reprimands that are not in keeping with MEDCOM policies, regulations or this contract are subject to corrective or disciplinary action by the contractor. Complaints or reprimands that are substantiated by either the Contractor or the U.S government are subject to a recommendation of employment termination.

1.3.9. Contractor Fill Rate. Contractor shall maintain 75% shift fill rate throughout the length of the contract.

1.3.10. Contractor shall designate a Team Lead not only to perform their assigned labor duties but also to assist in the provision of contractual services, in the dissemination of contractor information, and in the management of contract personnel.

1.3.11. The Contractor and contract CSPs shall abide by all DOD, MEDCOM, Regional Health Command Europe (RHCE), and PHCE standards, rules, and procedures including requirements for any licensure, credentialing and quality assurance requirements. Such regulations include, but are not limited to, general safety, fire prevention, waste disposal, infection control, JC, and patient safety initiatives.

1.3.12. Media and Other Inquiries. The contractor shall not respond to any media inquiries. All inquiries and complaints from the media, third parties, private or public agencies shall be immediately relayed to the COR. There shall be no interviews, comments, or any other response without the prior knowledge and approval of the PHCE Commander.

1.4. SECURITY

1.4.1. The contractor shall comply with all applicable DoD, Defense Health Agency (DHA), Department of the Army (DA), and PHCE security regulations and procedures during the performance of this contract. Contractor personnel shall not disclose and must safeguard procurement sensitive and non-sensitive information, computer systems and data, privacy act data, and Government personnel work products, which are obtained or generated in the performance of this contract.

1.4.2. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-Contractors’ personnel (if any) shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the COR). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all person identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.4.3. All Contractor personnel shall meet local site requirements for Base Access. All non-US Contractor personnel shall meet any Garrison or USAREUR required AT/Operations Security training and requirements as well as local host country background investigations.

1.4.4. Standard. Contractor personnel shall observe and comply with all rules, policies, and regulations prescribed by the installation Command and other federal authorities concerning eating and smoking areas, fire, safety, sanitation, security and possession of firearms or other lethal weapons.

1.4.5. Contractor personnel entering the Government installation shall abide by all security regulations for the installation which may be in effect during the contract period and shall be subject to such checks as may be deemed necessary to ensure that no violations occur. No employee will be permitted on the installation when such checks reveal that his/her presence would be detrimental to the security of the installation.

1.4.6. Safety Requirements. The contractor shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), State and all other nationally recognized safety Standards, to include wear of reflective belt/vest, Army Combat Helmet (ACH), Individualized Body Armor (IBA), ballistic eyewear, and hearing protection, as required.

1.4.6.1. The contractor shall hold the Government harmless for any damage to or loss of contractor or contractor personnel personal property or any injury to or death of persons as a result of the action or inaction of the contractor or its employees.

1.4.6.2. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the Contracting Officer’s Representative (COR) and the Contracting Officer (KO).

1.4.7. Crime Control Act of 1990. No performance under this contract will be allowed without full compliance with the Crime Control Act of 1990 and DoD Instruction 1402.5 dated 19 January 1993. All CSPs having access to government computer systems and/or providing care to children (17 years of age and under) must be subject to a background investigation and have a favorable background investigation. Background checks will be based on fingerprints of individuals obtained by a law enforcement officer and inquiries will be made, based on the Standard Form 85-P completed by the CSPs, through the Federal Bureau of Investigation (FBI) and state criminal history repositories. The contractor shall ensure a favorable background check has been completed for each contractor CSP.

1.4.8. All contractor personnel performing work on the requirement shall be a United States citizen or local national and comply with applicable program security requirements.

1.4.9. Common Access Card (CAC). The contractor shall comply with agency personal identity verification procedures that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201-1.

1.4.10. The contractor shall comply with agency personal identity verification procedures in all subcontracts when the subcontractor is required to have physical access to a federally-controlled facility and access to a Federal information system.

1.4.10.1. The contractor shall ensure compliance with the provisions set forth below. For purposes of FAR Clause 52.204-9, the government will designate a Trusted Agent (TA) for this contract. The Government reserves the right to amend or supplement these provisions pursuant to the Changes clause in the contract.

1.4.10.2. In-processing Requirements. Contractor employees requiring access to Government systems in order to perform services under this contract shall obtain a CAC. Proof of employment, background screening, and security clearance / favorable background check is required before a CAC will be issued authorizing access to the Installation and Government computer systems.

1.4.10.3. CACs may not be issued to Contractor employees unless a data record authorizing CAC issuance is resident in the Defense Enrollment Eligibility Reporting System (DEERS). The Trusted Associate Sponsor System (TASS) was developed as a secure and authorized means of entering contractor data into DEERS in addition to automating the CAC application and approval process. In order to enter contractor data into TASS, the contractor's data must be resident in an authorized source database. The Joint Personnel Adjudication System (JPAS) is that authoritative source. The Contractor's Facility Security office (FSO) shall ensure its employee(s) has a record in JPAS prior to its employee(s) requesting a CAC be issued. Personnel eligible for a CAC who are not in JPAS (i.e., certain Contractor employees, Foreign Nationals, and DoD affiliates) will be required to register at a site where an equivalent background vetting will be accomplished In Accordance With (IAW) Federal Information Processing Standard (FIPS) 201.

1.4.10.4. The application will be approved, returned, or rejected by the TA. Notice as to whether the application has been approved, returned or rejected will be provided to the individual's e-mail address within 48 hours after submission. If the application is returned or rejected, the CSP shall contact the TA and comply with the TA's guidance to attempt to correct and resolve the issues.

1.4.10.5. Revalidation Requirements. The TA is required to revalidate all CSPs, in the DEERS/RAPIDS System, every 180 days. In the event revalidation is denied, the CAC credentials shall be revoked and the CAC will not be useable to login.

1.4.10.6. Out-processing Requirements. When a CSP's performance under this contract ceases, the CSP shall personally bring the CAC to the TA and complete the DA 2962. The TA will revoke the CSP's CAC from the DEERS/RAPIDS System.

1.4.11. The contractor is responsible for absences of CSPs due to expired identification and access documents. Such absences shall not relieve the contractor of its obligation to perform the services required under this contract.

1.4.11.1. The CSPs shall immediately report any lost or stolen CACs or badges to the COR.

1.5. PHYSICAL SECURITY

1.5.1. The contractor shall be responsible for safeguarding and securing all government equipment, information, and property provided for contractor use, at all times. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work day, Government facilities, equipment, and materials under contractor’s responsibility shall be secured.

1.5.2. Contractor personnel entering Government facilities or Government-leased facilities shall conform to security regulations during the contract period and shall be subject to security checks as may be deemed necessary to ensure that security violations do not occur.

1.5.3. Key Control. The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized personnel. NOTE:

All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated.

The contractor shall develop procedures covering key control that shall be included in the Quality Control Plan (QCP). Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

COR.

1.5.3.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the contractor shall be responsible for the total cost of re-keying or the replacement of the lock or locks. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and then the contractor shall reimburse the Government for the total cost of the replacement.

1.5.3.2. The contractor shall prohibit the use of Government issued keys/key cards by any personnel other than the contractor's employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of personnel other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.5.4. Privacy Act. Professional ethics and the principles of confidentiality stated in the Privacy Act shall be adhered to at all times.

1.5.5. Access to systems containing Personally Identifiable Information (PII). The contractor shall comply with the Privacy Act and all applicable agency regulations on individual privacy, to include DoD Directive 5400.11 “Department of Defense Privacy Program” and DoD 5400.11-R, “Department of Defense Privacy Program”.

1.5.5.1. Data Security. The contractor, unless otherwise authorized by the Government, shall limit access to PII to those employees and subcontractors who require the information in order to perform their official duties under this contract. The contractor, contractor employees, and subcontractors shall physically or electronically protect PII when not in use and/or under the control of an authorized individual. The contractor shall only use PII obtained under this contract for purposes of the contract, and shall not collect or use such information for any other purpose without the prior written approval of the KO. At expiration or termination of this contract, the contractor shall coordinate with the KO to either turn over all PII managed under the contract that is in its possession to the Government or successor contractor, or if the Government so directs, destroy the PII.

1.5.6. Government Provided Computer. Any contractor personnel operating a Government-provided computer shall possess a favorable suitability investigation or an approved waiver pending investigation, and have completed the following DoD Information Assurance Awareness prior to obtaining access to information systems and annually thereafter (see 1.20.3.6). Failure to maintain suitability standards set forth therein will subject contractor personnel to suspension of access to government automated systems. If a contract employee is suspended from system access, the contractor remains responsible for the performance of services.

1.5.7. Communications Security (COMSEC). All communications with DoD organizations are subject to COMSEC review. The contractor shall be aware that telephone communications, and information technology (IT) networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military department to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time it places a call or receives a call it is subject to COMSEC procedures. The contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall be aware of, and abide by, all Government regulations concerning the authorized use of the Government’s computer network as well as improper network use (i.e., viewing pornographic material or restricted/subversive sites on the web), including the restriction against using the network to recruit Government personnel or advertise job openings.

1.5.8. Installation Access and General Protection. The contractor and all associated subcontractor(s) employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security office. The contractor shall comply with all personal identity verification requirements as directed by DoD, DA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.9. Employee Conduct. The contractor’s employees shall observe and comply with all applicable departmental and agency regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, flag officer courtesy, “off limits” areas, wearing of parts of military uniforms, and possession of firearms). The contractor shall ensure that all contractor employees present a professional appearance at all times, and that their conduct does not reflect discredit on the requiring activity, the United States or the Department of Army.

1.5.10. Removal of Contractor Employee. At any time during the performance of this contract, the KO or COR may direct the contractor to immediately remove from the work place any CSP whose actions or condition creates a clear and present danger of physical harm to any persons (military, civilian, and contractor) or to the impaired individual. The government reserves the right to require removal from the job site any contract employee who endangers property, whose continued employment is inconsistent with the interest of military security or who is found to be incapacitated or under the influence of alcohol, drugs or other substances. Such removal does not relieve the contractor of the responsibility to provide sufficient qualified personnel for adequate and timely service.

The KO will provide the contractor with an immediate written rationale for removal of the employee.

1.5.11. This provision will be used in emergency situations only and not for the purpose of bringing performance issues or other non-urgent concerns to the attention of the contractor. If a removal occurs during a day shift (Monday through Friday) the COR will immediately contact the contractor’s POC after the removal to discuss the situation. If removal occurs after business hours, the COR will contact the contractor's POC on the next business day.

1.5.12. If the need for a removal occurs, the COR will contact the contractor's POC and direct the contractor to remove that individual from the location and to not use that individual to perform any services required under this contract until the issue has been resolved by the KO. The contractor shall formally meet with the COR to discuss further action in accordance with the PHCE Quality Assurance and Inspection (QA&I) Plan. A review of the basis for removal will be made by the KO within three business days after the COR directed the removal.

1.5.13. If, after any investigation deemed necessary by the KO and discussions with the contractor's representative, the KO concludes that the CSP’s conduct requires permanent removal from performance under the contract, the KO will notify the contractor that permanent removal is required. In the event of disagreements between the government and the contractor's representative concerning matters of impaired CSPs, the decision of the KO will be final. During the period of time between the removal and the final decision of the KO, the contractor shall provide a backup/replacement CSP in accordance with the terms and conditions of this contract.

1.6. PLACE OF PERFORMANCE.

1.6.1. Places of Performance will be U.S. Army Garrisons within the USAREUR Area of Responsibility (AOR).

1.7. HOURS OF OPERATIONS.

1.7.1. Normal duty hours are 0730-1630 (Monday – Friday) excluding federal holidays and training holidays.

Alternate work schedules are determined by Environmental Health Sciences Division (EHS), PHCE and are coordinated with the contractor for review and approval. Alternate work schedules are determined by operational needs and requirements of the government work site activity to which the contract employee is assigned.

1.7.1.1. The contractor shall maintain a process to monitor work and billable hours.

1.7.2. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for any reason. In the event of a Government furlough, the KO shall provide guidance.

1.7.3. Unplanned closures. If the government facility is closed due to training, unit events, unusual or compelling circumstances (e.g., natural disasters, military emergency, severe weather), the contractor shall only be reimbursed for actual hours the CSPs provided services.

1.7.4. The following U.S. Government Federal Holidays are observed:

New Year’s Day, January 1st Martin Luther King’s Birthday, 3rd Monday in January Presidents’ Day, 3rd Monday in February Memorial Day, last Monday in May Independence Day, July 4th Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran’s Day, November 11th

Thanksgiving Day, 4th Thursday in November Christmas, December 25th

NOTE: Any of the above holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above. If the area in which a contract CSP is scheduled to work is closed due to the holiday and the employee is not required to report in, payment will not be made for those hours.

1.7.5. The following German Holidays are observed:

Neujahr, 1 January Karfreitag Ostersonntag Ostermontag Tag der Arbeit, 1 May Christi Himmelfahrt/Vatertag Pfingstsonntag Pfingstmontag Tag der deutsche Einheit, 3 October

1. Weihnachtstag, 24 December

2. Weihnachtstag, 26 December

1.7.6. Scheduled Absences: The contractor shall provide to the Government written notice of a request for scheduled absence for each CSP no less than 30 days prior to the date of the planned absence.

1.7.7. Unscheduled absences: Unscheduled absences due to illness or emergency must be called in by the contractor into the on duty Government Technical Supervisor or designee as early as possible, but no later than two hours prior to the scheduled start of the normal work day. As example, the contractor would notify the Government not later than 0630 of an unscheduled absence of an employee scheduled to begin work at 0830. The contractor shall provide full coverage for the required hours of performance.

1.8. QUALITY CONTROL

1.8.1. Quality Control Plan (QCP). The Contractor shall maintain a quality control program to ensure services are performed in accordance with the contract requirements. The contractor shall develop and implement a QCP specific to this contract that addresses processes and procedures implemented to ensure performance meets all requirements of the contract. Within 15 calendar days after contract award, a comprehensive written QCP shall be submitted to the COR and KO. If changes are made to the QCP, the revised QCP shall be submitted to the COR and KO within 5 working days of the changes.

1.8.2. Orientation and Training Requirements: The CSP shall complete all orientation and training requirements described within this PWS and maintain certification requirements throughout the life of the contract. The contractor shall make training documentation and certifications available to the COR within five working days upon request.

Training attendance and compliance may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

1.8.3. Orientation: CSPs shall complete orientation per PHCE guidance. When commencing work under this contract, the CPSs shall obtain in-processing checklist(s) from the COR or designated office. All CSPs are required to complete the applicable items on the checklist and turn it in to the designated office. Upon completion of the duty assignment, the contract personnel need to complete an out-processing checklist and return it to the designated office. PHCE and unit orientation. The time required to complete orientation and familiarize contract personnel with the policies and procedures of the assigned PHCE are considered a normal work day.

1.8.3.1. CSPs personnel shall comply with PHCE policies regarding personal appearance and conduct.

1.8.4. Training Requirements.

1.8.4.1. PHCE Training Requirements: The Contractor shall ensure that CSPs complete any mandatory training requirements in accordance with the PHCE local policy and procedures encompassing several areas of the blood donor center as well as blood-born pathogen and current good manufacturing processes.

1.8.4.2. Government unique training. The Government may elect to provide unique Government training to contract CSPs who are performing services under this contract. If the Government elects to provide such training, the Government will provide such training at no additional expense to the contractor or to the contract CSP. When directed by the contracting officer, contract CSPs shall attend all such training in a paid status as part of the normal services required and billed under the contract. The amount of the reimbursement shall be the prorated cost of training, calculated based on the total cost of the training and the number of months by which the CSPs contract CSP fails to complete the performance commitment. The length of the performance commitment shall be 12 months or until the end of all performance under this contract, whichever occurs first.

1.8.5. Antiterrorism (AT) Considerations. In accordance with DFARS 225.372 Antiterrorism/ Force Protection, and DoD Instruction O-2000.16, Volume 1, DoD Antiterrorism Standards, the contractor is hereby advised that it shall comply with the policies and procedures of the U.S. Antiterrorism Officer (ATO) at each installation where work is being performed.

1.8.5.1. AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level 1 awareness training within 30 calendar days after start date and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training by all employees and subcontractor personnel and results reported in the monthly report. AT Level 1 awareness training is available at the following website: https://jkodirect.jten.mil

1.8.5.2. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.8.5.3. For contractors requiring CAC. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely;

(2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.8.5.4. iWATCH training. The Contractor and all associated sub-contractors shall brief all contractor and subcontractor personnel performing services under this contract on the local iWATCH program (training standards provided by the requiring activity Authorization to Operate (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of new employees commencing performance of services with the results reported in monthly reports.

1.8.5.5. Combating Trafficking in Persons Training. Contractor and subcontractor personnel providing services under this contract shall complete the combating of trafficking of persons online training within 30 days of start of work/employment and annually thereafter. The contractor shall include the names of personnel that have completed the training as part of the monthly status report. The contractor may find instructions to access this course at http://www.combat-trafficking.army.mil/training.htm. This website also provides a Trafficking in Persons (TIP) briefing for group briefings or contractor personnel unable to access the Army Learning Management System

(ALMS).

1.8.5.6. DoD Cyber Awareness Challenge training. The contractor shall ensure all contractor and subcontractor personnel requiring access to Government information systems register in the Army Training Certification Tracking System (ATCTS) and complete the DoD Cyber Awareness Challenge training. The training shall be completed prior to obtaining access to information systems and annually thereafter. The contractor shall make copies of training certificates available to the Government upon request. Status of training shall be reported in the monthly report. The contractor shall access Cyber Training Center at: https://cs.signal.army.mil/https://cs.signal.army.mil/.

1.8.5.7. For Operations Security (OPSEC) to be effective, all Contractors must be aware of OPSEC and understand how OPSEC complements traditional security programs. All personnel must know how to apply and practice OPSEC in the performance of their daily tasks. OPSEC must become a mindset of all Contractor employees and be performed as second nature. To accomplish this level of OPSEC vigilance, OPSEC training programs must be action and job-oriented, enabling the workforce to put into practice the knowledge and tactics, techniques, and procedures (TTPs) they learned in training. Training should maximize the use of lessons learned to illustrate OPSEC objectives and requirements. In order to ensure accomplishment of training, the Government will include OPSEC training as a part of their organization’s annual training guidance. Contractor employees must complete Level I OPSEC according to AR 530-1 and 525.13. New contractor employee must complete Level I OPSEC training within 30 calendar days of their reporting for duty and then annually. OPSEC training is available at:

https://securityawareness.usalearning.gov/opsec/index.html

1.8.5.7.1. The Contractor or CSPs shall not release sensitive information to the general public without prior written approval from the Contracting Officer. All contractor requests to release sensitive information shall be in writing and clearly explain the necessity for release of the information and consequences if approval is not granted.

1.8.5.7.2. All material produced by the contractor which will be released to the general public will be subject to OPSEC and Security reviews from OPSEC Officer, Security Officer and INSCOM Public Affairs Office prior to release.

1.8.5.7.3. The Contractor shall destroy all sensitive program material at the completion of the contract so as to ensure the information cannot be accessed or utilized for any purpose. The Contractor will also notify the KO in writing of its destruction. These same requirements will flow down to all subcontractors working on or provided any sensitive information related to the contract.

1.8.5.8. For contracts that require a formal OPSEC program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it, and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

1.8.5.9. Information Assurance (IA)/Information Technology (IT) Training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DOD and Army training requirements in DoD Directive 8570.01, August 11, 2016, DoD 8570.01-M Change 4, 10 October 2015 and AR 25-2 upon initial employment. The contractor shall report the completion of IA/IT training on the monthly status report.

1.8.5.10. Sexual Harassment/Assault Response and Prevention (SHARP). The contractor shall ensure all contractor CSPs receive SHARP training not later than 60 calendar days after the contractor CSPs begin performance.

Training can be obtained either online or in person as offered at the installation where services are being provided.

If the CSP has an AKO account, they can access online through Army Learning Management System (ALMS) at:

www.lms.army.mil.

1.8.5.10.1. SHARP Program. The contractor shall comply with OTSG/MEDCOM Policy Memo 19-019, Sexual Harassment/Assault Response and Prevention (SHARP) Program. The SHARP reporting requirements apply only to knowledge obtained by contractor personnel while performing services under this contract.

1.8.5.10.2. The contractor shall require all CSPs with knowledge of an incident of sexual harassment occurring on a Government facility, to include a Government leased facility, where the contractor is providing services under this contract, to report the incident to the contractor who shall immediately (within 24 hours of gaining knowledge of the incident) report the incident in writing to the Government's COR. This reporting policy also applies to sexual harassment incidents involving MEDCOM personnel that occur on the contractor’s owned or leased facility under this contract. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals, when the incidents occur on a Government facility or a Government leased facility.

1.8.5.11. COVID-19 test: No more than 7 calendar days prior to start of performance at the PHCE, the CSP shall have a COVID-19 test performed at contractors’ expense. Negative result is required.

1.8.6. Emergency Health Care for Contract Personnel. The PHCE will provide emergency healthcare for injuries or life-threatening medical emergencies occurring while on duty at the PHCE. The Contractor shall reimburse the Government for such services as billed by the PHCE.

SECTION 2

2. DEFINITIONS AND ACRONYMS.

2.1. Definitions.

2.1.1. Business Day. Official working days for federal institutions (Monday through Friday) and does not include federal holidays and weekends.

2.1.2. Certification. Official recognition of an individual by a national agency or association that is intended to assure the public that the health care professional has successfully completed an approved education program and evaluation. This includes a formal process designed to assess the knowledge, experience, and skills required to provide quality care in that specialty.

2.1.3. Contractor. The term as used in this contract refers to the prime contractor.

2.1.4. Contracting Officer (KO). A person with authority to enter into contracts; administer, or terminate contracts.

Make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to monitor contractor's performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. Deliverable. Anything that can be physically delivered, and includes non- manufactured things such as meeting minutes or reports.

2.1.8. Impaired Provider. A CSP who is unable to practice clinically with reasonable skill and safety because of physical or mental illness, including deterioration through the aging process or loss of motor skills, or excessive use or abuse of drugs, including alcohol.

2.1.9. License. A grant of permission by an official agency of a State, the District of Columbia, or a Commonwealth, territory, or possession of the United States to provide health care within the scope of practice of a specified discipline. Licenses must be current, active, valid and unrestricted. A current license is one that is active, not revoked, suspended, or lapsed. A valid license is one in which the issuing authority accepts, investigates, and acts upon quality assurance information, such as provider professional performance, conduct, and ethics of practice, regardless of the provider’s status. An unrestricted license is on that is not subject to limitations on the scope of practice ordinarily granted all other applicants for similar specialty in the granting jurisdiction. An unrestricted license must allow the provider unabridged permission to practice in any civilian community in the jurisdiction of licensure without having to take any additional action on her or his license.

2.1.10. Military Health System (MHS). The combination of military and civilian medical systems used to provide health care to DoD…