A02_Attachment_0003_PWS.pdf

PERFORMANCE WORK STATEMENT

FOR CONTINUED CERTIFICATION OF ISO 9001 REGISTRATION SERVICES

FOR ROCK ISLAND ARSENAL JOINT MANUFACTURING

AND TECHNOLOGY CENTER (RIA-JMTC)

Dated 4/3/2019

A. SCOPE.

This performance work statement (PWS) defines the requirements to register to AS 9100 standards, while maintaining the current ISO 9001 registration of the Quality Management System for U.S. Army Rock Island Arsenal Joint Manufacturing and Technology Center (RIA- JMTC), to include the most current revision of each standard. Registration to ISO 9001 and AS 9100 includes follow up Surveillance / Maintenance audits as required through the end of the contract. Once the AS9100 registration has been achieved, the surveillance/maintenance audits for the ISO9001 registration will no longer be required. However, the follow up surveillance/maintenance audits for the AS9100 registration will be required through the end of the contract.

B. BACKGROUND.

RIA-JMTC is an Army manufacturing center owned and operated by the Department of Defense (DoD) and staffed with civilian and military employees. RIA-JMTC is currently registered to the ISO 9001:2015 standard. RIA-JMTC is responsible for the following manufacturing activities: Assembly, Painting, Forging, Foundry, Heat-Treat, Investment Casting, Plating, Machining, Non-Destructive Testing, Pliable Materials, Tool, Die and Gage manufacturing, Welding and Fabrication. RIA-JMTC manufacturing activities combine to produce major field support systems such as: Artillery Systems, Mobile Field Maintenance Systems, Field Service Gages, and Armor Products for the Department of Defense. RIA-JMTC currently employs 1200 people working 3 shifts per day, is located in the 1.5 million square foot Kingsbury Complex, and is the only general-purpose, vertically integrated, metal manufacturer in the Department of Defense. RIA-JMTC is located on Rock Island Arsenal, a government installation located on an island in the Mississippi river located between Davenport, IA and Moline and Rock Island, IL.

C. REQUIREMENTS

C.1. GENERAL

C.1.1 The contractor shall be accredited under the ANSI-ASQ National Accreditation Board (ANAB) and have no suspensions of accreditation at the time of contract award. The contractor shall have objective evidence that they’ve performed successful completion of two ISO 9001 and/or AS 9100 registration audits on DoD facilities of greater than 1000 personnel. The contractor shall have objective evidence that they’ve performed successful completion of at least one AS 9100 registration audit of an organization (DoD or non-DoD) regardless of the size of the organization. The contractor shall have objective evidence of registration as a certification body within the International Aerospace Quality Group (IAQG) and have no suspensions of accreditation at the time of contract award. The contractor shall have an understanding of the government supply system. The contractor shall complete the necessary audits to register the Quality Management System of RIA-JMTC as AS 9100 compliant, while completing the necessary audits to maintain the existing ISO 9001 registration. Upon successful completion of the necessary audits, the contractor shall register the Quality Management System of RIA-JMTC as AS 9100 compliant, in accordance with the most current revision of ANAB accreditation requirements. The seals of the accrediting agencies shall be affixed to the certificates of compliance. RIA-JMTC prefers that audits not be performed as witness audits; however, if a witness audit is required in accordance with the ANAB, RIA-JMTC requests notification of such as soon as the contractor learns of this condition.

C.1.2 RIA-JMTC should be scheduled for audits to ensure no lapse of any certificates. It is the intention of RIA-JMTC to schedule all audits in one calendar week each year. Deviations from the intended scheduling may be necessary to achieve initial registration and may occur at the discretion of RIA-JMTC. To ensure no lapse of any certificates, the first audit must be completed between October 1, 2019- December 31, 2019. Subsequent audits, if ordered, must be conducted in the option periods during that same time frame of October – December.

C.1.3 The contractor and/or sub-contractor shall abide by all applicable requirements of AS 9104 and AS 9014 for the duration of this contract.

C.1.4 The Registrar shall conduct all pre-assessment and formal registration audits including review of documentation. Reviewing of RIA-JMTC’s documentation shall be performed at least two weeks in advance of any formal audit.

C.1.5 The Registrar shall provide registration audits and/or Surveillance/Maintenance Audits to be conducted, to maintain ISO 9001 and AS 9100 certification through the end of the contract.

Once the AS 9100 registration is completed, the Registrar will no longer be required to conduct any surveillance/maintenance audits in support of the ISO 9001 registration. However, the follow up surveillance/maintenance audits for the AS9100 registration will be required through the end of the contract.

C.1.6 The specific schedule for each of these audits shall be agreed upon between RIA-JMTC’s Management Representative and the Registrar. The number of audit days for each audit shall meet, at a minimum, the most current ANAB audit requirements. The Government may require additional audit days to allow for a more extensive audit than the minimum.

C.1.7 The scope of the registration is not segmented but rather is inclusive of the entire facility with the exceptions of RIA-JMTC’s exclusions mentioned previously. Therefore, audits shall be performed facility wide, simultaneously over one calendar week, or in the timeframe scheduled, to avoid unnecessary disruption of the organization.

C.2 DELIVERABLES. The ultimate deliverable under this contract is formal AS 9100 registration/maintenance during the period of the contract, and continuing maintenance of the ISO 9001 registration until AS 9100 certification is achieved. In addition, the Registrar shall provide the following:

C.2.1 Information regarding the registration/certification process, including processing complaints and appeals and any associated fees. This should be provided prior to each audit.

C.2.2 The name of, and when requested, background information on each member of an audit team. Such information should be provided sufficiently in advance of the audit to allow reconstitution of the audit team in the event RIA-JMTC objects to any audit team member.

C.2.3 Provide an audit plan, at least 30 days in advance to each audit to allow an agreement between RIA-JMTC and the Registrar lead auditor on dates, times, and areas to be audited. This notice shall include a single point of contact with which RIA-JMTC will communicate.

C.2.4 After any audit is complete, the Registrar is required to provide an electronic audit report.

C.2.5 Upon an initial or re-registration audit, the Registrar must notify RIA-JMTC of the decision to register/certify or not register/certify. If the decision is to register, the Registrar is required to provide a certification document to RIA-JMTC.

C.2.6 The Registrar is required to communicate audit results during and after an audit and to respond to RIA-JMTC’s response to any nonconformance. The results of Registrar review of such response to nonconformities shall be reported to RIA-JMTC.

C.2.7 Transfers of certificates for RIA-JMTC;

Note: Transfer of certificates means that RIA-JMTC maintains certification by a Registration Accreditation Board (RAB) certified Registrar and that RAB Registrar responsibilities are being assumed by another RAB accredited Registrar. New certificate reflects new registrar.

C.2.8 Audit support for the certification or maintenance of certifications of RIA-JMTC. All information that could potentially affect registration to ISO 9001 and AS 9100 shall be communicated to the RIA-JMTC representative immediately when found.

C.2.9 Any other deliverables required by the registration process in accordance with ANAB, whether listed herein or not.

C.3 PERIOD OF PERFORMANCE. The period of performance for this contract is five years (one base year and four one-year option periods) from the date of award. It is RIA-JMTC’s intent to maintain ISO 9001 registration/certification, while AS9100 certification is under way without a break in service.

C.4 SAFETY. The contractor shall provide for the safety and protection of personnel employed in support of this contract. The contractor shall comply with all RIA-JMTC Safety Regulations and all Standing Operating Procedures to include wearing appropriate eye and shoe safety equipment when required. Procurement of safety glasses and shoes is the responsibility of the contractor. The contractor /subcontractor shall comply with all Occupational Safety and Health Act (OSHA), as well as Federal, State, and local laws and regulations.

C.5 SECURITY

C.5.1 Site Security. The contractor/subcontractor shall be responsible for the security of your own supplies, material, and equipment. The RIA is an Army installation subject to Department of Defense safe-guards, various precautions and plant protection measures. At all times during execution of this PWS, the contractor will maintain adequate plant protection devices to minimize espionage, sabotage, and other malicious destruction and damage. The contractor shall comply with all security requirements of the Rock Island Arsenal.

C.5.1.A Security Requirements.

AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities,or controlled access areas shall complete AT Level I awareness training within 60 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil.

Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security office. The contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the change clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center interstate identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

Contractor will acquire and need to return all issued U.S. Government Common Access Cards, installation badges, and/or access passes. Use FAR 52.204-9 or PADDS Clause IF00015.

IWATCH (See Something, Say Something) Training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training shall be completed within 60 calendar days of contract award and within 60 calendar days of new employees commencing performance, with the results reported to the COR no later than 60 calendar days after contract award.

Impact on contractor performance during increased FPCON during periods of increased threat (contractor personnel working on an installation). During FPCONs Charlie and Delta, services may be discontinued/postponed due to higher threat. Services will resume when FPCON level is reduced to level Bravo or lower.

Random Antiterrorism Measures Program (RAMP) participation. Contractor personnel working on an installation are subject to participation in installation RAMP security program (e.g. vehicles searches, wearing of ID badges, etc.).

C.5.2 Contractor Personnel. Contractor personnel employed in support of this contract shall be native born or naturalized citizens of the United States and may require security clearances issued by the U.S. Government. Foreign nationals shall not be used as auditors due to stringent security requirements. The contractor shall be responsible for obtaining any security clearances that are required for contractor and sub-contractor personnel.

C.5.3 Visit Requests. Ten days prior to commencing work, contractor shall provide a visit request to the contracting officer representative (COR) for all personnel who will be working onsite or visiting during performance of the PWS. This request shall include:

Employee’s full name Employee’s Social Security Number Employee’s date and place of birth Employee’s naturalization number (if applicable) Employee’s citizenship Date of Visit: From (Month/Day/Year) To (Month/Day/Year) Purpose of visit RIA-JMTC point of contact Degree of security clearance, date issued, issuing authority (if applicable)

Contractor shall notify the RIA-JMTC POC within 48 hours of personnel changes or changes in personnel information.

C.6 INSPECTION. Contractor shall be subject to announced/unannounced security inspections conducted by physical security and other security offices while on Rock Island Arsenal.

C.7 HOURS OF OPERATION. Normal hours of operation are 0630-1700, Monday through Thursday, except for Federal holidays or as stated in the PWS. The contractor /subcontractor shall comply with these hours of operation. Requests to work outside these hours shall be filed with the COR at least two weeks in advance.

C.8 QUALITY ASSURANCE. Inspection and acceptance of services will be performed by the COR, in accordance with, the RIA-JMTC Quality Assurance Surveillance Plan (QASP).

C.9 PERSONNEL. The contractor/subcontractor shall provide a work force possessing the skills, knowledge and training to satisfactorily perform the services required under this PWS.

This is a non-personal service contract; personnel performing work under this PWS remain your employees and are not employees of the Government.

C.10 SPECIFIC TASKS. The PWS will include a definitive statement of work, to include a delivery or performance schedule, a description of the requirement and any other special information. Contractor response shall include a cost estimate, based on agreed and supplied cost schedules, and proposed performance schedule if you will not be able to meet the performance schedule. The Government Contracting Officer will notify you if we take exception to anything in your proposal and if necessary, negotiations will be held.

C.11 PROGRAM MANAGEMENT

C.11.1 The contractor shall manage all technical performance issues, including logistics support, schedule, and data delivery requirements of the contract. Contractor management responsibility shall include Program Planning and Control, Subcontractor Control and Data Management.

C.11.2 Management Control. The contractor shall have management control, in sufficient detail, to identify contractor, subcontractor, or partner responsibilities.

C.11.3 Logs. Contractor shall maintain daily work logs for work performed under the PWS and have them available for review. As a minimum, the logs shall contain the work date, employee names, work location, and type of work performed.

C.11.4 Progress. Contractor shall make progress on assigned tasks so as not to endanger timely performance. Progress will be determined by adherence to schedule and use of qualified personnel. Progress on work conducted under the PWS will be monitored by the performance certifier at RIA-JMTC.

C.11.5 Reporting. A report summarizing the work completed under the PWS shall be submitted in accordance with Contract Data Requirements List (CDRL), DD Form 1423.

D. GOVERNMENT FURNISHED EQUIPMENT and SERVICES

D.1 Government Furnished Equipment. An office environment to include applicable space for the contractor to perform on-site auditing services shall be provided.

D.2 Government Furnished Services. RIA-JMTC will provide full-time escorts during all visits.