Questions and Answers.pdf

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Attached to
Medical Journal Subscriptions Federal contract opportunity
Solicitation number
W81K00-20-Q-0023
Issued by
Department of the Army Medical Command

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W81K00-20-Q-0023-0001 Solicitation Amendment.pdf PDF
W81K00-20-Q-0023 (Solicitation).pdf PDF

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Questions and Answers

1) Question: Single‐Site or Multisite?

Answer: Single

2) Question: If Multi Site, please list each physical location address, along with corresponding IP ranges and number of FTEs?

Answer: N/A

3) Question: FTEs?

Answer: The library has one (1) FTE

4) Question: Beds (*If hospital):

Answer: 44

5) Question: If Academic, Highest Level of academic program (I.E., medical school, masters programs, etc...):

Answer: N/A

6) Question: Users?

Answer: Everyone within IP range

7) Question: Is it just the one location: Fort Riley, KS medical center?

Answer: Yes

8) Question: Please advise the FTE and bed count since it’s a hospital.

Answer: See the answer to numbers 4 and 5

9) Question: IP Address(es) or Range(s)?

Answer: 214.78.191.1 ‐ 214.78.191.254‐ Bldg 650 Ground

214.78.209.1 ‐ 214.78.209.62 ‐ Flint Hill

214.78.192.1 ‐ 214.78.193.254 ‐ Bldg 650 1st floor

214.78.194.1 ‐ 214.78.195.254 ‐ Bldg 650 2nd floor

214.78.196.1 ‐ 214.78.197.254 ‐ Bldg 650 3rd floor

214.78.198.1 ‐ 214.78.199.254 ‐ Bldg 650 4th floor

214.78.200.1 ‐ 214.78.201.254 ‐ Main Post

214.78.202.1 ‐ 214.78.203.254 ‐ Cluster Hill

214.78.208.1 ‐ 214.78.208.126 ‐ IMD

214.78.204.1 ‐ 214.78.205.254 ‐ Wireless

214.78.208.193 ‐ 214.78.208.254 ‐ Wireless Flint Hill

The Subscription vendor should offer the following:

Complete subscription management services, including ordering, claiming and day‐today servicing of print and electronic subscription orders.

A dedicated Customer Service Representative assigned to our account.

An Account Services Manager who is a professional librarian and will provide training and consultative services to library staff.

A Subscription Management service, which provides us with online access in real‐time to information about our orders.

A Mission Copy Bank, which provides access to replacement issues, available free to the vendors’ customers.

Interfaces with integrated library systems that allow the vendor’s system to “talk to” our ILS and automatically handle issues like claiming and invoicing.

Training and technical support for our librarians and users.

A broad suite of collection development and serials management reports, which allow libraries to evaluate their collections and make budgeting decisions.

File details come from the government source that posted it. Updated .