A.01.02_PWS_(updated);_KO_Approved.docx
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- Attached to
- Maintenance for Advanced Sterilizer Federal contract opportunity
- Solicitation number
- W81K00-19-Q-0075
- Issued by
- Department of the Army Medical Command
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Performance Work Statement Johnson and Johnson EVOTECH Chemical Sterilizing System Irwin Army Community Hospital Fort Riley, Kansas
General Information
1. General: This is a non-personnel services contract to provide a Full Service Agreement with Advanced Sterilization Products (ASP), which is a subsidiary of Johnson and Johnson. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.
1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform preventative maintenance, unscheduled repairs as defined in this Performance Work Statement, except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.
1.2. Background: This equipment is coming off of warranty and requires a service contract to keep it performing in accordance with Original Equipment Manufacturer (OEM) standards. ASP is a subsidiary of Johnson & Johnson and the only service provider authorized to maintain the Medical Device/Medical Device Systems (MD/MDS) referenced in the table below serviceable in accordance with manufacturer’s specifications.
Table 1
| Name and Model |
| Nomenclature |
| Serial Number |
| Title of Coverage |
| EVOTECH |
| Sterilizing Unit, Chemical |
| 5041170075 |
| Full EVO4-7 |
1.3. Objectives:
· To perform preventive maintenance and repair services on-site.
· To have equipment certified in accordance with Army Regulations and OEM standards.
· To decrease use of the GPC for parts replacement.
· To eliminate need for one time contract for parts and services over GPC limit.
1.4. Scope: The contractor shall provide preventive maintenance, labor, travel, technical support, and parts necessary to keep the equipment listed in Table 1 performing at or above OEM specifications. Contractor shall provide for scheduled and unscheduled on-site visits. The contractor shall furnish a detailed listing of any parts/services provided under the terms of this contract. This listing shall contain the part number, nomenclature, normal life expectancy and price, and shall indicate whether the item is an exchange part. It shall become part of the contract.
1.5. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.
Base Year: 9 November 2018 – 8 November 2019 Option Year 1: 9 November 2018 – 8 November 2019 Option Year 2: 9 November 2019 – 8 November 2020 Option Year 3: 9 November 2020 – 8 November 2021 Option Year 4: 9 November 2021– 8 November 2022
1.6. Quality Control:
Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Terms and Conditions – Commercial Items). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the contractor only tenders for acceptance those items or services that conform to the requirements of this contract.
1.6.1. Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the Performance Requirements Summary (PRS), the Government may reject the nonconforming service(s) and document the contractor’s performance record accordingly. The Government may also issue a Contract Discrepancy Report (CDR) in which the contractor will be required to respond with the development of a corrective action plan (CAP), which identifies the root cause, corrective action (CA) for the root cause, CA for the specific nonconformance, and the date the CAs will be complete. The Government may also reduce the payment to the contractor IAW the PRS, or reduce payment to reflect the value of the services performed, or may perform the services and charge the contractor for any related cost incurred and/or may terminate this contract for cause.
1.6.1.1. Non-conforming Supplies or Services: When a contractor’s performance does not meet contract requirements and/or approved work schedules and/or timeframes, it is considered non-conformance. Non-conformance shall be classified in one of three categories: level I (Minor), level II (Major), or level III (Critical). The Government may re-inspect work designated for re-performance or late performance.
1.6.1.1.1. Level I (Minor) non-conformance: is defined as a non-conformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. Minor non-conformance usually can be corrected on the spot, where no further CA response is necessary, and can be issued by the COR to the contractor either through a verbal or written non-conformance report. Minor non-conforming services shall be re-performed within a specified time frame at no increase in contract price. If minor non-conformances are recurring or re-performance is not completed in full and within the specified time a Level II non-conformance may be issued to the contractor by the Contracting Officer.
1.6.1.1.2. Level II (Major) non-conformance: is defined as a non-conformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose. Recurring Minor non-conformances, or a non-responsive contractor, indicating a trend or failure of the contractor’s quality control, can also be classified as a Major non-conformance. Major non-conformance’s shall result in the issuance of a written CDR from the Contracting Officer to the contractor requiring the development of a CAP by the contractor, which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.
1.6.1.1.3. Level III (Critical) non-conformance: is defined as a non-conformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II CDRs; or is for a non-responsive contractor to a level II CDR. Critical non-conformances shall result in the issuance of a written CDR to the contractor requiring the development of a CAP by the contractor, which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.
1.6.1.1.4. Inspection Results: The contractor will be notified of Government inspection results. The contractor shall acknowledge receipt of the inspection results. The contractor may be notified of inspection results verbally. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the contractor to notify the contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.
1.6.2. Federal Government Holidays: Contractor is not required to perform services on the following Federal holidays:
| New Years Day | 1st day of January | ||||
| Martin Luther King Jr.'s Birthday | 3rd Monday of January | ||||
| Presidents Day | 3rd Monday of February | ||||
| Memorial Day | Last Monday of May | ||||
| Independence Day | 4th day of July | ||||
| Labor Day | 1st Monday of September | ||||
| Columbus Day | 2nd Monday of October | ||||
| Veterans Day | 11th day of November | ||||
| Thanksgiving Day | 4th Thursday of November | ||||
| Christmas Day | 25th day of December |
1.6.3. Hours of Operation: The contractor is responsible for conducting business, between the hours of 7:30 a.m. to 5:00 p.m., Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the Government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.6.4. Place of Performance: Irwin Army Community Hospital 650 Huebner Rd, Fort Riley, Kansas 66442.
1.6.5. Type of Contract: The Government will award a Firm Fixed Price (FFP) contract.
1.6.7. Training: Contractor personnel performing services Irwin Army Community Hospital are required to complete the following training before arriving at Fort Riley.
1.6.6.1. Antiterrorism (AT) and Operations Security (OPSEC): This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include sub-contractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor Employee and sub-contractor employee, to the COR or to the Contracting Officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and sub-contractor personnel. AT level I awareness training is available at the following website: https://jko.jten.mil/.
1.6.6.2. iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.
1.6.6.3. For contracts that require OPSEC Training: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.
1.6.6.4. Threat Awareness Reporting Program: For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b of AR 381-12.
1.6.6.5. Sexual Harassment/Assault Response and Prevention: The contractor shall ensure all service providers receive Sexual Harassment/Assault Response and Prevention (SHARP) training not later than 60 calendar days after contractor personnel begins performance under this contract. Training can be obtained either online or in person.
1.6.6.5.1. The contractor shall comply with Office of the Surgeon General (OTSG)/Medical Command (MEDCOM) Policy Memo 13-062, Policy for Reporting Incidents of Sexual Assault and Sexual Harassment under SHARP, 12 Nov 2013. The SHARP reporting requirements apply only to knowledge obtained by contractor personnel while performing services under this contract.
1.6.6.5.2. The contractor shall require all Contract Service Providers (CSP) with knowledge of an incident of sexual assault occurring on a Government facility, to include a Government leased facility, where the contractor is providing services under this contract, to report the incident to the contractor who shall immediately (within 24 hours) report the incident in writing to the Government's COR. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals. The contractor shall require all CSPs with knowledge of an incident of sexual harassment occurring on a Government facility, to include a Government leased facility, where the contractor is providing services under this contract, to report the incident to the contractor who shall immediately (within 24 hours) report the incident in writing to the Government's COR. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals.
1.6.7. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.6.7.1. The contractor shall ensure its personnel comply with all installation and Medical Treatment Facility (MTF) safety regulations. Such regulations include, but are not limited to, general safety, fire prevention, and waste disposal. Copies of these regulations are on file in the medical activity safety office or may be obtained through the COR. The use of cellular phones and 2-way radios is expressly forbidden in all MTFs and Health Clinics. “The Government and the contractor’s service representative will exchange hazard communication information before the commencement of any repair." “When required, the contractor’s service representative will comply with the Office of Safety and Health Administration (OSHA) lockout/tag-out standards while performing sustainment on MD/MDS.”
1.6.7.2. Contractors that do not require a common Access Card (CAC), but require access to a DoD facility or installation. Contractor and all associated sub-contractor’s employees, shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area Commander installation/facility access and local security policies and procedures (provided by Government representative), or, at Outside Continental United States (OCONUS) locations, in accordance with status of forces agreements and other theater regulations.
1.6.7.3. The contractor (to include sub-contractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and name of vendor/contractor they are representing. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include sub-contractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include sub-contractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.6.7.4. Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.
1.6.8 Contracting Officer Representative (COR): The COR will not be appointed. However, the Contracting Officer will designate a primary point of contact in which the contractor will receive guidance.
1.6.9. Persons Authorized to Make Calls. Only the persons listed below and the Contracting Officer are authorized to give the contractor instructions, place service calls, or request updates status. The Government representative will call and leave their name and number. The contractor will return the call or come directly to the Medical Maintenance Branch to verify instructions prior to initiating any action.
| Primary POC: Michelle Trussell |
| Alternate POC: Michael Cossey |
| Officer in Charge: WO1 Scott T. Edgerton |
| Non-Commissioned in Officer in Charge: SSG Christopher Powell |
| EMB Supervisor: Michael Cossey |
1.6.10. Supervision of Contractor Employees: The Government will not exercise any supervision or control over contractor or sub-contractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the Government. The contractor, in turn, shall be accountable to the Government for contractor or sub-contractor employees.
1.6.11. Organizational Conflict of Interest: Contractor and sub-contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services, which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements, which may be affected by the OCI.
2. Definitions and Acronyms:
2.1. Definitions:
2.1.2. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.
2.1.3. Contracting Officer. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
2.1.4. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.6. Government-Furnished Property (GFP) or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.
2.1.7. Physical Security. Actions that prevent the loss or damage of Government property.
2.1.8. Quality Assurance. The Government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.
2.1.9. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10. Quality Control. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.11. Sub-contractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the sub-contractor.
2.2. Acronyms:
| ACOR | Alternate Contracting Officer's Representative | |
| AFARS | Army Federal Acquisition Regulation Supplement | |
| AR | Army Regulation | |
| CFR | Code of Federal Regulations | |
| CMR | Contract Manpower Reporting | |
| COR | Contracting Officer Representative | |
| DA | Department of the Army | |
| DFARS | Defense Federal Acquisition Regulation Supplement | |
| DMDC | Defense Manpower Data Center | |
| DOD | Department of Defense | |
| FAR | Federal Acquisition Regulation | |
| HIPAA | Health Insurance Portability and Accountability Act of 1996 | |
| KO | Contracting Officer | |
| NLT | No later than | |
| OCI | Organizational Conflict of Interest | |
| POC | Point of Contact | |
| PRS | Performance Requirements Summary | |
| PWS | Performance Work Statement | |
| QA | Quality Assurance | |
| QASP | Quality Assurance Surveillance Plan | |
| QC | Quality Control |
3. Government Furnished Items and Services:
3.1. Equipment: The Government will provide access to the equipment covered under this contract.
Contractor Furnished Items and Services
4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:
4.1 General: Contractor shall provide Preventative Maintenance, Corrective Maintenance, repair parts, telephone troubleshooting assistance and scheduling/dispatch of on-site support as needed for the EVO Tech Chemical Sterilizing Unit. All services provided shall conform to the Original Equipment Manufacturers Standards.
4.2. Employee Identification: Contractor shall provide each employee an identification badge which shall be displayed on their outer garment at all times when responding to a service call at Irwin Army Community Hospital. The badge shall include, the employee’s name and title as well as contractor’s name.
4.3. Materials: All materials, other than those materials specified as Government furnished, required in the performance of this contract shall be furnished by the contractor.
4.4. Parts: Contractor shall supply all replacement parts needed to conform to the conditions of this contract. "Contractor shall use only OEM new or OEM refurbished repair parts." In accordance with Department of the Army Supply Bulletin. (SB 8-75-11, par 6-5a.(i)).
4.5. Damages: The Government will not be responsible for any damages or loss of contractor supplies, materials, or equipment nor is the Government responsible for any damages or loss of the contractor employees’ personal belongings, due to fire, theft, accidents or other causes.
4.6. Accidents: The contractor shall report immediately to the Government Point of Contact, or the Chief of Equipment Management Branch (EMB), all accidents which may arise out of or in connection with the performance of services required within the scope of this contract.
5. Specific Tasks:
5.1. Basic Services. The contractor shall provide preventative maintenance, software updates, repair parts and technical support.
5.2. Contractor Availability: Contractor services will be available from 8:00am – 5:00pm Central Standard Time (CST) Monday through Friday except Federal Holidays. Overtime is not authorized.
5.3. Contractor Technician: On-site services shall be completed by an OEM certified technician.
5.4. Scheduled Service: Contractor shall work with technician in IACH Clinical Engineering to set up preventive maintenance services before certification expires.
5.5. Preventive Maintenance: Preventive maintenance will be performed in accordance with OEM specifications and procedures. Inspection and safety testing will be performed at the end of each service. Results of inspection and test shall be given to a Technician from the Clinical Engineering Branch.
5.6. System Updates: Contractor shall provide software updates corrective in nature and those installed at the time of preventive maintenance service at no cost to the Government. All mandatory and non-mandatory system improvements are covered under the terms of this agreement. Feature upgrades are not included with this agreement.
5.8. Replacement Parts: The contractor shall use only OEM new or OEM refurbished repair parts, as approved by the Clinical Engineering Branch to ensure proper and safe operation of the MD/MDS. Parts will meet or exceed OEM specifications. The contractor shall provide technical assistance and must furnish all software upgrades issued by the MD/MDS manufacturer.
5.9. Warranty: Contractor shall provide warranty coverage on all services and parts referenced in this PWS for the term of the agreement.
5.10. Support: Contractor shall provide telephone technical support between the hours of 8:00 a.m. to 5:00 p.m. Central Standard Time (CST).
5.10.1. Contractor shall be available and responsive. Phone calls shall be returned within 24 hours Monday thru Friday or 48 hours if problem arises on a Friday after close of business (COB).
6. Other Required Tasks.
6.1. Check In: Contractor’s service representative shall report to the Clinical Engineering Branch, Building 650, Room 0B110 and sign-in the contractor’s log by indicating company name, individuals name, time of arrival, and destination. When departing IACH, the FSE must report back to Clinical Engineering and provide the service report as required if available.
6.2. Performance: The performance of all services shall meet or exceed the specifications of the original equipment manufacturer.
6.3. Responsibility: The contractor is not responsible for the sustainment of MD/MDS listed when damage resulted from acts of God, or Government neglect/misuse/abuse, or when services were conducted by personnel other than the FSE.
6.4. Government Delays: Delays caused by Government will not be counted as contractor “down time” for the purpose of this requirement.
6.5. Legal Compliance: The contractor shall comply with applicable Federal, State, and local laws and regulations.
6.6. Utilities: If a malfunction exists with the contractor maintained equipment or the Government’s utilities (i.e., water, air, electricity), the FSE will be notified. The FSE and the Government’s maintenance representative will test the utilities and determine whether the utilities or the MD/MDS failed. If it is determined that the MD/MDS failed, the FSE shall perform sustainment services immediately.
6.7. Job Site: Contractor personnel shall leave job site in the same condition as found upon arrival.
7. Administrative.
7.1. Reports. The contractor shall submit reports to the COR or Contracting Officer as requested for use in monitoring contractor performance. The contractor shall provide the balance of the required information to the clinical engineering manager no later than 16 hours (2 business days) after services are completed."
7.3. Parts Availability: Contractor shall notify the COR when replacement parts needed to complete service are not available.
7.4. Complaints: Complaints will be validated by the COR and be reported in writing to the Contracting Officer and the contractor for action, if it constitutes a failure to perform, as determined by the Government. The contractor shall have no more than one substantiated complaint for each period of performance.
7.5. Unauthorized Services: Any service performed without the prior approval of one of the individuals above shall be at no cost to the Government.
7.6. Unscheduled Services.
7.6.1. The contractor shall use reasonable efforts to respond telephonically within 30 minutes during normal duty hours and within 48 hours after normal duty hours. MD/MDS shall be restored to a serviceable condition within 8 hours after contractor arrival to facility or on-site repair visit. When contractor work is completed, the MD/MDS must be fully mission capable.
7.6.2. Delays caused by the Government must be promptly communicated to the COR and will not counted against the repair completion time frame.
7.6.3. If parts are required and are not in stock with the contractor or OEM, an allowable delay will be determined by the COR.
7.6.4. The contractor shall provide for all replacements of worn and/or defective parts that contractor has determined have failed under proper use as necessary to restore the MD/MDS to 100% operational condition as specified by the OEM.
7.7. Service Reports.
7.7.1. Service Completion: Upon completion of services by the contractor’s service representative, a written service report shall be provided to the clinical engineering staff. In the event all information is not available to the contractor’s service representative when services are performed, the initial service report shall include all available information. This report is initiated by the contractor at the completion of each service and at the minimum will include:
7.7.1.1. Contract number, Contractor’s name, FSE’s name (full printed and signed name), Equipment Control Number and serial number of MD/MDS being sustained.
7.7.1.2. Detailed information regarding MD/MDS malfunction and corrective action(s) taken, preventive maintenance, and calibrations verified and/or performed.
7.7.1.3. The time required to complete the work, price of labor (hourly rate), and a list of parts replaced with part numbers and list prices for each part used. Hours are in tenths and rounded up to the nearest tenth of an hour. Example 1.1 is one hour and six minutes.
8. After performing Calibration/Verification/Certification services, the FSE will affix and/or update DD Form 2163 (Medical Equipment Verification/Certification) in accordance with the instructions provided in TB 38-750-2, or by the clinical engineering activity’s internal Standard Operating Procedures (SOP).
9. Replacement Parts:
9.1. The contractor shall have and maintain an adequate inventory of repair parts to service the MD/MDS listed herein and as may be needed in the performance of this contract. The contractor shall maintain a backup inventory of spare parts so that any spare parts can be delivered to the site within the time frames established, if the spare part is not available from the local contractor inventory.
9.2. Parts which have been replaced with contractor furnished parts shall become the property of the contractor. Parts once placed in a system or sub-system becomes the property of the Government.
9.3. The contractor shall replace all worn, failed, or defective parts at no additional cost to the Government.
10. Invoices and Payment Information:
Payment will be made by Defense Finance and Accounting Service, (DFAS Ogden), Indianapolis, IN (address in Block 18a), after receipt of services. Contractor submits their 2-n-1 invoice in the Wide Area Workflow (WAWF) system for payment. The COR shall verify for acceptance to be submitted to DFAS Indianapolis. Government Payment will only be authorized for services actually rendered. Advance payments under this contract are not authorized.
11. Contractor Manpower Reporting
The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report all contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address: https://contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative; (2) contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-contractors); (7) Total payments (including sub-contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UCI for the purposes of reporting this information); (11) Locations where contractor and sub-contractors perform the work )specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.
Applicable Publications
6. Applicable Forms and Publications: Publications documents and forms applicable to this PWS are listed below. The contractor shall use reasonable efforts to comply with these directives. Supplements or amendments may be issued during the life of the contract and will be considered to be in full force and effective immediately upon receipt by the contractor. If compliance with such supplements and amendments changes the contract cost, scope or purpose, it shall be a change within the meaning of the “changes” clauses of the contract.
6.1. Publications. Army publications shall be made available to the contractor upon request.
AR 40-5 Preventive Medicine AR 40-61, Medical Logistics Policies and Procedures SB 8-75-11 Augments AR 40-61 TB Med 7, Maintenance Expenditure Limits for Medical Equipment TB Med 750-1, Operating Guide for Medical Equipment Maintenance
FR MEDDAC 750-1
10.3. Other Publications: The following publications will be acquired by the contractor for his use at his own expense. These publications are other than Army publications which establish guidelines for administering adequate healthcare services. When a conflict between these publications and army publications arises, the publication which is more restrictive will be followed.
Joint Commission of Accreditation of Healthcare Organization Manual (current edition) National Fire Protection Association (NFPA) 99, Health Facilities Handbook, (current edition).
National Fire Protection Association (NFPA) 101, Life Safety Code, (current edition).
11. Performance Requirement Statement (PRS)
The following minimum quality assurance plan applies. The Government may modify inspection methods in accordance with site specific requirements.
Performance Objective
| Performance Standard |
| Acceptable Quality Level |
| Surveillance Method |
| Remedy |
| Contractor shall provide Preventive Maintenance Services. PWS para 5.5 |
| Preventive maintenance shall be completed before prior certification expires. |
| Meets-98% |
| Periodic |
Inspection COR will notify KO of non-compliance. CDR will be submitted.
| Contractor shall provide all parts and labor for scheduled and unscheduled services. PWS para 5.8 |
| All parts will be new or OEM refurbished. |
| Meets-99% |
| Periodic Inspection |
| COR will notify KO of non-compliances. CDR will be submitted |
| Contractor shall provide telephone technical and troubleshooting support. PWS para. 5.10 |
| Contractor shall respond telephonically within 30 minutes during normal business hours and no more than 48 hours after business hours. |
| Meets - 95% |
| Periodic Inspection |
| COR will notify KO of non-compliance. CDR will be submitted. |
| Contractor shall provide a detailed service report to the COR. PWS para 7.7 |
| Service report shall include all of the information listed in this PWS. |
| Meets - 99% |
| Periodic Inspection |
| COR will notify KO of non-compliance. CDR will be submitted. |
12. CONTRACT MANPOWER REPORTING. (ACCOUNTING FOR CONTRACT SERVICES (Jul 2007)) - The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address “https://cmra.army.mil”. The required information includes: (1) Contracting Office, KO, COR; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including subcontractor); (6) Estimated direct labor dollars paid this reporting period (including subcontractor); (7) Total payments (including sub-Contractor); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each subcontractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (10) Locations where Contractor and subcontractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (11) Presence of deployment or contingency contract language, and, (12) Number of Contractor and subcontractor employees deployed in theater this reporting period (by country). (13) As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall notify the COR by the 5th working day of November whether or not they have completed this report. If the COR is unavailable, the Contractor will notify the KO.
Report Schedules are based on the Government’s Fiscal Year cycle, regardless of the contract period of performance cycle. This contract requires a final CMR report which does NOT align to the Fiscal Year, the final CMR report shall be due NLT 30 days after the performance period ends. If this contract is extended beyond the final CMR reporting period, the modification authorizing the extension will reflect the revised final CMR due date.
End of Performance Work Statement
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