Final_Amendment_0001.pdf

W81K00-16-R-0025

W40M USA HLTH CONTRACTING ACT

SOUTHERN REG CONTR OFC

POC: ROBYN A. VILLAFRANCO

3551 ROGER BROOK DR BLDG 3600

FORT SAM HOUSTON TX 78234-6200

0010835651-0001

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

This amendment (0001) incorporates Questions & Answ ers related to the solicitation. All Amendments must be acknow ledged w ith receipt of proposals.

This Amendment incorporates PWS revisions, Q & A, revisions to Addendums 52.212-1 & 52.212-2, and a Compensation Plan Template has been attached for your guidance but is not mandated for use.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 39

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 24-Aug-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W81K00-16-R-0025

X 9B. DATED (SEE ITEM 11)

11-Aug-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Aug-2016

CODE

W40M USA HLTH CONTRACTING ACT

SOUTHERN REG CONTR OFC

3551 ROGER BROOK DR BLDG 3600

FORT SAM HOUSTON TX 78234-6200

W81K00 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE W81K00

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS & ANSWERS

Q1. In the 1st paragraph of the PWS it states the contract company must make monthly on-site visits. Is this correct?

A1. Monthly visits has been revised to quarterly. Although there is no requirement for a program manager, the contractor shall provide the contact information of an appointed individual responsible for the overall success of the contract and to attend quarterly meeting with the COR either in person or via teleconference to address any concerns or issues with employees or to address concerns of the COR.

Q2. Is the Lead Technician able to provide on-site representation for employee issues and resolutions or is an onsite program manager required?

A2. The Lead Technician may act as a supervisor to provide oversite of contract employees as referenced in PWS

Paragraph 18d.

Q3. How far in advance are the schedules made?

A3. Schedules do not change unless there is an unforeseen workload shift or an alternate shift is needed to accommodate productivity; the shift is generally 0730-1630 Mon-Fri. Shift changes will be made 72 hours in advance.

Q4. Must there be a Lead Technician there from 6am-9pm or just for an 8hr shift each day?

A4. All labor categories of contracted employees will work a 40 hour week comprised of eight hour days. The

PWS has been revised to reflect this.

Q5. Is this a new requirement?

A5. This is not a new requirement. Reference Presolicitation Notice W81K00-16-R-0025 located on

FedBizOpps.Gov (FBO).

Q6. If this is an existing contract are all the positions currently being filled?

A6. Yes, all positions are currently filled.

Q7. Does the Table of Contents, Coversheet/Cover page count towards the page count?

A7. No, it doesn’t.

Q8. Can we use 11x16 pages for charts and if allowed, would it be considered 1 or 2 pages?

A8. Contractor shall provide their proposal in an 8 1/2" by 11" format.

Q9. What is the allowable font and font size?

A9. Arial or Times New Roman. No less than 10 pitch.

Q10. Will resumes be allowed as an addendum or attachment to the technical volume?

A10. Resumes are not part of the evaluation criteria but shall be submitted to the COR after Contract award to validate contracted personnel qualifications, education, licensing and/or experience as referenced in PWS Para 18

(a-f).

Q11. Are Factors 1, 2, and 3 to be submitted in one volume or 3 separate volumes?

A11. All Volumes shall be submitted as 3 separate electronic files.

Q12. Based on the longevity of this continued service notwithstanding the requirements of the Davis Bacon Act a substantial amount of incumbents maybe owed 120 to 160 hours of vacation which would make the contract required 1920 hours unattainable. Will the government consider changing the required hours to 1880 hours per person and consider adding additional head count to offset the reduction of hours?

A12. No, the Government has identified 1920 hours needed as their requirement.

Q13. Do we have to provide pricing backup and if required in what format does the government want it submitted?

A13. Please reference FAR Addendums 52.212-1 & 52.212-2 in the RFP for Instructions to Offerors and

Evaluation Criteria.

Q14. Will personal protective equipment (PPE) be included under Government Furnished Items and Services? On page 41 PWS Section 15 it states, “The Government will provide to contractor employees any required safety items to include safety glasses, hearing protection, lab coats, or any required personal protective equipment (PPE).” On page 49 Part 3 Government Furnished Property, Equipment, and Services it doesn’t explicitly state PPE.

A14. Required PPE will be furnished by the Government. The PWS was revised to reflect this.

Q15. Is the optician referenced in PWS Part 1, Section 18b the same as the optical tech referenced in CLIN 0001?

A15. Yes.

Q16. Is the optician lead reference in PWS Part 1, Section 18d the same as the optical technician lead in CLIN

0002?

A16. Yes.

Q17. What is the current generation of this equipment or the year it was manufactured?

A17. All equipment identified in PWS Part 5 Paragraph 4 is up to date and current.

Q18. If the Government decides to purchase new ophthalmic fabrication, blocking, tinting or optical generation equipment, will the selling company provide onsite training for that new equipment?

A18. Yes. Onsite training would be provided on the new equipment.

Q19. Who is responsible for maintenance, preventative maintenance, and emergency repair of the equipment? Is training provided for the maintenance of the equipment? Should a breakdown occur, is there back up for the equipment of similar capability?

A19. Opticians should have the ability to perform user level maintenance and calibration as identified in PWS Part 5

Paragraph 6. All other repairs outside user level will be provided through BAMC Medical Maintenance. Opticians should have an understanding of operational principals on fabrication equipment. Training will be provided as needed. Yes, back up equipment is available.

Q20. What programs would an employee need to know to be considered literate? (Word, Excel, Outlook, Microsoft

Suite)

A20. A general understanding of basic computer use is needed for taking training, checking email and using other computer enabled equipment.

Q21. In sentence five - “Uses lens analyzer to make final inspection of completed spectacles for possible flaws or faulty workmanship.” Is this an automated lens analyzer?

A21. It is Automatic in the sense that there are no manual dials to turn in order to neutralize a lens, but inspection is done by hand with sound judgement as the final factor.

Q22. In sentence six – “Evaluates completed optical devices/spectacles utilizing necessary Ophthalmic formulas and sound judgment to determine if Optical devices/spectacles comply with the prescribing Doctor’s Prescription and ANSI standards prior to the delivery of spectacles to patient.” Is this done on all RX’s or is this completed on a sample of lenses leaving the lab? Is a tracking method expected to determine that lenses are complying with ANSI standards?

A22. 100% Final inspection is required on all RX’s leaving the lab. Lenses not complying with ANSI standards are identified as breakages and tracked throughout the day.

Q23. How is feedback from the customer, Optometry Departments at the Centers, incorporated into the quality control and quality assurance of the optical fabrication lab?

A23. Feedback is incorporated as needed to address concerns of our customers through quality management initiatives and addressing procedures that may be affecting quality.

Q24. Are all maintenance manuals available onsite or online for current equipment?

A24. Yes.

Q25. Top of the page – “Offerors shall submit proposals in accordance with the following format. Each section addressed below (i.e., Technical Capability, SubFactors 1-2, Pricing, and Past Performance) shall be its own electronic file and identified as separate attachments within the emailed submission.” When you state each section addressed above should be its own electronic file and identified as separate attachments: Do you mean Subfactor 1

Technical Capability, Subfactor 2 Price, and Subfactor 3 Past Performance? Or are the SubFactor 1 & 2 to be separate files also?

A25. Factor 1: Technical consists of Subfactors 1-2. This should be one volume (or one attachment) that includes the subfactors. Factor 2 Price shall be its own Volume (or attachment) and Volume 3 Past performance is its own

Volume (or attachment). The Addendum was revised to reflect subfactors 1-2.

Q26. Are uniforms required? If so, are they government furnished or at the contractor’s expense?

A26. No uniforms are not required.

Q27. Overtime is not specifically mentioned in the RFP. Will overtime be required? In the event of an alternative shift assignment, will there be payment for night differential required?

A27. Overtime is not authorized for this non-personal service contract. Nights will only be worked as a contingency to alleviate high workload demand, no night differential is authorized.

Q28. We understand that there is a 40-hour new employee orientation requirement at SAMMC. Will this be required for this contract? Will it be billable hours?

A28. Orientation will be required for all new contractors. There will not be a separate invoicing item for this training furnished by the Government.

Q29. Is there a required format for the past performance volume?

A29. There is no required format for the Past Performance Volume.

Q30. On page 67, the Government references Subfactors 1-4. Please verify if only 2 subfactors are required for submission.

A30. This has been revised to reflect Subfactors 1-2.

(End Q & A)

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Part 1

General Information

GENERAL: This is a non-personal services contract to provide Lead Optical Technician, Optical Technicians, Optical Technician Helpers.

1. The Lead Optical Technician may serve as the immediate contractor supervisor of optical lab contractor employees and may act as liason for monthly performance meetings and/or for any other situations that require attention . The Contractor shall support quarterly on-site or teleconference meetings with the Contracting

Officer's Representative and Contracting Office. The contractor must provide the contact information of an appointed individual who will be responsible for the overall success of the contract and to meet with the

COR on a quarterly basis to address any concerns or issues with employees or to address concerns of the

COR.

a. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the

Contractor who, in turn is responsible to the Government.

2. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the duties of a Lead Optical Technician, Optical Technicians and Optical Technician Helpers as defined in this

Performance Work Statement except for those items specified as government furnished property and services.

The contractor shall perform to the standards in this contract.

3. Background: The SAMMC Optical Fabrication Laboratory provides services to all branches of the Armed

Forces by fabricating 100 percent of their prescription eyewear. As the largest full service specialty Army

Optical Lab, it is responsible for the annual production of over 350,000 pairs of spectacles for its 140 plus global clinics. The SAMMC OFL also serves as a contingency key player in the Department of Defense Optical

Fabrication Enterprise with the capability to support the DOD’s largest fabrication laboratory in Yorktown

Virginia. The SAMMC OFL has an average of 10,000 line items of supply that require daily maintenance in various supply systems.

4. Objectives:

a. Provide support services to satisfy the overall operational objectives of the BAMC Optical

Fabrication Lab.

b. Provide contractor services and deliverables through the performance of Opticianry skills, eyewear production and support activities.

5. Scope: The contractor shall provide Optical Technicians, Optical Technician Leader and Optician Helpers. The

Government will furnish equipment, supplies, facilities, tools, materials, oversight, and other items and non-personal services necessary to perform the duties required to fabricate prescription eyewear and supporting related tasks as defined in this Performance Work Statement except for those items specified as Government furnished property and services.

6. Period of Performance: The period of performance shall be for a base year of 12 months plus 4 option periods of 12 months. The Period of Performance reads as follows: 01 October 2016 – 30 September 2021.

7. General Information

a. Quality Control: The Contractor shall submit his Quality Control Plan to the Contracting Officer no later than 10 days after contract award. The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the

Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his

QC system.

b. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

c. Recognized Holidays: The following is a list of legal federal holidays that services shall not be performed. Services shall not be performed on any other day declared a federal holiday.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

d. Hours of Operation: The contractor is responsible for conducting business as follows: All labor categories of contracted employees shall perform 40 hours per week at a rate of 8 core hours per day. The normal shift is generally 0730-1630 Mon-Fri. Schedules do not change unless there is an unforeseen workload shift or an alternate shift is needed to accommodate productivity. Shift changes will be made 72 hours in advance. Commencement of working hours will be assigned to accommodate mission requirements at the discretion of the laboratory management between the hours of 6:00 AM to 9:00 PM (0600 – 2100). The

Contractor may be required to work alternate shifts as such: 6:00 AM to 3:00 PM (0600 –

1500), 8:30 AM to 5:30 PM (0830 – 1730), and 12:00 PM to 9:00 PM (1200 - 2100), Monday thru Friday except Federal holidays as listed above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Overtime is not authorized for this non-personal services requirement.

i. Scheduled Absences. Scheduled absences such as vacations, continuing education units, or personal time off shall be scheduled at least 30 calendar days in advance and all requests for scheduled leave shall be coordinated with the Contracting Officer’s Representative (COR) at least 30 days in advance in order to ensure adequate coverage in the department.

ii. Unscheduled Absences. The COR shall be notified of contract employee absence either directly from the contract employee or their employer within the first 2 hours of each duty day. Absences of greater than 10 consecutive workdays will require back-up/substitute coverage.

d. Place of Performance: The work to be performed under this contract will be performed at:

Brooke Army Medical Center

Optical Fabrication Laboratory

BLDG 4196, Engineer Street

Fort Sam Houston, TX 78234-6200

Some tasks may be performed at other on-base activities, such as in processing, mandatory training and other administrative activities, travel to BAMC and other government offices on JBSA Ft Sam

Houston will be required.

e. Type of Contract: The government will award a firm fixed contract.

8. Security Requirements: Contractor personnel performing work under this contract must have a minimum of a clear background investigation prior to commencement of work under this contract, and must maintain the level of security required for the life of the contract. As a minimum, the contractor providing service requiring operating government-furnished workstations that have access to Department of Defense e-mail and requiring unescorted entry to a restricted area/Controlled Areas, must successfully complete a National Agency Check

(NAC). Government will allow a 30 day grace period from date of employment in order to complete and pass the required investigations. Any employees that cannot successfully receive a clearance of criminal background check will not be allowed to continue term of employment.

a. Work under this contract is UNCLASSIFIED. The Contractor shall comply with all applicable DoD security regulations and procedures during the performance of this contract. The Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, Privacy

Act data, and Government personnel work products obtained or generated in the performance of this contract. Contractor employees will be issued by the Government a Common Access Card (CAC) which is required for access to Government computer databases and entrance to the installation. The

Contractor shall be responsible for the control and safe keeping of all Government issued IDs and ensure all badges are returned to the COR upon termination of an employee or the contract end date.

The Contractor shall ensure all contractor employees are aware that in the event either of the

Government IDs are lost or stolen that they are to advise the PM or alternate immediately upon discovery. The Contractor shall ensure that the COR is notified the same day the employee reports an

ID lost or stolen. The Government shall conduct criminal background checks on all Contractor employees in accordance with the procedures set forth in Public Law 100-235, DoD Directive 5200.28, DoD Directive 5200.2-R, DoDI 1402.5. and submit to the PM or the Alternate. The Contractor is responsible for ensuring all Contractor employees must complete the SF86, Authorization for Release of Information form and ensure all background check submittals are initiated in accordance with this

PWS prior to employees providing services at SAMMC facilities. Background checks shall be based on fingerprints of individuals obtained by qualified Government law enforcement or security personnel, inquiry’s conducted through the Federal Bureau of Investigation (FBI) and the State

Criminal History Repository check, and a local Installation Record Check., if required. The procedures for completing the required background check are outlined in the Department of Defense

Instruction (DoDI) 1402.5.

9. PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. The contractor shall comply with all Force Protection Condition

(FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements

10. Key Control. The contractor shall abide by all current BAMC key control and lock combination procedures.

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the

Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated.

The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

Contracting Officer.

a. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

b. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

c. Contractor employees will be issued by the Government a Common Access Card (CAC) which is required for access to Government computer databases and entrance to the installation. Additionally, all Contractor employees must be issued a special identification card issued by BAMC PMO Badge and 10 Office prior to reporting for duty.

d. Lock Combinations N/A

11. Operational Security (OPSEC) Requirement

a. Investigation Requirements. The contractor providing service under this contract is required to initiate and document the new employee’s Electronic-Questionnaires for Investigations Processing (e-QIP) and coordinate, or validate through the MTF Security Manager’s Office all background investigation requirements needed for employment at the MTF, or in the MTF’s organizations. Clearances will be validated using the Joint Personnel Adjudication System (JPAS) when a new employee begins in-processing after contract is awarded. The SF 85P Questionnaire for Public Trust Positions is to be completed and printed and electronic copies (downloaded from internet program) are to be hand carried to the MTF’s Security Manager prior to performance.

i. The Contractor shall have proof of U.S. citizenship (certified copy of birth certificate or naturalization papers. As a minimum, the contractor providing service requiring operating government-furnished workstations that have access to Department of Defense e-mail and requiring unescorted entry to a restricted area/Controlled Areas, must successfully complete a

National Agency Check (NAC). These investigations shall be submitted by the government at no additional cost to the contractor. Common Access Cards (CACs) for Contractor Personnel are required which is hereby incorporated by reference if not otherwise included. The contractor shall comply with Homeland Security Policy Directive (HSPD)-12, Policy for

Common Identification Standard for Federal Employees and Contractors and Federal

Information Process Standards 201.

ii. The contractor shall coordinate and schedule appointments with the MTF’s Security Manager prior to performance. The MTF’s security manager will initiate the Request for Personnel

Security Action, review the security questionnaire and request a Local File Check from the

Provost Marshall prior to scheduling an appointment with the Security Specialists to submit the e-QIP for processing. This security questionnaire must be completed and processed by the

MTF Personnel Security Office prior to contract performance. The contractor is responsible for monitoring the coordination and completion of the scheduled appointment date and time with the Security Manager.

b. Antiterrorism (AT) / Operations Security (OPSEC) Requirements: For OPSEC to be effective, all

Contractors must be aware of OPSEC and understand how OPSEC complements traditional security programs. All personnel must know how to apply and practice OPSEC in the performance of their daily tasks. OPSEC must become a mindset of all Contractor employees and be performed as second nature. To accomplish this level of OPSEC vigilance, OPSEC training programs must be action and job-oriented, enabling the workforce to put into practice the knowledge and tactics, techniques, and procedures (TTPs) they learned in training. Training should maximize the use of lessons learned to illustrate OPSEC objectives and requirements. In order to ensure accomplishment of training, the

Government will include OPSEC training as a part of their organization’s annual training guidance.

i. Contractor employees must complete Level I OPSEC and AT Awareness training within 30 calendar days of reporting to duty in according to Army Regulation 530-1 and 525.13. AT

Level I awareness training is also available at https://atlevel1.dtic.mil/at

ii. Level I OPSEC and AT Awareness training to be completed annually.

c. iWATCH Training: The Government will brief all Contractor personnel on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to their COR. Contractor employees must complete iWATCH training within 30 calendar days of reporting to duty.

12. Freedom of Information Act Program (FOIA and Privacy Act). The contractor shall comply with DOD

Regulation 5400.7-R, DOD Freedom of Information Act Program requirements. The Freedom of Information

Act sets policy and procedures for the disclosure of records to the public and for marking handling transmitting and safeguarding For Official Use Only materials.

https://atlevel1.dtic.mil/at

13. Reporting Requirements. The contractor shall comply with DoD 5200.2-R, January 1987, Personnel Security

Program and AR 380-67, 9 September 1988, Department of the Army Personnel Security Program Regulation.

Contractor shall report to the BAMC Security Manager any information or circumstances which may pose a threat to DOD or contractor personnel, resources, or DOD information.

14. Safeguarding Material. The contractor shall be responsible for safeguarding all government property provided for contractor use. The contractor shall safeguard information of a confidential or sensitive nature. Neither the contractor nor any of its contract employees shall disclose or cause to be disseminated any information concerning the operation of the MTF that could result in or increase the likelihood of the possibility of breach of security or interrupt the continuity of operations or which breach the requirements of the Federal Privacy Act of

1974. However, the contractor may be required to provide testimony or disposition in cases of due process action.

15. Safety. Work is performed in a well-lighted ventilated laboratory. Temperatures must be kept low because of heat producing equipment. Hands are subjected to minor cuts, bruises, abrasions and burns. Contractor may be required to wear safety glasses and hearing protection in designated areas of the laboratory. The Government will provide to contractor employees any required safety items to include safety glasses, hearing protection, lab coats, or any required personal protective equipment (PPE). The above working conditions have been considered in the evaluation of the job and do not meet the criteria for environmental differential pay. It is expected that all contractor employees will adhere to and follow all required safety protocols of the Optical

Fabrication Laboratory at all applicable times. Contractors shall comply with all installation safety regulations.

Such regulations include general safety, fire prevention, and waste disposal. Copies of these regulations are on file in the medical activity safety office or may be obtained through the Contracting Officer Representative.

16. Security Identification Badges. The contractor shall comply with the local installation and MTF personnel identification and access requirements.

a. Each contract personnel shall wear a visible Security badge ID, provided by the MTF or the Military

Installation, on the front of his/her outer clothing. The badge will show the full name, title and if required by the Military and "Contractor" identification on the front. The COR will provide the paperwork to request ID badges. The contractor is responsible for absences of contract personnel due to expired identification and access documents.

b. The contract personnel shall immediately report any lost or stolen badges to the COR.

c. The contract personnel shall turn in the MTF badge and Civilian ID Card to the Security and Badge

Office, COR, or his/her designated representative upon termination of their services under this contract.

17. Removal of contract employee. The government reserves the right to require immediate temporary or permanent removal of any individual whose actions raise reasonable suspicion that patient care or services may be compromised in any way or that pose a threat of harm to other contractor/government personnel or self. The employee may be required to submit to drug/alcohol testing. The government reserves the right to require temporary or permanent removal of any individual who refuses testing. Notification of all removals will be made by the Contracting Officer Representative (COR). Removal of any individual does not relieve the contractor of any performance requirement.

18. Special Qualifications:

a. Contractor personnel will read, write, and speak English fluently and be computer literate to basic computer operations. Microsoft Office applications with computers are widely used for training and email. Most optical lab equipment is computerized to some degree.

b. Opticians Must have completed a two year Opticianry Degree, graduated from The US Army Medical

Equipment and Optical School, Naval Ophthalmic Training Activity, or have a Minimum of 4 years working experience in a full service multi-vision Optical Fabrication Laboratory as an apprentice.

American Board of Opticianry Certification is a plus as well as any State Certification or License.

Must be Skilled in the operation of various styles of ophthalmic devices/equipment such as alloy free blockers, computer based generators, toric surfacers, lens measuring instruments, lens blocker, automatic edger, drop ball testers and use of small optical hand tools. Contractor must possess basic knowledge of operator maintenance, calibration, and safety in the use of optical equipment and instruments. Knowledge of American National Standard of tolerances allowed for completed eyeglasses. Must have a working knowledge of the theory of light and how it applies to the lens manufacturing process.

c. Optical helpers must have a general understanding of optical fabrication processes and must know the general terms and nomenclature used in the fabrication of eyewear to include lens types, lens powers, frame type and other general optical specific products.

d. Optician Lead shall meet all qualifications for an optician; in addition to these qualifications he or she must also have the ability and foresight to provide supervisory and administrative oversight of Optical

Fabrication contract staff. This includes understanding our goals and mission focus. The lead will act as a liaison between the COR and the Contract Manager.

e. The contractor shall possess knowledge of military protocol when addressing Officers, Non-

Commissioned Officer and Government personnel. Contractor personnel shall be able to effectively interface and communicate with civilian and military personnel at all levels.

f. All Contractor employees under this contract are required to complete Department of Army (DA) on-line DoD Information Security Awareness Training Course and Health Insurance Portability and

Accountability Act (HIPAA) training within 30 days of contract award and once each year thereafter.

Contractors shall provide their certificate of completion to the Information Systems Office/Privacy

Officer during the contractor’s birth month each year of the contract.

i. This requirement is in addition to any other training that may be required of the contractor.

Contractor training requirements are maintained through the APEQS online system.

Contractors may be required to attend special training courses to obtain skill sets necessary to operate within the business environment in which they work or to maintain their skills and/or certifications. Contractors may attend government sponsored training to obtain training to enhance their skill sets.

19. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal

Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

20. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

a. The contractor will designate in writing to the contracting officer the name and telephone number of an individual to act as his or her representative 10 calendar days before performance.

b. The contractor will notify the contracting officer representative and contracting officer in writing of any change in the contractor's representative name and number.

c. The COR will at a minimum make a monthly visit to the site and coordinate with their lead optical technician to insure compliance with the contract.

d. Complaints. Contractor employees shall conduct themselves in a professional manner. If two validated complaints are filed in a six-month period against a contractor employee, the Contracting

Officer will view this as an indication of poor performance.

e. Contractor Fill Rate. Contractor shall maintain a 95% fill rate. Turnover should be kept to a minimum for contract continuity purposes and mission success.

i. The contractor shall fully staff the requirements of the contract with the number of FTEs as required in the Schedule of Supplies/Service. Additionally, it is expected that the vendor will have the FTEs working all hours required as identified in the PWS. Invoices to reflect actual hours worked only. This does not constitute a waiver of the Government's right to terminate the contract for default for failure to perform and the Government is still entitled to pursue all remedies available to it under the default clause (52.212-4).

f. The contractor shall use their lead optical technician and Contract Manager to ensure compliance with this contract.

g. Contract employee(s) shall regularly use their lead and company contract manager instead of COR or hospital staff for assistance with contract or company related requests for information/clarification.

Management in-turn, if necessary, will coordinate with the COR for assistance.

21. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

Contractor employees will be issued a special identification card issued by SAMMC / PMO Badge and ID

Office which will be used to gain access to the building when it is locked after hours, during exercises, or training days.

22. Documents/material. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

This right does not abrogate any other Government rights.

23. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational

Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential

OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The

Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting

Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

24. Contractor Travel. N/A

25. PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have 85 percent of personnel on board effective

10/01/2016, and 100 percent of personnel no later than 10/06/2016 for the phase in/ phase out periods.

During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. Preparation is to be done as no - cost to the Government.

26. Sexual Harassment/Assault Response and Prevention Program (SHARP)

a. Reporting requirements required by OTSG/MEDCOM Policy Memo 16-033, Policy for Reporting

Incidents of Sexual Assault and Sexual Harassment under the Sexual Harassment/Assault Response and

Prevention Program (SHARP), dated 29 March 2016.

b. Contract personnel with knowledge of an incident of sexual harassment or sexual assault will immediately report the incident to their employer and their employer will immediately report the incident to the government's contracting officer's representative. All contract service providers who become aware of a sexual assault should immediately report i t (within 24 hours). All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals.

27. Exclusion from Participation in Federal Health Care Programs (October 2015)

1. The Contractor shall not employ or contract with any individual or entity (hereinafter collectively referred to as “person”) to provide items or services that will be included in invoices submitted to the

Government under this contract if such person is listed on the Department of Health and Human Services

(HHS) Office of the Inspector General (OIG) List of Excluded Individuals and Entities (LEIE) or the

TRICARE Sanctioned Provider List. The Government is legally prohibited from paying for provision of items or services by such persons. The prohibition extends to services beyond direct patient care, such as services of persons in executive or leadership roles and administrative and management services, whether or not such services are billed separately. The LEIE may be found at http://oig.hhs.gov/fraud/exclusions.asp, and the TRICARE Sanctioned Provider list at http://www.health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Quality-And-Safety-of-

Healthcare/Program-Integrity/Sanctioned-Providers. The LEIE and TRICARE Sanctioned Provider List are hereinafter collectively referred to as “the Lists.”

2. Prior to start of contract performance, the Contractor shall (a) query the Lists to determine whether the name of any person the Contractor employs or contracts with to provide services or items for which payment may be made under this contract appears on the Lists, and (b) certify to the Contracting Officer that the Contractor has queried the Lists and no such names appear on either of the Lists.

3. During performance of the contract, and prior to persons other than those whose names were queried in accordance with paragraph 2, above, (hereinafter “new persons”) providing services or items under the contract, the Contractor shall (a) query the Lists as in paragraph 2, and (b) certify to the Contracting Officer that the names of such new persons do not appear on either of the Lists.

4. The Contractor is advised that during performance of the contract, MTF personnel will perform a recurrent recheck of the names of contractor personnel working in the MTF against the Lists, as specified in OTSG/MEDCOM Policy Memo 15-037. The Government will notify the Contractor in the event any contractor personnel working in the MTF appear on either of the Lists.

5. Should any person providing items or services under the contract appear on either of the Lists at any time during contract performance, the Contractor shall (a) in cases where the Contractor identified the person, notify the Contracting Officer, and (b) promptly remove that person from the contract.

6. Violation of any aspect of the above paragraphs shall be considered a material breach of the contract and may result in termination of the contract.

7. The Contractor is further advised that, in accordance with Civil Monetary Penalties Law [CMP]

(codified at 42 USC § 1320a-7a):

a. There are steep civil monetary penalties associated with billing the Government for providing items or services by a person on either of the Lists, and with failing to return to the Government any overpayments received for provision of such items or services.

b. Billing under the contract for provision of items or services by a person on either List may also result in exclusion of the person that employs or contracts with such person.

8. HHS OIG has issued a Special Advisory Bulletin on the Effect of Exclusion from Participation in

Federal Health Care Programs with additional information on the CMP. The Special Advisory Bulletin may be found at http://oig.hhs.gov/exclusions/files/sab-05092013.pdf.

(End of Clause)

28. CONTRACTOR MANPOWER R E P O R T I N G

1. Contractor Manpower Reporting. The Office of the Assistant Secretary of the Army (Manpower &

Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report

ALL Contractor manpower (including subContractor manpower) required for performance of this contract.

The Contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil/. The required information includes:

(1) Contracting Office, KO, COR;

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data;

(5) Estimated direct labor hours (including sub-Contractor);

(6) Estimated direct labor dollars paid this reporting period (including sub-Contractor);

(7) Total payments (including sub-Contractor);

(8) Predominant Federal Service Code (FSC) reflecting Services provided by Contractor (and separate predominant FSC for each sub-Contractor if different);

(9) Contractoral title associated with the Unit Identification Code (UIC) for the Army Requiring Activity

(the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

(10) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United

States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website);

(11) Presence of deployment or contingency contract language; and,

(12) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country).

2. Periods to Report:

CLIN 0004: 1 October 2016 - 30 September 2017

CLIN 1004: 1 October 2017 - 30 September 2018

CLIN 2004: 1 October 2018 - 30 September 2019

CLIN 3004: 1 October 2019 - 30 September 2020

CLIN 4004: 1 October 2020 - 30 September 2021

3. The reporting period will be the period of performance not to exceed 12 months ending…