W81K00-20-R-0019 Amendment 0002.pdf

0011429435

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is issued to:

A. Extended solicitation for proposal/revised proposal. Solicitation is extended to 06 August 2020, 3:00pm, CST.

B. PWS paragraphs 4.1 and 4.1.1 have been revised.

C. Deleted PWS paragraph 5.10 CONTRACTOR MANAGEMENT REPORTING (CMR). See Clause 52.204-1452.204-14-Service Contract Reporting Requirements added.

D. Updated Technical Exhibit 3 Wage Determination, paragraph 5.12 and Clause 52.222-42 to SCA WD 2015-5254 Revision, dated 6/27/2020.

E. Revised submission requirements for Subfactor 3C in FAR 52.212-1.

F. Offerors shall acknow ledge this amendment and return one signed copy of Page 1 only w ith their propsal.

1. CONTRACT ID CODE PAGE OF PAGES

1 46

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 31-Jul-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W81K0020R0019

X 9B. DATED (SEE ITEM 11)

06-Jul-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

31-Jul-2020

CODE

W40M USA HLTH CONTRACTING ACT

REGIONAL HEALTH CONTRACT OFF CENTRAL

2539 GARDEN AVENUE

FT SAM HOUSTON TX 78234-0000

W81K00 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W81K0020R0019

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been deleted:

QUESTIONS AND ANSWERS

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

52.204-14 SERVICE CONTRACT REPORTING REQUIREMENTS (OCT 2016)

(a) Definition. First-tier subcontract means a subcontract awarded directly by the Contractor for the purpose of acquiring supplies or services (including construction) for performance of a prime contract. It does not include the Contractor's supplier agreements with vendors, such as long-term arrangements for materials or supplies that benefit multiple contracts and/or the costs of which are normally applied to a Contractor's general and administrative expenses or indirect costs.

(b) The Contractor shall report, in accordance with paragraphs (c) and (d) of this clause, annually by October 31, for services performed under this contract during the preceding Government fiscal year (October 1-September 30).

(c) The Contractor shall report the following information:

(1) Contract number and, as applicable, order number.

(2) The total dollar amount invoiced for services performed during the previous Government fiscal year under the contract.

(3) The number of Contractor direct labor hours expended on the services performed during the previous Government fiscal year.

(4) Data reported by subcontractors under paragraph (f) of this clause.

(d) The information required in paragraph (c) of this clause shall be submitted via the internet at www.sam.gov. (See SAM User Guide). If the Contractor fails to submit the report in a timely manner, the contracting officer will exercise appropriate contractual remedies. In addition, the Contracting Officer will make the Contractor's failure to comply with the reporting requirements a part of the Contractor's performance information under FAR subpart 42.15.

(e) Agencies will review Contractor reported information for reasonableness and consistency with available contract information. In the event the agency believes that revisions to the Contractor reported information are warranted, the agency will notify the Contractor no later than November 15. By November 30, the Contractor shall revise the report, or document its rationale for the agency.

(f)(1) The Contractor shall require each first-tier subcontractor providing services under this contract, with subcontract(s) each valued at or above the thresholds set forth in 4.1703(a)(2), to provide the following detailed information to the Contractor in sufficient time to submit the report:

(i) Subcontract number (including subcontractor name and unique entity identifier); and

(ii) The number of first-tier subcontractor direct-labor hours expended on the services performed during the previous Government fiscal year.

(2) The Contractor shall advise the subcontractor that the information will be made available to the public as required by section 743 of Division C of the Consolidated Appropriations Act, 2010.

(End of clause)

The following have been modified:

ADDENDUM TO 52.212-1

Proposal Submission Instructions:

1. Offerors shall submit signed and dated proposals to arrive no later than the date and time specified in Block 8, SF 1449. Offerors shall submit copies of their proposal via email to Ms. Vickie Drumming (vickie.v.drumming.civ@mail.mil) AND Ms. Jamie Brunner (jamie.m.brunner.civ@mail.mil). Proposals submitted after the submission date and time will be considered untimely and will not be considered for award.

Failure to submit the required documentation as specified in the following paragraphs will make the offeror non-responsive and ineligible for award.

Vendor questions may be submitted to Ms. Vickie Drumming via email at vickie.v.drumming.civ@mail.mil. The deadline for submission of questions is 10 July 2020 by 10:00pm Central Standard Time. Questions submitted after this deadline will not be answered.

Proposals shall be submitted via e-mail, the proposals must be in .pdf or Word.doc format, 1 original copy of all volumes and 1 sanitized copy (meaning no reference to your company name, personnel names or logos) of Volume III. The proposal shall be submitted so that it may be printed on standard 8.5” x 11” paper, using no smaller than 10pt. font, front-side only. Paper copies of the proposal will not be accepted.

2. Tradeoff Process will be used IAW FAR 15.101-1. A unit price shall be submitted for each line item, as well as the extended price (i.e., unit price multiplied by quantity). The Government will award a contract resulting from the solicitation to the responsible offeror whose proposal conforms to the solicitation and is the most advantageous to the Government, price and other factors considered.

Factors (subfactors) being utilized to evaluate proposals are:

Factor 1. Past Performance Subfactor 1A. Past Performance Questionnaires (PPQs) Subfactor 1B. Other Past Performance Sources Factor 2. Technical Approach

Subfactor 2A. Performance Work Statement (PWS) Compliance Factor 3. Management Plan

Subfactor 3A. Staffing, Recruitment and Retention Subfactor 3B. Compensation Plans Subfactor 3C. Contractor Representative Key Personnel Subfactor 3D. Quality Control Plan (to include Key control and Lock Combination)

Factor 4. Price

Volume I. Administrative.

1. A one (1) page summary or title page identifying the offeror, the full address, phone, DUNS number, CAGE code, point(s) of contact (POC(s)) of the offeror, and the solicitation number. (Page limit: 1 page.)

2. A completed copy of PAGE 1 ONLY of the SF 1449, Blocks 12, 17A (with offeror’s name, address, and telephone number), and 30A-C with the signature of a corporate officer authorized to negotiate for the company. Electronic signature is acceptable. Do not include the entire SF 1449. (Page limit: 1 page.)

3. Signed copies of PAGE 1 ONLY of the SF 30, Blocks 8 and 15A- C of any amendments to the solicitation with blocks, if any are issued. (Page limit: 1 page per amendment, if any are issued.)

4. Representations and Certifications. Offerors shall be registered in the System for Award Management (SAM) with the appropriate NAICS Code and shall not have any Active Exclusions listed within SAM. If the Offeror is currently registered in SAM with completed representations and certifications, an affirmation on the title page (or separate page) that these representations and certificates are current, complete, and accurate as of the date proposals are due shall suffice. Otherwise, the Offeror shall complete and include with its proposal one (1) copy of the following provisions located within the solicitation: FAR Provision 52.212-3, Offeror Representations and Certifications, Alternate I; FAR Provision 52.209-7, Information Regarding Responsibility Matters; plus any other provisions herein. (Page limit: 1 page if registered in SAM; no page limit if including provisions.)

5. The Continuation of Essential Contractor Services Plan. This plan shall be prepared in accordance with DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services, contained in this solicitation. The plan shall identify provisions made for the acquisition of essential personnel and resources, if necessary, for continuity of operations for up to 30 days or until normal operations can be resumed, and shall address, at a minimum, (i) Challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves; (ii) The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site; (iii) The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home; (iv) Any established alert and notification procedures for mobilizing identified “essential contractor service'' personnel; and (v) The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis. (Page limit: 5 pages.)

Note: The Contractor shall query the LEIE to determine whether the name of any current or future employee appears on the LEIE, and certify to the Contracting Officer (in writing) that no such names appear on either of the Lists. The LEIE may be found at http://oig.hhs.gov/fraud/exclusions.asp, and the TRICARE Sanctioned Provider list at http://www.health.mil/Military-Health-Topics/Access-Cost-Quality-and-Safety/Quality-And-Safety-of-Healthcare/Program-Integrity/Sanctioned-Providers.

Volume II. Past Performance

Factor 1. Past Performance.

Subfactor 1A. Past Performance Questionnaires (PPQs)

1. In the proposal, describe three (3) past performance reference projects that YOUR company (the offeror) performed, either as a prime contractor or subcontractor. The projects can be recent task orders or stand-alone contracts/purchase orders for a Government or commercial client that you consider most relevant in demonstrating YOUR ability to perform the propsed effort. The description of the project shall include, but is not limited to, contract number of the reference project, agency/commercial client, point of contact who can verify performance, periods of performance, total dollar value, location where services were peformed, number of FTEs provided, labor category of FTEs, a description of the services provided, any obstacles and how those obstacles were overcome, and an explanation of what aspects of the reference project is relevant to the solicited requirement. If the project was performance by YOUR company as a subcontractor, detail the percentage and type of work performed by YOUR company. For a description of the characteristics or aspects the Government will consider in determining recency and relevancy, see the Evaluation Criteria for Past Performance.

(Note: Offerors may submit past performance references on projects performed by proposed teaming partner(s) or subcontractor(s). However, any such projects will only be considered if: (1) the prime contractor (offeror) has past performance history; (2) the proposed teaming partner or subcontractor is identified as a teaming partner or subcontractor in the proposal, and (3) the role and percentage of work proposed to be performed by the teaming partner or subcontractor is detailed in the proposal.)

2. Provide a copy of the Past Performance Questionnaire (PPQ) (Attachment 2) to the three (3) past performance project references contained in the proposal, with instructions to return the PPQ to the Regional Contracting Office-Central, ATTN: Ms. Vickie Drumming via email (vickie.v.drumming.civ@mail.mil) by the closing date and time for this solicitation. It is the offeror's responsibility to ensure the reference submits the PPQ directly to the Contracting Office for consideration. Failure to submit three (3) reference projects with the proposal and provide for three

(3) PPQs may result in the proposal being removed from consideration. Note: Offeror should follow up with their references.

Subfacor 1B Other Past Performance Sources. The Government may also consider any additional information from its own files, databases such as the Past Performance Information Retrieval System (PPIRS), CPARS, or from any other source it deems appropriate. The Government may survey references to verify the information provided

Volume III. Technical Approach and Management Plan.

The technical proposal shall be addressed in sufficient written detail for the Government to determine if the offeror understands this aspect of the Government's requirement. Statements that the offeror understands, can or will comply with all specifications, or statements paraphrasing the specifications of parts thereof, or phrases such as "standard procedures will be used" or "well- known techniques will be used" will be considered unacceptable. Insufficient explanations may result in your offer receiving an UNSATISFACTORY rating.

Volume III, Technical Approach and Management Plan, shall not exceed 25 pages total (for example:

13 pages for Factor 1, 12 pages for Factor 2, or 10 pages for Factor 1 and 15 pages for Factor 2). The combination is up to each Offeror. No more than 25 pages total shall be submitted for Volume III, exclusive of a cover/title page or table of contents, if included. (The cover/title page or table of contents will not count towards the maximum page limitation for Volume III.)

Factor 2. Technical Approach.

Subfactor 2A. Performance Work Statement (PWS) Compliance. Offeror shall address in detail how they plan to comply with the requirements of the PWS.

Factor 3. Management Plan.

Subfactor 3A. Staffing, Recruitment and Retention Plan. Describe your staffing, recruitment and retention plan, to include the methods you will use to maintain adequate Pharmacy Technicians staffing and recruit qualified and competent personnel to ensure the services commence on the date set forth in the solicitation and throughout the life of the contract. Describe your processes for initial verification of education, qualification and experience requirements.

Identify whether you intend to utilize one or more subcontractor for staffing. For each subcontractor, describe the subcontractor’s staffing, recruitment and retention plan. If more than one subcontractor will be utilized for staffing, describe how you will ensure each subcontractor provides equal compensation, including benefits, for its employees to avoid a disparity in employee compensation between subcontractors.

Subfactor 3B. Compensation Plans (Phyarmacy Technicians). Compensation plans shall be submitted with the proposal for the labor category reflected in this solicitation. See Attachment 3, Sample Compensation Plan.

Subfactor 3C. Contractor Representative Key Personnel. Qualifications and resume for the proposed Contract Program Manager shall be submitted to determine if the proposed individual will be sufficient to complete the required tasks and deliverables of the performance work statement.

Subfactor 3D. Offeror shall provide a detailed quality control plan that addresses the Specific Tasks and Performance Outcomes of the Performance Work Statement. NOTE: The successful offeror's Quality Control Plan will be incorporated into the contract.

Volume IV. Price

Factor 4. Pricing.

Schedule Pricing for Requirements. Submit proposed pricing for all sub-contract line item numbers identified in the Request for Proposal, unless otherwise noted. Include the price per unit of measure, and total extended price for each subcontract line item.

(m) Protests received at a level higher than the contracting officer will be referred to the contracting officer. Protestor may request a review by the contracting officer or an independent review at a level higher than the contracting officer. Requests for appeals or independent review will be addressed to the contracting officer for referral to the review authority. Questions on this process will be referred to the cognizant contracting officer identified in the solicitation.

(n) The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and MEDCOM provisions included herein are incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 herein for locations where full text can be found.

(End of Provision)

ADDENDUM TO 52-212-2

Paragraph (a) is hereby replaced with the following:

(a) Award will be made using the Tradeoff source selection process. This process permits tradeoffs among cost or price and non-cost factors and allows the Government to accept other than the lowest priced proposal. Within Factor 1, all Factors are equal in importance. Within Factor 2, all subfactors are equal in importance. Factor 1 is equal in importance to Factor 2 and Factor 3. When Factors 1, 2, and 3 are combined, they are significantly more important that Factor 4. However, price could become the determining factor, if the proposals are determined to be essentially equal. The trade-off between the Technical Approach, Management Plan, Past Performance and Price could result in awarding to other than the lowest priced offer.

The contracting office will review all proposals received to determine if they are responsive to the RFP requirements. A responsive proposal is one that meets all of the terms, conditions and specifications in the RFP. The Offeror must provide all documents listed and comply with all proposal instructions in order for their proposal to be considered “responsive” to this RFP. Only responsive proposals will be evaluated for award.

A phased approach will be utilized to evaluate responsive proposals. Factor 1 - Past performance will be reviewed first; Factor 2 Technical Approach and Factor 3 Management Plan will be reviewed second, and Factor 4 – Price will be evaluated last. Contractors must demonstrate recent past performance (as defined below), receive a Recency rating of “Recent,” a Relevancy rating of “Somewhat Relevant” or higher (as defined below), and receive a Confidence rating of “Satisfactory” or higher (as defined below) in order to move on to the Technical evaluation phase. If past performance does not meet the criteria described in this paragraph, the proposal may not receive further consideration.

Award may be made without discussions with offerors (except communications conducted for the purpose of minor clarification). Therefore, each initial offer should contain the offeror's best terms from a technical and price standpoint. However, the Government reserves the right to conduct discussions if it is later determined by the contracting officer to be necessary.

Factor 1. Past Performance.

Subfactor 1A. Past Performance Questionnaires (PPQs) Subfactor 1B. Other Past Performance Sources

Factor 2. Technical Approach.

Subfactor 2A. Performance Work Statement (PWS) Compliance.

Factor 3. Management Plan.

Subfactor 3A. Staffing, Recruitment, and Retention Plan.

Subfactor 3B. Compensation Plans.

Subfactor 3C. Contractor Representative Key Personnel.

Subfactor 3D. Quality Control Plan.

Factor 4. Price.

Factor 1. Past Performance. Past Performance will be used to determine the degree of confidence the Government has in the ability of the offeror to perform the requirement of this procurement. Three (3) past performance reference projects must be presented in the proposal and a past performance questionnaire (See Attachment 2) must be provided from three references who can verify performance of the services being requested for this requirement.

Past performance reference projects performed by proposed teaming partner(s) or subcontract(s) will only be considered if: (1) the prime contractor (offeror) has past performance history; (2) the proposed teaming partner(s) or subcontractor(s) is/are identified as a teaming partner or subcontractor in the proposal; and, (3) the role and percentage of work proposed to be performed by the teaming partner(s) or subcontractor(s) is/are detailed in the proposal.

1a. Relevant past performance is defined as "similar scope and magnitude of effort and complexities".

Recent past performance is defined as "within the past two years" of calendar years from the proposal due date.

Ratings and Description are listed below in Table 1.

Table 1 - Past Performance Relevancy Rating

Rating Definition Very Relevant Present/past performance effort involved essentially the same scope and magnitude of effort and complexities this solicitation requires. (i.e., same scope and magnitude involves providing 20 or more personnel in the same or similar labor categories performing the same complexity of work.)

Relevant Present/past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires. (i.e., same scope and magnitude involves providing 15-19 personnel in the same or similar labor categories performing a similar complexity of work.)

Somewhat Relevant Present/past performance effort involved some of the scope and magnitude of effort and complexities this solicitation requires. (i.e., same scope and magnitude involves providing 10-14 personnel in the same or similar labor categories performing somewhat similar complexity of work.)

Not Relevant Present/past performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires. Offeror provided less than 10 personnel. (i.e., little or none of the scope and magnitude involves providing 9 or fewer personnel in the same or similar labor categories performing little or none of the complexity of work.)

*Parenthetical information in the above table is provided as an example of some of the information the Government will consider when making a relevancy determination. The information does not represent all of the information the Government considers.

1b. Performance Confidence Assessment. In conducting a performance confidence assessment, each offeror shall be assigned a rating as indicated in Table 2.

Note: A rating of at least Unknown/Neutral Confidence (OR Unknown Confidence/Neutral, if applicable) must be received on the Confidence Assessment in order to be considered for award.

Table 2 - Performance Confidence Assessment Rating Description Substantial Confidence Based on the offeror's recent/relevant performance record, the Government has a high expectation that the offeror will successfully perform the required effort.

Satisfactory Confidence

Based on the offeror's recent/relevant performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

Unknown/Neutral Confidence

No recent/relevant performance record is available or the offeror's performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned.

Limited Confidence Based on the offeror's recent/relevant performance record, the Government has a low expectation that the offeror will successfully perform the required effort.

No Confidence Based on the offeror's recent/relevant performance record, the Government has no expectation that the offeror will be able to successfully perform the required effort.

Note: The government may also consider any additional past performance information available, to include the Past Performance Information Retrieval System (PPIRS), CPARS, or other sources.

Factor 2: Technical Approach. / Factor 3: Management Plan. Technical capability ratings reflect the Government's confidence in the offeror's ability, as demonstrated in its written technical proposal, to perform the requirements stated in the solicitation. The Government will make an independent judgment of the probability of success. The combined technical/risk rating includes consideration of risk in conjunction with the strengths, weaknesses, and deficiencies. Each subfactor, and the overall factor, will be evaluated using Table 3 below:

Note: A rating of Acceptable must be received on all technical subfactors, and on the overall factor, in order to be considered for award.

Table 3 - Rating

Rating Definition Outstanding Proposal meets requirements and indicates an exceptional approach and understanding of the requirements. Strengths far outweigh any weaknesses. Risk of unsuccessful performance is very low.

Good Proposal meets requirements and indicates a thorough approach and understanding of the requirements. Proposal contains strengths which outweigh any weaknesses. Risk of unsuccessful performance is low.

Acceptable Proposal meets requirements and indicates an adequate approach and understanding of the requirements. Strengths and weaknesses are offsetting or will have little or no impact on contract performance. Risk of unsuccessful performance is no worse than moderate.

Marginal Proposal does not clearly meet requirements and has not demonstrated an adequate approach and understanding of the requirements. The proposal has one or more weaknesses which are not offset by strengths. Risk of unsuccessful performance is high.

Unacceptable Proposal does not meet requirements and contains one or more deficiencies.

Proposal is unawardable.

Factor 4. Price. The Government will evaluate price proposals on the basis of price reasonableness once the proposal has received at least the minimum rating (as described above) on Factors 1, 2, and 3.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is UNAWARDABLE if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) Given that FAR 52.217-8 Option to Extend Services, provides that the government may exercise the Option to Extend Services at the rates specified in the contract (i.e., the rates in effect when the Extension of Services option is exercised), for purposes of evaluating the Option to Extend Services, the Contracting Officer will consider the prices submitted for the base year and each option year, since those are the binding prices should the Option to Extend Services be exercised.

(End of provision)

PPQ

Attachment 2 REVISED

PAST PERFORMANCE

QUESTIONNAIRE

The Regional Health Contracting Office is conducting a competitive acquisition. The offeror has identified you as a reference to validate the offeror’s past performance.

Please complete the following questionnaire to assist our evaluation of the contractor’s past performance, and return to vickie.v.drumming.civ@mail.mil and terri.a.reed.civ@mail.mil by 06 August 2020, 3:00am CST. Note:

Clearly identify and provide the name of the Prime Contractor and Subcontractor. Specify Prime Contracor/Subcontractor.

Name of Contractor Prime/Subcontractor:

1. Name of Contractor who this PPQ is being completed on: __________________________

2. How long has your company had this contract with this contractor?

3. Type of service being provided/provided?

4. Where is the location of this service?

5. What is the contract number? _________________________________________________

6. What is the total contract amount?

7. How many Full Time Equivalents (FTE) are on the contract?

8. Have there been unsatisfactory performance resulting in additional contractual or administrative costs?

Yes No

If yes, explain:

9. Schedule Performance – Please rate overall compliance with reliability and timeliness of scheduled performance.

(1) Exceptional (2) Very Good (3) Satisfactory (4) Marginal (5) Unsatisfactory

If other than “Satisfactory,” explain how the overall performance exceeds or does not meet contractual requirements:

10. Quality of Service – Please rate overall compliance with contract statement of work requirement.

(1) Exceptional (2) Very Good (3) Satisfactory (4) Marginal (5) Unsatisfactory

11. Business/Customer Relations – Please rate overall effective management; successfully managed services;

reasonable/cooperative behavior; flexibility; business-like concern for customer’s interest.

(1) Exceptional (2) Very Good (3) Satisfactory (4) Marginal (5) Unsatisfactory

Rating System:

(1) Exceptional - Performance meets contractual requirements and exceeds many to the Contractor’s benefit. The contractual performance of the element being assessed was accomplished with few minor problems for which corrective actions taken were highly effective.

(2) Very Good - Performance meets contractual requirements and exceeds some to the Contractor’s benefit. The contractual performance of the element being assessed was accomplished with some minor problems for which corrective actions taken were effective.

(3) Satisfactory - Performance meets the contractual requirements. The contractual performance of the element being assessed contains some minor problems for which corrective actions taken appear or were satisfactory.

(4) Marginal - Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The proposed actions appear only marginally effective or were not fully implemented.

(5) Unsatisfactory - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element contains serious problem(s) for which corrective actions appear or were ineffective.

Signature: Date:

Print Name: Company:

Title: Telephone:

PWS

PERFORMANCE WORK STATEMENT (PWS)

PHARMACY TECHNICIAN

Part 1 General Information

1. GENERAL

1.1 This is a personal services contract (as defined by FAR Subpart 37.104) and is intended to create an employer-employee relationship between the Government and the individual health care providers only to the extent necessary for providing the health care services required under the contract. The performance of health care services by the individual Health Care Personnel (HCP) under a personal services contract are subject to day-to-day supervision and control by health care facility personnel comparable to that exercised over military and civil service HCPs engaged in comparable health care services. Any personal injury claims alleging negligence by the individual HCPs within the scope of the HCP’s performance of the personal services contract shall be processed by DoD in the same manner as claims alleging negligence by DoD military or civil service HCPs. The contract does not create an employer-employee relationship between the Government and any corporation, partnership, business association or other party or legal entity with which the HCP may be associated. The authority for this contract is 10 United States Code 1089 and 10 United States Code 1091.

1.2 DESCRIPTION OF WORK

1.2.1 The Contractor shall provide personal services for the service of Pharmacy Technicians at the Brooke Army Military Center (BAMC), the respective using Military Treatment Facilities (MTFs) and SAMMC surrounding areas of responsibility for JBSA, Fort Sam Houston, Texas, as defined in this Performance Work Statement. The Contractor shall perform to the standards in this contract.

1.3 BACKGROUND: Pharmacy technicians provide support for all inpatient, ambulatory, trauma, clinical and logistical pharmacy operations for the Hospital and assist pharmacist in the daily pharmaceutical procedures.

1.4 SCOPE: Preparing medications for dispensing and delivery for inpatient wards, non-sterile compounding, sterile IV drug compounding, pre-pack of medications, performing routine maintenance on all pharmacy automation systems and equipment, and conduct clinic and ward inspection for 165 medication storage areas. Conduct supply management operations such as ordering, receiving, processing, replenishing, and stocking of all pharmaceutical supplies. Manage medication shortages, research medication substitutes, maintain proper stock levels for over 7,000 line items, assist in maintaining DOD national contract compliance, and execute a myriad of tasks that support regional, national, and Congressional initiatives. They serve as preceptors for incoming technicians from the Medical Education and Training Campus (METC) Phase II trainees and support force readiness training for active duty and reserve pharmacy technicians across all branches of services.

1.5 ADMINISTRATIVE

1.5.1 Contractor Representative. The Contractor shall identify the name and telephone number of the Contractor's point of contact to the Contracting Officer (KO) in writing prior to beginning performance. The Contractor shall identify in the designation letter any limitations on its representative's authority to act on behalf of the Contractor.

The Contractor shall provide an updated designation letter whenever any changes occur. The Contractor representative may be required to meet with the Government during the performance of this contract at the request of the KO.

1.5.2 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR shall certify receipt of Contractor services each month by performing the required surveillance of services received by the Government. The COR shall certify that services were received in accordance with the terms and conditions of the contract only after determining there are sufficient hours and dollars remaining. The COR shall certify the invoice is correct and complete the certification through Wide Area Workflow

(WAWF).

1.5.3 Periodic Progress Meetings: Contractor shall be required to attend periodic progress meetings at no additional cost to the Government. The terms at which the periodic meeting will be conducted include: At least quarterly and within 10 business days of notification. The Contracting Officer (KO), Contracting Officer Representative (COR), and other Government personnel, as appropriate, may meet with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.5.4 Post Award Conference Meeting: The Contractor shall to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart

42.5 at no cost to the Government.

1.5.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Federal Acquisition Regulation (FAR) Clauses 52.217.8 "Options to Extend Services" and 52.217-9 "Option to Extend the Term of the Contract” will be include in the resultant contract.

Reference the SF 1449 DELIVERY INFORMATION

1.5.6 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day, phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6 HOIDAYS/SCHEDULING

1.6.1 Holidays: Contract Pharmacy Technicians may be required to work on federally recognized holidays. Due to the nature of the mission, it may be necessary for contracted Pharmacy Technician (s) to work on any day of the week to include Federal holidays listed below.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

Note: Any of the above holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above. If the area in which a contract employee is scheduled to work is closed due to a holiday declared by an Executive Order and the employee is not required to report in, payment will not be made for those hours. Closures of the installation due to inclement weather or other such acts of God shall be handled in the same manner.

1.6.2 Hours of Operation: The Contractor shall be responsible for conducting business, between the hours of Inpatient Pharmacies – 24 hour operations, 7 days per week. Outpatient Pharmacies 0500-2200, 7 days per week, within this time frame a 40 hour week shall be performed IAW 1.6.5. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.3 Place of Performance/Scheduling: The work to be performed under this contract shall be performed by the Pharmacy Technicians on duty at the Medical Treatment Facility (MTF) Outpatient Pharmacy or Main Inpatient Pharmacy at BAMC, to include current and future satellite clinics in the commuting area for care of eligible military personnel, their dependents, and other beneficiaries for the hours set forth in the Department of Pharmacy. There is no travel reimbursement authorized between locations. Pharmacy Techniciand shall work federal holidays as required by mission and personnel requirement, all Family Days..

JBSA BAMC Facilities:

Outpatient Main Pharmacy (0700 - 2100, Sun – Sat) Inpatient Pharmacy, Emergency & Acute Care Pharmacy (24 hour operations, 7 days per week) Fort Sam Houston Community Pharmacy (0500 – 2100, Sun - Sat) Troop Medical Clinic (0530 – 1600, Mon - Fri) Hematology/Oncology Pharmacy (0700 – 1800, Sun - Sat) CPT Jennifer M. Moreno Primary Care Clinic Pharmacy (0500 – 2100, Sun - Sat) Camp Bullis Taylor Burk Pharmacy (0700 – 2100, Sun - Sat) Schertz Pharmacy (0700 – 2100, Sun - Sat) Westover Pharmacy (0700 – 2100, Sun – Sat) McWethy Troop Medical Clinic (0500 – 2100, Sun - Sat) Maternal Child Pharmacy (0600 – 1800, Mon - Fri)

JBSA Extended Facilities:

Joint Refill Pharmacy (0600 – 2100, Sun - Sat) Wilford Hall Ambulatory Surgical Center Pharmacy (0700 – 2200 Mon - Fri, 0800-2000 Sat & Sun) JBSA Lackland Satellite Pharmacy (0700-1700 Mon - Fri, 0800 – 1200 Sat) Reid Clinic Pharmacy (0700 – 1730 Mon - Fri and 0730 to 1630 Sat) Gateway Bulverde Clinic (0730 – 1730 Mon - Fri) JBSA-Randolph AFB Clinic (0700 – 1830 Mon - Fri) Randolph Base Exchange (BX) Pharmacy (0800 – 1700 Mon - Fri, 0800 – 1200 Sat) Clinical Pharmacy Services (0730-1600 Mon – Fri)

1.6.4 Recording Pharmacy Technicians Time: All duty schedules will be provided to the Contractor 15 calendar days in advance. The above timeframes are subject to change by mutual agreement of the government and the Contractor. The actual schedule will be determined by the supervisor and is subject to change due to changing mission requirements. The Contractor shall only be paid for actual hours worked. Hours scheduled for shifts do not include travel time involved in reaching the medical treatment facility. The Contract Pharmacy Technician shall be rested and fully physically and mentally capable for performing the duties required under this contract. Each time that services are performed during normal workdays and for scheduled on-call services, the Contractor shall sign-in the time of commencement/termination of services on a timesheet maintained in the location where services are performed. The department chief will determine the location of this timesheet. These attendance logs are for the sole use of government officials to ensure compliance with FTE hours and will not be provided to the Contractor for any reason and/or purpose. The contract pharmacy technician shall not leave the hospital during designated shift hours except in response to emergencies or as directed by the Chief, Pharmacy or the COR. The Government observes 10 federal holidays per year as stated in paragraph 1.6.1. Time off is not compensated for any additional declared federal holidays and that holiday is worked. The Government will pay only for hours actually worked.

1.6.5 Closures: During a planned closure of the facility due to training, holiday or unplanned closure due to unusual and compelling circumstances (e.g., natural disasters, military emergencies, severe weather), the Contractor shall only be compensated for the actual hours the Pharmacy Technicians provided services.

1.6.6 Mission Essential: All technicians are mission essential and inclement weather essential employees. The Pharmacy Technicians shall maintain the mission at a pharmacy location until properly released by a Government supervisor. As a mission or inclement weather essential personnel, the Pharmacy Technicians may exceed a regular eight (8) hour day in the performance of this duty.

1.6.7 ABSENCES

1.6.7.1 Scheduled Absences. Scheduled absences as defined in section 2.1 such as vacations, continuing education units, personal time off, or meetings that could impact on patient scheduling, shall be scheduled at least 30 calendar days in advance and mutually agreed upon by the COR or designated Government Representative, the Department Chief, and the Contractor.

1.6.7.2 Unscheduled Absences. As defined by 2.1 The contract HCP shall notify the Chief, Department of Pharmacy or designee, eight (8) hours prior to scheduled reporting duty time, if he/she is sick and cannot report to work as scheduled or cannot report to work as scheduled due to an emergency absence.

1.7 CONDUCT AND APPEARANCE

1.7.1 The Contractor shall ensure HCP conduct is appropriate to maintain a good work environment and complete the required tasks for the specific work area. Personnel are expected to complete all assigned tasks according to the established timelines, remain cooperative, and convey a customer service demeanor with a focus on helpfulness and courtesy.

1.7.2 Health Care Personnel (HCP) are expected to arrive on time and depart according to the schedule. The CPM/ACPM shall monitor all HCP for adherence to start and stop times for lunch, breaks, and start and end of shifts.

1.7.3 Contract HCPs shall comply with SAMHS policies regarding personal appearance and conduct. Additional policies are available in the Contractors manual of policies and procedures.

1.7.4 Contact HCPs shall abide by federal and local MTF regulations and requirements concerning the nature of limited privileged communication between patients and the HCP as may be necessary for security and personnel reliability programs. They shall also abide by federal and local MTF regulations concerning the confidentiality of patient’s records, as embodied in federal statues including the Privacy Act of 1974 and the Health Insurance Portability & Accountability Act of 1996. All regulations referenced are available for review form the COR, MTF, of the Contracting Officer. All medical records and reports will remain the property of the Government.

1.7.5 Inquires: The Contractor shall not respond to any media inquiries. Any inquiries from the media, third parties, or public agencies shall be immediately relayed to the COR, who will relay them to the Hospital Public Affairs Officer or, after duty hours, the Administrative Officer of the Day (AOD). There shall be no interviews, comments, or any other response without the knowledge and approval of the MTF Commander. Other than routine inquiries from external agencies, all other inquires and complaints shall be brought to the attention of the contract HCPs Government supervisor.

1.8 ORGANIZATIONAL CONFLICT OF INTEREST

1.8.1 Confidentiality of Information: Unless otherwise specified, all financial statistical, personnel, and/or technical data which is furnished, produces, or otherwise available to the contract during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of work under this contract. The Contractor/contract HCPs shall not use patient care rendered pursuant to this contract as part of a study, research project, or publication.

1.8.2 The HCPs shall not use Government facilities or other Government property in connection with conducting a private practice.

1,8.3 Confidentiality of Medical Records: The HCP shall ensure that the confidentiality of medical records is maintained at all times and that information is disclosed only as permitted by the Privacy Act and Army Regulations in AR 340-21. Records required or generated in the performance of this contract will be maintained under the control of the Department of Pharmacy, SAMMC.

1.8.4 All films, evaluations, and other records of patients shall remain property of and subject to the exclusive control of the U.S. Government. All reports and documents prepared by the Contractor in fulfillment of this contract shall become the property of the U.S. Government.

1.8.5 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day, phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.9 MEDICAL/OCCUPATIONAL HEALTH

1.9.1 The Contractor shall ensure HCP meet BAMC required hospital health screening and maintain current records for employees. The Contractor shall provide annual certificates detailing health compliance for each employee within five (5) calendar days of the Government request. HCPs are required to have a successful tuberculin screening prior to the start of their performance, and an annual influenza vaccine.

1.9.1.2 Immunization Requirement-BAMC Memo 040-235: Contractors performing under this contract shall ensure their Contract Service Personnel/Employees providing contractual services comply with the immunization and health requirements as…