W56HZV22C0006.pdf
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- Attached to
- Contractor Logistics Support - KSA Federal contract opportunity
- Solicitation number
- W56HZV-22-C-0006
About this file
This is an award notice for a cost-plus-fixed-fee contract awarded on December 20, 2021 to GD Arabia Ltd. for contractor logistics support services in Kingdom of Saudi Arabia. The contract value is $11,095,993 and includes base year support from December 2022 through December 2023, with optional support periods exercisable through 2023. The Department of the Army Materiel Command TACOM Life Cycle Management Command issued the sole source award under authority of federal regulations, citing only one responsible source can meet the agency's requirements.
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AWARD/CONTRACT 1. This Contract Is A Rated Order Under DPAS (15 CFR 700)
Rating Page Of Pages
2. Contract (Proc. Inst. Ident.) No. 3. Effective Date 4. Requisition/Purchase Request/Project No.
5. Issued By Code 6. Administered By (If Other Than Item 5) Code e-mail address:
7. Name And Address Of Contractor (No., Street, City, County, State and Zip Code) 8. Delivery
FOB Origin Other (See Below)
9. Discount For Prompt Payment
10. Submit Invoices Item (4 Copies Unless Otherwise Specified)
Code Facility Code To The Address Shown In:
11. Ship To/Mark For Code 12. Payment Will Be Made By Code
13. Authority For Using Other Than Full And Open Competition: 14. Accounting And Appropriation Data
10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( )
15A. Item No. 15B. Supplies/Services 15C. Quantity 15D. Unit 15E. Unit Price 15F. Amount
15G. Total Amount Of Contract
16. Table Of Contents
(X) Sec. Description Page(s) (X) Sec. Description Page(s)
Part I - The Schedule Part II - Contract Clauses A Solicitation/Contract Form I Contract Clauses
B Supplies or Services and Prices/Costs Part III - List Of Documents, Exhibits, And Other Attachments
C Description/Specs./Work Statement J List of Attachments
D Packaging and Marking Part IV - Representations And Instructions
E Inspection and Acceptance K Representations, Certifications, and F Deliveries or Performance Other Statements of Offerors G Contract Administration Data L Instrs., Conds., and Notices to Offerors
H Special Contract Requirements M Evaluation Factors for Award Contracting Officer Will Complete Item 17 (Sealed-Bid or Negotiated Procurement) Or 18 (Sealed-Bid Procurement) As Applicable
17. Contractor’s Negotiated Agreement (Contractor is required to sign this document and return copies to issuing office.) Contractor agrees to furnish and deliver all items or perform all the services set forth or otherwise identified above and on any continuation sheets for the consideration stated herein. The rights and obligations of the parties to this contract shall be subject to and governed by the following documents: (a) this award/contract, (b) the solicitation, if any, and (c) such provisions, representations, certifications, and specifications, as are attached or incorporated by reference herein. (Attachments are listed herein.)
18. Sealed-Bid Award (Contractor is not required to sign this document.) Your bid on Solicitation Number , including the additions or changes made by you which additions or changes are set forth in full above, is hereby accepted as to the items listed above and on any continuation sheets. This award consummates the contract which consists of the following documents: (a) the Government’s solicitation and your bid, and (b) this award/contract. No further contractual document is necessary. (Block 18 should be checked only when awarding a sealed-bid contract.)
19A. Name And Title Of Signer (Type Or Print) 20A. Name Of Contracting Officer
19B. Name of Contractor 19c. Date Signed 20B. United States Of America 20C. Date Signed
By By
(Signature of person authorized to sign) (Signature of Contracting Officer)
AUTHORIZED FOR LOCAL REPRODUCTION Standard Form 26 (Rev. 5/2011) Previous edition is NOT usable Prescribed By GSA - FAR (48 CFR) 53.214(a)
NONE
W56HZV-22-C-0006 2021DEC20 SEE SCHEDULE
W56HZV
ACC-DTA
6501 E. 11 MILE RD.
DETROIT ARSENAL, MI 48397-5000
DAUANA MARTIN
DAUANA.C.MARTIN.CIV@MAIL.MIL
SSU01A
DCMA SAUDI ARABIA
DCMAI UNIT 61301
APO AE 09803-1301
SG535
GD ARABIA
ARUBA STREET
RIYADH, SAUDI ARABIA 11471
X
SEE SCHEDULE
HQ0339
DFAS - COLUMBUS CENTER
WEST ENTITLEMENT OPERATIONS
P O BOX 182317
COLUMBUS OH 43218-2317
X 1 SEE SECTION G
SEE SCHEDULE
$11,095,993.00
X
2 signed
ALEXANDRIA J.M. FEGER
ALEXANDRIA.J.FEGER.CIV@MAIL.MIL (586)282-7047
/SIGNED/ 2021DEC20
1 48
X 1
X 3
X 13
X 26
X 27
X 28
X 29
X 34
X 35
X 48
CONTINUATION SHEET
Reference No. of Document Being Continued Page of
Name of Offeror or Contractor:
PIIN/SIIN MOD/AMD
SECTION A - SUPPLEMENTAL INFORMATION
Buyer Name: DAUANA MARTIN
Buyer Office Symbol/Telephone Number: CCTA-AHM-B/(586)282-1234
Type of Contract 1: Cost Plus Fixed Fee
Type of Contract 2: Cost No Fee
Kind of Contract: Service Contracts
Type of Business: Foreign Concern/Entity
Surveillance Criticality Designator: C
Weapon System: Radar & Sensor
FMS REQUIREMENT
*** End of Narrative A0000 ***
A.1 ARMY CONTRACTING COMMAND DETROIT ARSENAL (DTA) OMBUDSPERSON
Information regarding the Ombudsperson for this contract is located at the following website:
"http://acc.army.mil/contractingcenters/acc-wrn/CompMgmtOffice.html "
A.2 ACCEPTANCE APPENDIX
(a) Contract Number W56HZV-22-C-0006 s awarded to GD Arabia .
(b) The contractor, in its proposal, provided data for various solicitation clauses, and that data has been added in this contract.
(c) Any attachments not included within this document will be provided by ACC-DTA directly to the administrative contracting officer
(ACO) via e-mail as required. Technical data packages that are only available on CD-ROM will be mailed by ACC-DTA to the ACO. Within one week of this award, any office not able to obtain these attachments from System for Award Management (SAM) at beta.sam.gov and still requiring a copy, can send an e-mail request to the buyer listed on the front page of this contract.
KSA Security Classification Guide
(d) The following Amendment(s) to the solicitation are incorporated into this contract:
W56HZV21R0160 Amd 1
W56HZV21R0160 Amd 2
W56HZV21R0160 Amd 3
W56HZV21R0160 Amd 4
End of Provision
*** END OF NARRATIVE A0001 ***
2 48
W56HZV-22-C-0006
GD ARABIA
Name of Offeror or Contractor:
PIIN/SIIN MOD/AMD
SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS
B.1 ESTIMATED COST AND PAYMENT
B.1.1 The estimated cost for performance of the work under this contract is set forth in the Schedule, Section B. In consideration of performance of the work specified under each CLIN, the Government anticipates paying the contractor the Actual Cost incurred in accordance with FAR Part 31 and the fixed fee. The amount shown on each CLIN covers the basic and option contract arrangements. The contract clause entitled "Limitation of Cost" at FAR 52.232-20 applies to each CLIN separately.
B.1.2 The contractor will be paid the fixed fee stated in Section B opposite each CLIN for the performance of work under the contract and in accordance with the terms of the Contract Clause entitled "Fixed Fee", FAR 52.216-8. The fixed fee together with the reimbursement of costs in accordance with FAR Part 31 shall constitute full and complete consideration for the Contractor's service in connection with the work required and performed under this contract.
B.1.3 For CLIN 1001AA, allowable costs shall be determined, and payment shall be provided in accordance with the contract clause entitled "Allowable Cost and Payment" at FAR 52.216-7. The fixed fee is payable based on satisfactory performance of the specified level of effort. The contractor may submit invoices every 14 days for payment under this contract. For each of the aforementioned CLINs, the fixed fee will be payable at the time of reimbursement of costs at the same rate as the total fixed fee bears to the total estimated cost, subject to any withholds. CLIN 2001AA, if exercised, CLIN shall be executed in accordance with this section
B.2 FUNDING
B.2.1 The contractor shall notify the Government in accordance with the Contract Clause entitled "LIMITATION OF COST" at FAR 52.232-20, or whenever there is a reason to believe that the funds allotted to any of the CLINs are either insufficient or excessive for the performance of the work required.
*** END OF NARRATIVE B0001 ***
3 48
PIIN/SIIN
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
1001 KSA CLS SERVICES BASE YEAR
1001AA KSA CONTRACTOR LOGISTICS SUPPORT (CLS) - BASE ______________________________________________
YEAR 1 LO Estimated ____
Cost $ 8,768,911.00 __________________
Fixed Fee $ 758,511.00 __________________
Not to Exceed
(Funding) $ 9,527,422.00 __________________
SERVICE REQUESTED: KSA CLS SERVICES BASE YEAR
CLIN CONTRACT TYPE:
Cost Plus Fixed Fee
PRON: J577A808EH PRON AMD: 01 ACRN: AA
FMS COUNTRY/CASE: SR/VTF
Applicable performance work statement sections are
C.2 through C.17.
Contract type for this CLIN is CPFF-Term IAW
FAR 16.306(d)(2).
1 LO = 1 year of CLS Services.
Level of Effort - 132,312 hours
PERIOD OF PERFORMANCE
Start Date: 22 December 2021
End Date: 21 December 2022
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
Period of Performance
Start Date: 20-DEC-2021
End Date: 21-DEC-2022
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 21-DEC-2022
$ 9,527,422.00
1002 SAUDI TAX BASE YEAR
4 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
1002AA SAUDI TAX BASE YEAR 1 LO Estimated ____________________
Cost $ 139,458.00 __________________
Not to Exceed
(Funding) $ 139,458.00 __________________
SERVICE REQUESTED: SAUDI TAX BASE YEAR
CLIN CONTRACT TYPE:
Cost No Fee
PRON: J577A808EH PRON AMD: 01 ACRN: AA
FMS COUNTRY/CASE: SR/VTF
This is a Cost No Fee CLIN.
1 LO = 1 Year Tax
Reimbursement under this CLIN shall be at an amount equal to the Saudi VAT tax paid by the contractor but shall not exceed the ceiling amount established under this CLIN.
PERIOD OF PERFORMANCE
Start Date: 22 December 2021
End Date: 21 December 2022
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
Period of Performance
Start Date: 20-DEC-2021
End Date: 21-DEC-2022
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 21-DEC-2022
$ 139,458.00
1003 CLS BASE YEAR 12/21-
1003AA SAUDI VAT TAX BASE YEAR 1 LO Estimated _______________________
Cost $ 1,429,113.00 __________________
Not to Exceed
(Funding) $ 1,429,113.00 __________________
SERVICE REQUESTED: CLS BASE YEAR 12/21-
CLIN CONTRACT TYPE:
Cost No Fee
PRON: J577A808EH PRON AMD: 01 ACRN: AA
5 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
FMS COUNTRY/CASE: SR/VTF
This is a Cost No Fee CLIN.
1 LO = 1 Year Tax
Reimbursement under this CLIN shall be at an amount equal to the Saudi VAT tax paid by the contractor but shall not exceed the ceiling amount established under this CLIN.
PERIOD OF PERFORMANCE
Start Date: 22 December 2021
End Date: 21 December 2022
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
Period of Performance
Start Date: 20-DEC-2021
End Date: 21-DEC-2022
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 21-DEC-2022
$ 1,429,113.00
6 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
2001 KSA CLS SERVICES OPTION
2001AA KSA CLS UNEXERCISED OPTION 1 LO Estimated __________________________
Cost $ 8,777,252.00 __________________
Fixed Fee $ 759,233.00 __________________
Not to Exceed
(Funding) $ 9,536,485.00 __________________
SERVICE REQUESTED: KSA CLS SERVICES OPTION
CLIN CONTRACT TYPE:
Cost Plus Fixed Fee
Applicable performance work statement sections are
C.2 through C.17
The period of performance for the option CLIN DOES
NOT form a part of the basic contractual period of performance. Part or all of it may, however, be added to the contract by the exercise of the option clause, at the discretion of the Government.
The contract type for this CLIN is CPFF-Term IAW FAR
16.306(d)(2).
1 LO = 1 YEAR of Contractor Logistics Support (CLS)
Services.
Level of Effort = 132,312 hours
PERIOD OF PERFORMANCE
Start Date: 22 December 2022
End Date: 21 December 2023
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 21-DEC-2023
$ 9,536,485.00
2002 UNEXERCISED OPTION SAUDI TAX
2002AA SAUDI TAX - UNEXERCISED OPTION 1 LO Estimated ______________________________
7 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
Cost $ 151,846.00 __________________
Not to Exceed
(Funding) $ 151,846.00 __________________
SERVICE REQUESTED: UNEXERCISED OPTION SAUDI TAX
CLIN CONTRACT TYPE:
Cost No Fee
LO = 1 Year Tax
Reimbursement under this CLIN shall be at an amount equal to the Saudi tax paid by the contractor but shall not exceed the ceiling amount established under this CLIN.
The period of performance for the option CLIN DOES
NOT form a part of the basic contractual period of performance. Part or all of it may, however, be added to the contract by the exercise of the option clause, at the discretion of the Government.
PERIOD OF PERFORMANCE
Start Date: 22 December 2022
End Date: 21 December 2023
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 21-DEC-2023
$ 151,846.00
2003 VAT TAX UNEXERCISED OPTION
2003AA SAUDI VAT TAX - UNEXERCISED OPTION 1 LO Estimated __________________________________
Cost $ 1,430,473.00 __________________
Not to Exceed
(Funding) $ 1,430,473.00 __________________
SERVICE REQUESTED: VAT TAX UNEXERCISED OPTION
CLIN CONTRACT TYPE:
Cost No Fee
LO = 1 Year Tax
Reimbursement under this CLIN shall be at an amount equal to the Saudi VAT tax paid by the contractor
8 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
but shall not exceed the ceiling amount established under this CLIN.
The period of performance for the option CLIN DOES
NOT form a part of the basic contractual period of performance. Part or all of it may, however, be added to the contract by the exercise of the option clause, at the discretion of the Government.
PERIOD OF PERFORMANCE
Start Date: 22 December 2022
End Date: 21 December 2023
(End of narrative B001)
LO = 1 Year Tax
Reimbursement under this CLIN shall be at an amount equal to the VAT paid by the contractor but shall not exceed the ceiling amount established under this CLIN.
The period of performance for the option CLIN DOES
NOT form a part of the basic contractual period of performance. Part or all of it may, however, be added to the contract by the exercise of the option clause, at the discretion of the Government.
PERIOD OF PERFORMANCE
Start Date: 22 December 2022
End Date: 21 December 2023
(End of narrative B002)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 21-DEC-2023
$ 1,430,473.00
9 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
3001 CONTRACT DATA REQUIREMENTS LIST (CDRL) ______________________________________
A001 Service Data Item - Not Priced 1 LO $ ** NSP ** ______________________________ __________________
SERVICE REQUESTED: CONTRACT FUND STATUS REPORT
CLIN CONTRACT TYPE:
Firm Fixed Price
IAW Section C.4.1
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 SEE DD FORM 1423
A002 PROJECT STATUS REPORT 1 LO $ ** NSP ** _____________________ __________________
SERVICE REQUESTED: PROJECT STATUS REPORT
CLIN CONTRACT TYPE:
Firm Fixed Price
IAW Section C.2.3, C.4.1, C.8
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 SEE DD FORM 1423
A003 FIELD PROBLEM REPORTS 1 LO $ ** NSP ** _____________________ __________________
SERVICE REQUESTED: FIELD PROBLEM REPORTS
10 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
CLIN CONTRACT TYPE:
Firm Fixed Price
IAW Section C.10.2 and C.12.3.1
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 SEE DD FORM 1423
A004 TECHNICAL REPORT-STUDY/SERVICES 1 LO $ ** NSP ** _______________________________ __________________
SERVICE REQUESTED: TECH REPORT-STUDY/SERVICES
CLIN CONTRACT TYPE:
Firm Fixed Price
IAW Section C.12.3.2 and C.12.5.5
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 SEE DD FORM 1423
A005 OPERATIONAL STATUS REPORT 1 LO $ ** NSP ** _________________________ __________________
SERVICE REQUESTED: OPERATIONAL STATUS REPORT
CLIN CONTRACT TYPE:
Firm Fixed Price
IAW Section C.12.5.6
(End of narrative B001)
Inspection and Acceptance _________________________
11 48
Page of
Name of Offeror or Contractor:
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
Reference No. of Document Being Continued
MOD/AMD
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 SEE DD FORM 1423
A006 OPERATIONAL READINESS STATUS REPORT 1 LO $ ** NSP ** ___________________________________ __________________
SERVICE REQUESTED: OP READINESS STATUS RPT
CLIN CONTRACT TYPE:
Firm Fixed Price
IAW Section C.12.6.6.2
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 SEE DD FORM 1423
A007 MILES REPAIR REPORT 1 LO $ ** NSP ** ___________________ __________________
SERVICE REQUESTED: MILES REPAIR REPORT
CLIN CONTRACT TYPE:
Firm Fixed Price
IAW Section C.12.7.4
(End of narrative B001)
Inspection and Acceptance _________________________
INSPECTION: Origin ACCEPTANCE: Origin
Deliveries or Performance _________________________
DLVR SCH PERF COMPL
REL CD QUANTITY DATE ________ ______________ __________
001 1 SEE DD FORM 1423
12 48
Name of Offeror or Contractor:
PIIN/SIIN MOD/AMD
SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
C.1 CONTRACTOR LOGISTICS SERVICES (CLS)
C.1.1 This CLS effort shall provide maintenance training and procedural and technical assistance to the Royal Saudi Land Forces (RSLF) with the goal of enabling the RSLF to achieve and maintain United States standards of training and maintenance for its fleet of tanks and Light Armored Vehicles (LAVs.) This effort includes the major tasks captured in C.1.3.
C.1.2 The contractor shall provide maintenance training to ensure that the training audience is capable of restoring equipment to Fully
Mission Capable Status (FMCS) using the levels of maintenance prescribed in the current version of KSA M1A2S technical manual series 9-
S1200 and 9-S2350 and the current version of LAV Family of Vehicles (FoV) technical manuals series as captured below:
TM LF9-2320-990-34&P ENGINE DIRECT AND GENERAL SUPPORT MAINTENANCE MANUAL
TM LF9-2320-991-34&P TRANSMISSION DIRECT AND GENERAL SUPPORT MAINTENANCE MANUAL
TM LF9-2320-993-34&P ALTERNATOR DIRECT AND GENERAL SUPPORT MAINTENANCE MANUAL
TM LF9-2320-994-34&P DIFFERENTIAL DIRECT AND GENERAL SUPPORT MAINTENANCE MANUAL
TM LF9-2320-995-34&P TRANSFER CASE DIRECT AND GENERAL SUPPORT MAINTENANCE MANUAL
TM LF9-2320-996-34&P SUSPANSION DIRECT AND GENERAL SUPPORT MAINTENANCE MANUAL
TM LF9-2320-752-SERIES LAV-AT
TM LF9-2320-596-SERIES LAV-25 & COMBAT VEHICLE
TM LF9-2320-753-SERIES COMBAT SUPPORT
TM LF9-2320-751-SERIES LAV-R
For the purposes of the work requirements of this performance work statement, FMCS is defined as systems and equipment that are safe to operate and have all mission-essential subsystems installed and operating properly as designated by the applicable technical manuals captured below. Additionally, equipment restored to FMCS has no faults that are listed in the not fully mission capable or ready if column of the applicable Technical Manual/Electronic Technical Manual (TM/ETM) Operator (-10 or equivalent), and Field Maintenance (-23 manual or equivalent) PMCS tables.
C.1.3 Major Tasks included in this scope of work (SOW) are:
C.2 Program Management and Control
C.3 Contract Data Requirements
C.4 Financial Management
C.5 Repair and Return Requirements
C.6 KSA Furnished/Provided Facilities and Services
C.7 Personnel Support Services (PSS) & Management
C.8 Performance Reviews/Assessments
C.9 Normal CLS Hours of Performance
C.10 Field Problem Reporting
C.11 Notification of Material Requirements
C.12 Tabuk
C.13 Fire Suppression System
C.14 Travel
C.15 Temporary Duty (TDY)
C.16 LAV Reach Back
C.17 Security Requirements
C.2 PROGRAM MANAGEMENT AND CONTROL
C.2.1 The contractor shall be responsible for overall CLS Program Management. The contractor shall conduct program reviews, perform program scheduling, and identify and resolve program related issues.
C.2.2 For purposes of Contract performance, the SWORD Project Management Office (SPMO) will serve as the official liaison between the
RSLF and the contractor.
C.2.3 The contractor shall conduct all SWORD Project logistics functions in Riyadh, Saudi Arabia. This includes providing tank and LAV fleet status and financial briefing charts, itemized accounting of material requirements and status throughout the SWORD Project training sites In Accordance With (IAW) Program Status Report (PSR), CDRL A002.
C.2.3.1 The contractor shall attend and provide guidance and expertise in the RSLF/SPMO weekly deadline status report meetings. Through these meetings the contractor shall provide logistical recommendations to the RSLF.
C.2.4 The contractor shall use Subject Matter Experts (SME) for performance of all tasks specified herein.
13 48
Name of Offeror or Contractor:
PIIN/SIIN MOD/AMD
C.2.5 The contractor shall attend and the formal Program Management Reviews (PMRs) and In Process Reviews (IPR) held in conjunction with the United States Government (USG) and the Kingdom of Saudi Arabia (KSA). The contractor shall attend one PMR in Washington DC and one
IPR in Warren, MI per year.
C.3 CONTRACT DATA REQUIREMENTS
The contractor shall prepare technical data and/or reports in the format and SOW specified in the Contract Data Requirements List (CDRL)
(DD Form 1423), Exhibit A and IAWIAW this statement of work.
C.4 FINANCIAL MANAGEMENT
C.4.1 The contractor shall use an accounting system capable of capturing and organizing all program costs, and shall provide detailed support for all costs upon request from the Contracting Officer. The contractor shall also provide the SPMO with a Contract Funds Status
Report (CFSR) for all CLINs IAW CDRL A001 and monthly variance reports, in the Program Status Report (PSR) per CDRL A002.
C.5 REPAIR AND RETURN REQUIREMENTS
C.5.1 When it is determined that an item of equipment is beyond the contractors capability to repair, the contractor shall make a repair recommendation via email to the COR and SPMO within 14 calendar days of its determination. These items include Direct Support
Engineering Test Sets (DSESTS) IAW the current version of TM9-KSA4931-586-12-1P, Maintenance Support Devices (MSDs) IAW the current version of TSC-750M-915 (when fielded), vehicle and weapons system training devices, and all sustainment material as defined by technical manuals referenced herein at C.1.2. The contractor is authorized to utilize the Repair and Return (R&R) process when approved in writing by SPMO. Use of the R&R process begins upon contractor receipt of concurrence from the SPMO. Upon receipt of concurrence, the contractor shall coordinate the movement of the R&R material with SPMO, and facilitate shipping to the repair facility and receiving from the repair facility.
When R&R material is returned from the repair facility, the contractor will induct material, and verify it is repaired to FMCS, Condition Code A (CC-A) standard pursuant to DoD 4000.25-2-M, appendix 2.5. If the contractor concludes the material is less than FMCS, CC-A after induction, the contractor shall notify SPMO via email within 14 calendar days, and provide documented fault narrative for issuance of Supplier Discrepancy Report(s)(SDR).
C.5.1.1 The contractor shall purchase spare parts that are required for repair of the Tank Weapons Gunnery Simulation System (TWGSS) and
Multiple Integrated Laser Engagement System (MILES). The contractor shall also purchase items to replenish the Prescribed Load List
(PLL) stock.
C.6 KINGDOM OF SAUDI ARABIA FURNISHED/PROVIDED FACILITIES AND SERVICES
C.6.1 The RSLF will provide office and work space for the use of all contractor personnel working in Riyadh and Tabuk, excluding overhead and G&A personnel working in Riyadh.
C.6.2 The RSLF will provide office equipment, office supplies, office furniture and telephone, fax and email services, where email is available, for the work areas provided in paragraph C.6.1 above.
C.6.2.1 Office equipment, supplies and telephones are provided for official use only and shall not be used for personal business.
C.6.2.1.1 The contractor shall provide SIM cards for the SPMO provided cellular phones.
C.6.2.2 The RSLF will provide maintenance for the office equipment in the work areas in paragraph C.6.1 above.
C.6.3 The SPMO will provide suitable and secure housing for all OCONUS contractor personnel. If secure housing is unavailable at any of the required locations, the contractor shall request house allowance concurrence through SPMO, prior to authorization and payment.
C.6.4 The SPMO will provide transportation for all OCONUS contractor employees from their living area to their normal place of work.
C.6.5 The SPMO will provide transportation for items provided IAW paragraph C.13, from the supplying facility to the location specified by the contractor in its request for purchase.
C.6.6 The SPMO will provide all spare parts, supplies and other equipment required by the contractor in support of in-country maintenance, training and/or other efforts as specified in this SOW. Items shall be requested IAW paragraph C.13.
C.7 PERSONNEL SUPPORT SERVICES (PSS)
The contractor shall provide for and manage PSS for all Local Nationals and U.S. contractor employees and their authorized dependents, stationed in KSA in support of CLS. PSS is defined as the life support resources required to live and work in KSA. The contractor shall provide and manage PSS that are not provided by the SPMO under paragraph C.6, for all contractor employees and their authorized
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dependents stationed in the Kingdom of Saudi Arabia in support of the SPMO.
C.8 PERFORMANCE REVIEWS/ASSESSMENTS
The contractor shall submit a monthly Project Status Report to the Designated Contracting Officer or SPMO IAW Data Item CDRL A002 to ensure review of program status, financial data, accomplishments, and deficiencies and corrective actions to be taken.
C.9 NORMAL CLS HOURS OF PERFORMANCE
C.9.1 The normal work week for contractor personnel will be Forty (40) hours, Sunday through Thursday. The contractor is authorized to adjust individual daily duty hours based on work requirements as long it does not exceed the 40 hours work week. The contractor shall adjust the work schedule to accommodate the Ramadan period. No training shall be scheduled for a 10 - calendar day period during both
Ramadan and Hajj holidays (based on the actual Saudi holidays). The contractor shall make maximum use of these periods for leaves and personnel absences.
C.9.2 No overtime shall be worked unless the effort causing the overtime has been previously approved in writing by SPMO and a notification provided to the COR. Should immediate or emergency events arise that prevent prior SPMO approval of the overtime, SPMO will be notified by telephone or e-mail as soon as is practical.
C.10 FIELD PROBLEM REPORTING
C.10.1 The contractor shall draft and submit Field Problem Reports (FPRs) whenever a RSLF combat vehicle utilized for Contract training or demonstration efforts exhibits an unusual failure condition. The contractor shall submit DA Form 2028-2 whenever it discovers a suspected discrepancy between any U.S.-origin Technical Manuals (TMs) and the observed vehicle or procedural condition. The contractor shall train RSLF soldiers on the procedures for the preparation and submission of FPRs.
C.10.2 The FPRs shall be in the IAW CDRL A003, Field Problem Reports (FPR) and will be provided to the SPMO upon completion.
C.11 NOTIFICATION OF MATERIAL REQUIREMENTS
C.11.1 When the contractor identifies item(s) or equipment to be purchased, it will notify SPMO in writing, preferably by e-mail, of the requirement within 21 calendar days of identifying the item(s)/equipment. This notification should define the equipment as precisely as possible to include National Stock Number, Part Number, Manufacturers Code, size, color, quantity, name brand, and estimated cost; full justification for the request; a brief statement describing the effects of SPMO not approving the request; when the item or equipment is required; and the location or site that the item or equipment should be delivered to.
C.11.2 Items/equipment provided by SPMO that are fully compatible in form, fit and function to those requested may be substituted by
SPMO and will be used by the contractor.
C.12 TABUK
C.12.1 All tasks under C.12 shall be performed in Tabuk
C.12.3 The contractor shall provide maintenance training, maintenance support training, and technical support services to the RSLF mechanics and maintenance-related personnel as set forth in the Table of Organization and Equipment (TOE), as provided by the SPMO, for the RSLF tank and LAV fleets. This task includes parts ordering, error reporting and run a comprehensive, effective maintenance program and conduct training in both English and Arabic.
C.12.3.1 The Field Service Representatives (FSR) shall perform the following tasks for the M1A2 Tank and M1A2S tank Hull, Turret, and
Fire Control Systems:
a) Provide on-site technical advice for operational, maintenance, troubleshooting, and related technical issues to RSLF unit personnel at all levels.
b) Prepare detailed technical reports when troubleshooting is needed or other complex technical issues arise, and submit the completed reports electronically to the SPMO under CDRL A003, Field Problem Reports.
c) Access technical information from General Dynamics Land System (GDLS) and GD Arabia engineering, logistics, manufacturing, and quality staff to provide up-to-date, relevant expert advice on vehicle maintenance and operation to the RSLF.
d) Establish and implement a formal On-The-Job Training (OJT) program for RSLF unit maintenance personnel.
C.12.3.2 The contractor shall report to SPMO the maintenance status of the M1A2 Tanks, M1A2S Tanks, and LAVs when fielded in the Armor
Institute and Units IAW CDRL A004, Technical Report.
C.12.3.3 The contractor shall provide Tank Maintenance Training in all areas of tank maintenance. Training shall focus on the M1A2S and
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M1A2 tank fleets.
C.12.3.4 The contractor shall provide AGT-1500 engine maintenance training to the RSLF from trainer(s) that are specially qualified on the M1A2 and M1A2S AGT 1500 engine. Trainer(s) shall be capable of making repairs within the limits of the Special Tooling and Test
Equipment (STTE) available at the facility. RSLF soldiers shall also be trained in the completion and maintenance of the warranty log for engines repaired and returned from CONUS.
C.12.4 The contractor shall provide M1A2 Master Gunnery training to the RSLF from trainers who are designated as Senior
Instructor/Operator (SI/O) qualified or capable of being qualified on M1A2 Unit/Platoon Conduct of Fire Trainer (U/PCOFT). Trainers shall provide guidance to RSLF Armor Corps units and the RSLF Armor Institute in the development and execution of a M1A2 Gunnery
Training Program to include pre-gunnery maintenance procedures, armament accuracy checks, and screening, suitable for use in classroom, local training area, range, or simulation environments. Training program development shall include provisions for a seamless transition to the M1A2S tank.
C.12.5 The contractor shall provide maintenance and service for the training devices listed in C.12.5.1 below from Tabuk for the Tabuk, King Khalid Military City (KKMC) and Khamis Mushait sites.
C.12.5.1 Supported training devices are as follows:
Tabuk: 117 ea. Crew Station Trainers (CSTs)
24 ea. Video Disc Gunnery Simulators (VIGS) M1A2
32 ea. Computer Based Trainers
22 M60A3 VIGS
KKMC: 12 M60A3 VIGS
Khamis Mushait: 6 M60A3 VIGS
C.12.5.2 The contractor shall provide maintenance services for existing training devices listed in C.12.5.1, or new training devices IAW
OEM instructions, documentation, training, spares, and references. Maintenance services shall consist of OEM-scheduled maintenance intervals of consumable parts replacements, troubleshooting, and fault isolation and repair when item is not required to be returned to the OEM.
C.12.5.4 Training devices that the contractor is unable to repair in-country shall be returned to the OEM or appropriate repair facility
IAW Paragraph C.5.1.
C.12.5.5 The contractor shall maintain records and submit monthly reports to the SPMO regarding operational status of equipment, repair, Repair and Return items and parts purchase requests status. Maintenance status shall be reported on a monthly basis IAW CDRL A004.
WD
C.12.5.6 Operational Status shall be reported to the SPMO on a monthly basis, in a contractor provided format IAW CDRL A005, Operational
Status Report.
C.12.6 The contractor shall provide operator and maintenance training to the RSLF for Tank Weapons Gunnery Simulation System (TWGGS) equipment. The training efforts shall be based in the provided Armor Institute warehouse in Tabuk.
C.12.6.1 The contractor shall be responsible for operation of the Tabuk warehouse, issuing equipment IAW the RSLF schedule, resolving equipment issues, and RSLF personnel training. TWGSS will be issued to RSLF units for temporary use, and will be inspected, stored, serviced, and repaired by contractor personnel upon return.
C.12.6.3 The contractor shall maintain records of repair part stock levels, part usage, and demand history at the warehouse facility.
The contractor shall utilize this data to make recommendations to the SPMO regarding recommended on-hand stock levels to better meet program requirements.
C.12.6.5 The contractor shall maintain records of all property issued to and returned by RSLF personnel. Records shall document the issue and return conditions of all property, and shall be made available to the SPMO upon request.
C.12.6.6 TWGSS Maintenance
C.12.6.6.1 The contractor shall operate the TWGSS facility and repairing and maintaining the TWGSS equipment for the entire period of contract performance. The contractor shall conduct scheduled and unscheduled maintenance on the TWGSS equipment IAW the OEM-approved procedures. Equipment or components that are beyond the contractors capability to repair shall be returned to the OEM or other suitable facility for repair and return IAW Paragraph C.5.1.
C.12.6.6.2 The contractor shall maintain records of all services and repair actions performed on the TWGSS equipment, and shall provide a monthly report of equipment operational readiness status to the SPMO. This report shall include status of Repair and return items and parts purchase requests status IAW CDRL A006, Operational Readiness Status Report.
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C.12.6.6.3 For equipment and training in Tabuk, the contractor shall provide technical support for issued equipment. The technical support shall include troubleshooting, maintenance, and Direct Exchange (DX) at the field site on an on-call basis. The DX capability shall include the capability of having a complete spare TWGSS tank kit available at the field site. The contractor shall also be required to provide on-the-job training for the installation, operation, maintenance, troubleshooting and After Action Reviews of the
TWGSS.
C.12.6.6.4 For equipment and training at other sites the contractor shall provide all necessary materials from the Tabuk warehouse. The contractor shall arrange the shipment of replacement TWGSS sets to the training site as soon as practicable after receiving notification of an un-repairable failure. The contractor will not wait for the failed set to be returned before sending the replacement set to the site.
C.12.6.7 In periods of heavy usage and competing support requirements, the priority of the contractors effort shall be on supporting issued equipment during periods when equipment is in use in the field, followed by preparation and issue of the next equipment scheduled for issue, followed by acceptance of equipment being turned back in, followed by repair of non-operational equipment.
C.12.6.8 The contractor shall train RSLF soldiers in the use of the TWGSS at the Tabuk facility. The contractor shall conduct training
IAW a Program of Instruction (POI) to be prepared by the contractor and approved by SPMO. The contractor shall operate the TWGSS facility and repairing and maintaining the TWGSS equipment for the entire period of Contract performance.
C.12.6.9 The contractor shall train RSLF students, in English, on operation and maintenance of the following TWGSS systems:
a. M1A2 TWGSS
b. M1A2s TWGSS
c. M60A3 TWGSS
d. Piranha TWGSS
e. LAV TWGSS
C.12.6.10 The contractor shall provide a one (1) week operation and maintenance training course for TWGSS equipment configured for use on and with the High Mobility Multipurpose Wheeled Vehicle (HMMWV) to be presented in English for RSLF students.
C.12.6.11 SPMO will provide proposed dates for training sessions and will submit these to the contractor. SPMO will notify the contractor 30 days prior to the class taking place.
C.12.7 The contractor shall provide operation and maintenance training for both types of Multiple Integrated Laser Engagement System
(MILES) equipment. These training efforts shall be conducted in the provided Armor Institute warehouse in Tabuk or an alternate facility designated by SPMO.
C.12.7.1 The contractor shall train up to five (5) RSLF soldiers in the operation of the MILES at whichever MILES facility is operational. SPMO will notify the contractor 30 days prior to the class taking place. The contractor shall conduct training IAW a
Program of Instruction (POI) to be prepared by the contractor and approved by the SPMO. The contractor shall operate the active MILES facility and repairing and maintaining the MILES equipment for the entire period of Contract performance.
C.12.7.2 Travel will be required for work that is to be performed at a location other than the employees' normal work site. Locations will include trips to Tabuk, Riyadh, KKMC, Khamis Mushait, Jubail, Dammam, Jeddah, Taif and the United States.
C.12.7.3 The contractor shall conduct scheduled and unscheduled maintenance on the MILES equipment IAW the current version of SMM 9-6920-
908-24- series of technical manuals. Equipment or components that are beyond the contractors capability to repair shall be returned to the OEM for repair and return IAW Paragraph C.5.1.
C.12.7.4 The contractor shall maintain records of all services and repair actions performed on the MILES equipment, and shall provide a monthly report of equipment operational readiness status to the SPMO. This report shall include status of repair and return items and parts purchase requests IAW CDRL A007, Miles Repair Report.
C.12.7.5 The contractor shall provide technical support for MILES equipment issued to RSLF personnel. The technical support shall include troubleshooting, maintenance, and Direct Exchange (DX) at the field site on an on-call basis. The DX capability shall include the presence of a complete spare MILES kit for all types of vehicles equipped with MILES available at the field site. The contractor will also provide on-the-job training to RSLF personnel for the installation, operation, maintenance, troubleshooting and After Action
Reviews of the MILES.
C.12.7.6 MILES in use at the Tactical Training Center will have a dedicated maintenance contact person present the entire time an exercise is being conducted. This individual will provide on-the-spot troubleshooting, maintenance, and field repair of the MILES to ensure minimal delay to training efforts. In the event repairs cannot be completed in the field or in a timely manner, this individual will DX the equipment and ensure that the replacement unit is functional.
C.12.7.7 For MILES in use at other sites the contractor shall provide maintenance support from whichever Tabuk warehouse is operational
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but not both. The contractor shall, to the best of its ability, arrange the shipment of replacement MILES sets to the RSLF unit operating at these sites as soon as practicable after receiving notification of an unrepairable failure. In any case, the Contractor will not wait for the failed set to be returned before sending the replacement set to the site.
C.12.7.8 The contractor shall operate and maintain the Saudi Portable Instrumented Range System (SPIRS) trailer. The contractor shall train selected RSLF personnel in the operation of the SPIRS trailer and train RSLF personnel in the preparation and presentation of
After Action Reviews using its capabilities.
C.12.7.9 In periods of heavy usage and competing support requirements, the priority of the contractors effort shall be first to the RSLF units in the TTC and secondly to RSLF units operating elsewhere. Within each training area, the priority will be on troubleshooting and maintaining issued equipment during periods when equipment is in use in the field, followed by preparation and issue of the next equipment scheduled for issue, followed by acceptance of equipment being turned back in, followed by repair of non-operational equipment.
C.12.7.10 The contractor shall provide a two (2) week class covering the operation and maintenance of all MILES equipment to be presented in English for up to eight (8) RSLF students. Dates will be provided to the contractor by SPMO.
C.12.7.11 The contractor shall provide repair, troubleshooting, training, and maintenance for the Improved Tank Gunfire Simulator (ITGS)
Service and maintenance actions on the ITGS shall only be performed when it is empty of all cartridges. The contractor shall assure the
ITGS is empty of all cartridges.
C.12.8 The contractor shall provide a two (2) week class covering Prescribed Load List (PLL) procedures, presented in English for up to eight (8) RSLF students. This PLL course shall be taught by a trainer capable of performing and teaching PLL procedures.
C.12.8.1 The contractor shall provide an interpreter for the PLL training.
C.12.9 The contractor shall provide Information Technology support to the Armor Institute and other SWORD Project locations/facilities as requested. This Information Technology support shall include troubleshooting and/or updating hardware and software on all servers, work stations, network devices and connectivity in the Armor Institute Computer Facility, Armor Institute network, SPMO/contractor network, Simulation Center, and the English Lab.
C.12.10 M1A2S NEW EQUIPMENT TRAINING SUPPORT
C.12.10.1 The contractor shall provide New Equipment Training (NET) support to the RSLF Armor Corps. The support shall consist of operator and maintenance training associated with the M1A2S tank configuration.
C.12.10.2 The contractor shall conduct training for RSLF personnel on the following topics:
a) The training of Master Gunners.
b) The training of Tank Commanders and Gunners.
c) The training of Tank Drivers.
d) The training of Heavy Vehicle Mechanics on organizational level and direct support level maintenance.
e) The training of Tank Hull Mechanics including direct support and general support mechanics.
f) The training of Tank Turret Mechanics including direct support and general support mechanics.
g) The training of Fire Control System Mechanics, including direct and general support mechanics.
C.12.11 ENGLISH LANGUAGE TRAINING
C.12.11.1 The contractor shall conduct English-language training courses utilizing English to Arabic instructor-translators capable of teaching the English Language to RSLF operators and mechanics of the M1A2 and M1A2S tanks. Courses shall consist of up to 40 RSLF students per class, and shall be conducted in cycles continuously through the entire period of Contract performance. The SOW of these courses shall be to teach the soldiers to read and understand what the data plates, stencils, markings, technical manuals and any other items that these individuals will see during their normal duties mean.
C.12.11.2 The contractor shall provide support to the OCONUS Armor Institute English Language Lab (ELL) to RSLF Instructors for the purpose of preparing students for a future CONUS English Language Course (ELC), unassociated with this SOW. The ELL prep courses shall be held in-person and conducted in cycles throughout the length of the contract, utilizing course materials (workbooks), electronic/virtual training, PowerPoint and verbal instruction. The purpose of this introductory course is to determine the strongest candidates to graduate to the CONUS ELC.
C.12.12 EQUIPMENT WAREHOUSING
C.12.12.1 The contractor shall organize, manage, and operate a warehouse for the storage, security, accountability and reissue of components removed from the M1A2 tanks prior to shipment to the US and reissue of those components once the M1A2S tanks have been returned. The warehouse shall also store and the contractor shall be responsible for the accountability and security of components
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bought for the facility that are shipped to Tabuk. The contractor shall also store, maintain, secure, account for, issue and turn-in all equipment and/or tools and other items required for the de-processing of the tanks upon their return.
C.13 FIRE SUPPRESSION SYSTEM
The contractor is authorized to use the vehicle Fire Suppression System designated for use by the RSLF.
C.14 TRAVEL
C.14.1 Travel will be required for work that is to be performed at a location other than the employees' normal work site. Locations include trips to Tabuk, Riyadh, KKMC, Khamis Mushait, Jubail, Dammam, Jeddah, Taif and the United States.
C.14.2 Antiterrorism (AT) Awareness Training for Contractors Traveling OCONUS
Contractor employees and associated subcontractor employees shall receive government-provided Anti-Terrorism (AT) awareness training specific to the area of responsibility (AOR) as directed by AR 525-13. Specific AOR training content is to be directed by the combatant commander, with the unit Anti-Terrorism Officer (ATO) being the local point of contact.
C.15 TEMPORARY DUTY ASSIGNMENTS (TDY)
C.15.1 Temporary Duty Assignments (TDY) shall not normally exceed 30 days. Any assignment or series of assignments that should reasonably be interpreted as being continuous which exceeds 30 days shall be considered Temporary Relocation.
C.15.2 All travel requirements shall follow Joint Travel Regulation (JTR) policies.
C.16 LAV REACH BACK
C.16 The contractor shall provide technical support requirements for the CLS Light Armored Vehicles (LAVs) in the Kingdom of Saudi
Arabia (KSA). All activities shall be coordinated through the COR with the GD Arabia FSR and Program Manager.
C.16.1 The contractor shall provide training to RSLF on Operator and Maintenance on all LAV variants:
Light Armored Vehicles (LAV)
LAV - 25 (Troop Carrier)
LAV - PC (Mortar Carrier)
LAV - AT (Anti-Tank)
LAV - CC (Cmd & Control)
LAV - R (Recovery Vehicle)
LAV - A (Ambulance)
C.17 SECURITY REQUIREMENTS
C.17.1 Classification
The contract will not require access to classified information in performance of this contract. The contractor will have access to
Controlled Unclassified information (CUI). CUI provided to or generated pursuant to this contract shall be protected. The procedures for the protection of CUI are below and in DFARS 252.204-7012.
C. 17.1.1 General: There are types of information that are not classified but that require application of access and distribution _______ controls and protective measures for a variety of reasons. This information is known as controlled unclassified information (CUI). The types of information considered CUI for the program are information marked For Official Use Only by the U.S. Government and technical information. When handling CUI material, all personnel are to comply with these requirements and follow their company policy and/or applicable Proprietary Information Agreements (PIA) concerning the protection of proprietary information in situations not clearly stated herein.
C. 17.1.2 Technical Information Description: Any recorded information related to experimental, developmental, or engineering works that _________________________________ can be used to define an engineering or manufacturing process, or can be used to design, procure, produce, support, maintain, operate, repair, or overhaul program material. The information may be graphic or pictorial delineations in media (e.g., computer software, drawings, or photographs), text in specifications, related performance or design documents, or computer printouts.
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