Vitrium SOW 5966315.docx

National Institutes of Health/Office of Extramural Research/electronic Research Administration Statement of Work Vitrium Content Protection & DRM Scope:

The National Institutes of Health, Office of the Director, Office of Extramural Research, electronic Research Administration has a requirement for the purchase of Vitrium Content Protection & DRM.

This is a Statement of Work (SoW) for commercial items in accordance with the format under Simplified Acquisition Procedures at Federal Acquisition Regulation (FAR) Subpart 12.603, supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This solicitation document incorporates provisions and clauses that are in effect in the March 2005 Federal Acquisition Regulation (FAR) Revision, including all FAR Circulars issued as of the date of this synopsis. The North American Industry Classification System (NAICS) code is 541512, Computer Systems Design Services.

It is the intent of The National Institutes of Health, Office of the Director/Office of Extramural Research/electronic Research Administration to purchase Vitrium Content Protection & DRM.

Contractor Requirements:

Provide as follows:

BASE YEAR

OPTION YEAR ONE (1)

OPTION YEAR TWO (2)

1. Vitrium Security Enterprise Installed License – Annual Subscription

· Annual subscription to Vitrium’s enterprise content protection and digital rights management (DRM) solution including 1 production license + 4 non-production licenses (see IMPORTANT NOTE below)

· Complete protection and control of The NIH digital content1

· Your choice of over 20 DRM policies and licensing controls with configurable permission levels

· Distribution of protected content to authorized users with single sign-on lite (SSO) capabilities

· Access to user activity logs and other advanced analytics and engagement data

· Access to all the latest upgrades, releases, and maintenance

· Unlimited users; unlimited document processing

2. Elite Support

· Unlimited support tickets throughout your annual subscription

· Support via phone, email and/or virtual meeting

· Access to senior-level technical support as needed

· Access to Vitrium’s Knowledge Base at https://support.vitrium.com

· Vitrium’s support policy: https://www.vitrium.com/support-policy

3. Vitrium Implementation & Installation Services

· Assistance with installing the Vitrium Security software on the NIH server environment

· Training and assistance on mapping out the ideal set-up and DRM policies to use

· A dedicated Project Manager to assist you in meeting your ideal launch date

· Access to senior-level technical support and development assistance throughout the project

· Recommendations on which Vitrium APIs to use

· Assistance to develop the JSON API web app code and configure SSO settings

· Training your business teams and development teams on how to use the software

· Training your front-line customer care teams on how to support your clients (the end users)

· Assistance during your go-live and providing post go-live support

NIH will be responsible for setting up the server environment where the Vitrium Security software will be installed, as well as for the ongoing maintenance of those servers. The server specs can be found here: www.vitrium.com/server-requirements

Period of Performance & Cost:

Support will be for a Base Year and two (12 month) Option Periods. Award will be made to the vendor based on lowest price technically accepted (LPTA).

Contract Type: Fixed Price Special Instructions:

1. Upon contract award, the company must submit the following information to eRAOpsProcure@mail.nih.gov :

1. Order Number:

1. Manufacturer/Publisher:

1. Product Name:

1. Product Description:

1. Version:

1. License Count:

1. Type of License Agreement: On-Going Software Maintenance

1. License Expiration Date:

1. Vendor/Reseller:

1. Vendor Technical Support Point of Contact Information:

1. Vendor Administrative Support Point of Contact Information:

1. Copy of End User License and/or Maintenance Agreement

1. When submitting a copy of the invoice to OFM for payment. Please submit an electronic copy to the eRA Vendor Invoices Mailbox, at invoices6@mail.nih.gov.

The Contract Officer Representatives are as follows:

Pastore, Deanna W: 301-402-5568 pastored@od.nih.gov And:

Kevin Bien W: 301-496-4596 yu-kay.bien@nih.gov

Additional Provisions:

At any time during the life of this contract, the Government may also request new or revised products and services under this contract. New or revised products may include, but are not limited to, existing products at a higher license count, new versions of existing products and/or additional products not currently included under this contract.

Quoted prices for new or revised products and services shall be constructed in accordance with the pricing structure guidelines established at the time of the original contract award. Discounts shall be at the same or greater discount level as the original contract award product prices.

The Government reserves the right to accept all, none, or some of the requested changes. Any requested changes shall become effective ONLY upon written acceptance by the Contracting Office.

52.239-1 Privacy or Security Safeguards (AUG 1996)

(a) The Contractor shall not publish or disclose in any manner, without the Contracting Officer’s written consent, the details of any safeguards either designed or developed by the Contractor under this contract or otherwise provided by the Government.

(b) To the extent required to carry out a program of inspection to safeguard against threats and hazards to the security, integrity, and confidentiality of Government data, the Contractor shall afford the Government access to the Contractor’s facilities, installations, technical capabilities, operations, documentation, records, and databases.

(c) If new or unanticipated threats or hazards are discovered by either the Government or the Contractor, or if existing safeguards have ceased to function, the discoverer shall immediately bring the situation to the attention of the other party.

352.224-71 CONFIDENTIAL INFORMATION (DEC 2015)

(a) Confidential Information, as used in this clause, means information or data of a personal nature about an individual, or proprietary information or data submitted by or pertaining to an institution or organization.

(b) Specific information or categories of information that the Government will furnish to the Contractor, or that the Contractor is expected to generate, which are confidential may be identified elsewhere in this contract. The Contracting Officer may modify this contract to identify Confidential Information from time to time during performance.

(c) Confidential Information or records shall not be disclosed by the Contractor until:

(1) Written advance notice of at least 45 days shall be provided to the Contracting Officer of the Contractor's intent to release findings of studies or research, to which an agency response may be appropriate to protect the public interest or that of the agency.

(2) For information provided by or on behalf of the government,

(i) The publication or dissemination of the following types of information are restricted under this contract: [INSERT RESTRICTED TYPES OF INFORMATION. IF NONE, SO STATE.]

(ii) The reason(s) for restricting the types of information identified in subparagraph (i) is/are: [STATE WHY THE PUBLIC OR GOVERNMENT INTEREST REQUIRES THE RESTRICTION OF EACH TYPE OF INFORMATION. ANY BASIS FOR NONDISCLOSURE WHICH WOULD BE VALID UNDER THE FREEDOM OF INFORMATION ACT IS SUFFICIENT UNDER THIS CLAUSE.]

(iii) Written advance notice of at least 45 days shall be provided to the Contracting Officer of the Contractor's intent to disseminate or publish information identified in subparagraph (2)(i). The contractor shall not disseminate or publish such information without the written consent of the Contracting Officer.

(d) Whenever the Contractor is uncertain with regard to the confidentiality of or a property interest in information under this contract, the Contractor should consult with the Contracting Officer prior to any release, disclosure, dissemination, or publication.

Section 508 of the Rehabilitation Act (29 U.S.C. § 794d) Software with Graphic User Interface (GUI) must comply with the Section 508. Please provide statement on quote that software is 508 compliant.

The Section 508 standards applicable to this contract/order are identified below:

links.

The contractor must provide a written Section 508 conformance certification due at the end of each order/contract exceeding $100,000 when the order/contract duration is one year or less. If it is determined by the Government that EIT products and services provided by the Contractor do not conform to the described accessibility in the Product Assessment Template, remediation of the products and/or services to the level of conformance specified in the vendor's Product Assessment Template will be the responsibility of the Contractor at its own expense.

In the event of a modification(s) to the contract/order, which adds new EIT products and services or revised the type of, or specifications for, products and services the Contractor is to provide, including EIT deliverables such as electronic documents and reports, the Contracting Officer may require that the contractor submit a completed HHS Section 508 Product Assessment Template to assist the Government in determining that the EIT products and services support Section 508 accessibility requirements. Instructions for documenting accessibility via the HHS Section 508 Product Assessment Template may be found at http://508.hhs.gov.