Federal Supply Schedule V797P3458K

DEPARTMENT OF VETERANS AFFAIRS

Authorized Federal Supply Schedule Price List

Supplement No. 3 Contract No. V797P-3458k, SIN A-92, ScriptPro USA Inc.

Prices Shown Herein are Net (discount deducted)

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address GSA Advantage! is: GSAAdvantage.gov.

ScriptPro USA Inc.

5828 Reeds Road Mission, KS 66202-2740

Medical Equipment and Supplies FSC Group 65, Part II, Section A FSC Classes 6515 & 6530 Contract No: V797P-3458k Contract Period: March 1, 1999 through February 28, 2009 Contractor: ScriptPro USA Inc. ("ScriptPro"), 5828 Reeds Road, Mission, KS 66202-2740

800.606.7628 (Toll Free), 913.384.1008 (Voice), 913.432.4735 (Fax) www.scriptpro.com Contract Administration Source: Department of Veterans Affairs Business Size: Other

CUSTOMER INFORMATION:

1) Awarded special item numbers:

Special Item Number Details on Page No.

A-92 2

2) Maximum Order:

Special Item Number Maximum Order A-92 $450,000

3) Minimum Order: $100

4) Geographic Coverage: Delivery within 48 contiguous states and D.C.

5) Point of Production: Mission, Johnson County, Kansas

6) Net Price: See Page 2.

7) Quantity Discounts: None

8) Prompt Payment Terms: See Page 25.

9a) Government Commercial Credit Card: Accepted 9b) Discount for Payment by Government Credit Card: No additional discount.

10) Foreign Items: Domestic End Products only.

11a) Time of Delivery: Within 90 days ARO.

11b) Expedited Delivery: Expedited delivery is not possible due to time needed for implementation of equipment.

11c) Overnight and 2-Day Delivery: No overnight and 2-day delivery.

11d) Urgent Requirements: Urgent requirement is not possible due to time needed for implementation of equipment.

12) F.O.B. Points: Destination 48 States and D.C. Point of exportation Alaska, Hawaii and Puerto Rico.

13a) Ordering Address: ScriptPro USA Inc., 5828 Reeds Road, Mission, KS 66202 13b) Ordering Procedures: Purchase Orders may be faxed to 913.432.4735 or emailed to contracts@scriptpro.com

14) Payment Address: ScriptPro USA Inc., 5828 Reeds Road, Mission, KS 66202, EIN 74-2838351

15) Warranty Provision and Returned Goods Policy: See Page 25.

16) Export Packing Charges: Domestic delivery only.

17) Terms and Conditions of Government Purchase Card Acceptance: Government credit card accepted, no additional discount.

18) Terms and Conditions of Rental, Maintenance and Repair: See Page 25.

19) Terms and Conditions of Installation: See Page 25.

20) Terms and Conditions of Repair Parts: Included in Customer Technical Support Plan, Page 26.

21) List of Service and Distribution Points: ScriptPro USA Inc., 5828 Reeds Road, Mission, KS 66202

22) List of Participating Dealers: None

23) Preventative Maintenance: Included in Customer Technical Support Plan, Page 26.

24) Special Attributes: None

25) Data Universal Number System (DUNS) Number: DUNS#: 02-448-2296

26) Notification Regarding Registration in Central Contractor Registration (CCR) Database: Yes, registered in

Central Contractor Registration Database.

Net Price, Special Item Number A-92:

(Prices shown are net, discount deducted)

Contract Number SIN Catalog Number Product Description FSS Price UOM

Priced

Unit of

Sale

UOM

3458K A-92 SP 200

SP 200, Robotic Prescription Dispensing System, Purchase $155,520 EA EA

3458K A-92 SP 200 5YR

SP 200, Robotic Prescription Dispensing System, Five Year Operating Lease $3,210 EA EA

3458K A-92 SP 200 48ICS

SP 200, Robotic Prescription Dispensing System, Installation

- Within 48 Contiguous States and D.C. $20,655 EA EA

3458K A-92 SP 200 IO48

SP 200, Robotic Prescription Dispensing System, Installation

- Outside 48 Contiguous States and D.C. $28,917 EA EA

3458K A-92 SP 200 S48

SP 200, Robotic Prescription Dispensing System, Full Service Customer Support - Within 48 Contiguous States and D.C. $588 EA EA

3458K A-92 SP 200 SO48

SP 200, Robotic Prescription Dispensing System, Full Service Customer Support - Outside 48 Contiguous States and D.C. $970 EA EA

3458K A-92 SP 200/ACC

SP 200, Robotic Prescription Dispensing System with Automated Control Center, Purchase $174,240 EA EA

3458K A-92 SP 200/ACC 5YR

SP 200, Robotic Prescription Dispensing System with Automated Control Center, Five Year Operating Lease $3,675 EA EA

3458K A-92 SP 200/ACC 48ICS

SP 200, Robotic Prescription Dispensing System with Automated Control Center, Installation - Within 48 Contiguous States and D.C. $27,030 EA EA

3458K A-92 SP 200/ACC IO48

SP 200, Robotic Prescription Dispensing System with Automated Control Center, Installation - Outside 48 Contiguous States and D.C. $32,147 EA EA

3458K A-92 SP 200/ACC S48

SP 200, Robotic Prescription Dispensing System with Automated Control Center, Full Service Customer Support - Within 48 Contiguous States and D.C. $652 EA EA

3458K A-92 SP 200/ACC SO48

SP 200, Robotic Prescription Dispensing System with Automated Control Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $1,045 EA EA

3458K A-92 SP 200/CCC

SP 200, Robotic Prescription Dispensing System with Collating Control Center, Purchase $163,680 EA EA

3458K A-92 SP 200/CCC 5YR

SP 200, Robotic Prescription Dispensing System with Collating Control Center, Five Year Operating Lease $3,382 EA EA

3458K A-92 SP 200/CCC 48ICS

SP 200, Robotic Prescription Dispensing System with Collating Control Center, Installation - Within 48 Contiguous States and D.C. $21,930 EA EA

3458K A-92 SP 200/CCC IO48

SP 200, Robotic Prescription Dispensing System with Collating Control Center, Installation - Outside 48 Contiguous States and D.C. $30,830 EA EA

3458K A-92 SP 200/CCC S48

SP 200, Robotic Prescription Dispensing System with Collating Control Center, Full Service Customer Support - Within 48 Contiguous States and D.C. $644 EA EA

3458K A-92 SP 200/CCC SO48

SP 200, Robotic Prescription Dispensing System with Collating Control Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $1,062 EA EA

3458K A-92 SP 100

SP 100, Robotic Prescription Dispensing System, Purchase $122,880 EA EA

3458K A-92 SP 100 5YR

SP 100, Robotic Prescription Dispensing System, Five Year Operating Lease $2,568 EA EA

3458K A-92 SP 100 48ICS

SP 100, Robotic Prescription Dispensing System, Installation

- Within 48 Contiguous States and D.C. $17,510 EA EA

3458K A-92 SP 100 IO48

SP 100, Robotic Prescription Dispensing System, Installation

- Outside 48 Contiguous States and D.C. $24,565 EA EA

3458K A-92 SP 100 S48

SP 100, Robotic Prescription Dispensing System, Full Service Customer Support - Within 48 Contiguous States and D.C. $561 EA EA

3458K A-92 SP 100 SO48

SP 100, Robotic Prescription Dispensing System, Full Service Customer Support - Outside 48 Contiguous States and D.C. $926 EA EA

3458K A-92 SP 100/ACC

SP 100, Robotic Prescription Dispensing System, with Automated Control Center, Purchase $141,600 EA EA

3458K A-92 SP 100/ACC 5YR

SP 100, Robotic Prescription Dispensing System with Automated Control Center, Five Year Operating Lease $3,033 EA EA

3458K A-92 SP 100/ACC 48ICS

SP100, Robotic Prescription Dispensing System with Automated Control Center, Installation - Within 48 Contiguous States and D.C. $23,885 EA EA

3458K A-92 SP 100/ACC IO48

SP 100, Robotic Prescription Dispensing System with Automated Control Center, Installation - Outside 48 Contiguous States and D.C. $27,795 EA EA

3458K A-92 SP 100/ACC S48

SP 100, Robotic Prescription Dispensing System with Automated Control Center, Full Service Customer Support - Within 48 Contiguous States and D.C. $621 EA EA

3458K A-92 SP 100/ACC SO48

SP 100, Robotic Prescription Dispensing System with Automated Control Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $999 EA EA

3458K A-92 SP 100/CCC

SP 100, Robotic Prescription Dispensing System, with Collating Control Center, Purchase $134,222 EA EA

3458K A-92 SP 100/CCC 5YR

SP 100, Robotic Prescription Dispensing System with Collating Control Center, Five Year Operating Lease $2,740 EA EA

3458K A-92 SP 100/CCC 48ICS

SP 100, Robotic Prescription Dispensing System with Collating Control Center, Installation - Within 48 Contiguous States and D.C. $18,785 EA EA

3458K A-92 SP 100/CCC IO48

SP 100, Robotic Prescription Dispensing System with Collating Control Center, Installation - Outside 48 Contiguous States and D.C. $26,478 EA EA

3458K A-92 SP 100/CCC S48

SP 100, Robotic Prescription Dispensing System with Collating Control Center, Full Service

Contiguous States and D.C. $617 EA EA

3458K A-92 SP 100/CCC SO48

SP 100, Robotic Prescription Dispensing System with Collating Control Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $1,018 EA EA

3458K A-92 SPUD

SP Unit Dispenser, Robotic Pharmaceutical Dispensing System, Purchase $115,200 EA EA

3458K A-92 SPUD 5YR

SP Unit Dispenser, Robotic Prescription Dispensing System, Five Year Operating Lease $2,390 EA EA

3458K A-92 SPUD 48ICS

SP Unit Dispenser, Robotic Pharmaceutical Dispensing System,, Installation - Within 48 Contiguous States and D.C. $15,300 EA EA

3458K A-92 SPUD IO48

SP Unit Dispenser, Robotic Pharmaceutical Dispensing System,, Installation - Outside 48 Contiguous States and D.C. $21,420 EA EA

3458K A-92 SPUD S48

SP Unit Dispenser, Robotic Pharmaceutical Dispensing System,, Full Service Customer Support - Within 48 Contiguous States and D.C. $443 EA EA

3458K A-92 SPUD SO48

SP Unit Dispenser, Robotic Pharmaceutical Dispensing System,, Full Service Customer Support - Outside 48 Contiguous States and D.C. $731 EA EA

3458K A-92 MINI SPUD

SP Unit Dispenser Mini, Robotic Pharmaceutical Dispensing System, Purchase $92,160 EA EA

3458K A-92 MINI SPUD 5YR

SP Unit Dispenser Mini, Robotic Pharmaceutical Dispensing System, Five Year Operating Lease $1,910 EA EA

3458K A-92 MINI SPUD 48ICS

SP Unit Dispenser Mini, Robotic Pharmaceutical Dispensing System, Installation - Within 48 Contiguous States and D.C. $13,005 EA EA

3458K A-92 MINI SPUD IO48

SP Unit Dispenser Mini, Robotic Pharmaceutical Dispensing System, Installation - Outside 48 Contiguous States and D.C. $18,190 EA EA

3458K A-92 MINI SPUD S48

SP Unit Dispenser Mini, Robotic Pharmaceutical Dispensing System, Full Service Customer Support - Within 48 Contiguous States and D.C. $420 EA EA

3458K A-92 MINI SPUD SO48

SP Unit Dispenser Mini, Robotic Pharmaceutical Dispensing System, Full Service Customer Support - Outside 48 Contiguous States and D.C. $693 EA EA

3458K A-92 SPACE

SP Automation Center, Prescription Dispensing Automation Center, Purchase $177,600 EA EA

3458K A-92 SPACE 5YR

SP Automation Center, Prescription Dispensing Automation Center, Five Year Operating Lease $3,712 EA EA

3458K A-92 SPACE 48ICS

SP Automation Center, Prescription Dispensing Automation Center, Installation - Within 48 Contiguous States and D.C. $22,610 EA EA

3458K A-92 SPACE IO48

SP Automation Center, Prescription Dispensing Automation Center, Installation - Outside 48 Contiguous States and D.C. $30,940 EA EA

3458K A-92 SPACE S48

SP Automation Center, Prescription Dispensing Automation Center, Full Service Customer Support - Within 48 Contiguous States and D.C. $940 EA EA

3458K A-92 SPACE SO48

SP Automation Center, Prescription Dispensing Automation Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $1,551 EA EA

3458K A-92 SPACE 200

SP Automation Center 200, Prescription Dispensing Automation Center, Purchase $208,800 EA EA

3458K A-92 SPACE 200 5YR

SP Automation Center 200, Prescription Dispensing Automation Center, Five Year Operating Lease $4,310 EA EA

3458K A-92 SPACE 200 48ICS

SP Automation Center 200, Prescription Dispensing Automation Center, Installation - Within 48 Contiguous States and D.C. $25,755 EA EA

3458K A-92 SPACE 200 IO48

SP Automation Center 200, Prescription Dispensing Automation Center, Installation - Outside 48 Contiguous States and D.C. $35,292 EA EA

3458K A-92 SPACE 200 S48

SP Automation Center 200, Prescription Dispensing Automation Center, Full Service Customer Support - Within 48 Contiguous States and D.C. $1,059 EA EA

3458K A-92 SPACE 200 SO48

SP Automation Center 200, Prescription Dispensing Automation Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $1,747 EA EA

3458K A-92 SPACE COMBO 200

SP Automation Center Combo 200, Prescription Dispensing Automation Center, Purchase $193,200 EA EA

3458K A-92 SPACE COMBO 200 5YR

SP Automation Center Combo 200, Prescription Dispensing Automation Center, Five Year Operating Lease $4,010 EA EA

3458K A-92 SPACE COMBO 200 48ICS

SP Automation Center Combo 200, Prescription Dispensing Automation Center, Installation - Within 48 Contiguous States and D.C. $24,183 EA EA

3458K A-92 SPACE COMBO 200 IO48

SP Automation Center Combo 200, Prescription Dispensing Automation Center, Installation - Outside 48 Contiguous States and D.C. $33,116 EA EA

3458K A-92 SPACE COMBO 200 S48

SP Automation Center Combo 200, Prescription Dispensing Automation Center, Full Service

Contiguous States and D.C. $1,003 EA EA

3458K A-92 SPACE COMBO 200 IO48

SP Automation Center Combo 200, Prescription Dispensing Automation Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $1,655 EA EA

3458K A-92 SPACE COMBO 100

SP Automation Center Combo 100, Prescription Dispensing Automation Center, Purchase $193,200 EA EA

3458K A-92 SPACE COMBO 100 5YR

SP Automation Center Combo 200, Prescription Dispensing Automation Center, Five Year Operating Lease $4,010 EA EA

3458K A-92 SPACE COMBO 100 48ICS

SP Automation Center Combo 100, Prescription Dispensing Automation Center, Installation - Within 48 Contiguous States and D.C. $24,183 EA EA

3458K A-92 SPACE COMBO 100 IO48

SP Automation Center Combo 100, Prescription Dispensing Automation Center, Installation - Outside 48 Contiguous States and D.C. $33,116 EA EA

3458K A-92 SPACE COMBO 100 IO48

SP Automation Center Combo 100, Prescription Dispensing Automation Center, Full Service Customer Support - Within 48 Contiguous States and D.C. $1,003 EA EA

3458K A-92 SPACE COMBO 100 S48

SP Automation Center Combo 100, Prescription Dispensing Automation Center, Full Service Customer Support - Outside 48 Contiguous States and D.C. $1,655 EA EA

3458K A-92 SP CENTRAL

SP Central Platform (includes 1 SP Central Server, 1 SP Station), Purchase $49,248 EA EA

3458K A-92 SP CENTRAL 5YR

SP Central Platform (includes 1 SP Central Server, 1 SP Station), Five Year Operating Lease $1,020 EA EA

3458K A-92 SP CENTRAL 48ICS

SP Central Platform (includes 1 SP Central Server, 1 SP Station), Installation - Within 48 Contiguous States and D.C. $6,541 EA EA

3458K A-92 SP CENTRAL IO48

SP Central Platform (includes 1 SP Central Server, 1 SP Station), Installation - Outside 48 Contiguous States and D.C. $9,159 EA EA

3458K A-92 SP CENTRAL S48

SP Central Platform (includes 1 SP Central Server, 1 SP Station), Full Service Customer Support

- Within 48 Contiguous States and D.C. $196 EA EA

3458K A-92 SP CENTRAL SO48

SP Central Platform (includes 1 SP Central Server, 1 SP Station), Full Service Customer Support

- Outside 48 Contiguous States and D.C. $323 EA EA

3458K A-92 SP CENTRAL EXPANDED

SP Central Expanded Platform (includes 1 SP Central Expanded Server, 1 SP Station), Purchase $62,640 EA EA

3458K A-92 SP CENTRAL EXPANDED 5YR

SP Central Expanded Platform (includes 1 SP Central Server, 1 SP Station), Five Year Operating Lease $1,325 EA EA

3458K A-92 SP CENTRAL EXPANDED 48ICS

SP Central Expanded Platform (includes 1 SP Central Server, 1 SP Station), Installation - Within 48 Contiguous States and D.C. $8,946 EA EA

3458K A-92 SP CENTRAL EXPANDED IO48

SP Central Expanded Platform (includes 1 SP Central Server, 1 SP Station), Installation - Outside 48 Contiguous States and D.C. $12,988 EA EA

3458K A-92 SP CENTRAL EXPANDED S48

SP Central Expanded Platform (includes 1 SP Central Server, 1 SP Station), Full Service Customer Support - Within 48 Contiguous States and D.C. $262 EA EA

3458K A-92 SP CENTRAL EXPANDED SO48

SP Central Platform (includes 1 SP Central Server, 1 SP Station), Full Service Customer Support

- Outside 48 Contiguous States and D.C. $432 EA EA

3458K A-92 REGIONAL SERVER

Pharmacy Regional Management System (projected release 1/1/07), Purchase $49,248 EA EA

3458K A-92 REGIONAL SERVER 5YR

Pharmacy Regional Management System, Five Year Operating Lease $1,020 EA EA

3458K A-92 REGIONAL SERVER 48ICS

Pharmacy Regional Management System, Installation - Within 48 Contiguous States and D.C. $6,541 EA EA

3458K A-92 REGIONAL SERVER IO48

Pharmacy Regional Management System, Installation - Outside 48 Contiguous States and D.C. $9,159 EA EA

3458K A-92 REGIONAL SERVER S48

Pharmacy Regional Management System, Full Service Customer Support - Within 48 Contiguous States and D.C. $381 EA EA

3458K A-92 REGIONAL SERVER SO48

Pharmacy Regional Management System, Full Service Customer Support - Outside 48 Contiguous States and D.C. $489 EA EA

3458K A-92 ENTERPRISE SERVER

SP Central Pharmacy Enterprise Management System, Purchase $125,280 EA EA

3458K A-92 ENTERPRISE SERVER 5YR

SP Central Pharmacy Enterprise Management System, Five Year Operating Lease $2,650 EA EA

3458K A-92 ENTERPRISE SERVER 48ICS

SP Central Pharmacy Enterprise Management System, Installation - Within 48 Contiguous States and D.C. $17,893 EA EA

3458K A-92 ENTERPRISE SERVER IO48

SP Central Pharmacy Enterprise Management System, Installation - Outside 48 Contiguous States and D.C. $25,976 EA EA

3458K A-92 ENTERPRISE SERVER S48

SP Central Pharmacy Enterprise Management System, Full Service Customer Support - Within 48 Contiguous States and D.C. $496 EA EA

3458K A-92 ENTERPRISE SERVER SO48

SP Central Pharmacy Enterprise Management System, Full Service Customer Support - Outside 48 Contiguous States and D.C.

$918 EA EA

3458K A-92 IMAGE SERVER

SP Central Image Server, Purchase $7,800 EA EA

3458K A-92 IMAGE SERVER 5YR

SP Central Image Server, Five Year Operating Lease $165 EA EA

3458K A-92 IMAGE SERVER 48ICS

SP Central Image Server, Installation - Within 48 Contiguous States and D.C. $1,050 EA EA

3458K A-92 IMAGE SERVER IO48

SP Central Image Server, Installation - Outside 48 Contiguous States and D.C. $1,466 EA EA

3458K A-92 IMAGE SERVER S48

SP Central Image Server, Full Service Customer Support - Within 48 Contiguous States and D.C. $84 EA EA

3458K A-92 IMAGE SERVER SO48

SP Central Image Server, Full Service Customer Support - Outside 48 Contiguous States and D.C. $139 EA EA

3458K A-92 IVR SERVER IVR Server, Purchase $9,408 EA EA

3458K A-92 IVR SERVER 5YR

IVR Server, Five Year Operating Lease $197 EA EA

3458K A-92 IVR SERVER 48ICS

IVR Server, Installation - Within 48 Contiguous States and D.C. $1,233 EA EA

3458K A-92 IVR SERVER IO48

IVR Server, Installation - Outside 48 Contiguous States and D.C. $1,649 EA EA

3458K A-92 IVR SERVER S48

IVR Server, Full Service Customer Support - Within 48 Contiguous States and D.C. $80 EA EA

3458K A-92 IVR SERVER SO48

IVR Server, Full Service Customer Support - Outside 48 Contiguous States and D.C. $135 EA EA

3458K A-92 SP STATION

SP Station, Prescription Dispensing Control Station, Purchase $20,112 EA EA

3458K A-92 SP STATION 5YR

SP Station, Prescription Dispensing Control Station, Five Year Operating Lease $415 EA EA

3458K A-92 SP STATION 48ICS

SP Station, Prescription Dispensing Control Station, Installation - Within 48 Contiguous States and D.C. $1,653 EA EA

3458K A-92 SP STATION IO48

SP Station, Prescription Dispensing Control Station, Installation - Outside 48 Contiguous States and D.C. $2,316 EA EA

3458K A-92 SP STATION S48

SP Station, Prescription Dispensing Control Station, Full Service Customer Support -and D.C. $73 EA EA

3458K A-92 SP STATION SO48

SP Station, Prescription Dispensing Control Station, Full Service Customer Support - Outside 48 Contiguous States and D.C. $120 EA EA

3458K A-92 SP CHECKPOINT

SP Checkpoint, Prescription Management Checkpoint, Purchase $9,053 EA EA

3458K A-92 SP CHECKPOINT 5YR

SP Checkpoint, Prescription Management Checkpoint, Five Year Operating Lease $190 EA EA

3458K A-92 SP CHECKPOINT 48ICS

SP Checkpoint, Prescription Management Checkpoint, Installation - Within 48 Contiguous States and D.C. $744 EA EA

3458K A-92 SP CHECKPOINT IO48

SP Checkpoint, Prescription Management Checkpoint, Installation - Outside 48 Contiguous States and D.C. $1,041 EA EA

3458K A-92 SP CHECKPOINT S48

SP Checkpoint, Prescription Management Checkpoint, Full Service Customer Support - Within 48 Contiguous States and D.C. $50 EA EA

3458K A-92 SP CHECKPOINT SO48

SP Checkpoint, Prescription Management Checkpoint, Full Service Customer Support - Outside 48 Contiguous States and D.C. $83 EA EA

3458K A-92 SCRIPT SCANNER

Script Scanner, Paper Prescription Input Scanner, Purchase $2,400 EA EA

3458K A-92 SCRIPT SCANNER 5YR

Script Scanner, Paper Prescription Input Scanner, Five Year Operating Lease $50 EA EA

3458K A-92 SCRIPT SCANNER 48ICS

Script Scanner, Paper Prescription Input Scanner, Installation - Within 48 Contiguous States and D.C. $323 EA EA

3458K A-92 SCRIPT SCANNER IO48

Script Scanner, Paper Prescription Input Scanner, Installation - Outside 48 Contiguous States and D.C. $451 EA EA

3458K A-92 SCRIPT SCANNER S48

Script Scanner, Paper Prescription Input Scanner, Full Service Customer Support - Within 48 Contiguous States and D.C. $68 EA EA

3458K A-92 SCRIPT SCANNER SO48

Script Scanner, Paper Prescription Input Scanner, Full Service Customer Support - Outside 48 Contiguous States and D.C. $85 EA EA

3458K A-92 WIRELESS SCANNER

Wireless Scanner, Wireless Bar Code Scanner, Purchase $600 EA EA

3458K A-92 WIRELESS SCANNER 5YR

Wireless Scanner, Wireless Bar Code Scanner, Five Year Operating Lease $15 EA EA

3458K A-92 WIRELESS SCANNER 48ICS

Wireless Scanner, Wireless Bar Code Scanner, Installation - Within 48 Contiguous States and D.C. $81 EA EA

3458K A-92 WIRELESS SCANNER IO48

Wireless Scanner, Wireless Bar Code Scanner, Installation - Outside 48 Contiguous States and D.C. $115 EA EA

3458K A-92 WIRELESS SCANNER S48

Wireless Scanner, Wireless Bar Code Scanner, Full Service Customer Support - Within 48 Contiguous States and D.C. $34 EA EA

3458K A-92 WIRELESS SCANNER SO48

Wireless Scanner, Wireless Bar Code Scanner, Full Service Customer Support - Outside 48 Contiguous States and D.C. $44 EA EA

3458K A-92

ELECTRONIC SIGNATURE

DEVICE

Electronic Signature Device, Purchase $1,368 EA EA

3458K A-92

ELECTRONIC SIGNATURE

DEVICE 5YR

Electronic Signature Device Five Year Operating Lease $30 EA EA

3458K A-92

ELECTRONIC SIGNATURE

DEVICE 48ICS

Electronic Signature Device, Installation - Within 48 Contiguous States and D.C. $183 EA EA

3458K A-92

ELECTRONIC SIGNATURE

DEVICE IO48

Wireless Scanner, Wireless Bar Code Scanner, Installation - Outside 48 Contiguous States and D.C. $259 EA EA

3458K A-92

ELECTRONIC SIGNATURE

DEVICE S48

Electronic Signature Device, Full Service Customer Support - Within 48 Contiguous States and D.C. $78 EA EA

3458K A-92

ELECTRONIC SIGNATURE

DEVICE SO48

Electronic Signature Device, Full Service Customer Support - Outside 48 Contiguous States and D.C. $98 EA EA

3458K A-92 NOTICE BOARD

Notice Board, Prescription Notification Board, Purchase $7,200 EA EA

3458K A-92 NOTICE BOARD 5YR

Notice Board, Prescription Notification Board, Five Year Operating Lease $150 EA EA

3458K A-92 NOTICE BOARD 48ICS

Notice Board, Prescription Notification Board, Installation - Within 48 Contiguous States and D.C. $969 EA EA

3458K A-92 NOTICE BOARD IO48

Notice Board, Prescription Notification Board, Installation - Outside 48 Contiguous States and D.C. $1,352 EA EA

3458K A-92 NOTICE BOARD S48

Notice Board, Prescription Notification Board, Full Service Customer Support - Within 48 Contiguous States and D.C. $118 EA EA

3458K A-92 NOTICE BOARD SO48

Notice Board, Prescription Notification Board, Full Service Customer Support - Outside 48 Contiguous States and D.C. $177 EA EA

3458K A-92 NOTICE BOARD XL

Notice Board XL, Prescription Notification Board, Purchase $9,504 EA EA

3458K A-92 NOTICE BOARD XL 5YR

Notice Board XL, Prescription Notification Board, Five Year Operating Lease $200 EA EA

3458K A-92 NOTICE BOARD XL 48ICS

Notice Board XL, Prescription Notification Board, Installation - Within 48 Contiguous States and D.C. $1,573 EA EA

3458K A-92 NOTICE BOARD XL IO48

Notice Board XL, Prescription Notification Board, Installation - Outside 48 Contiguous States and D.C. $1,828 EA EA

3458K A-92 NOTICE BOARD XL S48

Notice Board XL, Prescription Notification Board, Full Service

Contiguous States and D.C. $168 EA EA

3458K A-92 NOTICE BOARD XL SO48

Notice Board XL, Prescription Notification Board, Full Service Customer Support - Outside 48 Contiguous States and D.C. $218 EA EA

3458K A-92 INSPECTION CAMERA Inspection Camera, Purchase $1,872 EA EA

3458K A-92 INSPECTION CAMERA 5YR

Inspection Camera, Five Year Operating Lease $35 EA EA

3458K A-92 INSPECTION CAMERA 48ICS

Inspection Camera, Installation - Within 48 Contiguous States and D.C. $251 EA EA

3458K A-92 INSPECTION CAMERA IO48

Inspection Camera, Installation - Outside 48 Contiguous States and D.C. $349 EA EA

3458K A-92 INSPECTION CAMERA S48

Inspection Camera, Full Service Customer Support - Within 48 Contiguous States and D.C. $22 EA EA

3458K A-92 INSPECTION CAMERA SO48

Inspection Camera, Full Service Customer Support - Outside 48 Contiguous States and D.C. $36 EA EA

3458K A-92 CLIENT VIDEO PACKAGE Client Video Package, Purchase $4,378 EA EA

3458K A-92 CLIENT VIDEO PACKAGE 5YR

Client Video Package, Five Year Operating Lease $80 EA EA

3458K A-92 CLIENT VIDEO PACKAGE 48ICS

Client Video Package, Installation - Within 48 Contiguous States and D.C. $582 EA EA

3458K A-92 CLIENT VIDEO PACKAGE IO48

Client Video Package, Installation - Outside 48 Contiguous States and D.C. $701 EA EA

3458K A-92 CLIENT VIDEO PACKAGE S48

Client Video Package, Full Service Customer Support - Within 48 Contiguous States and D.C. $40 EA EA

3458K A-92 CLIENT VIDEO PACKAGE SO48

Client Video Package, Full Service Customer Support - Outside 48 Contiguous States and D.C. $48 EA EA

3458K A-92 IVR LINE ADD-ON

IVR Line Add-On, IVR 4 Phone Line Add-On, Purchase $1,171 EA EA

3458K A-92 IVR LINE ADD-ON 5YR

IVR Line Add-On, IVR 4 Phone Line Add-On, Five Year Operating Lease $23 EA EA

3458K A-92 IVR LINE ADD-ON 48ICS

IVR Line Add-On, IVR 4 Phone Line Add-On, Installation -and D.C. $0 EA EA

3458K A-92 IVR LINE ADD-ON IO48

IVR Line Add-On, IVR 4 Phone Line Add-On, Installation - Outside 48 Contiguous States and D.C. $0 EA EA

3458K A-92 IVR LINE ADD-ON S48

IVR Line Add-On, IVR 4 Phone Line Add-On, Full Service Customer Support - Within 48 Contiguous States and D.C. $33 EA EA

3458K A-92 IVR LINE ADD-ON SO48

IVR Line Add-On, IVR 4 Phone Line Add-On, Full Service Customer Support - Outside 48 Contiguous States and D.C. $40 EA EA

3458K A-92 IVR WORKSTATION LICENSE

IVR Workstation License, Purchase $432 EA EA

3458K A-92

IVR WORKSTATION LICENSE

5YR

IVR Workstation License, Five Year Operating Lease $10 EA EA

3458K A-92

IVR WORKSTATION LICENSE

48ICS

IVR Workstation License, Installation - Within 48 Contiguous States and D.C. $43 EA EA

3458K A-92

IVR WORKSTATION LICENSE

IO48

IVR Workstation License, Installation - Outside 48 Contiguous States and D.C. $43 EA EA

3458K A-92

IVR WORKSTATION LICENSE

S48

IVR Workstation License, Full Service Customer Support - Within 48 Contiguous States and D.C. $22 EA EA

3458K A-92

IVR WORKSTATION LICENSE

SO48

IVR Workstation License, Full Service Customer Support - Outside 48 Contiguous States and D.C. $26 EA EA

3458K A-92 SP CHECKPOINT SWIVEL BASE

SP Checkpoint Swivel Base, Purchase $946 EA EA

3458K A-92

SP CHECKPOINT SWIVEL BASE

5YR

SP Checkpoint Swivel Base, Five Year Operating Lease $29 EA EA

3458K A-92

SP CHECKPOINT SWIVEL BASE

48ICS

SP Checkpoint Swivel Base, Installation - Within 48 Contiguous States and D.C. $123 EA EA

3458K A-92

SP CHECKPOINT SWIVEL BASE

IO48

SP Checkpoint Swivel Base, Installation - Outside 48 Contiguous States and D.C. $140 EA EA

3458K A-92

SP CHECKPOINT SWIVEL BASE

S48

SP Checkpoint Swivel Base, Full Service Customer Support -and D.C. $6 EA EA

SP CHECKPOINT SWIVEL BASE

SO48

SP Checkpoint Swivel Base, Full Service Customer Support - Outside 48 Contiguous States and D.C. $9 EA EA

3458K A-92

POINT OF SALE PACKAGE

(SINGLE DRAWER)

Point of Sale Package (Single Drawer), Point of Sale Package for SP Checkpoint (Single Drawer) (includes Cash Drawer, Register Display and Receipt Printer), Purchase $2,251 EA EA

3458K A-92

POINT OF SALE PACKAGE

(SINGLE DRAWER) 5YR

Point of Sale Package (Single Drawer), Point of Sale Package for SP Checkpoint (Single Drawer) (includes Cash Drawer, Register Display and Receipt Printer), Five Year Operating Lease $43 EA EA

3458K A-92

POINT OF SALE PACKAGE

(SINGLE DRAWER) 48ICS

Point of Sale Package (Single Drawer), Point of Sale Package for SP Checkpoint (Single Drawer) (includes Cash Drawer, Register Display and Receipt Printer), Installation - Within 48 Contiguous States and D.C. $298 EA EA

3458K A-92

POINT OF SALE PACKAGE

(SINGLE DRAWER) IO48

Point of Sale Package (Single Drawer), Point of Sale Package for SP Checkpoint (Single Drawer) (includes Cash Drawer, Register Display and Receipt Printer), Installation - Outside 48 Contiguous States and D.C. $421 EA EA

3458K A-92

POINT OF SALE PACKAGE

(SINGLE DRAWER) S48

Point of Sale Package (Single Drawer), Point of Sale Package for SP Checkpoint (Single Drawer) (includes Cash Drawer, Register Display and Receipt Printer), Full Service Customer Support - Within 48 Contiguous States and D.C. $34 EA EA

3458K A-92

POINT OF SALE PACKAGE

(SINGLE DRAWER) SO48

Point of Sale Package (Single Drawer), Point of Sale Package for SP Checkpoint (Single Drawer) (includes Cash Drawer, Register Display and Receipt Printer), Full Service Customer Support - Outside 48 Contiguous States and D.C. $56 EA EA

POINT OF SALE PACKAGE

(DOUBLE DRAWER)

Point of Sale Package (Double Drawer), Point of Sale Package for SP Checkpoint (Double Drawer) (includes Cash Drawer, Register Display and Receipt Printer), Purchase $2,669 EA EA

3458K A-92

POINT OF SALE PACKAGE

(DOUBLE DRAWER) 5YR

Point of Sale Package (Double Drawer), Point of Sale Package for SP Checkpoint (Double Drawer) (includes Cash Drawer, Register Display and Receipt Printer, Five Year Operating Lease $55 EA EA

3458K A-92

POINT OF SALE PACKAGE

(DOUBLE DRAWER) 48ICS

Point of Sale Package (Double Drawer), Point of Sale Package for SP Checkpoint (Double Drawer) (includes Cash Drawer, Register Display and Receipt Printer, Installation - Within 48 Contiguous States and D.C. $357 EA EA

3458K A-92

POINT OF SALE PACKAGE

(DOUBLE DRAWER) IO48

Point of Sale Package (Double Drawer), Point of Sale Package for SP Checkpoint (Double Drawer) (includes Cash Drawer, Register Display and Receipt Printer, Installation - Outside 48 Contiguous States and D.C. $395 EA EA

3458K A-92

POINT OF SALE PACKAGE

(DOUBLE DRAWER) S48

Point of Sale Package (Double Drawer), Point of Sale Package for SP Checkpoint (Double Drawer) (includes Cash Drawer, Register Display and Receipt Printer, Full Service Customer Support - Within 48 Contiguous States and D.C. $44 EA EA

3458K A-92

POINT OF SALE PACKAGE

(DOUBLE DRAWER) SO48

Point of Sale Package (Double Drawer), Point of Sale Package for SP Checkpoint (Double Drawer) (includes Cash Drawer, Register Display and Receipt Printer, Full Service Customer

Contiguous States and D.C. $73 EA EA

SP MOBILE CHECKPOINT

SETUP

SP Mobile Checkpoint Setup, SP Mobile Checkpoint Software Setup, includes 1 SP Mobile Checkpoint, Purchase $4,560 EA EA

3458K A-92

SP MOBILE CHECKPOINT

SETUP 5YR

SP Mobile Checkpoint Setup, SP Mobile Checkpoint Software Setup, Five Year Operating Lease $76 EA EA

3458K A-92

SP MOBILE CHECKPOINT

SETUP 48ICS

SP Mobile Checkpoint Setup, SP Mobile Checkpoint Software Setup, Installation - Within 48 Contiguous States and D.C. $608 EA EA

3458K A-92

SP MOBILE CHECKPOINT

SETUP IO48

SP Mobile Checkpoint Setup, SP Mobile Checkpoint Software Setup, Installation - Outside 48 Contiguous States and D.C. $642 EA EA

3458K A-92

SP MOBILE CHECKPOINT

SETUP S48

SP Mobile Checkpoint Setup, SP Mobile Checkpoint Software Setup, Full Service Customer Support - Within 48 Contiguous States and D.C. $54 EA EA

3458K A-92

SP MOBILE CHECKPOINT

SETUP SO48

SP Mobile Checkpoint Setup, SP Mobile Checkpoint Software Setup, Full Service Customer Support - Outside 48 Contiguous States and D.C. $68 EA EA

3458K A-92 SP MOBILE CHECKPOINT

SP Mobile Checkpoint, SP Mobile Checkpoint for Prescription Dispensing and Storage Management, Purchase $2,664 EA EA

3458K A-92 SP MOBILE CHECKPOINT 5YR

SP Mobile Checkpoint, SP Mobile Checkpoint for Prescription Dispensing and Storage Management, Five Year Operating Lease $55 EA EA

3458K A-92

SP MOBILE CHECKPOINT

48ICS

SP Mobile Checkpoint, SP Mobile Checkpoint for Prescription Dispensing and Storage Management, Installation - Within 48 Contiguous States and D.C. $353 EA EA

3458K A-92 SP MOBILE CHECKPOINT IO48

SP Mobile Checkpoint, SP Mobile Checkpoint for Prescription Dispensing and Storage Management, Installation - Outside 48 Contiguous States and D.C. $374 EA EA

3458K A-92 SP MOBILE CHECKPOINT S48

SP Mobile Checkpoint, SP Mobile Checkpoint for Prescription Dispensing and Storage Management, Full Service Customer Support - Within 48 Contiguous States and D.C. $54 EA EA

3458K A-92 SP MOBILE CHECKPOINT SO48

SP Mobile Checkpoint, SP Mobile Checkpoint for Prescription Dispensing and Storage Management, Full Service Customer Support - Outside 48 Contiguous States and D.C. $68 EA EA

3458K A-92

SP MOBILE CHECKPOINT

VEHICLE CHARGER

SP Mobile Checkpoint Vehicle Charger, In-vehicle Charger for SP Mobile Checkpoint, Purchase $120 EA EA

3458K A-92 TERMINAL EMULATION SETUP

Terminal Emulation Setup (initial device), Purchase $922 EA EA

3458K A-92

TERMINAL EMULATION SETUP

5YR

Terminal Emulation Setup (initial device), Five Year Operating Lease $20 EA EA

3458K A-92

TERMINAL EMULATION SETUP

S48

Terminal Emulation Setup (initial device), Full Service Customer Support - Within 48 Contiguous States and D.C. $57 EA EA

3458K A-92

TERMINAL EMULATION SETUP

SO48

Terminal Emulation Setup (initial device), Full Service Customer Support - Outside 48 Contiguous States and D.C. $72 EA EA

3458K A-92

TERMINAL EMULATION ADD-

ON

Terminal Emulation Add-On (per device), Purchase $240 EA EA

3458K A-92

TERMINAL EMULATION ADD-

ON 5YR

Terminal Emulation Add-On (per device), Five Year Operating Lease $5 EA EA

3458K A-92

TERMINAL EMULATION ADD-

ON S48

Terminal Emulation Add-On (per device), Full Service Customer Support - Within 48 Contiguous States and D.C. $21 EA EA

3458K A-92

TERMINAL EMULATION ADD-

ON SO48

Terminal Emulation Add-On (per device), Full Service Customer Support - Outside 48 Contiguous States and D.C. $41 EA EA

3458K A-92

TERMINAL SERVICES

INTERFACE SETUP

Terminal Services Interface Setup (initial device), Purchase $960 EA EA

3458K A-92

TERMINAL SERVICES

INTERFACE SETUP 5YR

Terminal Services Interface Setup (initial device), Five Year Operating Lease $20 EA EA

TERMINAL SERVICES

INTERFACE SETUP S48

Terminal Services Interface Setup (initial device), Full Service Customer Support - Within 48 Contiguous States and D.C. $57 EA EA

3458K A-92

TERMINAL SERVICES

INTERFACE SETUP SO48

Terminal Services Interface Setup (initial device), Full Service Customer Support - Outside 48 Contiguous States and D.C. $72 EA EA

3458K A-92

TERMINAL SERVICES

INTERFACE ADD-ON

Terminal Services Interface Add- On (per device), Purchase $240 EA EA

3458K A-92

TERMINAL SERVICES

INTERFACE ADD-ON 5YR

Terminal Services Interface Add- On (per device), Five Year Operating Lease $5 EA EA

3458K A-92

TERMINAL SERVICES

INTERFACE ADD-ON S48

Terminal Services Interface Add- On (per device), Full Service Customer Support - Within 48 Contiguous States and D.C. $21 EA EA

3458K A-92

TERMINAL SERVICES

INTERFACE ADD-ON SO48

Terminal Services Interface Add- On (per device), Full Service Customer Support - Outside 48 Contiguous States and D.C. $41 EA EA

3458K A-92

SERIAL PRINTER INTERFACE

ADD-ON

Serial Printer Interface Add-On, Purchase $40 EA EA

3458K A-92

SERIAL PRINTER INTERFACE

ADD-ON S48

Serial Printer Interface Add-On, Full Service Customer Support

- Within 48 Contiguous States and D.C. $57 EA EA

3458K A-92

SERIAL PRINTER INTERFACE

ADD-ON SO48

Serial Printer Interface Add-On, Full Service Customer Support

- Outside 48 Contiguous States and D.C. $77 EA EA

3458K A-92

NETWORK/PARALLEL PRINTER

INTERFACE ADD-ON

Network/Parallel Printer Interface Add-On, Purchase $960 EA EA

3458K A-92

NETWORK/PARALLEL PRINTER

INTERFACE ADD-ON 5YR

Network/Parallel Printer Interface Add-On, Five Year Operating Lease $20 EA EA

3458K A-92

NETWORK/PARALLEL PRINTER

INTERFACE ADD-ON S48

Network/Parallel Printer Interface Add-On, Full Service Customer Support - Within 48 Contiguous States and D.C. $57 EA EA

3458K A-92

NETWORK/PARALLEL PRINTER

INTERFACE ADD-ON SO48

Network/Parallel Printer Interface Add-On, Full Service Customer

Contiguous States and D.C. $77 EA EA

VIRUS PROTECTION

INTERFACE UPGRADE

Virus Protection Interface Upgrade, Purchase $9,672 EA EA

3458K A-92

VIRUS PROTECTION

INTERFACE UPGRADE 5YR

Virus Protection Interface Upgrade, Five Year Operating Lease $20 EA EA

3458K A-92

VIRUS PROTECTION SYSTEM

S48

Virus Protection Interface Upgrade (System) Within 48 Contiguous States and D.C. $60 EA EA

3458K A-92

VIRUS PROTECTION SYSTEM

SO48

Virus Protection Interface Upgrade (System) Outside 48 Contiguous States and D.C. $63 EA EA

3458K A-92

VIRUS PROTECTION

PLATFORM SYSTEM S48

Virus Protection Interface Upgrade (Platform System) Within 48 Contiguous States and D.C. $103 EA EA

3458K A-92

VIRUS PROTECTION

PLATFORM SYSTEM SO48

Virus Protection Interface Upgrade (Platform System) Outside 48 Contiguous States and D.C. $108 EA EA

3458K A-92 ACC UPGRADE

Automated Control Center Upgrade, Purchase $18,720 EA EA

3458K A-92 ACC UPGRADE 5YR

Automated Control Center Upgrade, Five Year Operating Lease $465 EA EA

3458K A-92 ACC UPGRADE 48ICS

Automated Control Center Upgrade, Installation - Within 48 Contiguous States and D.C. $6,375 EA EA

3458K A-92 ACC UPGRADE IO48

Automated Control Center Upgrade, Installation - Outside 48 Contiguous States and D.C. $8,288 EA EA

3458K A-92 ACC UPGRADE S48

Automated Control Center Upgrade, Full Service Customer Support - Within 48 Contiguous States and D.C. $160 EA EA

3458K A-92 ACC UPGRADE SO48

Automated Control Center Upgrade, Full Service Customer Support - Outside 48 Contiguous States and D.C. $206 EA EA

3458K A-92 CCC UPGRADE

Collating Control Center Upgrade, Purchase $8,160 EA EA

3458K A-92 CCC UPGRADE 5YR

Collating Control Center Upgrade, Five Year Operating Lease $172 EA EA

3458K A-92 CCC UPGRADE 48ICS

Collating Control Center Upgrade, Installation - Within 48 Contiguous States and D.C. $1,275 EA EA

3458K A-92 CCC UPGRADE IO48

Collating Control Center Upgrade, Installation - Outside 48 Contiguous States and D.C. $1,913 EA EA

3458K A-92 CCC UPGRADE S48

Collating Control Center Upgrade, Full Service Customer Support - Within 48 Contiguous States and D.C. $113 EA EA

3458K A-92 CCC UPGRADE SO48

Collating Control Center Upgrade, Full Service Customer Support - Outside 48 Contiguous States and D.C. $149 EA EA

3458K A-92 OCC UPGRADE

Open Control Center Upgrade, Purchase $9,312 EA EA

3458K A-92 OCC UPGRADE 5YR

Open Control Center Upgrade, Five Year Operating Lease $210 EA EA

3458K A-92 OCC UPGRADE 48ICS

Open Control Center Upgrade, Installation - Within 48 Contiguous States and D.C. $2,168 EA EA

3458K A-92 OCC UPGRADE IO48

Open Control Center Upgrade, Installation - Outside 48 Contiguous States and D.C. $3,086 EA EA

3458K A-92 OCC UPGRADE S48

Open Control Center Upgrade, Full Service Customer Support

- Within 48 Contiguous States and D.C. $0 EA EA

3458K A-92 OCC UPGRADE SO48

Open Control Center Upgrade, Full Service Customer Support

- Outside 48 Contiguous States and D.C. $0 EA EA

Customizing (optional) Control Center $ 2,494 Control Center Structural $ 7,481 Conveyors (optional) 1 to 10 feet in length $ 7,980 Additional length per foot $ 199

Computer Interface (optional) Development of Interface to User System $ 3,000

Additional Training Within 48 contiguous states and D.C. $ 299/day (max. 3 operators) Overseas Negotiated on an open market basis

Prompt Payment Terms and Terms and Conditions of Rental, Maintenance, Repair and Installation:

Purchase Price and Installation Fee due net 30 days from installation. Rental Monthly Payment and Customer Support Monthly Payment due on the first day of each month following installation.

Lease (rental) period shall be for five (5) years from the date of Rental Agreement execution. The Monthly Rental Payment shall not be increased during the Lease (rental) period, including extensions thereof. In the event the Government terminates the lease prior to the five year period, ScriptPro may, at any time and at its option, require that the Government pay the remaining monthly payments, discounted to present value at 6%, or such other lesser amount if required by law. Such payment by the Government shall be contingent upon funding availability. The Government shall, at its expense, return the Equipment to ScriptPro in a condition as good as when received, normal wear and tear excepted.

The Government may, at its option, elect to increase the Rental Monthly Payment by an additional $0.0198 per dollar of Purchase Price for the Installation and Computer Interface fees in lieu of paying the purchase price for these items net 30.

If the Government orders optional Customizing and/or Conveyors, and elects (as provided above) to increase the Rental Monthly Payment in lieu of paying the Installation and Computer Interface fees net 30, the Government, at its option, may then elect to increase the Rental Monthly Payment by an additional $0.0198 per dollar of Purchase Price for Customizing and/or Conveyors in lieu of paying the purchase price for these items net 30.

Warranty Provision and Returned Goods Policy:

ScriptPro warrants and implies that the items delivered hereunder are merchantable, fit for use for the particular purpose and will be free from defects in materials and workmanship for a period of not less than one

(1) year from date of installation. ScriptPro will replace all parts found defective within the period, with the cost of replacement, including shipping charges, to be borne by ScriptPro. This warranty is void if the Equipment or Software has been installed or modified other than as authorized in writing by ScriptPro. Under no circumstances will any Equipment covered by this guarantee be returned without: (a) advance written notice to ScriptPro, or (b) obtaining shipping instructions from ScriptPro.

In the event an Agency ordering error occurs and is brought to the attention of ScriptPro prior to installation of the Equipment, the Government will be responsible for all return shipping charges and a restocking charge of ten percent (10%) of the FSS net Purchase Price offered to the Government.

In the event a ScriptPro shipping error occurs, ScriptPro will be responsible for all return shipping charges and no restocking fee will be assessed. In such event, ScriptPro will arrange for pickup of the Equipment.

Customer Technical Support Plan:

Customer Support includes:

- Software upgrades and updates

- Hardware updates that fix a ScriptPro defined functionality problem

- Routine inspections and maintenance

- 24 hour, 7 day per week, 800# Helpline for software, hardware, and user questions

- On-site service technician will be dispatched within 24 hours if required (all costs included)

- New hardware functionality will be offered as a fee-based service

- ScriptPro offers this coverage only at inception of the installation