Sources_Sought_Notice.pdf

Sources Sought Notice

System “Z” Technical and Maintenance Support Services

NOTE: This Sources Sought Notice (SSN) is issued to obtain information and aid the Federal Retirement

Thrift Investment Board’s (FRTIB’s) planning efforts. This is not a solicitation and shall not be considered as a commitment by the Government. All firms responding to this SSN are advised that submissions will not be considered as quotations, bids or offers eligible for contract award.

1. Synopsis

The Federal Thrift Investment Board (FRTIB), Office of Technology Services (OTS) has a need for a comprehensive integrated 24/7 technical support maintenance service support package for the IBM mainframes located in Washington DC, Vienna, VA and Pittsburgh, PA. Capable sources are sought to furnish the equipment, services and resources necessary to provide, configure and implement the products and/or support specified below.

Provide 24/7 premium response support from the IBM support center

Provide tailored problem management reports

Provide comprehensive software support package for FRTIB’s System Z mainframe software

Provide customized preventative and fix packages with a health check of the currency of the installed software products

Provide access to higher technical support center skills

Reduce time requirements for software problem resolution by simplifying software maintenance that continually expands coverage of the software products and supported releases

Provide the below listed products/support and all the associated services/support:

Installation

Customer

Number

Description

Description

Machine

Type

Model

Order/Serial

Legend

Machine

Quantity

Element

Quantity

09297002 System Z

Defect

SUPT USA

DEFUSACIT

000001

N

09297002 System Z

Defect

SUPT USA

451 and up

MSU

2827 H43 00006F117 1

09297002 System Z

Defect

SUPT USA

HW-BOX 2827 H43 00006F117 1 1

2. Submission Instructions

This Sources Sought Notice is issued for the purpose of market research in accordance with Federal

Acquisition Regulation (FAR) Part 10. All businesses capable of providing these services are invited to respond. Any information provided by industry to the Government as a result of this sources sought is voluntary. The Government will not pay for any information submitted in response to this sources sought.

The Government requests interested parties submit a brief description of their company's business size, business status (i.e., small business, disadvantaged, HUB zone, woman-owned), anticipated teaming arrangements, and a description of capabilities and similar services offered to the Government or to commercial customers. Include contract magnitude and points of contact (POC) for each example provided

(name of the POC, address, e-mail, telephone number, and the company's web page, if applicable). Please limit your response to not more than 5 single-sided pages (maximum). Each submission should include one electronic (virus scanned) copy sent via e-mail to the POCs listed under Original Point of Contact. Electronic submissions ONLY. Submissions to this notice should be sent to:

[Sean G. Williams @ Sean.Williams@tsp.gov]

Electronic submissions will only be accepted. Due no later than 3:00PM, Friday, December 29, 2017.

3. Potential Period of Performance & Duty Locations

The Period of Performance may be from the date of award through December 31, 2018. FRTIB locations including Washington DC, Vienna, VA and Pittsburgh, PA.