Scope_of_Work.doc

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Emergency Communications Center Console Equipment Federal contract opportunity
Solicitation number
STEWARTDESFJAH0008
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Department of the Army

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SPECIFICATIONS FOR CONSOLE EQUIPMENT

INTRODUCTION

Public Safety/911 Emergency Communication Centers pose unique challenges and demands. Unlike an office environment, Emergency Communications Personnel are required to manage multiple LCD/CRT monitors, plus additional ancillary rack mount electronics. Additionally, emergency communications consoles are utilized 24 hours per day/ 7 days per week by many different employees, with many different physical sizes and needs. It must be recognized that this user environment will receive at least five times the use of typical office furniture each year. With this in mind, only a console system specifically designed and engineered for Emergency Communication Centers and mission critical environments will be acceptable. Office grade furniture systems will not be considered. Floor plan and elevation drawings included in this bid shall prevail as the specifications for all measurements, angles and dimensions. The textual specifications included shall prevail as the specifications for all other aspects of this project. At a minimum, console should meet ANSI-BIFMA, BSR/HFES 100, and ADA guidelines and requirements.

The following specifications detail the minimum requirements of the Console System. Bidders must respond on the enclosed chart. This allows for a point-by-point technical response stating compliance, taking exception or providing requested information. Bids submitted without this chart will be considered non-responsive.

1. Stability – Function

1. The Console System shall be designed specifically for 24x7 mission critical environments such as Emergency Communication Centers, Network Operation Centers, etc. Standard office grade, post and panel furniture will not be acceptable.

1. The primary structural foundation for the Console System shall be manufactured of 14 Gauge or greater cold rolled steel materials that will withstand the 24x7 mission critical environment. Structural integrity of the Console System is a priority; therefore “cubicle” type walls with aluminum or steel sub-structure shall be deemed unacceptable.

1. Console System must be modular in design for ease of reconfiguration and future proof to allow for upgrading to emerging, new technology.

1. The Console System, as it relates to the frame and wall, shall provide an integrated raceway for power supply, electrical and data cable management.

1. Actuators used in ergonomic solutions must be bolted to the console undercarriage with a footprint designed to allow maximum stability based on the overall size of the LCD/CRT monitor surface.

2. Structural Integrity

2. Frame shall provide optimal structural integrity, unrestricted cable management and access, and vertical/horizontal modularity. Cantilevered supports shall be used as needed to enable free leg swing under work surfaces.

2. Frame shall be constructed with heavy-duty 14 Gauge or greater CRS (cold rolled) steel. Overall construction is an open frame to maximize service access to interior of the frame and to minimize any barriers to internal cabling and wiring.

2. The frame shall be available in various sizes to correlate to standard seated height applications.

2. The frame load rating shall be a minimum of 750-lbs per console position.

2. The frame shall include adjustable glide feet to properly level unit.

2. The base of the frame (area of frame parallel to flooring) and the top of the frame shall be permeated with multiple cable portals to permit vertical cable management from frame to (optional) attached walls. The sides of the frame (perpendicular to floor) shall be permeated with similar portals to permit lateral cabling among frames.

2. The steel frame shall be considered the primary structural foundation.

2. Single and double sided solutions shall be available.

2. Cable portals shall measure a minimum of 3 inches in Diameter with protective covering to prevent cable damage.

2. The face of the frame shall include mounting points to accept support structures for work surfaces.

2. The frame shall be a self-supporting unit with the stabilization of full-depth uprights or CPU storage options for technology hardware.

2. The frame shall accept steel skins, decorative laminate or acoustical panels to finish the exposed face of the frame.

2. These panels shall be easily removed by hand and permit service access to the interior of the frame.

2. Steel skins shall include a vent pattern to permit heat dissipation.

2. The frame shall accept additional frames to create a continuous run of frames without breaks or interruptions.

2. Additional frames shall attach mechanically without creating floor creep.

2. The frames shall also accept connectors to create angled configurations based on 15°, 30°, 45°, 60°, 90° and 120° angles with a bolt-on vertical column that minimizes floor space consumption and permits continuous lateral cable management among frames.

2. These connectors shall be available with concave and convex shape building options.

2. Frame finish shall be epoxy powder-coated with a uniform application over all steel surfaces.

3. Modular Wall

3. The modular walls shall be vertically stackable; allowing for various viewing levels and privacy.

3. Walls shall be available in 12" and 16" Heights with Tier 1/2/3 capabilities.

3. Walls shall be designed to support technology integration above the work surface level

3. Modular walls shall be made of 14- Gauge or greater Steel

3. Wall shall accept modular wall components (slat wall with cable access panel, Desktop Rackmount modules, fabric inserts, whiteboard inserts, overhead compartments)

3. Wall shall be designed with vertical and horizontal cable portals to allow for continuous cable management between frames and walls.

3. Cable portals shall measure a minimum of 3 inches in Diameter with protective covering to prevent cable damage.

3. Walls shall allow for contiguous linear run of frames.

3. Walls shall accept connectors to create angled shape building (15, 45, 60, 90 and 120 degree angles).

3. Wall shall be finished in epoxy powder-coated with uniform application over all steel surfaces.

3. Wall shall be of a fully welded frame design.

3. Single and double sided solutions shall be available.

4. Work surfaces

4. Defined as stationary and shall anchor directly to the frame; supported by three engagement points (one on each end and one in center)

4. Shall be supported by any combination of structural uprights, CPU Dockers, rackmount Dockers, structural privacy screens and cantilever brackets

4. Shall mount approximately 29" above finished floor

4. Shall accept articulating keyboard platform accessories, personal storage products and Desktop Rackmount modules

4. Shall be available in 24", 30", 36", 42", 48", 60" and 72" Widths

4. Shall be available in 24”, 30" and 36" Depths

4. Shall be Safety rated to a minimum of 300 Lbs. (evenly distributed) in accordance to ANSI-BIFMA X.5.5 - 1998

4. Shall be available in various shapes to allow for linear, concave, convex and corner shape building

4. Shall have a seamless contoured edge that provides comfort for the forearm and wrist; must be produced of extremely durable materials and be aesthetically pleasing

4. Linear runs in excess of four (4) linear work surfaces must be supported by full-depth structural support

4. Shall meet Federal specification 508H, mil spec. P.17171E, NSF-35, ANSI A 161 2-1998.

4. Shall be tested in accordance with ANSI-BIFMA X5.5 - 1998 (American National Standard for Office Furnishings - Desk Products

5. Add On Features

5. The following Add-Ons shall be included:

· Removable steel skins under the work surface

· Removable acoustical panels above the work surface and on the back of stand-alone console units.

· 15" Deep Laminated Top Mount Shelf available as an option

· Removable top trim on walls with integrated vent pattern for heat dissipation

· Steel Vertical End Trim without cable access portal

· Structural Privacy Screen with Modular Insert (Perforated Pattern, Whiteboard, Fabric) available as an option

· Conference End available as an option

· Peninsula available as an option

6. Technology Accommodation

6. Below Work surface Level (CPU storage, Rackmount technology)

6. Shall be made of 14-Gauge or greater steel

6. Shall be recessed under the work surface and mount to the frame to afford uninhibited leg swing.

6. Shall be designed as an enclosed equipment module that mounts to frame with perforated sides

6. Locking door shall swing open up to 90 degrees on a two-point hinge assembly and shall be ventilated.

6. Shall have an easy pull handle with left and right options.

6. Shall feature full-extension equipment shelf with ball-bearing suspension to enable full-service access to equipment

6. CPU Storage capacity shall accommodate 4 standard CPUs at approximately 7” W x 18” H x 18” D.

6. Above Work surface Level

6. Removable acoustical panels shall be installed behind monitors and on modular walls above the work surface.

6. Slat wall shall be installed above work surface overtop of the CPU storage location.

6. Power / Cable Management

6. Console System shall be designed to allow for unrestricted cable management and access throughout the console equipment.

6. Cable chain sufficient for cable management on the moving portions of the equipment shall be included.

6. Bidder shall provide full detail in summary of how Power / Cable Management shall be addressed in proposed Console System.

6. Adequate power connections shall be positioned in the CPU storage area and on or near the monitor arrays for convenient power options and cable management.

6. Multiple Data Center grade power options, including 15A, 20A, 20A Twist lock 30A and hardwired power solutions shall be made available to support power requirements of 6 PC’s, 6 monitors, and 5 peripheral devices.

6. All electrical connections shall be installed and prepared to receive connectivity from a single circuit per console position.

6. LED illumination shall be mounted within the CPU storage areas.

7. Materials

7. Steel

7. Console System shall be a fully welded design using 14-gauge and 16-gauge, cold rolled steel, finished with a uniform application of epoxy powder-coated paint.

7. Work surface (Laminate, Uniboard)

7. Particleboard shall meet or exceed the requirements of ANSI A208.1-99/Grade M-2.

7. Shall be constructed of 45 Lb. /Ft3 particleboard, covered with a decorative laminate on top and equivalent backer sheet on the underside.

7. Decorative laminate shall be available in a full range of types, colors, patterns and finishes.

7. Laminates shall meet performance standards per ANSI/NEMA publication LD3-2005 and comply with U.S. Federal Specification L-P 508H and the National Sanitation Foundation #35 Specification.

7. Work surface edging shall be designed to withstand the rigorous use of a 24x7 operation and provide protection to the work surface as well as the user from damage or injury.

7. Slat wall Component

7. Slat wall shall be Extruded Aluminum, fully anodized, black in color.

7. The above work surface wall overtop of the CPU Docker shall be fitted with slat wall at each console position.

7. Fabric

7. Standard fabric offerings shall meet ASTM E-84, Class 1 or A flammability rating and State of CA Tech. Bulletin 117 SEC. E (CS-191-53).

7. A full range of styles and colors shall be available and chosen post contract award.

7. Specifications, Cleaning Codes, Performance and Flammability shall be disclosed for consideration in selection of fabric material.

7. Acoustical Element for Structural Foundation and Walls

7. Acoustical panels shall be covered with a 3/8", high density, fire resistant, sound absorbing subsurface, then wrapped with fabric.

7. Acoustical panels shall be installed on walls above the work surface facing the user with the exception of the portion of wall above the CPU Docker.

7. Acoustical panels shall be installed on all back walls of the two stand-alone console positions.

7. Acoustical panels shall be easily removed by hand to allow for service access to the interior of the structural foundation and modular wall. In addition, at the base of the acoustical panel, there shall be a steel base skirt to permit for heat dissipation and resist wear from routine user contact or service/maintenance equipment.

7. All fasteners shall be completely concealed.

8. Ergonomic Solutions

8. Keyboard Platform

8. The monitor deck and key board tray shall have a minimum height adjustment of 23” and a maximum height adjustment of 48”.

8. The monitor deck and key board tray shall adjust independently of each other.

8. Height adjustment range shall be a minimum of 13”, between 8” above to 5” below the primary work surface shall be available.

8. Shall be available in a wrap design, large enough to accommodate multiple input devices such as keyboards and mice, as well as room for note taking.

8. Shall be available in a tilt design that allows a 15 degree +/- adjustment. (BSR/HFES 100 Human Factors Engineering of Computer Workstations - 2002 HFES p. 78)

8. Separate power lift adjustment shall be available for the keyboard platform and must be available through a single point interface.

8. Shall have a load capacity of 300 pounds evenly distributed.

8. At a minimum, the keyboard platform shall travel at 1.5” per second

8. Must be designed to provide un-obstructed knee clearance in the seated operating position in accordance with ANSI standards.

8. Monitor Deck

8. The monitor deck and key board tray shall have a minimum height adjustment of 23” and a maximum height adjustment of 48”.

8. The monitor deck and key board tray shall adjust independently of each other.

8. Height adjustment range shall be a minimum of 13”, between 8” above to 5” below the primary work surface shall be available.

8. Shall have a load capacity of 750 pounds evenly distributed.

8. Shall be able to accommodate at least three (3) and up to eight (8) LCD flat panel monitors in a cockpit configuration.

8. Monitor mounts shall be an array style mounting rather than individual swing arm style. The array shall be secured in a fashion that permits use of desktop space under the monitors. The array shall have an adjustable focal distance of not less than 12’’ back and forth. When the array is adjusted all monitors shall move in unison rather than independently.

8. Separate power lift adjustment of monitor deck shall be available and must be available through a single point interface.

8. Adjustments

8. Individual adjustments for monitor and keyboard surface shall be available.

8. Adjustment speed to be not less than .30” per second and not greater than 2.0” per second.

8. 1.5” Minimum safety clearance is required between all moving surfaces.

8. All adjustments must be made from single point interface. Software for console lift control deemed to be unacceptable due to potential computer issues which could indirectly affect the use of the ergonomic lifts.

8. Keyboard platform shall have lowering switch available to be reached from a seated position for ADA compliance.

8. Design shall accept uneven load distribution.

8. All moveable components of the ergonomic solution shall be designed and tested to at least 40,000 cycle full range adjustments.

9. Power Lift Workstation

9. The power lift workstation shall be a stand-alone unit with a single point interface to the console structure. The lift shall meet the following requirements:

9. ANSI/HFES 100-2007 Compliant

9. Height-adjustable work surfaces featuring LED Control Pad with a minimum of two (2) position user memory

9. User work surface providing ample space for multiple keyboards and accessories, including touch screen monitor mounting

9. Height adjustable workstations shall be equipped with an integrated mechanical anti-collision switch to protect the user, seating, and console. If an obstructions is detected as the console is being adjusted, the actuation of the workstation shall immediately halt and reverses direction for safety.

9. The lift workstations shall be equipped with a minimum of two (2) cable chains for cable management purposes.

9. Power Requirements: 120V, no more than 10 Amp

9. Agency Listings: UL Listed; CSA Certified

10. Personal User Environment

10. Task Lighting: LED task lighting shall be provide at each console position. The user shall be able to control the amount of lighting via a dimmer switch. Task lighting and Bias lighting may be controlled simultaneously.

10. Bias Lighting: LED bias lighting shall be provided behind monitor array mounts. The user shall be able to control the amount of lighting via a dimmer switch. Task lighting and Bias lighting may be controlled simultaneously.

10. Power Requirements: 115 VAC, 60Hz

10. Power Cord: 6’ With a 3-prong plug

10. Current Draw: 0.10 Amperes minimum, 3.5 amperes maximum

10. Agency Listings: UL Listed; CSA Certified

11. Ancillary Storage

11. Pedestals and Accessories (optional)

11. Drawer hardware shall be full extension, precision ball bearing construction with a minimum of 60 Lb. (Dynamic) and 90 Lb. (Static) load rating, per caster.

11. All file drawers shall have built-in hanging file capability.

11. Multi-drawer models shall include a counterweight for stability.

11. The pedestals shall be finished on all sides for use outside the console, and be equipped with dual-wheel front-locking casters.

11. No laminate edges will be allowed.

11. Cushioned seating should be available as options and pedestal should be rated for a maximum of 200 lbs.

11. At a minimum, the following storage options should be made available:

Bookcases

File Drawers

Box Drawers

Printer Pedestals with pull-out shelves

Lateral File Drawers

Printer Cabinets to house multiple printing devices

Wardrobe Cabinets

11. Rotating/Revolving Resource Center (optional)

11. Item shall be manufactured by the same company of Console System.

11. Two levels of modular storage options shall be available with perforated, steel, vertical separations.

11. Work surface top and bottom shall be manufactured the same as the Console System work surfaces relative to material. Leading edge shall be “flat”.

11. Solutions shall be available in 30” and 36” diameters

11. Solution shall provide structural support when located beneath Console System work surface.

12. Space Planning and Configuration Design

12. Each bidder must submit a floor plan to scale, showing each item being proposed and it must match closely with the example floor plan that has been supplied for review.

12. Perspective drawings will be required in the submittal with dimensions of height, width, and depth in order to determine compliance with the specifications.

12. All accessories being proposed need to be shown in drawings and listed in a parts listing.

12. Customer provided electronics such as CRT’s, flat panel displays, telephones, and rack mount panels must be shown, to scale, in the 3-dimensional/perspective drawings.

12. Colors are to be selected from manufacturer’s standards post contract award.

13. Warranty Details

13. Lifetime warranty for products manufactured by Bidder: The applicable warranty period for a product manufactured and sold by Seller under Seller’s brand name shall be the period of time that the original purchaser owns the product.

13. Limited Term Warranty for all other products or components: The applicable warranty period for all other products, or components purchased by Seller and integrated into Seller’s manufactured products, sold by Seller, shall be the warranty as outlined in the original manufacturer’s warranty.

13. Bidder shall guarantee a response time of not more than one (1) business day for any inquiry received.

13. Under no circumstances will the original purchaser be responsible for any costs associated to Seller’s manufactured products that are defected in material or workmanship.

13. Bidder shall enclose a copy of Warranty.

14. Experience and References

14. The Console System shall have a proven record of use within the 24/7 mission critical environment, specifically of similar size to this request.

14. A list of 10 installations in the past two years of like size shall be included with proposal, complete with contact name, address, phone, email, date and size of installation, and days to deliver from order date.

14. If bidder is not the manufacturer of all major components, such as structural foundation, surfaces, console walls, and lift solutions, then the bidder must specify which manufacturer is being used and include their reference information and past experience to determine qualified status.

15. Lead Time and Installation

15. Bidders shall present their best lead-time to design, manufacture, ship, and install the Console System.

15. Shipping must be direct to the facility, inside delivery, unless otherwise noted.

15. Trained professionals experienced in working in mission critical environments must perform installation.

15. Only the manufacturer’s factory installers or their certified and authorized designees shall assemble and install the Console System.

15. Post-installation “walk-through” will be required by manufacturer’s Regional Installation Manager and Senior Account Manager in order to ascertain full compliance to the floor plan, console design, and materials specified.

15. Any inconsistencies will be noted and shall be scheduled for completion prior to sign off of the project.

15. The project must be designed, manufactured, shipped, and installed in 12 months or less from date of contract award.

15. Vendor and Government POC will work closely on scheduling to ensure no disruptions to the existing operation occur and the timeliness requirements are met.

Please use the following chart to respond to the Specifications. Use “C” (Fully Compliant) if your product meets the requirement 100% in the way described. Use “X” (Exception) if your product does not meet the requirement, but you have addressed this same concern with a different process or if your product meets most of the requirement but addresses some portion in different manner. Use “N” (Not Comply) if your product does not meet the requirement. Unless your response is Fully Compliant, please include a detailed description to explain how your product is different.

Specification
C = Fully Compliant

X = Exception N = Non-Compliant

Comment/Explanation

Section 1
C/X/N

Stability - Function

1.1

1.2

1.3

1.4

1.5

Section 2
C/X/N

Structural Integrity

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

2.10

2.11

2.12

2.13

2.14

2.15

2.16

2.17

2.18

2.19

2.20

Section 3
C/X/N

Modular Wall

3.1

3.2

3.3

3.4

3.5

3.6

3.7

3.8

3.9

3.10

3.11

3.12

3.13

Section 4
C/X/N

Work surfaces

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

Section 5
C/X/N

Add On Features

5.1

Section 6
C/X/N

Technology Accommodation

6.1.1.1

6.1.1.2

6.1.1.3

6.1.1.4

6.1.2.1

6.1.2.2

6.1.2.3

6.1.2.4

6.1.2.5

6.1.2.6

6.1.2.7

6.1.2.8

6.1.2.9

6.2.1

6.2.2

6.3.1

6.3.2

6.3.3

6.3.4

6.3.5

Section 7
C/X/N

Materials

7.1.1

7.2.1

7.2.2

7.2.3

7.2.4

7.2.5

7.3.1

7.3.2

7.4.1

7.4.2

7.4.3

7.5.1

7.5.2

7.5.3

7.5.4

7.5.5

Section 8
C/X/N

Ergonomic Solutions

8.1.1

8.1.2

8.1.3

8.1.4

8.1.5

8.1.6

8.1.7

8.1.8

8.1.9

8.2.1

8.2.2

8.2.3

8.2.4

8.2.5

8.2.6

8.2.7

8.3.1

8.3.2

8.3.4

8.3.5

8.3.6

8.3.7

Section 9
C/X/N

Power Lift Workstation

9.1

9.2

9.3

Section 10
C/X/N

Personal User Environment

10.1.1

10.1.2

10.1.3

10.1.4

10.1.5

10.1.6

Section 11
C/X/N

Ancillary Storage

11.1

11.2

Section 12
C/X/N

Space Planning and Configuration Design

12.1

12.2

12.3

12.4

12.5

Section 13
C/X/N

Warranty

13.1

13.2

13.3

13.4

13.5

Section 14
C/X/N

Experience and References

14.1

14.2

14.3

Section 15
C/X/N

Lead Time and Installation

15.1

15.2

15.3

15.4

15.5

15.6

Synergy Full Lift Console Furniture

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