Statement of Work (SOW) - Hematology Reagents.pdf

Statement of Work

(SOW)

Hematology Reagents at

Royal Air Force (RAF) Lakenheath

9th May 2024

1.0 Introduction

1.1 Mission: The mission of the 48th Medical Group is to provide a high level of medical care to active duty members, dependents, and other authorized individuals.

1.2 Background: Clinical reference laboratory services, supplies, and reagents are required to support medical units at the 48 MDG medical campus at Royal Air Force (RAF) Lakenheath.

1.3 Scope: The Contractor shall supply laboratory services, supplies, and reagents as outlined in Paragraph 3.0.

2.0 General Requirements

2.1 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute this requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall promptly identify issues to the Government and take timely corrective action. The Contractor shall seek to ensure mission partner satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Contract Management & Administration

2.2.1 Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2.2.2 Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Governments requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and contractor personnel assigned to support the contract. The Contractor shall assign resources to maintain proper and accurate records related to this contract.

2.3 Subcontract Management: If applicable, the Contractor shall be responsible for any subcontractor and any subcontractor management necessary to integrated work executed under this contract.

2.4 Hours of Work: Workdays are from Monday through Friday excluding US federal holidays and UK bank holidays.

Work hours are from 0800 to 1700 local UK time.

3.0 Product Specifications & Requirements

3.1 The Contractor shall provide one (1) Hematology Analyzer, applicable maintenance/warranty services, reagents, consumables, and necessary kits reagents, quality control, calibrators, and consumables.

3.2 The following table provides a list of the reagents required by the Government, along with their estimated annual usage.

Line Item

Description Part

Number Unit of Issue

Estimated Annual Usage

0001 Cellpack DCL (10L) CU228496 Each 120

0002 Cellpack DFL (2x1.5L) BT965910 Each 10

0003 Cellclean (50mL) 83401621 Each 100

0004 FluorocellWNR (2x82mL) CP066715 Each 20

0005 FluorocellWDF (2x42mL) CV377552 Each 10

0006 Fluorocell RET (2x12mL) BN337547 Each 10

0007 Lysercell WNR (5L) BL121531 Each 20

0008 Lysercell WDF (5L) AL337564 Each 15

0009 Sulfolyser (5L) 90411414 Each 20

0010 XN-Check L2 213485 Each 60

0011 XN-Check L3 213486 Each 60

0012 XN-Check BF 213510 Each 30

0013 Fluorocell PLT (2x12mL) CD994563 Each 4

0014 Maintenance - months 12

3.3 Maintenance and Support; The Contractor shall provide 24-hour, 7-day per week hotline support in which a live person is available to provide verbal assistance.

3.3.1.1 The Contractor shall provide in-house technical maintenance support if laboratory personnel are unable to bring the analyzer(s) online via telephone support within 12 hours if the call is placed prior to 12 pm GMT and not later than 8 am GMT the next duty day if the call is after 12 pm

GMT.

3.3.1.2 The Contractor shall provide all software and hardware upgrades for the analyzer systems.

3.3.1.3 The Contractor shall provide the Government with a copy of all maintenance and service visits at the time of service.

3.3.1.4 The Government shall not be responsible for any reasonable damage or loss occurring to the analyzer(s) system while performing under this contract. This does not include malicious willful destruction of contractor equipment by a government employee.

3.3.1.5 Contractor personnel shall comply with all MTF infection control and safety procedures, practices, and standards located in the Laboratory Flight while providing maintenance and support within the

MTF.

3.3.1.6 The Government will provide Personal Protective Equipment (PPE) as required by the 48th

Medical Group (48 MDG) for work in performance of this PWS. However, if the Contractor requires further PPE, the Contractor shall supply this to their personnel.

3.3.1.7 In the event the equipment fails, the contractor shall provide a suitable replacement within 72 hours.

4.0 Special Requirements

4.1 Security & Safety

4.1.1 Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer.

4.1.2 Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that takes place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting

Officer will in-turn notify the Safety Office. The Contractor shall cooperate in any resulting safety investigation.

4.2 Contractor Access to Installations: Access to DoD installations is limited to personnel with a valid installation access pass. Failure to submit required information to obtain required documentation will result in the exclusion of such employees from the installation until such documentation is obtained. Contractor employees may be subject to personal and vehicle searches when entering or leaving a DoD installation. If installation access is required, the Government will provide the Contractor with the required information and documents for installation access passes upon award. Subsequently, the Contractor shall provide a list of all employees working under this contract, along with the required documentation upon receipt of contract award, and no later than 30 days prior to the projected need for any new installation access pass requirements. The Contractor is responsible for maintaining an adequate number of personnel with active installation access passes and adhering to the timeframes stated in this section. The cognizant mission partner is responsible for the coordination of installation access passes. Upon termination of employment, termination or cancellation of the contract, or expiration of the contract the Contractor is responsible for collecting employee installation access passes and turning them in to the CO, or the cognizant mission partner in a timely fashion.

4.3 Shipping Instructions

4.3.1 For vendors located inside the United Kingdom.

4.3.1.1 Shipment shall be FOB Destination.

4.3.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either include the shipping in the costs of the items or outline it in a separate line item).

4.3.1.3 The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.2 For vendors located outside of the United Kingdom.

4.3.2.1 Option One: United States Postal Service.

4.3.2.1.1 Shipping shall be FOB Destination.

4.3.2.1.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

4.3.2.1.3 Weight of individual shipments must not exceed 70lbs.

4.3.2.1.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.1.5 Hazardous material is not submitted.

4.3.2.1.6 The Government will provide the APO shipping address as part of the solicitation.

4.3.2.2 Option Two: Commercial small parcel carrier.

4.3.2.2.1 Shipping shall be FOB Destination.

4.3.2.2.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

4.3.2.2.3 Weight of individual shipments must not exceed 300lbs.

4.3.2.2.4 Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

4.3.2.2.5 The Contractor is responsible for arranging and performing all shipping actions from origin to final destination.

4.3.2.2.6 The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

4.3.2.3 Option Three: Consolidated Shipping Point.

4.3.2.3.1 Shipping shall be FOB Destination.

4.3.2.3.2 All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

4.3.2.3.3 Weight of individual shipments must exceed 300lbs.

4.3.2.3.4 Dimensions of individual shipments must exceed 72 inches of any one dimensions (length, width, height).

4.3.2.3.5 Hazardous material may be shipped via this method.

4.3.2.3.6 The Contractor must complete a DD Form 1139 “XXX” to determine if the cargo can be shipped via MILAIR.

4.3.2.3.7 The Contractor shall ensure all cargo is marked “UNITED

STATES AIR FORCE” to ensure shipments clear customs.

4.3.2.3.8 48 FW logistics points of contact are provided for in 4.3.3.

4.3.3 Contact Information; 48th Logistical Readiness Squadron (48 LRS)

4.3.3.1 48 LRS/Inbound Customs; 48lrs.lgrddc.inboundcustoms@us.af.mil.

4.3.3.2 48 LRS/Inbound Cargo; 48lrs.inboundcargo@us.af.mil.

4.3.3.3 Commercial phone number; +44 01638 52620.