STATEMENT OF WORK ONE LAMDA.docx

NAVAL MEDICAL RESEARCH CENTER STATEMENT OF WORK

The requirement is for a service contract for LABXpress maintenance that provides yearly maintenance with unlimited emergency on-site service since this instrument needs to run every weekday it is imperative that we maintain a contract that grants us the highest priority response time for repair work. This instrument is used every day and is capable of running 24 hours a day if needed. It is crucial to our performance; and whenever they are not running correctly it is detrimental to our laboratory.

OBJECTIVE

The Naval Medical Research Center Bone Marrow Program requires, via this SOW, a vendor to provide a yearly preventative maintenance on-site for the following units on-site:

LABXpress; Serial # 2180000067 ECN # 103614.

One Lambda Inc., who is the manufacturer of the LABXpress® and the only authorized service provider for this specialized robotic system. Utilizing this vendor ensures that our lab has unlimited on-site service calls for repairs. The contract also covers all repair/maintenance parts, labor, travel two preventive maintenance visits and incidentals. The vendor will provide emergency service calls for equipment failures without additional unknown costs to our program. One Lambda Inc. can ensure that the instruments are capable of running One Lambda’s assays correctly.

SPECIFIC TASKS

The following tasks shall be performed with or independent of Government supervision, direction, or control:

Task 1: Unlimited visits for emergency repair including all costs associated with emergency repair service requests including parts, labor and travel expenses for all remedial repairs.

Task 2: Two scheduled preventative maintenance on-site visit per year including labor, parts, hardware and the software updates of the instruments.

Task 3: The vendor will provide unlimited priority telephone and email access to technical support.

Task 4: Ensure that the instruments is capable of running One Lambda’s assays correctly.

REPORTING REQUIREMENTS

N/A

QUALIFICATION REQUIREMENTS

The vendor selected for the performance of this statement of work must be an authorized One Lambda a part of Thermofisher Scientific technician able to maintain equipment at performance factory specifications with emergency on-site repair visits on request.

NAVAL MEDICAL RESEARCH CENTER

FY ‘21 Page 2

PLACE AND PERIOD OF PERFORMANCE, WORK DAYS AND TRAVEL:

a. Period of performance is for a base period of 12-months.

b. Place of Performance: The service will occur at the Bone Marrow Program, 11333 Woodglen Drive, 3rd Floor, Rockville, MD 20852

c. Work Days: M-F 8:00AM – 4:30PM

RESTRICTIONS

None

SECURITY CLEARANCE

None required; the effort is unclassified

CONTRACTING OFFICER’S REPRESENTATIVE (COR)

Name:

Command: Naval Medical Research Address: 503 Robert Grant Ave.

Silver Spring, MD 20910 Phone:

E-Mail:

ADMINISTRATIVE POINT OF CONTACT

Name:

Command:

Command: Naval Medical Research Address: 503 Robert Grant Ave.

Silver Spring, MD 20910 Phone:

E-Mail:

NAVAL MEDICAL RESEARCH CENTER SILVER SPRING