Statement of Work-Entry Control Point Upgrades.pdf

JB Charleston

628 Airlift Wing-Command Post

STATEMENT OF WORK

Entry Control Point Upgrades

1.0 BACKGROUND

1.1 The 628 Airlift Wing primary Command Post, MOC and CAT in building 169, and alternate Command Post in building 709, on Joint Base Charleston, have a requirement to control personnel access to these facilities. Additionally, all of these work centers are Restricted Areas, further evidencing the criticality of effective access control. The currently installed access control systems have reached the end of their service life and require replacement. The solution must employ state-of-the-art door entry reader technology, capable of reading DoD Common Access Cards (with associated PIN) and commercially available 125 kHz cards, remote entry unlock capability, and internally managed access configurations. The solution must include internal high definition security cameras to replace the current system which has reached the end of service life and functionality. The solution installation must minimize disruption and downtime to the mission-critical operations conducted in these facilities and ensure the Restricted Area remains secure. Finally, the solution requires prompt service response and support, included in the warrant resulting from system failures or malfunctions.

2.0 PROJECT BENEFITS

2.1 Successful replacement and upgrade of the entry access control system in these facilities, will ensure effective access control management and maintain the appropriate level of security IAW AFI 31-101.

3.0 PROJECT DETAILS

3.1 Door Entry Access: The contractor shall replace existing access control systems in buildings 169 and 709 to effectively manage personnel access to the Restricted Area.

3.1.1 Replace the existing access control administrative systems in building 169 and building 709 with updated systems. This system will have a software application capable of operating on the Air Force Standard Desktop

Configuration on Windows 10. This system will be on a stand-alone network to ensure limited administrative access to the system. The administrative systems for building 169 and building 709 will be connected to each other to provide redundant access/administrative functionality. The contractor will supply a monitor, mouse and keyboard for each administrative system, as well as proximity card readers for enrollment and programming access at each. All current doors have mag-locks attached.

3.1.2 Reuse the existing cable for the 3 reader doors in building 169 (front entrapment area and door into console area) and pull new composite cable to the two new Command Post reader doors (emergency exit door and

SIPR room door). Additionally replace the remote release switch for the outer and inner Command Post doors, and two door position switches.

Reuse the existing cable for the one reader door in building 709. Testing and revalidation must be done on any existing cabling/hardware being used.

3.1.3 Replace the three door access readers with PIN capability in building 169, and one in building 709. In addition, the contractor will install two new door access reader with PIN capability in building 169. All readers will support DoD Common Access Cards and commercially available 125 kHz proximity cards.

3.1.4 Pull new composite cable to the two new reader door in building 169.

3.1.5 Tag the wires in the existing panels and then remove the existing panels.

3.1.6 Program all doors for proper operation.

3.1.7 Connect the administrative systems in building 169 and in building 709.

3.1.8 Configure/program entrapment area between the inner and outer

Command Post doors, to prevent both doors from being opened simultaneously.

3.1.9 Provide one session of four (4) hours of system training for up to four users on system operation.

3.2 Security Cameras: The contractor will replace existing IP based internal security cameras in building 169, Command Post location.

3.2.1 Replace the two existing internal security cameras with four new, state of the art cameras. The cameras will support motion detection, and PTZ

(pan/tilt/zoom). The cameras will be high-definition and connected on a stand-alone internal network. The outer Command Post camera will provide a video feed from the entry facing outward (to view visitors requesting access and gauge for potential security threats) via wide-angle field of view.

3.2.2 Install one administrative system with software application for configuring camera feeds and settings, capable of displaying four live camera feeds simultaneously, and capable of operating on the Air Force Standard

Desktop Configuration on Windows 10. The contractor will supply a monitor, mouse, and keyboard for the administrative system.

3.2.3 Install new cabling to supply live camera video feeds up to 100 feet from the administrative system.

3.2.4 CCTV Recording time is required.

3.3 Door Alarm: The contractor will connect existing audible alarm from emergency exit to a new speaker in the main Command Post console area.

4.0 INSTALLATION, MAINTENANCE AND SUPPORT

4.1 Warranty Information: The contractor will provide a commercial standard one-year warranty for all contractor provided hardware/software, materials, and workmanship.

The warranty period will not begin until final government acceptance.

4.2 Maintenance Support: The contractor will include emergency technical assistance included in the 1 year warranty as required including on-site responses as appropriate for system failures as outlined below. The contractor will track and resolve problems as follows:

4.2.1 Catastrophic Failures: Loss of capability to 25 percent or more of the door readers, or either of the two Command Post entrapment area doors, or any of the administrative systems.

4.2.1.1 If a catastrophic failure occurs, the contractor will perform a service call. The contractor’s personnel will arrive on site within 2 hours of notification and immediately commence problem diagnosis and repair actions. The contractor will work continuously until full system capabilities are restored.

4.2.2 Major Failures: Loss of capability of the door readers not qualifying as a catastrophic failure, or loss of capabilities relating to the internal security cameras.

4.2.2.1 If a major failure occurs, the contractor will perform a service call.

The contractor’s personnel will arrive within 4 hours of notification during normal duty/business hours. In the event of a notification during non-duty hours the contractor’s personnel will begin repair at the beginning of the next duty day during normal duty/business hours. Service will be restored within 48 hours of initial notification.

4.2.3 Minor Failures: Any abnormal hardware or software fault that degrades service to less than the desired performance, but which does not constitute a major or catastrophic failure. If a minor failure occurs the contractor will perform a service call as soon as possible. The contractor will restore all minor failures no later than three duty/business days after notification.

4.3 Contractor Certification and Qualification:

4.3.1 All contracted installation and maintenance technicians shall be certified technicians and shall be authorized and qualified to perform maintenance and repair for all equipment and components in buildings 169 and 709 on

JB Charleston.

4.3.2 Any technician not authorized or certified by the contractor will be prohibited from performing maintenance on the system.

4.4 Maintenance Agreement:

4.4.1 This package will cover, but not be limited to, all contractor-provided hardware/software upgrades, materials, workmanship, and training associated with the system.

4.4.2 The package will also comply with all specifications requested for the emergency technical assistance described in Maintenance Support and

Warranty Information.

4.5 Training:

4.5.1 The price quoted for installation of equipment proposed to satisfy the requirements will include formal customer training (prior to cutover).

4.5.2 Training on the operation and administration of the proposed system will be provided for four (4) administrators. This is one session with 4 hours of training.

4.5.3 All training presentations and documentation (system administrator, user, and training guides) will be provided and performed on-site in English.

4.5.4 All documentation, to include training material, shall be turned over to the customer for recurring training needs.

4.6 Testing:

4.6.1 The contractors will perform all testing as specified in the contractor provided, and government approved, test plan to assure that the system meets the minimum feature requirements specified herein.

4.6.2 All items procured under this purchase order will be tested.

4.6.3 The contractor has the responsibility to ensure the installation is tested prior to cutover.

4.6.4 The government will witness all testing.

4.6.5 The contractor will document these test results.

4.6.6 Copies of the test results will be provided to the government.

4.6.7 The installation will not be cutover without specific government approval.

4.7 Acceptance:

4.7.1 The government reserves the right to refuse final acceptance until all discrepancies have been resolved to the satisfaction of the government.

4.7.1.1 The discrepancies list will include all problem(s)

detected/identified conducted by the contractor government or both.

4.7.1.2 Problems identified during the acceptance period will be documented and provided to the government.

4.7.2 Installation, maintenance, testing, training and cutover will be accomplished with minimal disruption of mission operations.

5.0 REPLACEMENT PARTS:

5.1 Repair/replacement parts required to bring the entry access system back to full functionality will be of equal or greater quality than the original parts removed.

Replacement parts shall be provided by the contractor during the initial warranty period. The contractor will provide a written estimate of the anticipated time for any and all repairs/installation completion.

6.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES:

6.1 JB Charleston will provide telephone access for contractor’s technician(s) to assist with remote technical support and repair services.

7.0 GENERAL INFORMATION:

7.1 Location of Project: Buildings 169 and 709 on JB Charleston, SC

7.2 Completion Timeline: Completed no later than 31 December 2022

7.3 Physical Security. The contractor shall be responsible for safeguarding all government property provided to the contractor. At the close of each day, government equipment and material shall be returned and secured by the government at the government facility.

7.4 The contractor shall provide, prior to project commencement, a letter indicating procedures and points of contact for both normal duty hours and for after-hours callout procedures. When any of these change, the contractor shall provide, in writing, the changes at least two weeks in advance.

7.5 Safety. The contractor shall not employ individuals identified to the contractor as potential threats to the health, safety, security, general well-being, or operational mission of the installation and its population. This shall include individuals who are a potential threat as a result of prior felony convictions. Service provider personnel shall present a neat appearance and be easily recognized as service provider employees. All employees shall comply with the requirements of Paragraph 6, Security.

8.0 KICKOFF MEETING:

1.1 The Contractor shall initiate work by meeting (conference call is acceptable if required) with the requirement owner to ensure a common understanding of the requirements, expectations, and ultimate end products. The contractor shall discuss the overall understanding of the project and review the background information and materials provided by the government. Discussions will also include the scope of work, deliverables to be produced, how the efforts will be organized and project conducted; assumptions made/expected and results. A concerted effort shall be made to gain a thorough understanding of the client agency expectations. However, nothing discussed in this or in any subsequent meetings or discussions between the client and the contractor shall be construed as adding, deleting, or modifying requirements, including deliverable specifications and due dates. This is a firm fixed price contract. Price shall not be altered from the provided quotation amount.

2.0 SECURITY AND SAFETY REQUIREMENTS:

2.1 In performing any work under this contract on premises which are under the direct control of the Government, the contractor shall conform to all safety rules and requirements prescribed in Air Force Pamphlet 91-210, Contract Safety and Public

Law 91-596, The Occupational Safety and Health Act of 1970. Effective on the date of this contract, the contractor shall take such additional precautions as the

Contracting Officer may reasonably require for security, safety, traffic fire, personnel clearances and accident prevention purposes. The contractor agrees to take all reasonable steps and precautions to prevent accidents and preserve the life and health of the Contractor, Government Property and Government personnel performing or in any way coming in contact with the performance of this contract on such premises.

These requirements are additional to and do not replace the standards promulgated by the Department of Labor under the Occupational Safety and Health (OSHA) Act. In the event of a conflict between the OSHA Standards and these requirements, the most stringent shall apply. Any violation of such rules and requirements, unless promptly corrected, as directed by the Contracting Officer, may be considered grounds for termination of this contract in accordance with the default provisions hereof.

3.0 SECURITY:

3.1 All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the governmental installation shall abide by all security instructions and directives of JB Charleston. Employees are responsible for safeguarding all government property provided for contractor use.

3.2 At the close for each work period, government facilities, equipment and materials shall be secured, lights, heat and water turned off and all doors and windows secured.

3.3 The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified during the Criminal

Background Check (CBI).

3.4 Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Employees and subcontractors later found to be undocumented or illegal aliens will be remanded to the proper authorities.

3.5 All contractors and subcontractors when working in a Controlled, Restricted or other sensitive area must be escorted at all times. The requirement owner is responsible for providing the escorts. The Contractor shall follow existing procedures and instructions for obtaining entrance to restricted or controlled areas.

4.0 CONTRACTOR BADGE POLICIES:

4.1 All requests for contractor badges will be submitted through the requirement owner.

The requirement owner will then fill out an Operational Risk Management

Assessment Form (ORM) for the requesting agency and submit it to the Visitor’s

Control Centers section for approval. As a minimum the ORM will be submitted 72-hours prior to the requested date of employment. All contactor employees who will only be granted escorted access to the installation

4.2 Contractor badges will be issued for a maximum period of two weeks. Prior to reissuing new badges, all old badges must be returned to the Visitor’s Control Center for destruction. In addition, before a new badge will be issued, an ORM must be resubmitted to the Visitor’s Control Center section for approval again. In the event a badge is lost or stolen, the badge holder must accomplish the Loss/Theft of

Identification Worksheet and provide it to his/her supervisor. The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the 628th Contracting Squadron and 628th Security Forces

Squadron and submit a new request for a badge before a new badge can be issued.

Base Contracting Office or base point of contact will immediately notify Security

Forces, the Visitor’s Control Center when a contractor’s employment has been terminated. The Site Supervisors are responsible for notifying and returning the contractor’s badge to the Visitor’s Control Center when this occurs. At no time will a contractor contact Security Forces directly regarding badge denial; they need to contact the Contracting Office.

5.0 INSTALLATION ACCESS:

5.1 The contractor shall obtain a personal contractor identification badge for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto JB Charleston from the Visitor’s Control Center, for the duration of the contract.

Employees are only permitted to enter the installation during the date and time periods indicated on their contractor badge.

5.2 The contractor shall contact the Command Post 24 hours prior (minimum) to arrival to coordinate restricted area facility access.

5.3 Vehicle registration, proof of insurance and a valid driver’s license must be presented for all vehicles while operating on the installation. All vehicles entering the installation or sensitive areas are subject to search. Any refusal or non-consent by an employee will result in termination of their base access and immediate confiscation of this access badge.

6.0 Materials list in accordance with the above descriptions/characteristics previously stated.

6.1 control administrative computer system (QTY:1 lot) consist of 1 each monitor, 1 each key-board, 1 each mouse, 1 each software application

6.2 Remote release door position switches (QTY: 2 each)

6.3 Door access readers with PIN capability (QTY: 5 each)

6.4 Security Cameras (QTY: 4 each)

6.5 Alarm Speaker (QTY: 1 each)

6.6 Composite Cable/Misc installation materials

6.7 In person user/System Training (QTY: 4 hrs)

6.8 Warranty with technical assistance (QTY: 1 year)

7.0 References

AFMAN 10-207_AMCSUP 19 FEBRUARY 2019

5.2.4. Construction Requirements.

5.2.4.1. Structure. Command Post Managers will set-up consoles, telephones, Information Technology, and all other equipment IAW current Information Assurance guidelines and Information Protection Guidance (e.g., DoDM 5200.01V1/V2, AFI 16-1404) (T-0).

5.2.4.2. Outer Door. The Command Post will have a primary external entrance door (T-2). At a minimum, the door must be of a construction type and installation that assures appropriate security IAW AFI 31-101, and it is equipped with a mechanical or electronically operated cipher lock or electronic badge system (T-2). The outer door can be either solid construction (if no inner door installed) or heavy metal-wire mesh (if inner door installed). If equipped with a key lock system, the Command Post Managers must ensure the door is only for emergency use (T-2).

5.2.4.3. Inner Door. The Command Post inner entrance door (if installed) must be of solid construction, except for a reinforced window or peephole and securable credentials slot (T-2).

The solid wood constructed doors must be reinforced externally with a steel sheet cover to prevent removal of the door, and ensure each external pin, bolt, screw, or other fastening device is protected to prevent removal (T-2). Each doorframe must be compatible with both the strength of the door and the adjoining wall construction, IAW AFI 31-101 (T-2).

5.2.4.4. Emergency Exit. All Command Posts must have an emergency exit that can only be opened from the inside (T-2). The emergency exit must have an audible alarm for controllers on the console to be alerted when opened (T-2).

AFI31-101 25 MARCH 2020

8.6.6.8. Duress systems from PL-1 and PL-2 areas annunciating in the BDOC will annunciate in an alternate location, such as alternate BDOC, alarm monitoring station, IACP and/or Command Post. (T-3). MAJCOMs will determine redundant duress requirements for other areas/facilities in conjunction with determining IDS requirements within their supplement. Additionally, the BDOC will also contain its own duress activation capability that annunciates at another 24-hour center such as an alarm monitoring station or IACP. (T-3).

8.6.6.9. Method of positive entry control and hardened entry door.

8.6.6.10. Interior to exterior intercom.

8.6.6.11. Walk-up window must offer one-way viewing out of the BDOC. (T-3).

8.6.6.12. Appropriate weapons racks.

8.6.6.13. The BDOC is a controlled area. Access is restricted to personnel authorized access to ID and law and order sensitive information. If ID and other dispatch centers are collocated, they will be physically configured to prevent unauthorized personnel from gaining access to law and order sensitive information. (T-3). Only law and order, SJA, and law and order chain of command personnel are authorized access to law and order sensitive information.