Statement of Work.pdf
PDF 114 KB Posted
- Attached to
- Preventative Maintenance Services on Virtuo Blood Culture System Federal contract opportunity
- Solicitation number
- 75H71223F80116
About this file
This statement of work outlines maintenance and support services requirements for a Virtuo Blood Culture System at an Indian Health Service facility. The contractor must be an authorized Virtuo vendor and will provide phone and on-site technical support, software updates, and dispatch a qualified technician within 24 hours for any issues not resolved remotely. Emergency on-call support is required within 60 minutes for weekends, holidays, and after normal hours. The base period of performance is not specified but the contract includes four option years. Invoices should be sent electronically to the contract specialist and service unit representative listed.
The related federal contract opportunity posted by the Department of Health and Human Services Indian Health Service seeks preventative maintenance services for the Virtuo Blood Culture System under solicitation number 75H71223F80116 as a special notice.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Notice of Intent to Award Sole Source.pdf |
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Text version
STATEMENT OF WORK
A. Description of Service - Service and Maintenance:
The contractor shall provide necessary support services in support of the Virtuo Blood Culture machinery S/N VRTA-00737. The awardee must be an authorized vendor to work on the Virtuo brand machinery.
The contractor shall provide the necessary service, parts, and maintenance as required/needed.
The contractor shall provide Phone Support.
The contractor shall provide On-Site Services.
The contractor will provide software updates if necessary or as required.
The contractor will notify PIMC if there’s any recall or any changes regarding the equipment and supplies.
The contractor will dispatch a qualified tech if necessary to perform service and maintenance if the problem cannot be resolved though the phone tech support service in 24 hours at their expense.
The contractor shall provide on-call response within 60 minutes for weekends, holidays, and after normal duty hours for emergency tech support service. This work shall be continuous 24 hours a day, 7 days a week until completed.
B. PERIOD OF PERFORMANCE:
Base + four (4) option years. Period of performance will be determined upon award.
C. Acquisitions:
A copy of the invoice should be sent electronically to the contract specialist(s) at the address listed above.
Service Unit Representatives: deana.thompson@ihs.gov
A copy of the invoice should be sent electronically to the Service Unit Representative(s) at the address listed above.
mailto:deana.thompson@ihs.gov
File details come from the government source that posted it. Updated .