Statement of Work.pdf

VA Maryland Health Care Medical Center

Emergency Notification System

STATEMENT OF WORK

1. EXECUTIVE SUMMARY

The VA Maryland Health Care System (VAMHCS) Emergency Preparedness Department has a requirement to expand of their Emergency Notification System (ENS). This system will expedite the ability to communicate emergency response instructions to staff and veterans; to preserve life at

VAMHCS. Contractor’s solution will capitalize on existing infrastructure and will empower emergency management capabilities at VAMHCS. The deployment of this solution will be located across VAMHCS campuses.

SOLUTION OVERVIEW

Contractor will use the Alertus Emergency Notification System solution. This solution will provide an expandable emergency management platform, unified mass notification, and in-facility notification to the

VAMHCS population. The Contractor solution will consist of:

• Alertus Indoor Notification System

• Installation by vendor with active "Alertus Federal Certification" for integration

2. TECHNICAL CAPABILITY OVERVIEW

2.1 System Description

Contractor will deploy the Alertus Emergency Notification System solution utilizing the existing

VAMHCS networking infrastructure. This will expand the emergency management program with Alert

Beacon, Text to Speech speakers, and panic buttons. The solution will provide seamless manual one-step, and optional fully automated, activation of (508 compliant) audio/visual notification and/or text to speech notification. The solution shall have a client/server architecture.

Alert Beacons are required as they attract attention with sounder and flashing strobes, while a large text display informs building occupants of the emergency and instructs them how to respond. The units shall be wall-mounted in high visibility areas, such as lobbies, front offices, prominent spaces, and by elevators and stairways. Alert Beacons shall be zone-able to enable safety officials to notify specific areas, buildings, and corridors.

Notifications can be sent to a specific Alert Beacon, Text to Speech speaker, LED marquee, desktop notification; to a campus, and/or groups within a campus. The solution will provide wall-mounted emergency-grade integrated audible visual alert signaling and text display with strobe lights; and provide rapid response.

The solution can be activated manually with a seamless “one button” activation, mobile app activation via

Android and Apple platforms, and fully automated via notification feeds originating from contact closures, facility I/O sensors, and/or public and private feeds such as weather.com, accuweather, NOAA, and any other notification feed of interest such as but not limited to SMS, CAP, API, RSS/Atom, FACP, and IPAWS.

Specifications must be adhered to, variance or substitution will not be accepted:

• All deliverables must be an original manufactured product by a sole supplier to ensure compatibility without multi-vendor integrations.

• The system software shall be certified to be behind VAMHCS firewalls.

• Alert Beacon requirements: integrated audible visual alerting with 80 character message display, yellow enclosure, rectangular in design and must not exceed 5.9” x 7.2” and be greater than 5.5” x 7”; unit supplied must comply with intellectual laws and be authorized and licensed for sale under U.S. Patent 7,889,092.

• Emergency notification system requirements: shall provide instant activation and control of all enterprise notification modalities throughout the VAMHCS such as: Alert Beacons™, fire alarm, desktop notification, big voice capability, peripheral devices such as LED Signs, text-to-speech, electronic door locks, indoor PA, digital signage, CATV override, or other external equipment to extend functionality for future requirements.

• For warranty the project must be installed by a vendor with active "Alertus Federal Certification" for integration.

In the future VAMHCS’s Alertus platform can be upgraded to integrate to any additional software or hardware assets that accept integration.

INFRASTRUCTURE SUMMARY

The VA will be able to communicate through custom, preset messages via text and/or text-to-speech over any or all integrated devices. The software can also integrate automated alert feeds: CAP, open API – including the activation of profiles tied to user-definable CAP alert criteria, customized notifications. This solution also has the ability to monitor data sources and automatically disseminate messages based on content filtering, schedule messages as well as handle recurring messages and prioritized multiple message communication. These messages can be done with integration of SMS text services, zone-able and individually addressable with custom, preset, or map based notification. The Alertus Solution uses

Common Alert Protocol (CAP) interoperability with other systems via automated alert feeds and has the ability to integrate into Active directory.

1. DESIGN MILESTONES

1.1 Planning

Contractor will work remotely with the VA to make sure the Server or Virtual Server (VS) is set up correctly.

Contractor will work remotely with the VA to review floor plans for accuracy and identify where the

Alertus hardware will be installed. On the floor plans we will need to validate the communication closets where the CAT cabling will be pulled to, current switching infrastructure & POE capabilities. This will need to be completed for each building. Once this is completed an on-site survey will occur.

On-site Data Capture:

o Mark on the walls with blue painters tape were the Alert Beacons™ will be installed.

o IT closet detail: Identify switch type, port capacity, and POE capabilities of each closet that will be used for the new access points.

o Identify copper standard used on current AP deployment (CAT5, CAT5e, CAT6) o Setup temporary access to networking hardware and management software for on-site work o Do remote troubleshooting where applicable.

o All personnel will adhere to VA guidelines for onsite work etc. Personnel will be determined at kick off meeting.

2. DEPLOYMENT MILESTONES

2.2 Alertus Configuration

Contractor will work with the VA to integrate the Alertus solution including setup, tuning, and training.

The Team will also validate that all audible visual alert signaling, text display, strobe lights, and text to speech capabilities are configured and functioning correctly.

2.3 CAT6 Cabling Installation

Copper cabling will be provided by a Contractor partner.

2.3.1 CAT6 Cabling Deployment

o All new copper cables to the outlets will be run overhead in the space above the drop tile ceiling.

Cabling will be suspended above drop tile ceiling using compliant hardware such as j-hooks so that no cables lay on the drop ceiling tiles. Existing pathways may be followed and penetrations may be used.

o Route all horizontal cables to the appropriate Telco/LAN closet where they will be terminated in new patch panels.

o Install a 7 foot patch cable between the switch and the patch panel.

o At each of the Alert Beacon locations route the cable to a surface mount box and install a 5 foot patch cable between the access point and the surface mounted outlet.

2.3.2 CAT6 Cabling Testing and Labeling

o All horizontal station cables will be tested with an industry standard cable scanner for performance.

o The surface boxes and patch panels will receive machine printed labels using a label scheme suitable to the VA.

2.4 Closure Milestone

Upon completion of the design and deployment milestones, the customer-designated point of contact will certify completion by signing the project acceptance form. Once the acceptance has been provided the customer will be requested to complete a Contractor Customer Satisfaction Survey as part of final project related deliverables and the final step to support full project closure.

2.5 Project Deployment Deliverables

● Project Management specified documentation

● Detailed Design Document

● The fully implemented solution

● Test and Acceptance Document

● Final Configuration Documentation (As-Built) of the implemented solution

● Customer Satisfaction Survey

2.6 Tasks that are Out of Scope

The following tasks are excluded from the project. (A quote for this work can be provided if desired) o Networking hardware o Conduit for CAT cabling