SSJ NaviCare Nurse Call System Support.pdf

DEPARTMENT OF VETERANS AFFAIRS

Justification and Approval (J&A) For

Other Than Full and Open Competition (>SAT)

Acquisition Plan Action ID:

1. Contracting Activity: Department of Veterans Affairs, Regional Procurement Office East

(RPOE), Network Contracting Office 4 (NCO4), provides contracting support for Veterans Integrated Services Network 4 (VISN 04), Lebanon VA Medical Center (LVAMC), 1700 S.

Lincoln Avenue, Lebanon, PA 17042. PR

2. Nature and/or Description of the Action Being Processed:

This is a sole source justification for the procurement for full-service maintenance for the Hill-Rom NaviCare Nurse Call System using a firm fixed price contract to include a one-year base period, with four one-year option periods.

The estimated value of the base year is and the total estimated contract value is

3. Description of Supplies/Services Required to Meet the Agency’s Needs:

The Lebanon VA Medical Center (LVAMC) currently utilizes Hill-Rom NaviCare Nurse Call equipment that is manufactured and serviced by Hill-Rom, Inc. To keep the Hill-Rom Nurse Call equipment running properly, the following support services are required:

preventative maintenance, testing and inspection, software updates and quality assurance.

The system is used to create communication between patients and staff. It can be used to signal an emergent need by providing real-time communication between staff with quicker response times, which could drastically reduce patient injury. These systems require repair coverage, software updates, and maintenance by trained personnel using manufacturer approved parts and specifications. The reliable and accurate operation of this equipment is considered critical to the health of patients.

The proposed vendor is: Hill-Rom, Inc., located at 1069 State Route 46 East, Batesville, IN 47006.

Period of Performance:

Base Year 12/01/2023 – 11/30/2024 Option 1 12/01/2024 – 11/30/2025 Option 2 12/01/2025 – 11/30/2026 Option 3 12/01/2026 – 11/30/2027 Option 4 12/01/2027 – 11/30/2028

4. Statutory Authority Permitting Other than Full and Open Competition:

(X) (1) Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements per 41 USC §3304(a)(1) as implemented by FAR 6.302-1;

( ) (2) Unusual and Compelling Urgency per 41 USC §3304(a)(2) as implemented by FAR 6.302-2;

( ) (3) Industrial Mobilization, Engineering, Developmental or Research Capability or Expert Services per 41 USC §3304(a)(3) as implemented by FAR 6.302-3;

( ) (4) International Agreement per 41 USC §3304(a)(4) as implemented by FAR 6.302-4

( ) (5) Authorized or Required by Statute per 41 USC §3304(a)(5) as implemented by FAR 6.302-5;

( ) (6) National Security per 41 USC §3304(a)(6) as implemented by FAR 6.302-6;

( ) (7) Public Interest per 41 USC §3304(a)(7) as implemented by FAR 6.302-7;

5. Demonstration that the Contractor’s Unique Qualifications or Nature of the Acquisition Requires the Use of the Authority Cited Above (applicability of authority):

The Hill-Rom NaviCare Nurse Call System utilized at the LVAMC currently has a service and maintenance contract with Hill-Rom under order 36C24419P0164, for the period of performance 12/01/2018 through 11/30/2023. Support and maintenance of the Hill-Rom NaviCare Nurse Call System is propriety to Hill-Rom, the OEM. No other vendors are authorized to provide services to the NaviCare Nurse Call System. Only Hill-Rom, the OEM for the NaviCare Nurse Call System, is authorized to provide services on this system due to the proprietary nature of the system.

6. Description of Efforts Made to ensure that offers are solicited from as many potential sources as deemed practicable:

The Contract Specialist reached out to JoAnn Malarek, Sale Representative at Hill- Rom/Baxter for a list of authorized distributors/resellers for the requested services. Per response from Hill-Rom/Baxter, service for the Hill-Rom Nurse Call System is proprietary and only available through Hill-Rom Care Com Services.

The LVAMC requires a continuation of its service agreement with Hill-Rom to economically maintain reliability, maximize uptime and ensure continued uninterrupted performance of the specialized Hill-Rom NaviCare Nurse Call System. Hill-Rom NaviCare Nurse Call System direct support and maintenance is proprietary to the OEM, Hill-Rom.

A competitive solicitation for this service could only be considered if the entire Nurse Call System were replaced. This action is not feasible. The original cost for the NaviCare system and installation in 2014 was ; the cost to replace the system today would be in excess of .

7. Determination by the CO that the Anticipated Cost to the Government will be Fair and Reasonable:

A determination by the Contracting Officer that the anticipated cost to the Government will be fair and reasonable.

8. Description of the Market Research Conducted and the Results, or a Statement of the Reasons Market Research Was Not Conducted:

Market research was conducted. On September 29, 2023, a special notice was posted on SAM.gov that the Government intends to issue sole source award to Hill-Rom Inc. The sole source announcement closed on October 6, 2023, and no challenges were received.

Due to the proprietary nature of the Hill-Rom NaviCare Nurse Call System, the Contract Specialist identified only one source, Hill-Rom, Inc., with interest and capability to provide the services required. The proprietary nature of the services was verified via a sole source letter provided by Hill-Rom, Inc. There are no other known sources.

9. Any Other Facts Supporting the Use of Other than Full and Open Competition:

None

10. Listing of Sources that Expressed, in Writing, an Interest in the Acquisition:

Hill-Rom, Inc.

1069 State Route 46 East Batesville, IN 47006

11. A Statement of the Actions, if any, the Agency May Take to Remove or Overcome any

Barriers to Competition before Making subsequent acquisitions for the supplies or services required:

The Government will continue to conduct market research to ascertain if there are changes in the marketplace that would enable future actions to be competed.

12. Requirements Certification: I certify that the requirement outlined in this justification is a Bona Fide Need of the Department of Veterans Affairs and that the supporting data under my cognizance, which are included in the justification, are accurate and complete to the best of my knowledge and belief.

13. Prepared by:

14. Approvals in accordance with the VHAPM Part 806.3 OFOC SOP:

a. Contracting Officer or Designee’s Certification (required): I certify that the foregoing justification is accurate and complete to the best of my knowledge and belief.

b. One Level Above the Contracting Officer (Required over SAT but not exceeding $750K): I certify the justification meets requirements for other than full and open