2_Statement_of_Work_(SOW)redacted(with_SWFT+_update).docx

STATEMENT OF WORK (SOW) – FINGERPRINT EQUIPMENT

MAINTENANCE SERVICES

Defense Logistics Agency (DLA) Intelligence Security Division, Personnel Security

1. BACKGROUND

DLA Intelligence (DI) Personnel Security currently has seven biometric fingerprinting machines used to capture fingerprints and transmit electronically using the Defense Manpower Data Center (DMDC) Secure Web Fingerprint Transmission Plus (SWFT+) system to the Office of Personnel Management (OPM) for investigative purposes. DI is seeking maintenance services for hardware on all seven current fingerprint machines at seven different locations to maintain system performance. DI also requires lifecycle maintenance to obtain updated fingerprint equipment when the current models become obsolete or break down and require replacement.

2. PROJECT SCOPE OF WORK

The scope of work includes hardware maintenance services for one base year plus four option years for each of the seven existing fingerprint machines identified below at seven different locations. DI requires hardware maintenance services on current equipment. Maintenance support is required for base year with four option years for hardware support on tenprint scanner, hardcopy fingerprint scanner, and fingerprint card printer to keep current equipment in working order. This includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down. The location at DLA Aviation in Richmond, Virginia, requires an Epson Perfection V700 hard card scanner purchase (equivalent or better) with fingerprint scanning license. Equipment must be compatible with the DMDC SWFT+ system.

The awarded contractor shall provide the following services for each fingerprint machine:

(1) Location:

DLA Intelligence at Fort Belvoir, Virginia 8725 John J. Kingman Road, Room 3428 Ft Belvoir, VA 22060 POCs:

Requirements:

· Maintenance support for hardware support on tenprint scanner, hardcopy fingerprint scanner, and card printer to keep current equipment in working order. Includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down.

Current Equipment Information:

DigID Mini Tenprint Scanner, Serial # 04654 Epson V600 Scanner, Serial #LTYW077795 Lexmark C544 Card Printer, Serial #946BBDR

(2) Location:

DLA Intelligence at Columbus, Ohio 3990 E. Broad Street, Bldg 20, Pod B, Room 725A North Columbus, OH 43213 POCs:

Requirements:

· Maintenance support for hardware support on tenprint scanner, hardcopy fingerprint scanner, and card printer to keep current equipment in working order. Includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down.

Current Equipment Information:

DigID Mini Tenprint Scanner, Serial #05046 Epson V600 Printer, Serial #: LTYW077790 Lexmark C544 Card Scanner, Serial #: 946BBCG

(3) Location:

DLA Intelligence at Battle Creek, Michigan 74 N. Washington Avenue, Room 2-2-60 Battle Creek, MI 49037-3084 POCs:

Requirements:

· Maintenance support for hardware support on tenprint scanner, hardcopy fingerprint scanner, and card printer to keep current equipment in working order. Includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down.

Current Equipment Information:

DigID Mini Tenprint Scanner, Serial #: 04945 Epson V600 Card Scanner, Serial #: LTYW099356 Lexmark V746 Card Printer, Serial #: 50263694229FC

(4) Location:

DLA Intelligence at Philadelphia, Pennsylvania 700 Robbins Avenue, Building 36, Floor 1, Room 1152 Philadelphia, PA 19111 POCs: Jessica Rodriguez/Shakeyna Evans

Requirements:

· Maintenance support for hardware support on tenprint scanner, hardcopy fingerprint scanner, and card printer to keep current equipment in working order. Includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down.

Current Equipment Information:

DigID Mini Tenprint Scanner, Serial #: 04954 Epson V600 card scanner, Serial #: LTYW097988 Lexmark C746N Printer, Serial #: 50263694229DW

(5) Location:

DLA Intelligence at Pearl Harbor, Hawaii 1025 Quincy Ave. STE 2000 Pearl Harbor, HI 96860

POC:

Requirements:

· Maintenance support for hardware support on tenprint scanner, hardcopy fingerprint scanner, and card printer to keep current equipment in working order. Includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down.

Current Equipment Information:

DigID Mini Tenprint Scanner, Serial #: 06659 Epson V600 Card Scanner, Serial #: LTYW040346 Lexmark C544 Printer, Serial #: 946991R

(6) Location:

DLA Intelligence at Kaiserslautern, Germany Bldg 3230, Room 116 Mannheimer Strasse 218 Unit 29705, Kleber Kaserne, APO AE 09054

POC:

Requirements:

· Maintenance support for hardware support on tenprint scanner, hardcopy fingerprint scanner, and card printer to keep current equipment in working order. Includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down. This site requires equipment with voltage regulator to accommodate European Standards of 220V to 240V.

Current Equipment Information:

DigID Mini Tenprint Scanner, Serial #04699 Epson V600 Card Scanner, Serial # LTYW114328 Lexmark C746DN Printer: 5026479425PKZ

(7) Location:

DLA Intelligence at Richmond, Virginia 8000 Jefferson Davis Highway, Building 85 Richmond, VA 23297 POCs:

Requirements:

· Maintenance support for hardware support on tenprint scanner, hardcopy fingerprint scanner, and card printer to keep current equipment in working order. Includes hardware repair and replacement in the event that the current model becomes obsolete or breaks down.

· The location at DLA Intelligence in Richmond, Virginia requires an Epson V700 hard card fingerprint scanner purchase (equivalent or better) with fingerprint scanning software and license.

Current Equipment Information:

Guardian Mini Tenprint Scanner, Serial #000656723.C2011 Xerox 4510 Printer, Serial #ART389178

These specifications have been selected based on their overall functionality in an effort to support the daily activities and functions within DI.

3. TYPE OF CONTRACT

This is a Firm Fixed Price Contract.

4. PERIOD OF PERFORMANCE

Maintenance services for hardware must start at time of award.

5. INSTRUCTIONS TO OFFEROR IF EQUIPMENT IS REQUIRED:

If the offeror is unable to provide maintenance on the current equipment, the offeror must identify the cost of procuring equivalent level equipment to include an FBI-certified tenprint fingerprint scanner (digID mini scanner equivalent or better), an FBI-certified hardcopy fingerprint scanner (Epson V700 equivalent or better), and a fingerprint card printer (Lexmark C544 equivalent or better). Equipment for DLA Intelligence at Kaiserslautern, Germany requires voltage regulator to accommodate European Standards of 220V to 240 V. In addition, the offeror must provide the total cost for installation, shipping, and training. Reference the following website for FBI Certified fingerprinting specifications: https://www.fbibiospecs.cjis.gov/Certifications/FAQ. Any new equipment must be compatible with the DMDC SWFT+ system. Software Development Kits (SDK) are required to needed for compatibility with the DMDC SWFT+ system.

(see below for sites listed under Delivery).

7 EA

6. REQUIRED DELIVERY DATE

Any new equipment must be provided within 30 days of contract award.

7. DELIVERY

The Contractor will provide hardware maintenance and deliver equipment to the following addresses:

(a) DLA Intelligence – Ft Belvoir, VA 8725 John J. Kingman Road, Room 3428 Ft Belvoir, VA 22060 POCs:

(b) DLA Intelligence – Columbus, OH 3990 E. Broad Street, Bldg 20, Pod B, Room 725A North Columbus, OH 43213 POCs:

(c) DLA Intelligence– Battle Creek, MI 74 N. Washington Avenue, Room 2-2-60 Battle Creek, MI 49037-3084 POCs:

Philadelphia, PA 19111 POCs:

Mannheimer Strasse 218 Unit 29705, Kleber Kaserne, APO AE 09054

POC:

(g) DLA Intelligence – Richmond, VA 8000 Jefferson Davis Highway, Building 85 Richmond, VA 23297 POCs:

8. SWFT+ INFORMATION

Fingerprint capture devices must be capable with the DMDC SWFT+ system. The SWFT+ system is a light-weight web-based application that enables authorized users to capture biographic data and fingerprint images by means of their local fingerprint capture workstations. A centralized server-based application collects and integrates the captured data into standard FBI electronic biometric transmission specification (EBTS) files, and forwards the files to SWFT. SWFT then transmits the electronic files to OPM Fingerprint Transaction System (FTS). More information on SWFT+ and the supported device list can be found at the following location: https://www.dmdc.osd.mil/psawebdocs/docPage.jsp?p=SWFT.

9. PROGRAM MANAGER

10. CONTRACTING OFFICER’S REPRESENTATIVE (COR)

11. GOVERNMENT CONTRACT ADMINISTRATOR

To be provided at time of award.

12. NON-PERSONAL SERVICES STATEMENT

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the statement of work. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in this effort may not be interpreted or implemented in any manner that results in any contractor or sub-contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United State Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.4 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.