Synopsis_and_Solicitation.pdf

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6 Streamlined Procedures for Evaluation and Solicitation for Commercial Items, in conjunction with FAR part 13, Simplified Acquisition Procedures, as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

The solicitation number is SP3300-16-Q-0133 and is being issued as a Request for Quote

(RFQ).

This notice incorporates provisions and clauses in effect through Federal Acquisition Circular (FAC) 2005-86 effective 01 February 2016 and Defense Federal Acquisition Regulation Supplement (DFARS) DPN 20151230 effective 30 December 2015, and Defense Logistics Acquisition Directive (DLAD) Current to Revision 5, PROCLTR 2016-02. The complete text of any of the clauses and provisions may be accessed in full text at http://farsite.hill.af.mil.

This RFQ is set aside 100% for small business competition. The North American Industry Classification (NAICS) code for this acquisition is 811310. The small business size standard is $7.5 million.

I. Background DLA Distribution Warner Robins, Georgia, which resides on the Robins Air Force Base in Houston County, Georgia, has a requirement for Preventive and Remedial Maintenance Support Services for weight handling equipment systems.

II. Requirements The Contractor shall provide all labor, equipment, tools, test equipment, materials, replacement parts, and supervision necessary to perform maintenance support services in accordance with Attachment 1 – Statement of Work (SOW). Preventive maintenance service includes the care and servicing by Contractor personnel for the purpose of maintaining equipment in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects. Remedial maintenance includes all actions to diagnose equipment malfunctions and restore the equipment to normal operating condition.

III. Schedule Preventive maintenance services shall be completed within 5 days of scheduled service, unless otherwise approved by the Government Point of Contact. Remedial maintenance services shall be responded to on site by Contractor personnel within 24 hours after notification by the Government Point of Contact. Remedial maintenance services shall normally be completed within 48 hours after initial notification by the Government Point of Contact, unless otherwise approved by Government Point of Contact.

The DLA Distribution Warner Robins, GA Crane Inventory List is provided to identify each piece of equipment that requires maintenance services (Attachment 2). This document is referenced in the SOW.

The DLA Distribution Warner Robins, GA Crane Maintenance task List is provided to detail the maintenance tasks required for each piece of equipment listed in the crane inventory list http://farsite.hill.af.mil/

(Attachment 3). This document is referenced in the SOW.

A DLA Distribution Maintenance Work order example is provided for illustrative purposes (Attachment 4). This document is referenced in the SOW.

The DLA Distribution Warner Robins, GA Price Quote Sheet is provided for interested and responsible vendors to provide pricing quotes for the maintenance services outlined in this solicitation, completing all information required in blue colored cells (Attachment 5). Offerors shall complete unit pricing and extended pricing for the following CLINS on attachment 5.

CLIN 0001

CLIN 0002

CLIN 1001

CLIN 1002

CLIN 2001

CLIN 2002

This acquisition is a 100% set-aside for small business concerns, the NAICS code applicable to this acquisition is 811310, and the small business size standard is $7,500,000.00.

Any award resulting from this solicitation will be issued on a Standard Form (SF) 1449.

The Government seeks to award a hybrid firm-fixed price/time & material, option contract, resulting from this solicitation, with a base year, and two (2) option years, for the list of CLINs detailed in attachment 5 – Price Quote Sheet.

Periods of Performance:

Base Period – 5/1/2016 – 4/30/2017.

Option 1 Period – 5/1/2017 – 4/30/2018 Option 2 Period- 5/1/2018 – 4/30/2019

* (Actual start date dependent on time needed to make award)

Quote information is sought and should be forwarded from interested offerors per instructions listed below in FAR 52.212-1 Instructions to Offerors.

NOTE: To receive an award resulting from this solicitation, offerors MUST be registered in the System for Award Management (SAM) database IAW FAR 52.212-1(k) and DFARS 204.1103.

Registration may be done online at: www.sam.gov.

Wide Area Work Flow: As of October 15, 2012, DLA Distribution Acquisition Operations began using the Department of Defense Wide Area WorkFlow (WAWF) Receipt and Acceptance system to process invoice and acceptance documents. WAWF is a free, paperless application, which eliminates time and expenses of mail processing. It is also a secure method of invoicing. With on-line validation, contractors can monitor acceptance and payment documents for accuracy, which means fewer rejected invoices and fewer delayed payments.

The WAWF website is at https://wawf.eb.mil/. The web site contains instructions for registration and use, including how contractors submit invoices via WAWF.

http://www.sam.gov/

NOTE: The resultant purchase order from this solicitation will NOT contain the option to pay invoices via the Government Purchase Card. The Contractor is expected to establish a Wide Area Work Flow (WAWF) account for vendor invoicing for all work accomplished or supplies ordered.

(See DFARS Clauses in Attachment 6, [252.232-7003 & 252.232-7006] for information.)

FAR Clauses Incorporated by Reference FAR 52.212-4 Contract Terms and Conditions -- Commercial Items

FAR Clauses in Full Text FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items. (See RFQ Attachment 6 – Additional Provisions and Clauses, for full text version)

The following full text FAR provisions apply to this acquisition:

FAR 52.212-1 Instructions to Offerors-Commercial Items Addenda to 52.212-1; the following paragraphs are hereby deleted from this provision: (e) multiple quotes, (h) multiple awards, and (i) availability of requirements documents cited in the solicitation.

Additional solicitation provisions and contract clauses are provided in Attachment 6.

This Contract is subject to the Service Contract Act. The SCA Wage Determination for this contract is provided as Attachment 7

List of Attachments to this Solicitation:

Attachment 1 – Statement of Work (SOW) Attachment 2 – Crane Inventory List Attachment 3 – Crane Maintenance Task List Attachment 4 – EMACS Maintenance Work order Attachment 5 – Price Quote Sheet Attachment 6 – Additional Provisions and Clauses Attachment 7 – Wage Determination No. Wage Determination No.: 2005-2139 (Rev 16)

QUOTE SUBMISSION INSTRUCTIONS–Quotes must include the following items. Submission of a quote that does not contain all items requested below may result in elimination from consideration for award.

1. Offerors Written Response-

In addressing the areas below in this section, the Offeror will describe their background, knowledge and experience to demonstrate that they have satisfactorily performed the Preventive, Remedial, Inspection/Testing, Load Testing and Certification Maintenance services on the weight handling equipment systems listed in this solicitation, emphasizing performance that was executed in accordance with the same or similar scope and magnitude that is described in the SOW. Past performance information is used in determining the level of confidence the Government has for successful performance based upon the Offeror’s actions under previously awarded, relevant contracts.

Past performance information should be submitted from three sources (The Government recommends submission of at least three contracts, but will evaluate any and all submitted) that clearly indicates the vendor’s ability to perform work similar in scope, magnitude and complexity. The Offeror must demonstrate through past performance an ability to perform the work described in the solicitation. The Government shall only consider relevant past performance data. To be considered relevant, the Offeror must demonstrate successful execution of similar contracts in terms of scope, complexity, technology, magnitude of effort, and schedule, within the past five years.

Offerors shall provide an explanation of the relevance of the contracts or efforts to the requirements as defined in the SOW.

If an Offeror or its subcontractor determines they have no past performance data, they shall provide the following statement in lieu of the information requested below:

“(Insert Offeror or subcontractor’s name) has determined that they possess no relevant past performance information in accordance with the RFQ.”

To be compliant with this factor, offerors shall provide the following information for both the Offeror and any proposed subcontractors:

(1) An index of previous contract data for the Offeror. The index should contain at least 3, or more, PRIME contracts and/or SUBCONTRACTS that the Offeror is currently performing or has completed during the last five years. The index shall include:

- Contractor Name

- Name of the customer/agency

- Contract/Purchase Order Number

- Customer points of contact - (provide name, telephone number and e-mail addresses)

- Length of contract – (Period of performance dates)

- Initial Contract Price

- Final Contract Price or price as of the last modification

- Facilities in which the service was performed

- Description of equipment for which maintenance was provided (Include sufficient detail to demonstrate the scope and complexity of the maintenance provided and to demonstrate similarities)

- A narrative synopsis that shall describe the specific nature of the work, similarities with the proposed work and the relevant experience gained.

(2) If applicable, an index of Previous Contract Data for all proposed subcontractors, containing the information listed in number 1 above as it relates to any PRIME and/or SUBCONTRACTS that the subcontractor is currently performing, or has performed in the last five years.

The Government may contact the named individuals on each contract listed, to clarify, obtain additional information, or conduct a telephone survey of past performance.

(3) Offerors and their subcontractors may describe any quality awards or certifications that indicate technical excellence in the service requested. Examples of such awards or certifications include, the Malcolm Aldridge Quality Award, other Government quality awards, and private sector awards or certifications (e.g., the automobile industries QS 9000, Semitic’s SSQA, or ANS/EIA-599). Indicate what segment of the company (division or entire company) received the award or certification and the date. If the award or certification is over three years old, present evidence the qualifications still apply.

The Government may utilize the Federal Past Performance Information Retrieval System (PPIRS), the Contractor Performance Assessment Reporting System (CPARS), responses received from the Past Performance Questionnaire, data submitted by the Offeror, and any other information available to determine the quality and relevance of the Offeror’s past performance.

2. Offeror Pricing Information Entered on Solicitation Attachment 5 “Price Quote Sheet”.

Attachment 5 titled “Price Quote Sheet” contains contract line item numbers (CLINs) for a base year, and two (2) option years for Offerors to enter their pricing for Preventative Maintenance Jobs as described in the SOW, as well as an hourly rate for the execution of Remedial Maintenance (RM), as described in the SOW.

3. Offerors Representations and Certifications.

Contractors are required to include a copy of the FAR provision 52.212-3-Offeror Representations and Certifications-Commercial Items (see RFQ Attachment 6) or may indicate completion of the representations and certifications on the internet at https://www.sam.gov. Failure to include the certifications along with the Offerors response the solicitation or to complete the certifications on the internet may result in elimination from consideration for award.

Contractors are advised that any and all questions concerning this solicitation must be sent in writing to the Contracting Office at DLA Distribution, New Cumberland, PA, via email to carl.devitz@dla.mil, Attn: Carl Devitz.

Contractors are advised that completed quote submissions must also be sent in writing to the Contracting Office at DLA Distribution, New Cumberland, PA, via email to:

Carl.devitz@@dla.mil, Attn: Carl Devitz.

QUESTIONS MUST BE RECEIVED BY: Thursday February 18, 2016

ALL QUOTES MUST BE RECEIVED BY: Tuesday March 1, 2016 TO BE CONSIDERED

FOR AWARD.

Quotes must include the following items. Submission of a quote that does not contain all items requested below may result in elimination from consideration for award.

1. Quotations may be submitted in contractor format and shall include:

(1) Company name, address, telephone number, e-mail address, and FAX number.

(2) Solicitation number.

(3) Firm Fixed Prices and Firm Fixed Hourly Labor Rates on the attached Schedule of Supplies/Services.

(4) Contractor DUNS Number and Commercial and Government Entity (CAGE) Code.

(5) Signed acknowledgements of amendments (applicable only if any amendments are issued against this solicitation).

(6) Past performance information from three (3) sources that clearly indicate that offeror has satisfactorily performed Preventive, Remedial, Inspection/Testing, Load Testing and Certification Maintenance services on weight handling equipment, commercially or for the Government within the past five (5) years (refer to FAR 13.106-2 Evaluation of Quotations or Offers below for details).

NOTE- Vendor quotes must be valid for 60 days after the closing date of the solicitation to provide the Government time to evaluate offers and make an award decision.

2. Contractors are required to include a copy of the FAR provision 52.212-3-Offeror Representations and Certifications-Commercial Items and DFAR 252.212-7000-Offeror Representation and Certification-Commercial Items with its quote or may indicate completion of the representations and certifications on the internet at https://www.sam.gov. Failure to include the certifications along with the price quote or to complete the certifications on the internet may result in elimination from consideration for award.

EVALUATION FACTORS FOR AWARD

FAR 52.212-2 -- Evaluation -- Commercial Items.

IAW FAR 13.106-2 Evaluation of Quotations or Offers:

(a) The Government intends to award one Firm Fixed Price, Time & Materials (hybrid) option purchase order as a result of this Request for Quote on an all or none basis to the responsible offeror whose offer conforms to the solicitation using the Lowest Price Technically Acceptable (LPTA) source selection procedures. Quotes shall be evaluated for acceptability only and shall not be rated. Offerors must be determined to be responsible according to the standards of FAR Part 9 to be eligible for award.

Award will be based on the total overall lowest price quoted for the Base Year and Two (2) Option Years which meets or exceeds the acceptability standard for the non-price factor, Past Performance Record. Any offeror who has been found to have a satisfactory past performance record will then have its quote evaluated for the lowest price.

To be considered acceptable and eligible for award, an Offeror must address separately all the factors set forth in accordance with the instructions of this solicitation in 52.212-1 above. Any omission which precludes meeting solicitation objectives, and which cannot be rectified during a clarification with the offeror, will cause a quote to be found technically unacceptable.

The determination of the acceptable quotes will include all quotes which are considered to have a reasonable chance of being selected for award. A quote is considered acceptable if it

(i) addresses itself to all the essential requirements of the RFQ, (ii) shows the offeror understands all essential requirements of the RFQ, has the full capability to perform the prospective requirements, (iii) has demonstrated an acceptable past performance record, and

(iv) although some clarifications of the quote may be desirable, the quote is complete to the extent that an award could be made on its present terms.

A quote will be considered unacceptable if award cannot be made on the present terms of the quote, and corrective action would require essentially rewriting the quote. Any quote which is determined to be unacceptable will not be considered for award and eliminated from further consideration.

Past Performance Record: The Government will evaluate the Offeror’s Past Performance Record, on an Acceptable/Unacceptable basis, to determine acceptability of a quote as follows:

The Offeror shall describe their background, knowledge and experience related to the performance of weight handling equipment preventive, remedial, inspection/testing, load testing, and certification maintenance support services. Of particular emphasis is performance that was executed in accordance with the same or similar scope and magnitude that is described in the SOW. Past performance information is used in determining the level of confidence the Government has for successful performance based upon the Offeror's actions under previously awarded, relevant contracts.

The Government will only consider relevant past performance data. To be considered relevant, the Offeror must demonstrate past execution of similar contracts in terms of scope, complexity, technology, magnitude of effort, and schedule. The Offeror must demonstrate through past performance an ability to perform the work described in the solicitation. This is done by demonstrating that they have successfully executed contracts of similar scope and magnitude within the past five (5) years. The Government requires submission of at least three (3) contracts, but will evaluate any and all submitted. Offerors shall provide a detailed explanation of the relevance of the contracts or efforts to the requirements as defined in the SOW.

This information shall consist of the following:

(1) An index of previous contract data that contains three or more prime contracts and/or subcontracts that the Offeror is currently performing or has completed during the last five years. The index shall include:

- Contractor Name

- Name of the customer/agency

- Contract/Purchase Order Number

- Customer point of contact (provide name, telephone number, and e-mail address)

- Length of contract

- Period of performance (dates)

- Initial Contract Price

- Final Contract Price or price as of the last modification

- Description of equipment for which maintenance was provided (include sufficient detail to demonstrate the scope and complexity of the maintenance provided)

- Facilities in which the service was performed

- Quality of Past Performance; to include a discussion of actual performance under each contract listed, including problems encountered; how they were resolved; the timeliness of deliverables required; how costs were controlled; business relationships; management of personnel, and any other areas deemed necessary to provide insight into actual performance issues.

(2) A narrative synopsis that shall describe the specific nature of the work, similarities with the proposed work and the relevant experience gained.

The Government is not limited to the information provided above, but reserves the right to independently seek past performance information through open market contacts, government systems, In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the Offeror may not be evaluated favorably or unfavorably on past performance. Therefore, the Offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

The Government will only consider relevant past performance data of the Offeror and its major subcontractors. A major subcontractor is defined as those providing twenty percent (20%) of total dollar threshold and/or twenty-five percent (25%) of total man-hour effort. Subcontractors not meeting the definition of a “major subcontractor” will not be evaluated.

The minimum criteria for acceptability for this factor shall be the submittal by the offeror of past performance information from three (3) sources that clearly indicate they have satisfactorily performed Preventive, Remedial, Inspection/Testing, Load Testing and Certification Maintenance services on weight handling equipment, commercially or for the Government within the past five (5) years.

Options. The Government will evaluate vendor offers for award purposes by adding the total price for the base and all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced.

Evaluation of options shall not obligate the Government to exercise the option(s).

(End of Provision)

FAR 52.212-3 -- Offeror Representations and Certifications -- Commercial Items (See RFQ Attachment 6 – Add’l Provsions and Clauses, for full text version)

ATTACHMENT 1

STATEMENT OF WORK (SOW)

FOR

PREVENTIVE, REMEDIAL, INSPECTION/TESTING, LOAD TESTING AND

CERTIFICATION MAINTENANCE SERVICES ON WEIGHT HANDLING EQUIPMENT AT

THE DEFENSE LOGISTICS AGENCY (DLA) DISTRIBUTION WARNER ROBINS,

GEORGIA

1.0 SCOPE OF WORK

1.1 Maintenance services shall include: Preventive Maintenance (PM) scheduled, on call Remedial Maintenance (RM) unscheduled, Inspection/Testing, Load Testing and Certification. The DLA Distribution Warner Robins Georgia Equipment Inventory List is provided to identify each system component (equipment) that requires maintenance service (Attachment 2). The Maintenance Task Charts are provided to define the preventive maintenance requirements (Attachment 3).

1.2 The Contractor shall provide all labor, equipment, tools, test equipment, materials, replacement parts, and supervision necessary to perform maintenance services on Government owned equipment located at DLA Distribution Warner Robins Georgia in accordance with (IAW) the terms and conditions specified herein. The Contracting Officer (KO) will designate a Government Point of Contact who will perform the duties associated with the contracted maintenance services to be performed under this contract.

All references in this SOW to “Contractor personnel” include both Contractor employees and subcontractors. DLA Distribution Warner Robins Georgia 31098 resides on the Robins Air Force Base located in Houston County Georgia just east of and adjacent to the city of Warner Robins Georgia about 18 miles south east of Macon Georgia and about 100 miles south east of Atlanta Georgia.

1.3 This is a non-personal services contract to provide maintenance services on weight handling equipment at DLA Distribution Warner Robins Georgia. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor. The Government may provide technical direction which will assist the Contractor in accomplishing the SOW; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the SOW.

2.0 OVERVIEW OF THE WEIGHT HANDLING EQUIPMENT

The weight handling equipment systems are located in Buildings 351, 368, 376, 380, 385, 393, and 641.

The weight handling systems are located indoors or under overhead cover. See Attachment 2 for details on the weight handling equipment.

3.0 GENERAL MAINTENANCE REQUIREMENTS

3.1 Performance Delays. The Contractor shall report all circumstances, within one workday, which would affect the Contractor’s performance of work or downtime of equipment, including any delays such as: awaiting arrival of parts on order or outside repair of parts; delays of prescheduled PMs; arrival of additional maintenance personnel; or interference of work by employees of the Government. The Contractor shall telephonically notify the Government Point of Contact if maintenance services are not completed after initial response to a remedial maintenance trouble call. If the problem cannot be resolved by the initial response of the Contractor, the Government Point of Contact shall be given a reason for the delay and the estimated time when equipment will become completely operational.

3.2 Obsolescence and/or Non-Maintainability. If the Contractor determines that any equipment, machine, or components being maintained under this contract becomes obsolete or unable to maintain, the reasons for this determination and a proposal defining recommended changes and associated costs shall be submitted to the KO and Government Point of Contact for consideration.

Upgrades to the equipment, machines, or components are not included in this contract. If the Government requires upgrades to the equipment, machines or components, the specific requirements will be developed and forwarded to the DLA Distribution J7 Acquisition Operations who will process as a separate contract action in accordance with the policies and procedures established in the Federal Acquisition Regulation (FAR).

3.3 Responsibility of the Government. The Government shall not perform or have performed by others, repairs to equipment when such equipment is under purview of this contract, except for functions normally construed to be “operator maintenance”. The Government reserves the right to perform or have performed by others any maintenance item wherein the Contractor does not meet the performance requirement for any reason.

3.4 Relocation of Equipment. The Contractor shall not relocate equipment without specific approval from the Government Point of Contact.

3.5 System Shut Down. The Contractor shall obtain specific approval from the Government Point of Contact for all preventive and remedial maintenance services requiring any part of the weight handling equipment to be shut down.

3.6 Coordination with other Contractors/Government Personnel. The Contractor shall coordinate preventive and remedial maintenance services with other Contractors and DLA Distribution Warner Robins Georgia personnel where the weight handling equipment interfaces with other system equipment not being maintained under this contract.

4.0 PREVENTIVE MAINTENANCE (PM) (Scheduled)

4.1 This maintenance service includes the care and servicing by Contractor personnel for the purpose of maintaining equipment in satisfactory operating condition in accordance with the preventive maintenance tasks (Attachment 3). The Contractor shall provide PM on the equipment listed and at the frequency specified in the Schedule of Supplies/Services. All labor, replacement parts, materials, equipment usage and/or rental charges, environmental compliance, and Contractor personnel transportation used for preventive maintenance services shall be included in the contract unit price for preventive maintenance service.

4.2 PM scheduling will be accomplished by the Government utilizing an automated equipment management control system. Based on previous maintenance services and recommended maintenance intervals, the automated equipment management control system will automatically generate a PM Work Order (Attachment 4) on the day each maintenance service is due. The Government will provide the PM schedule (Planned PM Report) due dates to the Contractor within 15 days of the scheduled PM services.

The Contractor shall accept or propose an alternate schedule within 5 days. The Government will accept or reject any or all Contractor proposed changes within 5 days of receipt of the Contractor’s proposed schedule. Acceptance or rejection of any or all proposed changes will not result in any cost adjustments.

4.3 The Government Point of Contact will provide the Contractor, the computer generated equipment work orders (EWOs) for all equipment due PM. EWOs will identify the Equipment Job Order Number (EJON) and each PM to be completed. Upon completion of the PM, the Contractor shall annotate on each EWO the time utilized to perform each task identified, the parts used (by part number, part name, quantity and the cost per unit), and the name of the Contractor personnel performing the PM. The contract manager shall approve, sign and date, and submit all completed EWOs to the Government Point of Contact within 1 day of PM completion. The Government will enter the data into the automated equipment management control system within 24 hours.

4.4 All repairs required as a result of preventive maintenance inspection, except as noted below, shall be accomplished under Remedial Maintenance, with the approval of the Government Point of Contact.

4.5 Inspection/Testing. The Contractor shall perform an annual inspection/testing of all hoists and cranes listed in Attachment 2 concurrent with the annual preventive maintenance. Hoist and crane inspection/testing shall be completed in accordance with American Society of Mechanical Engineers (ASME) B30 standard, ASME BTH-1 standard, ASME HST standards, Occupational Safety and Health Administration (OSHA) 29 CFR 1910.179 or most current version, and manufacturer’s recommendations.

The Contractor shall be responsible for scheduling and performing inspections ensuring that certifications do not lapse. The Government Point of Contact may witness the inspection/testing activities. The Contractor shall immediately provide a written report to the Government Point of Contact identifying any and all deficiencies/malfunctions discovered as a result of an inspection/testing. The Contractor shall correct deficiencies/malfunctions in accordance with the procedures established in Section 5.0 Remedial Maintenance. After repairs are completed, the Contractor shall re-perform the failed inspection/testing at no additional cost to the Government.

4.6 Load Testing. The Contractor shall load test each hoist and crane on an annual basis using Contractor-provided certified test weights. The hoists and cranes shall be load tested concurrent with the annual preventive maintenance. The Contractor shall also ensure additional load tests are completed whenever the Contractor removes, repairs, or replaces a primary component of the lifting system. The Contractor shall ensure all load tests are completed in accordance with governing regulations using common commercial methods. The Contractor shall contact the Government Point of Contact for guidance in the event that a hoist or crane fails a load test.

4.7 Certification. The Contractor shall certify each hoist and crane on an annual basis to ensure that all units have passed the requirements of applicable industry standards and manufacturer’s recommendations. The hoists and cranes shall be certified concurrent with the annual preventive maintenance. The Contractor shall physically attach the annual certification sticker on each hoist and crane. The Contractor shall provide the certification document/report for each hoist and crane to the Government Point of Contact.

5.0 REMEDIAL MAINTENANCE (RM) (Unscheduled)

5.1 This maintenance service includes all actions to diagnose equipment malfunctions and restore the equipment to normal operating condition. The Government Point of Contact will advise the Contractor of the suspected problem and request an evaluation. The Government will generate a EWO for repair requirements. Travel time for RM will not be paid. Time for parts research and/or necessary repair time must be approved in advance by the Government Point of Contact. The EJON will be the primary means of identifying the piece of equipment. The Contractor will inspect the equipment, advise the GOVERNMENT POINT OF CONTACT of the problem and provide a cost estimate within 3 days when major repairs exceed $2500.00 (dollars). If the Contractor determines that repairs need to be performed off-site, the Contractor shall notify the GOVERNMENT POINT OF CONTACT in writing providing the EJON, serial number and estimated date for return of the equipment. The Contractor will begin all repairs only after approval by the GOVERNMENT POINT OF CONTACT. If major repairs need to be performed off-site, the Contractor shall be reimbursed for actual transportation costs. GOVERNMENT POINT OF CONTACT approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the-road permits. The Contractor shall be responsible for obtaining all necessary permits required to transport Government owned equipment to and/or from the repair facility. In the event of damage/wreckage to Government owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement.

5.2 The Contractor shall provide the GOVERNMENT POINT OF CONTACT a point of contact and phone number to receive and respond to RM service requests. The Contractor shall ensure that this phone number is monitored to guarantee prompt response to RM service requests.

5.3 For repair actions estimated to cost $2500.00 or less, the Contractor is authorized to make any repairs when the total to be invoiced to the Government for all repairs of a piece of equipment is $2500.00 or less.

5.4 Upon completion of the RM, the Contractor shall annotate on each EWO the time utilized to perform each task identified, the parts used (by part number, part name, quantity and the cost per unit), and the name of the Contractor personnel performing the RM. The contract manager shall approve, sign and date, and submit all completed EWOs to the GOVERNMENT POINT OF CONTACT within 1 day of RM completion. The Government will enter the data into the automated equipment management control system within 24 hours.

5.5 The Contractor shall be reimbursed for actual equipment rental expenses.

5.6 The Contractor shall be reimbursed IAW FAR 31.205-46, Travel Costs, for additional equipment transportation expenses and per diem expenses associated with overnight stays to repair equipment.

6.0 PERFORMANCE SCHEDULE

6.1 Preventive maintenance services shall be completed within 5 days of scheduled service, unless otherwise approved by the GOVERNMENT POINT OF CONTACT.

6.2 Remedial maintenance services shall be responded to on site by Contractor personnel within 24 hours after notification by the GOVERNMENT POINT OF CONTACT. Remedial maintenance services shall normally be completed within 48 hours after initial notification by the GOVERNMENT POINT OF CONTACT, unless otherwise approved by the GOVERNMENT POINT OF CONTACT. If, however, the Government notifies the Contractor that the piece of equipment requiring remedial maintenance service is considered mission critical, the Contractor shall respond on site within 8 hours and shall continue the remedial maintenance service until such time as the piece of equipment is returned to full operational capability or as otherwise instructed by the GOVERNMENT POINT OF CONTACT.

7.0 REPLACEMENT PARTS

7.1 The Contractor shall use only new parts, or parts which have been refurbished to “like new” condition which enable the part to function or operate at a level equal to the specification of the original equipment. The invoice and EWO shall indicate if a “like new” part has been installed or used in the repair of the equipment.

7.2 Parts, lubricants and oils used for PM shall not be invoiced separately but shall be included as part of the PM price.

7.3 Replacement parts required in the performance of RM shall be invoiced to the Government in accordance with the terms and conditions of this contract (FAR 52.212-4 Alternate I).

7.4 Equipment lubricants and oils used in the performance of this contract shall be the same or equal to those recommended by the manufacturer’s technical manuals or specifications.

7.5 The Contractor is responsible for obtaining all equipment operator and maintenance manuals that are not available from the Government.

8.0 EQUIPMENT CHANGES. The DLA Distribution Warner Robins Georgia Equipment Inventory List and the Maintenance Task Charts are subject to change by the Government when equipment addition(s) and/or deletion(s) are required due to new weight handling equipment acquisition or equipment disposal/replacement. The Government will provide written notification of any such action to the Contractor. If such action results in a negotiated price increase or decrease, the Government will issue a contract modification.

9.0 EQUIPMENT WORK ORDERS (EWOs). The GOVERNMENT POINT OF CONTACT will provide the Contractor a generated Equipment Work Order (EWO) form for all PM and RM services provided.

All Contractor completed EWOs shall contain the information listed below, as applicable to PM or RM services, and shall be submitted with invoices as support documentation within 5 working days after completion of the maintenance services.

1. DLA Registration Number (five digit number)

2. Equipment Job Order Number (EJON)

3. Date and time of service call notification and arrival at Government location

4. Model, serial number and location of the equipment involved

5. For PM, the labor hours spent to perform each task identified

6. For RM, labor hours and associated labor rates worked

7. For PM and RM, all replacement parts used by part number, part name, quantity and cost per unit which shall supported by actual supplier invoices, published price lists and/or proof of payment

8. Annual Inspection/Testing results

9. Annual Load Testing criteria and results

10. Annual Certification results

11. Description of malfunction and work/service performed, and corrective action taken if action is a repair

12. Equipment hour meter reading if available

13. Legibly printed name of Contractor personnel who accomplished work

14. Contract manager’s signature and date certifying authenticity of work

10.0 MANDATORY REPORT. The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecrnra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at: http://www.ecmra.mil.

11.0 PERSONNEL

11.1 Contract Manager

11.1.1 The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work under this contract. The name of this person and an alternate who shall act for the Contractor when the Manager is unavailable shall be designated in writing to the KO and GOVERNMENT POINT OF

CONTACT.

11.1.2 The Contract Manager or alternate shall have full authority to act for the Contactor on all contract matters relating to the daily performance of work under this contract.

11.1.3 The Contract Manager or alternate shall be available Monday through Friday, excluding federal holidays, between the hours of 0700 and 1600 to meet on the installation as required by the GOVERNMENT POINT OF CONTACT to discuss problem areas. The Contractor shall provide telephone numbers of the contract manager and alternate(s) who shall be available by telephone during the times stated above.

11.2 Contractor personnel

11.2.1 Contractor personnel shall wear required Government furnished badge, and be easily recognized.

This may be accomplished by Contractor personnel wearing distinctive clothing bearing the name of the company and/or by wearing appropriate badges which contain the company name and employee’s name.

During performance of the service requirements set forth in this SOW, all Contractor personnel shall introduce themselves or shall ensure they are introduced as Contractor employees. Contractor personnel shall also appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

11.2.2 Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on the Warner Robins Air Force Base.

11.2.3 The Contractor shall assure that Contractor personnel completely understand the requirements of this SOW. All Contractor service technicians must have sound mechanical aptitude and ability; must have basic understanding of machinery, both mechanical and electrical; must have the ability to understand and comprehend technical manuals, drawings, diagrams and any other technical data supplied by various manufacturers. All Contractor service technicians must have working knowledge of diagnosis and repair for the types of equipment included in this SOW and be capable of diagnosis and repair of electrical, mechanical or electro-mechanical systems. Contractor service technicians shall hold current manufacturer’s certifications if available to troubleshoot, maintain and repair the equipment included in this SOW. Where manufacturer’s certifications are not available or particularly relevant, recognized industry stand certifications may be substituted. The Contractor shall maintain a file containing all service technicians’ training and certifications and shall make this information available to the GOVERNMENT POINT OF CONTACT upon request.

12.0 QUALITY CONTROL PLAN

12.1 The Contractor shall establish and maintain a complete Commercial Quality Control Plan to ensure the requirements of the contract are provided as specified.

12.2 The plan shall include an inspection system covering both preventative and remedial maintenance repairs required by this contract. The plan must ensure that quality service levels are maintained throughout contract performance.

12. 3 The Contractor shall maintain correspondence of all inspections conducted by the Contractor and any necessary corrective action taken. This documentation and all records and schedules, as described in the SOW, that are the responsibility of the Contractor, are the property of the Government and shall be made available to the Government during the term of the contract.

13.0 QUALITY ASSURANCE

13.1 The GOVERNMENT POINT OF CONTACT is responsible for performing Government quality assurance functions for all services and supplies furnished under this contract. Contractor performance is subject to review by the GOVERNMENT POINT OF CONTACT and KO. Upon contract award, the identity of the GOVERNMENT POINT OF CONTACT, his duties and authority will be promptly furnished to the Contractor.

13.2 The GOVERNMENT POINT OF CONTACT will advise the Contractor in writing when discrepancies occur, and will request corrective action. The GOVERNMENT POINT OF CONTACT will make annotation of the discrepancy; the date and time the deficiency was noted, and will request the Contractor (or authorized representative) initial the entry.

14.0 HOURS OF OPERATION.

14.1 The Principal Period of Maintenance (PPM) for maintenance services to be performed under this contract is Monday through Friday, 0700 – 1600 hours, excluding federal holidays. The Government observes the following federal holidays:

New Year’s Day 1 January Martin Luther King Jr. Birthday Third Monday in January Presidents Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day 11 November Thanksgiving Fourth Thursday in November Christmas 25 December

If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform services on these days. Also, in the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed on a Contractor-scheduled service date, the GOVERNMENT POINT OF CONTACT will advise the Contractor on whether services should be performed for that day or services should be rescheduled.

14.2 In order to minimize disruptions to the distribution operations, the Government may require that the Contractor perform PM services outside the PPM. Also, if the Contractor desires to perform PM services outside the PPM, the Contractor shall request permission and obtain written approval from the GOVERNMENT POINT OF CONTACT at least 24 hours in advance to allow for necessary arrangements to be made.

15.0 ENVIRONMENTAL COMPLIANCE

15.1 The Contractor shall comply with all Federal, State and Local regulations as well as DLA and Host installation rules and policies regarding the use, storage, transport and disposal of hazardous materials and wastes.

15.2 Hazardous work processes and hazardous materials utilized or generated in the performance of this contract shall be controlled and disposed of by the Contractor in a manner that is safe IAW the appropriate local, state and US Government laws and directives established for the control of those processes and materials.

15.3 The Contractor shall provide for clean-up of all hazardous and non-hazardous spills when they may occur in, around, or as a result of the Contractor’s operation. The Contractor shall also provide for transportation and disposal off the facility of all hazardous and non-hazardous waste products generated in the performance of this contract. The Contractor shall immediately notify the GOVERNMENT POINT OF CONTACT of any hazardous waste spills.

16.0 SECURITY REQUIREMENTS

16.1 The Contractor or authorized representative shall submit to the GOVERNMENT POINT OF CONTACT a roster identifying all Contractor personnel who will be performing under this contract and require access to the equipment. The roster shall contain the following information about each individual.

An updated roster and individual information shall be provided to the GOVERNMENT POINT OF CONTACT when any Contractor personnel changes occur.

(1) Name (last, first, middle initial), aliases

(2) Status (type of employment)

(3) Name of company

(4) Office Phone

(5) Home address

(6) Date of birth

(7) Weight, height, color hair and eyes

(8) Length of anticipated employment

16.2 The roster shall be furnished to the GOVERNMENT POINT OF CONTACT within 5 days from the date of award. When any Contractor personnel changes occur, the Contractor shall provide an updated roster and individual information to the GOVERNMENT POINT OF CONTACT within two (2) working days. The prompt submission of this information will keep to a minimum any delay and inconvenience to the Contractor and Contractor personnel in performance of the contract. The information will be used for access to the installation and for use in the event of an emergency.

16.3 Contractor personnel must bring personal identification and all completed forms to the Visitor’s Center and identification when accessing the base. The GOVERNMENT POINT OF CONTACT will provide a Base Access Affidavit to Contract Manager in advance (7 – 10 days) for the employees/technicians that will perform the services. This form must be filled out in its entirety and returned via scanned PDF document to the GOVERNMENT POINT OF CONTACT at least 5 work days in advance.

16.4 The Contractor and Contractor personnel shall comply with all security requirements imposed by the installation commander at all times while on the installation. Contractor personnel involved in civil crimes and/or other incidents of misconduct may be restricted entry to the base. The Government Point of Contact or a designated representative will escort contracted personnel at all times.

16.5 Contractor personnel driving vehicle(s) on the installation shall provide proof of vehicle registration, insurance, and valid state driver’s license. Privately owned vehicles will have to be parked in designated parking areas.

17.0 SAFETY AND OCCUPATIONAL HEALTH (SOH)

17.1 The Contractor shall conform to all applicable safety and occupational health standards published in the Federal Register or any other Occupational Safety and Health Administration (OSHA) Public Laws and ensure employees observe safety, traffic control, and fire prevention requirements in effect at the site.

17.2 Government safety personnel may observe Contractor operations/processes at any time on Government premises. Imminent danger situations shall be reported to the KO within one (1) hour and corrected on the spot; other safety issues shall be reported to the GOVERNMENT POINT OF CONTACT within one (1) business day.

17.3 Upon request the Contractor shall provide a copy of a written SOH plan which outlines:

a. An on-site SOH point of contact (POC); the Contractor’s POC shall be identified in writing to the KO or designee. The Contractor’s POC shall be available to assist the KO or designee with any safety surveillances conducted by the local safety office.

b. How hazards and deficiencies are identified and corrected, procedures for identifying, tracking, and correcting hazards in the Contractor’s assigned work area.