SOW V300 FY 20.docx

Unclassified//For Official Use Only

STATEMENT OF WORK (SOW)

VirTra V300 Equipment/Software/Accessories/Warranty June 20

1.0 Scope: This requirement is to procure one VirTua 300 system, with associated parts, equipment, M18 accessories and a 4-year warranty period beyond the included 1 year to meet the specifications set forth in this Statement of Work (SOW).

1.1 Order Type: This effort shall be proposed on a firm-fixed-price (FFP) basis.

1.2 Period of Performance: Delivery of the V300 system, equipment/accessories and commencement of product support will be no more than forty-five (45) days after contract award.

1.3 Inspection/Acceptance /FOB Terms: Inspection and Acceptance shall be at Destination. FOB shall be at Origin.

1.4 Operations Security/Antiterrorism.

1.4.1 Contractors shall not release contract or requiring unit information to any third party, without the written consent of the contracting officer (KO) and the unit Security Officer. Contractors shall not post this contract nor requiring unit information on any site or use it in any company advertisement.

1.4.2 The contractor shall immediately report to the unit security officer and the all security violations, breaches or compromise of contract information, any type of suspicious or criminal activity associated with any aspect of the company contract processing at the contractor site or during delivery.

1.5 Security/Access Control:

1.5.1 Access to Government Facilities. If necessary, the Government will provide access to the appropriate Government buildings during the contract performance. Access however, shall not be granted without approval of the Unit Security Officer.

1.5.1.1 Contractors requiring access to the Government installation, shall provide specified information, a minimum of five (5) business days prior to the requested or required visit. Due to operations security, the Government will provide access requirements upon determination that the contractor is required to visit a Government facility to facilitate contract requirements.

1.5.1.2 Contractors requiring access to Protective Service Battalion (PSB) facility must adhere to the following security guidelines:

1.5.1.3 All Contractor personnel visiting PSB site must be a US citizen and provide a valid Government issued photo ID (i.e., Driver’s License). The contractor will be escorted at all times while at the site.

1.5.1.4 No cell phones, cameras, PDA and electronic devices are allowed within the PSB site without prior approval from the Unit’s Security Officer.

1.5.1.5 Contractors with any adjudication within the past five (5) years will be denied access to the PSB facility. Contractors shall be restricted to areas designated by the Government Technical Representative.

2.0 Contractor Tasks and Responsibilities:

2.1 The contractor shall provide all labor, material, equipment, travel, resources, options research and staff accommodations associated with performing contract tasks and requirements related to the production and delivery of the equipment/accessories and warranties.

2.2 Provide equal product replacements or substitutions for warranty items only as approved by the Contracting Officer (KO) and/or Technical Representative.

2.3 The contractor shall provide the Government a single Point of Contact (POC) for contract coordination.

2.4 The contractor shall provide support for any repairs needed during the 5-year warranty. The contractor shall provide diagnosis of system problems and continuous problem resolution by phone, e-mail, in person or online assistance, providing both responsive and proactive services that will allow operational efficiency

2.5 The contractor shall be available to provide support five (5) days a week (Monday through Friday) from 8AM and 5PM Local Vendor Time.

3.0 Specifications: The contractor shall provide the V300 System with LE content library, computer rack, UPS backup, borderless screens and audio/projection equipment, Sig P320CA replica pistol, and additional magazines. The equipment provided shall include minimum accessories and options listed in the table below:

3.1 Additional Annual Service:

3.1.1 Service Years: The contractor shall provide a 4-year service period in addition to the 1 year standard service (1+4).

3.1.2 Service support On Order: The contractor shall provide service support to include at a minimum:

3.1.2.1 Telephone Support between the hours of 8AM and 5PM Local Vendor Time.

3.1.2.2 Remote Technical Assistance

3.1.2.3 Travel Costs and Technician Fees for any repairs that cannot be conducted remotely.

3.1.2.4 Parts and Labor for any non-functioning system, component, or accessory

3.1.2. Overnight Shipping on all replacement or repaired parts

3.1.2 Annual Service support: The contractor shall provide service support to include at a minimum:

3.1.2.1 Install new VirTra training scenarios and most current base library

3.1.2.2 Clean Simulator Screens, Computer, Monitor & Keyboard

3.1.2.3 Perform Computer Diagnostics and Recalibrate System as needed

3.1.2.4 Recondition & Test Recoil Kits

3.1.2.5 Zero all Laser Based Items

3.1.2.6 Provide a List of Inspected Items

3.1.2.7 Provide User Refresher Training

Unclassified//For Official Use Only