SOW for beta.sam.gov posting - 123A9420Q0027.docx

STATEMENT OF WORK

for Microbiology International (K&R Technologies) Eastern & Western Laboratory Background The Food Safety and Inspection Service (FSIS), a public health regulatory agency of the U.S. Department of Agricultural (USDA), protects consumers by ensuring that meat, poultry, and egg products are safe, wholesome, and accurately labeled. The FSIS Eastern Laboratory (EL) and Western Laboratory (WL) are FSIS regulatory laboratories that analyzes these products to ensure they are free of adulteration.

Testing of meat, poultry and egg samples require the use of selection enrichment broth in order to encourage growth of target pathogens. Since large volumes of enrichment broth are required, the use of three (3) MP-120 Media Prep at the Eastern Laboratory and three (3) MP-120 Media Prep units and an MP10 Agar Sterilizer with a Media Fill unit at the Western Laboratory are required to maintain capacity. It is essential that this equipment be maintained, calibrated and operational so that no delays in media preparation occur.

Objectives/Scope To purchase a Maintenance Agreement consisting of a Base+4 years of coverage for the EL and WL media preparation equipment listed in this SOW.

In order to assure that there is no interruption in the preparation of enrichment broth and agar plating media all equipment listed must be calibrated, maintained, repaired and remain operational continuously with minimum interruptions.

Requirements

· Upon notification by the user that an instrument is not performing within specifications the contractor shall dispatch a service technician to assess and repair the equipment and if necessary, provide replacement component(s) within 5 business days of initial call.

· The contractor shall furnish all labor, parts, software upgrades, and materials to maintain the instruments in operating condition, including calibration and preventative maintenance, along with proper documentation which meets specifications of the manufacturer.

· The contractor shall also provide unlimited technical support via phone, email or text.

· One on-site preventive maintenance visit per calendar year including parts, labor software updates and travels.

· Software updates should be installed on equipment as soon as the updated are released.

· Hard copies and electronic copies of equipment manual should be provided to the costumer.

· Prices for part should be provided before the onsite visit whenever available.

· Yearly summaries of equipment repairs

Service initiated within 5 business days of request (if part is necessary, contingent upon part availability & shipping time). Maintenance/repair services shall be provided during normal working hours, 8:00am to 4:00pm local time, Monday through Friday, or at the discretion of the supervisor, excluding Federal Holidays (see http://www.opm.gov/Fedhol/ for a listing of holidays).

The equipment is located at:

USDA, FSIS, OPHS, Western Lab 800 Buchanan Street Albany, CA 945710 USDA/FSIS, Eastern Laboratory 950 College Station Road Athens, GA 30605

All media prep units are “Systec” brand.

Albany, CA

· Three on-site repairs included (travel and labor).

Eastern Lab Athens, GA

· Three on-site repair visits included (travel and labor).

7/31/21 Maintenance Standards #1

· MP-120 Media Prep, S/N: MP1216

· MP-120 Media Prep, S/N: MP0325.

· MP10 Agar Sterilizer, S/N: MP0697.

· MP-120 Media Prep, S/N: MP0783.

· Media Fill, S/N: MF0324.

Maintenance Standards #2

· MP-120 Media Prep, S/N: MP0551.

· MP-120 Media Prep, S/N: MP0586.

· MP-120 Media Prep, S/N: MP0770.

7/31/22 Maintenance Standards #1

· MP-120 Media Prep, S/N: MP1216

· MP-120 Media Prep, S/N: MP 0325.

· MP10 Agar Sterilizer, S/N: MP 0697.

· MP-120 Media Prep, S/N: MP0783.

· Media Fill, S/N: MF0324.

Maintenance Standards #2

· MP-120 Media Prep, S/N: MP0551.

· MP-120 Media Prep, S/N: MP0586

· MP-120 Media Prep, S/N: MP0770.

7/31/23 All equipment listed in Option Year #2.

7/31/24 All equipment listed in Option Year #2.

7/31/25 All equipment listed in Option Year #2.

The Contracting Officer Representative (COR) will act on-site, as the technical point of contact for the Laboratory, initiate service calls, and perform acceptance of equipment after maintenance and repairs. The COR’s authority is limited to technical issues and he/she is not authorized to make contractual decisions. The authority to resolve monetary issues and contractual interpretation is the responsibility of the Contracting Officer.

SECTION 508 COMPLIANCE ACCESSIBILITY OF ELECTRONIC AND INFORMATION TECHNOLOGY (MAR 2015)

(a) This SOW/PWS or TO is subject to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) as amended by the workforce Investment Act of 1998 (P.L. 105-220). Specifically, subsection 508(a)(1) requires that when the Federal Government procures Electronic and Information Technology (EIT), the EIT must allow Federal employees and individuals of the public with disabilities comparable access to and use of information and data that is provided to Federal employees and individuals of the public without disabilities.

(b) The EIT accessibility standards at 36 CFR Part 1194 were developed by the Architectural and Transportation Barriers Compliance Board ("Access Board") and apply to contracts and task/delivery orders, awarded under indefinite quantity contracts on or after June 25, 2001.

(c) Each Electronic and Information Technology (EIT) product or service furnished under this contract shall comply with the Electronic and Information Technology Accessibility Standards (36 CFR 1194), as specified in the contract, as a minimum. If the Contracting Officer determines any furnished product or service is not in compliance with the contract, the Contracting Officer will promptly inform the Contractor in writing. The Contractor shall, without charge to the Government, repair or replace the non-compliant products or services within the period of time to be specified by the Government in writing. If such repair or replacement is not completed within the time specified, the Government shall have the following recourses:

1. Cancellation of the contract, delivery or task order, purchase or line item without termination liabilities; or

2. In the case of custom Electronic and Information Technology (EIT) being developed by a contractor for the Government, the Government shall have the right to have any necessary changes made or repairs performed by itself or by another firm for the noncompliant EIT, with the contractor liable for reimbursement to the Government for any expenses incurred thereby.

(d) The contractor must ensure that all EIT products that are less than fully compliant with the accessibility standards are provided pursuant to extensive market research and are the most current compliant products or services available to satisfy the contract requirements.

(e) For every EIT product or service accepted under this contact by the Government that does not comply with 36 CFR 1194, the contractor shall, at the discretion of the Government, make every effort to replace or upgrade it with a compliant equivalent product or service, if commercially available and cost neutral, on either a contract specified refresh cycle for the product or service, or on a contract effective option/renewal date; whichever shall occur first.

Section 508 Compliance for Communications The vendor shall comply with the standards, policies, and procedures below. In the event of conflicts between the referenced documents, the SOW shall take precedence.

Rehabilitation Act, Section 508 Accessibility Standards

1. 29 U.S.C. 794d (Rehabilitation Act as amended)

2. 36 CFR 1194 (508 Standards)

3. www.access-board.gov/sec508/508standards.htm (508 standards)

4. FAR 39.2 (Section 508)

5. USDA Standards, policies and procedures (Section 508) In addition, all contract deliverables are subject to these 508 standards as applicable.

Regardless of format, all Web content or communications materials produced, including text, audio or video - must conform to applicable Section 508 standards to allow federal employees and members of the public with disabilities to access information that is comparable to information provided to persons without disabilities. All contractors (including subcontractors) or consultants responsible for preparing or posting content must comply with applicable Section 508 accessibility standards, and where applicable, those set forth in the referenced policy or standards documents above. Remediation of any materials that do not comply with the applicable provisions of 36 CFR Part 1194 as set forth in the SOW shall be the responsibility of the contractor or consultant.

The following Section 508 provisions apply to the content or communications material identified in this SOW:

36 CFR Part 1194.21 a - l 36 CFR Part 1194.22 a - p 36 CFR Part 1194.31 a - f 36 CFR Part 1194.41 a – c The contractor shall provide a completed Section 508 Product Assessment Template and the contractor shall state exactly how proposed EIT deliverable(s) meet or does not meet the applicable standards.

The following Section 508 provisions apply for software development material identified in this SOW, PWS, or TO:

For software development, software applications, and operating systems the Contractor/Developer/Vendor shall comply with the standards, policies, and procedures below:

Rehabilitation Act, Section 508, Accessibility Standards

(1) 29 U.S.C. 794d (Rehabilitation Act as amended)

(2) 36 CFR 1194 (508 Standards)

(3) www.access-board.gov/sec508/508standards.htm (508 Standards)

(4) FAR 39.2 (Section 508)

(5) USDA Standards, policies and procedures (Section 508)

For web-based applications (intranet, internet information and applications, 16 rules), the Contractor shall comply with the standards, policies, and procedures below:

Rehabilitation Act, Section 508, Accessibility Standards

(1) 29 U.S.C. 794d (Rehabilitation Act as amended)

(2) 36 CFR 1194 (508 Standards) 36 CFR Part 1194.22 (a – p) 36 CFR Part 1194.31 (a – f) 36 CFR Part 1194.41 (a – c)

(3) www.access-board.gov/sec508/508standards.htm (508 Standards)

(4) FAR 39.2 (Section 508)

(5) USDA Standards, policies and procedures (Section 508)

For Telecommunication products the Contractor shall comply with the standards, policies, and procedures below:

Rehabilitation Act, Section 508, Accessibility Standards

(1) 29 U.S.C. 794d (Rehabilitation Act as amended)

(2) 36 CFR 1194 (508 Standards) 36 CFR Part 1194.23 (a – k) 36 CFR Part 1194.31 (a – f) 36 CFR Part 1194.41 (a – c)

(3) www.access-board.gov/sec508/508standards.htm (508 Standards)

(4) FAR 39.2 (Section 508)

(5) USDA Standards, policies and procedures (Section 508)

For video and multimedia applications (including training), the Contractor shall comply with the standards, policies, and procedures below:

Rehabilitation Act, Section 508, Accessibility Standards

(1) 29 U.S.C. 794d (Rehabilitation Act as amended)

(2) 36 CFR 1194 (508 Standards) 36 CFR Part 1194.24 (a – e) 36 CFR Part 1194.31 (a – f) 36 CFR Part 1194.41 (a – c)

(3) www.access-board.gov/sec508/508standards.htm (508 Standards)

(4) FAR 39.2 (Section 508)

(5) USDA Standards, policies and procedures (Section 508)

For self-contained, closed products, the Contractor shall comply with the standards, policies, and procedures below:

Rehabilitation Act, Section 508, Accessibility Standards

(1) 29 U.S.C. 794d (Rehabilitation Act as amended)

(2) 36 CFR 1194 (508 Standards) 36 CFR Part 1194.25 (a – j) 36 CFR Part 1194.31 (a – f) 36 CFR Part 1194.41 (a – c)

(3) www.access-board.gov/sec508/508standards.htm (508 Standards)

(4) FAR 39.2 (Section 508)

(5) USDA Standards, policies and procedures (Section 508)

For Desktop and portable computers, the Contractor shall comply with the standards, policies, and procedures below:

Rehabilitation Act, Section 508, Accessibility Standards

(1) 29 U.S.C. 794d (Rehabilitation Act as amended)

(2) 36 CFR 1194 (508 Standards) 36 CFR Part 1194.26(a – d) 36 CFR Part 1194.31 (a – f) 36 CFR Part 1194.41 (a – c)

(3) www.access-board.gov/sec508/508standards.htm (508 Standards)

(4) FAR 39.2 (Section 508)

(5) USDA Standards, policies and procedures (Section 508)

For the purposes of this SOW, the Contractor shall review the complete system for 508 compliance and correct all deficiencies or document exceptions as required by departmental and federal requirements.

All Electronic Information Technology that is subject to the 36 CFR 1194 standards will have a Section 508 acceptance test and Section 508 will be validated upon acceptance.

All maintenance for Electronic Information Technology that requires upgrades, modifications, installations and purchases will adhere to the Section 508 Standards and 36 CFR 1194.

POST-AWARD ADMINISTRATION AND MONITORING OF SECTION 508 COMPLIANCE ACCESSIBILITY OF ELECTRONIC AND INFORMATION TECHNOLOGY ACCESSIBILITY (MAY 2015) The Section 508 Plan/Remediation Plan and any modifications to the Plan must be submitted for approval to the Office of the Chief Information Officer (OCIO) or the Department OCIO when the proposed requirement is for, or includes, the acquisition of EIT products and services that are subject to Section 508 conformance provisions as required by departmental and federal requirements. Any exception must be documented and approved by OCIO.

ADDITIONAL PRIVACY ACT REQUIREMENTS (JAN 2012)

For contracts that are awarded with Federal Acquisition Regulations (FAR) and Agriculture Acquisition Regulations (AGAR) concerning the Privacy Act, Food Safety and Inspection Service (FSIS) requests that contractor employees complete Privacy Act training. Contractor employees may take the course at any place of their choice. An acceptable course is one that covers the basics of the Privacy Act. A certificate that shows completion of training is to be provided to the Contracting Officer’s Representative (COR).

Contractor employees are to complete at least one Privacy Act training course within thirty days after contract award and at least once each year thereafter. USDA offers free Privacy Act training for contractor employees that have a current contract. Contractor employees must be assigned to a current contract that is subject to the Privacy Act to receive the free training. The Contracting Officer (CO) and/or COR can be contacted for further information on procedures for Privacy Act training.

COMPLIANCE WITH INTERNET PROTOCAL VERSION 6 (IPv6) IN ACQUIRING INFORMATION TECHNOLOGY (IPv6) (November 2016)

(a) Any system, hardware, software, firmware or networked component (voice, video or data) developed, procured or acquired in support or performance of this contract shall be capable of transmitting, receiving, processing, forwarding and storing digital information across system boundaries utilizing system packets that are formatted in accordance with commercial standards of Internet Protocol (IP) version 6 (IPv6) as set forth in the USGv6 Profile (NIST Special Publication 500-267) and corresponding declarations of conformance defined in the USGv6 Test Program. In addition, this system shall maintain interoperability with IPv4 systems and provide at least the same level of performance and reliability capabilities of IPv4 products:

(b)Specifically, any new IP product or system developed, acquired, or produced must:

(1) Interoperate with both IPv6 and IPv4 systems and products, and

(2) Have available contractor/vendor IPv6 technical support for development and implementation and fielded product management.

(c) As IPv6 evolves, the Contractor commits to upgrading or providing an appropriate migration path for each item developed, delivered or utilized at no additional cost to the Government.

(d) The Contractor shall provide technical support for both IPv4 and IPv6.

(e) Any system or software must be able to operate on networks supporting IPv4, IPv6 or one that supports both.

(f) Any product whose non-compliance is discovered and made known to the Contractor within one year after acceptance shall be upgraded, modified or replaced to bring it into compliance at no additional cost to the Government.

COMMONLY ACCEPTED SECURITY CONFIGURATIONS FOR WINDOWS OPERATING SYSTEMS (DECEMBER 2016)

By delivering applications under this contract/order, the Contractor certifies that such applications are fully functional and operate correctly as intended on systems using the United States Government Configuration Baseline (USGCB) and comply with E-authentication and other Federal mandates such as LincPass. This includes Microsoft Edge (IE 11), Mozilla FireFox 49.0.2 and higher configured to operate on Windows 7, Windows 10, Windows Server 2012, and higher, as well as latest versions of Android OS and iOS for mobile devices.

The standard installation, operation, maintenance, updates, and/or patching of software shall not alter the configuration settings from the approved USGCB configuration. If a configuration change is necessary, the contractor will supply the actual configuration change, and the business reason for that deviation; the complete list of USGCB configurations can be supplied by FSIS security. The information technology system should also utilize (where appropriate) the Windows Installer Service for installation of the default program files directory and should be able to silently install and uninstall.

Applications designed for normal end users shall run in the standard user context without elevated system administration privileges.

RULES OF BEHAVIOR FOR PRIVILEGED USERS (FEB 2006)

Food Safety and Inspection Service (FSIS) Information Technology (IT) Security Rules of Behavior for Privileged Users Version 1.0 February 10, 2006 Introduction Purpose The intent of the FSIS Rules of Behavior (ROB) for Privileged Users is to recognize the additional responsibilities associated with special access to, and/or privileges associated with, computer resources within the Department or its offices/bureaus/components. The ROB for Privileged Users are in addition to the Computer System User IT Security General ROB to which all DOJ users are subject. The identification of these responsibilities originates in OMB A-130 and is included in the FSIS IT Security Standards.

“Privileged User” defined:

A privileged user is someone authorized access to departmental/office/bureau/component computer resources when that access provides the capability to alter the properties, behavior or control of the information system/network. It includes, but is not limited to, any of the following types of access:

a. “Super user,” “root,” or equivalent access, such as access to the control functions of the information system/network, administration of user accounts, etc.

b. Access to change control parameters (e.g., routing tables, path priorities, addresses) of routers, multiplexers, and other key information system/network equipment or software.

c. Ability and authority to control and change program files, and other users’ access to data.

d. Direct access to operating system level functions (also called unmediated access) that would permit system controls to be bypassed or changed.

e. Access and authority for installing, configuring, monitoring or troubleshooting the security monitoring functions of information systems/networks (e.g., network/system analyzers; intrusion detection software; firewalls) or in performance of cyber/network operations.

Who is covered by these rules?

These rules extend to all privileged users (FSIS employees and contractors) who use any computing resources that support the mission and functions of the Food Safety and Inspection Service. All privileged users will review and provide signature or electronic verification to these rules annually, or upon change of assigned responsibilities, whichever occurs first.

What are the penalties for Noncompliance?

Compliance with these rules will be enforced through sanctions commensurate with the level of infraction. Actions may include a verbal or written warning, removal of system access for a specific period of time, reassignment to other duties, or termination, depending on the severity of the violation. In addition, activities that lead to or cause the disclosure of classified information may result in criminal prosecution under the U.S. Code, Title 18, Section 798, and other applicable statutes.

Responsibilities Complying Privileged Users will:

1. Understand that it is their responsibility to comply with all security measures necessary to prevent the unauthorized disclosure, modification, or destruction of information; follow appropriate system security policies, guidelines and procedures

2. Agree to the FSIS General Rules of Behavior.

3. Minimize exposure and risk by utilizing a separate account to perform privileged functions from general user functions.

4. Not establish or reset any account utilizing the same password for more than one account, and will not provide the user name and password at the same time through the same medium.

5. Grant read or write authority no higher than is granted to him/her (e.g., a component level user administrator shall not assign department level access to another user administrator).

6. Access application programs only for the purpose of creating or maintaining files.

7. Not make modifications to system configurations that could impact availability or security of the system without the approval of the Change Control Board and/or change management process.

8. Not perform general user activities under the same account (user name and password) due to the security requirement for separation of duties.

9. Protect all passwords from unauthorized disclosure.

10. Not share accounts with another privileged user.

11. Make the system available at any time to the SAISO for inspection and review of audit logs.

12. Grant only read-only access to audit files to the Security Auditor; grant access to general system information only if a need-to-know is established and authorization is received from the ISSO.

13. Make the computer(s) available for periodic reviews of the security configuration by independent testers

14. Make changes to system configuration as directed to meet Vulnerability and Patch Management requirements.

15. Immediately record and report any security incidents to the ISSPM.

I acknowledge and understand the responsibilities associated with my role as a Privileged User, and I will comply with the February 10, 2006, Privileged User Rules of Behavior. The Statement of acknowledgement can be provided via email.

Typed Name

ACCESS TO SENSITIVE INFORMATION (FEB 2007)

The contractor shall provide documentation to the COR that all parts and materials used for repair/ maintenance shall meet DuPont Qualicon specifications. The contractor shall maintain an adequate inventory of spare parts to accommodate the repair of equipment within time limits specified in this SOW. The contractor shall pay charges to ship replacement or repaired equipment to the customer.

The equipment shall be fully operational according to laboratory methodology and serviceable after completion of maintenance and repairs. The COR or designated representative will certify the equipment is performing satisfactorily.

Security Requirements The contractor shall provide the COR with information on the names of all employees who will require access to the facility in order to perform work on equipment, including approximate date and time of arrival. This should be provided at least 24 hours in advance of work being performed or as mutually agreed upon by contractor and COR or designee representative. All employees provided by contractor must have valid driver’s license or state photo identification before being allowed onto the premises.