SOW - CONSULAR NIV_ACS INTERCOM SYSTEM REPLACEMENT PROJECT_Attachment2.pdf

U.S. EMBASSY BANGKOK, THAILAND

SCOPE OF WORK

Project

CONSULAR NIV/ACS INTERCOM

REPLACEMENT

(FY2020)

Location

1st Floor ‐ Main Annex Building, EOB Compound, Bangkok ‐

THAILAND

CONSULAR NIV/ACS INTERCOM REPLACEMENT (FY2020): Scope of Work Page: 2 of 14 1st Floor Main Annex Building, EOB Compound, Bangkok ‐ Thailand

American Embassy Bangkok Facilities Management

TABLE OF CONTENTS

TABLE OF CONTENTS

A. GENERAL REQUIREMENT

B. SCOPE OF WORK

C. PRICING

D. ADMINISTRATION

Contracting Officer Representative (COR):

Authorized Representative:

Co‐operation and Making Good:

Security Requirements and Procedures for Contractors:

Meetings:

Project Schedules:

Access to the work site:

Power Supply, Water and temporary services:

Temporary ladders, scaffolds, hoists:

Safety:

Quality Control:

Temporary Fire Protection:

Building Codes:

Sub Contractor:

Working Hours:

Communications:

Storage and Handling Materials/Equipment/Tools:

Protection:

Unsuitable Workers:

Contractor’s Liability:

Final Cmpletion:

General:

Samples:

Contractor Responsibilities:

Submission Requirements:

Re‐Submission Requirements:

F. DETAIL OF WORK

G. APPENDIX

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A. GENERAL REQUIREMENT

The U.S. Embassy Bangkok would like to replace intercom system at NIV and ACS in Consular section, located on 1st floor Main Annex Building, EOB compound. Details of all required work are provided in scope B and the attached drawings, Consular NIV/ACS Intercom System.

Work is to be performed at EOB Compound, Main Annex Building on 95 Wireless Rd., Lumpini, Pathumwan, Bangkok, Thailand. The contract type shall be firm‐fixed price.

B. SCOPE OF WORK

General

The Contractor shall perform the works per details specified herein. The works shall consist of the following:

• Provide construction/demolition sequences planning (staging plan) to meet the requirements indicated in the Scope of Work.

• Provide sufficient technical information (e.g. materials, shop drawings, etc.) for approval prior to construction.

• Coordinate with COR to submit design calculations, shop drawings, list of personnel, and schedule to work in the Embassy.

Site Preparation / Demolition Work

Site survey on the existing before removal.

Disconnect and remove existing rack, intercom equipment, cables and necessary other materials.

Installation Work

The Contractor shall perform the work per details specified herein. The below list of technical requirements is to be completed but should not be used as a substitute to the drawings. The works shall consist of the following:

Provide construction/demolition sequences planning (staging plan) to meet the requirements indicated in the Scope of Work.

Submit detail of materials, color, finishes and installation techniques to COR for approval before installation.

Contractor shall prevent smoke, dust, smell and noise which may cause any disturbance. Contractor shall responsible for cleanliness.

Repair and repaint defected walls.

Replace defected ceiling tiles.

Site Clearing

Dispose all waste and refuses from this project.

Repair damages caused by installation.

Provide as‐built drawings (3 sets of A3, 1set of CD ROM), technical data and O&M documents.

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C. PRICING

The Contractor shall provide materials and labor to complete all works specify in Section B and reference drawings.

The prices listed below shall include all labors, materials, insurance, overhead, profit, transportation, and all expenses.

Demolition work 1 sum. ________ ________

NIV Cable and raceway installation 1 sum. ________ ________

ACS Cable and raceway installation 1 sum. ________ ________

NIV Intercom system installation 1 sum. ________ ________

ACS Intercom system installation 1 sum. ________ ________

NIV programming 1 sum. ________ ________

ACS programming 1 sum. ________ ________

Test & Commissioning 1 sum. ________ ________

Preliminaries 1 sum. ________ ________

Overhead & Profit

1 sum. ________ ________

Total Contract Price: (Paid in

Thai Baht)

The above items are prices summary. Detail of prices shall be submitted in form of Bill of Quantity (BOQ) to cover all items listed in Section B. The BOQ consists of descriptions, quantities and unit prices of materials, and labor. Cost of labor may be submitted either Unit Price or Lump Sum.

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D. ADMINISTRATION

Contracting Officer Representative (COR):

All work will be performed to the satisfaction of the Contracting Officer Representative or COR.

Authorized Representative:

The Embassy and the Contractor shall, during the award of the contract, designate authorized representative as mentioned below. Any changes in the authorized representative must be submitted in writing.

The Contractor is cautioned not to perform work requested by persons other than the Contracting Officer.

Embassy Contracting Officer:

The Embassy designates the Contracting Officer (CO) as the only person authorized to award or modify this contract. The present CO is:

Name: Chad Moore

Telephone: 0‐2205‐5668

Embassy Contracting Officer Representative:

The Embassy designates the Contracting Officer Representative (COR) as the only person authorized to direct the Contractor in performing the work under this contract. The present COR is:

Name: Sukit Sittisudjatum

Telephone: 0‐2205‐5332

Embassy Emergency Contact:

The Embassy designates the Contracting Officer Representative (COR) as the primary emergency contact. The Contracting Officer will be the secondary emergency contact. In an emergency, where these contacts cannot be located, telephone the Embassy’s RSO Duty Officer:

Name: RSO Duty Officer

Telephone: 0‐2205‐4108

Co‐operation and Making Good:

Prior to the date for possession of the site at least thirty (30) days, Contractor submits an investigation/construction program in writing to the COR. The program should show the sequence of work and the periods within the various stages of the work are to be executed.

The Contractor shall perform the work within minimum disturbance to the building occupants, and the normal services and operation of the Embassy shall not be obstructed by the Contractor’s work.

All work shall be equal in kind, quality and finish to that expected for high quality international standard.

Where the work affects occupied portions of a building, the Contractor shall ensure continuity of building services and necessary access for personnel and vehicles.

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Security Requirements and Procedures for Contractors:

Contractors who require access to any of the Embassy offices or facilities are required to comply with the following security procedures:

Coordinate with RSO to have all workers that require access to the Embassy report for fingerprints so criminal record checks can be conducted. All workers must bring a valid identification card. Criminal records checks typically take approximately one month to complete. Thus, it is important to have contract workers report as early as possible to RSO to start the process.

Notify RSO of all trucks or vehicles that will require access to the Embassy for the duration of contract work.

Include vehicle model, make, color, year and license plate number. Notify RSO at least 48 hours in advance regarding any non‐routine or new vehicular access requests while construction is underway. Large trucks with cargo will be screened at the guard search area located at no. 33 Rajdamri Road.

For contract workers who require access to Controlled Access Areas (CAA) in the Embassy, coordinate equipment and material screening measures with the RSO. A cleared American escort must be presented at all time with Contractors in the CAA. RSO will determine if and when a trained security construction escort is required.

Upon successful completion of a criminal records check Contractors should report to the RSO Office to process for their green Contractor badges, which will allow them to access to their work areas within the Embassy

Compound. Although cleared Contractors may access the Embassy for work purposes they do not have escort privileges.

To comply with the security requirements and procedures, the Contractor must be escorted by a guard(s) or other personnel with escort privileges at all time. Guard numbers requirement will be determined by the RSO depending on the number of contract personnel, areas of construction and other considerations.

Meetings:

The Embassy or the Contractor may request a meeting (either on‐site or off‐site) to clarify any part of this contract. The project manager, Contractor’s superintendent, COR, and other required persons will normally attend.

The Contractor will keep minutes of every meeting and provide written copies (within two working days) to the COR for approval.

Project Schedules:

Format:

• Prepare schedules as horizontal bar chart with separate bar for each major portion of Work or operation, identifying first workday of each week.

• Sequence of Listing: Chronological order of start of each item of Work.

• Scale and Spacing: To provide space for notations and revisions.

Content:

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• Show complete sequence of construction by activity, with dates for beginning and completion of each element of construction.

• Identify each item by Specification Section number.

• Provide sub‐schedules for each stage of work.

• Provide sub‐schedules to define critical portions of entire Schedule. Coordinate content with

Schedule of Values.

• Submit schedule allowing for a 30‐day review prior to commencing.

Revision to Schedules:

• Indicate progress of each activity to date of submittal and projected completion date of each activity.

• Identify activities modified since previous submittal, major changes in scope, and other identifiable changes.

• Provide narrative report to define problem areas, anticipated delays, and impact on Schedule. Report corrective action taken, or proposed, and its effect.

Submittals:

• Submit initial Schedules within thirty (30) days after date of Notice to Proceed. After review, resubmit required revised data within ten days.

• Submit revised Progress Schedules with each Application for Payment.

Distribution:

• Distribute copies of reviewed Schedules to project site file, sub‐contractors, suppliers, and other concerned parties.

• Instruct recipients to promptly report, in writing, problems anticipated by projections indicated in

Schedules.

Access to the work site:

The Contractor shall permit the Facilities Manager and COR or any officer authorized by the COR to have access to the work at all times during the execution of work.

The Contractor superintendent shall meet daily with the COR (unless waived by the COR) to review progress and plans

Power Supply, Water and temporary services:

The Embassy will supply free of charge temporary power supply and water for construction proposes.

The Contractor is responsible for furnishing and installing temporary services.

• The electricity supply is located at the main EE room, 1st floor.

• The water supply (non‐potable) is in a rest room, 1st floor

• Toilets: The contractors will be allowed to use toilets on ground floor in the EOB building. The contractors shall be responsible for cleaning (2‐3 times in a day)

Temporary ladders, scaffolds, hoists:

Furnish and maintain temporary ramps, scaffolds, or hoists as required for proper execution of work. Such apparatus, equipment, and construction shall meet requirement of applicable local safety and labor laws.

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Safety:

• Welding and use of open flames in or adjacent to the Embassy properties requires approval from the

Facilities Manager (or supervisor). Use of explosive actuated fastening devices shall not be used without the prior permission of the Facilities Manager.

• Observe and enforce all construction safety measures required by the Thai Labor Code, Local Building Codes, Workers Compensation Board, Municipal Statutes and Authorities. When conflict arises, the code or statute, which is more stringent, shall apply.

• If any personnel are injured, the Contractor has sole responsible for such injury.

• Powered equipment must be in good condition. Electrical and other utility connections must be properly made. Extension cords will be heavy‐duty type suitable for the load involved.

Quality Control:

Maintain quality control over suppliers, manufacturers, products, services, site conditions, and workmanship to produce work of specified quality.

Examine each phase of work and have defective conditions corrected before starting subsequent operations, which include cover, or are dependent upon, work in question.

Utilize qualified personnel who have experience with the specified works to produce workmanship of specified quality. The Contractor personnel responsible for the project must qualify as described below:

Senior engineer:

A professional engineer in the related field, occupies a second class

(level 2‐Professional Engineer) or higher issued by Board for the

Control of the Engineering Profession, Thailand. Or other

International Engineering License.

Engineer:

A professional engineer in the related field, occupies a third class

(level 1‐Associate Engineer) issued by Board for the Control of the

Engineering Profession, Thailand. Or other International Engineering

License.

Foreman: A professional technician, high vocational or diploma education in related field.

The Contractor shall apply technical knowledge and specific equipment/tools for related work in the contract.

Temporary Fire Protection:

• During construction, the Contractor shall comply with fire safety practices as outlined in NFPA and local fire protection codes, and in addition:

• The Embassy requires portable fire extinguishers (stored pressure type, UL fire rating

10A:60B:C) to be readily available at all work sites during entire installation period.

• The Contractor is responsible for properly deploying the fire extinguishers to each work area occupied by the Contractor e.g. welding site, temporary structure, construction office, storage, tool, and

CONSULAR NIV/ACS INTERCOM REPLACEMENT (FY2020): Scope of Work Page: 9 of 14 workshop sheds. Proper deployment includes advising the COR on the number of fire extinguishers, transport to and from warehouse and work sites, worker training how to operate the fire extinguisher, etc.

• Contractor’s superintendent or other assistant superintendents shall be appointed as project fire warden for entire construction period.

Building Codes:

Perform all work in accordance with the Building Codes of Bangkok, (Electrical, Plumbing and all other codes that pertain to trades involved in this specification). In no instance shall meet a standard identified or established within this section be reduced without written permission from the Facilities Manager.

Sub Contractor:

The awarded Contractor shall not assign this contract or any part of it without the written permission of the

Facilities Manager.

No assignment of the contract shall relieve the Contractor from any obligation under the contract or impose any liability upon the Embassy or the Contracting Officer.

Working Hours:

The contractor shall be bound by religious and national holidays of common local observance. The

Administrative Notice issued by the Embassy showing holidays is attached in Section G, APPENDIX. The

Contractor shall also be bound by the working hours customarily observed by the Embassy (As further approval from RSO –Approx.07:00‐16:00 hrs. from Monday to Friday) of each week unless permitted by the COR.

Security regulations require a photocopy of the Thai ID card for each worker to be submitted to the COR one (1) week in advance. Workers must have same ID cards to enter the compound.

Security regulations require vehicle make type, color and license number for vehicles to enter the compound daily to be submitted to the COR 48 hours in advance.

All work performed will be under the observation of the COR. The COR will normally assign an escort to observe the day to day activities of the Contractor. Working hours must be approved at least two working days in advance to ensure the availability of the required escort.

Communications:

Where any notice, request, direction, or other communications is required, it shall be in writing. It shall be delivered in person, sent by registered mail, facsimile (FAX) to the COR.

Utility interruptions (gas, water, and electrical) require written notice one (1) week in advance.

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Storage and Handling Materials/Equipment/Tools:

Special care should be given to handling and storing materials/equipment/tools. The ownership of the items is passed from the Contractor only upon acceptance by the COR. Equipment/tools not accepted by the COR is the Contractor’s sole responsibility.

Protection:

The Contractor shall protect the work as its proceeds, protect the area, which is next to the construction, and protect the materials and components from damage and deterioration. Special consideration should be given to protecting sensitive areas such as hallways, entrances, walls, floors, and carpets areas from dust and construction activities.

The Contractor shall provide barricades as required to protect natural resources, site improvements, existing property, adjacent property, and personnel.

Where pedestrian traffic is through or adjacent to work area, the Contractor shall provide necessary guardrails and barricades to protect pedestrians and to prevent pedestrian access to work areas.

Remove guardrails and barricades at completion of construction.

The Contractor shall submit proposed plan and details of staging area.

Unsuitable Workers:

Upon the request of the COR, the Contractor shall remove any person employed by him who, in the opinion of the COR, is incompetent or has conducted himself improperly. The Contractor shall not permit a person who has been removed to return to the work site.

Contractor’s Liability:

The Contractor must have complete insurance coverage for any injuries or damages that may occur during the construction period.

Final Completion:

After completion of the work, the Contractor shall make an appointment with COR for inspection and final acceptance with the signature of COR. The work site and related areas must be in a clean and tidy condition.

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E. SUBMITTALS

General:

For each part of work Specified in this Scope of Work, submit the following as applicable, in accordance with

Contract Clauses and Conditions.

• The Contractor must include written specifications for the materials and a sample of each material (as required) along with his/her quotation.

• Submit shop drawings showing plans / elevations / sections at not smaller than scale 1:100, and details not smaller than scale 1:20.

Samples:

Submit physical examples to illustrate materials and workmanship; and to establish standards by which completed work is judged, if requested.

Contractor Responsibilities:

• Review shop drawings, material data, and samples prior to submission. Initial, sign, or stamp, certifying the Contractor's review of the submittal.

• Verify:

• Field measurements.

• Field construction criteria.

• Catalog numbers and similar data.

• Coordinate each submittal with requirements of work and Contract Documents.

• Contractor's responsibility for errors and omissions in submittals is not relieved by COR review of submittals.

• Contractor's responsibility for deviations in submittals from requirements of Contract Documents is not relieved by the COR's review of submittals, unless COR gives written acceptance of specific deviations.

• Notify COR, in writing at time of submission, of deviations in submittals from requirements of

Contract Documents.

• Begin no work, which requires submittals until return of submittals with COR's stamp and initials or signature indicating review and indication to proceed as noted. Work performed prior to submission and approval of submittals may be subject for rejection.

• Distribute copies after COR's approval.

• Provide submittal information data in English and dimensions in both Metric and English units.

Submission Requirements:

• Schedule submissions to the COR immediately after Contract award.

• Submit three (3) copies of submittals (minimum).

• Submit three (or to be notified) of each sample requested.

• Accompany submittals with transmittal letter containing: Date

• Project title and number

• Contractor's name and address

• The number of each submittal

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• Notification of deviations from Contract Documents

• Provide each set of submittals bound together with a Cover and Table of Contents.

Re‐Submission Requirements:

• Provide adequate information, submit formal letter(s) and/or reason(s) for deviation.

• Product Data and Samples: Submit new data and samples as required for initial submittal. Shop Drawings.

• Revise initial drawings as required and re‐submit as specified for initial submittal.

• Indicate on drawings any chances, which have been made other than those requested by the

Embassy.

F. DETAIL OF WORK

The above constitutes are general Scope of Work, and the general requirement of the project. The following is applicable information to provide the most workable details and materials requirement of the project to the

Contractor.

• Survey the site to verify the actual locations and conditions to make sure that all requirements are fully understood.

• The Contractor must clarify any differences between the Scope of Work and actual conditions with the COR before submitting his quotation.

• The contractor is responsible for identifying any/all items required and not listed in the Bill of

Quantity.

• The Contractor responsibility to complete the works in Section B, SCOPE OF WORK, with minimum disturbance to daily operation of the Embassy Employees.

• Submit Work Procedure to the COR prior to start working.

• Provide barricades as required to protect natural resources, site improvements, existing property, adjacent property, and personnel.

• Provide sufficient caution signage during construction.

• Remove waste from demolition from the construction site and dispose in accordance with Thai

Regulations.

• Repair damages caused by the construction.

• The Contractor acknowledges that he has viewed the work site and satisfied himself as to the conditions affecting the work that include of site condition, uncertainties of weather, transportation and equipment.

• The Contractor must conform to the Embassy security requirement and access to the work site may be suspended for brief period of time when diplomatic functions are planned to the site.

• Any failure by the Contractor to acquaint himself with the available information will not relieve him from the responsibility for estimating correctly, the difficulties or costs of successfully performing the work.

• If Scope of Work (SOW) clarification is required, the contractor shall submit written request to U.S.

Embassy, Bangkok attention Facility Management Office.

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With reference to the attached drawings, Consular Service Office Relocation, Main Annex Building, EOB Compound, Bangkok dated February 11, 2020.

G. APPENDIX

Official Holidays ‐ 2020

In 2020, the U.S. Mission to Thailand will observe a total of 20 Thai and American holidays as shown below. It should be noted that listed Thai holidays are those which fall on normal workdays, including substituted holidays recognized by the Royal Thai Government.

1. January 1 Wednesday New Year’s Day American

2. January 20 Monday Martin Luther King, Jr.’ s Birthday American

3. February 17 Monday President’s Day American

4. April 6 Monday Chakri Memorial Day Thai

5. April 13 Monday Songkran Festival Thai

6. April 14 Tuesday Songkran Festival Thai

7. April 15 Wednesday Songkran Festival Thai

8. May 4 Monday Coronation Day Thai

9. May 25 Monday Memorial Day American

10. June 3 Wednesday H.M.Queen Suthida

Bajrasudhabimalalakshana’s Birthday

Thai

11. July 3 Friday Independence Day (observed) American

12. July 28 Tuesday H.M. King Maha Vajiralongkorn Phra

Vajiraklaochaoyuhua’s Birthday

Thai

13. August 12 Wednesday H.M. Queen Sirikit The Queen Mother’s

Birthday / Mother’s Day

Thai

14. September 7 Monday Labor Day American

15. October 12 Monday Columbus Day American

16. October 23 Friday Chulalongkorn Day Thai

17. November 11 Wednesday Veterans’ Day American

18. November 26 Thursday Thanksgiving Day American

19. December 7 Monday H.M. King Bhumibol Adulyadej

The Great’s Birthday/ National Day /

Father’s Day(Observed)

Thai

20. December 25 Friday Christmas Day American

OBO statement of work and requirements (see attachment 1)

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Audio System Specification

Refer to OBO standard specification section 275105 : worldwide audio systems for Consular Services (see attachment 2).

ATTACHMENT 1

STATEMENT OF WORK AND REQUIREMENTS

Overview

The U.S. Embassy Bangkok Consular Section requires the services of a contractor to replace the intercommunication systems at 23 of its consular windows, and 2 greeter windows. The consular intercom system is composed of a two-way communications system at each consular window to facilitate communication between the consular employee(s), the greeters, and the applicant(s).

The contractor selected shall provide and install two-way intercommunication systems (microphone, speaker, and control unit) at the specified consular windows of the Consular Section of the U.S. Embassy on 1st floor, Main Annex Building, EOB compound. The work shall include removing existing intercommunication equipment, testing the new equipment, and training staff how to operate the equipment. Also, the contractor shall provide 3 sets of spare parts (microphone, speaker, and control unit) to replace the broken units and minimize service down time. Work shall be warrantied for a minimum of one year. As the work is to be performed in stages, the installation of new intercom systems must not degrade the performance of the remaining intercom systems. A site visit will be offered during the bid submission period.

GENERAL SPECIFICATIONS

Microphone/Speaker System

This contract is for the delivery and installation of functioning microphone/speaker systems for the Consular Section of U.S. Embassy Bangkok. The contract will cover a total of 25 microphone systems (21 interview windows, 2 privacy booth, 1 cashier booth and 2 greeter windows), and the public waiting area. Each microphone/speaker system must enable the consular employee and the applicant to communicate clearly despite being separated by a thick pane of glass, in accordance with the audio quality/intelligibility specifications below.

Contractor’s proposal shall include a detailed table of proposed devices/materials (including name of manufacturer, brand and model name, and intended use of each of the devices/materials proposed).

The first phase of installation should cover a minimum of ten microphone systems. The number of microphone/speaker systems being replaced at each time will be dependent on the funding available in each phase but should aim to replace at least ten to twelve microphone/speaker systems during each phase of installation.

Cost to include all audio equipment, controllers, gooseneck microphones, applicant microphones, speakers, headsets, and equipment rack with internal rack cabling. System equipment manuals, operations guide and submittal drawings are to be included with system cost. This contract shall also cover the necessary removal of the existing system and associated wiring and appurtenances.

The contractor shall provide equipment, components, software, accessories, and miscellaneous items necessary to achieve fully functioning audio systems for consular teller intercoms. System design shall conform to ANSI/INFOCOMM 2M: 2010, “Standard Guide for Audiovisual Systems Design and Coordination.”

Audio Performance Characteristics:

Frequency Response: 30Hz – 18 KHz, within 3.0db Signal to Noise Ratio: 55dB minimum Total Harmonic Distortion: 1 percent maximum from 30Hz-15Hz (THD)

Audio Intelligibility: Consular intercom systems shall achieve minimum performance for Speech Transmission Index (STI) exceeding the level of “Fair” quality (i.e., the STI level meets or exceeds 0.60 STI) identified in International Standard IEC 60286-16 (2003-05), “Objective Rating of Speech Intelligibility by Speech Transmission Index).” For testing, white noise or spoken word source within Consular Waiting Room shall be set to 65 dBA at 1M to simulate conversation level within Consular Waiting Room. Noise source shall be positioned to emulate waiting applicants.

The pre-configured system will feature Biamp AudiaFlex (or equal to) equipment per the State Department’s design 275105 (refer to attachment). The AudiaFlex frames will include the required modules that will be used for processing the digital audio signals and echo cancellation at each interview window.

Audio systems will provide echo cancellation and audio processing in office and public areas.

Audio speakers in staff areas should be wall mounted; applicant area speakers should be ceiling mounted. The contractor will provide a wall mounted boundary zone microphone on the public side with mounting to a single gang wall plate; provide equalization and processing for all audio sources; and provide amplification for contractor provided audio speakers at two discrete channels.

The system will provide the Biamp NPS-1 or comparable desktop microphones on the Consular Staff side of each window. Consular users should be able to easily switch between using the gooseneck microphone/ or a headset (non-Bluetooth). The microphone shall have a mute button that mutes the speakers on the applicant’s side whether the consular employee is using the gooseneck microphone or the headset’s microphone.

The applicant side microphones will always be powered on with no button for the applicant to toggle/mute when speaking to the Consular Officer. Place microphone to provide direct coverage of teller window glass surface to ensure adequate discrimination between applicant voice and waiting area noise.

For window control, each window will include a controller that will be cabled to the equipment rack. The window controller will allow the user to mute the speaker volume on either side of the window as well as control the volume of the speakers on either side of the window.

Waiting Area Loudspeakers: Place contractor provided loudspeakers to serve paging zones in consular waiting area and in associated outdoor waiting area. Speaker indoor coverage shall conform to ANSI/INFOCOMM 1M: 2009, “Audio Coverage Uniformity Standard in Enclosed Listener Areas.”

The system will include all speaker(s), gooseneck microphones, applicant microphones, headsets, and control and category cable. The system will include an audio rack to be located in the consular section.

All software and user manuals of the system shall be the sole property of U.S. Embassy Bangkok. Vulnerabilities in software or exploitation by other entities are the responsibility of the contractor.

The vendor will make a pre-installation site visit. When drawings are completed to the satisfaction of the Embassy’s COR, the vendor will procure the needed materials, assemble and test the components, and deliver and install them.

6. Drawings: In case of differences between small and large-scale drawings, the latter will govern. Where a portion of the work is drawn in detail and the remainder of the work is indicated in outline, the parts drawn in detail shall also apply to all other portions of the work.

7. Administration: Contractor shall provide a submittal within 15 business days as per U.S.

government calendar after the site visit documenting cable routing, conduits, pathways from the station equipment to the communications closets, communication distribution frame and vertical/horizontal cable sizes.

8. Contractor shall label all cabling and receptacle boxes as set forth in EIA standards as well.

Contractor shall provide as-built or records management documentation (labels, records, drawings, etc.) showing all cable terminations and cross-connects.

9. Security: Work in some areas will require a cleared American escort.

10. Testing: The Contractor shall perform pre-qualification testing during installation to ensure quality control and that the cabling system will pass qualification testing. U.S. Embassy Bangkok personnel will test equipment to the standards and the contractor will be responsible for repairing or revising systems to meet any non-compliance the testing process reveals.

11. Removal of Existing Wiring: The Contractor shall repair any damage caused by the removal of the current microphone system, and eliminate any holes or gaps left behind that are not covered by the new system. Upon completion and passing of tests identified above, contractor shall remove old cabling. This shall be done minimizing any property damage to walls, ceilings, and carpets affected by the removal. Contractor is responsible for restoring walls, ceiling, and carpeting to their original condition. If cutting or a penetration is necessary, it shall not impair the structural stability of the building and system and contractor shall patch and paint (if on wall or ceiling) effected areas.

12. Patching & Repair: Patching material shall match existing materials in type and quality and be specifically designed to fill holes, spaces, and voids and cavities at communication penetrations and where old cabling removed. Patching material shall be made of fire stopping materials. Restore patched surfaces as close to the original condition and finish as possible.

Where patching occurs, smooth the surface to be painted and extend the paint coat over entire unbroken surface containing the patched area. Patched areas shall be primed first and finished with two coats of paint so that patch blends into existing surface.

TRAINING

The Contractor shall train the Embassy’s Consular staff in the operation of the system, and the Embassy’s Facilities staff in the power and electrical maintenance of the system.

The Contractor shall provide user manuals, both paper and electronic. The Contractor shall have a dedicated point of contact for both operational and maintenance issues. If the system initially has a password, the consular, facilities, IRM, and COR will be provided that user/admin log on information with the password.

INSPECTION AND ACCEPTANCE

1. The COR, or his/her authorized representatives, will inspect from time to time the services being performed under this contract and the supplies furnished to determine whether work is being performed in a satisfactory manner, and that all supplies are of acceptable quality and standards.

2. The Contractor shall be responsible for any countermeasures or corrective action, within the scope of this contract, which may be required by the Contracting Officer as a result of such inspection.

WARRANTY

1. During project warranty period and during the term of the contract, the Contractor shall supply staff, authorized and trained for the equipment that was installed, to service equipment as described below.

2. Telephone Assistance: Contractor shall respond via telephone within one business day of notification. This first contact will be to outline nature of problem or functional anomaly.

Contractor shall make available an individual knowledgeable with installed system that can address specific system issues described by system operators.

3. On-Site Repair Assistance: Contractor shall be available to provide capable technicians for on-site service of systems equipment or control software. Technicians dispatched shall be familiar with installed system with complete knowledge of products used in systems configuration.

Technicians dispatched shall have complete ability to address nature of system anomaly or performance difficulty described. Provide on-site response within one week. Service shall be available during normal business hours of the facility, Monday through Friday, 8:00 am until 5:30 pm.

4. Scheduled Service: Contractor shall provide two scheduled service visits to inspect, maintain, and adjust systems during warranty period. First visit shall occur three to six months after installation (at COR’s discretion), and second visit during the last three months of the warranty period (at the COR’s discretion).

6. Warranty period: Unless otherwise specified by the contracting company, the warranty period of installed hardware shall be no shorter than one year.

SPARE PARTS

Upon completion of the installation, the contractor shall provide 3 sets of spare parts for complete microphone systems. A complete inventory will be provided to the COR of all spares provided.

VIII. QUALIFICATIONS:

Minimum five years of relevant audio equipment installation experience with examples of work performed and references (include POC name, email address, and phone number for each).

Certifications: PSNI network of AV systems (this network supports the consular intercommunications systems), contractor must provide proof of CTS, CTS-I and CTS-D certifications.

Must have the necessary permits and licenses to perform this type of work in China.

Adequate financial resources or the ability to obtain them;

Ability to comply with the required performance period, taking into consideration all existing commercial and governmental business commitments;

Satisfactory record of integrity and business ethics;

Necessary organization, experience, and skills or the ability to obtain them;

Necessary equipment and facilities or the ability to obtain them; and Be otherwise qualified and eligible to receive an award under applicable laws and regulations

1. Please refer to the graphic below for a bird’s eye view of the current consular microphone setup of U.S. Embassy Bangkok window units. In this diagram, the items labeled ‘speaker’ and ‘microphone’ are actually integrated microphone and speaker devices.

UNITED STATES DEPARTMENT OF STATE UNCLASSIFIED JANUARY 2017

OVERSEAS BUILDINGS OPERATIONS

OBO STANDARD SPECIFICATIONS

SENSITIVE BUT UNCLASSIFIED

ATTACHMENT 2

SECTION 275105 – AUDIO SYSTEMS FOR CONSULAR SERVICES

PART 1 - GENERAL

FOR CONSULAR SERVICES WAITING AREAS W/ FEW TELLER

WINDOWS, EVALUATE USE OF TELLER INTERCOM & PAGING

1.1 SUMMARY

A. This Section includes audio communications systems for consular services, including intercommunications systems for consular teller window stations, and paging system for general consular waiting area and associated waiting area outside of building.

B. Related Sections:

1. Division 26 Section on raceways and boxes for conduit installed outside of building.

2. Section270526 “Grounding and Bonding for Communications Systems.”

3. Section 274220 “Consular Queue Management System Infrastructure and Displays” for interfacing queue management system.

4. Section 275121 “TSS Intercommunications Systems” specifies various security audio and audio/visual intercommunications systems; those intercoms are not related to the work of this Section.

5. Other Division 27 Section for teller window intercommunications at locations not associated with Consular Waiting Area. Those intercoms are not related to the work of this Section.

6. Other Division 26 and Division 27 sections for conduits, wire ways, connection boxes, pull boxes, junction boxes, and outlet boxes permanently installed in walls, floors, and ceilings.

Refer to other Division 26 and Division 27 sections for electrical breaker panels required to power audiovisual systems.

1.2 FUNCTIONAL DESCRIPTION OF SYSTEM

A. General:

1. The intent is to provide a fully operational system with voice amplification to facilitate communication by both teller and applicant at each Consular Teller Window without requiring each to raise their voices, and to provide a clear audio experience of paging system for applicants in interior and exterior general consular waiting areas.

B. Audio Systems:

1. Audio dynamic sound processor (DSP): Provides echo cancellation and audio processing for full duplex teller window communications, as well as in consular office and public area paging system.

2. Audio speaker for teller side: Provide wall-mounted speaker.

3. Audio speaker for applicant side: Provide ceiling mounted speaker.

4. Teller Microphone: Provide gooseneck tabletop microphone. Provide base with mute button for microphone.

5. Applicant boundary zone microphone: Provide wall mounted on public side with mounting to single gang wall plate. Place microphone to provide direct coverage of teller window glass surface to ensure adequate discrimination between applicant voice and waiting area noise.

6. Provide two discrete channels of amplification for audio speakers at each teller window.

7. Waiting Area Loudspeakers: Place loudspeakers to serve paging zones in consular waiting area and in associated outdoor waiting area. Speaker indoor coverage shall conform to ANSI/INFOCOMM 1M:20009, “Audio Coverage Uniformity Standard in Enclosed Listener Areas.”

8. Connections and Configurations:

a. Provide connections and configuration to facilitate connection of user-furnished headset by teller at AV control panel. These connections shall be wired in standard fashion to facilitate use of commercial off-the-shelf (COTS) headphones with microphone boom.

b. To facilitate paging announcements from queuing system processor, provide audio interface with consular queuing system; see Section 274220 “Consular Queue Management System Infrastructure and Displays.”

C. Remote Control Systems:

1. Provide integrated control system for control teller and public areas.

a. Provide controls on teller-side countertop at each teller window location.

b. AV Control Panel: Provide paging and muting control, with limited volume, for teller via AV control panel. Include headset jack to permit connection of headset by teller.

c. Control functions shall include the following:

1) Display number of window being controlled.

2) Provide “To Applicant” volume control. This controls volume and muting of teller’s speech being heard by applicant. Provide indicator that displays relative position of volume.

3) Provide “From Applicant” volume control. This controls volume and muting of applicant’s speech being heard by teller. Provide indicator that displays relative position of volume.

4) Provide audio processor to limit range of these controls, and prevent feedback and excessive loudness.

5) Provide “Paging Waiting Room” button. When this button is pushed, teller’s microphone shall be routed to audio processor frame that assigns microphone to paging output.

6) Provide “Mute All” button on AV control panel. When this button is pushed, both inbound and outbound signals shall be muted.

7) Provide “Mute” button on teller microphones. When this button is pushed, only outbound audio is muted. When button is pushed again, microphone shall become operational again. Include visible indicator on teller microphone of mute status.

8) Number of programmed paging zones shall be as determined by Project Director/COR as indicated or based upon input from OBO/PDCS/DE/EE, and labeling nomenclature shall be provided for zones.

D. Network:

1. Device control and cobra-net networks shall be distributed separately from building network.

2. Use of intra-building optical fiber is indicated on Drawings, or if not, shall be coordinated with Project Director/COR based upon input from Post Information Management Officer

(IMO).

3. Consular AV Installer shall coordinate associated IP addresses with Project Director/COR based upon input from Post IMO.

4. Provide Cobra Net network to link each audio processor frames to facilitate paging functions and interconnectivity.

5. Provide network switched to support Cobra Net device connections.

1.3 SYSTEM PERFORMANCE REQUIREMENTS

1. Provide equipment, components, software, accessories, and miscellaneous items necessary to achieve fully functioning audio systems for consular teller intercoms and consular paging.

2. System design shall conform to ASNSI/INFOCOMM 2M:20010, “Standard Guide for Audiovisual Systems Design and Coordination.”

B. Audio Performance Characteristics:

1. Frequency Response: 30Hz – 18 KHz, within 3.0db

2. Signal to Noise Ratio: 55dB minimum

3. Total Harmonic Distortion: 1 percent maximum from 30Hz-15Hz (THD)

C. Audio Intelligibility: Consular intercom and paging systems shall achieve minimum performance for Speech Transmission Index (STI) exceeding the level of “Fair” quality (i.e., the STI level meets or exceeds 0.60 STI) identified in International Standard IEC 60286-16 (2003-05), “Objective Rating of Speech Intelligibility by Speech Transmission Index),” White noise or spoken word source within Consular Waiting Room shall be set to 65 dBA at 1M to simulate conversation level within Consular Waiting Room. Noise source shall be positioned to emulate waiting applicants.

D. Paging Zone Amplifier Load: Provide 70V amplification for paging zones. Total of loudspeaker load presented to amplifier shall not exceed 80 percent of amplifier’s wattage capacity.

E. Audio Video Bridging (AVB):

1. Transport: Conform to IEEE 802.1.

2. Transport in development products expected Q1-2012.

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DESIGN BASED UPON IBC AND ASCE/SEI 7>

F. [Seismic Performance: Equipment frames shall withstand the effects of earthquake motions determined according to ASCE/SEI 7.

1. The term "withstand" means "the unit will remain in place without separation of any parts from the device when subjected to the seismic forces specified.]

1.4 SUBMITTALS

A. Product Data: Manufacturer’s product information and data sheets for all equipment items.

Products and options selected in data sheets shall be clearly identified. Data sheets without identification of selections may be rejected.

B. Coordinate timing and content of submittals with those for Section 274220 “Consular Queue

Management System Infrastructure and Displays” for output of paging and input for queueing system.

C. Shop Drawings: Signed and sealed by a qualified professional engineer. Complete system shop drawings depicting the following information:

1. All point-to-point wiring single-line diagrams, equipment interconnections, component values and showing complete letter and number identification of all wire and cable as well as jacks, terminals and connectors.

2. All panels, plates, and designation strips, including details relating to terminology, engraving, finish, and color.

3. Complete sets of remote touch panels and pushbutton panel layouts, and brief functional description of programming.

4. All equipment modifications.

5. Cabling run sheets and field wiring details.

6. Wire specifications and assignment by use.

7. Elevation drawings of each equipment rack.

8. Complete and detailed schematic drawing including all items of equipment, and mounting heights.

D. Coordination Drawings: Reflected ceiling plans, drawn to scale, on which the following items are shown and coordinated with each other, based on input from installers of items involved:

1. Ceiling-mounted items including lighting fixtures, diffusers, grilles, speakers, sprinklers, access panels, and special moldings.

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SEISMIC DESIGN BASED UPON IBC AND ASCE/SEI 7>

E. [Manufacturer Seismic Qualification Certification: Submit certification that central control cabinets, accessories, and components will withstand seismic forces applicable to the Project. Include the following:

1. Basis for Certification: Indicate whether withstand certification is based on actual test of assembled components or on calculation.

2. Dimensioned Outline Drawings of Equipment Unit: Identify center of gravity and locate and describe mounting and anchorage provisions.

3. Detailed description of equipment anchorage devices on which certification is based and their installation requirements.]

F. Qualification Data for Consular AV Installer:

1. Identify three similar projects of the same or greater magnitude and scope within last five years. Include statement that Consular AV Installer was actively involved in those projects. Provide current contact names and telephone numbers, as well as job description.

2. Identify project team for Consular AV Installer, including resumes demonstrating history with similar projects of similar or greater magnitude and scope.

3. Certificates: Factory-training certificates for Installers that correspond to work for this project.

4. Factory-trained and certified engineer for DSP Software and control product for product lines included in this project, including for training and service. Submit certificates and credentials.

G. Field quality-control test reports.

H. Closeout Submittals: At completion of installation, provide the following information:

1. Equipment inventory listing manufacturer, model number and serial number for all equipment items furnished.

2. Record drawings for each system installation, showing all equipment items, interconnection of equipment and all cable label designations.

3. Teller-Side User Guide: In addition to laminated guides identified in Article on IDENTIFICATION AND INSTRUCTIONS, provide editable version to facilitate updates to guides.

4. Functional Block Drawing: Identify all input and output circuit cable and terminal block numbers as well as all jack field circuit I.D. designations. Drawing shall be in readable logical format that is understandable to both technical and non-technical staff.

a. Provide separate copy of this drawing; place under clear acrylic sheet, and mount on inner surface of AV equipment rack door.

I. Operation and Maintenance Data: For intercommunication system to include in emergency, operation, and maintenance manuals. Provide hardcopy manual and electronic version.

1. The Operation section shall describe all typical procedures necessary to activate each system to provide for functional requirements as listed in this section.

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